Public Storage Self-Storage Units at 401 E NASA Rd 1, Webster, TX

Joshua was great and handled everything professionally!

Lisa was great , loved talking to her

Lisa was excellent to work with! I appreciate her service and recommend Public Storage because of her!

Lisa was a very great help public storage staff

Lisa at Public Storage was a tremendous help! I was having one of the worst days of my life and she walked me through everything. I'm much better off because of Lisa's help. I will be recommending this location to everyone!

The manager on site was super friendly and very helpful..... She went the extra mile to make sure all my needs were taken care of.....

Sarah is very helpful, kind & informative. She makes this storage unit worth it 💜

Lisa was very helpful.

Lisa was so helpful and so nice and helped me with everything I needed this place is so helpful

Miss Lisa was very great to work with! she made everything so much easier! Irecommend this public storage to anyone!!! Thanks Lisa

Thank you Ms Lisa. Great prices and excellent customer service.

Lisa was awesome and of great service.

Thank you so Miss Lisa foe everything great location and very helpful.

Lisa was professional and Polite building is secure and easy to navigate.

Lisa is great. Go see Lisa

Lisa always does a great job and takes very good care of me. Highly recommend public storage

Lisa is very helpful and I appreciated her help when I went to clear out my storage.

Been with them for many months and absolutely no issues for first time ever with a storage. Love the app that allows the gate to open without having to get out when you exit to open and entry always was a backup prior to app. Staff is wonderful and helpful. Lisa addresses all the concerns I have or any issues within the facility. She's quick to make things right. Only cons are closes at 9pm but without this part being there more issues would arise and even after 9. It's too dark inside the gates , which even right at dark before 9 its a little nerve wrecking inside the gates alone without the isle having sufficient lighting. Overall even the cons won't stop me from this facility being the top of my votes and my business within. Just knowing my stuff inside in protected and secured is most important to me. Having on site living is very important and why I won't leave here. Without Lisa, this facility wouldn't function normal.

Lisa made it really easy.

Great service Lisa

Lisa is awesome. Thank you for helping me with my company storage space. I recommend.

Lisa is awesome!

Lisa is very professional and helpful!

Had a really bad experience, the space I took is 10'x15' about a year. Within the first few months, we notice rats poop all around and notified the management, but they didn't take it seriously, rats gutted everywhere and half of the items I had to dump, and the rest had to clean thoroughly to use. I would recommend this public storage unit be checked regular basis and cleaned. If someone is storing their stuff it should be as it is.

The property manager Janice is very nice and helpful

Used this storage location for 4 years and the staff, especially Lisa, were very courteous and professional. Very clean and safe. I highly recommend this place.

Lisa is fast and friendly.

Lisa was AMAZING ! She came through when we needed to run in and make a payment. She’s super nice and is amazing at what she does !!

Absolutely Love This Place !!! A Storage Unit Is Just A Storage Unit. But The Customer Service Sets Public Storage On NASA Pkwy, Webster On The Top Of The List . " Lisa " Went Above And Beyond To Make Sure It Was A Pleasant Experience.She Even Programmed The Entry Code On My phone. That's Unheard-of. Highly Recommended., To Anyone !!! I Will Definitely Spread The Word.

Mrs. Lisa and her husband were delightful! Come store your stuff here!!!

I was having issues with my account and Ms.Lisa provided great customer service and helped me understand what was going on with my account, I highly recommend her on any issues your having she's nice and very helpful

Josh was great very knowledge and sweet

A very convenient and nice storage facility and the manager, Lisa, is great! She genuinely cares about the property and especially cares about her Public Storage tenants and customers!

Joshua was a great help for me. He was nice and very professional when it came down to me needed to transfer to a bigger unit .

Lisa was very helpful

Please please do not use this storage. They do not treat the storage unit for pest unless you report it and even then they take a while to do something about it. We had all of our stuff boxed, sealed and mice got in them and destroyed most of our furniture and mattress. The unit smelled horrible pee. We had really nice stuff, clothes etc and had to throw most of it away. Very disgusting place. When we were moving out there was still mice and roaches. Please save your money and pay a little extra at another place. Sadly the district manager only gave us a few days refund when we lost 1, 000 dollar worth of items just lost. I was so heartbroken we worked hard for our stuff and took good care of them so this place cld ruin most of it. I had a panic attack infront of Lisa I just could not believe my stuff was damaged and lost. What's worse is no higher ups have called back. This place needs to be treated monthly stop being cheap.

Worst storage facility I have ever seen. Rats and rat droppings everywhere some belongings were damaged from rats!! Multiple lights were out around the complex. Multiple conversations with mgmt went absolutely nowhere. I would strongly suggest to stay away.

They hook it up!!!! Ask for Lisa she’s awesome!!! 🏆

Thank you Wes for an easy first time storage place renters experience. We would definitely recommend y’all to anyone in need of storage space.

Ms Lisa was great . Helped me with my storage unit and gave great customer service. Would highly recommend going to this location

Great place. Good people.

Lisa Reed was very helpful

I would give this location 0 stars if I could, not only was our unit broken into and had our stuff stolen and they had zero security in place for the units like cameras. They also had a horrible rodent problem that left our mattress unusable and many of our clothes and other cloth items needing a massive wash because of the amount of rodent droppings. On top of all these problems they also continuously raised our the renting price of our tiny unit every 6 months the price would go up drastically. Overall not a great place to store your items please find somewhere else if you can.

Just finished checking in. Lisa and Joshua were great. Awesome service. Only thing is the light bulb in my storage locker was burned out. Not a big deal but I need a step ladder to reach it.