Public Storage Self-Storage Units at 650 Bay Area Blvd, Houston, TX

Cindy took care of me and did a great job.

I made a payment at 650 Bay Area Blvd Public Storage and the payment process was easy , not complicated, Cindy went the extra mile by accepting a $35 payment with the permission of store manager approval, because this location does not accept cash payments. Cindy was friendly & processed the payment promptly. I left this Public Storage location feeling like I had a good community customer service day with Cindy processing my payment for my unit space. I salute you Cindy your making a difference in the community, excellent customer service skills.

Cindy is the sweetest! She provides the best customer service and always with a smile!

Thank you, Cindy, for great customer service and the awesome management for my credit 😊 5 star to this clean and great service location.

The staff at Public Storage, Lisa the manager specifically, took great care of us while we rented a unit. She was easy to work with regarding payments and any other concerns we had. If looking for a storage unit, I would recommend renting from Public Storage located off NASA Pkwy.

The manager Cindy is just awesome. If you need a storage unit definitely come here.

The lady at the desk is Very helpful I recommend renting here

This is a new property. The campus is clean and well kept, secure, with easy access and convenient location. Pamela, one of the on site managers, is OUTSTANDING! She is courteous, professional, knowledgeable and very kind. Top notch customer service!

Joshua was a good Manager

Cindy and Lisa were great! Easy move in experience

Cindy has great customer service! Very kind and polite!

Cindy is the best She help with all my needs and was very friendly I give her customer service 100%

Cindy and Daniel were very helpful in such a stressful time. I wish all employees had their knowledge and patience.

Clean, nice and cool. Best location😃

Joshua was awesome he was able to get us in and out quickly with no problems made everything easy to understand such a great experience definitely recommend

Josue was Great! We’ve Been renting with this storage facility now for over 4 years off and on with no problems at all! They are always very quick, polite and professional with explaining all the fees and details that are needed.

Awesome customer service from Joshua and Cindy were so helpful and amazing helping me get thru the misery of moving

Cindy was so super sweet and helpful! I had to make some changes to my account and was dreading the process to get that one, but Cindy was on the ball and made the entire process go quickly and smoothly.

Pamela was amazing! She was very patients, courteous and extremely helpful!

They got me set up with a storage unit super fast. Cindy at the front desk was supper nice and helpful

I used to store at this location and unfortunately had to move for a new job. Cindy is phenomenal! Her customer service skills are impeccable, and she is always personable and delightful. I do miss her and how she manages that property. You will not be disappointed renting here under Cindy.

We used this place for about a year when we were selling our home and moving. Staff was very friendly and helpful. The bathrooms stayed clean and stocked. The elevators were big and worked. They had carts for use. The entranced are covered and allowed for tall truck to pass under. Good spot for storing your stuff.

Thank you so much ms.pam . I appreciate you going the extra mile by assisting with me with my storage. 💕💕💕💕💕💕

Ms Jennifer & Ms Brenda are wonderful people I sat and talk with them for a couple hours. Good place for storage clean and convenient area… I recommend

Cindy is amazing!!! I had gotten the wrong unit size and Cindy was not only so helpful but she was so kind and went out of her way to help me, late on a Friday at that!!! She made the experience worth it and calmed a stressful situation and I am grateful.

Cindy provided great customer service and made the setup process easy...Thank you!

Cindy was the best!! Very helpful and easy to navigate!

Thanks to Pam for the great customer service at Public Storage.

Received great service & support from Pam! She was very helpful & answered all of my questions.

Cindy was amazing! She helped me with my lease, was an absolute pleasure to work with, and is a super friendly face greeting you when you walk in the door!!

Great easy experience cindy was such a great help and answered all my questions thanks alot !

Went in to ask some questions and Pam was incredibly helpful with all info related to getting a unit quickly and efficiently. Great experience.

Cindy and Pam were very nice and patient with me

Janise is very efficient and able to close the whole transaction in 6 mins. That's impressive. Thanks for her hard work.

Pam was extremely nice and helpful! We found a storage unit and got set up in under 15 minutes. The customer service was great! Highly recommend this storage facility!

David was extremely helpful! He went above and beyond by helping me with transitioning between one storage facility to his. Thanks again David!

Jennifer and David were amazing and made the rental experience easy. Great location for the storage unit!

David is vwry professional, patient and explains things in detail. Very good service.

I have been with this storage facility for a while now. I have been helped with my storage concerns by a wonderful, young lady by the name of Ms. Jennifer who also has been there for a long time. When I have to go to the storage to take boxes out or put them in, Ms. Jennifer is usually there. I feel safe when she and her coworker are there and then I can take my time and accomplish the things I want to do while there. It’s a nice feeling that someone is always watching your back. Public storage is a safe place to store your precious items. Thank you Ms. Jennifer and coworkers. 🥰

Jennifer was awesome.

Jennifer has been extremely helpful with the storage process! She is definitely an asset to the office on Bay Area! Thank you Jennifer for all of your assistance!

**EDIT** Jennifer helped me again, and, once again, she was the epitome of fabulous customer service! I always can rely on her to go above and beyond for her customers. PLEASE KEEP JENNIFER AT THIS BAY AREA STORAGE FACILITY !! She has helped me with SO many issues over the years I've been here that have stumped me, and she has the solutions. She is SO Pleasant, Friendly, Informed, and the Best Representative of this FaacilityYou Could Ever Have !! She IS the Bright Spot of Coming here. Believe Me, You Need Her here as much as your customers do !!

Jennifer, the manager, makes renting at Public Storage great! She is pleasant, personable, and kind. She always helps in finding solutions for storage challenges and is patient and understanding. We really enjoy interracting with Jennifer regarding our storage needs.

Jennifer was great. Very clean and safe facility.

I have been here for a couple of years already and they have been phenomenal!! They are extremely helpful, friendly and informative. I had a unit here through Hurricane Harvey and everything was high and dry and perfectly fine when I came back to check on it! They keep the property very clean and have eyes on everything for safe keeping! 9/19/2023 I wrote the review above, 5 years ago and every single thing still remains true to this day!!! I have to say this is largely due to one particular staff member, Property Manager Jennifer Casey. She has been here as long as I have been renting my unit here and she has consistently maintained one of the most professional, enthusiastic, and genuinely heart warming attitudes and work ethics that I have ever seen in an individual . Every month I look forward to coming in the office and visiting with her as she is such a joy! It would be a huge blunder and mistake to lose such a valuable and knowledgeable employee such as her. She truly is a strong and important asset to your company!

Jennifer is the most accommodating manager that I’ve come across in a very long time. She takes care of all of your needs. I would give her five stars and recommend this facility to anybody. Don’t let this star employee go! She is awesome!