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Address

7210 Highway 6
Missouri City, TX 77459

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

281-969-4145

281-969-4145

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

281-969-4145

281-969-4145

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 34/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 34/mo $45
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 48/mo
    Online only price
    Small 5'x10'
    • Upstairs/elevator
    $ 48/mo $64
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • New

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  • Save Impression

    5'x10'
    Online only price
    $ 55/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 55/mo $73
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 68/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 68/mo $90
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 87/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 87/mo $116
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 118/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 118/mo $157
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 129/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 129/mo $171
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    20'x10'
    Online only price
    $ 174/mo
    Online only price
    Large 20'x10'
    • Outside unit
    • Drive-up access
    $ 174/mo $232
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 200/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 200/mo $267
    Online only price
    2 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Missouri City Self Storage on State Highway 6

Public Storage in Missouri City, located on Highway 6 just south of where Lake Olympia Parkway becomes Oilfield Road, offers customers plenty of cheap self storage units.
This location features indoor and outdoor storage units, as well as rental parking spaces for short-term or long-term storage of vehicles, boats and RVs.
There are also climate-controlled storage units at this gated facility, which is open 7 days a week.
Residents in Quail Valley who spend days out on the links will find a 5x5 unit is a perfect place to store multiple sets of golf clubs throughout the year, while businesses near the Missouri City Shopping Center can open up the workplace by storing extra office equipment, supplies and furniture in a 10x10 unit.
Families throughout northeast Fort Bend County or southwest Harris County can use a 10x30 unit to store everything in one place during a move or remodel, proving no load is too large or too small for this location to handle.
With its easy access off of Highway 6 and just a few miles off of Interstate 69, this Public Storage is an ideal storage solution serving Missouri City and the southwest Houston community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 295)

September 22, 2023
Google Public Storage Mamie Hicks
I have had a storage unit at this location for years and never been late paying my fee. I've been trying to get in touch with someone at this location for 2 weeks. Left numerous messages but to date, no return phone calls. I called the 866 number on website and went thru the prompts and left messages to no avail. Finally today I get to chat with someone online and learn that there is no property manager on duty at this location. I think it is ridiculous that you force people who are not comfortable with chatting online to only be able to get a resolution this way. I tried to see if I could get the person I was chatting with to see if they could have someone call me. I was informed that my problem did not warrant to be escalated to the next person. This is the worse customer service from a business that takes $133 every month from my account, that I have ever encountered. Public Storage, your customers deserve better than this. Not everyone is technology savvy. Public Storage, I give you an "F" in service. If I could give you no stars, that's what I would have given.
August 30, 2023
Google Public Storage Everret Johnson
Do NOT get a storage here if you need assistance for any reason. I have called and emailed for over a week now. I am teacher and need my things for my classroom and still cannot get into my storage. I lost the original lock and they placed one of their own on the storage (even though they said they can't do that). My storage is not behind I have only had it a couple of weeks.The number for contacting a property manager goes to voicemail and they have not responded. I had to talk to someone on a computer screen the other day and even she could not get ahold of anyone. This is ridiculous. I will be moving my stuff as soon as I can access my property. Upon leaving without my items that I needed tried the virtual live help, no one answered. Also clean that office because it smells like piss.Gas is HIGH to make blank trips because they cannot handle a simple task. I need to be compensated for my gas, time and my classroom being empty because a property manager fails to do their job.
August 10, 2023
Google Public Storage Coco Pockets
The worst experience no one is able to help get access to unit yet they have zero problems with collecting payments.
February 15, 2023
Google Public Storage No Name
Today is 2/15/2023, I never write reviews but I want to warn anybody who is thinking about selecting this location. The elevator has been broken for 4 consecutive days…If you are on the 2nd floor your items will NOT be Accessible at your convenience.. the office staff has been fazed out.. you can no longer speak to anyone associated with public storage..this is unacceptable 🤬
February 7, 2023
Google Public Storage Kieu Le
Eric gave great customer service.
January 27, 2023
Google Public Storage Vicki Campbell
Eric gave us exceptional customer service. It’s refreshing to have a smiling face and knowledgeable about the business and its services. Highly recommended!!!
January 19, 2023
Google Public Storage RosAnne Richards
Good location
December 28, 2022
Google Public Storage Leon Jackson
Eric was great with his customer service here.
December 14, 2022
Google Public Storage Manny Pinarreta
Excellent location and service! Richard and Eric were fast and reliable. Highly recommend storing with them!
November 24, 2022
Google Public Storage gabrielle ware
Eric was so helpful in providing storage for me here.
November 8, 2022
Google Public Storage Ronald Daye
Eric was easy to work with. Beyond excellent customer service. I will recommend family and friends here..
November 2, 2022
Google Public Storage Franchelle Johnson
November 1, 2022
Google Public Storage Just AGirl
I had the pleasure of working of Eric . He is very courteous, knowledgeable and so helpful. He is an asset to the company .
October 14, 2022
Google Public Storage Gwendolyn Copedge
Eric gave very excellent Customer Service Above and Beyond to meet my current needs.
October 8, 2022
Google Public Storage Carmen Munoz
Great customer service.
October 5, 2022
Google Public Storage Julia Mitchell
Eric was most helpful. As stressful as I was, Eric made my move in stress free!! Thank you Eric!!
September 28, 2022
Google Public Storage Zaki Sheikh
I have very good experience to deal with Mr Eric , very professional and helpful.
September 24, 2022
Google Public Storage Deborah Parks
Mr.Richard was very nice. Gave me great help.
September 9, 2022
Google Public Storage Sylvia
Customer service is great!! The only issue is, house quickly the rates change. Very clean property
August 11, 2022
Google Public Storage Kevin Sims
Eric provided excellent customer service for me today. This is why I keep coming back!! Keep up the great work!!
August 5, 2022
Google Public Storage Ruby R
I’m so glad I found this storage location. They are very nice and it super clean.
August 2, 2022
Google Public Storage calvin bell
Great customer service
August 2, 2022
Google Public Storage Marvalette Lott
Excellent custom service!
July 29, 2022
Google Public Storage Meg Carroll
To update my experience - local management (Eric) was very helpful and addressed my concerns. The update from 2 stars to 5 stars is soley due to Eric at this location. Hopefully a 35% increase is not a typical practice at Public Storage. Expect your rates to increase often. 1st increase was 4 months after start of contract. This last one was 35% increase. Storage facility is clean. this last visit to unit was the 1st time AC seemed to be doing anything.
July 26, 2022
Google Public Storage Bernadette Stinson
Had a very warm and welcoming to the store. Manager was amazing and very knowledgeable.
July 22, 2022
Google Public Storage ScreechCreep
Great customer service
July 22, 2022
Google Public Storage Jaylin Seaton
Very good customer service.
July 5, 2022
Google Public Storage Susan Phillips
Great price and customer service was excellent!
June 7, 2022
Google Public Storage Jeromie Banks
Excellent customer service
June 5, 2022
Google Public Storage PEXAS LLC
Great location
May 30, 2022
Google Public Storage bertha nava
Great customer service
May 27, 2022
Google Public Storage David McMahon
Richard was a great help today! Caught walking the property and keeping an eye on everything! Appreciate the work and effort!
May 19, 2022
Google Public Storage Alita Davis
Good customer service and very professional.
May 4, 2022
Google Public Storage Glendon Bertrand
This was my first time renting storage space. It was close to closing time and Richard took his time to answer all my questions and was able to make me fully understand the process. Thank you again Richard.
April 30, 2022
Google Public Storage Rafael Herrera
Excellent customer service here.
March 29, 2022
Google Public Storage Shonita Badillo
Great customer service. Could not ask for better.
March 20, 2022
Google Public Storage Khloe Aranda
Great customer service from Eric and Richard
March 20, 2022
Google Public Storage Michelle Lowder
March 19, 2022
Google Public Storage Travis L McIntire
Great location off hwy 6, tucked behind several businesses. Climate controlled with code needed to get inside the gate and then again to enter the building. Once inside individual locks for each bay. 2 flatbed trolleys available at entrance for use to move to/from storage bay/vehicle. Very clean facility.
March 4, 2022
Google Public Storage Jade Ji
Great location!
February 26, 2022
Google Public Storage Sabrina James
Customer service was excellent!
February 26, 2022
Google Public Storage johnny james
Very helpful courteous and nice
February 26, 2022
Google Public Storage Ron D.
ERIC was great. Super polite and knowledgeable. Customer service was on point.
February 25, 2022
Google Public Storage Jasmine DeJohn
The manager, Charnail was great. She was knowledgeable, friendly, and respectful. The latter two go a long way with me because lately folks in the customer service industry are so rude. Charnail was able to get us set up with the perfect sized storage we needed very quickly. Awesome job, Charnail.
February 1, 2022
Google Public Storage sylvia richardson
Thank You Eric!! You made my day! Absolutely great Customer Service!!. Eric was very attentive and aware of my needs! Very nice location, storage unit was very clean and flatbeds we're neatly in place as you enter the building. Would recommend this location to others! God bless you Eric!!
January 27, 2022
Google Public Storage C'Kala Evans
Great location !!
January 23, 2022
Google Public Storage Elmo Gomez
The team here is so amazing. They are an immaculate team. They help ease my work when I come here. I highly recommend angel and esther.
January 2, 2022
Google Public Storage Luciano Riccio
Esther is the best!! Great customer service!!
January 1, 2022
Google Public Storage Niche Jennings
Esther was super helpful. Thank you
December 30, 2021
Google Public Storage David Pyle
Great storage location.
December 29, 2021
Google Public Storage Ikenna Lewis
Jamie is very detailed and friendly.
December 22, 2021
Google Public Storage Margaret Petteway
Great service from Eric.
December 14, 2021
Google Public Storage Life of Jordan
Have had my possessions at this location for a couple of years and they have gone above and beyond whenever they can. Eric is a great manager and is always very professional
December 14, 2021
Google Public Storage Bruce Ware
Great location!
December 6, 2021
Google Public Storage Andre Mozell
Esther was very informative about the facility. She was very helpful in assisting me in my storage needs. I will definitely refer this location. This was a very pleasant experience!
November 22, 2021
Google Public Storage Pexas Company
Esther did a great job!
November 8, 2021
Google Public Storage Charley
I came in to ask a few questions about boxes and storage options. I was helped by Esther, she went above and beyond explaining the various options and plans that were available. Huge help! Thank you again :)
November 4, 2021
Google Public Storage Melvin Mack
I really appreciate the customer service the staff gives when presenting my storage needs, great customer service.
November 1, 2021
Google Public Storage Tenille Hunter
Ms. Esther was super helpful, prompt and kind! I had a little confusion with my account but she helped me get it squared away quickly.
October 21, 2021
Google Public Storage Wendy Wilson Thomas
Thank you Eric for all your help.
October 21, 2021
Google Public Storage Randy Thomas
Eric was the best. Very friendly.
October 18, 2021
Google Public Storage Robert Schaffler
Thanks!
October 6, 2021
Google Public Storage Thomas Timmy
October 6, 2021
Google Public Storage Brittney
Nice location. Service was great. Nice and friendly oriented.
September 18, 2021
Google Public Storage Armethia Carr
September 9, 2021
Google Public Storage John Coleman
Finally fixed
September 2, 2021
Google Public Storage Good Guy Pressure Washing
Today I got my storage with Public Storage with Terry. Her service was amazing she helped me find the storage for my trailer, and walked me thru the entire process. Definitely appreciate her time and patience. She was a pleasure to work with.
August 20, 2021
Google Public Storage Deidre Blankenship
Wonderful service and Terri is always so helpful. :)
August 20, 2021
Google Public Storage Richard Berard
Eric (manager) did a great job in taking time to ensure that I fully understood the storage renting process since this was my first time. He also did an excellent job assisting me in estimating the size of storage space to satisfied my needs. His interpersonal skills exceeded my expectations!!!
August 18, 2021
Google Public Storage Ricardo Murillo
Good location. Great service
August 17, 2021
Google Public Storage Dominic Christophe
Great customer service!
August 13, 2021
Google Public Storage Charles Lenoir
July 21, 2021
Google Public Storage Whitney Hughes
Eric was very helpful and very informed of everything when it came to the storage
July 13, 2021
Google Public Storage DeiKaye Hall
July 7, 2021
Google Public Storage Terri Strambler
July 1, 2021
Google Public Storage Sherman Harrell
Eric and Richard gave excellent customer service.
June 29, 2021
Google Public Storage LoxNStylzLife
He was very kind patient and polite. Thanks a lot made the process easy 😉
June 23, 2021
Google Public Storage Al
The staff was indeed helpful, facilitating and supportive. Easy to get set up.
May 31, 2021
Google Public Storage Delores McCarty
VERY KNOWLEDGEABLE, FRIENDLY, AND WELL INFORMED. A PLEASURE DOING BUSINESS WITH.
May 30, 2021
Google Public Storage MiMi Till
Eric was very nice and helpful. He was attentive to all my needs. He was extremely patient and answered all my questions. Ask for Eric, you won't be disappointed.
May 27, 2021
Google Public Storage Brenda Lemmie
Richard very helpful in explaining rental process and was able to show me the rental unit to ensure it was adequate space to fit our needs. Took time to answer all my questions. Very clean and convenient location
May 23, 2021
Google Public Storage Emre Tichelaar
Eric was very helpful and renting a unit was very fast, in and out in 20minutes!
May 18, 2021
Google Public Storage Donna Behnke
May 11, 2021
Google Public Storage Ja'Nae Chatman
Awesome customer service with Mr. Eric. He was very knowledgeable and helpful.
April 27, 2021
Google Public Storage Katherine Lowery
My husband and I had a wonderful experience with Terry Holliday! We were desperately seeking a storage facility to meet out needs and unfortunately with so many people moving to Texas - there is hardly anything available. I contacted Terry early in the morning and the same day she got back with me with a unit. We were unable to process securing the unit online, so she stayed overtime to help us in person. She made sure we got the unit, walked us out to the unit to make sure we had the correct lock and made sure our gate code worked. Terry certainly went above and beyond in assisting us. She is the best!
April 26, 2021
Google Public Storage Kathleen Williams
April 26, 2021
Google Public Storage Lisa Daniels
Today I had to add an additional unit for personal use and Terry Holliday was extremely helpful in taking care of my needs with excellent customer service. Pallavi did an excellent job! Samantha was very professional and eager to help with what I need it.
March 12, 2021
Google Public Storage awoyemi olalekan
The location is peaceful...Accommodating, friendly etc I recommend d PUBLIC STORAGE to the public
March 11, 2021
Google Public Storage Felicia Omoh
Good management, excellent service.
March 10, 2021
Google Public Storage laquita phillips
Eric is very helpful, polite, and provides great customer service
March 9, 2021
Google Public Storage peter king
This location is the best I've been ..work atmosphere is clean and great ...the staff ..awesome and very efficient and are very very friendly. love being here.
March 3, 2021
Google Public Storage Alice Moka
Good location
March 2, 2021
Google Public Storage Tunde Akingbemisilu
Good location and experience Manager on duty
February 28, 2021
Google Public Storage Shijimol Ware
Great location for storage
February 4, 2021
Google Public Storage Clyntia Shelvin
Eric gave me EXCELLENT SERVICE!...fast friendly and very informative!...I do recommend this location!
February 3, 2021
Google Public Storage Wayne Taylor
Once Jamie passed this place has gone downhill rapidly. Customer service is horrendous and sub employees have no clue what their doing or prior policies.
January 30, 2021
Google Public Storage Alesia Jordan
This is a great location! Eric was very helpful.
January 14, 2021
Google Public Storage Angie B
Received excellent customer service from Eric he was very knowledgeable and had me in and out.....Thanks for all your help
January 4, 2021
Google Public Storage Sabrina Huerta
Was looking to rent unit, Megan had answers for all my questions. Will be coming back to rent when I move!🤩👍
September 30, 2020
Google Public Storage Chris Bullard
I was given great service today by Richard. He was very kind and professional. He helped me find a better storage unit that fit my current needs, and was able to also help me get the best rate! Thank you, Richard!
September 3, 2020
Google Public Storage Rhett Aucoin
Richard was very helpful and knowledgeable of accounts and payment options
August 6, 2020
Google Public Storage Anthony Davis
July 22, 2020
Google Public Storage Renee Munoz
Highly recommend this location 😊 this was me and my loves first time setting up a storage for our first move. We were given a full explanation about everything and even a showing of our unit before we paid. Thank you so much for helping us out! 💕💕
July 12, 2020
Google Public Storage Corder Boy
Awesome costumer service.. Thanks Ms. Bernadette
July 6, 2020
Google Public Storage Melinda Garcia
Ms. Bernadette was extremely helpful and kind! She made the renting process easy. She is the best!
July 3, 2020
Google Public Storage James Polson
Bernadette was amazing and so helpful.
June 24, 2020
Google Public Storage Tihah Paige
This process started off very rocky and it was partially my fault, I ended up leaving one Public Storage to find this one and Ms. Bernadette made it her business to get us taken care of. She was very professional and friendly and was able to make our trip with the biggest U-haul right after going wrong initially, I was nervous and worried about what we were going to do but it all worked out. I would strongly recommend this Public Storage!
June 10, 2020
Google Public Storage Jay Simpson
[EDIT]: The district manager, Kevin, called me early this morning, profusely apologizing for the confusion. When he called he had already not only researched my issue, but already had devised a solution. I shared with him (& now with all you readers) that I appreciated his timely contact, resolution plan & (most importantly) he didn’t make me fight to get what’s right. Thank you so much! ————————————————————- I went online 2 weeks ago and reserved a unit with PUBLIC STORAGE and immediately received a reservation confirmation. The day before my move-in, I received another email welcoming me to the property the next day. When I arrived with my movers, I was told that my reservation had been canceled and I would need to reserve a new unit at DOUBLE the original price. I was offered the option of leaving or signing a lease at the new elevated price, although no one in the office could explain why/how my reservation had been canceled. As I cried in the rental office (with email confirmation in hand) thinking of COVID, my job, my family, my safetyu- everything that led me to this move in the first place- I am so saddened that PUBLIC STORAGE decided not to honor their commitments and ultimately took advantage of someone who had no option but to trust them.
May 30, 2020
Google Public Storage Charlotte Sakallah
So far so good, just moved in today.
May 27, 2020
Google Public Storage Michael Valentino
Little concern for the customer.
April 1, 2020
Google Public Storage Kiana Williams
Samantha was very professional and friendly... she gave me a tour and was very helpful and answered all my questions. I would definitely recommend her and this storage unit.
February 8, 2020
Google Public Storage Lillie
January 30, 2020
Google Public Storage David Garcia
Awsome service
January 5, 2020
Google Public Storage Rubia zed
Jamie was very helpful, and great customer service!
December 14, 2019
Google Public Storage Lucy Galaviz
It was a very quick check in process and Jamie was very helpful from beginning to end. I would highly recommend this place for any storage needs.
December 14, 2019
Google Public Storage gretchen pyle
Always dirty and something is usually broke (gate or door).
December 13, 2019
Google Public Storage Dexter Gloston
Jamie
November 30, 2019
Google Public Storage Shelby Flores
I came in today looking for a storage space and I wasn’t sure what size I needed. Samantha and Jamie showed me to the perfect space for a reasonable price. Moving for us has been so stressful but they made sure i have plenty of space for my belongings and they have CRUSH proof boxes. Very professional lady’s great job! I can’t wait to start moving my stuff in January!
November 26, 2019
Google Public Storage RUEL WILEY
Staff were knowledgeable, professional, and easily assisted with our storage needs. Facility was clean, well lighted, secure, and, in general, just well maintained. Would recommend.
November 22, 2019
Google Public Storage Doug Kennedy
Just finished checking in and getting all set up with a new storage unit. Jamie and Samantha were very professional and very helpful. The process was easy and quick and everything was explained and presented very well.
November 20, 2019
Google Public Storage T Banks
Just made my payment here and was asked to leave a review of my experience. I like storing here Jamie and Kristina keep the place super clean and they are both so friendly every time I come!
November 19, 2019
Google Public Storage Rick Day
Kristina is always very helpful every time we come by and need any thing.
November 11, 2019
Google Public Storage VIJAY PATEL
good location and service
November 7, 2019
Google Public Storage JIm Harred
Typical of me, I waited until the last minute to rent a storage locker. Found one I thought would work at competitor to PS which I reserved in advance. When I arrived at the competitor the door was locked well before their posted hours. So in a bind, I went to a PS nearby and a very helpful young lady directed me to this location because they had what I was looking for. Jamie and Daphne were great. It was almost five on a Sunday (closing time) and both went through the process without rush or complaint. Thanks ladies.
November 3, 2019
Google Public Storage John Ramirez
Daphanie. Great job..
November 3, 2019
Google Public Storage Trez henderson
The service was amazing! Jamie was very professional and very knowledgeable.
October 15, 2019
Google Public Storage george sopoev
October 13, 2019
Google Public Storage Ashley Mitchell
Jamie is very nice. She charged my phone while I reserved my storage. I love how the storage is climate controlled and easy to navigate through. This is my second time using this public storage location.
September 15, 2019
Google Public Storage Kyle Sturdivant
Very easy process and absolutely the nicest person I’ve ever met at a storage facility hand down. Thank you, Jamie for your help today!
August 31, 2019
Google Public Storage Paula Ward
August 23, 2019
Google Public Storage Lorena Bradley
August 22, 2019
Google Public Storage Corey Davis
Aniya has good customer service and was very helpful
July 12, 2019
Google Public Storage Micah Hall
Jamie was very friendly and helpful. Made sure I got just the storage I was looking for.
June 26, 2019
Google Public Storage JJ “Jj_gaygay” Matranga
I went in hopes of renting a 5x10. When we arrived I did a measurement and it was 5X9 also it had Rat droppings in every unit we looked at.
June 24, 2019
Google Public Storage Tracee Cary
Great customer service!!!!! Jamie very was helpful and kind. Jamie rocks!!!!!!!!
June 21, 2019
Google Public Storage Stephen Paizis
Great place and rates
June 14, 2019
Google Public Storage Ri Ro
Jamie was very helpful. I overslept and missed my appointment time. She was accomodating and let me push it back. She answered all my questions. Great customer service!!!
June 2, 2019
Google Public Storage DARRYL MOORE
Jamie was so great, she has A 1 professional skills, thank you so much, great attitudes, im happy.
June 2, 2019
Google Public Storage Tasha' Lymon
Marcus and Jamie were absolutely amazing and property is great! They even stayed late for us to check in. They have such positive attitudes and welcomed us with big smiles. They Rock!!!
May 27, 2019
Google Public Storage Tamia Garrett
Marcus was a great agent. Immediately after entering my request online, he made contact with me to address my options. We are in and purchased supplies —- what awesome service-Thank you Marcus!!!
May 9, 2019
Google Public Storage VeeMarie100
Jamie was great! Very informative.
May 4, 2019
Google Public Storage Marlon Calloway
Very good location ! Very nice and clean . Great staffing . Tian was very respectful
April 29, 2019
Google Public Storage Edna Kathini
Good and friendly staff. Convenient place for me.
April 25, 2019
Google Public Storage 5hdw kn6
Good experience so far. Convenient location for me. As a first time customer, Ms. Jamie and Kristina took care of me to meet my cost and availability needs. Recommend. Thank u.
April 24, 2019
Google Public Storage BIG D
Jamie is a amazing the place is well-run clean and very
April 8, 2019
Google Public Storage Mischika Russaw
Jamie was very polite and helpful
April 4, 2019
Google Public Storage Ale C
Jamie was super sweet and helpful. I was going to look at a few more places to compare, but she sold me on her knowledge and excellent customer service! Definitely recommend!
March 31, 2019
Google Public Storage Jonathan Black
Great service and easy to work with.
March 13, 2019
Google Public Storage Lamark Blackellar
Chamekia was great
March 2, 2019
Google Public Storage K Bradshaw
Jamie was great to work with & patient in going over all the choices.
February 23, 2019
Google Public Storage Nicki McLauchlin
Jamie was excellent! She made rental easy and was super pleasant! I highly recommend this storage facility.
January 23, 2019
Google Public Storage Horseman Francois
Chamekia showed great customer service. Shes awesome!
January 20, 2019
Google Public Storage Courtenay O'Reilly
Jamie was very kind & professional! This is my first time here & I will recommend this place to everyone I know! 10 Stars is what I really wanted to rate my experience!
January 15, 2019
Google Public Storage Woo Chung
Very clean facilities & the staff are awesome, always there to help. I would highly recommend Ps to anyone needing to store their things safely.
December 21, 2018
Google Public Storage Juan Diosdado
December 12, 2018
Google Public Storage Michael Perkins
Great staff
December 6, 2018
Google Public Storage Julianne Gutierrez
Mrs. Jamie was great and helped us get the best rates. It is also nice and clean would recommend.
November 4, 2018
Google Public Storage Michael R.
After 3 months the rent went up 20%. Since the beginning, the electronic doors for the climate control building have not worked and are often times left open affecting the humidity levels in the building. 6months later the doors are still broken. The air conditioning doesn't work, was told it hasn't worked for a week. The security cameras don't work, the exterior lighting doesn't work it's very dark outside, and the gate remains open at times. I have emailed the district manager and I'm waiting for a response. Don't rent here without asking if these items have been fixed. Doors have been like this for at least 3 months and they still increase your rent .
November 4, 2018
Google Public Storage Rufus Godley
Jamie was very nice person and good help
October 16, 2018
Google Public Storage Michael R
The doors have been open and broken for several months. We are paying for climate control storage.
October 9, 2018
Google Public Storage Rick James
Chamekia showed excellent customer service! My wife & I came in not knowing what to do with our belongings in such short notice! She made us feel very comfortable with leaving our things with PS! If you are looking to storage, please go visit Chamekia. You'll be glad u did
September 27, 2018
Google Public Storage Patrick Smith
Very nice and clean facility. Jamie was oh such a sweetheart . I Definitely recommend.
September 21, 2018
Google Public Storage Nikki Collins
Jamie was WONDERFUL. Efficient and pleasant.
September 15, 2018
Google Public Storage Frank McKinney
Nice place and the young lady at the front desk, Kathryn was very helpful.
September 14, 2018
Google Public Storage Mikki
Kathryn at the Public Storage on Hwy. 6 displayed excellent customer service!! Very personable and professional! I’d recommend this location and Kathryn to everyone!
September 13, 2018
Google Public Storage Kevin Jones
Kathryn was friendly and very knowledgeable. She really went out of her way to give the best customer service.
September 7, 2018
Google Public Storage Laura Bogard
Kathryn did a great job getting me signed up and ready to store my belongings!
September 5, 2018
Google Public Storage Felicia Roberts
Chamekia is a very sweet lady , that assist me with my unit I love coming to public storage people always friendly here but I’ve never had experience is nice is Miss Chamekia. And I really appreciate thank you very much
September 1, 2018
Google Public Storage Nicholas R
Great service
September 1, 2018
Google Public Storage Essa Charles
Kathryn did an absolute marvelous job answering all questions and attending to my needs. She exhibited exceptional warmth and customer service with a genuine desire to assist me in every possible way. Was amazed to find out she’s in training. If this experience is any indication, Public Storage has a winner on their hands and her name is Kathryn. Great job!!!
August 30, 2018
Google Public Storage Jim Randle
Kathryn provided great customer service.
August 30, 2018
Google Public Storage Jared Bowie
Great staff, facilities, and location.
August 25, 2018
Google Public Storage Tim B
Jamie was incredibly nice and helpful, gave me every bit of information I could need!
August 11, 2018
Google Public Storage Frank Vidal, D.M.D.
Jamie was very kind, diligent, and nice. The whole process, including checking out the unit, took less than 20 minutes. 100% satisfied.
July 26, 2018
Google Public Storage Dem Quezz
I checked out of my unit but didn't have enough time to clean it out (just needed a sweep and had a few empty boxes) so I went back early next morning, before business hours, to clean it out so they wouldn't have a reason to try and charge me for anything. I wasn't even there for an hour, maybe 30 minutes and later on they called me and said they would charge me for a whole month... FOR SPENDING 30 MINUTES TO CLEAN THE UNIT! The property manager said its automated so it was nothing she could do. The only reason i went back is because i called the 800 number and was told as long as i was gone before business hours i would be okay. Well i guess not because i got a call that day and was told i had to pay over a hundred dollars for 30 minutes. I tried calling 2 different district managers and left messages but nut no one got back to me. Now its on my credit report. Smh, i understand they run a business but this is just pure greed. On another note, a lady named latanya was realy nice and tried to help the best she could.
July 21, 2018
Google Public Storage Stephanie Williams
Very nice storage facility, and Jamie was extremely nice and helpful.
July 14, 2018
Google Public Storage Monique Davis
Jamie was very nice and helpful today. Best experience ever.
July 9, 2018
Google Public Storage John Reed
Jamie was friendly and helpful
June 27, 2018
Google Public Storage crc9901
June 10, 2018
Google Public Storage Sky C
Pleasant Experience Maggie was new but she was quite helpful and informative.
June 9, 2018
Google Public Storage James Herrington
They were incredibly helpful and professional. Excellent service!
May 27, 2018
Google Public Storage Linda Sanchez
Janie has great customer service she is very friendly
May 20, 2018
Google Public Storage Oscar Vargas
Great place! Jamie was great! Very knowledgeable and helpful! Highly recommend!
May 19, 2018
Google Public Storage Robin Mahal
Jamie has been very helpful with helping with all auestions.
April 28, 2018
Google Public Storage Krishunda Goodman
Jamie and Demi were very helpful in transferring my account from one location to the next. They were pleasant and well informed about the product.
April 25, 2018
Google Public Storage Justin Monroe
Great place, and Great customer service! Latonia helped me with all my needs.
April 20, 2018
Google Public Storage Lisa Robinson
Excellent customer service. Swift response to all my questions. Great job!!
March 11, 2018
Google Public Storage Deek Men
March 1, 2018
Google Public Storage heartsofmen homeless
The initial touring of the property was a great experience because the property was very clean and easily accessible with a vehicle as well as a 26 foot moving truck. When it came time to rent another unit, LaTonia was very helpful and her attitude was warm and inviting, making me glad that we chose the Rocky Creek Center Public Storage as our choice when we could have went anywhere else.
March 1, 2018
Google Public Storage Kim Williams
Excellent customer service LaTonia was extremely helpful
March 1, 2018
Google Public Storage Demetrius A
Latonia was an amazing help moving in to my new storage
January 31, 2018
Google Public Storage derrick brown
I walked in needing a storage unit. LaTonia greeted me with a smile and was extremely friendly and helpful.
January 28, 2018
Google Public Storage Jen Hickman
I can’t say enough about the customer service I received from LaTonia! She was so professional, prompt and very helpful. After renting my unit and filling out my paperwork, I returned several days later to move in. LaTonia greeted me by name and made sure that everything was going smoothly and asked if I needed anything. I was so impressed! Very clean facilities and excellent pricing. Highly recommend!
December 9, 2017
Google Public Storage Darlene Rodriguez
Thank u soooo much Jaime!! Great customer service!
November 24, 2017
Google Public Storage Junella Robinson
Awesome Clean Storage Facility! Super Brianna!
November 19, 2017
Google Public Storage K. Harris
Awesome ladies and exceptional customer service!!!
October 22, 2017
Google Public Storage Patrina Saulter
Awesome experience. Quick and easy.
October 16, 2017
Google Public Storage Sean Jennings
Jamie was great! I highly recommend!
October 15, 2017
Google Public Storage Joseph Bonno
Maia is extremely friendly and helpful. She got us set up in no time. Great customer service.
October 7, 2017
Google Public Storage Laquandaneshia Stacker
Great customer service, a seasoned manager who can answer just about any question you have, great prices and great customers
September 8, 2017
Google Public Storage Michele Vacca
This is a great facility! Jaime is great to work with. We have two units here.
August 20, 2017
Google Public Storage Mark Nabb
Found a human tooth in the parking lot once. Ppl are only in the office about half the time.
August 14, 2017
Google Public Storage Carmen Serrano
Great service. Thank you Alvin .
August 9, 2017
Google Public Storage Ynalvi Marquez
Jaime was awesome!
July 17, 2017
Google Public Storage Karen Campbell
GREAT SERVICE thanks Donald
July 8, 2017
Google Public Storage Viet Mai
Wonderful. Nancy was able to break down everything for us. Which helped us understand the concept better
July 8, 2017
Google Public Storage Teresa Morcho
The Manager Jamie gave me a quote which I was fine with, scheduled move in but couldn't complete because I left my ID at home. I came back two days later and spoke with a younger rep who told me the quote given to me by the manager was not correct and had no idea where she got those numbers from. He didn't even attempt to call ANYONE. I own a business and was arranging for a freight company to drop my merchandise THAT DAY but with the Rep trying to charge me an extra $30 a month than the manager's quote. So I had to pay my freight company for the time booked and rebook them for the next day to give me time to find a new storage. Next day I went online and WHAT DO YOU KNOW...The Price given to me by the manager was the promo price ON THE WEBSITE. I was so angry because this cost me $300 to rebook freight team and I had to take off work AGAIN to move into unit. And almost $400 in penalties for not picking up from the Warehouse. The manager didn't even seem bothered at what was going on when I brought it to her attention. Poor communication and horrible way to take care of a customer after giving them WRONG information.
July 8, 2017
Google Public Storage K M
June 10, 2017
Google Public Storage NDP
Fast service by Jamie
June 4, 2017
Google Public Storage Tanner Owens
Great and quick service!
May 20, 2017
Google Public Storage Norman Lew
Friendly staff and clean storage.
May 13, 2017
Google Public Storage yvonne castillo
Jaime was very helpful and quick getting me what I needed. Thanks!
May 6, 2017
Google Public Storage Richard Avila
Eddie did a good job helping us get a storage lot!
April 25, 2017
Google Public Storage Jscottyp Porter
For me it's very convenient extremely clean and Jamie give me the best customer service i always forget the pass code to the gate and everytime I come in she greets me with a smile I think that's pretty awesome because I feel like a complete dummy forgetting the access code. Keep up the good work Jamie I love it when people take pride in their job
March 27, 2017
Google Public Storage slugo 76
Great services both Jamie and Holly, they help me out find not only the good size room but also help with combining rooms that were next to each other. Both visits were helpful and great.
March 27, 2017
Google Public Storage Terra Davis
I really enjoyed the great customer service. Jamie was very professional and it was a pleasure renting a storage space from public storage.
March 11, 2017
Google Public Storage Nicholas McElveen
February 16, 2017
Google Public Storage wanda Webster
I had a wonderful experience at public storage today. Jamie & Holly was wonderful
February 15, 2017
Google Public Storage elysia brown
Move in has been a breeze. Clean and professional. So far so good!!!
January 31, 2017
Google Public Storage Tivette S
Leslie was suuuuuppppperrr!!!!!
January 28, 2017
Google Public Storage Bill Herrin
Staff is friendly and helpful in determining the storage size needed. Facility is clean with easy access to rooms. Price is comparable or better than some near by self storage facilities.
January 22, 2017
Google Public Storage Tyler Allotta
Very professional Jamie was excellent help
December 2, 2016
Google Public Storage Cynthia Muniz
Eric was very helpful. Great service!
November 25, 2016
Google Public Storage Demetrius Thompson
I had great service with everything that I needed. Great customer service with Efe, Eric, and Jamie. I appreciate the help. If you want to get a storage, this is definitely the friendly place.
November 18, 2016
Google Public Storage Amanda Sandoval
Efe was very helpful.
November 6, 2016
Google Public Storage Yolanda Nellums-Wilson
Great customer service. Jamie was patient with me and shared products that would help preserve my furniture. Many thanks!
October 30, 2016
Google Public Storage Letcher Williams
Fast and friendly service. Told me everything I needed to know regarding the storage unit I wanted to rent. Associate Jamie was very helpful in offering me additional items that would make my move easier.
October 29, 2016
Google Public Storage crystal williams
Jamie is an awesome employee, with a very sweet personality. Keep up the good work
September 25, 2016
Google Public Storage Sue Anne Pitcock
Jamie was very helpful. Storage facility is clean and secure.
September 10, 2016
Google Public Storage Paige Ervin
Jamie helped me get checked into my storage unit today. Wonderful service and friendly attitude. I recommend Public Storage for your storage needs.
August 16, 2016
Google Public Storage Kyle Haydon
August 5, 2016
Google Public Storage Ashley Wallace
Excellent customer service and the rental process was quick and easy!
July 24, 2016
Google Public Storage Blair Martinez
Jamie was awesome and really helped me out with my busy schedule.
July 22, 2016
Google Public Storage Leanette Anderson
Jamie was very helpful and a pleasant person to work with. I would definitely recommend others to thos storage facility.
July 18, 2016
Google Public Storage Dorothy Newman
Its a clean place. Very nice people to deal with.
May 29, 2016
Google Public Storage Noopur Singh
Jamie is incredible. Very helpful, kind, patient and understanding. She made the tense moving process easier. I would recommend this storage facility to all since she will make your day with her positivity :D
May 29, 2016
Google Public Storage Parth Singh
Jamie, the manager, is amazing! She was able to help us find a great unit that perfectly fit our needs. Throughout the process, she was kind, informative and understanding.
May 29, 2016
Google Public Storage Saphonya Revis
Jamie the manager was AWESOME!
May 25, 2016
Google Public Storage Joe Azaruki
Jamie was helpful and the rental process was easy. Would recommend this location to anyone looking for a self storage unit.
April 5, 2016
Google Public Storage Daniel Sperry
Was a customer for 5 years. Rates on same unit have increased over $60/mo since Public Storage took over storage facility. Climate controlled? very warm and humid throughout facility.
March 9, 2016
Google Public Storage MsFrisco
I am very pleased with Public Storage. The property is kept clean and is well managed. I left a well known storage facility for the better prices and better access hours of this Public Storage location. I was very impressed with the professionalism displayed by Jamie, the property manager. I would like to express my appreciation to Public Storage for having fair and competitive prices in thie heavily saturated business of storage facilities.
February 29, 2016
Google Public Storage Johnnie Mayes
Aislyn, Jamie, and Dawn are truly wonderful. Always available and ready to assist in any way I needed. I highly recommend this site.
January 18, 2016
Google Public Storage Holly M
Jaime was very helpful in getting me a unit that would fit our needs. Great service and easy to work with and get set up.
January 14, 2016
Google Public Storage Robert Singleton
Cyan has great customer service and was instrumental helping me find a package. She is a valuable member to this location.
December 16, 2015
Google Public Storage Susan C
I had a fantastic experience with this location. I'm in the process of relocating to another area of Texas, so I'm still buying moving items as I need them. About a week ago, I walked in a few minutes before closing time and was greeted by Jamie. She was so patient even though it was time for her to go home. She was very knowledgeable about all of the moving supplies and offered suggestions, but I never felt "pushed" into buying things I didn't need. She also informed me about a discount offered if I bought, i.e., boxes in bulk, saving up to 30%. I couldn't fit all of the items I bought in my car that evening, so she held them for me for a few days until I could return. She even helped me fold boxes & load my car. I returned two days ago to get more boxes and other items. Jamie was so patient and a joy to purchase from. I would recommend this location to anyone for moving/storage supplies. Five stars all the way!
November 15, 2015
Google Public Storage sharonda wilson
Very quick, nice and clean environment
November 9, 2015
Google Public Storage Tony Crabs
Jamie provided excellent service - very thorough and knowledgable. And the facilities are very clean and tidy.
October 30, 2015
Google Public Storage Kimberly Williams Plummer
Jamie is knowledge & sweet
October 26, 2015
Google Public Storage Adrian Carroll
Today I had a wondered experience with the customer service I received from Randy and Jamie. They were very knowledgeable about their spaces and what would work best for my storage needs.
October 20, 2015
Google Public Storage Chris C (Tripachu)
Carlene was so very helpful. Helping my mother and I to find the perfect storage as well as being very Informational. She's absolutely the best!!
October 10, 2015
Google Public Storage Janice Neville
Jamie is so nice. She made me feel right at home. I would recommend anyone to her.
September 21, 2015
Google Public Storage Latasha Benford
Jamie was so helpful and a delight! Very bubbly and always had a smile! Great customer service!
September 12, 2015
Google Public Storage Shamika Morris
Jamie was a lot of help! She showed my husband and i the different storage units and was very knowledgeable when answering our questions! Thank you so much!
September 6, 2015
Google Public Storage Tom Koval
Very thorough and professional. Responses given in timely manner. Responses always given as promised. Absolutely no errors.
August 8, 2015
Google Public Storage Marilyn Flores
Jaime was very kind and helpful... smooth operation!
July 31, 2015
Google Public Storage Virginia McDonough
Jamie was very helpful when I leased my space.
July 22, 2015
Google Public Storage Randy Guikema
Thanks Jamie! Great service and quick :)
July 17, 2015
Google Public Storage crystal Andrews
Management had a beautiful personality she was very detailed about everything I needed to know to feel safe and comfortable with my move in. I will definitely recommend others! Thanks Public Storage😄👍
July 13, 2015
Google Public Storage lvdbad
My attendant is always very polite and helpful!!
June 29, 2015
Google Public Storage Vanessa White
I couldn't have asked for a better rental experience. Jamie called me the day I booked the rental storage to help me with my rental experience. Although it was a little further than I wanted, her friendliness kept me from looking for any other place closer. They also offered me a special on my 1st month. (Awesome!). My rental was for the 29th May, 2015. She informed me that I could come in the same day I booked if needed. I had a very bad experience with a moving company and needed to get it off my chest. She listened while I vented never skipping a beat with my rental process. The security of this particular location was awesome. I highly recommend this location on HWY 6, Missouri City. Very clean and friendly staff. Jamie made my day a lot brighter. Thank you for great people skills Jamie and Public Storage.
June 26, 2015
Google Public Storage Natalie Manuel
Nice service and facilities!
June 21, 2015
Google Public Storage Rhonda Jacobs
Jamie was awesome today!!!!
May 29, 2015
Google Public Storage Judai Hearte
Stopped by to check prices and Keara was very helpful. she made sure to go show me a unit and answered all my questions. I will definitely be back.
March 13, 2015
Google Public Storage Karlos Finnese
Jamie was very friendly and helpful, loved the service. Sharon was friendly as well and shared the history of Public Storage being in that location Jamie was very nice and friendly. Sharon was excited and giving us locations. Mike & Karlos
February 23, 2015
Google Public Storage Tom Massie
Jamie was very sweet and helpful
February 21, 2015
Google Public Storage Karrie Jones
the property manager Jamie was very helpful knowledgeable and informative .She made sujections to help me figure out just what size unit that I need and to save me money in the long run
February 21, 2015
Google Public Storage Foliage Yeh
Excellent customer service : ) thanks to Jamie!
February 6, 2015
Google Public Storage John James
January 31, 2015
Google Public Storage Tom Hartnett
Very helpful and courteous staff. Facility is clean and in good repair.
January 25, 2015
Google Public Storage Alison Garbutt
Very nice facility, clean and friendly staff.
November 5, 2014
Google Public Storage Ricardo Johns
All employees are very professional and courteous, wonderful experience.
October 31, 2014
Google Public Storage Camille Hicks
Blake is awesome! He is always so helpful and has exceptional customer service. By far, my past 2 years at Public Storage has been the best experience I've had with a storage facility.
October 30, 2014
Google Public Storage Anitha Panicker
Blake was very helpful and professional.
June 30, 2014
Google Public Storage Patricia Washington
Blake was fantastic! Very helpful & knowledgeable! Give him a call for your storage needs!
June 12, 2014
Google Public Storage John Medron
Blake was very helpful and understanding
May 30, 2014
Google Public Storage C Gordon
May 29, 2014
Google Public Storage Debra Meyer
The new manager Blake is great. Professional, intelligent, customer and facility oriented. I have utmost confidence in the facility under his management.
May 29, 2014
Google Public Storage Beth Storey-Wyble
Blake was so friendly and helpful! Highly recommend.
May 29, 2014
Google Public Storage Christopher Calvin
Blake was very helpful today. Great customer service and communication skills!!
May 28, 2014
Google Public Storage Melinda Wolf
Blake was extremely helpful and courteous. He answered all my questions and was very informative.
May 27, 2014
Google Public Storage Dinella Quinones
Blake was great
May 21, 2014
Google Public Storage Mike Mayhugh
Blake and Keara where wonderful, friendly, and informative. The storgage area is clean, safe, and well protected. Blake and Keara are always there to lend a helping hand and can walk you thorugh any of your questions! The employees make this place 110 percent awesome!
May 20, 2014
Google Public Storage Nik Nik
Blake and Kirra were very helpful!
May 20, 2014
Google Public Storage Austin Riggins
Blake was very helpful!
May 19, 2014
Google Public Storage Keshia Dupas
Great experience with Blake!
May 19, 2014
Google Public Storage Vondel Smith-Sloan
Blake was very helpful. He was patient as he listened to my questions and explained the various storage options. He was well informed and knowledgable about the property as we toured the facility. I will refer this facility to others. :-)!!!!!
May 17, 2014
Google Public Storage Robin Griffin
Wonderful customer service from Blake and Keara
May 17, 2014
Google Public Storage Bridget Landingham
Thank you Blake and Kera for you awesome service in explaining your property and associated costs. Great job
May 5, 2014
Google Public Storage Nicholas Nguyen
Very Friendly service!
March 29, 2014
Google Public Storage Joycelyn Harris
Darryl was very helpful with everything. I would refer this public storage to anyone
March 12, 2014
Google Public Storage Madison Munajj
Professional, educated, honest, neat, polite, upbeat, positive, humorous, energetic, informative...Darryl at Public Storage is not just a manager...HE IS A STORAGE CONCIERGE!!! I was attracted by the new property and clean, open, safe, appearance...but I was out shopping and comparing and prepared to go to multiple places to "shop-around." Once I met and talked with Darryl...I was done! Great spot, great dude, first month free...and now I am moving my stuff in here from other older unit down the street.
February 28, 2014
Google Public Storage precious pickett
Great customer service from Darryl, he made the rental process so easy!
January 14, 2014
Google Public Storage Monica Taylor
Daryl & Ellen in the office were very helpful and made everything easy to get signed up and started. The location is very clean, the security cameras give great coverage, and they have all the supplies you might need.
November 18, 2013
Google Public Storage Mike
Darryl has awesome customer service. He has saved money by showing me how to stack my things higher to get more out of my space.. Now my wife and I dont have to purchase an additional unit. Thanks Darryl
November 10, 2013
Google Public Storage Trichinia Wesley
Great customer service. I actually registered online for another location that was down the street from this location (6725 Highway 6) and I did not like the service that I got. I left that facility and went to this one. Darryl and Meagan were very professional and pleasent. The only drawback that I have is when you registar online, they do not tell you that you have to buy a lock from them and that to me is important information especially if you are budgeting and not looking for an extra expense. Other than that, my experience with this particular facility was great.