Markus was sooo helpful! Kudos.
App has bugs, nobody was in the office during there working hours . My last problem with overbilling (they where charging me for a 30ft on a 20ft) the manager was incompetent as well.
There is absolutely no way this place has almost 5 stars in rating.
Its complete garbage, you can not access customer service even if your life depended on it. Its NOT affordable and if you arent making great consistent income, it is a trap. I would rate this property negative stars. Dont get me started with the property manager. She/he is almost certainly racist to hispanic men i dont understand how she or he has a job.
Shioban was VERY helpful and courteous.
lisa was great, fast and easy
Shioban provided stellar customer service. She went above and beyond for us to be sure that we had exactly what we needed. As it turns out, we needed to lease from another property and she was able to handle the transfer. And when we had an issue completing the reservation, she was able to take care of it. Any time I need storage, I will check with Shioban at 888 Eldridge first! She is an absolute blessing!!
Appreciate Shioban and her smilng face always very professional .
Shiobam assisted me with finding company unit. Verdad necesito and profesional.
Great experience with shioban
I came to this storage to give a service my client canceled me and left me inside I went to the office to help me out and what a surprise that the person who is customer service took me the most racist thing there is he didn't help me I had to talk to the police to be able to go out and to be a report this woman does not know how to tend or know how to help anyone as it is possible that they hire you in compete you this the bad persons I’m speaking
Whoever came to this place be careful most if you Hispanic raises speak so bad no patient
Shioban was a 10/10 with her expertise and knowledge and making the experience of renting a space so easy.
Shioban at Public Storage 888 was very nice and helpful with my question I had about an email I received. You rock Ms. Shioban!! 😁😁
I visit with public storage this afternoon, and the process was easy. Ms. Shioban made it easy from beginning to end. Her customer service was top tier. Thank you Ms. Shioban
Shioban, was very helpful, kind and had a great smile.
Excellent service from Shioban, appreciate her work!
Shioban was very polite & help full with setting up my storage have a long day ahead for moving from home to storage but other then that it was a pleasant experience great service shioban keep up the good work public storage. 👍👍👍👏
I rented a space at this location. The employee “Siobhan” helped me out to go through the process and explain everything in detail. It was my first time renting a storage and for her to talk me through it and help me, she did a great job. Thankyou maam :)
Shioban was incredibly helpful and i appreciated everything about her !
Shioban was amazing ! She was very helpful and I really appreciated her helpfulness !
My second time at location Shioban was amazing
Shioban is a great representative. She took great care of my rental process.
Shioban provided excellent customer service and the property is always clean
Shioban helped us out, she made the process fast & easy!!! Definitely recommend.
Shioban was very helpful and very accommodating! Will definitely recommend others to store with them!
Shioban was incredibly patient and helpful, making sure we understood all the options and how everything worked before we left. Thank you!
Shioban has been extremely professional and helpful. Thank you.
Shioban and Cayvon went the extra mile. Shioban was kind enough to let me see a couple of units even before I rented to see the condition and size of the units which was better than others in the area. Her follow up and help with my move in appointment was also great. Cayvon was patient when setting me up for access and payments and also helped with some minor things afterward. Overall been a good experience so far.
Shioban was great and helpful
Ms.Shioban was a great help thank you for everything
It was such a joy to be greeted with a smile and excellent customer service by Shioban especially during this time that we've all had with the hurricane. I visited the location on yesterday and I was very impressed with the cleanness this location
Shioban was excellent when I got to my to my trailer she made sure everything was okay. This location is always well kept and she has top notch customer service. If you need a storage unit I highly recommend this location.
Ms. ShioBan is the greatest! She’s very knowledgeable about everything. Very attentive and great person overall! Thanks for your help with everything! Made my experience a great one
Shioban was an excellent help and a pleasure to talk to!
Shioban was extremely helpful and quick!! Had us in and out in under 10 mins.
Awesome Storage Facility. I have my classic car stored there. Shibana is the best and very helpful!
The lady from the front desk is very nice and very helpful.
An absolute pleasure to do business at this location. Ms. Shioban is great to work with. This is my second time renting from this location and it's because they provide great knowledgeable service, and a clean and safe property. 10 star recommendations!!!
Great place, great service! Come see Shioban! She’ll take great care of you! 😁
We have rented two or three units at this facility for several years, and Ms. Shioban has been extremely helpful and efficient in taking care of things there. It has been a pleasure to work with her.
Ms.shioban gave me the best customer service and the best service to help me out
Shioban was Profesional, Friendly, And very helpful getting me setup with the Publc Storage app, And explaining how to use the app, Like opening the gate for access and where to find my access code. Renting with Shiobsn was a very positive experience and I would definitely recommend this facility.
Shioban is a wonderful help anytime that we need her.
Shioban provided excellent service while here. Thank you!
Shioban her customer service was excellent and she helped me solve my issues. I recommend this location.
Ms.Shioban was extremely helpful throughout out my challenging time. She made me feel very welcome and at ease throughout my difficult time. She is friendly, and attentive to her customers.
Mrs Shavon is the best if you need a storage public storage is the home for you thanks for every Mrs Shavon
Mrs Shioban is an incredible manager her property is immaculate and deserves recognition for her dedication and hard work
Shioban gave me a good service all the time.storages is clean all the time.very friendly,good customer service.I recommend this storage unit for everybody.thank you Shioban.5star for you
Shioban was extremely helpful, very professional and detailed about everything. She answered all my question.
Came in once again needing help and Shioban was very helpful! Thank you so much!
Shioban was awesome and very helpful with all my questions and needs!!!! Thank you so much
On line reserve a spot for my car 🚗.I drove to the office to complete my reservation.miss shioban made everything very easy to register.she took me to see my space for my car.Iike the fact that she was very nice and polit.That i came back and got 2 moor spaces 1 for my camper and 1 moor for my second car 🚗 very clean a place I'm very happy to be at Public Storage very professional staff thanks 😊 from Luis Munoz Jr
I am so happy when Ms. Shioban is there. She has excellent customer service.
The other workers that are there when she not they are very rude.
shioban was awesome and service was through the roof
Shioban was very polite and helpful made payment easy and quick thanks for the help
Shiobana got me all the info I need very nice
We needed storage space for our RV. Shioban is on property at this Public Storage location. She is always attentive to our needs and prompt with responses to questions or requests. The property is well kept. I feel like our investment is in good hands on her property.
Shioban has been exceptional. Great customer experience!
Shioban was great help with finding a storage space to fit my needs.
Shipman was amazing. She helped us so much. Highly recommend her
I just recently moved from Iowa and Shoiban the lady that works the front desk has been amazing, she helped us set up the best deal for us. And made it easy to move into Texas. Bless you and I highly recommend this storage.
Everything was spot on and Shioban was very helpful... Highly recommend
Hello. Amazing staff. They helped me with my stuffs.
Kemosi took great care of me! Highly recommend this facility.
Benita was great! Very nice and friendly and fixed a small issue quickly.
Unloaded 2 carts of boxes only to find out elevator doesn’t work.
Shioban was of great help and service in getting my storage unit setup, she was very knowledgeable and patient in assisting me.
Ms Shioban was amazing and super helpful
Ms. Benita is great and very helpful,
She is the only reason i made the desicion of using this place for our storage needs,
Definitely recommend this place
Shioban was extremely helpful. She walked me through every step of the process. Great customer service.
Shioban was really helpful. Thanks for all your help.
Benita was very nice at point of arrival, she showed me how to download the Ps App and showed me where my unit was. Very helpful
Shioban was very helpful and nice!!
Great service very informative from the wonderful Shioban.
I come here often to pay my rent. Shioban always greets me with a smile. She is patient and answers my questions. I want to thank her for her help and kindness.
Shioban Is one of the most respectful and helpful workers by far.. She took her time nd provided me with very great service.. I had plenty questions and she had the answers.. Very lucky to have someone that provides service for customers as good as her.. 100+ satisfactory!!..
Man Ashley was a great help !!! Quick fast and easy. Had her walking around in the heat helping me out and she didn’t complain not one bit … amazing working
Shioban was extremely helpful and knowledgeable about her property. Working with her was an enjoyable experience.
Ms. Shioban is awesome, always takes the time to provide excellent customer service!
I’ve rented at many storage places across the USA, and Shioban is the best property manager I have dealt with. Professional, responsive and knowledgeable.
Shioban was so nice and very professional ! She helped me find my storage unit and offered me water for my baby in this hot weather ! Very very nice and highly recommended!!!!
Went to this location to look for a parking space for our food truck and the person that helped us with the whole leasing process was Ashley. She was super helpful and very kind. It’s nice to come across people like her.
Shioban assisted me with locating my unit. Many thanks to her.
Shioban offered excellent customer service. I would definitely use this location again!
Shiodan was a great help and was a pleasure to work with
Went with intent to rent 10 x 20 unit. The office was locked and no message was posted. I went to mini storage and had an awesome experience.
shioban was great with the service, 100% recommend coming here.
Shioban was very helpful in assisting with my move in & the remote access to the gate.
I arrived to get stuff put in storage and moving company claimed they couldn’t bring the 75ft truck in gate. Ms. Shiebian the manager told the driver and the company they could. They want extra money. But she pre warned me. That they would do so. And she also prove the driver he could put that truck in and he did. She is my God sent. Thanks so much.
Best customer service and quick service
The lady who is working there , she is very helpful and very understandable
Our friend Ashley was super sweet and helpful to my family. She has multiple transactions and didn’t complain at all. I also really loved her customer service today. After a stressful day thank you for being kind.
Today was move in day. The process was streamlined and easy. Ashley had an amazing personality and helped brighten my day from a long move. The facility is clean and secured
I want to say thank you to Shioban for all the assistance solving my issues.
I was looking for a good place to store my things and I went to your other public storage and they were a bit too far so I went to the one in sugarland and I was greeted by Shobone, she was very helpful by showing me the unit and showing me how to install the app on my new iPhone because I was lost. She’s a great asset with good customer service
Very helpful lady very understanding onpoint I will rent a spot here again
Thanks you for your awesome customer service.
This location is one of the cleanest storage facilities that I have been to. Mrs. Shiboan was a total delight. Definitely a highly suggested storage facility.
I love this place very great service
Ashly help me a lot.its my first time using a public storage.thank you for the help.clean location
Shioban was very friendly answered all the million questions i had to renting a unit for first time! Thanks again!
Excellent customer service from Ms. Shioban.
Shioban does a fantastic job. She is courteous and wonderful to work with. My experience with her was topnotch!!!
Shioban was amazing. She answered all my questions and rented me a unit quickly. I highly recommend this location.
I’ve had my unit at this public storage for years. Today I got a larger unit. I was helped by shioban and was taking cared of in a quick and timely matter. She’s the best. Also was very helpful regarding prices and unit sizes.
Shioban was amazing in getting me started with my storage unit. Highly recommend and excellent customer service!
Shioban was awesome……. Great customer service 💗💗💗 very helpful. Gif bless you….. Second time around awesome as before…. 💝💝💝💝🙌🏽🙏🏽
Shipman she was great she was personal property was clean friendly staff I recommend this place if you need a storage bye
Had a great experience getting my storage plspace with Shionban
Quick service and Shioban was great!
Shioban , was amazing awesome help , Assist me with storage app & walked me thru the property to show .me my unit which was the perfect space. She answered all my questions professional. Thanks
Shioban was awesome, she helped me with an issue. Great customer service.
This is a great location, it’s clean, and safe. Ms Shioban always provides great service!
Shioban has extended awesome customer service. Every time I come onto rhe property she is courteous and helps with any problem that may arise.
Shipman is the most friendly and helpful
I came back again, Shioban provided excellent help.
Shioban was extremely helpful, very friendly, helped me out pretty quickly to get my new storage. Thank her 1000x
Shioban was excellent very polite and great customer service definitely recommend
Easiest transaction I’ve had when searching for storage shioban was awesome and took great care of us
Shioban set us up! Very thankful for her kindness and quickness! Definitely recommend coming to public Storage
Found a great price online was able to pay inside. Mrs.Joyce was very helpful and knowledgeable. I will definitely recommend this storage location.
Shioban was extremely patient and helpful on Eldgide when I made my payment.
I came into this location to make payment. Shioban was very helpful.
Stopped in to make payment and Shioban immediately helped.
Shipman was wonderful. Very helpful, highly recommended.
Sharon was very nice and understanding of me and my girlfriend circumstances.she went above and beyond and I may switch my business to pubic storage instead of the bad service I'm getting at my 2 U-Haul storage's. I thank her and wish her well... She should run all of the storages.
Always a good experience coming here. Shioban makes us feel really welcome each time coming. Love it here
Update: I once again close Public Storage for my storage services. Shioban was very helpful and a pleasure to speak to.
I was so pleased with the customer service and prompt attention I received from Samantha. She was very sweet and carefully explained everything to me from the size- to ensure it was what I needed to ensuring that I had everything set up for auto pay. I have rented from a couple of different storage locations but I must say, I was most impressed with Samantha and her customer service skills. Thank you!
Shioban is very professional and gives excellent customer service. The would recommend storing at the location.
I come to this s location every month to make my payment. Shioban always greets me with a smile. Thank you Shioban.
Shioban was great and helped me get access to my unit immediately. Very awesome customer service.
Shioban provided excellent customer service. She answered all my questions and git me in quickly.
Shiiban thank you. Awesome
Shioban did an amazing job, place is clean and she is super friendly.
This location was perfect for storage of our car for 2 months. The lady who took our booking was super professional, friendly and trust worth. I cannot speak higher of this place - worth your money and your trust
This location held a classic car for me for storage until ready for body shop. Mrs. Chevon is a wonderful person who took care of me from day one. Thank you!
I came in today with concerns and as usual Shioban was a great help. Customer service skills are impeccable. Shioban is a wonderful site manager. She is polite and one could not have asked for more. She keeps the property very clean. Always available when needed.
Friendly clean assertive to information very helpful and absolutely one of the best locations I have yet seen in the Houston greater area.
Shioban was super helpful, every question that I had she had an answer for. It put my mind at ease and made me feel like I could be confident going with public storage, thank you shioban!
Very fast service from shivon and such a sweet person.
I’ve always had such a wonderful experience here after renting two units for over a year. Shioban took care of me whenever I had any questions. I couldn’t have been happier with how she treated me.
Very nice and helpful Shioban.
Amazing service! Ms. Shioban rocks!
Very professional outgoing happy to do business with public storge ! Thank you so much shioban you are so awesome keep up the good work
Shioban was great, extremely patient and patient explaining everything in detail. I highly recommend this property .
Very great storage area here in Sugarland
Shioban is awesome. The property is always clean and she very friendly. Shioban is great.
Amy is awesome, she helps me to go through every step very smoothly and I’m very excited about it. I would love to recommend anyone need help, ask for Amy and she ready to help.
Shioban was great. Definitely recommend.
Ms Shioban (Property Manager) was really a lot of help in solving my issue. Thank you Ms. Shioban🙏💕
Shioban was very wonderful, her customers service was excellent. The storage yard was very clean and they had security cameras all over the yard. I will recommend anyone to use this storage facility. They also have an app that allow you remote access to the property.
Shioban helped very much with getting our boat into proper storage. Would recommend.
Very courteous and accommodating.
Shioban really help me out.
Shioban was good she answered all my questions
Shioban incredibly patient and accommodating. Took the time to show me several unit asked my needs and was able to make expert recommendations. Excellent rates. Bestest person ever.
People here are awesome. Shiban was able to help with me moving to another spot due to me picking the wrong one. Made it easy.
Hi shioban was very informative she was professional and asked if I had any more questions during my interaction with her she was very kind and gave me everything I needed to know the process. Great job!
I really enjoyed meeting Ms.Shiobon. She was very helpful and gave amazing customer service. Very good experience!
Shioban was extremely efficient and very professional. Stop by and see her.
Shioban helped me get parking spaces. Super friendly and very professional.
Shioban has excellent customer service
Here picking up auction Shioban was awesome.
Shaiovan was a great help. Super friendly and awesome customer service.
Shioban saved us today. I am a mom whose son was not able to vacate his storage. With proper documents she helped me get through this process. Thank you for the great service.
Went into this location to ask pricing questions. Shioban was amazing. Excellent customer service, she was extremely kind and professional.
Shioban was excellent! She was able to assist us and provided awesome customer service! She is a great representation of Public Storage!
Very helpful and great assistance with the storage unit
Very good customer service.
Shioban was an absolute rockstar. Professional, patient, helpful!! Awesome!!!
Easy to book online, excellent prices and outstanding customer service from Shioban.
* Updated review. The place is still nice and clean, easy to access but the price has doubled in the past few months. They get you in at a low monthly rate and then slowly increase the rent $6-8 at a time until you wind up paying more than twice what they first quoted you. What a scam. I am moving my things to a new facility.
The worst experience ever I was there Sunday with my wife 15 minutes before closing time and the African-American lady has such a horrible attitude I will never come back to that place again it was convenient for my new house but I change my mind after her way of talking to us and her horrible attitude I went to some other storage a little bit further
Amazing customer service! Ms. Shioban was very kind and helpful. She provided us incredible service making our storage experience as smooth as can be. Ms. Shioban is extremely accommodating and went above and beyond to ensure we were taken care of. Thank you for making our experience so great!
Shioban was just amazing. She provided us incredible service making our storage experience as smooth as can be. She was extremely accommodating and the other staff were just as nice and helpful. Thanks for making our experience so great!
Excellent customer service! I set up a storage unit and then realized I no longer needed it. The manager was very helpful in canceling the reservation and getting our money refunded. If we need storage in the future, we will definitely use Public Storage.
Ms. Shioban is awesome. She is very knowledgeable and extremely professional. Thanks for all you do.
In this place they Stole my boat and they didn't care at all. They stole it on business hours, they said they had cameras in the back and front (they didn't) and they said they walk the property every day to make sure everything is good. The boat was stolen and they didn't realize until I went to check on it. Knowing that I would rather to park my boat in my home on the street and would be safer. I paid all that time for nothing plus I lost my boat. Never renting with them anymore
Shioban is Wonderful person she helped me find everything that I needed
GREAT SERVICE!!!!
Shioban was very professional, and made everything smooth. Strongly suggest getting a storage space here.
Shioban was so very helpful to me. Very kind, patient and friendly! Thank you for your help!
Shioban is a great assistant on this storage place and great explain in the rules.
Shiban was extremely easy to work with. Very knowledgeable. Help me pick the right space for what I need. Highly recommend. I hate I have to leave this place. The only reason they don't have 24 hours access. Shiban is the best. Easy to work with, do everything she can to make sure you are comfortable.
great service from shioban
Shioban always provides excellent service when I stop in to pay my bill. She even remembered who I am.
Shioban was really helpful and she provided everything that I needed to rent the unit:)
I had the most wonderful and most pleasant experience with Ms. Shioban at this location. She was not only helpful, informative, but also kind and polite. I wouldn’t want to have worked with anyone else. Great Job
Thank you Aisha so much for your kindness of taking the time to show me around and what my options are. Great customer service!
Great customer service. Work with shioban she is awesome
Great service - Shiobahn was very helpful
Shibin was very knowledgeable, courteous and accommodating.