Public Storage Self-Storage Units at 8008 W Grand Pkwy S, Richmond, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 27/moSmall 5'x5'
$ 27/mo $35Best Price Label
- Climate Controlled
5'x5'Online only price$ 37/moSmall 5'x5'
$ 37/mo $49Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $87Best Price Label
- Climate Controlled
5'x10'Online only price$ 92/moSmall 5'x10'
$ 92/mo $122Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 98/moMedium 10'x10'
$ 98/mo $131Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 164/moLarge 10'x20'
$ 164/mo $219Best Price LabelHurry!
- Climate Controlled
10'x30'Online only price$ 226/moLarge 10'x30'
$ 226/mo $301Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
North Richmond Storage Units On Highway 99
Richmond Public Storage offers convenient self storage solutions for customers looking for extra storage space on the north side of town right off Grand Parkway.
Located on the southwest corner at the intersection of Mason Road and Grand Parkway/Highway 99, this all-indoor facility features different sizes of climate controlled storage units and indoor storage units, ranging from small to large.
A 5x10 storage unit is the perfect place for Travis High School families to store athletic equipment from season to season, along with bulky items taking up space in the garage like boxes, tools and old bicycles.
For a small business running out of room along Belfort Boulevard, a 10x20 storage unit is a great way to open up some space around the workplace by storing extra furniture or extra equipment within reach.
When it's time to renovate a single-family home in the Fieldstone neighborhood, a 10x30 storage unit provides enough space to store everything from inside a handful of bedrooms, the kitchen, dining room, living room and even the patio furniture.
Elevator access and complimentary moving carts make it easy for customers to load and unload from a vehicle and inside the rental office, customers will also find moving boxes and packing supplies for sale, including bubble wrap, packing tape, mattress bags and furniture pads.
With a population that has risen every decade since the 1930s, it's no secret that finding a bit of extra space in Richmond can sometimes be a challenge. That's why this Public Storage in north Richmond is here to help, with cheap storage units and excellent customer service every day of the week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 248)
Ms. Taylor J was wonderful I lover her personality 💕
Taylor gave Great customer service and got me a unit quickly! Thank you Taylor for a 5 star experience
Taylor was amazing with helping us out today! A total rockstar. She is knowledgeable, polite, and quick with responses (in the best way possible). We came in with a few questions and a plan and she got us the best deal possible and made the experience a great one. She even went out of her way when we were leaving our unit to make sure everything we had talked about was taken care of and correct. She was the best part of the whole experience!
Quick and easy process. Taylor was so helpful and provided one of the best customer experiences. Highly recommended
Best storage around and they will hook you up with a job asap hit up Marie she is the bomb .com
The place is clean and Taylor was great! Got there and it seemed like another customer was giving Taylor a hard time but she was cool, calm and professional during the issue. Once we made it into the office she did not let the situation change her customer service not one bit and got me a great deal on a unit & quick. I will be recommending MANY people to come in to this location due to the service taylor gave. Thank you Taylor!
Taylor provided excellent customer service at the property. She was very polite and very helpful with information which I needed. Definitely be recommending this place due to the service provided today.
Great place and great experience.
OMG Mary was a life saver. I’m so happy she was there early to help me with my check in and codes because I didn’t know what to do. She was so nice and helpful. Thank you so much Mary for the great customer service and support.
Had a great experience. Carolyn and Mary were very knowledgeable, professional, and friendly. Got in and out with a smile on my face.
Ms. Carolyn was a great help to me. Positive attitude. I was struggling getting my things in my car, but Miss Caroline came in, save the day with a big smile. Thank you so much.
Carolyn Griffin was great! Professional, courteous and quick!
Jennifer was very helpful when my mother got a storage unit. Very professional and friendly.
Jennifer is awesome. I came in Saturday for a unit I reserved. She explained everything clearly and was extremely helpful. Facility is nice and clean as well.
Not only is the place great because of how easy it is to signup and get started but Carolyn makes it even better with her incredibly effortless natural customer service. She is a darling who didn’t react negatively to my anxiety and instead expertly calmed me down in an instant and did it all with a smile on her face and walked me through the steps to get to my locker and stayed until I gave her the thumbs up. Incredible!
Danny is the best! I walked in with no previous knowledge of public storage and he was so helpful and friendly! He made my first storage rental experience wonderful! He is very professional and willing to help the customers! I would recommend this facility to everyone!!!
Great Experience! Asian guy at counter was phenomenal!
Nice, clean storage facility. The gate and key pad worked well. The grounds were clean. I would recommend this location.
Danny gave a Great customer service
I appreciate all the assistance and guidace that Ms. Carolyn Griffin provide me during my moving out date. Her sunny disposition and knowledge made everything easy for me. I highly recommend this location because the staff is on point. Facilities are clean, functional, and carts available. Thanks PS on 99 and Mason!
Love Jennifer super helpful if there were 100 stars I would give her that
Ashley was extremely helpful and knowledgeable of the process. My family and I were comfortable and pleased once it was all done. Thanks Ashley!
Ashly was very ver helpful. She answered all my questions. She’s also very patient and knowledgeable about the business. I would recommend this place.
Ashley was the most professional employee I have ever dealt with. She walked me through the process and never hesitated. She is what this world needs more of.
This Richmond Texas location!♥️ The workers are so polite, professional, and caring that I just think of them as my friends.💯
BEWARE!!! My unit was broken into twice.. I left several messages for a manager to call me back. ITS been a month and not one person has called me back about it. Stay away from this location or in fact any public storage. The district managers, ceo, customer service don't care about your belongings and will never provide customer service!!
Jennifer was super nice, friendly and patient with me and my daughter and answered all my questions. She even took the extra step to make sure I knew how to use my code and was able to lock and unlock my unit. Highly recommend, on customer service alone!
Without any notification they are increasing the rent from 39 to 90$ more than double even the storage attendant told me yes and maybe triple just moving out
Tanya was exceptional in answering all my questions and always had a smile on her face!!!! She goes above and beyond in customer service :)
If you need to rent a storage unit, this is the place to go.
Clean, convenient and temperature controlled
Extremely professional yet friendly workers. Whenever I go into the store I'm always greeted with a smile and always ready to assist customers.❤️💋
Clean, safe, and the employees are friendly oh and they always have karts to help you load up
The greatest place to rent......the people are GREAT! And very helpful and friendly.... Keep doing what your Doing..... Pete w/ Pete's lawnmower repair shop
This is my first time renting a storage and Tanya was very professional and so very helpful putting me through the process. Its very clean and organized, with reasonable prices!
Couldn’t beat there online specials! One day logged on reserved the unit with the special and 2 weeks later walked in paid a small admin. Fee and 1st mth. Was free! Couldn’t beat the clerk TANYA made every part of checking in great with a great smile. Thanks for going the extra mile for me TANYA!
If you need help at public storage ask for Tanya
I recently came in for a 5'x10' storage room. Tanya was very patient, I had never reserved a storage room before but she made the process very easy and accomodating to what I needed. I preffered to come in person to get it done and she definitely made the process much easier then expected, if you need someones help at Public storage Tanya's the one I'd recommend anyone to, very professional.
Tanya was quick & awesome today thanks you saved me so much. 💕💕🥰🥰🥰
Upgraded our storage unit to a larger size...The staff went over and above to make sure we had the perfect location for the new one so it would be easy to transfer our belongings. Great job!!
Completey unprofessional and uninformed person answering the phone.
Ms. Tanya was so kind and courteous. She took the time to show me to my unit and created an outline on the map to show me how to quickly access my unit. Awesome job!
I have been a customer for almost 5 years and Tanya is the BEST in customer service and always getting my needs taken care of in a timely matter!!!! I don't know where y'all would be without her!! If I could give 10 stars, I WOULD!
Tanya was great and very helpful!
This was my first time at this storage facility and Tanya was great! She was very helpful. She answered every question I had.
Beware of the rate increases. I went in under an introductory rate. In 2 months my rate increased by more than $20. I spoke with property increase? I also spoke with area management. The office staff was very pleasant and helpful. Yet the area management staff was as dumb as a box of rocks. Could not explain why I had such a huge increase in 2 months time. Plus her attitude to help was very dry and unwelcoming. I know others in the same storage facility as mine and their increase was only by $7 to $8 and they initially paid more than me. So how does someone paying more than me get only a $7 increase and I get a $20 increase? It just doesn't sound right. Also they will not provide you with a number to the corporate office. These are hard times and they need to be a bit more respectful and helpful. I do understand prices increase but not by $20 on a storage!
Ms.Tanya deserves a raise. She was very polite,very helpful and very knowledgeable. Definitely y’all should come to 8008 W Grand Parkway and reserve a storage!
Outstanding service and a great storage experience. Ask for Tanya
Tanya is AWESOME! Very friendly and super helpful. We came in after office hours and realized we'd undersized our unit rented. Next morning Tanya helped us navigate selecting a new size. Everything fit just perfectly. Nice facility too, clean, orderly, well lit.
Tanya is absolutely awesome. I highly recommend this location. Definitely has a customer for life.
Very nice, clean facility. Tanya was professional, helpful and answered all our questions. Would certainly recommend to family and friends.
Clean an nice place to store you stuff at... Nice ppl there..
I went to public storage today about a problem I thought I had with this place, turns out it had been already taken care of, but what I like the most was the young lady that helped me. This person was so polite and helpful, very courteous and wanted to make sure I was taken care of, thank you Tanya. I truly appreciated your help and understanding. Blessings, Leana Jefferson
We have multiple units at this location and we are very happy with the service and cleanliness of the facility. We would highly recommend this location to anyone needing a storage unit.
Recently rented two spaces at this location. The Representatives provided outstanding customer service. Very efficient!
Great Service and Tanya was very helpful.
Tanya is amazing. She helped me with all of my needs, and went above and beyond! Will recommend to all my friends and family!!
This public storage was clean and staff was very professional. I really appreciate the service I received from Najah.
Excellent customer service. Layah was very friendly, patient and helpful in helping us find what we were looking for.
Been using this facility since right after it opened. Have never had any issues with the personnel or any issues with the unit itself. Was able to get a 10x10 for a cheaper price than any of the nearby storage facilities too. Great place.
Best customer service
I continue to be pleased with the friendly pleasant service I get from Erin and Gina!
Zalayah is a super nice lady! She’s very knowledgeable and honest, and not to forget, she’s extremely professional! THANK YOU for a wonderful service!
Recently moved to Richmond about 2 months ago and came to this public storage location just to store some extra things and Layah was super helpful. She made my renting experience so much easier. She was very polite and knowledgeable about her work. I will definitely recommend this location to anyone in the area.
Andrika and the staff at the Richmond Public Storage property are great. They were very helpful with our account setup and have been available to answer any question we have. Thank you Andrika and Public Storage!
Vv clean and spacious
I had a great experience at this location. Zalayah was so sweet and helpful. She had a great attitude which I’ve rarely seen in other locations. She showed me and my husband a couple of units and the facility was very clean and organized which is what really caught my attention! I had to rent at this facility.
Always spotless. Great employees in the front!
I stopped in for some supplies and Tanya was very helpful. Great customer service!
Great Service. Everything was neat when we arrived and Mary was able explained how it all worked to us.
I am very satisfied of the service of Mary
I just wanted to say how wonderful Mary is ,she goes out of her way to help out,she is blessing to your organisation. Thanks Mary
Mary had excellent customer service!!!
Mary is truly exceptional!!! She is very professional, knowledgeable and extremely helpful. She was constantly checking on me to see if I was okay and if I needed anything during my entire move-in. I put her through so much due to the fact I needed more space. She maintained patience with me throughout the hold process. Her problem solving skills are an Awesome!!! Wonderful experience!!
Mary and Andrika were very informative. Were very helpful and patient with changing the move in date. Facility is very clean and easy access too.
My experience here was stellar! I am disabled and Mary was incredibly helpful and accommodating. I am pleased with my decision to store my items here.
Clean, safe, safety protocol : very good. Mary, Branch manager: very helpful and always pending to support.
The facility was really clean... Andrika the customer representative was excellent and extremely helpful and friendly.
Customer service was excellent! The facility was clean...
The place is clean and superb, the customer service was excellent with staff approach in respect of Mary . I will not hesitate to patronize this storage in the future .
The facility was very clean, Mary, the staff that assisted me was extremely friendly and helpful.
Great storage facility, clean, very secure, and amazing customer service! Ms. Mary is wonderful and very helpful.
Had nice management, but changed over ,an not as polite, u remove ur belongs on the first an they want u to pay for a hole month, thats Deceptive trade, not right.
Ms. Mary has been such a great help. Ms.Mary got me the exact storage I needed. The property is very clean, and well maintained.
Always helpful, fast, and offer suggestions to get you into the right unit at the right place. Gigi and Gina are great to work with at this location. Update: 10/3/20. Renting another unit and same excellence experience and service. Mary came to the rescue in helping me get another big unit where I needed it.
This is my first time renting a storage and Ms. Mary was exceptionally professional putting through the process in a very easy way .thanks for keeping the place clean.
I never have any issues with this location. It's nice, new, and clean. In addition, I always look for Mary when I go. She is awesome and always takes care of anything I need help with. Many thanks!
Mary was real sweet! Looking forward to renting 🙂
I booked online and subsequently went to the location to make sure the size of the storage will be big enough for all my stuff. Mary was extremely courteous and professional. If you need storage, I highly recommend you check out PublicStorage and make sure to ask for Mary. She is wonderful!!!
This is my first time renting a storage space and Mary made everything super easy for us!
Amazing service from Andrika who helped with the whole process & was very patient with me from the start! Perfect spot for a storage! Price is okay but overall 10/10
Wonderful storage facility, and even better customer service! Mary is so kind and helpful. She ensured that all of my questions were answered and even took her time to let me practice putting the lock on my storage unit to ensure I wouldn't have any trouble. The unit itself is very clean, extremely reasonably priced, and the premises feels very secure. 5/5 would recommend to anyone!
They have very clean climate controlled units with easy access. I made my reservation online and was able to get a cheaper price. The staff is great. Mary was always so friendly and she will go above and beyond to make sure you’re satisfied. They even offer boxes to help you move your stuff in. Overall amazing, clean and convenient!
The storage is very clean, the A/C is good once you step in you feel cool.. I did my reservation online and i came down from Dallas Tx to complete it in-person and was met by Mary and she was very kind and professional, she walked me through the steps and l am very happy that I choose this public storage especially this location. There are trolleys that you can use to move your stuff up and even the storage has elevators that was great because it made it easy to move in my stuffs into the storage..
Ms. Mary is the most compassionate and most hospitalable person. Her customer service is beyond impeccable. She is a very very valuable assest to your company.
Excellent. The resource staff Mary, was very helpful in ensuring that moving my belongings into the storage was hitch-free. I will recommend this storage facility to all.
Mary was super helpful and she made the process of renting the storage unit a breeze. The facility was very clean and I walked away feeling confident that my furniture would still be in good shape once I need it out of the storage.
The best storage experience I’ve had so far. Mary at the front desk is always sweet and courteous. Will recommend 100%
I was attended to by Mary. She was courteous and professional, and demonstrated the power of persuasion to win a client.
I can not express enough how grateful I am to be in the right hands when it came to storing my stuff. From selecting the Right unit and saving the money at the same time, Mary guided me throughout. knowing my storage needs she showed me different units that can save money for me. She also guided me some moving day tips to save hourly rate on the movers. I am absolutely grateful for this place and Mary & Andrika.
Mary has such excellent customer service! Very attentive to the needs of the customer with excellent advisory when selecting the unit that best fits our need. 10/10 would recommend!
Mary is outstanding! She is such a pleasure to work with and has a very charismatic personality. She explained the entire process well and answered all my questions.
Excellent, Great customer service. Mary and Andrika
Great customer service from Mary, she was very helpful and knowledgeable and went above and beyond to ensure we got exactly the storage space we needed.
This is a great place for storage. It’s climate controlled, always clean, and reasonably priced. The employees are nice and helpful with friendly attitudes. A special shout out to the Manager Mary. Couldn’t be more pleased.
Amazing Storage Unit! Mary is so kind and is always available to help! The prices are reasonable and cheap compared to other places.
Mary is very knowledgeable of this facility . She is also kind and very respectful. She was very much appreciated.
Amazing service and great facility. Andrika and Mary were great. Very involved and gave great customer service.
Awesome Experience Andrika was kind and helpful
Quick and easy access beautiful Mary at front desk help me learn about storages on first time using them really helpful will use again
I must say, there's still some great people out there willing to go 100 % for the customers. Mary at this location is one of them. Many thanks for helping a brother out, thanks a lot.
Really good place , safe and what my mom and I needed
Mrs Mary .. was very helpful and showed me serval units which allowed me to make a solid discussion..she explained how the app works for public storage..she had excellent customer service.. I would recommend public storage to everyone because of Mrs Mary’s.. she’s awesome !!!!
I was assisted by Mary today and I must say she was very informative, knowledgeable and patient with me -- answering my many questions and concerns to meet my needs. I greatly appreciate her help, suggestions, and true honesty in getting me settled into a unit to meet my needs. Thank you Mary for all you help today (7/1/20)! Hope you were able to get your lunch finally after dealing with me!! LOL I strongly recommend this location if you need storage! Great price, well lit and clean facility! Blessings and stay safe everyone!
Mary was very helpful and professional! Will definitely recommend this location to friends and family!
I went to this storage while very tired but the ladies there were very nice, friendly and extremely helpful, Andrika and Mary are good examples of customer care, they will work with you until you get what you want, make you feel at home, I appreciate you all, Thanks
I needed storage at the last minute and was so happy to have found this Public Storage location. Mary was very helpful, the facility is clean and the rates are the best. I would absolutely recommend this facility!
Very good area and affordable for sure! Good communication from Ms.Mary she is cool and very helpful.
Mary was very helpful. Sign up process was very good, except the required $20 lock fee was not disclosed timely. Ask for Mary, she is outstanding.
I’ve been a customer here since 2018. It’s so efficient and easy to access your unit. Then I moved further away and unloaded my unit last week because I needed to sort through and use most of the items I had stored. Turns out I needed a smaller unit for a few things that are overflow with our small apartment. I shopped a few other public storage locations closer towards Houston to have a neighborhood location. I was so disappointed in what I found! I knew then that this Grand Parkway location had me spoiled!! I decided to drive further just to be back here!! The customer service is excellent!! There’s no gate to access the secure building!! What a pain at the other locations. You had to get out of your vehicle to put in your code to get into the parking lot of multiple buildings. They have 5 or 6 large carts to load your boxes from your vehicle! The other locations didn’t have any carts/dollys! There is one big building with one entrance and there are 3 elevators and you go straight to your floor (your code will only allow it to stop on your floor). Wheeling your cart of items to your unit is a breeze and emptying it is quick. I’m disabled and that would’ve been a nightmare at the other locations I visited. Mary took great care of me!! I was able to get more tape in their little store where they check you in or out. She was so sweet and helpful. She even found me a unit a couple doors from my daughter’s unit! I’m so happy to be “home” in a perfect small unit at this location!! I don’t even mind that it’s twice the drive because it’s worth it!!
Staff (Andrika and Mary?) were great-friendly, helpful and efficient! Easy process and super clean facilities. Very happy with our choice of this location all the way around!
Mary was very professional and knowledgeable on helping me get proper storage space I need...I will recommend this location to others in the future
Mary was very helpful and provided excellent service.
This location seems to cater to moving companies. Quite often, the only entrance to the facility is being dominated by a moving truck, blocking multiple parking spaces and using up the available carts reserved for every day renters. On site staff is oblivious to this activity. Beware of the initial move in prices because they will quickly increase.
Just rented a unit from them. The process was easy and seamless! I made reservation online, received a call from Gina the next morning and she continued the process when I arrived! It didn't take forever to process!
Both Gina & GiGi were very helpful, they are a light that would brighten anyone’s day.
This place has so much space, you'd think your were the Hubble Telescope. Great rates andclose by! Definitely telling my family and friends!
Easy access and clean. Not too hot not too cold.
Gina thanks so much for your help!!
Amira was very helpful and goes the extra mile to help her customers. Thank You Amira!
Best storage facility in the area. Great prices and very clean. Erin and Gina were especially helful.
Gina and Gigi make me feel so welcome every time I've visited the office (3 times now.) The facility is clean and well-lit, and I feel comfortable and safe there. Plus the prices are super competitive.
Gina was a great help to me in my time of need
Gina was extremely helpful in guiding me in the right direction in renting a unit in a different location. That helped my needs!
Great service. Easy rental process
Gina helped a bunch in finding us the perfect unit for our needs. Very satisfied !
Fantastic customer service!! GiGi is great! Super easy process and walked us through the sign up and agreement. Toured the unit before rental and the facility is very clean. Thank you!!
Very nice customer service
Gina was very helpful, provided great assistance, and made the entire process easy and enjoyable. Will definitely stay with Public Storage!
Great service. Appreciate all of the help.
Friendly,Careful SERVICE! Felt like a down home experience, will DEFINITELY SHARE MY EXPERIENCE WITH FAMILY AND FRIENDS!
Clean and easy to get to.
Management was very helpful and friendly, I recommend this storage, great service
I love public storage ONLY bc of Gina!!!!
Thank you for all your hard work
Great service at this location Erin and Gina helped me
GREAT SERVICE! ERIN WAS ESPECIALLY HELPFUL AND KNOWLEDGEABLE!
The best Storage facility I have ever visited in Texas. Erin is a wonderful person. I am given this facility double 5star ratings, One for the building and another 5star for Erin.
Excellent service! Erin did a great job helping me!
Gina was great! I wanted to sign up with this location after work but was running late. She told me she would wait on me to get there. What a great gesture. Facilities are clean as well. Great location!
Nice clean store
Great service nice staff
I have never had any problem with this facility. Staff is wonderful if any things arises they are helpful. Thank you
Had a great experience with Erin. I would recommend this facility to anyone in the market for storage
Clean. Courteous staff. They have everything you need to move.
Gina was Awesome! She was really nice and very knowledgeable! I told her about the items I had to store and she helped me pick the perfect size unit. She was very prompt and willing to answer any questions I had.
Very clean facility, staff is very friendly and helpful. I like the new lock system to avoid anyone cutting off your lock to try to get into your unit. I like that they have restrooms on the floors for your convenience. The process was very easy and quick and everything was explained to me thoroughly. I would recommend this property to everyone.
Came in to get some information about pricing and sizes, Trinity helped me out. She was very informative and friendly. She also showed me around facility and it was very clean!
Pretty good place to store my stuff.. I like the staff. Trinity helped us out even though it was getting pretty late.. She was very informative and helpful.
They take care of my stuff....
Exelent service the Ladys soo nice 🤩😉
Great experiance. Very helpfull I definitely will be back. Thanks
Great place. NIKKI is extremely helpful and very friendly. Staff is extremely helpful
Worked with trinity to find the best unit for me, answered all my questions. Very polite, great experience. Staff was very friendly and helpful. Very clean building and and would recommend to everyone.
My wife and I leased a storage unit at this location this morning. I have leased several storage units over the years and from my perspective, Public Storage has put a lot of thought into this location and others like it. The individual storage units are all enclosed in one multi-level building served by multiple elevators. It is clean, has what I consider robust security including numerous video cameras, is very well designed, very well illuminated and is environmentally controlled which is important to me considering Houston's hot and humid climate. I note Gina processed our registration. She was very helpful and friendly and is an excellent representative of the Public Storage "brand".
Excellent service! Erin is great! And the district manager is off the chain!
Great place for storage at reasonable price temperature controlled Units and Great price.
The storage room is clean and convenient. The price is the best around the area, too. The office staff is very nice as well as helpful
Trinity was awesome!! She helped us and was very informative and personable!! This location is very clean as well! Thank you!
A good place to store your stuff
This is a great storage facility. The employees are the main reason. I have worked for many months with Erin and Gina. They are personable, professional, and knowledgeable.
Gina was very knowledgeable & helpful to me in choosing the right size unit that I need for my belongings. Thanks again!
I worked with Trinity to find the perfect size storage unit. She was very nice and helpful, and the facility as a whole is very clean and well kept. I would recommend this storage facility for anyone in the area for their great prices, cleaniness, and wonderful customer service.
Gina assisted me with my storage needs . She was professional and friendly and went above and beyond to help me out on that day. Her kind words , thoughtfulness and words of wisdom helped me out . Thank you Gina. I would definitely recommend this place.
Great staff, Erin was very helpful explaining all the options based on my storage needs. Thank you very much.
Great customer sevicr
Very friendly staff! Always willing to go the extra mile and make sure our belongings are safe and secure!
Ladies up front were extremely nice and helpful. Online registration was very easy and facilities very clean.
Great staff at Public Storage, they helped us get the right size storage room at the best price in the area. Also, much appreciated the extra help in finding a room close to the elevators, as I am not able to walk very far without some difficulty. The building was very neat and clean. I would definitely recommend this location.
Great people nice and clean
This is one of the better Public storge stores. Friendly service clean restrooms what more could you ask for.
Love going to storage facilities? Neither do I... especially when I have to spend money. HOWEVER, Keke & Gigi, the two ladies on duty when my mom rented her unit were fabulous! I had to keep rescheduling our appointment because my mom’s appointments earlier that day kept getting pushed back... every time I called to make Public Storage aware we were running late Keke rescheduled me and was so sweet about it. They were very pleasant and accommodating to my mom who is suffering from cancer and relocated to Richmond to be closer to MD Anderson Cancer Center. Keke took us step by step they the process of installing locks, entering the facility etc. both ladies had the brightest smiles and wonderful sense of humor. BTW, the facility is really clean, plenty of parking. More orange dollies would be great , it seems some customers use 2 at a time. ZERO COMPLAINTS. 100% HAPPILY SATISFIED!
Awesome facility, great personnel who were extremely helpful! Highly recommend.
This is a really good place. Keke and Gina helped me box my boxes. Gave me the best way to pack my package. Very awesome
Was at this and I had forgotten my gate access. Yes that was frustrating, but Erin ( one of the service coordinators) was there to happily assist me. Beyond that she brought out her staff crew to come assist load my items into the car. I dearly appreciate their effort and kindness 👍🏿👍🏿👍🏿👍🏿To Erin, 👏🏾👏🏾👏🏾👏🏾👏🏾 To the facility team and my recommendations of this facility.
Gina and Olivia were very friendly and professional in presenting me with information regarding this facility. I am getting information for a friend out of town. We will be back to rent! I recommend this location.
Friendly staff, clean new spaces, considerate and convenient!
As a new customer, Olivia and Gina were very helpful in getting me setup and assigned to a unit. The facility is in great condition. I am looking forward to a good experience with PS.
Great customer service new office clean and freindly
Store Property number 29251
Vanessa was very helpful and friendly. She made the process very easy. The storage is in the right location and the prices are very reasonable.
Erin and Vanessa were awesome during the whole rental process and made me feel appreciated as a customer.
Super easy, online prices, great staff, easy in and out.
Great location and very clean. Great staff. Best price is online and RSVP your sites before going to the office. The office won't match online price. Again for best rates, be sure to rsvp your storage for cheaper rates.
excellent customer service and a very clean location...
Ryan and Erin were excellent! They both had a smile and were eager to assist in any way.
Great new storage facility. Best rates around this area and the staff was very kind and helpful. Vanessa and Ryan made it quick to sign up and answered all of our questions about the lease and facility. I strongly recommend this storage facility for anyone in the area!
Quick and easy to get a unit, but also very informative about the procedures and rates. Highly recommended!
Helpful staff and clean storage area
Great customer service. Courteous and knowledgeable. Vanessa and Erin made the process smooth and quick from start to finish.
Great experience! Vanessa was knowledgeable, kind and made us feel at ease. I will be referring family and friends to this location for their storage needs.
Quick service with a smile... definitely the best experience I’ve had with a storage facility.
The Customer Service in this Public Storage is awesome! Destiny and Vanessa were the ones who assisted me and they are so kind, friendly, and helpful. I had to transfer from one size to another and Destiny processed my transfer very quickly. If you are looking for a great place to rent a Storage space, this public Storage location has amazing customer service and low monthly rates! Reserving a space online will really save you money.
Clean and courteous, kept communication open during reservation process.
Love the new locatio5