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Address

12710 Nacogdoches Road
San Antonio, TX 78217

Phone

210-390-6033

210-390-6033

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Phone

210-390-6033

210-390-6033

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 41/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 41/mo $55
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x10'
    Online only price
    $ 42/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 42/mo $56
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 43/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 43/mo $57
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 70/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 70/mo $93
    Online only price
    50% off first month rent

    No Obligation

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    10'x15'
    Online only price
    $ 111/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 111/mo $148
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 129/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 129/mo $172
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 183/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 183/mo $243
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

El Dorado Storage Units Near I-35 and Wurzbach Parkway

Public Storage in El Dorado offers up affordable self storage solutions in a convenient Uptown location, just a short drive from Interstate 35 or Wurzbach Parkway.
Situated right on Nacogdoches Road between Thousand Oaks and Bell Drive, customers will find a great selection of indoor storage units and outdoor storage units perfectly sized to fit nearly any haul.
Grab golf clubs out of a 5x5 storage unit and head right across Uhr Lane for a round at Northern Hills Golf Club in just minutes.
Moving into an apartment with roommates in Valencia, and there isn't quite enough space for everyone's stuff? Let a 10x20 storage unit provide some much-needed extra space by storing a spare sofa, coffee table or bookcase, not to mention some extra boxes.
For even larger loads, a 10x30 storage unit can hold everything from inside a five-bedroom home, or even a small business nearby, whenever a move or a relocation is in order.
The property manager lives on site and the rental office is open 7 days a week.
With cheap storage units and exceptional customer service, it's hard to beat the rental options at this El Dorado Public Storage, proudly serving the greater San Antonio community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 275)

September 4, 2023
Google Public Storage Jesus Echartea
Horrible service, not recommended.
August 4, 2023
Google Public Storage RZ InSA
Rat infested and not climate controlled. Ruined everything in the unit!
August 2, 2023
Google Public Storage Laura M
I have RAT POOP all over my unit!! DO NOT RECOMMEND!! To talk to anyone there you have to make an appointment, even if someone is there on site. Makes no sense. They haven’t done anything to fix the problem or called us back! We also have to clean it up ourselves smh.
July 31, 2023
Google Public Storage Joshua Carr
No one ever in the office. No signs up. Can't get anyone to replace my lock. This place is a waste of time.
April 17, 2023
Google Public Storage Maria Herrera
Had a wonderful experience staff was amazing answered all the questions I had great service well recommend to family and friends price is fair Tammy And Racheal Did An Amazing Job Providing Help
April 2, 2023
Google Public Storage William Kelley
Rachel has been taking good care of my needs for years.
April 1, 2023
Google Public Storage Raymond Prevott
Great location and friendly helpful staff...ask for Elias.
February 11, 2023
Google Public Storage Baron Bronson
Valerie was sitting in For Rachel and I was finally getting my unit because of my schedule. And Valerie took such good care of me! With her help ,expertise, knowledge and positive energy. She not only put a smile on my face, but was the highlight of my day!! Thank you Valerie!!! Sincerely: Melvin Lewis
January 29, 2023
Google Public Storage Joe Shaw
December 14, 2022
Google Public Storage Aaron Fuentes
Bruce was an absolute joy. Very professional and helpful. I appreciated him getting me into the unit I needed.
December 14, 2022
Google Public Storage Daniel Marron
Good customer service. Area is clean.
December 14, 2022
Google Public Storage Ruben Molina
Bruce was super helpful with everything . I Was able to find a safe and secure rental space for my items . Thank you !
September 1, 2022
Google Public Storage Stacy Walters
Tiesha did a superb job!
July 10, 2022
Google Public Storage Marq M3
June 3, 2022
Google Public Storage Lois Barnett
You have to be out of their gate before 9:00 p.m. or the alarm will set off. Not by 9:00 p.m. before 9:00 p.m. most of the time you don't get discounts if you're a previous customer.
May 24, 2022
Google Public Storage Mario Martinez
Good rates.
April 24, 2022
Google Public Storage Leonor Zavala
April 17, 2022
Google Public Storage Patricia Patton
Rented storage units - 2. Rep was very helpful. If you sign up online on their app, you get a better deal.
March 13, 2022
Google Public Storage Arasely Sanchez
Great Customer service friendly.... Rachel the manager is Awesome and friendly services ☺️
February 7, 2022
Google Public Storage B!lly Ware
The customer service at this particular location was excellent. The prices are kind of high but typical for this area.
February 5, 2022
Google Public Storage Jusa Gaci
Thank you Rachel, for your Great service, and I am grateful for your help. I truly appreciate you. Blessing and thank you again.
December 15, 2021
Google Public Storage Mokaos Ordorica
Very helpful and friendly staff
November 30, 2021
Google Public Storage Javier Torres
November 6, 2021
Google Public Storage Jackie Love Mendoza
The property manager Rachel is awesome, absolutely the best in customer service and helps when ever I have a question or need extra services, she goes above and beyond to make sure her customers are happy, thank you Rachel for all you do.
October 31, 2021
Google Public Storage Fernando Reyna
October 28, 2021
Google Public Storage zayra gaona
Awesome service! Very helpful
October 17, 2021
Google Public Storage Victoria McCoy
Rachel was a great help! Came in right before closing and she took the time to help my boyfriend out and was very welcoming. We were relieved when we finally found a storage unit. Thank you for the help.
September 10, 2021
Google Public Storage Valeria De Luna
Very good place, I highly recommend! Rachel was very nice and helpful!
May 31, 2021
Google Public Storage Dante Molina
Superb storage conditions. 100% would recommend to all my friends and family.
May 17, 2021
Google Public Storage Gina Grace
Rachel was such a great help! So kind patient and understanding. Such a clean well taken care of establishment thank you for your help.
April 24, 2021
Google Public Storage Rick Saldana
Great customer service! Love the new app! Always clean and friendly! Reasonable rates! What else can anyone ask for!!!!!!!!!!!
April 5, 2021
Google Public Storage Kellie Rigdon
Friendly people. Cheap rental. Easy in and out. Great app getting through Gates. Very clean.
February 12, 2021
Google Public Storage Shana Camp
This facility is always clean and secure. We have used this facility for over 5 years and have always gotten great service. Rachel (property manager) is great at what she does...sometimes working 6 or even 7 days a week. For all that she does, shes always courteous to others, understanding of customers needs, and does it all with a smile on her face. We would recommend this facility in a heartbeat.
February 11, 2021
Google Public Storage David Osteen
Great management. They even have access without having to get out of the vehicle! Overall, very happy with the location and service. Only real downside is the mandatory insurance which raises the advertised price but that is all storage places. But even still, with that it's still a good value.
February 9, 2021
Google Public Storage Veronica DiOli
Jasmin is an excellent worker, very friendly and attentive to details in order to give the best service, shes the best and I'm glad to get my perfect fit storage
January 29, 2021
Google Public Storage Mary Crider
Rachel is awesome and I love her
January 29, 2021
Google Public Storage sarah turner
Jasmineis Awesome!!!!!
January 27, 2021
Google Public Storage Katherine Coffman
Customer service is what sold me on renting a unit here. Jasmin was absolutely great and very helpful!
December 28, 2020
Google Public Storage Jen Rodriguez
The on-site person, Rachel, was so helpful and nice! She was super helpful in helping us set up our first storage unit! She made the process very easy!
December 7, 2020
Google Public Storage ClappedOutAccord
Lady was super nice for my first time doing everytime it went super smooth
December 3, 2020
Google Public Storage Jesse Cook
October 23, 2020
Google Public Storage Kevin Ward
October 17, 2020
Google Public Storage DaNte Molina
Outstanding customer service, i feel my unit is safe under this locations care
September 1, 2020
Google Public Storage Blake Adams
Rachel was fantastic!!! She made my first storage unit rental for my business so easy! I can’t recommend them enough. Don’t hesitate to stop by if you need to store anything!!
July 22, 2020
Google Public Storage Raymond Martin
July 16, 2020
Google Public Storage P Gonzalez
Rachel, Bruce, Dezi all arr very nice and very helpful. Property is always clean. The only problem is the gate keeps breaking down
June 12, 2020
Google Public Storage June Philips
Rachel is the best..she will go out of her way to help you!
June 6, 2020
Google Public Storage Mary Ann Galaviz
May 24, 2020
Google Public Storage Scott Nichols
April 22, 2020
Google Public Storage Kenny Hoppe
Great service, but their prices just keep going way up, no lights in storage units.
March 7, 2020
Google Public Storage norma schooling
Michael was very professional he explained everything to me very easily and made the transaction so smooth. Highly recommend dealing with this location specifically if Michael helps you out.
March 4, 2020
Google Public Storage Al. D. H.S.
Been here for over a year now. The staff is friendly and understanding
February 28, 2020
Google Public Storage Patrick Paslay
Rachel is the best! Friendly smile and cheerful everytime! I feel very secure here the complete opposite from Uhaul, where their cameras dont even work, storages are infiltrated nightly, and anyone can piggyback through the gate. Not here! Cameras, Motion Sensors, gate timer closes as soon as you drive through, and Rachel's desk is front and center to see everything.
February 25, 2020
Google Public Storage Christa
Rachel is a blessing and I appreciate her great customer skills
February 11, 2020
Google Public Storage Bryan Cloud
Ive been very happy with storing at this location. We have only been storing for a short time and very pleased with the experince. The place is always clean and Rachel is always so nice.
February 11, 2020
Google Public Storage Amber Little
Clean, friendly, and good prices!!!!
February 4, 2020
Google Public Storage Jennifer Hamilton
My name is Jennifer and I have been using this facility to store my belongings for about 3 years now. Rachel has been the primary person I’ve dealt with this whole time. Rachel goes above and beyond to help with any questions or answers I may have and need from her. She is absolutely wonderful and I just love how much she goes the extra mile to help keep me informed about my unit and upcoming payments. Thank you Rachel for being so wonderful!
January 30, 2020
Google Public Storage Raven Hilliard
My experience with Public Storage was absolutely hassle free all thanks to Rachel! This wonderful gem literally makes you forget you’re storing away your whole life and treats you like family. I have had my storage unit for a year now and as exciting as it is to move forward I must say it feels a bit sad knowing I’ll have no reason to come here anymore. I loved every part of making the decision to come to THIS location. Rachel has been so helpful and has reminded me of what customer service is all about! They say it’s 50% you 50% the location. Well I’d have to say it was 100% RACHEL that made me choose this place after being greeted with such hospitality. Thank you 😊 my time is up here, but another will need my spot so my prayer is that they are met with the same grace and kindness as I was.
January 26, 2020
Google Public Storage Dreama Alvarez
January 12, 2020
Google Public Storage John Klemp
Great people! Rachel makes you feel so comfortable when asking ANY question. Place is always clean and reasonable prices.
January 12, 2020
Google Public Storage Jazzmine Mijares
Great customer service 👍 so nice did not have any problems
December 29, 2019
Google Public Storage Be Clean
December 28, 2019
Google Public Storage Nicolas Cuellar
I was helping a friend move his things in and l couldn't help but notice how clean the property was, not to mention the exceptional customer service that the staff provided. I would definitely refer anyone looking for storage to rent here.
December 23, 2019
Google Public Storage Belinda Soto
Awesome place always helpful and very friendly. Rachel staff there is awesome. Always friendly and answered all questions. Great place and my stuff all in good condition
December 16, 2019
Google Public Storage Anne Chastang
December 6, 2019
Google Public Storage Kelly Falcon
Great service and very helpful!!!
November 24, 2019
Google Public Storage Nicole C
If I would've known they had rats I would of never ever came here
November 16, 2019
Google Public Storage Matasyn Hamilton
October 28, 2019
Google Public Storage Bellane Urrutia
October 26, 2019
Google Public Storage J. Dike
Good service and very informative
October 14, 2019
Google Public Storage Johanna Lopez
Thank you Rachel for simplifying how everything works. The process was fast and easy. Not to mention very affordable storage. Totally recommend these units!
October 12, 2019
Google Public Storage Andy Fuentes?!¿¡
I loved everything about it, except I'm leaving do to my rates are going up after a year or so, not what I thought a good customer would expect.
October 10, 2019
Google Public Storage Kaila Dudley
Rachel is amazing, great help and wonderful personality. Love the space she gave me and the price was awesome!!
September 26, 2019
Google Public Storage Gavin Nichols
Very reasonable. Certainly easy to work with.
September 21, 2019
Google Public Storage Mirsha Zertuche
My husband and I received outstanding services from Mr.joaquin. because of him we got the unit thanks mr.joaquin
September 11, 2019
Google Public Storage Martin Alvarado
September 8, 2019
Google Public Storage Damaris D.
Rachel was very helpful and very professional!
August 27, 2019
Google Public Storage David Luna
Highly recommend this location Marie was just awesome today , very fast was on a short time got me in and out quick , will be seeing y’all again soon thanks Marie for all your help !!!
August 16, 2019
Google Public Storage Bryan Smith
Very friendly staff and great location
August 12, 2019
Google Public Storage Ashley.N.Michelle Del Valle
Manager (Rachel) was very friendly. Loved her spunky attitude & was very informative.
August 9, 2019
Google Public Storage Esme Pinones
Great customer service. . Quick
August 9, 2019
Google Public Storage Janie Lopez
August 2, 2019
Public Storage dale jr8848
Can I store a vehicle here
August 2, 2019
Google Public Storage George Planas
Letty was very friendly and h
July 19, 2019
Google Public Storage Sandy Lucio
July 18, 2019
Google Public Storage Shirley Forbes
Rachel is the best
July 15, 2019
Google Public Storage Nino Campuzano
Rachel was amazing! Excellent customer service 👏👏👏
July 9, 2019
Google Public Storage Luke Bourke
I stopped by just to get a idea of what the cost was. The employees Rachel and Michael were very helpful and knowledgable. If my situation calls for it I'll definitely be doing business with Michael and Rachel.
June 29, 2019
Google Public Storage Jennifer Rivas
Rachel is so awesome!! She is so helpful and knowledgeable. I highly recommend this location for all your storage needs. I've never met a more patient, kind and wonderful employee!!! YAAAASSSS Rachel!
June 29, 2019
Google Public Storage Jose Aranda
Good service at attending people
June 29, 2019
Google Public Storage Alejandro Flores
Great friendly service, Letty took care of me and made sure to explain everything thoroughly upfront!
June 10, 2019
Google Public Storage Guadalupe Campos
Michael did an excellent job. Explained all great with a smile.
May 25, 2019
Google Public Storage SANDRA MARTINEZ
May 20, 2019
Google Public Storage James Mcdaniel
Rachel was great at her job
May 10, 2019
Google Public Storage Erick Ruiz
Service was GREAT. Onsite mgr Letty was friendly and knowledgeable. Process was quick and easy. Not happy about having to buy my lock onsite but that is the corporation
May 6, 2019
Google Public Storage 0110tnt
Easy, fast. Was in and out. Great customer service
April 25, 2019
Google Public Storage Brian Duarte
Really satisfied with the service and the assistance that Rachel gave me in getting my storage together. Fast, Smooth, and efficient process. All my questions were answered very detailed. Thank you Rachel!
April 23, 2019
Google Public Storage becky geistel
Called the number on Google. Spoke to the companies hotline, that informed me they were running a special. One dollar move in, next month $40 on the size unit I wanted. I asked the lady several times in amazement if that's all I had to pay. She stated yes. She informed me someone from the storage unit would be calling me shortly to confirm a date to move in. Shortly after, I received a phone call from Letty. We scheduled the time I would arrive the next day. We also discussed my amazement that all I had to pay was a dollar. I didn't ask any questions about other fee' s because CLEARLY I wasn't aware. However as an employer, Letty did know that other fees would apply but didn't let me know. She either with held that information to sell a unit, ill informed by management to make the customer fully aware if all fees prior to showing up, or she's just plain incompetent and didn't care. Showing up the next day the manager showed me the unit. I agreed and headed back to the office. She proceeded to tell me all the fees that would apply. The lock, insurance and taxes. Way more than a dollar move in promotion. I refused to pay & told the manager I was only supposed to pay the promotion fee. She told me that the lady who initially took my call was from California and that every state requirements were different. I accepted that.... but Lettys requirements was my problem and she should have fully informed me. Communication & transparency is every thing. Considering I was moving I was on a budget and not knowing my full responsibilities with Storage it caused me a huge huge problem. I was unable to rent the storage unit and had to stop the movers whom were waiting with my belongings in their truck. It infuriated me the lack of care the manager displayed while explaining my concern. Anyone that passes the buck onto someone else specially a manager is unfortunate. She should of waived those fees or set up a plan for payment at another time BECAUSE her employer didn't fully inform me...any storage unit that doesn't allow you to have your own lock or give you an option for insurance shouldnt receive your business....
April 22, 2019
Google Public Storage Robert Huron
Nice, friendly, and knowledgeable staff.
April 12, 2019
Google Public Storage Henry Gonzales
Awesome!!!
March 28, 2019
Google Public Storage LILY MIJARES
Great customer service. Friendly and informative. Would recommend this place to anyone looking to store their stuff.
March 26, 2019
Google Public Storage Vanessa Williams
The customer service was excellent. The store manager was very helpful and informative.
March 16, 2019
Google Public Storage Alvaro Garza
Letty was awesome! Answered all our questions!
March 11, 2019
Google Public Storage Gereshom Yasharala
Too expensive
March 1, 2019
Google Public Storage Brent Doakes
Letty thankyou for the EXCELLENT customer service today. The experience of opening a rental unit today was top of the line. I'll be telling all of my friends and family about this location
February 25, 2019
Google Public Storage Brandon G
So this is the second public storage I've been to in the last year and I have to say I'm just as impressed with this one as the last one. I went with my kid to move some stuff out of their unit and the bill needed to be paid (go figure). The cleark was a sweetheart (Rachel?). The place seems pretty secure considering the area, and the place was a lot cleaner than any other business in the area. All in all a five star visit. Thanks much!
February 22, 2019
Google Public Storage Tommy McCombs
Been a customer at this location for over a year. Rachel and Letty have been nothing but kind and helpful. I would recommend this location to anyone. Place is always clean and staff always has a smile. Great job ladies
February 22, 2019
Google Public Storage Kiera Malone
Just stopped to get some boxes. Rachel was so up beat and new exactly what I needed. Ended up getting boxes and dividers. She was a breath of fresh air on such a crazy moving day.
February 16, 2019
Google Public Storage Alexandra Rodriguez
Thank you Ms. Letty you made this experience super quick and easy!
January 26, 2019
Google Public Storage Ellorie Conklin
Letty was very informative and personable.
January 26, 2019
Google Public Storage Anna Sandoval
Had a wonderful experience. Mrs. Letty made me feel very comfortable. She had answers to all my questions regarding my unit rental. The property was exceptionally clean. She went above and beyond. I would definitely refer friends and family to this property.
January 26, 2019
Google Public Storage Cozetta Pierce
Fast and friendly staff
January 12, 2019
Google Public Storage Tevin Gamba
Letty was very informative and professional. She made sure all my needs were taken care of. Thank you!
January 3, 2019
Google Public Storage Denise Finck
Costs too much!!!
December 28, 2018
Google Public Storage Raul Pinedo-Santana
Rachel at the desk provided good customer service for a first time customer and was real informative about all the details. Was pleased to be shown where my unit was and how to get in and out. She made it hassle free!
December 21, 2018
Google Public Storage Landen Delao
Tebra is awesome when I need help she knows exactly what to do.
December 16, 2018
Google Public Storage Destiny Gongora
Rachel is amazing. Super thoughtful and takes Care of you like family. She is a true green to this place
November 27, 2018
Google Public Storage Miguel Miguel
Rachel is straight up da bomb. Thank you for all your help
November 15, 2018
Google Public Storage Peter Stephen Larson
They are very helpful, and it's keeped very clean
September 29, 2018
Google Public Storage Roy Perez
Very pleased with the customer service at this location and will be back when needed.
September 28, 2018
Google Public Storage Vanessa chance6310
Walking into the main office I was immediately greeted. I was looking around for a unit and Letty was definitely helpful, she showed me around the facility and answered all the questions I had. She was very knowledgeable and I'll be going back for sure!
September 9, 2018
Google Public Storage Khalil Barbur
August 27, 2018
Google Public Storage jose reyes
Great customer service
August 26, 2018
Google Public Storage Marsha Torres
August 15, 2018
Google Public Storage Stephanie Newsom
Auctioned off EVERYTHING besides the clothes on back! About 14,000$ financially, maybe more..mentally I cannot begin to describe what this has done to me. I trusted Rachel, the manager with all that my family and I owned. There are many details I must leave out for legal reasons, but I attempted to pay before an auction that I wasnt notified about until the day prior..Im on SSI and the first thing I do every month is pay to protect my belongings! They illegally sold my entire life for 105$ and then sent me the bill. They refused to give me one or all 10,000 documents and personal items pertaining to a private family matter, medications, bank info, SSI info, pics, anything!! The month the auction happened, I even paid 2 full payments! They sold my unit to someone who I know and had their eye on it for the entire time..illegally!!!
July 30, 2018
Google Public Storage Katakam Srikanth
I went to this public storage location because I was nearby and my sister needed me to cover her payment. I met Rachel and was very impressed she has a great smile and personality and the store and facility was very clean. If I needed to store anything I’d come here first.
July 27, 2018
Google Public Storage Larraine Pape
Very pleased with the friendly service.
July 25, 2018
Google Public Storage The count of Montecristo
The DMs are good here
July 1, 2018
Google Public Storage Kisha J
June 28, 2018
Google Public Storage Liza Bocanegra
Great customer service. Very friendly
June 22, 2018
Public Storage Thomas De Luna
How much is your storage for one bedroom space?
June 17, 2018
Google Public Storage Matt Weber
Rachel was fantastic! I just went in to make sure payment for my mom because she's had some recent health problems.... Rachel was very prompt and made my day better with her happiness! Very clean inside and out as well!!
June 10, 2018
Google Public Storage Rudy Aguilar
We we're looking for storage and happened on Public storage, we stopped at one before this location & spoke to Samantha and she didn't have the size we needed, but was very helpful that this location had the size we needed. She called Rachel & hd what we needed, they were both very courteous,& very helpful truly was an exceptional experience. I recommend these locations
May 17, 2018
Google Public Storage Bianca Vasquez
Rachel is a good kind person. She did her job fast and easy as possible! Love the rates on the unit as will!
May 16, 2018
Google Public Storage Israel Deleon
Good customer service
May 8, 2018
Google Public Storage Matthew Clark
May 4, 2018
Google Public Storage Albert Blacks
Rep. RACHEL did an awesome job.
April 30, 2018
Google Public Storage Martha Montes
Service was awsome and quick. Very knowledgeable, kind and courteous, and vwry hlepful!!!
April 17, 2018
Google Public Storage Tyler van Keuren
Rachel was very helpful and got me into a storage unit quickly. Great customer service!
April 5, 2018
Google Public Storage Brenda Hernandez
Friendly,fast service by Rachel
April 2, 2018
Google Public Storage Cat S
Rachel was very helpful and friendly made the experience fun stress free and easy.
March 28, 2018
Google Public Storage Fernando Mijares
Great service.
March 28, 2018
Google Public Storage Natalie
March 27, 2018
Google Public Storage Kate Sibley
Awesome customer service! Thank you Rachel!
March 27, 2018
Google Public Storage Charles Guzman
Straight forward and super friendly employee. Rachel was able to get me a unit fairly quickly and with ease.
March 1, 2018
Google Public Storage Amanda Gwinnup
DO NOT STORE YOUR BELONGINGS HERE!! Rachel the manager is wonderful.... her staff/coworkers and company policy really needs to be addressed. So many issues to try and cover. The first being the lack of communication between customer and employee and as well as employee to employee or Manager to Employee. Seems no one knows what's going on and their company "policies" to include lock out/ lock over and lock cutting are NO WHERE in writing. Now I'm not arguing the fact that I was less than a month late (while maintaining close communication with them letting them know when I would pay my balance) but they cut my lock without telling me they were going to and cut it on the same day that I paid! Then charged me $20 for a new lock. NO WHERE in my lease agreement does it say ANYTHING about cutting my lock and to do so when not even 30 days late is ridiculous. If they put their lock over yours what is the purpose for lock cutting? To open my unit and take what you want? Then when I 1st called Rachel was nowhere to be found left a message no return call Then went up there no Manager no answer when employee on duty tried to contact her. Also the lack of knowledge and inability to keep consistent with "policy and procedure" as well as timelines and lack of any written documentation are unprofessional and show no regard for customer service. I will be taking this higher as to not have such things in writing now days is mind boggling. I'm absolutely furious I DO NOT RECOMMEND THIS STORAGE FACILITY and as soon as I have the money to get out better believe I will.
February 28, 2018
Google Public Storage Bobby Permenter
February 20, 2018
Google Public Storage Lee Brant
Rachel was very friendly and helpful!
February 8, 2018
Google Public Storage Jennifer
Rachel was super awesome and made the whole rental great
January 29, 2018
Google Public Storage Nicholas Martinez
Rachel was extremely helpful at this location
January 27, 2018
Google Public Storage jeff jones
The facility is very clean. Rachel was very helpful, knowledgeable, and professional. I would highly recommend this location to anyone in need of storage space.
January 26, 2018
Google Public Storage Amalia Forina
Had a storage unit there which was burglarized TWICE in as many months ... no cameras ... locks were cut off
January 25, 2018
Google Public Storage Mike Casiano
Lovely lady, just a pleasant attitude towards her job. Very thorough in her ability to move customers promptly.
January 15, 2018
Google Public Storage Timothy John Andrade
December 12, 2017
Google Public Storage Roberto Aguirre
Easy, fast and resonable prices!
December 12, 2017
Google Public Storage Luis
Very pleased with the customer service that i received from Rachel. She was very helpful with giving me all the info that i needed and a great person overall.
December 11, 2017
Google Public Storage Dante Molina
Excellent service with pristine storage conditions
November 14, 2017
Google Public Storage Tammy Howard
Rachel is an amazing person and if I had met her under any other circumstances she and I would have been friends. I think every company needs a Rachel. Thank u.
October 17, 2017
Google Public Storage Shinika Wells
Rachel was so helpful and she was a doll. I felt my belongings would be secure and especially with knowing they have security and alarms.
October 3, 2017
Google Public Storage Josie Lynn Frederick
September 24, 2017
Google Public Storage Dumb Sauce
Its only a storage, though im thankfull that my belongings are safe.
September 9, 2017
Google Public Storage Tonya Roberts
Awesome person
September 3, 2017
Google Public Storage Ryan Jarreau
Rachel was kind and very helpful and very formative
August 16, 2017
Google Public Storage David Morin1991
Rachel is very awesome and helpful got my unit right away no problems I recommend this place to everyone looking for a storage.....
August 14, 2017
Google Public Storage Cindy Madrid
Rachel is awesome!...very courteous and helpful!.Thank you Public Storage!
July 20, 2017
Google Public Storage Randy M
Rachel did a fantastic job. It's not everyday you meet somebody that is genuine and happy. She did an outstanding job at meeting my needs.
July 17, 2017
Google Public Storage Nathan Seltzer
Do NOT use Public Storage. I got the move-in special in August. Then I moved in and they raised my rent by $15/month in December, once they knew I had moved in. I'm confident they do this to everyone. Don't be fooled like I was. They force you to get insurance on your stuff from them for $10/month, which is insane. I'm currently paying $131/mo for the unit that was advertised at $89. The manager tried to upsell me about 5 different products, including rope, tape, boxes, a lock, and other junk at exorbitant prices. When I declined all of the products and had my own lock, she became visibly upset and tried to claim my lock was not compatible with their doors. When I tried to make her show me one difference between her lock and my lock, she finally caved. Currently getting my stuff out of there. So done with this company forever. So. Done.
June 9, 2017
Google Public Storage Meagan Richter
Very accommodating and knowledgeable. I was able to get a unit within one day, it was quick and easy! Thank you Rachel for your help :)
June 8, 2017
Google Public Storage Patricia Llanas
Very easy to do and close to the house. Rachel was great showed me around
June 8, 2017
Google Public Storage cris mendoza
Rachel a super awesome person! We really love the experience because she made our kids balloon animals and did back flips for us! Super awesome never seen that before!
June 6, 2017
Google Public Storage Liz L
May 30, 2017
Google Public Storage Ammar Alrub
May 17, 2017
Google Public Storage Nacho Cheese
The customer service was awesome. I was running late for work, and they got me in and out and on my way.
May 16, 2017
Google Public Storage Maria Flores
Rachel is very helpful and friendly person
April 15, 2017
Google Public Storage kalumba moouose
Great Customer Service
March 11, 2017
Google Public Storage Xochitl Garcia
February 3, 2017
Google Public Storage Susie Espinoza
staff very friendly and r willing to help with any issues
January 26, 2017
Google Public Storage Crystal Moreno
Raeleena is awesome property manager. Her customer service is amazing and she is a very humble person. Thank you so much Raeleena!
December 5, 2016
Google Public Storage Jorge Martinez
Raeleena has been wonderful helping take care of my needs of storage since day one.....couldn't have picked a better place...wonderful management....
November 11, 2016
Google Public Storage Heather
Amazing service. Raeleena was the best in helping with all my questions and concerns
November 7, 2016
Google Public Storage Kathryn Cardenas
We had the best service and the ladies were very helpful. Rachel and Raeleena made our moving experience so much easier. Thank you so much. I definitely recommend this location.
November 4, 2016
Google Public Storage Tsakh Israel
My time here was awesome and would highly recommend top choice for storage.. Raeleena was so nice and helpful with all my concerns.
November 4, 2016
Google Public Storage Tammie Tredway
Love Raeleena's personality. Very professional and very helpful.
November 1, 2016
Google Public Storage Dawnify
The Manager Raeleena is awesome
October 9, 2016
Google Public Storage Megan McCloskey
I was very pleased with the service I received in selecting my unit. Rachel was very helpful and patient.
September 19, 2016
Google Public Storage Sean Bannon
Great experience. Super easy and super fast. Excellent experience.
September 18, 2016
Google Public Storage Michael Neumann
Rachel was very helpful !!
September 13, 2016
Google Public Storage Sandra Delgado
Lori is a very nice person helped me out with everything I needed always smiles good worker
August 8, 2016
Google Public Storage Jonathan Perez
Lori was very helpful and polite. She had a great attitude and this was a very positive experience. The storage unit was exactly what I needed but the customer service stood out the most.
August 6, 2016
Google Public Storage Julie Twomey
So very cool to be able to store boxes and things as we prepared to move from one apartment to another, making our living situation much easier. Service was reliable and friendly, things went nice and quick when setting up the account and getting the storage we needed. The property was very secure during our use and not busy, is locked down between 9pm and 6am, I never even saw anyone else using the storage while I was there. Plus, we'll get a refund for the time we paid for that we won't need as we have moved into our new place and emptied the storage unit. We can't Thank you enough!
August 4, 2016
Google Public Storage Sheran Thompson
Nice people and service at wrong store and Raeleena and Make were the best advertisment for your company
July 30, 2016
Google Public Storage Justin Holliday
Rachel and Cathy were great, helped me get what I needed quickly, definitely will be using them from now on!!
July 10, 2016
Google Public Storage Katya Kirtland
Rachel was very helpful and informative with all my storage needs.
June 30, 2016
Google Public Storage robert dixon
June 30, 2016
Google Public Storage Anonymous
What could have been a horrible start to my day all changed when I spoke with Raeleena. She was so helpful and knowledgable and made my experience at public storage great.
June 25, 2016
Google Public Storage Caprice Coker
Awesome customer service. Thanks Raeleena
June 14, 2016
Google Public Storage lex grado
Thanks Rae Leena great customer service
May 21, 2016
Google Public Storage Karin Bycraft
Excellent customer service Realeena the manager was great to work with for my initial large unit and she was super nice and helpful when I downsized to a smaller unit.
May 18, 2016
Google Public Storage Jean Coviello
Because Raeleena is great!
May 10, 2016
Google Public Storage Will Clarke
Customer service from Raeleena and Sammie was excellent.
April 27, 2016
Google Public Storage Yolanda Patterson
The manager Raelenna is awesome. I am extremely happy with the service I received when getting my unit.
April 18, 2016
Google Public Storage Emily coon
Excellent customer service!!! Thank you Raeleena for your time and patience!!
March 25, 2016
Google Public Storage Amy Guerrero
Raleena is great. Awesome personality and very helpful.
March 7, 2016
Google Public Storage Sade Yvette
I have to give this place five stars! The manager Raeleena is amazing! Due to unforseen circumstances I fell behind on my payments. She was so understanding and was very patient about explaining my options And the last day I could pay to keep my belongings. I could really tell she cared! She was so professional! Please go here if you need a unit! She also helped me get the best size I needed which was cheaper than I planned on paying. Raeleena is amazing!
March 5, 2016
Google Public Storage Barbara De Luna
Great customer service and very informative and nice
March 3, 2016
Google Public Storage Morgan Jennings
Love you Gwen we don't talk enough lol
March 2, 2016
Google Public Storage Nicole Paredes
Gwen was very helpful and such a pleasure to deal with.
February 15, 2016
Google Public Storage J Anderson
The Property Manager Gwen was very helpful, informative, and overall just great customer service. Her and Ms. Norma was very helpful and sweet the whole process and made it all information very clear and easy to understand. Very fast as well. Thank you again ladies for your hard work and help. If you ever need help with storing your belongings, i recommend this location. Keep up the good work!!!!!😁😁😁😁
February 15, 2016
Google Public Storage Angelique M. Christianson
Half the cost of my storage on Fredericksburg Rd. Staff is helpful, friendly and ensured my needs were meet. Half the cost of my storage on Fredericksburg Rd. and unit is twice as big!
February 5, 2016
Google Public Storage Brandon Hay
Such a wonderful property! Gwen is great and i feel safe trusting public storage with my property.
January 15, 2016
Google Public Storage desiree jentho
Gwen is an excellent person very sweet and a great people person
January 7, 2016
Google Public Storage [email protected] HERNANDEZ
Gwen got me a good deal . I was very happy with this unit .
January 6, 2016
Google Public Storage Mike Grace
Gwen was so helpful. I originally thought I was going with a 5 x 10, but she had no problem with me switching to a larger unit AND it was discounyed, so I wasn't even paying that mich more!
January 5, 2016
Google Public Storage Orlando Sutton
Ms. Gwen was extremely helpful.
December 30, 2015
Google Public Storage Bret Simon
Gwen was great. Great property.
December 15, 2015
Google Public Storage larry thompson
Great service Gwen was very helpful
December 14, 2015
Google Public Storage Michelle Bybee
I highly recommend this location for all your storage needs. Very friendly & helpful staff; Gwen in particular is great.
December 5, 2015
Google Public Storage L Co
Gwen was very friendly and helpful and made the process easy. Property was cleaned and well maintained.
December 2, 2015
Google Public Storage Rebecca Rodriguez
Gwen is fabulous! She has helped me this whole time, and worked with my busy schedule! It's been a great experience and I will come back!!
December 1, 2015
Google Public Storage Alice Coleman
great customer service and Gwen is the best very will to help out.
November 14, 2015
Google Public Storage Susan Quinn
Gwen was AWESOME..sweet lady
November 11, 2015
Google Public Storage Cory Zuniga
Great customer service!!!!!!!!!!
November 3, 2015
Google Public Storage Chantel m0neyMal
Have a great experience at this location with kathryn. She was so helpful. I went to inquire about a unit.I wasn't sure what size I needed, and she was so kind and patience with me as she explained sizes and prices of all the units.
October 31, 2015
Google Public Storage Maxine Saenz
Customer service is awesome gwen is fantastic.
October 15, 2015
Google Public Storage Jason Dyer
Very friendly management, courteous and very helpful!
October 9, 2015
Google Public Storage shane coyle
awesome place! Nice helpful staff.
October 3, 2015
Google Public Storage Carrie Jordan
Gwen is amazing! best customer service I've had in a long time! Will definitely recommend them.
September 29, 2015
Google Public Storage Bruce Gillooly
We had a great first experience. Gwen helped us get set up quickly and efficiently and was a sweetheart the whole time. I highly recommend the place and thank her for her help.
September 23, 2015
Google Public Storage Shannon P
Gwen is awesome! I was looking to for 5x10 to store my things while I was in between moving out of my apartment and into a house. She recommended a 10x20 that was available for less than a 5x10 for 30 days. It came with a lock and no additional fees. Very satisfied about the whole experience. I didn't feel like I was being sold to (like most companies who try and upgrade you to pay more) and paid less than I expect.
September 12, 2015
Google Public Storage Stephanie Quesada
September 2, 2015
Google Public Storage Sharon Remo
Gwen was absolutely wonderful. She was helpful and pleasant and I wish all my business dealings could be this pleasant.
September 1, 2015
Google Public Storage Esteban DeLaRosa
For the service they provide, Public Storage does a good job at providing storage units for the general public. Plus, Gwen at the front office is always pleasant to chat with.
August 26, 2015
Google Public Storage Nicholas
Friendly staff! Experienced no issues whatsoever. My second time renting out a storage unit here and I recommend everyone to check it out!
August 14, 2015
Google Public Storage Tsha Wood
Excellant customer service everytime....
August 2, 2015
Google Public Storage Alisa Pipkin
Gwen helped me find the best unit for the little bit of stuff I needed to store. The prices were reasonable and the storage unit recommended was perfect. I would highly recommend this storage location. Ask for Gwen shes awesome.
July 29, 2015
Google Public Storage jose victor (chavez)
Great service. Tried to sell me everything inthe store. Thank you Gwen for helping me
July 9, 2015
Google Public Storage Carma Pointer
Gwen is great to work with.
July 7, 2015
Google Public Storage Laura Cervantes
Gwen was wonderful! Great service and very helpful.
June 19, 2015
Google Public Storage Maria Herrera
Great place to rent a unit.Property is clean and let me tell you Gwen is great
June 18, 2015
Google Public Storage Mojo Man
Gwen very helpful
June 16, 2015
Google Public Storage Lisa Sendejo
Property is well managed & the staff was both professional, courteous and pleasant to deal with. I recommend this faculty highly.
June 10, 2015
Google Public Storage Shane Creager
Gwen is the best Public Storage Manager in San Antonio
June 10, 2015
Google Public Storage Jeremiah Cobb
Enjoyed my visit today.....Gwen was very helpful
June 10, 2015
Google Public Storage Scott M
Had great experience when I needed to get a storage locker and quick.
May 30, 2015
Google Public Storage Deandrey Cunningham
Real professional service Gwen is exceptional
May 30, 2015
Google Public Storage Jamirose Talsma
Gwen was very friendly and helpful when i got a unit set up. I had all my questions and concerns handled quickly and fully Great customer service and affordanle prices.
May 25, 2015
Google Public Storage Brendan Fitzpatrick
Gina was amazing and very helpful!
May 13, 2015
Google Public Storage Bert Barrett
Gwen is the best. Helpful and knowledgeable. Love her
May 12, 2015
Google Public Storage Terry Vance
Gina was a doll,she knows what she is doing. Very polite and easy to work with.
April 16, 2015
Google Public Storage Rachel Benavides
Gwen the Property Manager provided exemplary service for us. We needed a storage unit for a one bedroom apartment and she was great with information and service.
March 31, 2015
Google Public Storage skylar greco
This place is amazing. helped me quick and had a great price on a unit. I would recommend to every one this is the place
March 21, 2015
Google Public Storage Joel Guel JR.
great service, and always very professional. Darrel helped me out and did a great job.
January 24, 2015
Google Public Storage Helena Caanen
I was very pleased with the help and information provided to me by Jesse. He was very patient with me because i had so many questions about not only the storage but the sale of boxes and things needed to move from our current home. It is a joy to be doing business with people that love what they do and believe in their product.
January 19, 2015
Google Public Storage C.R Ramos
I have never used stoage before and everything was pretty simple. the manager marlana was knowledgeable and friendly. i would use this facility again if i need storage in the future.
November 30, 2014
Google Public Storage Shmerp Lopez
Debra and Brian have been especially helpful. Great service
November 8, 2014
Google Public Storage James Alan McElhatten JR
Great service! Mariana does a very good job!
November 6, 2014
Google Public Storage Jacqueline Pinkerton (Jackie)
October 28, 2014
Google Public Storage Lorissa DATIZE
The staff there was super friendly and immediately helped me select a storage unit with enough space for all of my furniture. Prices where reasonable and location was easy to find. I'd recommend this storage to anyone on this side of town :)
October 28, 2014
Google Public Storage M M
I absolutely love this public storage! The property manager was very helpful and got me the best unit to support my needs
September 28, 2014
Google Public Storage John Smith
Great service clean property. Tamara was was very sweet and helpful!
June 22, 2014
Google Public Storage R Guzman
Friendly staff, property is always nice and clean. Would recommend someone who needs storage to this location.
June 22, 2014
Google Public Storage Samantha Dominguez
The property is super clean, the lady helping us was professional and answered all questions we had. Will recommend this place to others!
June 10, 2014
Google Public Storage Joel Guel
Always there when I need info . Ask for marlana
June 3, 2014
Google Public Storage Brenda McHaney
Awesome informative great personality. Thanks Marlene!
May 20, 2014
Google Public Storage Jai GQ
I would like to say that my experience with public storage has always been a good one. Marlana is always very friendly and helpful and goes out of her way to make sure that my needs are met. She is hands on and goes the extra mile to ensure that my things are taken care of in a professional and safe manner. I will always recommend this location to my friends and family.
May 6, 2014
Google Public Storage Katherine Moya
Awesome customer service, Marlana the manager is awesome! Everything went nice and smooth
May 5, 2014
Google Public Storage Matthew Shull
Marlana is the best. She is was always professional and was the best storage person ever
May 5, 2014
Google Public Storage Estevan Pequeno
Every aspect of working with the Public Storage facility @ 12710 Nacogdoches Rd has been wonderful. Friendly, professional service and all the assistance we needed to make getting our space painless. I would highly recommend this location to anyone in need of storage space.
April 28, 2014
Google Public Storage Roxann Quintanilla
Clean storages, friendly staff, good prices. Have rented from ya'll about 4 times. Would rent again. :)
April 12, 2014
Google Public Storage Kimberly Carey
Joyce was very friendly and informative. She answered all my questions and explained everything in great detail. Would definitely come back to this location.
April 7, 2014
Google Public Storage Christine Meek
Been at this facility a few years and it has been a good.experience. marlana the manager has always been very helpful and always gives great customer service.
March 31, 2014
Google Public Storage Lin Wyeth
Been at this location for little under a decade now. Marlana, the manager on site, has always been polite and on time when I needed help.
March 3, 2014
Google Public Storage R M Reed
First of all I have to start by saying I don't like storage places because most of the time management doesn't know or care about your unit. If it is clean if you need anything they are never around and so forth. However, Marlana, the manager at this Public Storage has changed my mind. She knows me and my family, she is always helpful. Here are some examples: We decided to change units so we (my husband and I) left our 1.5 year old with mom and planned the day there at Public Storage. Marlana came out to see if there was anything she could do help. She offered us supplies to help us with the move. She showed us where the Restroom was just in case it was needed. I just asked in passing if she knew where the city dump was since we were also clearing out items and my phone wasn't getting a signal. She said she didn't know. Well by the time I was ready to sign the new paperwork which she had ready for us; she had looked up and called around for directions to the city dump for us. She is totally a great employee and most of all a great person. In today’s world you rarely find anyone willing to go out of their way for someone else but when you do you really feel blessed to have been in their presences. We left that day feeling very tired but so very grateful we didn't have another task of finding the city dump. The owner also gave us a great discount for the first month of rent for the new unit, which really came in handy that month.
January 15, 2014
Google Public Storage Pat Murphy
Very nice. convenient to home. no complaints. Marlana has even come out to the car to help me so i didn't have to get the grand baby out of the carseat. and she always has a smile. I would give more than 5 Stars!*********************************************************************
June 25, 2013
Google Public Storage Sharon Vasquez
Personnel is friendly, efficient, and always greets you with a smile. Clean facility, Secure, and carts to help you move in. All my items stored were clean, bug free, and exactly as I left them. Grounds always kept clean. I will use them again if I have a storage need. Truly, I was so surprised at the quality I received for the money. I have used other storages companies before and this was A+.