Public Storage Self-Storage Units at 12670 Veterans Memorial Drive, Houston, TX
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 44/moSmall 5'x10'
$ 44/mo $58Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 53/moSmall 5'x10'
$ 53/mo $70Best Price Label1 unit left!
- Outside unit
- Drive-up access
7.5'x10'Online only price$ 67/moMedium 7.5'x10'
$ 67/mo $89Best Price Label1 unit left!
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 85/moMedium 7.5'x10'
$ 85/mo $114Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 86/moMedium 10'x10'
$ 86/mo $114Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 88/moMedium 10'x10'
$ 88/mo $117Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 120/moLarge 10'x20'
$ 120/mo $160Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 124/moLarge 10'x15'
$ 124/mo $165Best Price LabelHurry!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
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Self Storage in Northwest Houston Near Beltway 8
This Public Storage in northwest Houston near Beltway 8, Interstate 45 and Highway 249 is located on the east side of Veterans Memorial Drive between Bammel North Houston Road and Richey Road.
With a variety of cheap self storage units on site, this facility offers indoor storage units, as well as outdoor storage units. Moving and packing supplies, including tape, boxes and bubble wrap, are sold in the rental office, and this location is open 7 days a week.
A manager also lives on site for additional customer service needs.
Flanked by two of the largest shopping malls in the area, if a big day at Willowbrook Mall or Greenspoint Mall means tons of new stuff for the house, but nowhere to put it, a 5x5 or 10x10 unit at this location is a great way to declutter the home and store old boxes and furniture away.
Businesses – small and large – along Cypress Creek Parkway can use a 10x20 to store extra office supplies and equipment to free up some much needed space, and families near Klein Forest High School who might be outgrowing their own space can store everything comfortably in a 10x30 unit during a move or remodel.
With Sam Houston Tollway, Highway 249, FM 1960 and Interstate 45 nearby, this Public Storage is not only an affordable self storage option – it's a convenient choice for customers throughout northwest Houston, as well.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 438)
Lacreasha has awesome customer service
Lacreasha Customer service was awesome
Lacreasha was very helpful and accommodating. She went out of her way to make sure that I was assisted in a timely manner. She was also very personable and nice and made me laugh the whole time I was there. I would recommend public storage because of her.
He is very kind, he helped us with all the doubts we had
LaCresha was very helpful and patient. Got me in and out.
Mrs lacreasha was help with my payment and teaching me how to use the gate love her
Lacreasha is patient and understanding
Lacreasha has excellent customer service,she is a very sweet person.
LaCreasha was very professional in listening to me.
Lacreasha, the greatest customer service. Please Public Storage give her a raise. Went an extra mile.
Lacreasha helped me with my late fees and is an awesome and excellent worker!!
Lácreasha is friéndly ame nice
Lacreasha has awesome customer service
Lacreasha has great customer service and is very helpful
Lacreasha has good customer service she is very helpful and get things done in a timely manner would recommend people.
Lacreasha has good customer service and greeted me with a smile
I had a problem with the app/website. I was making my monthly pymt but the system wouldn't work. CSR LeCreasha was very professional, helpful, respectful and very pleasant to work with. She was able to find my account and make the corrections needed.She made my concern go away.
Lacreasha has an awesome attitude and great customer service she is very helpful.
Mrs. Sandy took care of me & made my experience so welcoming & stress free!! I recommend her to anyone!!! She's the best!! Great customer service to me !😊😊
Nigel was awesome. Customer service was great and he took really good care of us . I recommend this location
Came here in a hurry. Nigel came to my rescue. Was fast, responsive, knowledgeable and got me the perfect unit for my needs. Hard to even want to look elsewhere for storage. Thank you Nigel.
Amazing customer service!!! Quick and easy LaCreasha was very knowledgeable and friendly
I came in incurring about renting a storage. I spoke with Lacreasha. She was super helpful. Her smile made me feel at hime and very welcoming. She was extremely knowledgable.
Nigel Nigel Nigel... HE IS LEGIT AMAZING! I LIKE HIM! YES, IVE WORKED FOR PUBLIC STORAGE BUT IVE NEVER MET HIM. HE HAS TOP TIER CUSTOMER SERVICE. HE DID NOT MIND DOUBLE CHECKING ANYTHING FOR ME. I APPRECIATE YOU!
Manager Nahgi at 12670 Veterans Memorial was very helpful and patient with me. I truely appreciate his kindness
Lacreasha is the best and I look for her everytime I call or come to location.she has the best customer service at that location hands down and I love her !
Lacreasha the best employee thus far helped with sooooo much!!!
Ms lacreasha is professional and helpful
Lacreasha was friendly and greeted me with a smile
I came in today and Lacreasha was very helpful. She was also very nice and gave me a really sweet compliment!
Lacreasha’s customer service is super and positive attitude while helping customers
Lacreasha has a nice personality and great customer service
amazing service!!!! thank you
LaCreasha is doing a great job at keeping a clean and neat storage property. It was my first time using storage and hands down the best. Thanks so much LaCreasha for making this first time a safe and easy one.
Great customer service person clean facility
Lacreasha was an awesome help,great customer service
Lacreasha was helpful and friendly
As soon as I walked in I was greeted by Lacreashea she gave me a great welcome in and immediately started helping me with my needs! She help me find exactly what I was looking for all in under 30 minutes! She really is an outstanding employee & need more people like her.
Lacreasha was very helpful with helping me today. Thanks!
Lacreasha is knowledgeable and friendly.
Lacreasha is wonderful and has awesome customer service.
Lacreasha was super nice and knowledgeable and made my experience worthwhile and wonderful…Derry Doss
Miss lacreasha was very helpful hope she's there on my next visit
Lacreasha has good customer service and was very helpful.
Lacreasha is d BEST EXCELLENT GREAT FANTASTIC CARING VERY PROFESSIONAL N VERY CURTIOUS!! HER ATTITUDE IS IT ALL ABOVE SHE TAKES TIME N REMINDS ME OF STORAGE DUE N ANSWERS ANY QUESTIONS I HAVE ANYTIME SHES ALWAYS THERE WHEN I NEED HER N ANSWERS ALL MY QUESTIONS IF THE WHOLE WORLD COULD BE N WORK LIKE HER IT BE A BETTER OFF WORLD!!! THANK YOU LACREASHA N PUBLIC STORAGE FOR HIRING THE BEST!!
Ms.Lacreasha assisted me with any questions i had .
Lacreasha has awesome customer service .She is patient and has a good sense of humor.
LaCreasha Was amazing. Super friendly and polite. Helped me out a lot
Lacreasha good customer service and she help me out a Lot .
Lacreasha was very friendly and helpful! She alleviated the stress that I had with my storage unit charges! She went above and beyond to satisfy her customers. She is great with follow-up! Thank you for your commitment to your customers and making them feel important!
I just want to say about the staff at your imperial valley location‘ marKeisha, S are incredibly with there service and customer care. I want to thank you all once again for your helpfulness
Lacreasha is helpful and patient.
Lacreasha is a good listener,she has great customer service .
Chersha was very helpful and makes getting a unit over there cool by knowing what needs to be known thanks Ms lady.
Lacreasha was great she helped my mother and I out. Got us in and out quickly my mom had to pull me out because not everyday you find a person with a great spirit and beautiful attitude to talk to that's Lacreasha God Bless You ❤️
Lacreasha has great customer service and had a positive attitude helping me figure out my issue.
Lacreasha has amazing customer service skills.
I spoke with LaCreasha, at the Veterans Memorial location today. She was very helpful, polite, and knowledgeable regarding my rental of storage. I was appreciative of her informative communication, and allowed me to make a definite decision as to what would work best for me
I want to give a special Thanks to LeCreasha, she went the extra mile to extend a helping hand in my time of Need. She really showed expertise in customer service.
Lacreasha was so helpful...kind ... and very understanding with your needs definitely recommend this storage. 👍🏻💯
Lacreasha has good customer service. She helps me with anything I need. I will be a returning customer.
Lacreasha she’s good customer service and give us good options getting the rent @ this location.
Lacreasha real helpfully and nice attitude..
Lacreasha has the sweetest personality and is very helpful.She helps me with any problem I may have.
Lacreasha has been such a blessing to me. She's always smiling and happy to help.
Lacreasha is awesome. I couldn't remember my code to get through the gate, and she was very patient with me as I am disabled. She helped me remember it to gain access. Lacreasha is very polite and is a great access to your company.
Lacreasha has awesome customer service, promtness ,short wait time and courteous .
Lácteas she did a wonderful service I will definitely come back here to store my belongings again thank you!
Lacreasha was very helpful and knowledgeable
La creasha has good customer service and knowledge of the property and helped with any issue I had. Thank you so much.
LaCreasha was very, very helpful to me. I believe she's a valuable asset to this or any company. In this day and age, employees are rude and unhappy, not her. She smiled while assisting me the whole time. Thank you for having her there. I will be a returning customer.
Ms. Lacreasha was very professional and patient. She was very knowledgeable/helpful and showed me right to my storage unit. She went above and beyond.
I came to get a storage unit today and was super frustrated with how my day was already going. JD completely changed my whole mood with her professionalism and kindness. Got me everything I needed and it was super quick!! Thank you JD. I will definitely be referring people here.
Jd was wonderful great customer service knows the property very well
Jessica made my move in fast and easy. She was very patient and informative
Jessica was extremely professional & pleasant. I will definitely recommend this location to others.
Great experience. Jessica is very knowledgeable and helpful. She made my experience a delight.
I have found favor by Miss. Lolita. I have been searching for a storage and I came to this location and I definitely found the right spot. Great Customer service, clean facility, and Lolita explained everything to me. Process was fast. I would recommend to family and friends.
Price are high for units. I found cheaper prices at another place and they are clean also
Sheena is great!! This is my second time renting at this property and she is always great!
Nice storage units, there is a gate at the entrance. There is also a guard
Sat here for an hour trying to pay for my mom’s unit inside (cannot pay over phone or online). No one here when they were supposed to be. Called and left multiple voicemails with no return call. Ended up going to another location to pay. This isn’t the first time this has happened. Won’t be coming back. Highly disappointed.
Ms.Sheena was very nice she also was alot of help with helping me decide what unit would be best. Overall the experience was awesome.
Shana was absolutely amazing! Kowledgeable , friendly & attentive to my needs. I hadn't use a storage in years I was clueless to what I needed but she listened & was able to direct me to exactly what I needed. Thank you I owe you cup cakes🧁🌻
Ms. Sheena, was very nice and knows her products and services well. From the time I talked to her I felt her sweet warm spirit. I was in and out when I purchased my unit. Sheena, carried herself in an professional manner. I would advise others to come store their goods at Public Storage.
Happy with my experience! Sheena is amazing!
Rolando was very helpful made very easy
Property mama get Sheena is wonderful and the service is great and very friendly. Update. I needed to move to a smaller unit and this young lady Sheena has been a tremendous help thru the entire process.
Ms. Lolita was a pleasure to work with. I arrived minutes before they closed and she was still able to help me while still being professional. She made my day :)
Lolita me atendió muy bien me explicó todo muy bien
Lolita was very professional and friendly and helped me pick the right size for my unit. The facility was clean and I will definitely recommend friends and family to this location.
Staff was friendly and helpful
Mrs. Lolita has very helpful with keeping me updated about my unit and information that was very important. Thank you Mrs. Lolita
I had a wonderful experience thanks to Mrs. Lolita. She assisted me as I entered the storage gate. She answered all questions and concerns. The storage area is clean and my property is very secure. I been here over a year and the service has been great . No problems. I would recommend this storage place to anyone.
Thanks Lolita for helping me today. You are awesome.
I have been storing at this location for a little over a year and they have given me excellent service. This facility is always clean and I feel very confident knowing my belongings are being kept safe Thanks you Lolita for helping me today. Your kindness is appreciated.
I store my stuff here and its great.
Thanks for the great customer service Lolita!!
I rented a storage today at this facility and received excellent 5 star service. This location was clean professional and organized. I recommend this facility for anyone looking for a secure environment Thanks Lolita you were awesome today!!!!
I just want to say somethnk about Lolita. She is one of the best person I met on this year. She has such a good customer service at this location. She have a super attitude and treat you with respect and also friendly.
The process was fast and customer service was awesome. Thanks Lolita!
I just want to say Ms. Sandy made my experience at public storage very easy and comfortable. Thanks!!! 12-14-2021 My experience today at Public Storage on Veterans Memorial with Ms. Lolita was very warm and welcoming plus she has a beautiful personality and phenomenal customer service.
Lolita was very informative, nice, and helpful. The location very organized and clean. We were treated very well and would definitely recommend this location to all our friends and family 😁👍🏽💪🏽
Fast,easy and friendly with Sheena!
Lolita was amazing I stored this facility it is always clean and secure and I really appreciate it
Sheena is always helpful with a big smile everytime I see her!!!!
I visited this location, and was pleasantly greeted by Lolita, this location was very neat and clean, and smells very clean. I was looking for a move in special there wasn’t at this time. This was the best location I have visited and I will come back for a unit when a special is available.
Thanks Lolita for a fast speedy move-in. Great customer service
Lolita gave perfect 10 best customer in my opinion. Keep up the good work. I store at this facility and I am always greeted with a smile.
I just want to say the customer service is awesome Lolita assisted me thru my difficult time she was veery understanding to my situation showed empathy a willing to assist so I just want to thank her for going above and beyond
I went in to pay on my storage and Lolita she had good cx service. She helped me get my storage lock from the office and she also helped with changing my telephone number. She was very helpful and provided accurate information.
I rented a storage unit for my closet extension and the young lady on duty Lolita was a tremendous help. I was blown away by her professionalism and assistance. Lolita asked me if i needed any help with my move which i was very impressed. I would definitely recommend this location again
Lolita excelente información muy buena atención felicidades por excelente colabirafora del Storch
Sheena is Amazing!! She saved me to much money getting me into the space that was just the right fit!!
Sheena the manager is always so sweet and willing to help she always has a smile and greets you when she sees you. We love her
I visit Public Storage on November 9th and I was assisted by Manager Lolita and she was very helpfulI. I can appreciate good customer. I give her kudos for for today.
I visited this location and met Lolita Jones and her customer service was very helpful and she assisted me with what I needed and provide me with the information I requested.
Lolita Jones was very nice , helpful and very Professional. The storage space was very clean and move in ready which made my move in very easy. She’s an exceptional team player and I recommend a bonus and raise!!
Sheena and Lolita are great and help me anytime i come!!!
Lolita was super friendly and helpful! Great price! Great Unit but really wish it was climate controlled as promised!
Lolita was very professional and had great customer service! She even helped me set the their app up on my phone The! The unit was priced great as well. It was very nice and clean!
My experience was great, everything was ready for me. Sheena was excellent!
Came in for questions and info Sabrina was so helpful and friendly left me with everything i needed to know
Very polite and very professional and Great Customer Service
Loved the service
I came i today looking for a small unit just to clear out some things in my home and I met the sweetest property manager. She was very knowledgeable and informative about all of your products and services. She really made my decisions easy when deciding if I wanted to rent a space. Her name is Sheena @property # 21717. Sheena thank you for all of your help and the great conversation we had during the process. I hope you all have a great weekend and stay safe. - Chonda Daniel
Bueno y limpias Las bodegas
Great Customer Service
I came to this Storage looking for a 10x10 and no available at this time but Sheena help me find another one and even with a promotion.. Thanks Sheena
Management is real good about assisting you with whatever help is needed.
Was very concerned about my items being there. There should be cameras on the inside of the storage. When there is stealing going on. So they can be caught by police if possible. For someone to kick your door in is just wrong. Now you have to protect yourself when you come there especially by yourself. Times are getting worst.
Crissy and Sheena were amazing.... definitely look forward to my stay with these wonderful ladies
Shanice was very nice and very professional. And helped me choose the right size. I had a reservation for a 5x10 and she asked what I was storing and suggested a 10x10 and it’s GREAT!
First time renting here I had an awesome experience, Shanice was awesome with a great customer service.I gave her five star and i recommend to anyone to stop by and rent here!!!
Sheena was so helpful and provided excellent customer service.
Sheena was so knowledgeable about the property and the size storage we needed. She was very patient with us. Professional and funny at the same time. Thanks Sheena for all your help.
Came in to ask some questions and Shanice answered every question and was very patient and continued to have a smile on her face. I know my questions were probably annoying but she did not mind. Thank you Shanice! I will be back to rent!
megusto la atención como me trato el cervisio de shanice
megusto el cervisio de como me trato shanice
Friendly people work there. I do not know the prices but the place and the restroom are clean.
Not at all happy with this place! Will be removing my items from this unit really soon and will use another storage center. Never once did I received an email or courtesy call until today saying I owe $150.00 on my storage unit. Where did this outrageous amount come from? I know times are hard for some businesses but NOT at my expense! There is a $23.00 late fee the unit itself went up in price without my knowledge and I don’t want or need $15.00 for insurance. This place is a rip off I don’t know where all these so called excellent reviews are coming from but don’t believe them! Not happy at all, I’m done with this place!!
Amazing service from Destiny
My experience here was great!! The unit was clean and safe! The staff friendly and extremely professional!! Sheena was a delight!!
Sheena was remarkable! Displaying her professionalism and knowledge of Policies pertaining to P.S., she made this experience tolerable and easy.
Wow!! Sheena is Excellent!! very very professional the prices is lower then others how i know i went down the street to check out another company they were higher Sheena went out of her way to help me. Very nice personality she is definitely a keeper she is wonderful for the company I just love seeing her because she have such a wonderful attitude... A1 company.
Shena, the manager is so professional and will go above and beyond to help! The place is really clean and she’s attentive at all times! My space was really clean and easily accessible. Great job!!!
They take forever.
The workers are great. Very helpful and sweet, the only probably I had was rent getting raised a month after without notice with no explanation. Also I had an outside unit and I had a couple of roaches. The hours of access caused a bit of a hiccup at times. Other than that didn’t have a problem with anything else.
I love this storage safe and friendly never had a bad experience they meet your every need keep up the good work guys.
Public storage is an awesome place to rent I'm coming upon my year of renting at this location with no issues and no complaints. Sandy has been awesome with all the questions and helping my with my payments on my unit. I I ever leave I will always come back with her customer service.
Best customer service experience! The manager was very friendly and through! If you need a storage unit...... Go see Sandy! She will take care of you! Keep Up the Great Work
Ms. Sandy was very helpful and informative, she answer all my questions. She was really nice . Made my moving experience go smoothly.
Sandy was great and so helpful! She was quick and friendly and gag good conversation! Their rates were awesome.
Destiny was very helpful, answered all my questions. Awesome customer service.
Sandy _ Awesome experience
Great customer service. Sandy was very nice and answered any questions we asked. Highly recommend this place.
Sandy was very helpful in determining my storage needs.
I really love Mrs Sandy!!!! So professional, poised, kind and very informative. I highly recommend this Public Storage and why ain’t no raises in her future based on her great CSR skills.
I really love Mrs Sandy!!!! So professional, poised, kind and very informative. I highly recommend this Public Storage and why ain’t no raises in her future based on her great CSR skills.
Sandy was awesome! Great customer service!
This was a great choice. Sandy provided excellent service!
Sandy is VERY helpful in assisting customers. She is VERY friendly and VERY professional. She committedly makes reminder calls to ensure that you don't forget to be on time with your payments. I really appreciate her devoted efforts in doing her work diligently and assisting me with an error that took place with my storage fee. Her committed calls forms a friendship bond as though we have known each other for years. I can't say thank you enough but again I will say thank you very much. You are highly appreciated Sandy.
Went in for information for an upcoming move, and Sandy was wonderful. I am looking forward to doing business with this facility.
I stopped in to get pricing information. Sandy was customer friendly, efficient and very informative. I was very pleased with the service I received.
Mrs Sandy was very very professional and quite helpful and very knowledgeable I sure she is a asset to your company great acquisition. keep up the great work I will definitely give this location .
Sandy was excellent on her job she is a excellent employee fro m we very good performance
This is a great lady Sandy everytime i need help she has the right answer for me keep this lady on your payroll for life.
Sandy the store manager was very nice and explained everything in it's clarity. She even reviewed what items I would be storing to make sure I was getting the right size unit. I was pleased with the service i received!
Shay- Excellent Service/very helpful...thank you so much for such friendly service...
Sandy is AWESOME SO Nice and personable. She went above and beyond to ensure I received the best service and price, even after my reservation cancelled she explained to me what to do to get a new reservation at the same rate. I would recommend this location and Sandy to anyone who is looking for a storage unit. Awesome customer service. Thanks Sandy for all of your help.
Sandy was awesome.. very efficient and detailed.. thank you 🤝
Sandy thank you for helping us today you really were a big help today
They are extremely nice and clean here. Christa is a great employee and really excels at her job. Sandy help amazingly and also was very nice. Both employees deserve a raise!!
I would definitely recommend using this company. Getting storage was quick, easy and the employees Christa and Sandy are amazing women!! They were both extremely knowledgeable and were able to help my family with all our questions. Christa was very pleasant and went above and beyond for us! Great service and location!
Stopped by to check out the units and pricing. Staff VERY friendly - Christa and Sandy showed me around, were very helpful. Great people! Didn't rent now, as not needed yet, but will soon!
Christa is so amazing at her job. She smiled and greeted us as soon as we came in the door. It was very clean and nice. Thank you Christa!
I was a little worried about putting my items into storage but I feel differently now. The employee Christa made me feel like my stuff was safe and secure. She was nice, helpful and has a nice smile to boot!!! I will recommend all my family and friends!
Shay and Katie were awesome today. I set up my reservation online came in and they got me squared away quickly as possible. Shay showed me my unit and helped me with all other questions.
Sandy & Sharlene, were very knowledgeable about my potential needs and had made this experience so smooth and efficient. Thank you for your hospitality and greatness!
Sandy has always been great since the day she walked me to unit and I have been using for atleast 6 months...she always awnser questions,good people person and a plus never had any problems out if locations as far as break-ins and all that
Sandy was extremely helpful and professional with assisting with my process experience. I will recommend anyone to rent here! Well done!
Sandy was extremely helpful
Sandy is the best always have problem paying on line she fixed it
Sandy was awesome, thank you for explaining everything to me!!! And for your patience🤗
Affordable and safe!
Do you have any 10' x 30' units available, if so, what's are rental rates?
She's great I love her thanks sandy 😘🤗
Great customer service very satisfied
Very professional and exceptional with knowledge on customer needs with supplies.Thank you Sandy
This place is awesome they are always willing to go above and beyond to help you find what is best neaded and will continue to do whatever they can to help especially sandy she is amazing
Sandy was amazing! Very great experience.
Sandy was wonderful and very helpful with getting us a unit. She deserved all 5 stars
Sandy has always Bernette courteous and very kind to me and my family and very informative
Jasmin and Sandy were so helpful and nice it made us want to do business with us. If you need storage go to this one and ask for either of these young ladies. You will be satisfied and pleased.
Respectful, Dedicted, Very nice, helpful, and patient recommend her to anyone
Sandy is Awesome great help 5 thumbs up!!!!
Ms.sandy was very helpful and friendly and just wonderful lady
Alexandria Bennett was very polite and helpful
Went in and was taken care of in a very timely manner. I was serviced by Sandy she was very helpful and found me exactly what I needed. Awesome customer service!!!
Ms sandy is a wonderful and helpful person very nice and sweet women help me with all my needs ...and in a timely manner..soo great
I moved to Texas and rented a storage from this location and the customer service rep that help me was named SANDY SHE WAS AMAZING AND VERY VERY HELPFUL!!!! She has the best customer service i have recieved in a very long time. Keep up the good work!!
Great customer service. Sandy was awesome!
Sandy was awesome
Alexis and Sandy were great. Alexis explained everything thoroughly and, walked me through the paperwork. She and Sandy are both very personable and friendly. Alexis walked me out to my unit and made sure I was happy with it before assigning it to me. I have rented with Public Storage before and I have to say that this experience was a more pleasant one than the first place I went to. Basically you are renting a lockable closet, and you can get those from any number of companies/locations. These two young ladies really made, what was previously a mundane task a pleasurable one.
Very hard working and willing to help. Sandy is personable and caring.
Sandy is an amazing property manager who will always look out for you in reference in saving money! Clean facility.
By far the best customer service experience when it comes to dealing with storage unit rental Ms. Sandy explained everything and helped me out with all the process offered me water very polite I'd recommend that you come to this location if you're in search of a storage unit and want to be treated the way everyone want to be treated
Shaf was great with customer service. She explained everything in such a professional manner.
Sandy was awesome
Sandy showed me the property and explained in detail the guidelines and expectations! Thanks for your help!
Very helpful and knowledgeable
Sandy was awesome! Really helped us out!
Wonderful service, very polite, professional and couldn't beat the price.
For Sandy she's a great person and so very nice 👌👌👌👌👌
Thank you so much Justice for your great! customer service and setting up my storage unit. Keep up the great! work.
Shaf gave me great customer service. Friendly and knowledgeable about services and handle my contract quickly.
Keisha was very professional, and good customer service.
First time renting storage. Myeisha made the process as easy and painless as possible. She was very helpful, quick to answer questions and was able to offer solutions for keeping our items in storage safe and protected.
Myeisha made getting a storage space quick and painless. She even went above and beyond to show me how to protect my belongings from weather damage. Definitely recommend this location.
Myeisha was awesome. Great customer service, she had me and my family in and out!
Great customer service excellent attitude
There customer service was the best I’ve ever experienced they were fast paced they explained everything as need everything was totally satisfied with this property👌👌👌
Alexis was super helpful! Thanks
Great price for space, lovely customer service and easy to pay.
Shaf gave excellent customer service
Great customer service very friendly and helpful.
Came to pay my bill and myeisha was the sweetest so loving and actually cares about her customers
Shaf was amazing excellent customer service
Great customers service...very friendly and helpful...
Shaf & Myeisha was so amazing and so helpful
Friendly and Courteous Staff, Great Value, Convenient Location
Shaf & Myeisha extremely professional and sincerely helpful
Went with my wife and the girl at the front was a great help.
Getting everything set up went so smoothly. The girl at the front (I think her name was Myeisha) was really friendly and efficient. I’m looking forward to the conintued use of their services 🤗
Shaf was great, she went above and beyond to find the perfect unit for me. Felt very welcomed since I arrived to the property.
Shafiah was very professional! Thanks Public Storage
Myeisha and Shaf have given me excellent customer service. Even when there computer had went down they where still very helpful and gave a fast solution to the problem they where knowledgeable and I strongly recommend people storing at this location thanks ladies for the great service
Myeisha and Shaf are awesome and did an excellent job with helping me find the perfect space for moving.
Past two nights gates have been closed. Had to go through voice prompt hell to find out that without warning or telling anyone they've cut their access hours to only when the office is open. Paid a ton of money for the access and now don't have it. Looking for other places.
Awesome customer service Ms Erica and Ms Nikki where very helpful!
Myeisha was awesome! Excellent customer service she was very helpful!!!
Myeisha has great customer service I love to come and visit her she always has a smile and in a great mood
Small property but great customer service, the guy that was there on 08/11 was great. He made me feel comfortable with letting my property stay at there facility.
Myeisha was very nice, patient, and funny. She was also very informative. Thank you for making this transition easier .
Very friendly staff and clean grounds with clean units .
Sandy provided excellent customer service , she called me ago reconfirm my appointment, she was very friendly over the phone as well in person , thank you Sandy , 👍👍👍
Moesha was delightful to work with. She was very friendly and informative too!!!
Great customer service and fast service
The customer service here is very nice. Everything was orderly and I had absolutely no problems here.
MYIESHA WAS VERY HELPFUL, FRIENDLY, FAST AND NICE!!
Rates to high
Alexis provided excellent for me. I would recommend this property to everyone!!😀😀
Very helpful and quick would recommend to anyone 👍🏾👍🏾👍🏾
Chey and myeishaq were very helpful and got me what i needed!
So nice store. I keep my all my stuff is so good and just some time when I be there nobody in the office .and waiting ....but they services good and nice people..
Visited the store for pricing & Ms Alexis was very helpful.
Wonderful service here on today thanks to Ms Alexis.
Myeisha was very informative when renting my first storage unit. I left very satisfied on my decision to rent at Public Storage.
Alexis was great! Nice price and clean facility! Thanks
Alexis is a good customer service representative,nice attitude,very informative about public storage. She was very professional.
Myeisha was a great help with our rental very fast and easy !
Myeisha is excellent came in to view pricing and she was very friendly and very Knowledgeable
Keisha was very helpful
Myeisha, is an awesome manager at this location, great customer servise i recommend this location always.
My storage unit has insulation hanging from the roof. Service and security are great.
Myeisha has great customer service !!
Myeisha was very professional and quick. I was in and out in about 20 mins and I was even late. She has an amazing personality and she has a great sense of humor. She gave another customer and I a tour at the at the same time so, that we can be out in a timely manner. The other customer had a Uhaul truck that had to be back within the hour and she was out on time. Thank you Myeisha, companies need more employees like you.
Amazing service! Thanks Myeish
Myeisha was very kind she made me feel as if she knew me for a long time it feels so good to be treated the way its suppose to be very good customer service
Wow... Just Wow! I'm amazed on how professional and kind Miesha is. She explained everything with great detail. With moving being one big headache this experience is less stressful thanks to you. Thank you Miesha!!
Easy fast and the staff is very friendly
Myeisha was such a nice person very welcoming and very fast and easy process
Fast service great location to rent at
Myeisha Had great customer service!!
Myeisha has some very great customer service!!!!!
Michelle was very understanding and awesome!!!! As well was myeisha tabatha and Tiffany they all were very helpful customer friendly and professional!!!!!!!
The property manager, Alexis, over at the Public Storage on 12670 Veterans Memorial was amazing. She had answered all of my questions in a kind, professional manner. It really puts my mind at ease, knowing that my things that stored over at Public Storage are in great hands.
Alexis gave me excellent service.
The property manager was very helpful and kind,she answered questions and was very resourceful. Made my experience at Public Storage a great one. Thanks.
Ferneil was our Customer Service Representative. We had an awesome and professional experience from the time we reserved the rental truck until we returned it. Thank you so much.
Aelicia here at public storage was very helpful, knowledgeable, she knew what she was doing. Thank you Aelicia.
Awesome service! Very professional, mindful of her costumers most humble, and attentive! Most of all shes a people person! Very patient as I observed her training this young lady today! Keep doing what your doing! Thanks Tiffany, and Tabatha!😉
Alicia had great customer service
Aelicia is great at her job
Aelicia had GREAT customer service!
Alex is awesome so glad that we have some one like her that cares about us people and our belongings
Alex was great, very patient and actually cares for her customers she help me find a storage and provided me with excellent customer service , not everyone is built to provide that and sincerely Care about what they do, thanks Ms Alex you are a life savor!
Outstanding experience. Great rates. Alex is very pleasant to work with. Glad to have a unit with public storage.
Been talking my options with miss chey. And she has been very helpful.
Shaneece and Shay Were defintely a Greeat help for Me today on choosen the best storage room space the best fits My needs... Keep it up Ladies!!!
Shaneece gave exellent customer service
Excellent customer service! Shaneece was very helpful and answered any questions I had. Not one bad experience!
I am totally satisfied with this storage location. This is my second time using this business. All of the Managers are great an courteous,especially "TARA". She has a smile an greet you before the door closes behind ya, and ask is there anything else she could help me with. Thanks Tara and thank you Public Storage..
Shaneece was very helpful, very informative. Answered all our questions, wonderful place!
Really quick and detailed tour. Shaneece the office worker made it a really easy process to get started.
Shaneece was Really helpful and fast service ! Really recommend!
Shaneece did a perfect job...Thank you
ShaNeCe gave great service!
Shaneece is very good person she explains very well and we are happy to be with her.
Shaneece she did a great job assisting me
Shaneece did a great job ensuring that I got my storage unit hassle free and did a great job explaining the benefits. I would definitely recommend this location as long as Shaneece is working here
TOYIA MANGER HAVE GREAT SERVICE SHE ALSO SHOW ME AROUND TO MY UNIT MADE SURE THAT IT PERFECT FOR ME . SHE IS VERY FRIENDLY ,RESPECTFUL. THANKS PUBLIC STORAGE.
What a great location nice and clean and very well kept location. I love going here and the young lady at the office Antoyia was super sweet and very professional and extremely helpful.. great job on hiring her... wish I could give stars to her too thanks for everything
Torres Rocks!!!! my family and I where running short on time but she got us all taking care of I recommend Public Storage to everyone.
Little prices but the staff is Friendly and Professional
Always clean and quite.
I'm customer for a year always had good customer service Toya and Larissa are managers
Toya and Larissa were great help with the move in and out process thanks again ladies
Christina was a great help. She very knowledgeable and swift about getting me taken care of. Her great personality made the whole experience a blast considering I was really starting to have a bad day.
Christina has very very very good customer service she helped me set up my account online that way i can be more responsible with my payments !!!!
Great customer service I love your front receptionist
Tiffany was great! Loved her personality. She showed me the storages to assure I got the best size that fit and she gave me some tips on how to care for my unit to prevent anything from getting damaged. Very informative
Tiffany... Great help!!!!
Aronya is very helpful and very kind.
Atonya is soooooo awesome!!!! She is really on top of her game. She is very informative. I will tell my friends to come over here and she is really nice
Auctions were smooth and easy. Thanks Shun and Atonya.
Great service always remembers my name.
Stints and Tasha helped me out today and we're absolutely great. True storage experts. I'll recommend this facility to everyone
Atonya is very nice and patient. She really knows her stuff and I will recommend her to anyone
Taylor very nice woman and beautiful... I'll be back!!
Atonya is the best and she really knows her stuff. She is like family. I will recommend her to everyone
Atonya is extremely kind and very knowledgeable. I will recommend her and the storage facility to my friends
Babette went beyond her way to help me. Very helpful I will be recommending this place to my friends :-)
Atonya has excellent customer service if I can give her 10 Stars I would
Atonya is awesome. Very professional and knows her business. My cousin and I had great experience. We are coming back and and will tell our friends
Don't recommend Atonya.. Be careful
Atonya & Babette extremely kind generous and very professional and great employees of public storage made my storing needs successful I highly recommend this location literally I truly mean it
OMG I had the greatest customer service ever from Atonya, every time I come in to make a payment she is amazingly kind and it is rare to find great service like the kind she offers
Babette and Atonya are always professional when I visit. They are knowledgeable and has great customer service
Atonya is very knowledgeable and has great customer service.
I recently was moving and new apartment was not ready in time so I had to put my belingings in storage in the mean time. I went to this location and Atonya was so helpful. The stress of my current situation was overwhelming Atonya was very sympathetic and really helpful at making me at ease with this transition. I also noted that she was so comfortable and happy in her position at public storage. It is good to see a company that has confident and happy employees. Very impressed.
My wife and I came in to look for a storage and Atonya was extremely nice and helpful. She was very knowledgeable about the products and rates. We will be back
Atonya provided excellent customer service by being knowledgeable and being very courteous
Atonya Was very helpful and provided great customer service!! Thank you
Great service . Super nice guy :)
Experienced Wonderful customer service with Josh and Tylor today thx for the laughs
Josh has been great with keeping up property an I would highly recommend this location.
Happy with service given, thank you!
Josh was great at public!!! He handled all my needs
Josh was very helpful and kind, I look forward to making payments at this location in the future.
Tiffany is a really good employee and her Customer service is the greatest
Lovely place to store your stuff. The people are friendly and they are ready to help you anytime or day.
Recently went into this location looking for a unit ASAP, Property Manager Mernice got my mother into a unit fast and understood our needs. Clean place and friendly service if anyone needing storage quick !
Mernice is a wonderful person and helpful.....will be bacc n the future...
Mernice helped me out unit before closing and got me squared away. I refer public storage to everyone needing a good quality place and WONDERFUL customer service. Good looking out ma. I'll be back in the future.
Mernice was really helpful and friendly
Mernice,was GREAT!!! She made sowing sounding a joy😍👍🏽👍🏽👍🏽👍🏽
Nie storage unit.... Its not too big but perfect for my needs. The lady at the front desk was really nice, and explained everything perfect
Thank you Abby for your help. I wasn't sure about storing my items in a unit and she made the process seem a lil easier. She really knows what she talkin bout and I will look at renting here when I need it.
Mernice is an absolute pleasure to work with! She showed us the unit promptly and got us exactly what we wanted!
It's not like me to leave reviews for places, but sometimes wonderful customer service has to be applauded. If there was an award for customer service in this job miss Mernice would win every time. We all know moving sucks, but luckily Mernice was there to save the day. We were organizing my mothers unit and the heat was torture. She came out to chat with us to make sure we did not need anything, and also gave my son a Gatorade to drink. She was sweet and kind and I would love to do business at a facility with such thoughtful personnel. Thank you for making my day !
Clean facility and awesome customer service, Jordan is the best :) thank you so much for your help
Vince was amazing. Couldn't of asked for a better first time experience!
You're worker nicole is a very very polite an awesome person I would recommend her anytime she's the only 1 I'd really like to deal with.marla santini
The service I got the opportunity to experience was incredible!!! Vince was very helpful and informative. I left out with no questions and a full understanding! Great customer service is rare to come by on. Thank you and continue the great work!
Had a great experience and Vince was great in providing First Class service to me!
Very nice Vince was a tremendous help and it a very quiet and calm place , never have peoblems with people being in my way or with being in someone else's way ,lol all-around great place to store your sruff... thank you, Vince and thank you public storage
I had Great and Awesome customer service with Vince Thanks a lot great person was very helpful
All I can say is WOW!!!! Vince provided the BEST service I have experienced in a long time!! I came in for quote for a relative and got all my questions answered. I will be referring all my friends and family to this location because I am confident they will be well taken care of!!!
Keep up the good work Shawn every time I come in to make a payment she's always happy to greet me and my husband
Great customer service from Shawn
The service i just received at this location was amazing. I spoke to one associate named rashawn when had me in and out in no time.
Great customer service got all the help i needed it was a quick in and out no wait thanks to the manager shawn!!!
Tiffany was outstanding i will most definitely be referring people to this unit: )
tiffany was a excellent help was a fast and easy process and be sure to recommend her and the place
Loved my Experience with the Sales Representative Shawn very polite and understanding to my moving needs. Enjoy renting with public storage will highly recommend.
Tiffany provided awesome service
My service managers name is Tiffany!!! When first entered office, energy was wonderful!!! Very willing and patient. She took her time explaining and listening to all my questions and needs. True professional and customer service without a doubt, I would give her 20 stars if possible. Her office was very busy and she handle everyone with a smile and took care of all of us without a sweat!! Great professionalism again. I've had to use many storage units in the past so I know what I'm talking. She's the best yet that I've met. This place is AWSOME! Renee Ernestine
Very helpful Tiffany & Rachel.
My experience has been great Tiffany goes above and beyond to make the service is perfect.
Always get great service this location. Tiffany goes above and beyond.
We all know the moving process can be so stressful right? Well the staff here especially Tiffany is beyond great! The customer service at this location, should definitely be awarded!
I went to Tiffany's location looking for a 5X10. This location did not have any but she showed me a 7.5X10 which will work great...She did a wonderful job her customer service sold me the unit. She went above and beyond
Bridgechell gave us great customer service and helped out a lot.
Tiffany was excellent and very knowledgeable! I would recommend this location to a friend
I came in to sign the paperwork for my unit and Tiffany was being very helpful and informative. I am not sure if she knew I was in a hurry or not, but she was being very efficient and getting all my paperwork done quickly.
We are currently remodeling and came to rent a space. When I walked in I was greeted by a very nice young lady named Chelsea. She was so promot and so courteous. She made my move in as smooth anr simple as possible. The property was flean ans ery secure. I would reccommed this facility to many other. Chelsea you really made our day. Youre absolutely amazing!!!
I was very pleased with the service I received from Chelsea today!!! She made the entire experience enjoyable and helped me out supremely when I went in to pay my bill today. You guys should definitely give her a raise, or at least hire more people like her!!!
Tiffany was great throughout the whole process. She understands the needs of her customers and makes sure they are situated to the best of her ability. Thank you for all the help!!!
Ms Tiffany's storage was excellent and up to part. Dapper
I feel tiffany is a great employee I only cone unless she is their she works with you and understand.
I really enjoy the service that I receive from the the manger Tiffany she is a totally awesome person and manger I would always rent a unit from this location if ever in need as long as she is there. Thank you so much for all your help and assistance.
Tiffany was very professional and helped us find the right storage unit for our needs.
Very helpful. Quick hassle free service.
Read the reviews on this site before actually looking at the location. I had a friend who rented here as well and his opinion actually pushed me into going and talking to the staff. Tiffany was fantastic. She held my reservation for me for an extra week because of hold ups with getting out of the military. I would definitely recommend this location.
I love it tiffany is great she always help out the best she can she goes above and the extra mile to give me information i need and work with me if im late she is a great worker to public storage one the best with a little help from jerin.
Tiffany is a nice lady, she helped me with my storage. She go above and beyond with a little help from Jerin.
Loved it Candi was wonderful!!!!!
Tiffany was a grate person too me and had no problem she a good person
Outstanding! Alex provided me with exceptional service. She was able to move me from one unit to the next at a moment's notice. Thank you Alex. For your wonderful service!
Tiffany was extremely helpful in handling my moving from a smaller unit to a larger one. She aided me in locating a unit both large enough and in reasonable proximity. She was extremely courteous and pleasant. Handles herself in a very professional manner. Thanks again.
Tiffany goes above and beyond to meet my every need at this location. This has been the best experience I've had with any storage facility.
Excellent customer service. She needs a raise. She helped me get moved in my unit in no time. Thanks Tiff you are great.