Public Storage Self-Storage Units at 7210 Highway 6, Missouri City, TX

I have had a storage unit at this location for years and never been late paying my fee. I've been trying to get in touch with someone at this location for 2 weeks. Left numerous messages but to date, no return phone calls. I called the 866 number on website and went thru the prompts and left messages to no avail. Finally today I get to chat with someone online and learn that there is no property manager on duty at this location. I think it is ridiculous that you force people who are not comfortable with chatting online to only be able to get a resolution this way. I tried to see if I could get the person I was chatting with to see if they could have someone call me. I was informed that my problem did not warrant to be escalated to the next person. This is the worse customer service from a business that takes $133 every month from my account, that I have ever encountered. Public Storage, your customers deserve better than this. Not everyone is technology savvy. Public Storage, I give you an "F" in service. If I could give you no stars, that's what I would have given.

Do NOT get a storage here if you need assistance for any reason. I have called and emailed for over a week now. I am teacher and need my things for my classroom and still cannot get into my storage. I lost the original lock and they placed one of their own on the storage (even though they said they can't do that). My storage is not behind I have only had it a couple of weeks.The number for contacting a property manager goes to voicemail and they have not responded. I had to talk to someone on a computer screen the other day and even she could not get ahold of anyone. This is ridiculous. I will be moving my stuff as soon as I can access my property. Upon leaving without my items that I needed tried the virtual live help, no one answered. Also clean that office because it smells like piss.Gas is HIGH to make blank trips because they cannot handle a simple task. I need to be compensated for my gas, time and my classroom being empty because a property manager fails to do their job.

The worst experience no one is able to help get access to unit yet they have zero problems with collecting payments.

Today is 2/15/2023, I never write reviews but I want to warn anybody who is thinking about selecting this location. The elevator has been broken for 4 consecutive days…If you are on the 2nd floor your items will NOT be Accessible at your convenience.. the office staff has been fazed out.. you can no longer speak to anyone associated with public storage..this is unacceptable 🤬

Eric gave great customer service.

Eric gave us exceptional customer service. It’s refreshing to have a smiling face and knowledgeable about the business and its services. Highly recommended!!!

Good location

Eric was great with his customer service here.

Excellent location and service! Richard and Eric were fast and reliable. Highly recommend storing with them!

Eric was so helpful in providing storage for me here.

Eric was easy to work with. Beyond excellent customer service. I will recommend family and friends here..

I had the pleasure of working of Eric . He is very courteous, knowledgeable and so helpful. He is an asset to the company .

Eric gave very excellent Customer Service Above and Beyond to meet my current needs.

Great customer service.

Eric was most helpful. As stressful as I was, Eric made my move in stress free!! Thank you Eric!!

I have very good experience to deal with Mr Eric , very professional and helpful.

Mr.Richard was very nice. Gave me great help.

Customer service is great!! The only issue is, house quickly the rates change. Very clean property

Eric provided excellent customer service for me today. This is why I keep coming back!! Keep up the great work!!

I’m so glad I found this storage location. They are very nice and it super clean.

Great customer service

Excellent custom service!

To update my experience - local management (Eric) was very helpful and addressed my concerns. The update from 2 stars to 5 stars is soley due to Eric at this location. Hopefully a 35% increase is not a typical practice at Public Storage. Expect your rates to increase often. 1st increase was 4 months after start of contract. This last one was 35% increase. Storage facility is clean. this last visit to unit was the 1st time AC seemed to be doing anything.

Had a very warm and welcoming to the store. Manager was amazing and very knowledgeable.

Great customer service

Very good customer service.

Great price and customer service was excellent!

Excellent customer service

Great location

Great customer service

Richard was a great help today! Caught walking the property and keeping an eye on everything! Appreciate the work and effort!

Good customer service and very professional.

This was my first time renting storage space. It was close to closing time and Richard took his time to answer all my questions and was able to make me fully understand the process. Thank you again Richard.

Excellent customer service here.

Great customer service. Could not ask for better.

Great customer service from Eric and Richard

Great location off hwy 6, tucked behind several businesses. Climate controlled with code needed to get inside the gate and then again to enter the building. Once inside individual locks for each bay. 2 flatbed trolleys available at entrance for use to move to/from storage bay/vehicle. Very clean facility.

Great location!

Customer service was excellent!

Very helpful courteous and nice

ERIC was great. Super polite and knowledgeable. Customer service was on point.

The manager, Charnail was great. She was knowledgeable, friendly, and respectful. The latter two go a long way with me because lately folks in the customer service industry are so rude. Charnail was able to get us set up with the perfect sized storage we needed very quickly. Awesome job, Charnail.

Thank You Eric!! You made my day! Absolutely great Customer Service!!. Eric was very attentive and aware of my needs! Very nice location, storage unit was very clean and flatbeds we're neatly in place as you enter the building. Would recommend this location to others! God bless you Eric!!

Great location !!

The team here is so amazing. They are an immaculate team. They help ease my work when I come here. I highly recommend angel and esther.

Esther is the best!! Great customer service!!

Esther was super helpful. Thank you

Great storage location.

Jamie is very detailed and friendly.

Great service from Eric.

Have had my possessions at this location for a couple of years and they have gone above and beyond whenever they can. Eric is a great manager and is always very professional

Great location!

Esther was very informative about the facility. She was very helpful in assisting me in my storage needs. I will definitely refer this location. This was a very pleasant experience!

Esther did a great job!

I came in to ask a few questions about boxes and storage options. I was helped by Esther, she went above and beyond explaining the various options and plans that were available. Huge help! Thank you again :)

I really appreciate the customer service the staff gives when presenting my storage needs, great customer service.

Ms. Esther was super helpful, prompt and kind! I had a little confusion with my account but she helped me get it squared away quickly.

Thank you Eric for all your help.

Eric was the best. Very friendly.

Thanks!

Nice location. Service was great. Nice and friendly oriented.

Finally fixed

Today I got my storage with Public Storage with Terry. Her service was amazing she helped me find the storage for my trailer, and walked me thru the entire process. Definitely appreciate her time and patience. She was a pleasure to work with.

Wonderful service and Terri is always so helpful. :)

Eric (manager) did a great job in taking time to ensure that I fully understood the storage renting process since this was my first time. He also did an excellent job assisting me in estimating the size of storage space to satisfied my needs. His interpersonal skills exceeded my expectations!!!

Good location. Great service

Great customer service!

Eric was very helpful and very informed of everything when it came to the storage

Eric and Richard gave excellent customer service.

He was very kind patient and polite. Thanks a lot made the process easy 😉

The staff was indeed helpful, facilitating and supportive. Easy to get set up.

VERY KNOWLEDGEABLE, FRIENDLY, AND WELL INFORMED. A PLEASURE DOING BUSINESS WITH.

Eric was very nice and helpful. He was attentive to all my needs. He was extremely patient and answered all my questions. Ask for Eric, you won't be disappointed.

Richard very helpful in explaining rental process and was able to show me the rental unit to ensure it was adequate space to fit our needs. Took time to answer all my questions. Very clean and convenient location

Eric was very helpful and renting a unit was very fast, in and out in 20minutes!

Awesome customer service with Mr. Eric. He was very knowledgeable and helpful.

My husband and I had a wonderful experience with Terry Holliday! We were desperately seeking a storage facility to meet out needs and unfortunately with so many people moving to Texas - there is hardly anything available. I contacted Terry early in the morning and the same day she got back with me with a unit. We were unable to process securing the unit online, so she stayed overtime to help us in person. She made sure we got the unit, walked us out to the unit to make sure we had the correct lock and made sure our gate code worked. Terry certainly went above and beyond in assisting us. She is the best!

Today I had to add an additional unit for personal use and Terry Holliday was extremely helpful in taking care of my needs with excellent customer service. Pallavi did an excellent job! Samantha was very professional and eager to help with what I need it.

The location is peaceful...Accommodating, friendly etc I recommend d PUBLIC STORAGE to the public

Good management, excellent service.

Eric is very helpful, polite, and provides great customer service

This location is the best I've been ..work atmosphere is clean and great ...the staff ..awesome and very efficient and are very very friendly. love being here.

Good location

Good location and experience Manager on duty

Great location for storage

Eric gave me EXCELLENT SERVICE!...fast friendly and very informative!...I do recommend this location!

Once Jamie passed this place has gone downhill rapidly. Customer service is horrendous and sub employees have no clue what their doing or prior policies.

This is a great location! Eric was very helpful.

Received excellent customer service from Eric he was very knowledgeable and had me in and out.....Thanks for all your help

Was looking to rent unit, Megan had answers for all my questions. Will be coming back to rent when I move!🤩👍

I was given great service today by Richard. He was very kind and professional. He helped me find a better storage unit that fit my current needs, and was able to also help me get the best rate! Thank you, Richard!

Richard was very helpful and knowledgeable of accounts and payment options

Highly recommend this location 😊 this was me and my loves first time setting up a storage for our first move. We were given a full explanation about everything and even a showing of our unit before we paid. Thank you so much for helping us out! 💕💕

Awesome costumer service.. Thanks Ms. Bernadette

Ms. Bernadette was extremely helpful and kind! She made the renting process easy. She is the best!

Bernadette was amazing and so helpful.

This process started off very rocky and it was partially my fault, I ended up leaving one Public Storage to find this one and Ms. Bernadette made it her business to get us taken care of. She was very professional and friendly and was able to make our trip with the biggest U-haul right after going wrong initially, I was nervous and worried about what we were going to do but it all worked out. I would strongly recommend this Public Storage!

[EDIT]: The district manager, Kevin, called me early this morning, profusely apologizing for the confusion. When he called he had already not only researched my issue, but already had devised a solution. I shared with him (& now with all you readers) that I appreciated his timely contact, resolution plan & (most importantly) he didn’t make me fight to get what’s right. Thank you so much! ————————————————————- I went online 2 weeks ago and reserved a unit with PUBLIC STORAGE and immediately received a reservation confirmation. The day before my move-in, I received another email welcoming me to the property the next day. When I arrived with my movers, I was told that my reservation had been canceled and I would need to reserve a new unit at DOUBLE the original price. I was offered the option of leaving or signing a lease at the new elevated price, although no one in the office could explain why/how my reservation had been canceled. As I cried in the rental office (with email confirmation in hand) thinking of COVID, my job, my family, my safetyu- everything that led me to this move in the first place- I am so saddened that PUBLIC STORAGE decided not to honor their commitments and ultimately took advantage of someone who had no option but to trust them.

So far so good, just moved in today.

Little concern for the customer.

Samantha was very professional and friendly... she gave me a tour and was very helpful and answered all my questions. I would definitely recommend her and this storage unit.

Awsome service

Jamie was very helpful, and great customer service!

It was a very quick check in process and Jamie was very helpful from beginning to end. I would highly recommend this place for any storage needs.

Always dirty and something is usually broke (gate or door).

Jamie

I came in today looking for a storage space and I wasn’t sure what size I needed. Samantha and Jamie showed me to the perfect space for a reasonable price. Moving for us has been so stressful but they made sure i have plenty of space for my belongings and they have CRUSH proof boxes. Very professional lady’s great job! I can’t wait to start moving my stuff in January!

Staff were knowledgeable, professional, and easily assisted with our storage needs. Facility was clean, well lighted, secure, and, in general, just well maintained. Would recommend.

Just finished checking in and getting all set up with a new storage unit. Jamie and Samantha were very professional and very helpful. The process was easy and quick and everything was explained and presented very well.

Just made my payment here and was asked to leave a review of my experience. I like storing here Jamie and Kristina keep the place super clean and they are both so friendly every time I come!

Kristina is always very helpful every time we come by and need any thing.

good location and service

Typical of me, I waited until the last minute to rent a storage locker. Found one I thought would work at competitor to PS which I reserved in advance. When I arrived at the competitor the door was locked well before their posted hours. So in a bind, I went to a PS nearby and a very helpful young lady directed me to this location because they had what I was looking for. Jamie and Daphne were great. It was almost five on a Sunday (closing time) and both went through the process without rush or complaint. Thanks ladies.

Daphanie. Great job..

The service was amazing! Jamie was very professional and very knowledgeable.

Jamie is very nice. She charged my phone while I reserved my storage. I love how the storage is climate controlled and easy to navigate through. This is my second time using this public storage location.

Very easy process and absolutely the nicest person I’ve ever met at a storage facility hand down. Thank you, Jamie for your help today!

Aniya has good customer service and was very helpful

Jamie was very friendly and helpful. Made sure I got just the storage I was looking for.

I went in hopes of renting a 5x10. When we arrived I did a measurement and it was 5X9 also it had Rat droppings in every unit we looked at.

Great customer service!!!!! Jamie very was helpful and kind. Jamie rocks!!!!!!!!

Great place and rates

Jamie was very helpful. I overslept and missed my appointment time. She was accomodating and let me push it back. She answered all my questions. Great customer service!!!

Jamie was so great, she has A 1 professional skills, thank you so much, great attitudes, im happy.

Marcus and Jamie were absolutely amazing and property is great! They even stayed late for us to check in. They have such positive attitudes and welcomed us with big smiles. They Rock!!!

Marcus was a great agent. Immediately after entering my request online, he made contact with me to address my options. We are in and purchased supplies —- what awesome service-Thank you Marcus!!!

Jamie was great! Very informative.

Very good location ! Very nice and clean . Great staffing . Tian was very respectful

Good and friendly staff. Convenient place for me.

Good experience so far. Convenient location for me. As a first time customer, Ms. Jamie and Kristina took care of me to meet my cost and availability needs. Recommend. Thank u.

Jamie is a amazing the place is well-run clean and very

Jamie was very polite and helpful

Jamie was super sweet and helpful. I was going to look at a few more places to compare, but she sold me on her knowledge and excellent customer service! Definitely recommend!

Great service and easy to work with.

Chamekia was great

Jamie was great to work with & patient in going over all the choices.

Jamie was excellent! She made rental easy and was super pleasant! I highly recommend this storage facility.

Chamekia showed great customer service. Shes awesome!

Jamie was very kind & professional! This is my first time here & I will recommend this place to everyone I know! 10 Stars is what I really wanted to rate my experience!

Very clean facilities & the staff are awesome, always there to help. I would highly recommend Ps to anyone needing to store their things safely.

Great staff

Mrs. Jamie was great and helped us get the best rates. It is also nice and clean would recommend.

After 3 months the rent went up 20%. Since the beginning, the electronic doors for the climate control building have not worked and are often times left open affecting the humidity levels in the building. 6months later the doors are still broken. The air conditioning doesn't work, was told it hasn't worked for a week. The security cameras don't work, the exterior lighting doesn't work it's very dark outside, and the gate remains open at times. I have emailed the district manager and I'm waiting for a response. Don't rent here without asking if these items have been fixed. Doors have been like this for at least 3 months and they still increase your rent .

Jamie was very nice person and good help

The doors have been open and broken for several months. We are paying for climate control storage.

Chamekia showed excellent customer service! My wife & I came in not knowing what to do with our belongings in such short notice! She made us feel very comfortable with leaving our things with PS! If you are looking to storage, please go visit Chamekia. You'll be glad u did

Very nice and clean facility. Jamie was oh such a sweetheart . I Definitely recommend.

Jamie was WONDERFUL. Efficient and pleasant.

Nice place and the young lady at the front desk, Kathryn was very helpful.

Kathryn at the Public Storage on Hwy. 6 displayed excellent customer service!! Very personable and professional! I’d recommend this location and Kathryn to everyone!

Kathryn was friendly and very knowledgeable. She really went out of her way to give the best customer service.

Kathryn did a great job getting me signed up and ready to store my belongings!

Chamekia is a very sweet lady , that assist me with my unit I love coming to public storage people always friendly here but I’ve never had experience is nice is Miss Chamekia. And I really appreciate thank you very much

Great service

Kathryn did an absolute marvelous job answering all questions and attending to my needs. She exhibited exceptional warmth and customer service with a genuine desire to assist me in every possible way. Was amazed to find out she’s in training. If this experience is any indication, Public Storage has a winner on their hands and her name is Kathryn. Great job!!!

Kathryn provided great customer service.

Great staff, facilities, and location.

Jamie was incredibly nice and helpful, gave me every bit of information I could need!

Jamie was very kind, diligent, and nice. The whole process, including checking out the unit, took less than 20 minutes. 100% satisfied.

I checked out of my unit but didn't have enough time to clean it out (just needed a sweep and had a few empty boxes) so I went back early next morning, before business hours, to clean it out so they wouldn't have a reason to try and charge me for anything. I wasn't even there for an hour, maybe 30 minutes and later on they called me and said they would charge me for a whole month... FOR SPENDING 30 MINUTES TO CLEAN THE UNIT! The property manager said its automated so it was nothing she could do. The only reason i went back is because i called the 800 number and was told as long as i was gone before business hours i would be okay. Well i guess not because i got a call that day and was told i had to pay over a hundred dollars for 30 minutes. I tried calling 2 different district managers and left messages but nut no one got back to me. Now its on my credit report. Smh, i understand they run a business but this is just pure greed. On another note, a lady named latanya was realy nice and tried to help the best she could.

Very nice storage facility, and Jamie was extremely nice and helpful.

Jamie was very nice and helpful today. Best experience ever.

Jamie was friendly and helpful

Pleasant Experience Maggie was new but she was quite helpful and informative.

They were incredibly helpful and professional. Excellent service!

Janie has great customer service she is very friendly

Great place! Jamie was great! Very knowledgeable and helpful! Highly recommend!

Jamie has been very helpful with helping with all auestions.

Jamie and Demi were very helpful in transferring my account from one location to the next. They were pleasant and well informed about the product.

Great place, and Great customer service! Latonia helped me with all my needs.

Excellent customer service. Swift response to all my questions. Great job!!

The initial touring of the property was a great experience because the property was very clean and easily accessible with a vehicle as well as a 26 foot moving truck. When it came time to rent another unit, LaTonia was very helpful and her attitude was warm and inviting, making me glad that we chose the Rocky Creek Center Public Storage as our choice when we could have went anywhere else.

Excellent customer service LaTonia was extremely helpful

Latonia was an amazing help moving in to my new storage

I walked in needing a storage unit. LaTonia greeted me with a smile and was extremely friendly and helpful.

I can’t say enough about the customer service I received from LaTonia! She was so professional, prompt and very helpful. After renting my unit and filling out my paperwork, I returned several days later to move in. LaTonia greeted me by name and made sure that everything was going smoothly and asked if I needed anything. I was so impressed! Very clean facilities and excellent pricing. Highly recommend!

Thank u soooo much Jaime!! Great customer service!

Awesome Clean Storage Facility! Super Brianna!

Awesome ladies and exceptional customer service!!!

Awesome experience. Quick and easy.

Jamie was great! I highly recommend!

Maia is extremely friendly and helpful. She got us set up in no time. Great customer service.

Great customer service, a seasoned manager who can answer just about any question you have, great prices and great customers

This is a great facility! Jaime is great to work with. We have two units here.

Found a human tooth in the parking lot once. Ppl are only in the office about half the time.

Great service. Thank you Alvin .

Jaime was awesome!

GREAT SERVICE thanks Donald

Wonderful. Nancy was able to break down everything for us. Which helped us understand the concept better

The Manager Jamie gave me a quote which I was fine with, scheduled move in but couldn't complete because I left my ID at home. I came back two days later and spoke with a younger rep who told me the quote given to me by the manager was not correct and had no idea where she got those numbers from. He didn't even attempt to call ANYONE. I own a business and was arranging for a freight company to drop my merchandise THAT DAY but with the Rep trying to charge me an extra $30 a month than the manager's quote. So I had to pay my freight company for the time booked and rebook them for the next day to give me time to find a new storage. Next day I went online and WHAT DO YOU KNOW...The Price given to me by the manager was the promo price ON THE WEBSITE. I was so angry because this cost me $300 to rebook freight team and I had to take off work AGAIN to move into unit. And almost $400 in penalties for not picking up from the Warehouse. The manager didn't even seem bothered at what was going on when I brought it to her attention. Poor communication and horrible way to take care of a customer after giving them WRONG information.

Fast service by Jamie

Great and quick service!

Friendly staff and clean storage.

Jaime was very helpful and quick getting me what I needed. Thanks!

Eddie did a good job helping us get a storage lot!

For me it's very convenient extremely clean and Jamie give me the best customer service i always forget the pass code to the gate and everytime I come in she greets me with a smile I think that's pretty awesome because I feel like a complete dummy forgetting the access code. Keep up the good work Jamie I love it when people take pride in their job

Great services both Jamie and Holly, they help me out find not only the good size room but also help with combining rooms that were next to each other. Both visits were helpful and great.

I really enjoyed the great customer service. Jamie was very professional and it was a pleasure renting a storage space from public storage.

I had a wonderful experience at public storage today. Jamie & Holly was wonderful

Move in has been a breeze. Clean and professional. So far so good!!!

Leslie was suuuuuppppperrr!!!!!

Staff is friendly and helpful in determining the storage size needed. Facility is clean with easy access to rooms. Price is comparable or better than some near by self storage facilities.

Very professional Jamie was excellent help

Eric was very helpful. Great service!

I had great service with everything that I needed. Great customer service with Efe, Eric, and Jamie. I appreciate the help. If you want to get a storage, this is definitely the friendly place.

Efe was very helpful.

Great customer service. Jamie was patient with me and shared products that would help preserve my furniture. Many thanks!

Fast and friendly service. Told me everything I needed to know regarding the storage unit I wanted to rent. Associate Jamie was very helpful in offering me additional items that would make my move easier.

Jamie is an awesome employee, with a very sweet personality. Keep up the good work

Jamie was very helpful. Storage facility is clean and secure.

Jamie helped me get checked into my storage unit today. Wonderful service and friendly attitude. I recommend Public Storage for your storage needs.

Excellent customer service and the rental process was quick and easy!

Jamie was awesome and really helped me out with my busy schedule.

Jamie was very helpful and a pleasant person to work with. I would definitely recommend others to thos storage facility.

Its a clean place. Very nice people to deal with.

Jamie is incredible. Very helpful, kind, patient and understanding. She made the tense moving process easier. I would recommend this storage facility to all since she will make your day with her positivity :D

Jamie, the manager, is amazing! She was able to help us find a great unit that perfectly fit our needs. Throughout the process, she was kind, informative and understanding.

Jamie the manager was AWESOME!

Jamie was helpful and the rental process was easy. Would recommend this location to anyone looking for a self storage unit.

Was a customer for 5 years. Rates on same unit have increased over $60/mo since Public Storage took over storage facility. Climate controlled? very warm and humid throughout facility.

I am very pleased with Public Storage. The property is kept clean and is well managed. I left a well known storage facility for the better prices and better access hours of this Public Storage location. I was very impressed with the professionalism displayed by Jamie, the property manager. I would like to express my appreciation to Public Storage for having fair and competitive prices in thie heavily saturated business of storage facilities.

Aislyn, Jamie, and Dawn are truly wonderful. Always available and ready to assist in any way I needed. I highly recommend this site.

Jaime was very helpful in getting me a unit that would fit our needs. Great service and easy to work with and get set up.

Cyan has great customer service and was instrumental helping me find a package. She is a valuable member to this location.

I had a fantastic experience with this location. I'm in the process of relocating to another area of Texas, so I'm still buying moving items as I need them. About a week ago, I walked in a few minutes before closing time and was greeted by Jamie. She was so patient even though it was time for her to go home. She was very knowledgeable about all of the moving supplies and offered suggestions, but I never felt "pushed" into buying things I didn't need. She also informed me about a discount offered if I bought, i.e., boxes in bulk, saving up to 30%. I couldn't fit all of the items I bought in my car that evening, so she held them for me for a few days until I could return. She even helped me fold boxes & load my car. I returned two days ago to get more boxes and other items. Jamie was so patient and a joy to purchase from. I would recommend this location to anyone for moving/storage supplies. Five stars all the way!

Very quick, nice and clean environment

Jamie provided excellent service - very thorough and knowledgable. And the facilities are very clean and tidy.

Jamie is knowledge & sweet

Today I had a wondered experience with the customer service I received from Randy and Jamie. They were very knowledgeable about their spaces and what would work best for my storage needs.

Carlene was so very helpful. Helping my mother and I to find the perfect storage as well as being very Informational. She's absolutely the best!!

Jamie is so nice. She made me feel right at home. I would recommend anyone to her.

Jamie was so helpful and a delight! Very bubbly and always had a smile! Great customer service!

Jamie was a lot of help! She showed my husband and i the different storage units and was very knowledgeable when answering our questions! Thank you so much!

Very thorough and professional. Responses given in timely manner. Responses always given as promised. Absolutely no errors.

Jaime was very kind and helpful... smooth operation!

Jamie was very helpful when I leased my space.

Thanks Jamie! Great service and quick :)

Management had a beautiful personality she was very detailed about everything I needed to know to feel safe and comfortable with my move in. I will definitely recommend others! Thanks Public Storage😄👍

My attendant is always very polite and helpful!!

I couldn't have asked for a better rental experience. Jamie called me the day I booked the rental storage to help me with my rental experience. Although it was a little further than I wanted, her friendliness kept me from looking for any other place closer. They also offered me a special on my 1st month. (Awesome!). My rental was for the 29th May, 2015. She informed me that I could come in the same day I booked if needed. I had a very bad experience with a moving company and needed to get it off my chest. She listened while I vented never skipping a beat with my rental process. The security of this particular location was awesome. I highly recommend this location on HWY 6, Missouri City. Very clean and friendly staff. Jamie made my day a lot brighter. Thank you for great people skills Jamie and Public Storage.

Nice service and facilities!

Jamie was awesome today!!!!

Stopped by to check prices and Keara was very helpful. she made sure to go show me a unit and answered all my questions. I will definitely be back.

Jamie was very friendly and helpful, loved the service. Sharon was friendly as well and shared the history of Public Storage being in that location Jamie was very nice and friendly. Sharon was excited and giving us locations. Mike & Karlos

Jamie was very sweet and helpful

the property manager Jamie was very helpful knowledgeable and informative .She made sujections to help me figure out just what size unit that I need and to save me money in the long run

Excellent customer service : ) thanks to Jamie!

Very helpful and courteous staff. Facility is clean and in good repair.

Very nice facility, clean and friendly staff.

All employees are very professional and courteous, wonderful experience.

Blake is awesome! He is always so helpful and has exceptional customer service. By far, my past 2 years at Public Storage has been the best experience I've had with a storage facility.

Blake was very helpful and professional.

Blake was fantastic! Very helpful & knowledgeable! Give him a call for your storage needs!

Blake was very helpful and understanding

The new manager Blake is great. Professional, intelligent, customer and facility oriented. I have utmost confidence in the facility under his management.

Blake was so friendly and helpful! Highly recommend.

Blake was very helpful today. Great customer service and communication skills!!

Blake was extremely helpful and courteous. He answered all my questions and was very informative.

Blake was great

Blake and Keara where wonderful, friendly, and informative. The storgage area is clean, safe, and well protected. Blake and Keara are always there to lend a helping hand and can walk you thorugh any of your questions! The employees make this place 110 percent awesome!

Blake and Kirra were very helpful!

Blake was very helpful!

Great experience with Blake!

Blake was very helpful. He was patient as he listened to my questions and explained the various storage options. He was well informed and knowledgable about the property as we toured the facility. I will refer this facility to others. :-)!!!!!

Wonderful customer service from Blake and Keara

Thank you Blake and Kera for you awesome service in explaining your property and associated costs. Great job

Very Friendly service!

Darryl was very helpful with everything. I would refer this public storage to anyone

Professional, educated, honest, neat, polite, upbeat, positive, humorous, energetic, informative...Darryl at Public Storage is not just a manager...HE IS A STORAGE CONCIERGE!!! I was attracted by the new property and clean, open, safe, appearance...but I was out shopping and comparing and prepared to go to multiple places to "shop-around." Once I met and talked with Darryl...I was done! Great spot, great dude, first month free...and now I am moving my stuff in here from other older unit down the street.

Great customer service from Darryl, he made the rental process so easy!

Daryl & Ellen in the office were very helpful and made everything easy to get signed up and started. The location is very clean, the security cameras give great coverage, and they have all the supplies you might need.

Darryl has awesome customer service. He has saved money by showing me how to stack my things higher to get more out of my space.. Now my wife and I dont have to purchase an additional unit. Thanks Darryl

Great customer service. I actually registered online for another location that was down the street from this location (6725 Highway 6) and I did not like the service that I got. I left that facility and went to this one. Darryl and Meagan were very professional and pleasent. The only drawback that I have is when you registar online, they do not tell you that you have to buy a lock from them and that to me is important information especially if you are budgeting and not looking for an extra expense. Other than that, my experience with this particular facility was great.