Public Storage Self-Storage Units at 888 Eldridge Road, Sugar Land, TX

This location is one of the cleanest storage facilities that I have been to. Mrs. Shiboan was a total delight. Definitely a highly suggested storage facility.

I love this place very great service

Ashly help me a lot.its my first time using a public storage.thank you for the help.clean location

Shioban was very friendly answered all the million questions i had to renting a unit for first time! Thanks again!

Excellent customer service from Ms. Shioban.

Shioban does a fantastic job. She is courteous and wonderful to work with. My experience with her was topnotch!!!

I’ve had my unit at this public storage for years. Today I got a larger unit. I was helped by shioban and was taking cared of in a quick and timely matter. She’s the best. Also was very helpful regarding prices and unit sizes.

Shioban was amazing. She answered all my questions and rented me a unit quickly. I highly recommend this location.

Shioban was amazing in getting me started with my storage unit. Highly recommend and excellent customer service!

Shioban was awesome……. Great customer service 💗💗💗 very helpful. Gif bless you….. Second time around awesome as before…. 💝💝💝💝🙌🏽🙏🏽

Shipman she was great she was personal property was clean friendly staff I recommend this place if you need a storage bye

Had a great experience getting my storage plspace with Shionban

Quick service and Shioban was great!

Shioban , was amazing awesome help , Assist me with storage app & walked me thru the property to show .me my unit which was the perfect space. She answered all my questions professional. Thanks

Shioban was awesome, she helped me with an issue. Great customer service.

This is a great location, it’s clean, and safe. Ms Shioban always provides great service!

Shioban has extended awesome customer service. Every time I come onto rhe property she is courteous and helps with any problem that may arise.

Shiiban was amazing.

Shipman is the most friendly and helpful

I came back again, Shioban provided excellent help.

Shioban was extremely helpful, very friendly, helped me out pretty quickly to get my new storage. Thank her 1000x

Shioban was excellent very polite and great customer service definitely recommend

Easiest transaction I’ve had when searching for storage shioban was awesome and took great care of us

Shioban set us up! Very thankful for her kindness and quickness! Definitely recommend coming to public Storage

Found a great price online was able to pay inside. Mrs.Joyce was very helpful and knowledgeable. I will definitely recommend this storage location.

Shioban was extremely patient and helpful on Eldgide when I made my payment.

I came into this location to make payment. Shioban was very helpful.

Shipman was wonderful. Very helpful, highly recommended.

Stopped in to make payment and Shioban immediately helped.

Sharon was very nice and understanding of me and my girlfriend circumstances.she went above and beyond and I may switch my business to pubic storage instead of the bad service I'm getting at my 2 U-Haul storage's. I thank her and wish her well... She should run all of the storages.

Awesome service!

Always a good experience coming here. Shioban makes us feel really welcome each time coming. Love it here

Shioban is very professional and gives excellent customer service. The would recommend storing at the location.

Update: I once again close Public Storage for my storage services. Shioban was very helpful and a pleasure to speak to. I was so pleased with the customer service and prompt attention I received from Samantha. She was very sweet and carefully explained everything to me from the size- to ensure it was what I needed to ensuring that I had everything set up for auto pay. I have rented from a couple of different storage locations but I must say, I was most impressed with Samantha and her customer service skills. Thank you!

I come to this s location every month to make my payment. Shioban always greets me with a smile. Thank you Shioban.

Shioban was great and helped me get access to my unit immediately. Very awesome customer service.

Shioban provided excellent customer service. She answered all my questions and git me in quickly.

Shioban was amazing!

Shioban did an amazing job, place is clean and she is super friendly.

Shiiban thank you. Awesome

This location was perfect for storage of our car for 2 months. The lady who took our booking was super professional, friendly and trust worth. I cannot speak higher of this place - worth your money and your trust

This location held a classic car for me for storage until ready for body shop. Mrs. Chevon is a wonderful person who took care of me from day one. Thank you!

Friendly clean assertive to information very helpful and absolutely one of the best locations I have yet seen in the Houston greater area.

I came in today with concerns and as usual Shioban was a great help. Customer service skills are impeccable. Shioban is a wonderful site manager. She is polite and one could not have asked for more. She keeps the property very clean. Always available when needed.

Shioban was super helpful, every question that I had she had an answer for. It put my mind at ease and made me feel like I could be confident going with public storage, thank you shioban!

Very fast service from shivon and such a sweet person.

Very nice and helpful Shioban.

I’ve always had such a wonderful experience here after renting two units for over a year. Shioban took care of me whenever I had any questions. I couldn’t have been happier with how she treated me.

Amazing service! Ms. Shioban rocks!

Very professional outgoing happy to do business with public storge ! Thank you so much shioban you are so awesome keep up the good work

Shioban was great, extremely patient and patient explaining everything in detail. I highly recommend this property .

Very great storage area here in Sugarland

Shioban is awesome. The property is always clean and she very friendly. Shioban is great.

Amy is awesome, she helps me to go through every step very smoothly and I’m very excited about it. I would love to recommend anyone need help, ask for Amy and she ready to help.

Shioban was great. Definitely recommend.

Ms Shioban (Property Manager) was really a lot of help in solving my issue. Thank you Ms. Shioban🙏💕

Shioban was very wonderful, her customers service was excellent. The storage yard was very clean and they had security cameras all over the yard. I will recommend anyone to use this storage facility. They also have an app that allow you remote access to the property.

Shioban helped very much with getting our boat into proper storage. Would recommend.

Very courteous and accommodating.

Shioban really help me out.

Great customer service.

Shioban was good she answered all my questions

Awesome Storage Facility. I have my classic car stored there. Shibana is the best and very helpful!

People here are awesome. Shiban was able to help with me moving to another spot due to me picking the wrong one. Made it easy.

Shioban incredibly patient and accommodating. Took the time to show me several unit asked my needs and was able to make expert recommendations. Excellent rates. Bestest person ever.

Hi shioban was very informative she was professional and asked if I had any more questions during my interaction with her she was very kind and gave me everything I needed to know the process. Great job!

Had a great experience talking with Shioban Coleman . She was great in very Knowledgeable. THANKS SO MUCH!!!

I really enjoyed meeting Ms.Shiobon. She was very helpful and gave amazing customer service. Very good experience!

Shioban was extremely efficient and very professional. Stop by and see her.

Shioban helped me get parking spaces. Super friendly and very professional.

Here picking up auction Shioban was awesome.

Shioban has excellent customer service

Shaiovan was a great help. Super friendly and awesome customer service.

Shioban saved us today. I am a mom whose son was not able to vacate his storage. With proper documents she helped me get through this process. Thank you for the great service.

Went into this location to ask pricing questions. Shioban was amazing. Excellent customer service, she was extremely kind and professional.

Shioban was excellent! She was able to assist us and provided awesome customer service! She is a great representation of Public Storage!

Very helpful and great assistance with the storage unit

Very good customer service.

Mrs Shavon is the best if you need a storage public storage is the home for you thanks for every Mrs Shavon

Easy to book online, excellent prices and outstanding customer service from Shioban. * Updated review. The place is still nice and clean, easy to access but the price has doubled in the past few months. They get you in at a low monthly rate and then slowly increase the rent $6-8 at a time until you wind up paying more than twice what they first quoted you. What a scam. I am moving my things to a new facility.

Shioban was an absolute rockstar. Professional, patient, helpful!! Awesome!!!

The worst experience ever I was there Sunday with my wife 15 minutes before closing time and the African-American lady has such a horrible attitude I will never come back to that place again it was convenient for my new house but I change my mind after her way of talking to us and her horrible attitude I went to some other storage a little bit further

Amazing customer service! Ms. Shioban was very kind and helpful. She provided us incredible service making our storage experience as smooth as can be. Ms. Shioban is extremely accommodating and went above and beyond to ensure we were taken care of. Thank you for making our experience so great!

I was looking for a good place to store my things and I went to your other public storage and they were a bit too far so I went to the one in sugarland and I was greeted by Shobone, she was very helpful by showing me the unit and showing me how to install the app on my new iPhone because I was lost. She’s a great asset with good customer service

Shioban was just amazing. She provided us incredible service making our storage experience as smooth as can be. She was extremely accommodating and the other staff were just as nice and helpful. Thanks for making our experience so great!

Really did like the proximity, not too far from US 59/Hwy 90. Superior customer service from an employee with Shioban on her badge. Would highly recommend to others in the area.

Excellent customer service! I set up a storage unit and then realized I no longer needed it. The manager was very helpful in canceling the reservation and getting our money refunded. If we need storage in the future, we will definitely use Public Storage.

Shioban is amazing!!!

Ms. Shioban is awesome. She is very knowledgeable and extremely professional. Thanks for all you do.

Shibana was very nice

Courteous customer service! Property Mgr. was knowledgeable and helpful.

GREAT LOCATION IN AREA THAT DOES NOT HAVE A LOT OF TRAFFIC. WELL PLEASED WITH MGR. ON DUTY.

In this place they Stole my boat and they didn't care at all. They stole it on business hours, they said they had cameras in the back and front (they didn't) and they said they walk the property every day to make sure everything is good. The boat was stolen and they didn't realize until I went to check on it. Knowing that I would rather to park my boat in my home on the street and would be safer. I paid all that time for nothing plus I lost my boat. Never renting with them anymore

Shioban is Wonderful person she helped me find everything that I needed

Shioban! Great service!

Quick and Easy set up. Shibin helped me out and was very professional and informative!

Shioban was so very helpful to me. Very kind, patient and friendly! Thank you for your help!

GREAT SERVICE!!!! Shioban was very professional, and made everything smooth. Strongly suggest getting a storage space here.

Shioban is a great assistant on this storage place and great explain in the rules.

great service from shioban

Shiban was extremely easy to work with. Very knowledgeable. Help me pick the right space for what I need. Highly recommend. I hate I have to leave this place. The only reason they don't have 24 hours access. Shiban is the best. Easy to work with, do everything she can to make sure you are comfortable.

Shioban was really helpful and she provided everything that I needed to rent the unit:)

Shioban always provides excellent service when I stop in to pay my bill. She even remembered who I am.

I had the most wonderful and most pleasant experience with Ms. Shioban at this location. She was not only helpful, informative, but also kind and polite. I wouldn’t want to have worked with anyone else. Great Job

Thank you Aisha so much for your kindness of taking the time to show me around and what my options are. Great customer service!

Great customer service. Work with shioban she is awesome

Great service - Shiobahn was very helpful

Shibin was very knowledgeable, courteous and accommodating.

Great service very professional, thanks

Best help I can get with all the questions I needed answered! Shiboan was amazingly helpful.

Shioban. Excellent person. Great customer service.

Mrs. Shioban was Very Professional and Curious

Very nice, helpful and professional. You need to come see for yourself!!

Shioban was a awesome 👌 help.I wish they had more people like her.thanjs a lot

Ms Shioban provided great customer service!

Great service, shioban was very helpful.

Shioban was the best staff. Great to work with 👍🏼

Shioban was very professional and knowledgeable

Shiban was the best very helpful and straight to the point !!!!

Shioban is so great and smart . Great customer service. Fast service

Ms Shibon Coleman has all the professional tools for this position. I brought my friend there to get a storage space. She was very helpful in assisting him with the right space. If I should ever have a need for storage, hopefully Shibon is there that day.

Quick and easy process

Shioban has been a tremendous help to me thorough this process. Thanks for all you do.

The young lady I think her name was Coleman was very nice and helpful. This was a great experience. Looking forward to using your storage again.

Sioban is one of the most helpful people on this planet!! She is the reason why this place is thriving

Miss. Shioban was amazing. She took care of me with my rental and even gave me a better rate. She ROCKS!!! Great customer service and knowledgeable Thank you.

Shabon was awesome!! She was extremely helpful and friendly. Thank you!!

Great service!

Shioban was there for us after we closed out with Public Storage. She saved some of our belongings we missed when we left and definitely needed. Thank you so much, Ms. Shioban.

Shioban was extremely helpful with setting me up on everything.

I love the experience I had at this storage place, I have to change units and Shavon made the transfer smooth and simple and worried free for me.

Excellent customer service!!

Very friendly staff. Would recommend!

Shioban was so very helpful.

After storing my stuff for 3 years ,rate increase after rate increase 203.00 per month is an outrage. They treat their faithful clients like piggy banks.I would highly reccomend staying away.This by the way was a 10×10 non climate controlled unit.Let that sink in.Find something else in a different neighborhood

Many thanks Shioban.

Shioban was a pleasure to work with. Thanks for all your patience.

Thanks for your patience and great customer service

I must say...That the facility is very organized and the customer service recieved from Ms. Shioban was very thourough and was a joy to work with. Very helpful in navigating and made me feel comfortable knowing that I was being offered the best deal instead of standard sales attempts at upcharging. Very nice facility excellent customer service! Tell your friends and family!

Our experience was very friendly and your staff took time to explain all the unit options, Shioban, you are amazing.

Ms. Shioban went out of her way to assist us in storing our RV even though it was a holiday for her. Very safe and good storage place. Appreciate it

Shioban was absolutely wonderful and great with helping. She is a true professional. Great customer service!!

We had a great and easy check in experience! Access seems very simple and rates are nice

Fast friendly service! Property manager was very helpful with selecting unit size and location

Shioban it was good.

Went here to rent a space to park my rv.I had reserved a spot that should have accommodated my trailer but it did not. The description on the web site did not match what they showed me. Instead I paid more $ to get a spot for my trailer. The woman running the location was very nice and was very helpful. The facility is old but pretty well kept and reasonably priced.

Shioban was a great help when I thought things were all bad she definitely made the better.. came out of the comfort of her home to help me

Shioban was super nice and helpful!

Shioban thank you very much. Great customer service and reaching out to check on me even on a weekend.

Great service and great staff

Shioban was awesome helped me set up everything Thank you !!!

Shioban is a 5 star general with customer service. Awesome experience.

Shioban was exceptional in assisting my needs! Thank you.

Shioban was very pleasant to work with.

I was highly impressed with Shioban and security. I forgot my code for the building joint and she would not give it over the phone for obvious security reasons which made me and my unit feel safe. As soon as I went to the office she looked at my ID and set me up. Thank you so much Shioban for great security.

Shioban was excellent. She was a super star and fixed everything for me.

Shipman take care off me and I didn’t even need the space but took car of me to the point I can do future business

Mrs Shidon Was very helpful had great customer serv8ce Great

Shioban was a great help

Ms.shioban was very professional and a big help. I would recommend coming here specifically for the great costumer service. Thank you ms.shioban

Shiiban was great she was very helpful thx

Shioban was vwry helpful with helping me to secure a storage unit fitting my needs. Thank you!

Ms Shioban was most helpful with getting my storage unit! Would def recommend this location

Shioban was very helpful getting my iPhone setup up for access to my storage unit.

Shioban Excellent help setting up my account and app on my phone,I’m so happy to have a remote access to the gate ! Thank you so much !

Very helpful and very easy process at this location. Highly recommended

Shioban helped me set up my public storage app so I could open gate in my car! The weather has been bad so this was so helpful

Shioban She is a good lady every time I meet her

Shioban has been so helpful showing me how to easily access my unit every time I visit, by using the app! Thank you so much!

Shioban has been awesome, if I can just get the PS app to act right.

Shout out to Greg for taken time on his lunch break to attend to me and give me the information i needed and also verified to make sure i was who i said i was, instead of rushing through the process just to let me in and give me the information i needed because he is on his break. He took the time to be detailed about the information i needed. Way to go Greg. Also ms shioban also helped me with a great customer experience with a payment I had to come in and do . Very friendly and hospitable . Keep up the great work

Shioban was extremely helpful and professional

Shioban was a great help with useful information about Public Storage and making my move go smoothly.

I am so thankful for Shioban she got me out of the parking space and into a 10 x 10.

Shioban has great customer service skills and took care of all my needs.

Shioban was very patient, kind, helpful and it was a pleasure.

Shioban was very patient, kind and tolerant with us. It was such a pleasure having Shioban help us. We don't want her to move from this location.

Great service from shioban loved the customer service

Shioban took care of us even though her facility didnt have the necessary thing we need she directed us to one who did. Great job.

Shioban was great, excellent employee needs a raise

Ms. Shiovan was great

Shioban was extremely helpful and took care of all my needs quickly and professionally.

Shioban did a great job setting me up with a storage unit.

Great service by Shioban. Highly recommend.

Shioban was awesome and very helpful with all my questions and needs!!!! Thank you so much

Shioban was very amazing to check in my car storage. Absolutely fantastic experience, I will be bringing another car for storage next week.

Shioban was awesome helping me this morning. Many thanks!

Amazing experience with Shioban. They need to provide her a go cart! It’s too hot in this Texas heat to walk around all day.

My experience with Shioban has been a pleasure. Wonderful customer service, thank you.

Shioban was very helpful in getting me started!

Shioban was exceptionally helpful during my vusit. My property was acquired by Public Storage from another property.

Mrs Shioban was so amazing and professional and fast!!!

Shioban was very helpful and told me everything correctly

Very nice people.

Very helpful and wonderful.

Property manager very rude. She has issues with locks. Lied in my face. Had to dispute 2 times with bank over charges. Very convenient location but be very careful with bank charges.

I decided to go somewhere else

I parked outside the gate while clean out the storage. As I was walking toward to the gate with two giants boxes, there was another car approaching. the office person suddenly micromanage who can go out the gate first. She decidedly I couldn’t walk to my car with two giant boxes. she then insist the car must goes first. I didn’t know gate policing is part of her duty. Her attitude could use a bar of soap.

Joyce is the Best. Extremely helpful, knowledgeable and very pleasant to work with. She made our move out breeze!

I was very pleased with the experience that I had at this location. Bernbadette was very helpful and personable through the whole process. She made every effort to help with the move in, stay and move out process. You can go to any storage place, but if you want someone who will take care of you as if she was family, see Bernadette she will take great care of you.;

Best experience at a Public Storage. Ms. Bernadette called to follow-up, shortly after I made a reservation. And, she was ready to make certain my check-in was quick and seamless. From start to finish, Ms. Bernadette completed the process in leass than 15-minutes! A great value, too.

Great storage location Nancy has provided great help on my storage needs and has provided one of the best storage experiences I've had with any storage location. Thank you Nancy. I would suggest going when Nancy is there to get any answers you have answered without any issues.

Update November 2020: This place has gone down hill since new property employee moved in. This place is not secure as it used to be I would not trust my stuff here anymore. Place have become too lenient, Current property Employee that moved in is mean and blames you for parking on line even though the one beside is the one being over. Then has the tendency to believe a the tenant that parked wrong and thing it is the other one even though I know them and won't listen to any explanation and wants to be right. Won't even read the notes on the profiles as it seems it is too hard for them. Have had to go to the district manager to get things situated even though past 5 years there has not been any issues. So since she has moved in it just been worse and worse than what it used to, you could previously know that this place was safe but now anyone enters even without a code as they will tailgate in and employee won't care. Others could cause issues but you are blamed for it even though they have been over their line, they would find an excuse just so they could be mean to you without any reason. So can't trust this place any more until someone else takes over and be a real property manager and makes everything run better again and safer but right now I would not recommend this anymore. This storage location has been the best I've been to and at first it started off just good but became better after Nancy took over. Before Nancy there used to be problems with gate getting stuck and having to assist on it getting back on rails. But when Nancy many changes has been great gate was fixed. Storage looks great and many of the dirty of the storage has been removed. No more having to drive there and see dirty storages. I've stopped looking elsewhere as would rather drive to here then be closer to home because of how great the service has been.

Bernadette's help was much appreciated. She worked with us to secure a unit that was suitable for our situation. The facility appears to be very clean and secure. Highly recommend.

Excellent customer service given by the property manager Eric. I highly recommend this location!

I had a very smooth experience with this location. The gentlemen who works there is the most professional on site. He would give his best services to the clients such as finding the best deal/best price, give you clear explanation with all service charges, and he also did the refund so quickly if there is any. As a new customer, you need to call them first to understand how their business work and how to be sure to get what you reserve. If you just reserve but do not go to pay, then you can loose your storage unit reservation too if someone else go there and pay before you. Note that I do not think this site has air conditional storage.

Thank you so much Eric Ware for helping me... appreciate it !

Good experience with this storage unit. Excellent customer service from a guy named Eric. I recommend this facility if you need to store your items.

Eric was very helpful and answered all questions that I ask of him. Also the store was very clean and well kept.

I want to thank the staff Eric ware for good service and support when i needed a ASAP at this public storage. I will recommend this storage to all my friends and family. Its always clean. Thanks again

Even In all the Madness Eric is still doing a great job!!...Nice work keeping the property looking AWESOME!!

Unfortunately Nancy is gone, and this place has gone to the dogs. Roaches every where, water on the floor in the halls, my leather couch mildewed, I am moving out! The new guy is nice, but I want somewhere to put my stuff that is well maintained, and that is NO LONGER the case at this location. I have been here 4 years off & on, my rating always 5. DONT RENT HERE!!!!!

Eric was friendly and knowledgeable. He thoroughly reviewed all my options but was not pushy in trying to sell optional coverage. Unit was cleaned and price was reasonable.

Eric was wonderful at answering all my questions even though I called the wrong store. Super polite and made sure I could call him back if I had any additional questions regarding my bill. Thanks so much!! Great customer service!!!

Robert was a great help, great customer service!

I have all types of praises for this Public Storage location. Robert helped me set up my unit and was very helpful. I had a long list of questions and he answered every one. Loved it. The area was clean and well lighted. I know that my belongings will be safe and secure.

Nancy was so amazing helping me out choose the right unit. Thank you so much! Made my life easier to find the right place for storage. So respectful and kind with a good heart. I recommend this public storage!

Have the best experience with this site.looking forward to to every visit!!

Nancy is the best Property Manager you have had at this facility and we have been here since 2003. She keeps it up and has a great sunny personality.

Nancy was excellent and very informative and polite, she deserves a raise Betty Johnson

Akeya was excellent customwr service advocate for your company.

Very informative very kind and thoughtful. Most recommended.

Thank Nancy. .for being so awesome!!!!

Perfect place for your storage needs. Nancy is very informative and helpful, and her warm demeanor makes everything a smooth and pleasant transaction. Would definitely recommend!

Nancy is the greatest. I have had a storage here since 2001 and been under several different management groups but she has been the best

Wow this is without a doubt the best storage facility in the whole Sugarland area , well organized clean and very attentive manager ready to solve and respond any questions or any concert that anyone can have ,, THANKS SO MUCH NANCY you are a superstar and I will definitely one back every time I need to storage my belongings thanks a lot again

Nancy the manager is so awesome thank you girl....you know what public storage need to CLONE NANCY!!!!!!!BECAUSE WE NEED MORE CUSTOMERS SERVICE LIKE HER!!!! FO SHOW!!!! TRUE DAT!!!!

This was my first time EVER renting a storage unit! Nancy made the process easy and simple. She is so efficient and truly cares about the customer. Thanks Nancy for the TLC for a newbie!

I enjoyed speaking with Nancy, she is very knowledgeable and her customer service skills are impeccable! I feel like family here...😊

Nancy will handle your needs with sincere determination. She honestly cares about her clients. I felt reassured that my property will be well cared for even though I am only having to park my vehicle for a single month. HOO-YAH!

Omg I am so blessed to have such a wonderful person (Nancy) to take care of my needs at the storage unit. I have been taken care of since check in in June! Thank you so much for the continued support and genuine compassion!!!

Nancy is the very best manager you have ever had. I have been with you for many, many years and have known lots of managers some have been good but she has brought management to a higher level. You see how clean the property is , she patrols the property more often and she knows her customers. You can't improve on excellence.

Not the fanciest location. But consistent across the board. Surprisingly friendly staff. Wirked with Nancy on a handful of issues. She is excellent.

This is a amazing place. Clean, secure, acessable and a great price for the location. Nancy is awesome! she is always helpful and there to take care of us. Thank you!

Nancy is wonderful with us and we are so happy with this storage facility. Always clean!!

Exelent service the Lady Nancy she is nice person and a great attencion

Honestly, thank God for Nancy. She was so helpful and patient and went over everything thoroughly. She went above and beyond to help navigate this storage headache. Public storage should definitely give her and Lisa a raise! Highly recommend this location!!

Who knew renting a storage unit could actually be a pleasurable experience? Well, Nancy went above and beyond with her expertise in walking us through this process. I am so thankful for her and her kind nature. She's honest, smart and understands your needs. I highly recommend this Public Storage!

Amazing staff, super clean facilty, and great pricing

This location is conveniently located in Sugar Land. I met the manager, Nancy who was AWESOME! She took me through every step....was patient, informative and FRIENDLY! I would definitely consider her a CUSTOMER ADVOCATE! Keep her and business will def grow!!

Awesome service and got a great deal on a new unit. Thanks Nancy for all the help!

Nancy was VERY helpful and courteous! Best experience I've ever had at a storage facility☺️

Nancy is very helpful knows what’s going on and can help you with anything. If you’re looking for a storage in Sugarland come here you won’t be disappointed. 😃

This facility is very very reasonably priced. Beats most other facilities hands down. My friend was in dire need of a storage space urgently in June 2019, and the manager Nancy, went over and beyond to work with her to make it happen. She was very kind, friendly, patient, understanding but most of all empathetic. This is the sort of person required in the world. She is an angel. God bless you sweetheart. You challenge me.

Very kind staff and very helpful. I was able to get through the move-in process very quickly. Nancy the manager was expedient and friendly.

Temp controlled unit large enough to store 12' enclosed trailer ... would cost about how much?

It is my first time renting a storage space and so far I am so grateful to have chosen this location! The facility is cleanly kept and secure and the management is superb. Nancy is so personable and helpful and always willing and ready to be a hand of help. Great location and service and I am looking forward to having a wonderful stay at this place!

Excellent management! Always available! Supportive! Helped with the best options and had an open ear! This was truly the best experience with a storage facility and cost effective! Thank you so much Nancy!

Nancy was so sweet and very helpful. She answered all my questions. Please hire more people like her!!!

We had such an amazing experience with this facility! I used this storage for a lot longer than I intended but it was worth it. The facility is clean, safe, and in a great location. Nancy is without a doubt the BEST property manager you could ever find. She always went above and beyond for us. She defines excellent customer service!

The best service ever !!!! The property manager was awesome!!!! (Nancy) She made my whole experience so easy and pleasant 😁

Nancy was amazing! She so warm and truly cares about your needs.

Nancy is the best! They provide good customer service and are quick to respond.

Good service good prices come by

I received outstanding service. Nancy, the manager, did a great job explaining everything to me.

Nancy has been amazing! Of all of our storage facility relationships our experience with Public Storage @ 888 Eldridge has been the absolute best. Looking forward to a long term stay!

She is absolutely amazing the places clean well-run and very safe

great manager super clean. Nancy great job!

Ms. Nancy was absolutely amazing when it came to helping us find the perfect storage unit to fit our needs. She always checks in when we're on site to see if we are in need of anything assistance, which definitely makes our visits feel welcoming!

Nancy is the best there. Very helpful. Shall always consider this facility before looking for others.

We had a wonderful experience at this facility. Nancy was the best! She helped us each time we needed it and I can't think of a time when we were at our unit that she didn't drive by to check on us or just say hi. Awesome customer service!

Clean property with friendly and professional staff.

Nancy is awesome! Very professional and helpful!

Nancy is always helpful everytime I come to the facility. I would recommend this facility and Nancy to anyone. Nice and Clean good size and prices.

This place is great; it's clean, secure, and affordable, but the property manager, Nancy, is AWESOME! Besides having the best customer service I've seen in a long time, she's extremely knowledgeable, helpful, and sincere. She completely removed the frustration of moving to a new town for me by referring me to other businesses and places in the community. I recommend this Public Storage to everyone, just so that they too can experience what I did.

My experience in renting a storage unit at this location exceeded my expectations! The customer service provided by Nancy and Maggie was excellent and the whole process went seamlessly. I got a great unit at a really great price and couldn't be happier. If I could I'd give them 10 stars!

We are very pleased with this location as Nancy was so helpful and efficient with the process. We feel 100% confident having our things stored at this location with Nancy running the show.

Great customer service!!!! I will use again if I ever need to!!!

The property manager Nancy is one of THE kindest people I have ever had the pleasure of speaking to. Its crystal clear that she takes her work seriously and as someone in customer service, she is a breath of fresh air. Word for the wise: If you need someone who is dependable and has your interests at heart, call her. You can thank me later. Jane Emma Goodfor TX Water

Just left Public Storage where Maggie took care of all of my needs, making useful suggestions and locating the perfect spot for me. She was thorough in explaining procedures and costs. I feel certain that anything I may need in the future, they will be able to help me with. Thanks for all of your help!

Nancy gets it!!!! I came to this facility in a bit of distress after a long distance move to the area and my housing falling through. Along with doing an incredibly marvelous job of getting me accommodated with a spacious unit right away, Nancy (the owner) went above and beyond to help me get situated and to provide assurance that she’s there as an extra avenue of support as I worked through the logistical nightmare of a long distance move. She reminded me numerous times she was in my position before and she was there to help me and to make storing my belongings one less thing to worry about. I can’t recall any experience as a customer where I was treated better, or felt more comfortable at. Simply put, there’s not enough stars to give this rating to measure how good Nancy’s service was. In my opinion, there should be no reason to use any other facility in the area to store your belongings. Nancy is THAT good. You get everything you need and MUCH MUCH more at this facility.

Ms. Nancy is a Phnemonal Manager. I highly recommend this location not only for the great location because of Ms. Nancy as well!!!!!

Nancy is awsome! She remembered us from previous rental contracts and she helped us find a different Public Storage that could house our RV when the space at her location was not going to work. Great customer service! Thanks Nancy!

Awesome place and staff!!!!!

BEST CUSTOMER SERVICE EVER!!! Was excited about the deal i received, but was even more pleased and grateful to have met Ms. Nancy!!! Her smile, warm personality, helpfulness, and so much more made my experience that much more enjoyable and was a smooth process. If customer service everywhere is more like Nancy's, we'd be one step closer to making the world a better place. Thank you Public Storage for having Ms. Nancy on staff. May God greatly and richly bless her for her service!❤

Nancy helped me with my whole process getting a storage unit when I needed some extra space for my things while I was moving back into town from out of town. She is very sweet and always smiling! I would defintely be back if I ever need another storage, and if she is not there I probably will go somewhere else.

Very friendly, very professional, ask for Nancy if she’s not there go another day Made a suggestion on a unit and glad I paid the little extra, love the space and goo safe location

Great service and great deals

Nancy was extremely helpful and knowledgeable. She explained everything in full and kept a positive attitude the entire time. I would definitely come back for her service.

Awesome - Nancy was great. We were not particularly happy with the rent so we worked with Nancy and found a better solution for our needs. Nancy and her team were awesome in the whole process.. could not ask for anything more. Thank you !

I just rented a space at this location as I needed to transfer my stuff from a different place. Even though I had been a PS customer for about three years my experience and treatment received in the past was very poor and questionable. I feel very fortunate in meeting Nancy at this location as she was extremely efficient, friendly and professional. I recommend this location to anyone in the area not only looking to rent a storage space but also willing to receive the right costumer service you deserve! Five stars to Nancy!

Very good experience meeting zubia very helpful and accommodation were great

I can truly say that Nancy is the best Public Storage reprensentative I've ever encountered. She is kind, personable, and extremely helpful. Many regards, S.Pope

I visited this facility yesterday for the first time and all I have to say is that the manger (Nancy) offered me the best customer experience I've had with any storage company. I had to unload a u-haul truck by myself. She will constantly check in on me on numerous occasions and bring me water and encourage me to take breaks. The property is very neat and very convenient. I wish I could offer it more stars.

Nancy is one of the sweetest people I have met in a long time. She is always ready and willing to help with a smile. Everytime I go in to pay my bill she brightens my day. :)

The managers of this location are FANTASTIC! They helped us find the storage and parking spots we needed for our vehicles at the best price and really cared that we had an enjoyable experience through the entire process. We are excited to continue our relationship with Public Storage for a long time!

I have been an on & off tenant of this public storage location for many, many years and have always been perfectly content with my experience. This time, I have been absolutely blown away by the genuine concern & compassion Nancy has shown us. I called in a panic needing a large unit asap at the end of a Saturday afternoon. Our family was displaced from our home, our business trailer had been stolen the night before, we had not eaten that day @ 5 PM, etc. It felt like a Murphy's Law situation where anything that can go wrong did go wrong. Nancy stayed late to make sure we made it and didn't rush, she listened, offered solutions, she gave us her lunch, she took care of every single aspect and she did it seamlessly. In fact, I would go as far as to say that Nancy has restored my faith in humanity.

Nancy and Maggie could not have been nicer! The are so accommodating and helpful. Great place with great people.

Nancy & Kevin were awesome very nice and not in any kind of hurry. Nancy was extremely patient thanks much!!!

Great service, Nancy was great very helpful and kind and got us into the storage of our needs. Thanks for a pleasant visit with great customer service.

fast and friendly, with a fun atmosphere...would recommend Nancy and this Public Storage to all my friends in this area

Out of the 8 years I have been at this location Nancy is the best property manager I've dealt with yet! Give her a raise please!!!

I love the convenience of this location! Maggie, who help me and my husband was informative and friendly. We only need storage for a short time, but if we need more time we feel good with the fees. Thanks!

The manager at this location, Nancy, is absolutely INCREDIBLE!! She came and checked on us and made sure we took breaks in the crazy heat. She took the time to get to know us and had bottled water and gloves on hand for us. If we need storage again, we will be using this Public Storage location again.

So I gotta tell 'ya about a certain someone and, not just anyone, but someone named, "Nancy"!! Words describing how I was treated regarding my visit from yesterday summed up in 1 short sentence?? "Superior of the highest quality & nothing less"!! She's outstandingly professional, remarkably informative & gives you the impressionable sense of knowing your belongings will be safely guarded. "A storage facility in Sugar land..What"?? Yep, it's right off of Alternate-90 & Eldridge. Everyone has stuff & "stuff happens" in life. This is where 'storage' comes in to "save the day"!!

Great employees n wonderful service each time I go in to pay.

Facility is impressively maintained and managed. Very happy with quality, value, and customer service at this particular location. Site manager Nancy guided us through our needs, made good recommendations to ensure quality of goods stored, and sold us on this property. We visited other PS sites and this one is VERY notably different in a good way.

Nancy, is an amazing, helpful, worker and always is so cooperative, and always makes a courtesy call to inform us on any updates towards storage information and is just an overall good person.

The manager Nancy is very helpful, friendly, and knowledgeable. It was a pleasure working with her. Great customer service! Good pricing and easy location on Eldridge.

Good

Nancy was extremely helpful, knowledgeable, and had excellent customer service skills. I am glad that I found this location in my neighborhood.

Nancy was extremely nice in helping me with my storage needs. The prices are very reasonable and I highly recommend this storage facility.

Nancy (owner) was amazing!!!! She was so incredibly helpful with our storage experience and made this the least stressful part of our move. We are so glad we picked Public Storage on Eldridge. Thank you Nancy for a great experience!!!

Hands down, Nancy is awesome! Not only is she thoroughly knowledgeable about the business and facility, her customer service is above and beyond her job title. Thank you for helping us switch units and for the yummy homemade muffins!

I can't tell you how awesome Nancy was in helping me find the right storage spot. I got there right before it closed on a Sunday afternoon and she had the biggest smile on her face and still took the time to make sure I had everything I needed and gave me really good up front knowledge with no hidden details. Use them and you won't regret it.

It is such a delight to be working with this company. Treats you like family....Thank you Nancy

Great Experience. Nancy is so nice, very helpful and professional. I highly recommend this location.

Nancy was great listening to what our need were and helping us pick the right unit!!

5 star service. I was helped by a lady named Nancy. She was very polite, pleasant and professional. We were vacating our storage bc we are moving to another city and she walked me through the process, answered all my questions and made the whole experience easy and stress free.

Nancy and Evan made this process so easy. Very thorough and great.

The manager here is amazing!! Made sure I was taken care from beginning to end! Amazing customer service!!

Excellent customer service! Maria and Nancy are there to help and answer any questions. The only reason this review is not 5 stars is because that would be perfect, and nothing is ever perfect, so I never give the highest score. That way, there is always a little room for improvement. But this storage facility is right up there with the best!

Had a hard situation with my new camper Nancy was there to walk me threw the whole process and made sure I knew how to work the gate and answered all my questions. Go see Nancy and Maria for all your storage needs. There are the best!

This facility at 21514 is outstanding with customer service and Nancy is such an asset to the friendliness our community looks for. Go see her if you are ever in the need for storage units. You can feel safe with her around. And make sure you thank her for her military service!!

easy to access storage, well maintained, customer service was on point as well courtesy of Nancy! Keep up the good work

Friendly, helpful, and knowledgeable staff. Thanks Nancy!!