Jasmin was excellent and very professional and responsive!
Very clean, cool inside, music playing for a nice ambiance. Great prices!
Very helpful using for UTSA summer. Earl was helpful
Thank you Mark for all your help, everything was fast and easy.
Pedro from the San Antonio Hausman location helped me with the process to rent a unit. He was very patient and attentive throughout the whole process and provided all of the information needed!
Smooth fast and easy. Jasmine was so nice and very helpful!
Mark at the front desk is super helpful and sweet. This was my first time renting a unit and he made it a very smooth and easy process.
Mark took care of me, even though I didn't have an appointment. He answered all of my questions and was really friendly. The space is clean, seems secure and I had a few options to choose from.
WOW! Went by earlier with a thousand questions, and the person helping me, Jacob, WOW! Amazing help! He took the time to help explain and give details that I wasn't even thinking about and he was just amazing. Looking at the storage space and how clean the units were and how you actually cared to help me out when you didn't NEED to. He DEFINITELY deserves a raise. I've been to other locations and never got this level of care. Thank you again Jacob and I'll be back soon!
We had such a great experience thanks to Shayne! She went above and beyond to help us find the perfect unit and made the whole process smooth and stress-free. What really stood out was how kind and playful she was with our kids it made a huge difference and made us feel so comfortable. You can tell she genuinely cares about people, not just the job. Highly recommend working with her if you get the chance !
Mark was great He was very informative and helpful
Perfect for what I needed. All of the staff were consistently friendly and very helpful.
The only reason I moved out of this location was because I moved across town. Clean. Temp controlled. I felt like my stuff was safe.
Mark was super helpful with our move in. Made things extremely easy and made him self available to all our needs. Going the extra mile of insuring out property remained protected when we took our lock with use home. We have had different property managers in our two years of being here and he is by far the only one to introduce himself to us and stayed on top of our needs as we added 2 new units with his suggestion.
Jasmine was amazing! Best property manager ever. Very professional. Very kind. Needs a raise!!
Shayne was the best ever!
Shayne helped us out today, she answered all of our questions and was very very helpful!
Shayne was super helpful. Very knowledgeable. Awesome experience. Thank you.
Thank you Mark Villarreal for great service. Check in was smooth.
Great place to store your goods. Super straightforward and they have occasional deals. Having to open up my phone app and open both the door and the elevator about x50 when you move in and out is horrible though. But it’s very clean and safe facility
Place is clean the staff is patient and super friendly. He took the time to show the different sizes and actually show us each one.
Great service Jasmine is amazing! Super easy to understand, good spaces and prices
Jasmine is fantastic, she greeted my wife and I with a smile. She kept a smile showing us around. Also she made it smooth and easy transaction.
Jasmine helped us, pick out a storage unit. Her customer service is on point and super responsive. If you’re ever looking for an storage, come to this place.
amazing service kellie was great and very helpful today
Mark did an excellent job defintely would come back very nice.
They work with you to compensate for annoyances if any, and overall their a solid choice, their on a good location and very cleaned/well maintained at all times
I had a great experience at this storage location. Shayne’s customer service was outstanding—She was courteous, knowledgeable, and made the process of saving money simple and stress-free. Clean, secure, and well run. Thank you Shayne!
Great location! Fantastic rates! Extremely clean facility! Amazing staff!
Great facilities, friendly staff, good area.
Jasmine was super friendly and helpful. Was super stressed about moving and the process of getting a unit but she lightened my load by making it easy. Definitely will be getting another unit here in the future because of the quality service! Give jasmine the rice a raise
Mark is excellent! Very detailed on everything I needed to know in order to have a smooth move in transition. Thank you Mark and public storage on Housman!
Jasmine completely rocked my first storage need experience and answered all of my many questions.
Shane was great … very helpful !!!
Jasmine and Mark were very nice.
Jasmine was very helpful! Could not leave without purchasing a unit, because she was so helpful. Better prices than any other facility and facilities were very clean.
David was great, very helpful in setting up a second unit and helping with insurance.
Jasmine was amazing! She remembered that I needed a larger unit on the first floor and reached out a month later as soon as one became available. She made the whole transfer process so easy. Jasmine was sweet, attentive, and truly wonderful to work with. Highly recommend!
Great help with questions for my storage. Thanks David 👍
Jasmine was the best. Customer service was on point and she was so helpful even having to explain things more than once she was super patient and treating me with so much kindness.
Jasmin has been amazing to work with. She has provided incredible customer support, has such a uplifting personality and assistance whenever I have questions &/or needed to make updates and changes.
Great location very clean quite efficient in and out. Jasmine was the best concierge ever!
David was great and answered all our questions about the unit sizes. Highly recommend! Awesome promos too!
bought a storage unit and when i got there jasmine greeted me with a huge smile welcoming me into the property. i had multiple questions, and she answered them very directly and respectfully! i definitely recommend this location. my fiance and i come here a lot and she’s always so helpful.
i had an amazing experience with jasmine. i bought a storage unit through an auction, and she stayed longer than what she was required to do. she was very respectful, and made it a very easy process.
Jasmine was a great help and made so easy !!! Thank you jasmine !
Very helpful staff and great facility! Jasmine was super helpful and it was super easy to get all of our stuff situated.
Excellent property, safe, clean and secure! David had fantastic costumer service skills too!
Very nice and professional!
David went above and beyond! Great service.
David was amazing. Good experience at public storege. I highly recommend public storage.
Had an excellent experience at this location. Very easy process to rent an end lease. Had it almost 1 year. Always very clean and secure. Air conditioner was always working. Jasmine was very helpful and friendly during the check out process. Definitely would recommend this location.
To the Public Storage location on West Hausman Rd I’d like to give a big thank you too Jasmine just like the flow scent . ❤️
We had a great experience with Jasmine today at Public Storage. She was helpful and had fantastic knowledge. She got us the perfect storage space and smiled beautifully the whole time.
Shayne helped me transfer storage units no hassle and we tried if they worked out. We found me the right unit
Just moved in with my gf this location is super clean. Kris in the front was very helpful we had problems with the elevator and she explained how to use it and got us carts to use. Highly recommend.
Great storage unit. Always clean and easy accessible. Staff at front office is fantastic.
Awesome service amazing team Tarryn was so helpful top of line customer service second year using public storage will always be coming back they never disappoint Tarryn need a raise for sure.
It was pleasure working with Tarryn. Tarryn process easy, quick while providing excellent customer service. Tarryn attention to professionalism matched with his customer service skills definitely should recognized and appreciated by management.
Application was fast and easy. Place is nice and organized. Definitely recommend!
Shayne was amazing, and answered all of our questions pertaining to getting a new unit. I definitely recommend if you need to get a storage, to go to her!
Shayne was super helpful and awesome today appreciate her assistance today!!
Jasmine did such an amazing job helping us find the perfect storage unit! Had such a great attitude and so friendly during our time! Thank you 😊
Devinn is the best! Helped me switch over to a new unit. Absolutely smooth and fast service. Thank you so much!
It was fairly priced for a large storage room. I also received a lot of help when it came time to vacate my unit. Kenny went out of his way way to facilitate the process for me.
Everything went smooth. The staff has been extremely helpful when in need of assistance and answering my questions. Kriss has a great attitude and helpful. Thank you
Barbara was great! Super easy to rent. Great customer service! Barbara will have you getting your steps in but so worth it!
Barbara at Public Storage was Amazing.
Great Customer Service!. Awesome Personality!
Is Very Knowledgeable with Products and Services.
A Very Pleasant Experience.
Thank You So Much!!!!
Barbara did a great job showing me how to get to my unit and going over benefits and procedures. She made it really easy to sign up with PUBLIC space.
Excellent service, I would go again
Had an incredible experience with Devinn. He was helpful informative & I appreciated it
Public Storage Team on Hausman. Wow, what a fast and easy process. I still had a few questions and Jasmine was available, knowledgeable and addressed my questions with ease. She also gave me an update on the property and depending on where my unit is that down elevator may not affect me, but I’m sure the team will get that fixed fast!! Thanks again Jasmine for your assistance and upbeat pleasant demeanor! Keep on being you and those 5star reviews should keep pouring in!
Wonderful, attentive, and informative. Great experience
Shayne was awesome and helpful. My move in was very smooth and fast.
Shayne was amazing !!! Made the process easy explained and toured the unit with an extremely friendly !!!!!! 10 out of 10 !!!
We have used this Public Storage location for ten months as we have transitioned from Houston to San Antonio and we have had a very positive experience since day one. This facility is always clean and the front office is great to work with. Yesterday we had over-the-top assistance from Shayne who gave up a good part of her lunch time to help us out! We highly recommend this location!
Shayne was great help!! Super friendly and helped the process go so smoothly!!
Super clean, efficient, and affordable facility, i love how the unit is always under the best care, accessible , and safe to store my items, the man who helped me Devinn was very compliant to my questions and concerns, overall i would recommend this place if you need a storage unit
Devin was very professional and helpful
Had a great experience with Shayne and the rest of the front office, setting up a unit and account. Every question answered and I was walked through to my unit, even had help as needed. Pricing is pretty good, as I had shopped around. Thank you for an easy experience!
Thank you everybody. I just got my storage unit. Just became a new customer and my experience with Shane was amazing. It was fast & very Easy…
Have a beautiful day :-)!
Vic
= )
Very clean location. Staff was very friendly and welcoming.
Hausman Location, Kenny, Barbara, Chris, Kyle, 5 stars! Thank you for the excellent customer service!
Kenny is a great employee & appreciate his assistance.
Devin was helpful and extremely courteous! Would recommend him to all my friends over and over!!
Jasmine was so helpful and so professional, thats why I like this storage facility!! She went out of her way to help me, with nothing but a smile. Devinn also showed me a few units, very helpful as well!
Thank you to Kenny & Kris who did a great job helping my mom access her unit and assist her with getting carts! They really went above & beyond
Very great experience bathrooms clean
Devin was fabulous professional and knowledgeable! The place is clean great price! Highly recommend!
Devann was a great help! Good customer service!
Devinn was so polite, helpful and gave great customer service etiquette over the phone.
Devinn was very helpful. Excellent service!
Donna was very friendly and answered my questions. She was very helpful.
Donna assisted me with great professional
I had a great experience visiting this storage space and specifically Kenny did a wonderful job, he dealt me with so much patience and answered all my questions. Also walked me to units to take a look beforehand. These storage units are brand new and highly recommended!!
Very much pleased with this facility. It is secure and very clean. The staff is always kind and helpful. Today, Kim, Jenny, and Kyle were in office as I visited. Very professional and prompt service. I will be back in the future.
Kimberly was amazing and very helpful! I would definitely recommend this place to anyone.
I was helped by Kim in the front desk and she was very helpful and made the process very easy for me and my family g
Kim did a great job of explaining everything about the storage unit. She also explained about the storage insurance. Thank u so much kim
amazing service helped so much and made my bad day go so much better. dawn was so helpful.
Very clean - pro's
Haven't had a single issue, I like that ! Always there to help. Awesome service
I spoke with Morgana, she was amazing. Great customer service!
Barbara is the best ..she has been very helpful and I can highly recommend her she should get a promotion
Barbara was very very helpful.awesome customer service,she needs raise.i would highly recommend her
Public Storage had the best cost around. But it was their customer service from Pedro today that made a huge difference. We had movers on the clock moving furniture into the storage unit upstairs. When we had a problem getting a piece of furniture to fit in the freight elevator, Pedro stepped in and helped us secure a ground floor unit right away. Thank you.
Mary Ann and Dawn gave me the best customer service today! Thank you for your help and making the reservation so easy!
Dawn was absolutely wonderful! She made the process quick and seamless. Great customer service!
Dawn and Kim were amazing ! Answered every question before i could Ask ! Great staff ! A
Love staff an how they are like family
Update: After a terrible experience with Dawn, Kyle (Manager) reached out and apologized for the situation. He went above and beyond, and appreciate him for taking the time to right the situation.
Excellent Customer service and employee here that genuinely care. This was the best experience I've had moving storage from CubeSmart which was the absolute worst. This location has a restroom, strong AC, well lit and pleasant music playing! I even saw employees frequently cleaning and even cleaning the unoccupied units. The entry process is easy no gates and the prices are such a great deal and savings. I could buy 4 units at public storage for the price of 1 at Cubesmart. This location has the best and most convenient parking and plenty of entryways! I will be referring everyone to Public Storage from now on!
Maryanne just provided superb service, she helped me out alot
Love the very helpful staff. Clean facilities. All the packing supplies you will need. Barbara and Dawn are AWESOME!