Public Storage Self-Storage Units at 4800 Village Pkwy, Highland Village, TX

Pam at public storage (highland village) was extremely helpful and professional helping us find the right unit for our needs. Would highly recommend!

Marianne was wonderful helping me get all set up with my unit. Thank you!!!

Great customer service Yessii was very kind, professional and extremely knowledgeable Great experience

We worked with Pam today. She was very helpful in taking care of our needs. She was so patient and went out of her way to make sure we left happy

They were a great help when I was being dumb.

Pam was amazing and really really helpful. She helped me set up my account and showed me the unit before I paid. An absolute delight. Thanks Pam!!

Pam did a great job of helping with the move in. Great service by the staff!

Pam did a great job to help me get my storage place. Jennifer was also very helpful. THANK YOU LADIES!!!

Couldn't complete application online or on app.

Marianne was great and with ideal customer service.

Pam was super sweet & helpful with getting my storage unit rented!

I went here with some questions about renting a storage unit and Pam answered every question I had and never once got annoyed when I asked her and she explained it to me. Thank You Pam!

This is a great storage facility. Easily accessible and super clean. Pam has always been helpful and accommodating. If I were to need one again in the future....this is where I would go again.

When you pay your bills on time, there won't be any issues. It's always a pleasure to deal with Pam and Tina. Public storage has always been johnny on the spot when I need a unit.

Kim was very helpful in showing us all our options with a storage space. We highly recommend Public Storage!

If it will be my first time renting a storage unit or needing one, Pam made my experience a lot easier than what I was expecting. She explained everything in detail for me, and she helped me with box sizes that I may need to get . She answered all of my questions and never ever got annoyed or impatient with me . I will definitely recommend Public Storage to my friends and family and let them know what an easy experience this was, especially having Pam there to set me at ease and give me all the information that was needed. Thank you Pam!!

Today -BEWARE BEWARE BEWARE - 61% rental rate increase in 6 months - initial contracts $194 - then went to $271 - then 3 months later going up to $312 - overall that’s 61% increase - what else in life has gone up 61% in such a short time - BEWARE - in spite of great local team - Pam - great location and great facility - BEWARE - called into Public Storage corporate offices - waited 30 minutes - and on a RECORDED line with Brittany - she advised their RENTAL AGREEMENT allows for increases without LIMIT - after pleading with her about me LOVING the local team and the facility she stated on a RECORDED line that there was NOTHING that could be done about the ENORMOUS increases - NOTHiNG - simply STUNNED - please BEWARE before you chose Public Storage !!! Last year - Pam, Cindy and Kent will go the extra mile to ensure your experience is a great one - started with a smaller unit and have transferred to a larger one - beyond the staff, the facilities are kept in like new condition - the technology on the app works well too for account management and secure access :)

Excellent customer service!!! Thanks Pam and Shawn!!!

Excellent customer service, they are so amazing!!! Thanks for your big help Pam and Shawn.

Easy to rent and access

Pam and Indy were so helpful! They got us all set up and were super sweet!

Very professional! Very helpful!!

Efficient and professional service! Recommended

Pam was very knowledgeable! She also had amazing customer service skills!

Great service

Hello wanted to take out the time to review my experience ..Awesome staff,great facilty especially one particularly facility and one super star stand out . She goes by the name Pam excellent customer service very patience, any issue I have xyz Problem Solve . Her nickname should be Problem Solver . Thank You!

Pam was very pleasant, helpful and knowledgeable - big help.

Ms. Pam was An Excellent Representative of Customer Service. The Storage Facility is Very Clean and Has A Large Number of Carts to Use and For Average Storage Users You Know This Is A Must!!!! The storage is located in a central area not too far from Corinth, Texas. If You Are Looking for a Storage Unit with Quality Customer Service Go See Ms. Pam and Tell Her I Sent You!!! 🦄😇🦋🕊️

Wonderful property and incredible customer service! By Pam!!!

Un excelente servicio, Pam es muy atenta y especial me ayudó en todo. Gracias

Pam was the best!! She answered all of my questions (trust me I had a lot as a new person to storage) She needs a raise! Highly recommend

Great experience for temporary storage.

Marianne was so helpful and kind to help me transfer to a larger unit. It was so easy! Love doing business here!

Worst bill pay customer service. Condescending, offers no help with the issues, keeping saying yes, yes to cut me off, and hang up on me. As if she knows there is no consequence since there is no recording or way to trace back to her. We are renting two units for over three years, we will be taking our business to Extra Space Storage. Edit: Just to be clear. The actual storage property is fine. Clean and friendly.

Great service. And I had the nicest laid help me with setting everything up.

Marianne is terrific and very helpful. We rented thevunit

Marianne

We needed to find a large temperature controlled storage unit to temporarily hold my Mom's household furnishings when she moved down from the northeast. I was thoroughly impressed with the ease of renting a unit from Public Storage using their web site, and the high-tech access via their mobile app. (No need to remember entry codes when using the app!) Electronic communication and billing were always right. The facility was always well maintained and the staff a joy to interact with. For those who may be new to using this facility, some things that I didn't know, is that the interior secured door uses a timer to activate the magnetic door holder to keep the door open when you're making a large number of trips during the loading/unloading process. And there's a little switch on the inside of the exterior sliding door to keep them open as well. Again, very innovative to provide a secured facility while providing the flexibility needed to keep the doors open during the moving process. Definitely recommend this location and will certainly look to them for my storage needs in the future.

Nice place, my only complaint is getting their insurance off. My home owners covers storage, I keep sending in the documents and they never reply.

Appreciate this place and like how clean they keep the property. I wish they could keep the carts they have but they keep getting stolen.

Marianne was fabulous!! Lovely lady

Heather is an amazing person to help people, she provides an amazing customer service to me today find the storage I need. She is very patient and provides me with all the information and advises that i need. Highly appreciated 🙏🏼😊

Booked my storage unit online and it was SO easy. When it came time to move in, the process was one of the easiest processes I’ve ever had. Would highly recommend!

The ladies at the front desk were super helpful, easy process.

Great service

Pam is very good at working with clients. She is very experienced and helpful plus great personality. She served me well as a client. The storage area was impeccable.

Pam and Pam were terrific, communicative and professional!!