Public Storage Self-Storage Units at 3309 Alma Drive, Plano, TX

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 47/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 47/mo $62Best Price Label2 unit left! -
5'x10'Online only price$ 69/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 69/mo $92Best Price Label -
5'x10'Online only price$ 73/moSmall 5'x10'- Upstairs/elevator
$ 73/mo $97Best Price Label -
5'x10'Online only price$ 96/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 96/mo $127Best Price Label -
10'x20'Online only price$ 101/moParking 10'x20'- Covered parking
$ 101/mo $134Best Price Label1 unit left! -
10'x7.5'Online only price$ 104/moMedium 10'x7.5'- Upstairs/elevator
$ 104/mo $138Best Price Label -
7.5'x10'Online only price$ 108/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 108/mo $144Best Price Label -
10'x10'Online only price$ 136/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 136/mo $182Best Price LabelHurry! -
10'x15'Online only price$ 180/moLarge 10'x15'- Outside unit
- Drive-up access
$ 180/mo $240Best Price LabelHurry! -
10'x20'Online only price$ 183/moLarge 10'x20'- Outside unit
- Drive-up access
$ 183/mo $244Best Price Label2 unit left! -
10'x15'Online only price$ 187/moLarge 10'x15'- Inside unit
- 1st Floor
$ 187/mo $250Best Price Label -
10'x20'Online only price$ 256/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 256/mo $341Best Price Label -
10'x25'Online only price$ 311/moSmall 10'x25'- Outside unit
- Drive-up access
$ 311/mo $414Best Price Label -
10'x30'Online only price$ 343/moLarge 10'x30'- Outside unit
- Drive-up access
$ 343/mo $458Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Plano
Resources from the Help Center
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See what fits in different storage unit sizes
Plano Storage Units Near Route 75
Plano Public Storage near Route 75 has outdoor storage, indoor storage, climate controlled storage, and covered parking to help you cut the clutter for good. One mile west from the Central Expressway and a quick trip north from President George Bush Turnpike, this is an ideal storage location for customers throughout southwest Collin County.
A 5x5 storage unit can store outdoor gear and recreational equipment for trips out to Jack Carter Outdoor Pool or High Point Park. For more space to store larger tools, small appliances, and sports gear like canoes, rafts, and camping supplies, upgrade to a handy 5x10 storage unit.
Our 5x15 storage units can hold medium sized furniture items, bicycles, and oversized boxes, so you can clear out a garage, living room, or several bedrooms quickly.
With the Heritage Farmstead Museum just down the road, you can revisit pioneer life and brush up on your Texas history. If farming is still a way of life for you in modern times, grab a 10x20 storage unit to store equipment offsite and be more productive at home.
Indoor climate controlled storage units at this location can help take the edge off the weather, while outdoor storage units allow a vehicle to pull right up to the unit for unpacking. This facility also offers rental parking spaces for vehicles, boats and RVs, so you can get your driveway back.
When you're ready to crush your storage goals in Plano, give us a call or use our eRental program to book a contactless move-in today.
At this Plano Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 478)
Sally is a badass person
Sally was exceptional. She went out of her way to help me find the perfect size unit. Moving is so frustrating and Sally made it so much easier!!!! I would definitely refer this location.
Sally was super sweet, super excited and knowledgeable. YOU NEED TO GIVE HER A BIG FAT BEFORE I STEAL HER!!!!!
Such an awesome experience! Sally was incredibly helpful to meet my storage needs.
Sally was so kind and helpful today. She helped me out with my account. I love this Public Storage location!!
Sally was a great person friendly and always smiling great consumer service sweet lady she made my process of everything perfect
Sally was amazing!
Very friendly staff and the place is very clean and safe! Alana was very helpful and friendly!
No customer service ! No one is ever at the front desk office and never answer the phone. I left many messages and never got a call back. It’s nice having a business without the effort to communicate with customers.
My experience with Ebony was amazing!
Amazing Service
Lisa was very helpful knowledgeable. She was jewel. I appreciated her professionalism and warmth. She is a valuable asset.
Lisa
Excellent service, Lisa provided great care and support
Lisa has been absolutely AMAZING w us! She has helped us for years!!! She has bent over backwards to help us get organized w our storage units!! She is always been so positive which has been really helpful through our three moves!! Words can’t express what her positivity has meant!! Give her a raise!!!
Lisa is the friendliest, nicest, most helpful person I have ever met in my entire life! I wouldn’t want to go to any other storage place. It was my first time getting a storage and I was completely lost and confused but Lisa helped me out so much!
Lisa was absolutely wonderful!!! She helped with the process and made everything smooth and wonderful! Very happy to be storing here I feel safe and feel my things are safe too.
Lisa was the most amazing and sweetest but very professional rep that I have met in Plano, she has this welcoming smile and open to help any way she can and I am most appreciative for her and will be sure to let others know to come and do business with her😀
Lisa made the process so easy and bent over backwards to get us into a convenient spot. Lisa is awesome!!!
The BEST IN PLANO!!!!!!!!!
Lisa has amazing service!
Lisa was great! She helped me with everything I needed and was super nice. I recommend her to anybody who needs help getting a storage unit.
Amazing hospitality and service from Lisa out of many public storages I’ve visited this has to be one of the best locations.
Great experience. One of the BEST Public Storage. I have deal with
Lisa was amazing!! So friendly just moved here and was so nice to get greeted by her and her husband. She offered us refreshments which was definitely a lifesaver. And bonus a cute sticker. Feel great having my stuff there with someone like her managing the storage office.
Lisa was very helpful.
Lisa, the property manager, is very helpful and friendly! She made my move process very easy and even had some moving truck recommendations. I appreciate her help!
Very good service and helpful
do you have access to electricity in the 10x20 climate controlled units?
Lisa is awesome! Great service and clean facility!
Lisa was great, very friendly!
Awesome person to deals with( Lisa)
Lisa was of great help!!! Good customer service care.Spent less than 10mins and i was completely done and she was helpful a lot with getting a unit.Thankyou Lisa! And she offered a gatorade as well..👍☺️
Lisa is best employee five stars for sure!
Lisa was very nice and helpful.
Lisa was so helpful in getting me a second storage unit. Her customer service is five stars! Public Storage is lucky to have her as an employee. Thanks Lisa for being so nice and assisting me!
Lisa is a pleasant person to talk to when you visit Public Storage and over the phone. She is always kind and helpful, we need more people like Lisa in this world today!
Today, I experienced the best customer service that I’ve ever had. Without a doubt, Lisa was extremely friendly, knowledgeable and very courteous. She went above and beyond what most people would do to help a customer find exactly what they needed in a storage unit. Thank you Public Storage and Lisa at the Alma Public Storage! Please continue to hire more employees just like her!
Great location.
Lisa is great! She really cares about her customers!
great customer service
Lisa was extremely knowledgeable and helpful. Great experience.
Lisa at Public Storage on Alma is dedicated to Customer Service!! I was so overwhelmed with no help and she came to the rescue and handled my account perfectly! I highly recommend her and the location in Plano!❤️👍🏻
Facility is very clean! Lisa is the best, friendliest manager I've met!!
The worst customer service I have ever seen was from the management here. Lisa had my car towed today and the sign clearly says for patron parking only. I guess that they don’t consider the 219 bucks I pay monthly at this location as a patron. I was basically told that it wasn’t their problem and that I had to take it up with the towing company. But yet they had to call it in to get it towed? God forbid they actually admit to doing something wrong.
Lisa made the entire process wonderful! She has a great work ethic and super pleasant personality and attitude.
Great location! Lisa is super friendly and kind. Very glad to have rented here!
Lisa at the Alma Dr., Public storage went above and beyond to help fix A problem that I had with another Public Storage and find me a new parking spot at a better price. Thank you Lisa you were so very helpful!
Lisa was an awesome help. Made everything quick and easy. Great place so far!
Lisa was amazing! Amazing customer service skills. Very professional and personable.
Lisa was fantastic! Very friendly and helpful regarding our storage locker.
Lisa was amazing and gave amazing customer service! In fact, she was so amazing that my wife and I are naming our next child Lisa regardless of the gender.
Lisa was very helpful and extremely friendly. She helped me get a storage with no difficulties and q great price.
Lisa and Melody made my experience easy and understandable. They explained my contract in detail. Thanks alot I will telling my friends about you guys
Lisa was fantastic. She was able to assist me even with our language barrier. I highly recommend this location. Thank you Lisa!
Lisa was a great help made my move a breeze. GREAT LADY!
Could not say enough good things about Lisa!! She made the rental process so easy, she was incredibly helpful, and we even shared a few laughs! You are missing out if you are not renting from her ☺️!
Lisa was extremely helpful and thorough once I was able to finally get in touch with the office. It’s been a few months and there has been a rate increase on the rent. When I first chose this facility, she mentioned that all I had to do was call and she could try to get the rent discounted when that happens. I tried to contact the store and literally NO ONE ever answers! I don’t have free time to stop in so that’s inconvenient. If you do get ahold of someone, it’s a person in a call center or something… not the local store so they still can’t help. Hopefully I can move my stuff out of here ASAP. Not to mention, compared to the other facilities around, this location is very old and dingy… it’s not taken care of. Stuffing falling out of HUGE holes in the ceiling. Old elevator that actually stopped functioning when the movers were moving my stuff in… etc. but I was in a hurry to pick a place and it was cheaper than the uhaul next door but I should’ve looked at other options.
Lisa was super duper helpful!
Lisa was amazing her care and concern for my family was beautiful we appreciate everything being easy accessible and smooth for us Thank you Lisa
Raised prices again. This time they doubled!! Not worth it. Also there are never any dollys to move stuff in and out....disappeared one day a year and a half ago and were never replaced.
Nobody was at the store. My wife rents at the store on maple shade but their prices are ridiculous. Came here and no help
Lisa is incredibly friendly, personable, and helpful. She makes it a point to do everything in her power to resolve any customer issues.
Lisa was very helpful! Super friendly and nice! Highly recommend!
She is an aAmazing woman, gets job done fast quick and easy and always has a huge smile on her face!! Lisa is a Great employee here and will look out for you💯 Everyone come here and get your Great Priced Storage!
Lisa was very helpful as the Alma location
Lisa was very friendly, helpful and fast. Great service.
I must say Lisa is AMAZING! I had to rent a second unit, I picked the wrong size and had to rent a third unit and Lisa was a pleasure to work with through it all. The level of customer service she provides is top notch.
Lisa is just the best. Have used this facility twice over 20 years for extended storage and Lisa is the terrific constant.
This location is very friendly and convenient. Lisa made sure my move went smoothly. Thank you
Lisa is the best better than the best. She deserves more than 5 Stars 🌟.
Thanks Lisa
LISA WAS THE MOST FRIENDLY AND HELPFUL!! Best place to store your things!!!!
Great service! Lisa is knowledgeable, explained everything well as a first time storage renter, and just a very kind lady. I’ve had a pleasant experience so far!
The property manager, Lisa, was very helpful, explained all the details of the rental, and answered all my questions. Very professional and customer-oriented. Highly recommend this location.
Great service, the place is clean and organized. The women at the front Nami was very helpful and answered all my questions, even though the location was busy she managed the situation well and took her time with everyone. 10/10 would recommend to everyone I know.
I was amaze with this storage location. I need storage in January so I decided to see what’s storage is like. I met Nami! She answer all my questions and walk me through everything I needed to know. I’ll be renting a storage space soon! She went a extra Mile for me . Thanks Nami & I will definitely be referring this locations to friends & family👌🏽👍🏽
Lisa was very thorough and kind! Very much enjoyed my experience, especially since this was my first time getting a storage unit :)
Lisa was extremely helpful and nice 😊
I went in to make a payment. Lisa is amazing. She is so helpful and patient!
Lisa S was extremely kind and courteous and professional. Never had a bad experience love love love her
Lisa is the most customer-friendly person! She helped me tremendously! Well done Public Storage!
Thank you Lisa for your amazing customer service
Lisa is an outstanding manager! I rented spaces at another location that only had a kiosk but she was listed as the person to contact. Lisa always returned my calls and made sure I was taken care of.
I have had my storage unit for six months. I came in about a month ago and the elevator was down and they had no cart to assist. I have a bad knee and carrying heavy objects is not an option. I called the front office and she said she couldn’t do anything about but to reach out to corporate, that I may have better luck than her resolving the issue. Well it’s been more than a month since then and there is still no cart available. This is a pretty big place and to not have a single cart available is beyond ridiculous.
Lisa was amazing, super polite and helpful
Lisa's customer service made the experience smooth and painless. Highly recommend!
Lisa gave us an amazing experience. Thanks to her I will recommend more business to this facility. Truly an awesome employee.
Had no issues, Lisa was a big help and got me squared away and on my way quickly without issue. Great customer service and very helpful.
Lisa has been the most professional person I have interacted with in a very long time. Great job Lisa!!!
Lisa was super helpful throughtout the process. Very happy with her service !
It was such a great experience. Liza was awesome. She was helping us with all the paperwork, fast, easy and before we know it we had what we needed. Very few places have such a great costumer service now this days but this is one of them. Thank you so much Liza for your help.
Lisa was so good and helpful and personable. She’s a shining star!
Lisa is super helpful! My rental location only has a kiosk now, which wasn’t that helpful and quite frustrating, and she was able access my property and make the changes to the account that a machine couldn’t do. I wish property had a “Lisa” on-site!
Lisa, the property manager, was wonderful! She worked with me to get the spot I needed and to accommodate my needs. Much appreciated
My name is Yvonne and I have been renting here over a year now. The service has been awesome and so have Lisa. She has made it a very pleasant experience. Thanks Lisa for your help.
Lisa has been so helpful as we have set up our account and any time we have needed help. She is incredibly friendly and a joy to work with. Thank you so much!!
Amazing service from Lisa. I couldn’t be happier!
Lisa was so helpful handling my situation. Such amazing customer service!!
Lisa was great.
Lisa was very accommodating and nice the entire time even though I asked too many questions. Ended un getting the unit here!
Lisa was so helpful, understanding, patient and kind. I was a bit frantic and stressed as several options fell thru but she walked me thru the entire process and helped me secure the unit size that worked best for my needs
Literally leaving public storage and I love love loved Lisa at your Alma location. She walked me through everything and explained to me the contract. Any questions I may have she answered. Love her too death. Mwwahhh 💞💖💕💝⚘⚘⚘
Came to this facility after going through the phone receptionist and was welcomed by lisa the property manager. Overall amazing customer service and awsome attention to detail. Lisa made me feel welcomed and safe with the storage of my personal items, highly recommend this place and would give it beyond 5 stars if I could.
Lisa, the manager, was absolutely outstanding with my storage move-in process! She is my go-to person for all my questions regarding suggestions and recommendations. Lisa made me feel like human being rather than a customer and I cannot thank her enough for that. I would highly recommend Lisa at Public Storage off Alma to anyone and everyone!
What a wonderful experience! Lisa does more than what is required of her job. She goes the extra mile for you and helps in every way she can. She is a true blessing today. I would recommend her before everyone else.
Lisa was amazing!!!
Lisa was fabulous and helpful!!!
Lisa was so awesome. Great customer service
Lisa was a great help. Will definitely recommend to anyone that needs storage services!
Lisa was super nice and very helpful getting my husband and myself moved into our unit. She remained professional and informative and even when the movers weren’t so nice. Facility is very clean and organized!
Lisa the manager is amazing. She's always helpful and kind. I'm her late child and she knows I'm paying but I'll be late lol. She is always friendly and willing to help.
Lisa is the best! Very friendly and helpful! She’s needs a raise.
Guys, I can't even explain how much of big help Lisa has been. Being a brand new mom with mom brian. I accidently brome my key off into my lock, and she still managed to help me get inside my unit so I could get my newborn babies things out. She was an absolute blessing today!
Lisa has always been amazing at helping me!! 10/10 love coming in and seeing her here!
I have decided to rent two units from this facility because of the knowledge, professionalism, excellent customer service I received from Ansari, a relief manager. Ansari went above and beyond to assist with my needs. It’s sporadic went to find such an individual who works not only for the company but shows genuine interest in the customer. I am truly a satisfied customer. Thank you so very much, Ansari.
Mr Ansari has given a very good customer. service. He was very helpful.
Ansari did a wonderful job of walking me through the contract process and was very expeditious in doing so.
It's was great because the people there are so friendly and so helpful
Ansari gave me great service. Fast and efficient.
Ansari was awesome. Super helpful glad to be doing business here
Linda was great getting the storage unit for us very pleasant personality and very helpful....a awesome person overall.....ask for her. ...
Great location! Helpful employees! I can always find a dolly. Elevators always work.
Very safe location.
UPDATE 4 months later and now moving property out. Ok so wow! I am seriously impressed! Linda called me the day after I vacated the space. She had checked to make sure everything was ok. I said a big thank you because I was just to busy with the moving to remember to call in and complete the process. They are on top of everything, security, service and integrity. Gosh what a great thing. You don't have to worry and just have things run smooth. Awesome. Thank you Linda! Friendly staff, good facilities. Must be high demand. I was barely able to get the size I needed. Changed to a larger storage with ease.
We were looking all over for a storage and found this one. It was a easy sign up thanks to Linda. She was very pleasant with great customer service. Thank you from Yvonne
Linda was wonderful working with and very helpful to get me the storage.
Linda, the Manager, is very knowledgeable of the facilities operations and check in process. She is very accommodating, conscientious, and an excellent representative for Public Storage. The facility was conveniently accessible and clean. I highly recommend this facility.
Rachel is very good, she knows what she is doing ,she always gave us good service .
This is the same public Storage that let people steel all my suff including my family pictures and my fathers funeral obituaries all the stuff that he had. I have nothing of his now Or family pictures. Everything in my family storage was valuable so mad that happen.
Caution: Re-send your annual proof of homeowners insurance renewal or THEY WILL charge extra insurance without asking questions! Good rates—for the first year till rates went up AND I neglected to send in proof of insurance renewal—, helpful staff, easy access—except awkward/non—existent parking. Occasional trouble with one door or another being either hard to open or broken—but there were multiple nearby doors, so we’d just use the next one, come push open the hard to open door, and have someone or something hold it while moving stuff in or out.
Decided to rent a storage unit last minute and my experience couldn't have been better. Linda advised me on all my options and did it all with a smile. I have a long weekend a head of me and I'm delighted it started with someone who genuinely wanted to help. Wish I could give them ten stars.
The staff was super helpful! They honestly restored my faith in humanity a bit. :)
Linda was very helpful getting set up for my storage. She clearly explained everything I needed to know and set great expectations.
A really nice place! Easy in and easy out. Friendly staff. Thank you Linda!!
Based on my personal experience, it is a decent storage facility. The problems I encountered were elevators being out of order and staff unable to insure when it would be. Unfortunately, you may have to wait days before moving anything in or out. In addition, I noticed the security pad on storage entrance door had been removed and not replaced for weeks. Their is usually a dolly in entrance to use, but on many occurrences, one was not available. Hindsight...being on second floor was a not a good decision.
Katie helped me get some of my fees waived I am so thankful as we all know the time we are in right now all the help counts she is always so helpful and patient with me and I think Katie is the best employee y'all have at public storage
Katie helped us out today. first time in texas and she gave us a were welcome. looking forward to our move to texas. facility is clean and looks secure and safe. I'm leaving my 7x16 enclosed trailer in a covered parking spot. tight squeeze backing up the trailer. make sure you get that reverse skill leveled up. would recommend and definitely come back.
Clean, well lit, and great service. Excellent employees.
Katy was great customer service and I would recommend all my friends to this public storage.
Kattie was an absolute pleasure to deal with. I was locked out of my own storage and she got me an excellent locksmith with an outstanding price. She was very patient and professional. Definitely recommend this place!
Rachel helped my husband and I and she was very courteous, knowledgeable, and helpful. She is a very pleasant lady to talk to. I'm so glad Public Storage has someone like her to receive people in the office. Thank you Rachel!....... Carol.
Great staff. Texas Gutters. We park all equipment here. Thanks
Came in to make my dad's payment and Katy was so friendly and quick
Beverly was very nice and helpful. Great customer service.
Kattie was so helpful today. Kind and helpful! Public Storage never lets you down.
Katie always goes above and beyond to make it possible she rocks!!!!
Katie was nice and it was a pleasure to see her back
Katie is awesome come see her at public storage.
Kattie is very helpful and funny! Got it done very quickly
Good location, decent access hours
Jessica went above and beyond to help me with my rental, couldn't have been more impressed with the level of professionalism and courtesy. Highly recommend this location
Great service with Nate!
Nate was excellent!!!! Great job!!!!!!
Jessica made my experience with Public Storage an amazing one. She was very knowledgeable and professional. Thanks!
The manager at this property was extremely helpful and understanding. Enjoyed doing business with her.
One of the best customer service experiences I’ve ever had! Jessica is amazing and has gone above and beyond every time I’ve interacted with her. She made the process simple and painless and she’s the biggest reason for the 5 star rating. The location is very convenient and the rent is reasonably priced with decent security and they were working on some upgrades upon our move-in. Would absolutely recommend them hands down for any storage needs!
Very clean great customer service.
Katie cheryl was grate
Jessica was a huge help! She was very thorough and made sure we understood everything. She was very patient with us as we tried the locking system and code to get in and out of gate.
Storage hunting is not my ideal pastime, yet I really needed one. I made a search for something close by. I called them all up and noticed that Public Storage #21817 is the best of all. The office manager is very nice & provided me great service, the price is right, and I got a storage unit 5x10 right away! I highly recommend this Public Storage to everybody. And what a beautiful weather to organize a storage unit! Thank you everyone!!!
Lisa was amazing. Very helpful when describing the fees, and well as making our experience enjoyable.
Cheryl was a gem to work with at the Public Storage on Alma in Plano. She was very knowledgeable, friendly and found me the perfect space for my needs. I am extremely happy with my experience!
I’m so glad that I chose this location! I’m new to the area so going off reviews can always be hit or miss. They were very courteous and knowledgeable. They helped me figure out what would work best for me and my needs. It was a pleasure doing business with the company.
Cheryl was super helpful and friendly! She answered all my questions, even ones I didn’t know to ask. Excellent customer service!
The people working in the office are always helpful!
Terrible service, I made a reservation, and 3 days before my moving I realized my reservation was cancelled, and I didn’t cancel, I called customer service and they said because they called to me and the phone was a wrong number, that is totally a lie cause, I received a confirmation email with my phone number in it, they didn’t sent me any mail to tell me about that cancelation, any call, so they just said apologies for the inconvenient and they try to rent me another space with a highers price 😡 😡
Prices r good, the keypad to enter n exit are in stupid spots so rain or scorching heat you gotta get outta your car to enter your code
Kim and Cheryl were very helpful and patient!
I have been storing my stuff here for two and a half years and the experience so far has been good. Lots of locks between my stuff and the outside world. Storage areas are clean and dry with temperature control. Today, I decided I needed to transfer to a bigger space and was stressed out about the cost and what moving my things would require. Kim was super helpful and friendly and made the transfer experience not only way easier than I ever could have imagined but she went through a lot of effort to make sure I got a really good price that couldn't be beat by anywhere else. She took the time to explain all the fine print to me which saved me a lot of time and money. Everything was taken care of right away with no hassle. I had my new space and all my stuff moved within an hour or so. Thank you Kim, you really made my day.
Very helpful and knowledgeable
They are very nice and helpful. I would recommend that location if you are looking for a storage.
Xame in to make mt payments as always and Kim and katy were there and helped me and always is a pleaseure to talk tonthese ladies
Excellent customer service.
Kim made things easy and fast. It was super cold outside and she took me through everything and explained it very good. I felt better knowing my things were in good hands.
She have a good Customer seriver a a d she explained it really good she is really people
We came to Public Storage actually dreading it....well we were greeted by Kim and she took us back to look at a space for our trailer. She smiled and talked the whole tome even though it was rainy and extremely cold but she helped us so much! I am a new trailer driver and she was out in the rain helping direct me! I couldn’t fit and she took her time to help us look for other trailer parking near us! Couldn’t ask for a better REP! Thank you Kim you rock! The Colemans
Kattie ,is always so sweet an helpful I just enjoy her swrvice
MISTI WAS GREAT
Misty did a wonderful job she’s a great asset to public storage company
Misti showed me the property it looks nice thank you for your help
Es una persona que atiende muy bien y además muy agradable
Loved Kim and she made my day! 😊😊
Katie was super helpful and informative!! Price was great.
Katie is great! If you need storage and are thinking about a place for storage I highly recommend this facility. GREAT EXPERIENCE!
Kattie helped me get the right size unit for my stuff. She was so nice.
Katie and Kim are the best. The units are safe and they are really kind.
I am moving out today but i want to let yall know how much katie has helped me and how nice she has always been if i ever need atorage again i will be back kim was also a sweet lady
Katy is grrrreat and Kim is awesome!!!!!!!!
Kattie and Kim provided excellent customer service. They went above and beyond to help me get an issue resolved when I lost my keys to my unit. I'd reccomend Public Storage to anyone.
Great experience, and very nice employee Katie was super helpful
Good and fast srevice
It's alright
Canassa was very helpful with my storage rental.
Canasaa was SO friendly & helpful!! She is very knowledgeable of the property. I really appreciate her!
Came in here to rent a climate controlled unit and was helped by Kim and the service was very good. She explained everything clearly to and made sure I got everything I needed. She also was very timely and had me out of there very quick. The place seems to be well kept up and i like that it had a gate around it.
Katie was exceptional. She knew what she was doing and was very knowledgable and helpful. And the grounds were in great condition super clean and well maintained! The price was amazing too
Best, best customer service by Katie! She was very honest, patient, and went far beyond my expectations. She took a lot of time with me, to ensure I had the right location and size. Will definitely recommend her location and Public Storage to others.
One of the two carts has apparently been missing a handle for a while now and management does not feel the need to replace it. Also the one buildings elevator button does not work on the bottom floor.
Came in today inquiring about a 10 x 20 space and Katy walked me through all the rental steps and made it easy as can be to understand and not to mention the place smelled great and the property was clean katy you rock thanks see you soon
Great place. Cheap and Quick.
Clean Place... Kattie Was Nice And Help Me. Good Vibes. Thanks Public Storage 🤘 And Kattie 😁
Very convenient and super easy process to get started! $60 a month for a 10x15 can’t beat that!
Very great and wonderful staff, God bless them
Great place to do business. Love the staff
Kattie and canassa were the best
Nice clean facility
I'm so overjoyed with the customer service. This my second year renting here. I've tried other storage places and they were very rude. When I found this location, I immediately alerted my fellow teachers at school and told them to check this location out!
Canassa was very helpful. Got me a unit quick and easy for my move!
Canassa, you are awesome girl. I’m very happy the way you help me. Great customer service. Keep it up!!! Sadi
Nice and easy to setup and use. Access is safe and quick.
Katie was AMAZING!!!! So helpful and gracious
Fast and responsive service. Clean units
Good experience
Awesome clean units and great helpful staff
Flawless! Kattie is wonderful. Explained everything. Made us feel welcome!!
Expensive
very safe and good
i have three reason don't like here. 1, When you first time move in, the manager sit in front of you asking you to write a review before she signed you a space, that pressure made you had to give a good review. 2, They increase your rate after about half year for sure, and increase over 30%. 3, I asked to move out at May 4th of the month, they just charged me $160 for the whole month and told me no refund for the rest of the month, It's like i paid 30 days for only 4 days use. I don't think it's technique problem because they were able to prorated rent when you moved in, now they told you they can't when you move out? All in all, do not be fooled by those 5 stars, because most are forced to give those high rate when the manager sits in front of them.
These people NEVER pick up the phone.
Friendly staff. Very helpful. My mother who needs assistance, seemed satisfoed with the extra help provided by the staff.
Canassa thank you. If anyone is looking for a storage unit. Come see Casassa.
Canassa was amazing! Quick sign up! Great rates!
Great customer service!
Very nice people. Made renting a unit very easy.
Kattie's the greatest!
Muy bien muy amable kattie
Friendly people. On line payments available. Clean facility. Climate controlled
Canessa is the most helpful person I met today
I appreciate the customer service here. More importantly, I appreciate how clean the grounds are kept. And how attentive and prompt the manager, Katie is with my account. She is always up front and polite no matter what. And is extremely professional. I couldnt be more serious when I say, "I wouldn't go any place else for your storage needs!" Public Storage is the place to do business. Especially this particular location.
Great service! Thanks Katie and Robert!
Kattie was great and very helpful
I rent at a different public storage in Wisconsin. Came in to pay bill and Kattie made the whole ordeal painless and efficient.
Katy helped me fix my email problem and it was such a big help thank you Not going to erase this comment but I am here to make payment as usual with me kattie and ahe ia just lovely and so nice
Katy was every helpful.
Robert was friendly when he showed me the unit and helped me get setup. I'll probably be renting here for quite some time.
Safe and clean
Exelent service I needed a space and got the best customer service possible although it was close to closing time Molly was able to help me. Quick and easy
Great an safe place to store ur thing an know that they will be there when u come back Manger is awesome will help u any way she can
Excellent service from Kattie
Great service from Cassie and Kattie... helpful, friendly, and professional... Thanks!
I really appreciate them. Katie really went above and beyond to help me.
Fast and courteous service!
Katy was outstanding and my experience was great! She was professional and efficient!! 5 stars to her!!!
Kattie is awesome!!
Kattie Was excellent. Very knowledgeable about her job and so very helpful. Great employee you guys have.
Nate was great and got me and my wife what we needed. Very courteous and knowledgeable.
Had a wonderful experience with Ms. Katy she was able to get the exact unit I needed and helped me get everything taken care of, she is a great and amazing worker! It was really busy for her today and I would recommend this public Storage to anyone thanks for your help today! Keep up the good work!
Close to home
She was so helpful and nice
Kattie w . Very good service.
Kattie was awesome!! She provided fast and friendly services. Cassie was also very nice! Place is organized and well kept. I recommended them highly!!
Friendly and helpful.
I had a great experience! It was a very easy process and everyone here is so helpful, especially Katie, thank you so much for all of your help!
Kattie W. Is very helpful and very efficient at her job.
Kattie was super nice and very helpful! Quick efficient service with humor!
Public Storage has Best Service and Rates!!
I had the pleasure of leasing with Kattie W. She is truly a 5 STAR Employee. She guide me through all I needed and went over every detail for my understanding. Thank you Kattie...just wanted the public to know...Kattie is #1.
I came in to pay a bill and Kenesha was very professional and amazing! She answered all the questions I had and was very detailed on how the bill cycle works. She is a great employee! Great representative for the company.
I had moved back to Dallas after finishing my Bachelor's Degree and needed a place to store my things while I looked for a job. Found these guys for a decent price and good location. Every now and then I'd check the unit to pick some stuff up or store something else. However, one day I check the storage and I notice some things missing. Told the management about it and they countered with maybe my co-signer took the items. I told him that was impossible because I had both keys at all times. NO cameras to see who did it or anything like that.
Do you have any special rite now?
Shannon T, site manager for this location, is awesome. She was friendly and knowledgeable and in 100+ degree heat, made sure my fiance and I were comfortable with our unit's location and with the facility as whole. We appreciate her professionalism and kindness!
Ed was extremely helpful and knew exactly what he was doing. Best public storage experience ive EVER had hands down. This guy needs a raise! Thanks Ed
Excelente...
Shannon was very nice and helpful
Shannon T was very helpful, and made renting a storage unit fast and easy!
Kenesha was AWESOME!! She stayed over to make sure I was accommodated. She is truly an asset to Public Storage. AAA+++
Management is unbelievable!! I received a call from them threatening to put our items on auction. I have always paid on time. For the month of May 2018, I paid them on June, 2nd. They claim I was late, and had also been late back in Mar. However, I had been told late fees would incur after the 4th of each month. They claimed they had been trying to get hold of me for months!!! I never received any messages from them not on my phone and not by mail. Now in July, I went to pay, and was told rent had gone up from $120.00 to $140.00. Again, no pre notification of change in rates. So now they have changed our locks to the unit and threatened to aution our belongings. May I mention, staff at the office are great, always kind and helpful. Management is rude, unkind and unprofessional to say the least!!
Shannon was Great!!!
Shannon was great! Very quick and easy to get a unit for a decent deal.
They rip you off with a bunch of extra fees that they don't advertise. Also they charge you $20 for a lock when you sign up.
Experience with public storage was a rip-off. Rented a storage unit from this place wanted to transfer to smaller unit. Already paid $185.00. Public storage wanted to charge me $26.00 dollars more for a storage unit that wad suppose to be $86.00 dollars.
Kenesha was really helpful and stayed after hours to complete my reservation! Thank you!
The Kenisha, the agent on duty was absolutely AWESOME! It was very close to closing time, and she showed nothing but Grace, professionalism, and kindness. I didn't feel rushed or put off by her. It is because of her, that I would utilize Public Storage again, and refer others.
Those girls are AMAZING!!!!!!
Great customer service, very professional, and quick. Thanks Shan!
Shan made my experience fun and painless! This location has the best prices around and made me glad to bring my business here! Thanks Shan!
Shan & Kenesha are Great!!! Keep up the Good Job Ladies!!!
Checked in for a new unit today. Shannon T was very helpful and efficient. She was very easy to work with. All was completed in a short time.
Shannon was very helpful in helping me choose the size of storage I needed!
Kenisha,and Shan the great service, recommend for storage . very helpful.
The manager is the best. This place is clean with great service. Friendly and help staff. I would never go any where else.
Shannon was very helpful and her customer service is top notch!
Shannon was great getting me set up with my unit! Very efficient, quick, and easy! Wonderful service!!!!
I recently moved to Plano, Tx from Long Beach, Ca. I decided to store my furniture in Public Storage for a few months until I find a apartment. The Property Manager Shannon was very helpful with answering all questions and ensuring my move from California to Texas went as smoothly as possible. Thank you so much Shannon for providing the highest level of excellent customer service. AMAZING JOB SHANNON!!!
Shannon and Kenisha were awesome
Great personality!
Very thorough and very knowledge and very friendly. You need more stars
Great.
Great customer service
Great customer service amd pricing
She was great and very friendly and knowledgeable, would recommended
ShanT. was very helpful and friendly. She was able to show us different units and make thechekout process easy!
Great service
Shan was wonderful!!! Her customer service truly amazing. Public Storage is truly blessed to have her!!!🌟🌟🌟🌟🌟
Shan was amazing she made my day! Very outgoing! Process was very fast and easy to get the storage I wanted! I can’t thank her enough! Her personality was amazing! Thank you again Shan!
Good service stayed late. Very helpful.
Came in today for a few questions on a renting a space for a car and I was very surprise on how professionally I was greeted and taken care of by the property manager Shannon. she did a wonderful job of explaing the insurance of the property and that was car was very secure among this property so I nice referred this property to a few of my friends for them to set there collection cars here as well. thank you again for all the great work you provide us with.
I always use Public Storage....the best prices around
No idea why anyone would give this place 5* after a tour. I'd expect to pay half as much for what we saw around and inside the facility. It's falling apart, is filthy, elevators have certificates showing last inspection date in 2016, and our unit had rat poison in it. The guys in the office were nice, but I wouldn't call them professional; lazy is a better fit. If it's close to you, you are not worried about your belongings, and you can get a good deal... This place is probably fine. I simply don't trust it and got what little we had to leave in there out as soon as possible. I have no experience with the outdoor unit; only the indoor. We swapped to CubeSmart for a closer, new, clean facility with better lighting, security, and we're paying the same price there for a first floor unit near the entrance instead of paying the amount we paid Public Storage for a second floor unit all the way in the back. The staff at our new place are also polite and look like they actually are employed.
The service was great. I would recommend this place to my friends and family. Awesome customer service and always a positive atmosphere and willing to help. Will definitely use and visit this location again.
I came in to check the pricing for a storage unit and was greeted with the biggest smile and joyful voice from a young lady shan, she helped me figure out the size I would need to put my items in and made me feel very comfortable about choosing this public storage unit. thank you for such great service.
Shannon was great, quick to cover everything and super knowledgeable!! Thank you for great service!!
This was a pleasant experience. Ryan was swell
I would recommend this facility 10 out of 10 times you can't go wrong with them.
Jose is so awesome!!!! He is the sweetest person ever and had the best attitude
Awesome service!
Ante was amazing!
Mr. Nate was very professional and has a great attitude.
Nate was great at renting us a unit.
Friendly, Mate is great customer service
Nate was awesome! So ezpz! Definitely would recommend!
Great service from Mark.
Nate was very helpful
Great service. Mark and Nate were great.
Mark was great! Renting a small space and he helped answer all of our questions.
Mark was great and informative! Quick and efficient!
Mark made my check in experience smooth and he was both informative and professional.
Getting everything set was a breeze. Mark is by far one of the nicest employees I have dealt with. He pays attention to the details. I highly recommend using public storage.
Excellent knows his job very knowledgeable has a good sense of humor
Mark was awesome just checked in. I'll give another review in 3months.
Mark was great. Very helpful, courteous. Clean storage units. Good prices.
I came to get a storage for three months. Mark was very patient with me and help explain everything to me. I recommend anyone to come down and see mark for storage
The guys here were awesome!! Nate helped me with my storage!!
Such great customer service, there's no better place to keep everything!!
Nate always has been great. This is my second time I've rented here. Great Customer service. Thank you!
Nate and Mark are great. Good service, in and out quickly.
Excellent and clean storage unit. Very safe and secure. Will be back.
Just got set up with storage at the Plano location on Alma. Mark was very helpful and even knew the history of the company. His customer service is impeccable😃...reminds me of my motto as a Small Business Owner!!!
I love it, Nate was very helpful in getting me and my children exactly what we needed!!
This is the best place to store your extra stuff. We rented a 10x10 for over a year. Quiet location, hardly any other renters ever around when we stopped by so loading and unloading was simple. The office will even let you borrow a dolly! Super secure too, gate code and building door codes. Highly recommended this location! if we outgrow our house we will be back!
Nate and mark were awesome ... totally took care of everything I needed ...and told me where the nearest whataburger is
Mark is great! Excellent customer service and super friendly! I feel confident renting from him!
Mark was great very helpful I highly recomend!! Thanks a lot!!
I was robbed. I have had a unit there for 3 years. Once I down graded to a lower cost unit earlier this year I found they changed the key codes on the buildings and gave me an additional free lock. They forced me to get the expensive lock 3 years ago and said a disc lock wasn't sufficient. After they suspected the break ins they gave me a free disc lock? Wth? The insurance is worthless and price goes up every few months. $100 deductible. I put things in storage to keep them from being stolen . When I was paying $86 a month my property was fine. So I am out of over $500 worth of property I am told it can take months to process a claim after I locate receipts for items. I have wasted hundreds of dollars for nothing.
Cheap rent. Manager is nice.
Mark was great and very helpful....Thanks for the up-sale....5×10 was a better fit for me...
Nate was Awesome! !! This place is the Best!!! They made the very stressful day so stress free!!! Thank yall!!!
Nate and mark took great care of us!!!!!
Mr Nate was very helpful and also Mr mark. Thank you
Great service, a pleasure to do business with.
Awesome service! Fast and easy!
Got my unit without a problem, everything explained clearly and concise.
Great location and facility! Rhonda and Dana are very pleasant and professional to work with. Very efficient check-in process.
Ryan was awesome! Totally helped get me ready for my move in and helped me determined what i needed
Really nice people!
Very helpful & courteous
Nate was awesome great customer service and save me some $$$ And Kelly was great as well!!!!
I went in a few days ago to pay my storage for a different place out of state. Nate was awesome. He found my account and gave me the information I needed to pay online in the future.
Columbus made getting a storage unit quick and easy! He was confidently able to answer any and all questions I had. Would definitely recommend to everyone looking to store their stuff
Kelly gave me excellent service
Kelly gave me great customer service
Nate was awesome!! Kyle the wingman was fabulous! Very helpful and explained everything thoroughly.
Nate
Great experience. Would recommend them to you if you need a place to store your stuff.
Good job, very helpful
Had my storage unit broken into and everything stolen. Several other units were broken into and even a RV was taken. It turned out that there was not even a single security camera on site. The perpetrators must have turned up in big truck and casually emptied all the units. Public Storage were not responsible for my losses but gave me a refund for two months rent for the unit. You would be mad to store anything of value here.
Nate killed it
These people are the worst of the worst, I called them not once but 3 times telling them that the stuff that was stored in a unit was mine not the people that rented the unit.... that there was proof in the unit! So I could not even pay on the storage.... It is getting auctioned today! You see people review when they first move into a storage and r usually happy with it,,,, but be one day late! they start harrassing phone calls and the late fees are sky high. This is also the company that norma was locked in the yard all night and no one ever saw her nor did the security company listed on the gate answer. Beware of these thieves. they want to sell your stuff not rent you storage. Storage Wars became a huge new revenue for them. I called over and over. I am going to video tape the vultures today that show up to profit on my pain.
Location was very convenient, and rates were very reasonable. Nate was very helpful showing us how to use any locks or answer any questions we had and was very friendly. :)
Nate was very nice and helpful.
Very easy storage. Great customer service!
Total jerks. I made a reservation and they gave it to somebody else. Said they tried to call me which is a total lie. The day i made the reservation i spoke with the agent and all was good. Take my boat up here and ready to park it then the idiots tell me it's not available anymore. Most unprofessional place ever.
Nate was friendly and helpful. Good place
Nate - great and efficient service :)
Nate...thanks fr everything. The process was seamless and favorable. To thisnpoint you guys ha e met my needs.
Great service, the place is clean and organize...Nate has great skills...
Nate Armistad is wonderful, very helpful and knowledgable. Kelly March was horrible, rude and not helpful or friendly at all. I am glad you brought Nate back. Other wise my rating a one star rating.
Kelly is really nice, very considerate. A great experience
Kelly was very kind and professional. She went over everything in detail. Great customer service.
New employees are VERY RUDE and not helpful. The regional manager is also not helpful. The property is poorly maintained!
Tim and Kelly provide great customer service
The help is wonderful by the rates are to high. Thanks
Great service and very secure faculty! Thanks to Sarah and crew!
Great service - special thanks to Kelly and Sara for fast and courteous service!
Kelly was friendly and funny and explained everything nicely.
Kelly was a great help today. Got in and out!! I have used public storage before and I would recommend it to anyone that is looking for a great, safe place to store there belongings.
Amazing customer service from Kelly, put up with my 1 million questions about paperwork and never batted an eyelash. So happy to have found a place close to my house with amazing customer service.
Very friendly staff, Sarah was helpful and knowledgeable.
The woman, Kelly, is very graceful with her work and is very knowledgeable of the property. I would highly recommend this location.
I've had a storage unit at this location for over a year. Today I needed assistance with my unit and Devin and Sara answered all my many questions and was super nice and friendly! I appreciate good customer service!
Chiante was very helpful and informative.
Sara was great! Very friendly, helpful and she knew her business. I would recommend this place just because of Sara....... Sorry I gave this crappy place to good of a review. This place SUCKS a bunch of con artist. They must pay them by there mistakes. Sara even admitting that I was in regarding next months payment and still charged me $34.....STAY AWAY.......
Aileen is awesome! Great place and good people.
Kelly was incredible! On 6/16/15 approx. 5:00pm, I stopped by when I noticed this particular Public Storage on my way home. I'd been searching for a storage unit that would accommodate some LR furniture, as well as some other items. Kelly was able to tell me exactly the size I needed and guided me to a unit that would be easily accessible to a handicapped person. She provided answers for every question I threw at her in regards to pricing, to have climate control or not, and availability. She guided me to a facility that was much closer to my home, which was very much appreciated. The service at this Public Storage was outstanding. Kelly was very kind, and went above and beyond what I had expected in customer service! I will definitely recommend this to anyone in need of additional storage.
Great service. Reminder phone call about the appointment was nice when everything was so chaotic. Kelly and Sara were awesome and friendly.
It started off bad last November when they were unable to sign me up because their internet connection was down, but we got it going. Next thing i know I am getting a rate increase, ok I will deal with it because I didn't want to move. Now I stop by today and find half my stuff ruined due to water leaking in through the roof. Now I guess I will be forced to move.
Bill was great! Thanks :-)
Bill was awesome!
I love this place! Employees are nice and help out a lot when I had an issue with my lock. Before, I was using u-haul and they were just completely rude. Nate, the manager, very enthusiastic, and very helpful when it came to my unit.
I've had to deal with buying a storage unit before and this location has helped me the best! Sabrina and Nate were so helpful and friendly. They were able to answer all my questions. Highly recommend Parker and Alma.
Great service!
Great information from Nate!
Hello, your associates are very helpful, kindness and hard work, I was so glad to have an experience with your company and so appreciate of your associates. Have a great day
I rented a space from Sebrina (and another young lady whose name I forgot) and then changed my mind and wanted a different space the next day. John was able to transfer my account to the new space in just a few minutes. Great service all the way around. Very please so far.
Quick and easy service with these guys.
Sabrina helped me out at this location. Very professional and super nice. She covered the contract in detail and I was very pleased with her service.
Nate is wonderful! He helped me out of a jam a little over a year ago and we've been customers since! I highly recommend this location!
nate did a wonderful job he was very understanding
Welcoming , friendly and quick service. Nate and Dennis did a good job. Also got a discount on the earlier mentioned price.
Izzy was GREAT! I came in to change to a bigger size she was wonderful in helping and accompanying me making the right choice!
Mate was awesome, he really help me today, I love y'all prices, I am very well pleased, thank you!
Exceptional! !! Nate was very nice when I dealt with him over the phone and then Izzy was so wonderful &very pleasant to work with as well. Thank you both for the exceptional service! If I could give you you ten stars I definitely would!!!! :)
Wonderful 3 year stay at this location. Always clean and well kept property. Managers were helpful and communication was very easy. Would definitely recommend for your storage needs.
Very good
First time dealing with public storage and Nate was extremely helpful. Showed me a few size units and helped figure out which one was the best. Thanks!
Nate is very helpful and definitely recommend thos location to friends.
Easy in and easy out. 2nd time here. Next time I need storage, I will return.
They took care of me. Nate took care of me.
Nate is awesome!!! Love his customer service!
Awesome service
Great customer service and good deal.
Bill was awesome, I would highly recommend this place!
Great employees!
Nate was the best and very helpful!!!
Great service! Fast and friendly. I will recommend them
This is my first time renting a Public Storage and we got a great deal too! The Manager, Nate, at this location was very friendly and helpful. He answered all our questions. I highly recommend him.
Nate is very helpful and got my issues resolved, have been renting here since 2006 and am satisfied with the service!
Bill was so helpful. Thank you!
I been a customer for 7 years it's been my pleasure having my business here. The service it's been phenomenal . Nate it's a great asset to your company, he knows when and how to take care of people. Thanks Nate. ...
I have been a client of the Pubic Storage facility since June of 2013 and recently decided to downsize to a smaller unit since I didn't need the large unit that I was in. I spoke with Nate and Alex regarding a downsize of my unit and they were extremely helpful in my making a selection of the exact size of smaller unit that I needed. The two of them make an excellent team at Public Storage and I would give them a 5 star due to their teamwork and customer service. I will be sure and tell my friends of my storage experience and recommend PS to anyone that is looking for a place to store items. However I will also tell them to always ask for the Dynamic Duo.
Alex was very professional, and made the process was very smooth.
Nate and Alex are awesome!!!!! The property is clean and in fantastic shape.
I initially made reservations on line and then called about coming in to complete the paperwork. Alex was very friendly over the phone as well as in person. Once on site she showed me around and took the time to familiarize with the complex and my options. After learning more about my needs, she made some recommendations that would allow me to save money, which I appreciated. We went through the paperwork quickly yet thoroughly, and then I was on my way. The facility is clean, well lighted and secure. Alex was both professional and friendly. I would recommend this facility.
My initial call to PS was very informative and helpful. The associate helping me was thorough and kind in helping me determine the size best suited my needs. She graciouly explained every detail pertinent to renting my space. After she gave me the direct number to the manager, my experience got even better. I made an appointment several days in advance with Alex and was a few minutes early when I arrived on the appointed day. She was very friendly and quickly took care of what was in front of her so that she could devote 100% of her time to this new customer. We hopped in the cart and were off to see my new space. I got the full tour complete with all the instructions and information to make my future experience the best it can be. She answered all my questions, hustled me through the paperwork at my favorite speed and set me up for automatic payments like I was hoping for. I cannot say enough wonderful things about this woman. Super experience! Thanks Public Storage for having such great customer centered associates on your team!
My experience with PS has been a great one. I just opened a storage yesterday and Nate the Manager on Duty is very friendly and helpful. He provides the upmost professionalism and best customer service everyone deserves. I would like to refer PS at this Plano location to anyone in need of storage space. Great Job Nate and crew so far!
My experience with PS has been a great one. I have had a storage for 7 months and Nate the Manager on Duty is very friendly and helpful. He provides the upmost professionalism and best customer service everyone deserves. My property within storage is safe and I haven't had any problems. I would refer PS to everyone I know and that is why they are my chosen storage facility time and time again. I love this location. Great Job Nate and crew!