Public Storage Self-Storage Units at 1474 Justin Road 407, Lewisville, TX

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 46/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 46/mo $62Best Price LabelHurry! -
10'x5'Online only price$ 56/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 56/mo $74Best Price Label -
5'x10'Online only price$ 56/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 56/mo $74Best Price Label -
10'x7.5'Online only price$ 81/moMedium 10'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 81/mo $107Best Price Label -
10'x10'Online only price$ 86/moMedium 10'x10'- Outside unit
- Drive-up access
$ 86/mo $115Best Price Label -
10'x10'Online only price$ 94/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 94/mo $126Best Price LabelHurry! -
10'x15'Online only price$ 110/moLarge 10'x15'- Outside unit
- Drive-up access
$ 110/mo $147Best Price Label -
10'x20'Online only price$ 154/moLarge 10'x20'- Outside unit
- Drive-up access
$ 154/mo $205Best Price Label2 unit left!
Nearby Self-Storage Locations
Self-Storage Near Lewisville
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Lewisville Storage Units Near I-35E
Storage units in Lewisville are located just west of I-35E to help you get organized in the greater Dallas/Fort Worth area. Public Storage in Lewisville offers indoor storage and outdoor storage units in a variety of sizes, as well as climate controlled storage.
Visiting any of the parks on the shore, like Tower Bay Park or Lake Park? A 5x5 storage unit is a great place to keep backpacks, hiking shoes, fishing equipment, and athletic gear. We also have 5x10 storage units to add boating gear, life vests and other supplies for a relaxing day on the water or a rowdy fun-filled day out at Party Cove.
Busy families and apartment dwellers alike appreciate our 10x10 storage units to clear out several rooms worth of clutter, including seasonal decor, small appliances, and furniture like desks, couches, and chairs.
Our large 10x20 storage units can help declutter the whole house or office, with space for five rooms worth of stuff. 10x20 storage units are also great for temporary storage during a home or workplace renovation or relocation.
Whether it's folks coming up from the greater Dallas/Fort Worth area to enjoy the lake, or locals who just need some extra space, we have indoor climate controlled storage units and outdoor storage units with drive up access to help you meet your storage goals in Lewisville. Use our eRental program to book a contactless move-in today!
At this Lewisville Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 312)
Kim was knowledgeable and quick and made the process so easy! We were in and out in under 30 minutes and go exactly what we needed! I would recommend this location and Kim to anyone! Thank you for making this painless!
Lady that works at the front is such a b word doesn’t want to help anyone
A friend of mine moved some furniture into a space here, and Kim was very attentive and polite. Thankful for her helpful service.
Cara & Kim were exceptional! They both helped me in the two days it took me to settle on a unit. They were patient with me and very informative along the way. They did a great job at explaining all the expectations and legal requirements, I walked away understanding exactly what I was paying for. This facility is very safe and professionally run in their hands.
Very very horrible experience from the moment I walked in. Cara I believe her name. I walked in asked how can I help you. Said I'm looking around for a storage unit and pricing one out. She looked at me like I was stupid this whole experience. She was like okayy? Instead of going through what they offer and asking what size I had in mind and giving me options. I basically had to walk her through myself. Even when I asked to see a unit she gave me the look like she didn't want to do that. But she knew she had to.
Kim was very helpful in getting me checked in with the proper size. Very kind.
A lot of space for the price.
I’ve rented with Public storage before. Heather helped me this time and it was the easiest process ever. She gives stellar customer services and explains everything easily and efficiently!!!!!
Heather really made this process easy and efficiently. She’s explained everything clearly. Very pleasant. Loving the app to get access. Storage facility is always clean.
Love this location! Heather is the absolute best, and she does whatever she can to support the customers. When we had to transfer to a bigger unit Heather helped us make the move as easy as possible.
Heather from the front was super sweet and helpful! Great job Heather! Thank you for all your hard work!
Heather was absolutely wonderful! She went above and beyond to help me and my mother store our belongings safely and securely during our home renovations. We definitely recommend this place to anyone and everyone!
Heather was amazing! She went out of her way to help me with my storage needs! I will recommend her to anyone I know, in reference to storage! Thank you, Heather!
Heather was very friendly, knowledgeable and gave me excellent customer service.
Knowledgeable and prompt service Heather Russell awesomeness services
So friendly and helpful!
Marianne was very helpful
Other than the bathrooms being out, it was perfect!
Great experience with Mrs. Marianne. Clean facility as well.
Service was awesome Marianne was great and very helpful! Great 1st month deal I was able to take advantage of too!
Mary Anne was very delightful and helped us through the process
I have been a customer of Public Storage for over 2 years. I have had only positive experiences and their facilities are top notch. Mary Ann has been so great as well and her customer service is second to none!
This location is very professional and courteous. Maryanne is especially nice and helpful.
Great experience. Marianne was so helpful!
Marianne provided excellent service, the facility is very clean and well managed!
$340 plus a month...went up over $100 in a month....no carts available without a huge hassle....bathrooms are always locked....what is going on here
Marianne was very helpful! I appreciate her assistance in setting up our storage unit.
Everything was easy and smooth- Marianne was super friendly and helpful!
Marianne was wonderful!
Marianne is awesome. She helped up update our policy and insurance. She deserves a raise.
Marianne is the best! Very professional and helpful!
Last week, I rented a unit online at this location. I stopped in to ask a few questions. The sweet lady at the counter, Marianne, was extremely helpful, answered my questions, as well as provide me information for my unit at the Highland Village location. In addition to the outstanding service, everything is spotless, I mean, you can eat lunch sitting on the floor spotless!
Marianne was extremely helpful.
Outstanding service was received from Maryann
After a year of storing here, I have elected to move out after a huge price leap. They also stopped offering moving carts, outside of office hours- this made moving absolutely brutal after 6:00 PM. The unit itself was relatively nice and easily accessible, but there is much nicer for much less.
They make it easy. Move in and move out were smooth. Cindy was great! Took care of all my questions and concerns. Wonderful customer service. Definitely coming back if I need future storage.
Fantastic customer service from Cindy. She helped me get a unit I needed right then and there and was very friendly and helpful the whole way.
Cindy is a pleasure to work with! We’ve had a great experience.
will increase your rate without any notification. will be moving out as soon as possible
Do you have storage for a fifth wheel 34 ft long?
Cara is great. Love her. She knew just wanted I needed. Thanks a bunch
Cindy is awesome. Professional and great customer service. Catina R.
Cindy is awesome, she helped me out a ton making sure all of my needs are met.
Very disappointed. I stored my entire house for 7 months at the Justin Road location. When i moved out I found that the a/c unit had leaked on my boxes. Pictures of my kids are destroyed. Clothes and shoes are covered in mold. When I moved out I found the boxes tgat had been qet were dry and full of mold. I called and was told that's what I have renters insurance for. I paid them over $300 a month for climate controlled storage and they are taking no responsibility. I'm very sad. Items destroy can't be replaced.
Holly helped me out with tools I forgot to help cut two trips down to one!!
You can't beat the first month dollar rent deal. clean, quiet and inexpensive. Under New Management.👍
Thank you Holly, made renting a unit easy as can be
Excellent service and excellent staff. I love the facility. Front office worker, Cara was wonderful as well as all of the other staff. Thanks for your business!
Very nice
We have had a very pleasant experience here. We brought a few challenges and Mgr. Marianne handled herself very well.
This guy John—way above and beyond. I live in Denton but I will not rent a storage unit from anyone else. Wow.
I had a climate controlled unit for almost 5 years. The grounds were always clean and well kept. The office staff was always friendly and helpful. None of my items were damaged by rodents or bugs, etc. I highly recommend this Public Storage facility.
Very helpful.didnt have what website said she made it right.
Friendly staff, great service!! Convenient location. We’ve used this facility multiple time and highly recommend!
Great service! Marianne tried to find the best deal for us!
Marianne is a true professional! Courteous, highly capable, and super flexible! Thank you for a great experience!
This is a very professionally run property with great staff. Clean and up to date with today's standards. Marianne was was very courteous and informative!
Marianne is the best!!
Mary Ann was fantastic with the check in process. Facility is clean & secure & follows Covid protocols.
Awesome customer service!
The Public Storage located at 1474 Justin Road 407 Lewisville, TX 75077, not only do they charge you for spaces that we don't have, but they also want to charge you for the entire month for one day after December 31st. I left my space on January 1 and they want to charge $ 175 for the whole month .. They are definitely scammers ... Look for other companies, for the same space 50% less and better attention, cleaning and seriousness to keep your belongings ... do not use Public Storage, they are thieves and scammers and less the one located at 1474 Justin Road 407 Lewisville, TX 75077. They are shameless and includes their District manager.
I really appreciate the service y’all have been great!!
Great place to store your stuff! Great value and easy! Marianne was so nice and very helpful and accommodating!
Wonderful and friendly service from Mary Ann
Marianne did an outstanding job! Great service.
Great place to store. Climate controlled and good pricing. Extremely safe area.
Super easy/great customer service. Nakia was awesome!
Nakia was extremely helpful and personable. While see was setting up my storage unit we held a casual conversation. She walked me down to the unit I was going to rent and worked with me to get a unit closest to the entry doors. We made a multi state move and Nakia made this position seamless. Very thankful.
Nakia phelps very very good thanks
Safety First when it Comes to your Storage Space.
Nakia was AWESOME. Super helpful and friendly and prompt! Facility is clean and great condition. Highly recommend this location.
Clean and cool, not like my former storage building.
I was given excellent service I was very impressed
The customer service person Nikia was very courteous and helpful and we highly recommend this Justin Road Public Storage!
This facility is clean, and security is good. The gentleman up front, Michael, was very helpful. My only recommendation for them to improve upon is to have customers contact their own insurance company before doing paperwork, as they may find they have the required coverage and do not need to sign up for the in house insurance. Other than that, they are doing a fine job from what I can see.
Their customer service from their employees, like Michael, are exceptional. They do everything they can to meet your needs and are very intentional about making your experience beyond satisfactory. It's truly remarkable. I would highly recommend this facility to anyone nearby who needs a storage unit of any kind.
Best service ever!! Highly recommend!!
Michael was quick and fast getting us our storage, we had a very busy sunday and storage was something we need very bad and he helps us very fast set it up
Michael was great! He helped making our moving experience quick and easy. Great location with great service.
Grate people and grate service
Michael is outstanding. He has made my experience here at public storage outstanding and a real pleasure. Every issue he has addressed and resolved positively both quickly and efficiently. I would recommend this facility, great location and great service.
UPDATE: Beware of dishonesty and changing prices significantly. We went in, set up an appointment and got what I thought at the time was a reasonable price. I asked if the price would ever go up and I was told that as long as we occupy that unit, it will not change. Well 6 months later it went up. 20%!!! It is now an additional $53 from when we signed up. It is in the very fine print but I was naive enough to take Michael’s word for it. They also say in the contract that they will give a 30 day warning prior to price increase, but that did not happen. That is a breach of contract. ALSO I should mention that Michael HAGGLED me for a review. Called all the time. Stopped me at the unit. I finally gave a review because he was a nice guy and I had a good experience thus far. Well that’s what all these 5 star reviews are from. People reviewing public storage based off their first interactions. After that, you wait 7-10 minutes to get on the phone with a customer rep and they wouldn’t even speak to me because my wife is the primary but I’m an authorized user!? PLEASE do yourself a favor and find a nice local unit or a trustworthy unit around here. I know Dallas and the suburbs LOVE their big box stores but believe me, it’ll be worth it. Even if the monthly payment is slightly more, in the long run, public storage will take advantage of you. Original review: The prices are very reasonable and the units are all very nice. Michael was a huge help throughout the entire process. I would recommend public storage to anyone looking for fair prices and excellent support!
Friendly and helpful
Super clean and well designed storage! Mike made the applying and setup quick and easy. Best storage I've ever had...
Went into the office to ask about storage and what was involved as I’ll be selling my house. The lady Eileen was very informative, helpful and patient with all my questions. If I need to use storage I will definitely come back here.
Easy enrollment with Michael, nice facility
Michael was awesome, helping me figure out the best sized unit for my needs and made the rental process a breeze! I highly recommend this location!
Awesome customer service, I spoke with Eileen!🥰
Very friendly and helpful staff. Great facility. Would definitely recommend.
Peter great customer service
Great storage, great prices, helpful staff. I closed out my unit a couple weeks ago and the staff was extremely quick and polite.
Michael was very helpful, personable and professional. He made sure we were confident in our unit selection. He explained the next steps and checked us out quickly with ease. We are very pleased with the service we received!
Great service
Michael was great! In and out quickly and was very helpful.
Michael was quick and efficient. Very nice guy!
Been a long time renter at this location. Needed to downsize to a smaller unit and Michael was very helpful to finding a convenient unit close to the one I had. On moving day Doraa checked me in without issue. Very pleased with the transfer process.
Amazing service
Michael was a huge help and an absolute help in the process. I would recommend this place to anyone. See Michael if you ever need a space. Thanks again brother.
Great service and quick process. Michael was great.
Very nice, the gate broke, but it was so hot, I think it wore out, sure it's fixed now.
Great customer service
The units are clean and easy to enter at anytime you need.
I love the manager attitude they get a thumbs up in my book
Very helpful Peter was in assisting me. Helped me to the car with all my stuff!! Awesome service..
Peter was great and helpfull
Peter was very helpful and courteous!
Awesome service
Julie and Peter or awesome
Great customer service!!!
Joe and Peter do a great job of explaining all the details and make the renting process quick and easy. Excellent customer service.
Peter was excellent. Treats people with respect and answers any and all questions.
Julie was a gem! Great place to store items at an affordable price
Rented a unit and unloaded my things. Turns out it wasn't big enough, so I asked to rent another unit. The manager on duty said she would rent me one at 3x the price if I left a 5 star review and bought some boxes I didn't need. It was close to closing time and she knew I had nowhere else to put my stuff, so she scammed me. Horrible service, and horrible people. Do not rent from here.
Very helpful, no issues what so ever.
Julie was Great!! Thanks PS
Peter gave excellent customer services
Awesome service. Peter is an outstanding manager. Have used this location for many years and plan to continue.
Great experience!
Doors dont operate properly. Restrooms are usually filthy & out of t.p & handcleaner. Howevr the 4 new guys are polite and great workers!
Great staff..... Peter is an absolute jewel!!!! Leslie the district manager is the absolute best!!!
Peter was friendly and informative.
Peter was very helpful and accommodating. The facilities are also very clean and secure.
Peter and Joe were awesome and patient! Peter took his time to explain everything clearly and show us our options. Very clean, neat facility.
Great service!!
Easy checkin. Thanks to Peter and Joe.
Fast service, friendly staff and clean units.
Peter give wonderful costumers service
Great service!! Thanks you peter!
Peter is amazing, he was so helpful and got me in and out rather quickly!!! The winter special is pretty amazing as well! If you need storage this is the place to come!!
Peter was very helpful and new signage made the facility easy to find.
Peter and Joe are awesome!!! Great service and great rate!!
Peter was very helpful
Excellent service. Thanks Peter!
Peter at the front desk was very helpful! Great service!
Peter was a great customer representative. It was a pleasure working with him.
Thanks Peter for your help
Peter provided me with excellent service!
Great facility, friendly staff, and clean property!
Peter was awesome! Very thorough and customer friendly!!!
Peter was awesome! Thanks, Public Storage!
Great service. Peter was awesome. He loaded my car. Thanks Peter.
Awesome place!
Great clean place. Would do it again.
Peter was great. Very thorough and accommodating, and the lot itself was very spacious.
Peter was great and made the rental process easy! The new paint job looks great as well!
Peter was excellent! Got a great deal and I am very happy with this location.
Peter did a good job
Peter was very professional, personable and patient.
Jonathan was very helpful! Recommend this place
We stored all of our household goods here for about nine months, while we traveled the US in an RV. The facility is clean, safe, climate controlled. Highly recommend!
The staff at this Public Storage location are friendly, considerate, and professional. I appreciate the fact that they have listened carefully to any question or concern I have had over the past ten years, and their responses have always been honest, thoughtful, and helpful. They keep the place clean and safe, even though this location stays busy with lots of people moving things in and out of the storage units.
Great customer service
Great place, awesome service
Helpful staff and nice facility.
Very Secure. This was for my daughter so need to feel safe.
*****I wpuld give this place 0 stars for their over charging, add on sales, rude d.m., filthy barhroom, bad business tactics!!***** They will try Anything to get another $1 out of you!! I have had. Nothing but problems with this business since the 1st month. When I first rented the unit they tried to sell me a bunch of extras including a lock that is round. & is required & has to be the exact lock they try to sell you for 20 something dollars for. I actually drove right down the street to McGee's Storage and bought the exact same lock for $7.99. Then 3 days after I move in I receive a text & email saying that I owe them for the month and to make a long story short they end up putting a lien and I had to pay $160 for a $47 a month unit to save my belongings from being sold at auction. And all of this was after I had personally spoke with the manager on site and district manager who offered to give me $40 off which ultimately never happened. And on top of that they cut my lock and I had to go buy another one at Mc gees. Very $$$ Hungry.
BE WARNED!! Public storage will NOT prorate you for the part of the month you do not use. I moved my stuff out on the 3rd of the month at my Public Storage and they charged me for the full month. Other companies WILL give you your money back for the part of the month you do not use. TAKE YOUR BUSINESS ELSEWHERE!!
Great service. Very personable and helpful.
Good rates. Manager Jonathan excellent customer service.
Goddess service
Employee was very friendly and knowledgeable! Will recommend Public Storage to friends and family.
gate slow
Jonathan greeted me with a smile and was able to explain all the fees and particulars for the location. He was very considerate in my needs and allowed me to have a storage container delivered so I could move my belongings to Public Storage. Here I have access to my belongings and will be saving a ton of money!
Thank you to Michael and his staff for a great storage experience and great service. The space was always clean and easy to access. I can honestly say this is a well managed operation. We were with you for well over a year and never had any problems. If I am ever in need of storage again I will call you first!
Its clean and its useful and safe
Decent price. Great customer service. I think my only complaint would be the code boxes to get in and out are hard to drive up to.
I have had public storage units twice. The first time i was robbed. This second this I have had to purchase locks several times, I have not once paid just the storage fee its always got more fees added to it, for one reason or another. I would not use them again.
Good promotion price to get you to rent a unit... Then the price sky rockets
Awesome service! Very helpful and accommodating!
Friendly service
Perfect location and great service! Highly recommended
Convenient location. Jonathan was helpful with determining our storage space needs.
Great service and nice facilities to store your belongings.
Angle was very helpful in getting us the right space.
My experience with Public Storage was amazing because of Jonathan he insured my peace of mind and allowed me to breathe. I recommend this location and him to anyone!
I've used this Storage twice now and has a very good experience each time.
Great service wonderful place to leave your stuff very helpful staff
Absolutely the worst deal and the worst service and the rudest people that I have ever encountered in my life. Their insurance they force you to buy covers Sonic booms and sinkholes but not fire or flood. $200 for an outside unit not climate-controlled or secured or 24 hours when you can go down the street and get the same unit for $40 at ambassador
Jonathan and Charles were extremely helpful and friendly.
Jodie the service rep was outstanding. Smiled everytime and answered all my questions.
Horrible customer service, ridiculously poor hours, high prices, & staff careless and indifferent. Not sure how it has >4 star rating
Cynthia and Charles were very nice and helpful..
I noticed the carts were chained to the wall and you have to give your drivers license to use one. Leo (Leonardo) assured me the carts were available after the office closed and they weren't. Leo also said he set up automatic payment when I rented the storage unit. However I began receiving calls and letters for non payment a month later. He just told me what I wanted to hear. I made a complaint but the staff blew me off...didn't even ask for the name of the staff member. Buyer beware.
I stopped the office to make some changes to my account. Cynthia was very helpful, as usual.
Charles was very helpful and provided us with every bit of information. He and the rest of the staff was very friendly and welcoming. Charles in Charge! Cynthia was also a rock star! Highly recommended this particular storage facility!
Charles is very nice! He really helped me with my rental today!
Great customer service from both miss Hannah and miss Cynthia, very helpful an polite with really great attitudes I would highly recommend this specific public storage.GREAT CUSTOMER SERVICE!! From both those ladies!! Made my day. Thank you ladies.
Service was great! Cynthia explained everything to me clearly and she helped me put my boxes that I bought into my car. Definitely recommend!
Super informative and helpful. How a business should be run
Amazing experience. They helped us out greatly when we were in a huge bind. Cynthia and Ashley went above and beyond and even stayed late to help us out.
I was impressed by the excellent customer service by Miguel G. Very clean location .
Had a great experience at this location. I was very pleased with the customer service given by Cynthia. Location was very tidy, and was very pleased with my experience here.
Great people lol.
Excellent Storage place. The manager helped us out big time the final day when we couldn't fit everything into our truck!
Cindy was very helpful, quick and easy process signing up.
Cynthia was extremely helpful and informative. She made the process easy and fast. I've never had such a smooth experience when renting a storage unit. I highly recommend you go see her!
Cynthia was a great help. She had excellent customer service and hustled to take care of all the customers when she was on her own.
Awesome Service and beautiful location!!
Cynthia you are the best.
Cynthia is lovely and very helpful. Made this a very easy move. Thanks!
I got great service at the office. The property is clean and seems well maintained.
The property is always clean and the staff is very friendly.
I was in on Sunday checking on availability and pricing. The 2 young ladies Megan and Cynthia were both very helpful. They answered all of my questions. I look forward to doing business with them in the near future.
This is a fantastic place to rent!! When I arrived months ago I only thought I would be storing for a few weeks. Cassidy rented to me and helped me ease my mind and showed me how great a property this place really was. Every time I came to visit I was greeted so kindly by both Cassidy and Cynthia who always had kind things to say and offered any extra help they could. Of course I ended up staying longer than planned but everything was great! Thanks so much Cynthia for making it easy access to vacate although I hate leaving you!
I have had a very good experience at this location. Cynthia has been very helpful and thorough with all my needs. I have had to transfer several times and have had a good service.
Great experience here!. Friendly staff and quick check in. Would use again!!!
Great service at a great price ! We selected this Public Storage location because it was convenient and the prices were best in the area. The bonus was the service. We selected a space on line and expected to be given keys to a space to store our extra items while we staged our house for sale. We were pleasantly surprised when we got so much more. High Quality, Professional Service at every turn! Every visit, we were greeted by helpful staff that knew how to help us accomplish our goals. Cassidy, Hanna and Cynthia guided us through the process; renting and using the space, buying packing materials, accessing the free carts, etc. Today, when we were cleaning out our space (we sold the house and are getting ready to move), we got the same high level of service as we closed out our rental. Cynthia made the process pleasant and positive. If you need a storage space that is cost effective, secure and professionally managed, Public Storage is the place to go!
Absolute rock stars! Cassidy is a pro at great customer service!
People are friendly and professional. Questions are answered quickly and any problems resolved. Thanks Cassidy for making this a great experience! I will refer my friends here.
This place was great for storing my items long term. Thanks for the cart help! Saved me time! Thanks Cassidy
Quick and painless
Very professional experience Cassidy is wonderful Excellent customer skills and knowledge of the facilities
Cassidy was a great help and represented the company in a very professional manner.
Cynthia was very friendly... and very knowledgeable with all the questions I had. I would definitely recommend Public Storage to my family and friends. Thank you Cynthia for all your help!
excellent customer service cleanest facility i have seen
Cassidy and Hanna were the greatest representatives of public storage I've ever met. They were extremely helpful. This couldn't have been easier! I recommend them and this facility.
Hanna and Cassidy were very helpful and made the move in process so much fun. Hanna helped with getting me the merchandise I needed to finish my move with ease!
Cassidy provides excellent customer service.
Hanna and Cynthia are very cool. Made it easy and fun. Come on in and get your storage with ease!
Cassidy and Cynthia are the most patient and helpful people in the world.they went out of thier way to help with all my obnoxious requests.Thanks Public Storage you are the best.
this place is my favorite public storage. I love dropping off merchandise here! Cassidy and Cynthia are the greatest
Excellent service! Both Cynthia and Cassie were knowledgable and extremely helpful with my storage facility needs!
Applied online for a storage unit. The folks at the facility were very polite, but also very process oriented. They took me through options and policies, then took me for a tour of the facility. Hanna was the very helpful in getting me setup. Thank you!
Clean units. Very helpful staff. Cassidy and Tiana rock!
I came in needing some moving supplies to transport my crystal glass sets. Hanna and Cynthia showed me exceptional service and were a marvelous help. Everything they suggested helped with the transport!
Great experience
My experience with Public Storage is all good. Very pleased with the facility, the unit I rented and the employees are all very helpful. Cyle explained everything to me when I selected the unit. Chris was the one I spoke to on the phone and he also was very informative and answered all my questions. The unit was convenient to get to from the truck area. The facility is very clean. The only difficulty was finding an available cart to sign out. On one occasion another woman asked to borrow mine before I was finished. Another time I waited for a man to be finished to borrow the cart he check out. That is a bit of a bother if you are on a time schedule. Also I am not pleased that I have to get put of the vehicle to put in my code both when entering and leaving. There is no way to get close enough to the code box.
Thank you, Chris, for your wonderful customer service!
As always no problems. Chris is always so pleasant.
Chris has provided me with oustanding customer service since the inception of our account. Thank You!!
Excellent location and exceptional service. Chris, Cynthia, and Cyle are always friendly, professional, and willing to help!
Our last storage experience was a disaster at brand X. The unit leaked and damaged everything on the floor. The last place was filthy and all our boxes were covered in mice droppings. At Public Storage, Tonya and Chris were friendly, helpful and professional. The facility is extremely clean, water tight and conditioned. A world of difference. And the price is comparable on a square foot basis. No contest. Public Storage is the place to be.
Terrific service!
Briana is 100% on customer service!!! Good job!!!
Great service.
Very friendly and very nice and respectful.
Due to my last minute move-out since I got a new job in a new city, I was really greatful for the help from Chris and Geoff. Geoff helped me find the $1 spot and Chris was helpful in getting me setup. Also I forgot the guy's name on the phone who I originally made the reservation with was just as helpful and had a really wonderful persona on the phone. Everyone provided good customer service. I would recommend them and use them again in the future.
Excellent experience at this facility. Chris had all my paperwork ready and the walk through was spot on. The customer service was top notch. I recommend this facility!
Customer Service was spot on. Chris was fast, kind, helpful, and knows how to sell add-ons! The storage units are incredibly clean and security is impeccable. Half-off the first month, no other discounts. The place is locked down after 9pm and do not allow anyone to enter or exit after that time. I know that Lewisville/Highland Village isn't a military town but it would be really nice if they offered some kind of package for military members going TDY. Would recommend to anyone.
Chris is a great manager here at this location! I never had any problems and had the best location of my unit near the doors. Chris helped me and made my transition smooth. I have had this storage for over 2 years now. I would highly recommend this location. Be sure to ask for Chris!
Very enjoyable, professionalism at its finest
We rented a large unit and Chris helped us and he had the best customer service. The facility was well kept and the prices were decent as well. I will definitely recommend this storage to anyone in the area!
Chris was super helpful! I wouldn't trust my stuff anywhere but PS.
I came in to public storage looking for supplies to start my move. The service I received was awesome Winston and Chris were great they even helped me to my car :-)
Excellent
Tracy and Marty thanks for your wonderful help at the Lewisville, Public Storage. You rock!
We had the best storage experience!! We rented the unit and our items were kept just as good as we left them! Excellent customer service and a great facility! Always clean and inviting! Will definitely return if need arises. We appreciate you Chris and all of your information at the time we moved out. The Ryan Family
Chris was very professional and personal. Great location and service. Highly recommended.
Chris has taken such good care of us since October. I HIGHLY recommend this facility. The customer service has been excellent!
Great job Chris! Thanks for the great service
The leasing process was quick and easy and Winston answered all my questions and took care of me!
Dave was a very big help!! He made the experience very easy and affordable, I really appreciate his help and effort!!
Chris was great. Friendly and helpful.
Chris is a great manager! He was very pleasant, and helpful. The location is very secure and very clean. The prices are reasonable with many unit selections available.
Easy to reserve a space on line, and even easier to complete paperwork on site. Our Public Storage teammate Chris made it a breeze. Great experience.
I had a great experience speaking with Geoff about the storage facility, its usage, security, etc.... This has been a great short term storage relationship that I would recommend to others in my field. Thank you!
People are ok. Monthly rates go up too often. I moved in at 178 two years ago and it's now 238.
This particular Public Storage gets my highest recommendation. I've been a customer at this location for well over ten years and so there have been a few changes in the staff but I am always treated beautifully - with care, concern and clear information. I don't know if other locations are this consistent in great customer service, but you can't go wrong here! If you need storage of any size, I suggest you check for availability here - you'll be glad you did! Andrea and the entire staff are awesome!