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Public Storage Self-Storage Units at 7303 N Loop 1604 E, Live Oak, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 36/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 36 /mo $ 45Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 71/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 71 /mo $ 89Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 83/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 83 /mo $ 104Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 111/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 111 /mo $ 139Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 116/mo
Medium 5'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 116 /mo $ 145Best Price Label+ one-time $29 admin fee
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12'x10'Online only price$ 122/mo
Medium 12'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 122 /mo $ 152Best Price Label+ one-time $29 admin fee
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12'x15'Online only price$ 129/mo
Large 12'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 129 /mo $ 161Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 129/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 129 /mo $ 161Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 131/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 131 /mo $ 164Best Price Label+ one-time $29 admin fee
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10'x17'Online only price$ 135/mo
Large 10'x17'- elevator access
- climate controlled
- inside unit, rollup door
$ 135 /mo $ 169Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 140/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 140 /mo $ 175Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 145/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 145 /mo $ 181Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 158/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 158 /mo $ 197Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 162/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 162 /mo $ 202Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 164/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 164 /mo $ 205Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 183/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 183 /mo $ 229Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 198/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 198 /mo $ 248Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 241/mo
Large 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 241 /mo $ 301Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 256/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 256 /mo $ 320Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 259/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 259 /mo $ 324Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Live Oak
Resources from the Help Center
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See what fits in different storage unit sizes
Live Oak Climate Controlled Storage Units Near Retama Park Horse Racing
Cheap self storage in Live Oak is easy to find near Lookout Road, northwest of the I-35 and E. Charles William Anderson Loop junction. This modern building close to thoroughbred and quarter-horse racing at Retama Park offers all-indoor climate controlled storage units in many sizes.
Families with students at nearby John H. Wood Middle School can use a 5x10 storage unit to tuck away all kinds of recreational gear. Behind the toys you want handy, pack in rarely used items such as holiday decorations and off-season clothes.
Small businesses along I-35 needing to clear out space where they serve customers, can store excess inventory, marketing supplies, power tools and filing cabinets in a 10x10 storage unit.
Canoes, kayaks or standup paddleboards can be stowed in long 10x15 storage units, if you don't have room at home or your apartment. Canyon Lake isn't far off for a day trip of exploring its waters.
Households near James Madison High School that are relocating or planning renovations can store five rooms of furnishings in a 10x20 storage unit. For larger remodels, a 10x30 storage unit can accommodate six rooms and more.
Natural Bridge Caverns is not far from this storage facility if exploring secret passages tempt you. And it's a 17-mile drive to AT&T Center to root on your San Antonio Spurs.
Live Oak Public Storage has plenty of storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 207)
Love this location they will go above and beyond. Maria at the front counter handles everything in a timely fashion even got an emergency lockout done right before the holiday. Would recommend this location to anyone
Shout out to Maria she was super professional and very helpful. She made a complicated and stressful situation 10 times easier.
Maria is absolutely amazing and a joy to do business with!!
Maria was such a help and made the entire process very easy.
We came in to collect our keys for the storage unit and were kindly greeted by Max!
Max was very helpful and very friendly!!
Max helpful and nice and walked me through the process
Service for seeing the unit and setting up our reservation for two units was a smooth process. Max walked us through the entire process. He was patient and friendly considering all my questions. I hope others have the same experience as we did!
Maria was very friendly and professional. I truly appreciate her
Max was helpful and informative.
Maria was a great great help glad to be apart of The Public Storage Community easy in and out !!
Her name was Maria.. she did a good job getting me registered and answering my questions and showing me the unit … thanks Maria.. Dawn Wagner
Max was helpful and Awesome!!!
A smooth shopping experience with Maria!
Maria is an exceptional seller! She thoroughly explained the size differences, which really helped us understand the deals. We're very happy with our purchase thanks to her detailed explanations.
One of the exterior doors has been broken for at least 6 weeks. There is a fence along the back that has been fallen for about that same amount of time. The rent goes up exponentially what seems like on a monthly basis. When reaching out to public storage via chat to inform them of the building conditions, I basically got hung up on because the account wasn't under my name (it's under my wifes), but they dont seem to care too much when taking $1000 bucks a month out of my account. Not really sure what my account has to do when it comes to the state of their building. So yeah, knowing what I know now, I wouldn't recommend this place.
Edit. Changed to a 3 from a 1. They reached out and offered some money off the bill for a few months but said the repairs weren't going to happen anytime soon as they have to go through a multi layer approval process.
Maria was a wonderful help!!!
Maria was very helpful with helping me out with transiting with storage and took the time to explain details.
5🎖️Review. I have had a storage unit for a couple years now at this location. Very clean facility, great selection of available units and super easy to get signed up. I recently called the store manager Maria at the live oak location in regard to my account and she was incredibly helpful with fast resolution. I highly recommend this place. Great Facility and Great service
I reserved a Public Storage unit online a few nights ago and I received a call from Rachel introducing herself the next day!! So we decided to go into the office to secure our unit!! But Rachel was not there that day!! James was and he helped us secure our unit!!! James is the best!!!! Very friendly and informative!!! We had a few hiccups but James helped us through them!!! I would definitely recommend James at Public Storage on 1604 E in San Antonio!!! And I’m hoping to meet Rachel soon!! :)
Maria has the best customer service setting us up with our storage unit has never been so smooth.
Fast and easy sign-up. Very clean facility.
I Im love……. It’s truly the people sell the products and Maria won me over in 20 min flat. She gave a full tour, she was so nice and willing to help! Maria answered any and all questions I had plus she keeps the place so clean, looking and smelly immaculate I wouldn’t want to keep storage anywhere else.
Maria was AWESOME!!!!! Thank you so very much. Very clean and affordable unit. Very easy process.
Maria was just so very helpful!!! She addressed all my concerns and more. This made this difficult time for me much much smoother. Thank you Maria!!!
Maria is amazing, she is amazing and went over and beyond for me! She is the best! 10/10 recommend this location, ask for Maria!
Had a great experience with Maria's help on the phone. She did my rental and explained the entry process and how to get to my space. She's very knowledgeable and friendly.
Maria provided an excellent customer service and super friendly helping on the process renting a unit.
Great Spot, not so busy area, clean and easy access with app makes a huge difference. Did a survey and the actual DM called me to discuss any concerns I had. That is great customer service. Would highly recommend this Public Storage.
María was extremely helpful. Made the experience smooth
Maria at this location is wonderful. She is kind, courteous and very knowledgeable.
have been with this company for several years, and I am very happy with the service that they provide. I'm so impressed with the staff and their professionalism, and I highly recommend them for all of your storage needs...thanks so much for providing top-tier service and for having people like Calvin in your organization!! 🌟 🌟 🌟 🌟 🌟
Maria at live oak location was a great big help n very attentive with patience
01/28/2025 (Update - Current) Review:
Maria was the employee who assisted in my vacate process, and I must say she was thorough, sweet, and knowledgeable on any future questions I may have called latwr to ask. Public Storage at this location is definitely top 100% in customer service and care. I appreciate every encounter I've ever had whenever I came by the storage unit I had. Thank you for all that you all do.
05/17/2024 (8 months ago) Review:
Jenn was the employee that helped us with everything and she did an amazing job! Walked us through the process and gave the perfect tour, very much appreciated and top notch customer service!!!
Maria was excellent and helped me after the call center gave me the wrong location. Was happy with the service so I decided to stay
I had an amazing experience at Public Storage, thanks to Maria, the property manager! She went above and beyond to help me replace my lock quickly and efficiently. Her professionalism and friendly attitude made the process so smooth and stress-free. It’s rare to find such excellent customer service these days, but Maria truly exceeded my expectations. Highly recommend this location!
Maria has been incredible in her support. Customer Service can make or break an organization/company and Maria’s customer service has been exceptional. I had experienced fraud charges on my card and the payment couldn’t get processed for a while until the new card arrived and Maria went above and beyond to ensure that my account was properly annotated and I was charged appropriately without anything happening to my storage unit
This place is super friendly and very helpful! 10 outta 10 would recommend to my friends and family. Also very clean.
I just called and spoke with Maria because my rated had gone up. She was able to work with me. Maria was personable and helpful. I appreciate Public Storage for being willing to work with their customers.
Maria was extremely helpful, professional and courteous. We were indecisive about where to use for storage until we encountered Maria. She’s such a delight and after talking with her we were sold on this facility! Thanks Maria!
Morgan was super super super super super super patient and very professional
Front desk staff is amazing and they make things easy. Super friendly. Morgana helped and was super nice!
Morgana is the best!!! Lucky company
Great experience at Public Storage. Thanks Holly, Calvin, and Serena!
Storage starts off cheap was $112 first total with taxes and fees before second year was $300. Every 6 months or so bill goes up about $50-$65 dollars with just one month warning of the increase
Spoke with Holly on the phone after being a customer for a very longtime. I left the building 2 days after rent was due and got bill the full amount for a 10*20 unit of 280.00 for 2 days of being there.
She called and stated that she will take care of the bill due to my history as a customer. Holly was a great help in this matter and i great appreciated her customer service.
I would refer people to store there good here which is a well protected area and great customer service.
Morgana was a great help even went the extra mile to help me save money by finding promotional offer would recommend this Location
I looked at renting a locker and Morgana was very helpful and insightful in assisting me in finding the right size unit. I will definitely be getting a unit with her helpful guidance.
The staff was welcoming and helpful
Morgana was amazingly helpful!! Wouldn't want anyone else helping me! Thank you so much! You are an angel!!!
I was hesitant on using this facility until I met a wonderful customer service rep named Morgana who answered all of my questions thoroughly and patiently with kindness and a smile. Definitely recommend renting from her specifically and whoever her mgmt is should give her raise bc she is a multitasking queen handling calls, in person requests and conducted a lovely tour of all available storage spaces in my price range! You’re in great hands if Morgana is the one assisting you, so professional! Thanks again for the exceptional service 💛
Friendly customer service and a very clean facility!
Morgana is amazing, her customer service is stellar and I have thoroughly enjoyed my experience with Public Storage. Clean, spacious, indoor, air conditioning just GREAT!
The manager here is super nice, and the place is super clean.
spoke with brianna, she answered all my questions
Morgana was great. I was having problems paying my bill with the online portal but she was very nice and got me all squared away super quickly.
I called to inquire information about a storage unit. Morgana was the associate I had the pleasure of speaking with. She is very friendly, and helpful. She answered all my questions and you could tell she had a smile on her face without having to be there in person. Great customer service skills! Looking forward to meeting her when I finally make my way that way.
Staff was awesome, very patient and helpful with all that I needed done. My storage was clean , I would recommend this facility to all.
Love it, facility was clean Morgana and the staff was very helpful, friendly and nice.
Morgana is a true professional. Kudos to her!
Morgana was wonderful to work with. She was able to assist me in my reservation to make sure that I was put into the unit that I wanted. Thanks for the great customer service!
Morgana is the best. Had issues with my account and she was able to address them with ease. Gives me peace of mind that although Public Storage is a huge company, there’s people like her working there to take care of the local customers!
I appreciate Morgana for the help with my unit and taking the time to understand
Morgana was very helpful, answered all my questions, very pleasant facility and she was very pleasant to deal with!
I was in a tuff situation transferring from one unit to another Jenn was great in helping me with that so from bad experience turns to a great one her people skills everywhere I go is what I pay attention to
Heyyyyyy yallll ok so I love to write reviews and this one definitely needs one!!!! So 1st and far most!!! Jenn!!!! The woman that took our call and set everything up for us!!!! Omg!!! She is beyond a 5 star!!! She's 100 star!!! From The start of my husband and i calling she was so awesome! Very kind and helpful to us always!!!!! Got us all set up no hassle at all!!!! Customer service 100!!! And when we finally got there she remembered us and gave us the same wonderful service! Thank you so much Jenn!!! The storage is so clean also!!! Kept up very well floors walls and everything! I would recommend this place 👌 😄 to everyone!!!! Keep up the greatness Jenn!!!
Jen is so communicative & helpful. I haven’t had any problems with this facility over the past year & i highly recommend!
The representative that was there was so AWESOME! Very friendly and professional and funny. Answered all my questions swiftly and made it a smooth experience and not a transaction.
Jenn is amazing was super helpful after my wife passed. This location is far superior than any other location
Jennifer was nothing but professional when I walked in and asked to see a unit, she helped me through the entire process and got me setup with a great deal the same day!
Ms Jenn was so helpful and friendly . First time moving out and i needed to get a storage unit. And i wasn't sure what i needed but she made the process so easy.
I've been renting a storage space for a little over 2 years. The property manager there has shown nothing but compassion for my current situation. She really listens and treats individuals like people instead of another number in their database. Hats off to her and her team. I highly recommend choosing this location for any of your storage needs.
The manager Miss/Mrs. Jenn worked with me to help stay in my unit. She is deserves to be promoted above her peers
The employee at Live Oak Texas Public Storage are very friendly and always welling to help you out also very understanding. Thank you to Jen for all your help I appreciated so much!
Max & Jenn were super helpful and made our move out so easy. We will definitely be using Public Storage in the future for our Storage needs.
Max was very very helpful and Jenn was a delight. Awesome people Thank you so very much for all your help!
The area was clean and comfortable. The staff member was efficient, knowledgeable, and friendly. I explained my issues which required me to upgrade my current storage unit. She was very thoughtful and understanding. It was a pleasure working with her.
Jenn was extremely helpful and kind. She insured that I had a smooth move in process and kept a smile while doing so. I will be recommending this location to family and friends. Thank you Jenn for being so great (:
Jen is amazing! She was so sweet and helpful over the phone. I am so happy she works there!
Very clean storage place Max was wonderful answer all cover walk us though the process Max have excellent customer Service
Jenn was terrific! She made my storage worries go away. What a GREAT employee . She should be in management with awesome people skills. Moved from Florida and Jenn made me feel right at home.
Nothing short of amazing customer service. Even before I was a customer met Jen on her lunch break at the Qt, had questions and all she did was deliver excellent service. So of course I was there the same day for a unit. The facility was very clean and well maintained. Thanks again Jen!
Max was helping this location from another store and was an amazing asset! His patience, attention to detail and thoughtfulness of the moving process made our move out of the storage a seamless one. Thank you!
Ms.Jenn is the nicest customer service representative I've had in San Antonio for over 9 yrs. She was so willing and dedicated to make sure that I was taken care and I had everything I needed. The facility was clean and always smells fresh. This is the best storage facility I've seen in a long time. Great job Jenn and the Public Storage Team.
Jenn has been an awesome manager helping us through multiple moves, great facility, clean, with helpful staff
Great staff!
Unit was clean on move in, and the climate control works great.
Talked to Morgana and she was polite, professional, and quick getting me through the paperwork
Came here today to get a storage with my sister. Customer service was awesome! Jenn was very helpful and helping us on anything we needed. Kudos to Jenn 👏👏👏
I am a stickler for good customer service and today I was not disappointed. I was assisted by Morgana who demonstrated excellent customer service starting from the moment I walked in the door. She greeted me with a smile and was ready to assist me with all my questions. She was knowledgeable, quick and efficient. I enjoy coming in to the facility to speak with someone in person and today, Morgana made the visit worthwhile with her excellent customer service. Looking forward to speaking with her in my future visit to Public Storage
Morgana is wonderful! So helpful and inviting. She took her time to help us take care of what we came in for. She provided us with an excellent customer experience! Definite Keeper!!
Jenn was very friendly, prompt and had great customer service. Thank you Jenn
Amazing facility with great access control. It is climate controlled, clean, and in a convenient location just off 1604 East.
The staff (Jenn) was very courteous and patient with me as I tried to make decision about the right size for my stuff. My experience so far is great.
Jenn is the best!! Excellent service! Left feeling safe and secure!
Ms. Jenn was very kind and helpful when I first visit Public storage @Live Oak. Even though she was middle of lunch break, she made time for me and gave a tour. This storage is every clean and smells very fresh. I highly recommend this storage and Ms. Jenn is awesome😊 Thank you so much Ms. Jenn!!!
Ms . Jenn was supper kinda and helpful . The place is very clean and it’s very safe .
Jenn is wonderful! She made the rental experience so pleasant and easy. She is so nice and helpful, and I'm glad I chose this storage facility over another one.
Max went way beyond his customer service was great!!!
Jenn was very helpful in finding a unit for me. Fast, courteous and funny.
Jenn was so very very helpful and kind.Answered any and all of our questions.She is awesome!Also very clean storage building and all the units she showed us were spotless!
Jenn was so nice and helpful 110% recommend this place there security is top notch
I needed a storage unit and the front desk person was kind and professional. She set me up with a unit and showed me around in under an hour. Great service.
Rented a unit here for about 2 years now. Was about to end my lease because I have gotten rid of alot of things and never thought about downsizing. Jenn was very helpful in offering a smaller cheaper unit for me and made the process very easy. Thank you so much Jenn
Max was awesome and informative, I’m excited to store my house hold goods at this location!
Jenn was amazingly helpful and kind. She really made the whole process smooth. She helped my moving in process with facilitating a contact inbetween my movers getting there and me a few minutes behind them. The property is clean and well kept.
Jenn at this location is absolutely amazing!! Helpful, personable, great at what she does!! Great service!
Jenn crushed it!!!! So helpful nice and easy no issues or concerns. Was able to answer all of you questions
Such a clean location. They always answer the phone when I call.
If you need prompt customer service then avoid this place because no one answers the phone and no one is there during business hours.
I moved my stuff to Public Storage from another place because they raised the rent by $60; then, PS did the same thing a few months after I moved my stuff over. My rent went from $170 to $263 in less than 6 months. So sad. I have used PS in a couple of different cities over the years and was completely satisfied! They have lost my business.
Awesome spot. Bruce made move in very easy.
Valerie was spectacular. I would recommend this Public Storage to anyone...👍
Great customer service!!
I couldn’t rave more about the excellent service Valerie gave me. We were originally looking at another storage unit company, that was cheaper, but had horrible service. Valerie called me to set up an appointment to come check out the property. Just her kindness, and customer service alone are the reason I decided to not go with the other company, and brought my business to Public Storage.
Awesome and convenient location. VERY CLEAN AND QUIET AREA!! Valerie is simply AMAZING!!!!
Valerie was so helpful, patient and efficient with me and my friend! She figured out a very complex, money saving storage solution. We combined 2 small storage units my friend had in different locations in the San Antonio area into one new larger unit. This saved my veteran friend over $100 month! She was so kind checking in on us during the moving, and provided us with free water when it was 106 degrees outside! Valerie is very friendly, nice, and worthy of recognition for the outstanding customer service she gave us! I am not exaggerating at all. I haven't experienced her level of service in a long time. Thank you Valerie so much! God Bless You! Randy Green
Valerie was amazing and helpful. Very welcoming and professional too. She answered all of my questions and helped me make the best decision for my storage items. Thanks for being Great Valerie.
Went to get a larger unit and everything went so smoothly. Themla showed me the available units and was very kind. I was in and out of there in less than 10 minutes.
Needing a storage unit to prepare for my upcoming move, the level of care I received from the start to end was great! Valerie answered all of our questions and was really patient throughout the entire process. She not only provided outstanding customer service but great advice. I can tell she really cared about our needs. Thanks again, Valerie! ❤️
The facility is clean, appears safe and definitely well maintained as well! Great prices!
Had the oppertunity to work with both Danae and Valerie! Both were very nice and helpful.
I recently had the pleasure of interacting with Valerie and I must say that her exceptional customer service left a lasting impression on me. From the moment I walked in. Valerie greeted me with a warm welcome and an eagerness to assist. Her professionalism and dedication were evident throughout the entire experience, making it a truly pleasant one. Valerie is a great asset to this place.
Valarie was super helpful and extremely efficient with helping me get a storage unit today!
Valerie was a major blessing this morning after the storm the power went out and the doors and codes were down.
She was able to get us inside swiftly so we could start unloading our unit and even offered us waters !
Thank you again Valerie for your amazing support and hospitality at self storage in Live Oak Sa .
Everything was great
My husband and I have used several storage locations in the past but this one was by far our favorite. The reason is because of the customer service we received from Valerie. She was thoughtful, friendly and incredibly informative. We highly recommend this particular Public Storage for all of your storage needs!
My husband and I have had trouble with codes and stuff before at our unit, but Valerie was there today and she was SUCH a tremendous help! She’s awesome, her communication skills are great!! And she was super understanding, she’s awesome.
I was shocked to see when I arrived at location the the property manager Valerie was actually on property. She was very courteous and was knowledgeable about policies and property area. We had a horrible experience with previous storage facility with thefts and not having access, Valerie made us feel extremely comfortable with storing our families memories with Public Storage. I recommend anyone looking for an A+ experience in customer service to visit this location. Thank you
Clean and very friendly staff
I met with Valerie and she was excellent! She showed me two units I was interested in, explained everything thoroughly, and made sure to answer all of my questions. She was extremely helpful in my process and made it very smooth! Thank you again Valerie!
Crystal was very helpful..
Location was great for my storage needs. Very fast and smooth procedure for renting a unit with Dezi
Dezi was so helpful answering all of my questions and she never made me feel like I was asking a silly question. She put my mind at ease helping me every step of the way it is nice to know that there are still people that know what great customer service is about. Thanks Dezi!
the effort put in by Dezi to help explain and show me how to me how the mobile app work just made life easier for me !
Valerie was very informative, super patient and was very kind
Great experience at this location. After a BAD experience at the Public storage on Meadowland in Universal City. Came to this one in Live Oak. Valerie was super helpful, friendly, amazing.
Dezi is a great property manager and so helpful.
Jennifer was super helpful with a very delicate situation after my divorce. She was very patient and understanding and was able to help us both out. I highly recommend working with her at this location!
Thank you Jennifer for helping me out today.
Jenn was very helpful and friendly. They have good dollies, clean bathrooms, return phone calls in a timely manner, and I like the ability to pay online.
So right out the gates thought I was getting a great deal on a 10x15 then I find out about a $1 deal the day I am moving stuff into the unit. But, there wasn't anyone in the office to speak to about it. As a matter of fact, you have to go to the office to get a cart to help with unloading. Come to find out from others, that rent there also, no one is ever in the office during business hours. This caused me to take longer to unload and cost me more money because I couldn't get my uhaul back in time. Should have known something was up when the call center person stated the property manager would call me in about 20 minutes to an hour when I set this up and instead got a text message at midnight with info on my unit. Already can't wait to get away from this place
We were forced scheduled an appointment to rent a unit showed up and there was no one in the office. We called and it went straight to voice-mail.
Also we had rented a smaller unit through the website and we tried the code to get in only to find that the code we received does not work.
Definitely agree with other reviews. Ms. Shayla C. Provided me with awesome customer service. Had to cancel my storage unit after paying for fees etc. She took care of canceling everything for me and will be refunding my money!
Can’t be happier. Thank you Shayla!!
Love the space I have but there never seems to be anyone in the office during business hours. Wish they would post their hours for all of us to know when is a good time to go by if we need to speak with someone.
Dezi was awesome and very nice and helpful I would recommended
Needed a storage space quick and unexpectedly. Went in and Dezi showed me 2 options and was able to get me all taken care of so quickly! After the week I'd had, it was so nice to have such a friendly person so willing to help in any way she could. I'm hoping this storage is short term but if I ever need one again I'll definitely come back here. Dezi is awesome!
Came to store my household goods with Dezi and the service was great, the units were climate controlled with AC, and she went out of her way to get me information and discounts. Great place to serve all your storage needs!
It seems no one is ever on property, even during business hours. I’ve only managed to use a cart once while I’ve been storing my things here and the other 5-7 times I’ve had to lug all my boxes to my storage unit, and it’s definitely not a short breezy walk. I took these pictures last time I was there looking for a cart and I found the elevator stuffed with plywood and some couches just thrown in one of the corridors. Unfortunately, couldn’t find a cart again today, and no one was on site again… I would recommend another property or company for your storage needs.
If you're looking for a place to store you're belongings, this is the place! Dezi and Lindsay always have a friendly smile and always make everything so easy. These ladies are so helpful with and issue I may be having. The entire property is always clean!
I rent two units from this location and hardly ever go to them because I tried to pack adequately so I wouldn't need to rummage thru them. Well, I needed a tv out because the one I had gone up. I went to the storage unit and got the tv and realized the remote and plug were in another box not far back but I needed to move some things out to get to it. Long story short I didn't realize it was after 9, it was 9:30 to b exact. While coming out I accidentally let the door close and It was after 9 so it would not unlock. I wouldn't have cared if I had not left my keys inside to my car and my house. I called customer service and was told there was nothing they could do. Fortunately there was another person coming out and I asked them to hold the door for me.
All is well, fine and good till this morning I was called by the property manager and threatened that if that happens again my hours will be restricted to just business hours. Like that matters, it's only 3 hours less than your regular access hours....LOL -
I pay these people almost $600 per month (which I pre-paid 6 months) and I get the hours are till 9 pm but last night was an anomaly. I am a good customer you have never had any complaints or disturbances by me or from me. I don't respond well to threats when I am paying you money for a service. I will be moving my storage units to a company that doesn't threaten their customers!
This place is amazing cameras everywhere Lindsay and Dezi are so polite and friendly always willing to help