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Address

11810 Westheimer Road
Houston, TX 77077

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

281-810-9064

281-810-9064

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

281-810-9064

281-810-9064

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 35/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 35/mo $47
    Online only price
    $1 first month rent

    No Obligation

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    10'x5'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 50/mo $67
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 51/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 51/mo $68
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 73/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 73/mo $97
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 77/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77/mo $102
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 77/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77/mo $103
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 79/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 79/mo $106
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 81/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 81/mo $108
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 98/mo $130
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 147/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 147/mo $196
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 180/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 180/mo $240
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x35'
    Online only price
    $ 194/mo
    Online only price
    2nd Month Free
    Large 10'x35'
    • Outside unit
    • Drive-up access
    $ 194/mo $258
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Briar Forest Storage Units Near Beltway 8

This Public Storage in the west Houston area of Briar Forest, located on the northeast corner at the intersection of Westheimer Road and Kirkwood Road, has cheap self storage units in many different sizes.
Less than 3 miles west of Beltway 8, this location features indoor storage units and outdoor storage units, as well as individual storage lockers for smaller loads. There are also climate-controlled storage units and a manager lives on site at the property for additional customer service needs.
Enjoy spending the warm spring and summer days at Mike Driscoll Park? A 5x5 unit at this location is the perfect spot to keep hiking shoes, backpacks and sports equipment all year long.
Outgrowing the office space along FM 1093? A 10x10 unit can help local businesses with a place to store extra supplies, equipment and furniture to better focus on the bottom line.
Families in Briar Forest, Westchase and the surrounding areas can use a 10x30 unit to keep everything in one place during a move or remodel.
Not too far removed from once being thought of as the far end of town, the Briar Forest community is now closer to being the epicenter of Houston culture and commerce than ever before. Whatever the storage need, with its easy access from Beltway 8, Westpark Tollway, Interstate 10 and Highway 6, this Public Storage is a great location with affordable self storage options for the entire community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 356)

October 2, 2023
Google Public Storage Cortez Rayford
Prefect place to come and thank you so much Vicki for your help
September 30, 2023
Google Public Storage Ernest Everett
I spoke with ms Vicky she was awesome and very helpful great service 🥇🥇🥇
September 29, 2023
Google Public Storage Bianca Clark
Good job
September 29, 2023
Google Public Storage Swan C
Ms. Vikki was very helpful and went above and beyond. Thanks a lot! Big kudos!
September 28, 2023
Google Public Storage Walter Young
Online service and customer service was deplorable. But the service rendered by Tina at the kiosk was professional, courteous, and pleasant. I recommend promotion and raise. Walter
September 25, 2023
Google Public Storage Davison Iregbu
Ms Vicky so helpful good to me. I couldn’t have done this today without her
September 12, 2023
Google Public Storage Justin T
This Public Storage has been most helpful when I needed to move things around town and store a vehicle for work. It's clean, affordable and the staff is upfront and fair.
August 31, 2023
Google Public Storage dell tanner
The experience was great very professional Yolanda good
August 9, 2023
Google Public Storage McKinley Darden
Mrs. Vicki just saved us! My mom is moving to houston from corpus and we needed a storage unit. PUBLIC Storage accidentally rented us an outside u it and there were a bunch of hoops to jump through to get transferred. Mrs. Vicki saw me struggling and basically walked me through the entire situation. We were up against the clock but thanks to her we will be getting everything g taken care of. Self service facility ? Great concept but I prefer a human being that cares as apposed to a kiosk. Could not have done it without her help
July 18, 2023
Google Public Storage Alejandro González
LaToya anda Daz are a great team. They have awesome customer Service.
July 11, 2023
Google Public Storage Channel McKenney
Very Easy to move in. Ms Yolanda was great help during my whole experience. I would definitely recommend everyone to come down and receive this great customer service.
July 6, 2023
Google Public Storage Clark Green
Great service made my move in experience easy
July 2, 2023
Google Public Storage roberto Fernandez
Great customer service from vicki
July 2, 2023
Google Public Storage ANGELIQUE BWELL
Miss Vicky is wonderful she made getting in to the unit very easy customer service was excellent
July 2, 2023
Google Public Storage Bg Jlee
She helped out some much everyone else gave me the run around
July 1, 2023
Google Public Storage Rick Huery
Amazing service from Vicki. Great lady
June 30, 2023
Google Public Storage Crystal Green
Vickie was so helpful and amazing! Her customer service made my day considering I'm going through a stressful move!
June 16, 2023
Google Public Storage Shelita “Nae” Taylor
Vicki is awesome! She is professional, kind, understanding and knowledgeable! Thank you so much for everything ❤️
June 1, 2023
Google Public Storage Liz King
I just got storage this week and Vickie has been absolutely amazing! Even though the location is primarily a self-service kiosk, she has really made herself available to help me with the process, when she has been onsite. She is knowledgeable and very personable. I did not feel like a customer, but more like an old friend that Vickie has known forever. Nowadays, it is hard to find people who want to help you, so Vickie renews my hope in mankind.
May 26, 2023
Google Public Storage Carlos Santiago
Great service from vicki
May 24, 2023
Google Public Storage LamarJ23
Great service from Vicki. She is the best
May 24, 2023
Google Public Storage fred edmond
Vicki is the greatest
May 23, 2023
Google Public Storage Brittany Nicole Jones
Vicki is the most amazing
May 22, 2023
Google Public Storage Loveth Akpan
Vicki is very kind and helpful
May 22, 2023
Google Public Storage Jacque Aubrey
Vicki is great very helpful
May 18, 2023
Google Public Storage Lynn givens
Vicki was a great help and wonderful to work with
May 9, 2023
Google Public Storage Noe martinez
Muy buen servicio y gran ayuda de parte de los trabajadores
May 5, 2023
Google Public Storage Leslie Ochaeta
Perdí mi llave para poder entrar ami storage y el día lunes fui pague para que me den una nueva por que me urge sacar unas cosas y aún no me llaman la verdad que se pasan si uno hace las cosas es por que le urge a uno como voy a esperar dos semanas para que me den una llave no puede ser posible
April 29, 2023
Google Public Storage Jack
Today I had the best move in day at public storage. With a big smile, Vicki was able to handle all of my questions. As she walked me to my unit, she gave me advise on where to park my truck and which door to go through. The unit was clean and ready for me.
April 14, 2023
Google Public Storage Tevo Mayne713
Vicki is the best
April 5, 2023
Google Public Storage I.J Greaves
Vicki was very helpful and patience funny and friendly
April 5, 2023
Google Public Storage Kalia Williams
Vicky is the person to see when visiting this facility! You’ll have all your questions answered.
April 5, 2023
Google Public Storage Francisco Guillen
Vicki is the best
April 4, 2023
Google Public Storage chakeithia thompson
Service was great
March 26, 2023
Google Public Storage Mina Philip
Super easy and accessible, very convenient!
March 20, 2023
Google Public Storage Deidre Rangel
Vicki is a great help
March 18, 2023
Google Public Storage Cherie Shelton
Yolanda you were super nice and helpful..made the process easy
March 8, 2023
Google Public Storage LaShonda Anderson
Vicki was lovely
February 22, 2023
Google Public Storage Debbie Fink
Vicki was wonderful great service
February 20, 2023
Google Public Storage Dennis Majinge
Vicki was amazing great job
February 16, 2023
Google Public Storage crazy horse
Never any carts
February 13, 2023
Google Public Storage Latonia Gilbert
Vicki was a great help thank you
February 9, 2023
Google Public Storage Adriana Henderson
Great experience with vicki
February 9, 2023
Google Public Storage Phillip Parker
Great service from vicki
February 8, 2023
Google Public Storage Terence Manning
Great service from vicki
February 2, 2023
Google Public Storage Pamela Quinn,Collins
Needed help and Vicki was great wonderful person
February 1, 2023
Google Public Storage Nichole Alexander
February 1, 2023
Google Public Storage Yolanda Griffin
Needed a storage and had the pleasure of working with vicki. Highly recommend going to see her
February 1, 2023
Google Public Storage Annette Hickey
Had a great experience with vicki
February 1, 2023
Google Public Storage Ryan Hamouth
Vicki is a rockstar
February 1, 2023
Google Public Storage Richie Specht
Vicki took great care of us!!
January 31, 2023
Google Public Storage Waifielate Afa
Vicki is great
January 31, 2023
Google Public Storage Kristyne Green
Vicki is one of a kind 10000 stars
January 31, 2023
Google Public Storage Pearl Taylor
Great service from vicki
January 26, 2023
Google Public Storage sheila okara21
Vicki is the best
January 26, 2023
Google Public Storage Airen Urdaneta-barroso
Vicki is awesome
January 23, 2023
Google Public Storage john collins
Great service from vicki
January 21, 2023
Google Public Storage warren layne
Vicki has amazing customer service. She is very kind and willing to help you any way she can
December 22, 2022
Google Public Storage Christian Ezeh
Vicki is the best
December 21, 2022
Google Public Storage fred Edmund
Great service from vicki
December 9, 2022
Google Public Storage Earl Henry Jr
Vicki is great 20 stars
December 1, 2022
Google Public Storage Eric Marchand
Vicky keep up the great work
November 29, 2022
Google Public Storage Joe Ott
Vicki is a great help and excellent customer service
November 27, 2022
Google Public Storage Joe Gonzales
Vicki is wonderful great service
November 23, 2022
Google Public Storage JOHN COOPER
Great service from vicki
November 17, 2022
Google Public Storage Irving Alexander
Great service from vicki
November 10, 2022
Google Public Storage Lawrence Bailey
Great experience with vicki
October 29, 2022
Google Public Storage Joe Vasquez
Great experience with vicki
October 23, 2022
Google Public Storage Leo flaws
Vicki was great
October 15, 2022
Google Public Storage Nathan Frazier
Great service from vicki I would highly recommend her
October 12, 2022
Google Public Storage Boblejees
Vicky has been amazingly helpful and kind. She even used her lunch to help.
October 12, 2022
Google Public Storage Michael Guillory
Great customer service from ms Vicki thanks a lot
October 7, 2022
Google Public Storage Ozan Oncu
Vicky was great and awesome
October 5, 2022
Google Public Storage Kenneth Ceaser
Ms Vicki was very patient and helpful with me
October 5, 2022
Google Public Storage Jalexis Jenkins
Ms.Vicki was extremely helpful and super nice. The process was really easy and smooth. Thanks again!
October 3, 2022
Google Public Storage HLoyal Management And Pr
September 22, 2022
Google Public Storage Nelva Bozo
I received a call and ask me come to inspect my unit because something was happened. I come immediately and I found that the lock was broken. The worse is that the person in charge told me she has to do something and come back in 20 min. I don’t know what shall I do now. It is the worse services
September 16, 2022
Google Public Storage Richie Swain
Excellent customer service from vicki she is very kind and helpful
September 14, 2022
Google Public Storage olaleye adebayo
Best customer service I have had in a long time from Vicki. Great experience and would highly recommend. She was very helpful and knowledgeable
September 14, 2022
Google Public Storage Ricardo Orduna
Vicki was very kind in my search for a storage unit highly recommend coming to see her
September 7, 2022
Google Public Storage Allan F
Very pleasant and helpful. Vicki was simply amazing, I had a problem and she went above and beyond to assist me. I really appreciate her efforts, awesome person.
September 4, 2022
Google Public Storage Axel Rosales
Had a wonderful experience with Vicki. She is great
September 1, 2022
Google Public Storage Keenan West
Ms. Vicky is the best ever, every time I move and need storage I always go to her. I never ever like dealing with anywhere else, I referred my mom and we’ve been working with her ever since with all my moving needs
August 17, 2022
Google Public Storage Rory Wolfe Music
My storage unit has been broken into not once but TWICE at this facility and my Limited Edition HARLEY DAVIDSON was STOLEN - I've spoken to both the property manager and Kevin Moreau, the district manager and nobody will let me see the security footage or turn it in to the police for the insurance claim. Did I mention nobody contacted me to tell me it was stolen, because the lock was STILL ON THE DOOR. The latch was broken, but my lock was placed back on - I believe this was an inside job, and Public Storage is making it impossible to prove otherwise as they won't give up the security footage. DO NOT TRUST THIS FACILITY WITH YOUR BELONGINGS!!!!!
August 1, 2022
Google Public Storage Gabby Garza
Vicky was super friendly and helpful. Moving my stuff in was a breeze!
July 18, 2022
Google Public Storage Horace Wheeler
Had delightful experience with Ms.Vicki she's very good to work and she was very helpful when I needed assistance.
July 13, 2022
Google Public Storage Marc Anthony
Vicky was amazimg! She's very knowledgeable of the storsge facilities. Thank you Vicky for your time and patience.
July 13, 2022
Google Public Storage Michelle Edwards
Vicky is very nice pleasant and helped me navigate the storage process with ease.
June 9, 2022
Google Public Storage Denise Cooper
Shannon was very friendly great positive attitude, she even let me use a loaner lock for my 10x12 storage outside thanks Shannon for your professionalism.
May 24, 2022
Google Public Storage Roger Gholston
December 26, 2021
Google Public Storage Samir Hough
November 18, 2021
Google Public Storage Noah Lockwood
Won't work with you on payment
November 4, 2021
Google Public Storage Jovita White
Very friendly kind customer service oh yes s
September 25, 2021
Google Public Storage Amanda Winnicki
Carol was very nice and helpful when getting my storage!!!
September 11, 2021
Google Public Storage Lynell Graham
Carole is great, very helpful.
September 11, 2021
Google Public Storage Katracho Dope
Carole great attitude & fast professional ! Thank you
September 10, 2021
Google Public Storage Olasubomi Odutola
Good customer service
September 6, 2021
Google Public Storage Theresa McGill
Carol was amazing, very helpful in getting the unit size I needed.
September 5, 2021
Google Public Storage Asia Thompson
They help you the weekday manager Carole is awesome and there was a weekend lady there she was so nice even though she had a migraine she was holding her head doing all she could!!!!
September 1, 2021
Google Public Storage Yowceph Gails
August 22, 2021
Google Public Storage josue s
Carole was excellent! Great customer service very kind and professional. She show me the units and help me find the right size for what I need it.. Thank you Carole.
August 21, 2021
Google Public Storage Sandra Guyton
Superb service offered by Miss Carole! She did above and beyond to help when there was an issue for the customer.God bless her.
August 19, 2021
Google Public Storage Erika Guyton
Surperb very helpful at a crunch amazing she knows her business
August 18, 2021
Google Public Storage Jayr Razo
Carol was very informative, sweet, nice and I would recommend renting here.
August 8, 2021
Google Public Storage Samanta Alvarado
July 31, 2021
Google Public Storage Kimberly LaKience
July 29, 2021
Google Public Storage ma ma
Carole is fantastic!
July 9, 2021
Google Public Storage Kenneth Edwards
July 2, 2021
Google Public Storage Jasmine Miller
Smooth process. Carole made it easy to understand all the directions and everything that I needed to access my storage. Highly recommend this location. Thank you Carole!!
June 28, 2021
Google Public Storage Brandon Gordon
Mrs Carole is Very helpful and informative and made the process quick and easy!
June 15, 2021
Google Public Storage Iyanda Horton
Carole was grest
June 11, 2021
Google Public Storage Liz Swbby
5 STARS to Carole!! I needed help to get my storage unit open and Carole came to the rescue and she was fully committed to providing great Customer Care that she got it open! Thank you so much and I'm 100% satisfied to have chosen a safe and clean storage with great service.
June 11, 2021
Google Public Storage Ebony Mathis
Carole is most helpful and the costumer service was amazing. She explained everything throughly and made sure I found my storage properly.
June 9, 2021
Google Public Storage Miss WRIGHT
Today I had a dilemma with my autopay but as soon as I arrived inside the Westheimer & Kirkwood location, Mr Paul greeted me and agreed to help. He was very nice, helpful & professional. He even showed me a new way to access my account. He handled my situation with a smile. Thanks Mr Paul!
June 3, 2021
Google Public Storage Jean-Robin Foehn
Great customer service by Carole
June 1, 2021
Google Public Storage Quintin harris
Thanks!!! Carole for the 5 star experience... I appreciate it... Made my day...
May 27, 2021
Google Public Storage Alex Clark
Ms. Gladys was very helpful to me .vary knowledge about her job. She found me a great locations thanks for all the great help. She is a keeper.
May 20, 2021
Google Public Storage Sonja Gaskin
May 15, 2021
Google Public Storage Adam Badge
Carole is the best! Very nice woman. Highly recommend this place
May 13, 2021
Google Public Storage Cristina Gattarello
Just met they're manager and she is a very nice lady, and does her job well
May 8, 2021
Google Public Storage Quyen
We received 5-Star service from Mr. Paul today! He went above and beyond to make sure we were well-informed of our services at Public Storage. The facility is organized and well-maintained. We are very happy customers; Thank you so much!
May 4, 2021
Google Public Storage Jesse Williams
Was take good care of
May 1, 2021
Google Public Storage Hector Acevedo
Carolina wsd ver nuce and helpfull ver confortable Witherspoon Carole and día the app for me
April 17, 2021
Google Public Storage Roger Betancourt
Ms.Carole at the leasing office was very helpful, and friendly, and very informative on helping us understand what we were signing up for, she made the very stressful process of moving, a pleasant experience, would highly recommend public storage.
April 17, 2021
Google Public Storage vinny cast
carole was the best helped me get everyting i needed to move and tried to talk me into getting a stoage unit i told her i would come back and see her because shes all about her customers
April 14, 2021
Google Public Storage Yeshua Asadi
Thanks for your help me Carole
April 11, 2021
Google Public Storage La charliey
Carole was very helpful
April 2, 2021
Google Public Storage Christopher ZURCHER
Carole is the property manager at this location. She is extremely professional and focused on maintaining customer satisfaction relative to the costs of the facility. I have more than one storage space w/ this company at different locations and feel that Carole represents how someone should manage a similar facility
March 30, 2021
Google Public Storage Brian Carter
March 28, 2021
Google Public Storage Laura Mazeika
Don’t go here! My entire unit was wiped out and completely gone by theft and they didn’t care at all. The people working there told me that 6 units around mine were broken into and completely emptied and they took NO responsibility. How do criminals have enough tome to completely empty 6 units without getting caught ??!! Because they don’t care. You put all your belongings at risk if you leave them at this location. The unit next to mine belonged to a woman who had stored her recently passed husbands things there and they were all gone. I had stored all my children’s childhood belongings and they were all gone!
March 28, 2021
Google Public Storage Denzel Raymond
March 12, 2021
Google Public Storage Zelda Bufford
I absolutely am very happy I chose this location. Convenient, Easy, Fast yet affordable. Let me also say Carole is the best part about this place very helpful and committed to providing excellent Customer Care and Assurance. I love her thanks!
March 11, 2021
Google Public Storage Daisha Colar
Miss Carol is soooo helpful. The 1st day we spoke she gave me some helpful information to make my move extremely easy as well as helping change my move in date at the last minute. Will most definitely recommend this place with outstanding customer service and having answers to all my questions.
March 11, 2021
Google Public Storage S Han
If you want to see what true customer service looks like, go see Ms. Carol. She is polite, knowledgeable, informed and ready to answer all of your questions. She is a true diamond!
March 4, 2021
Google Public Storage David Wright
Carole was very helpful she is amazing!!!!!!!
February 8, 2021
Google Public Storage stanley george
Carole is amazing always willing to help
February 8, 2021
Google Public Storage Rodney Box
Ms Carol is very nice and friendly with great customer service and support.
January 23, 2021
Google Public Storage Argelia Villalobos
Very much happy with my services. Made me feel safe and happy of coming to this place . Carol was very professional and friendly too. Thanks you so much for make our visit fast and easy .
January 23, 2021
Google Public Storage Johnathan Robinson
Carole is a wonderful, very helpful, person guaranteed to get the job done.
January 19, 2021
Public Storage Dahlia Clarke-Nelson
Is this a climate control
December 18, 2020
Google Public Storage Dylan Clark
I needed to get my lock cut and Carol was very helpful in getting this accomplished quickly. I'm very happy with the service!
December 10, 2020
Google Public Storage Dusty Kovax
Ms. Carole is fantastic. I am a vendor plus a tenant, she is always top of her game and very friendly when I am on property.
December 10, 2020
Google Public Storage Anna Jones
Ms carol was fantastic!
December 10, 2020
Google Public Storage D K
My experience with Carole was stellar. She was very helpful and nice, she was professional and clear and concise for the workings as a new renter. Need more Caroles working for Public Storage.
November 7, 2020
Google Public Storage Donna Bogan
Manager very nice and helpful
November 6, 2020
Google Public Storage Starlite528
Business staff are friendly and responsive to maintenance requests, thank you Carole! :)
November 2, 2020
Google Public Storage Jenice Scherer
Ms Carol is the best. Her customer service skills is thru the roofs. Thank you for her.
November 2, 2020
Google Public Storage Clifford Allen
Very nice people and friendly
October 30, 2020
Public Storage Laquita Smith
hello. how much are your storage units.
October 15, 2020
Google Public Storage Daniel Quintero
Ophelia was very helpful and explained all the details for me
October 12, 2020
Google Public Storage Jay Huynh
Trụkeysha Wonderful service. Best customer service ever
October 12, 2020
Google Public Storage nabil aoki
Very good storage very safety
October 10, 2020
Google Public Storage Wayne Brueggen
Carole was extremely helpful though the request I had was at another location very kind and thoughtful assistant
October 2, 2020
Google Public Storage Margarita Anaya
October 2, 2020
Google Public Storage Mark Carton
Thanks you Carole, I loved your customer service Mi and My Wife, Great Location, Clean Property I Definitely Recommend 5 star Service for sure!!
October 2, 2020
Google Public Storage Kyree Ashyne
Spoke with Ms.Carole she’s awesome friendly and helpful
September 24, 2020
Google Public Storage Shauna Ogunseinde
Carole is amazing. My father has a unit at this location, and became incapacitated in late August. I went to put my POA on file, and the original rep was unfamiliar with the process, but told me I needed my POA and my father's drivers license number. I came back the next day, and Carole took care of everything with ease. Carole even helped remove a late payment fee, as my father was unable to make payment due to his health situation. This was immensely helpful, especially during this stressful time of dealing with family health issues. Thank you for all your help, Carole. You are awesome!
September 17, 2020
Google Public Storage Sherita Hines
My experience was very plesant Carole was very nice in assisting me.
August 15, 2020
Google Public Storage Da A
I went to get information about the rates and mrs.carol was sweet and did a good job on informing me and enough to convince me and get a storage with them. Highly recommend this location.
August 13, 2020
Google Public Storage patrick neal
August 4, 2020
Google Public Storage Tamara Yeaitsme86
EXCEPTIONAL CUSTOMER SERVICE
August 3, 2020
Google Public Storage Tre Hill
Great experience the lady was very informative helpful and made my day very smooth I didn’t know exactly what I wanted and needed but that was not a problem 🙅🏾‍♂️. I was completely taken care of by the lady with the dreads . I’m grateful I came here
July 27, 2020
Google Public Storage Lamark Thomas
Great Management And Manger Trukeysha
July 12, 2020
Google Public Storage Fernando Sanchez
Always have eveything I need
July 1, 2020
Google Public Storage Lucille Hones
Carole is a great she made me very comfortable and also took care of me at the last minute of closing she had lots of patience with me and gave me the best storage advice and while taking care of me another customer came in who had to move today and she allowed them so that they can’t be charged she was very understanding and helpful my name Denishia Lewis she was the best !
July 1, 2020
Google Public Storage Kat Moon
Like always the customer service here goes way and above the norm! They really do care about their tenants. 🙂 A huge thank you to Ms. Carol and Natalie for always taking the time to listen and help! #MissKatMoonApproved
June 23, 2020
Google Public Storage Rene' Witt
Excellent, friendly, professional help from Trukeysha! So helpful & kind. Much appreciated!
June 10, 2020
Google Public Storage Mark Ocana
Really great service, very helpful, Carole is a great manager.
June 10, 2020
Google Public Storage Jasmine Nikole
Carole is awesome 😎 Great customer service today! My move in went smoothly. Love the new eRental process
May 31, 2020
Google Public Storage Kayode Ojiro
Ms Carole is a very nice,accommodating and loving person,she is so sweet
May 31, 2020
Google Public Storage ramirolvrs51
May 29, 2020
Google Public Storage Babawale Badejo
Carole was really patient and helpful with getting me a good deal that works with my budget. You should ask for her when you get there.
May 21, 2020
Google Public Storage Byron Walton
April 29, 2020
Google Public Storage Keepit Tidy
Grace so helpful :)
April 27, 2020
Google Public Storage Ms. HD
March 24, 2020
Google Public Storage Robert Ealoms
Trukeysha was very helpful and knowledgeable about the property gave us some helpful info about the storage and the area that we were in. I will always try to deal with her for all my storage needs
March 5, 2020
Google Public Storage Luis Vasquez
February 26, 2020
Google Public Storage Alam Cotera
Perfect to have everything in it 👌
February 9, 2020
Public Storage Veronica Dickerson
How long before you items are sold or put up for auction
February 8, 2020
Google Public Storage Julianna McKitrick
The facility is fine. It's the business practices I have issues with. Don't know if it's all Public Storage facilities or just this one. When I went in to do my paperwork, I signed up for auto pay. They apparently did not set it up correctly and then hit me with a late fee. I had to argue with them but I finally got it back. Then after 6 months the rate went up 32%. If the rate I started with had been advertised as an introductory rate, I would have understood. But, it was not. So, I moved to a closer, much cheaper facility. Will not use Public Storage again.
February 3, 2020
Google Public Storage Jayla Arije
January 8, 2020
Google Public Storage Re
Excellence service !!!
December 26, 2019
Google Public Storage allison schmidt fine art
Whitney was very helpful and a true professional. And the location of the storage units is perfect for our organization.
December 17, 2019
Google Public Storage Tamara Quenga
Great company whether moving or storing public storage has always lived up to the standards they advertise
December 17, 2019
Google Public Storage Linda Whalen
Wonderful customer service at this location! Made use of their services for over 18 months and they were always smiling and ready to help.
November 3, 2019
Google Public Storage Teresa M George
I have been a customer at this location over 5 years. Trying to finally clear out my unit last week , I could not finish and at the last minute Natalee was very helpful in my having a smooth transition from my large unit to a much smaller one at the last minute.
November 1, 2019
Google Public Storage Tasha Estes
Natalee has been absolutely wonderful since fast one. She has made any obstacle diminish with ease. And I can't thank her enough.
November 1, 2019
Google Public Storage E A S E Y E A T S Y E S A
October 27, 2019
Google Public Storage Duval Evans
Rent keeps going up and up with no improvements. Long time tenants should get a break
October 20, 2019
Google Public Storage Latonya Hart
Whitney and Paul were amazing...friendly and professional. Best customer service ever!!!!
October 8, 2019
Google Public Storage Harris Cosse'
Whitney and Natalee are awesome very welcoming and very nice
October 6, 2019
Google Public Storage Cintaun Clark
Very disappointed in this Public Storge. Our unit was broken into and no one ever notified us. We believe they got in by removing the whole locking mechanism that our master lock was attached to and Public Storage tried to hide the theft by replacing components of the lock that was removed but it wasn't put back on correctly because it's almost virtually impossible to latch and unlatch the door now without my husband cutting his finger twice. When this was brought to the staff's attention, we were told the reason that the lock and the door no longer opens properly is because they were doing some work outside of the building our unit is in and it must've caused the building to shift.(Are you kidding me lady? Really)All they could tell us to do was file a claim, eventhough it was admitted that there were break ins in our buildinh and unfortunately because we can't show evidence of the actual master lock being cut off or holes in the door and/walls, the insurance will most likely be denying the claim we filed, so everything that was stolen from our unit will have to be replaced out of our pockets. Do yourself a favor and find another storage facility or please be sure to check on your items often, if you are currently storing items at this location.
September 30, 2019
Google Public Storage Dylan Durisseau
Thanks Natalee for being a blessing
September 30, 2019
Google Public Storage Molly Alarian
Ms Natalee Mason Provides the best customer service, she is very serious in making customers happy. She should be a manager bc of the extraudinary service she provided. Thank you for hiring a great employee!
September 28, 2019
Google Public Storage Ozwzz
Very helpfull thankyou Natalee😊
September 24, 2019
Google Public Storage Dada
I’ve had a storage unit with public storage since March and it is now almost October and I can honestly say this is the best location to rent a storage unit from its always clean and Ms.Natalee was always helpful from the beginning and very friendly and honest with good advice on anything ! Thanks public storage for everything .
September 17, 2019
Google Public Storage Haileystar Jazmine Castaneda
September 1, 2019
Google Public Storage Saurabh Seshabhattar
August 30, 2019
Google Public Storage Robert Trammell
It has a tendency to flood
August 30, 2019
Google Public Storage JaQualyn Sams
Natalee was the best and she really helped us out
August 22, 2019
Google Public Storage Kathleen Woodley
Driveways a bit narrow but clean access.
August 22, 2019
Google Public Storage Lashay Kenney
Lashonda was great, I love her spirit and grace, I believe I choose the right place for me and my budget, thanks lashonda
August 20, 2019
Google Public Storage robert Trammell
It does occasionally flood
August 18, 2019
Google Public Storage Grace Carter
The property manager, Natalie, is the best. Knowledgeable, helpful and very pleasant. Goes above and beyond and always with a smile. Would highly recommend this location!
August 18, 2019
Google Public Storage Kris K
Bla
August 1, 2019
Google Public Storage D Tar
Awesome customer service!!! Natalee and Tyra we're super helpful assisting me with my concerns and questions!!! Would recommend this location to many others
July 26, 2019
Google Public Storage Juliana Juggz
Excellent customer service. Clean property. Easy check in. Natalee was very friendly and informative.
July 26, 2019
Google Public Storage John Carter
Top to bottom awesome
July 20, 2019
Google Public Storage Vera Ajejevwe
Natalee was very helpful. I had a great customer service experience. She is the best. Very friendly and patient.
July 2, 2019
Google Public Storage Shirmyra Swaby
The service has been great here since been here.
June 30, 2019
Google Public Storage Sharon Ernst
Looking for a space in the heat of Houston, and greeted by a beautiful smile on Jenise, who drove us in a covered golf cart. Great & friendly customer service!!
June 30, 2019
Google Public Storage Landon Phillips
Natalee did an amazing job with getting me an unit!! Thank you for the amazing service!
June 26, 2019
Google Public Storage Kamaria Price
Jenise was courteous and professional. Thank you! Satisfied with the property.
June 4, 2019
Google Public Storage TD Sherwood
I have used Public Storage in the past and they have never disappointed. I called one location and they did not have the size unit I needed. The girl that answered Ellie was wonderful!!! She helped me find a location close to me with a climate control unit the size I wanted with the summer specials. This location is very clean, easy to find, easy to get around, and the staff is very courteous. They even have a cart to drive you around the property on a hot day. I love the summer specials these are prices that cannot be beat!! The only negative about this location is it does NOT have a dolly/trolly available for use by the people renting a unit. In the past most Public Storage has always had these on site. Jenise was AWESOME!!! She was so polite, courteous, knowledgeable and so very sweet. It was a very hot day and she kept checking on my mom to make sure she was ok. Jenise was the only one working the day I went to get my unit. Jenise handled it beautifully and took care of each customer in a timely manner. She was polite, friendly and considerate to each person waiting until each customer was taken care of. When you have such wonderful customer service no one was upset that they had to wait even a short time. I would highly recommend Public Storage to anyone.
June 3, 2019
Google Public Storage Chasity Thomas
Great customer service The new guy TAMAR WAS EXCELLENT fast service and was very helpful!!
May 31, 2019
Google Public Storage AJ Aijaz
This place is awesome. Easy in and easy out. Great experience!
May 31, 2019
Google Public Storage kanitris Tisdale
I believe the young lady name was Natalee!! She was extremely helpful after a rough day moving, she turned my frown into a smile!! Thank you Natalee, amazing!!!
May 26, 2019
Google Public Storage Jerrisha Knox
First off the representative Jenise was awesome very friendly and helpful. Also Ms Jenise was very understanding and the customer service skills were awesome as well . The location was very convenient and I would recommend this location any day.
May 20, 2019
Google Public Storage Jaz Smith
They are extremely helpful. I needed assistance and they really did get the job done. Signing up to get the storage Natalee explained everything to me very well and made sure I did understand before signing and paying. If any one wants a storage come speak with the ladies Natalee, Tracia, and Jana!
May 7, 2019
Google Public Storage Sirenna Zapata-Martinez
Everyone there was so nice. Natalee was very informative and friendly. Helped my experience and made my day. Thanks guys!
May 6, 2019
Google Public Storage Vanessa
The staff were very friendly and was such a big help for my moving process . Jenise always provided excellent customer service by having a great positive attitude with a big smile on her face . She is so awesome and helpful. I recommend anyone to storage their items at this location . Trust me you won't be disappointed .
April 25, 2019
Google Public Storage Ervin Cross
I went in and was greeted with a smile by Mrs Natalie she help solve my problem and saved me some money way to go Mrs Natalie thank you so much
April 23, 2019
Google Public Storage King David
This property has been so great for me and thanks to all the employees have always been great when I come to pay. My unit is at Rogerdale but every property in this area have been amazing thank you.
April 3, 2019
Google Public Storage David Ponter
March 29, 2019
Google Public Storage April Mayfield (Cali Chic)
I’ve had a storage unit at this location for 4 years. Natalie is Fabulously Fantastic! The customer service provided is perfect. After 4 years moved out of my unit, and everything was is the same condition I originally stored it in (except for expected and such). This is amazing to me since there have been a few floods and Hurricane Harvey. But my belongings were NOT negatively impacted by any of those events! 💯🙌🏾 That said, I highly recommend this location of Public Storage (Westheimer and Kirkwood) to everyone! Tell Natalie I said hello 🤗💯
March 12, 2019
Google Public Storage Monica Apolinar
Thank you Natalee for making such a hard process into a smooth transition. Great customer service!
March 7, 2019
Google Public Storage T Harrison
This public storage is GREAT!! Natalee has awesome customer service skills, she’s very friendly, nice, and very informative. The property is very neat and organized. & the inside unit I received was very clean, no smell. Make sure you ask for Natalee, she’s great!!
February 12, 2019
Google Public Storage Prince Obi Chukwu
Natalee is great
February 12, 2019
Google Public Storage Paige Leonard
Natalee is the best! Great service here.
February 5, 2019
Google Public Storage Bria Tate
Best public storage thank you natalee wonderful person excellent customer service will definitely come back here for a storage and tell all my friends great job
February 1, 2019
Public Storage Marcus Allen
Does public storage have boxes for sale?
January 29, 2019
Google Public Storage Rosa Sorto
Great service and very nice people. Would definitely recommend.
January 26, 2019
Google Public Storage D King
Went to check prices for boxes and received great service thanks Natalee!!!
January 26, 2019
Google Public Storage Eduardo Alvarez
Joseph and Carly es bueno
December 31, 2018
Google Public Storage Faith Graeve
Very friendly workers. Facility is very clean and well maintained!
December 21, 2018
Google Public Storage Fred Yaho
Friendly!!
December 6, 2018
Google Public Storage southent4sho
Mr. Paul was great customer service person. Very polite.
November 29, 2018
Google Public Storage Cedric Venters
Great location. Very nice people. My space was so cheap. Thank you
November 27, 2018
Google Public Storage Tesha Parker
Thanks Natalee Awesome customer service
November 3, 2018
Google Public Storage Kesean Emerson
Great services! Natalee was awesome & very helpful!!
October 23, 2018
Google Public Storage K' Lynn
October 20, 2018
Google Public Storage raul ochoa
October 14, 2018
Google Public Storage Ben Mbong
Prices are okay. It is clean. It would be better if they had 24 hour access. Also do not like the fact that you are forced to get insurance there in order to rent space. That's a minimum of $11 - 12:00 each month. Staff is friendly
October 8, 2018
Google Public Storage Daphne Saunders
Thanks Natalie for making my day a whole lot easier when I visited your public storage location....your the greatest 😊😊😊
September 29, 2018
Google Public Storage Zakia Rector
September 28, 2018
Google Public Storage Carliyah Williams
Great location. Great service. Would love to work at public storage
September 22, 2018
Google Public Storage Tra Way
thanks Natalie
August 29, 2018
Google Public Storage Stacy Brown
Natalee was so helpful but most importantly she was PATIENT!!!
August 23, 2018
Google Public Storage Felicia Dungy
August 20, 2018
Google Public Storage Joy Anderson
AWESOME CUSTOMER SERVICE! PERSONALITY OUTSTANDING! GREAT SERVICE! NATALEE MADE MY DAY! THANK YOU!
July 23, 2018
Google Public Storage Tony
Good supplies
July 19, 2018
Google Public Storage Amber Simi
Came in to buy boxes at this locations but had NO IDEA what I needed! Joseph, showed me all the boxes I needed and got a good discount too. He seriously helped me out and even helped with the boxes to my car! Great service!
June 23, 2018
Google Public Storage Shirmyra Swaby
Thanks Natalee for great customer service
June 22, 2018
Google Public Storage Aso Aso
June 11, 2018
Google Public Storage JUBEI C. FRIDAY (jTDB2k)
Well, What can I say.....all Smiles.....Getting the storage was a breeze....Thanks to my CS rep Natalie who was all smiles as well. The price was right, convenient and just what the doctor ordered....I couldn't have had a more pleasurable experience.
May 18, 2018
Google Public Storage Pedro Carlos Borges Benitez
Best service ever, Natalie walked me through everything, now my English is not that good and she had a lot of patience with me and explain everything in a very nice way, made all the payments and now I'm good to go, I really recommend this place, top notch customer service... El mejor servicio de todos, Natalie me ayudo con todo, mi inglés jo es tan bueno y ella tuvo mucha paciencia conmigo y me explico todo de una forma muy chévere, ya hice todos los pagos, muy asequible y ahora ya todo está listo, recomiendo este lugar, tienen muy buen servicio al cliente
May 14, 2018
Google Public Storage ANIMO TWIRLZ
She took the pain away from my day!!!, I love the fact she was SUPER DUPER DUPER,,DUPER DUPER DU-PERRRRR PROFESSIONAL!
April 30, 2018
Google Public Storage Phyllis Miles
Natalie,the employee at the Westheimer 28123 store is a very helpful,professional employee.She has always been very helpful,whenever I have visited my storage space at this location. She has accommodated me with making payments,and provided courteous reminder about bill phone calls. She provides excellent customer service overall!!
April 28, 2018
Google Public Storage Williams G
Great customer service from Natalee.
April 9, 2018
Google Public Storage ndidi okwumabua
Good customers service from Natalee.
March 27, 2018
Google Public Storage Rita Hemphill
Natalee was very courteous and efficient. I came to this location when it was close to closing time and worked really fast to make sure she could get my payment in so I could rent a unit and she did. She's an fantastic person under pressure! She did not turn me away GREAT JOB!!!!!!
February 28, 2018
Google Public Storage Frank John
February 9, 2018
Google Public Storage James Keeter
Great staff. Natalee provided excellent support. Units are clean and safe.
February 2, 2018
Google Public Storage Kimberly Jackson
I had a lovely experience there its was quick fast and the employee there knew exactly what i needed they were very well mannered and nice i would recommend anyone who looking for a storage to come here wonderful experience hands down
January 25, 2018
Google Public Storage Dj Wolf
January 19, 2018
Google Public Storage Anon. User
Cat and Nat have awesome customer service. Thanks for y'all help
January 19, 2018
Google Public Storage Giselle Picquet
I had a wonderful experience at public storage today . vary good customer Natalee think you so much
January 19, 2018
Google Public Storage Sandra Molina
December 15, 2017
Google Public Storage Robyn Gonzalez
I thought Natalie was great, sweet young lady. If I knew people here in Texas and they needed storage I would send them to her. Thank you,
December 10, 2017
Google Public Storage Eddie Manuel
Natalee is Great !
December 6, 2017
Google Public Storage Shybrion Tyler
Great location with a wonderful staff . Ms.Ikea Bristol was informative and all around awesome. Will be referring others and visiting again.
December 1, 2017
Google Public Storage Travis Johnson
Carole And Her Partner At Athens Time Around 5Ish I Came To Rent Out A Space For My Stuff I Had To Store, And Let Me Tell You They Were Some Of The Kindest Sweetest People I’ve Ever Met In My Life.....They Don’t Know How Much They Helped And Made It Easy For Me, I Was Extremely Greatful To Be Blessed Enough To Meet Them Today....Thanks To Them I Got Everything I Needed Stored And In A Great Space Too! If I Plan To Continue Renting I Would Go Through Them Everytime! No Hassle No Trouble Just Great Business And Customer Made Me Feel Welcomed I Just Wanna Thank Them From The Bottom Of My Heart
November 30, 2017
Google Public Storage bee Mcdonald
Very pleased, thanks Natalie
November 30, 2017
Google Public Storage Johann Cardenas
Good place, secure, and exelent customer service and support, there is a guy with the name of Joseph very kind and ethical
November 20, 2017
Google Public Storage Celis Whitney
Joseph did a fabulous job taking care of storage needs.
October 16, 2017
Google Public Storage Belinda Hackett
Hello Natlie is a very sharp and informative employee, she always gives you a call to let you know your bill is dew shortly and during the storm she kept you update. Great employee need more like her. Ty
September 1, 2017
Google Public Storage Stephanie Harrison
My husband and I have had a storage unit at this location for over 5 years. We have an air conditioned unit in the very back. Because of rain we have had to move three times. Today we are in the midst of recovery from Hurricane Harvey. Our city and the people of our city are devastated. Yesterday was the first day that we were able to leave our home. I went to our storage unit expecting to to see our unit flooded even though we had learned to put all our belongings up on wooden blocks. Surprise !!!!!!!!! The entire back unit and every square inch was dry, without a drop of water !!!!!!!!!I was so thrilled. I found our manager Natalee and congratulated her on keeping her promise. She has been working diligently to get the back unit repaired properly for years. Finally she spoke out loud and long enough to where the job got done. The is an amazing feat given the shape of our city !!!!!!! No water !!!! Thank you Natalee. Thank you for taking care of us and our belongings. Sincerely, Stephanie and Robin Harrison Unit 775
August 4, 2017
Google Public Storage Tony Ruiz
Thank you Natalie, you were wonderful. Awesome customer service. You have a customer for ever. Thank-you again
July 29, 2017
Google Public Storage Tyrone Morrison
All goods things, thanks Natalee
July 27, 2017
Google Public Storage Pros atwork
THANKS NATALIE GREAT CUSTOMER SERVICE
June 15, 2017
Google Public Storage Sharon Phillips
Natalee was very professional. I have dealt with her once before and she has continued to be stellar and.have a great attitude.
May 29, 2017
Google Public Storage Salomon Cohen
I think the staff at that office (Nathalee and Joaeph) are very friendly and attentive with the customers. thank you very much for your help. I can recomended it.
May 19, 2017
Google Public Storage jacquel johnson
Omg Natalee was soooo professional and pleasant. Did everything in a timely manner. Was very versatile. Made the whole experience painless. She was AWESOME SAUCE.
April 20, 2017
Google Public Storage Arlacia Williams
Great sell on merchandise. Great customer service Natalee. Awesome !!!.She needs a raise!!! Never been to a Public Storage place that was clean and had great customer service !!!! I'll rate her customer service a 10!!
April 10, 2017
Google Public Storage julia noble
Natalie and staff went above and beyond for me. I had a horrible experience with the movers I had hired and Natalie was so kind and understanding and accomodating. I have used this Public Storage location once before in the past and had a good experience. This time an excellent experience because of the compassion and care Natalie extended to me not to mention the excellent service regarding my storage needs.
March 8, 2017
Google Public Storage My Phone
Great customer service
February 18, 2017
Google Public Storage Vanessa Romei
Ms. Natalee has great customer service. She assists me in everything I need. Thank you Natalee...
February 9, 2017
Google Public Storage Erica King
January 20, 2017
Google Public Storage ashley oglesby
The Elizabeth lady was really helpful. Love the customer service.
December 17, 2016
Google Public Storage siobhan riegel
Thanks Natalee !!!
November 29, 2016
Google Public Storage Steph Palmer
Natalee was extremely helpful! She saved me a hassle by coordinating the unlocking of my previous storage unit and helping me transition to a new one. Great work!
November 3, 2016
Google Public Storage Mesha Taylor
I'm very impressed with the excellent customer service that Natalie (Property Manager) provided. She's very knowledgeable and takes time to actually put the customers 1st.
October 1, 2016
Google Public Storage Wisam Al-Rawi
The staff is helpful and professional. They took care of everything for me. I was in a hurry and it seems I didn't lock the storage well so they placed a tag to lock it while I was trying to catch my plane for a trip. Came back and everything went smoothly. I'm happy I decided to go with them.
October 1, 2016
Google Public Storage Nakia Gibson
Just got an awesome unit thanks Natalee
September 29, 2016
Google Public Storage Dawn Webb
Natalee is an amazing associate!!!!! She was able to find my account with ease from another location. She's very knowledgeable and friendly
September 28, 2016
Google Public Storage Jamal Green
Thanks Natalie
August 8, 2016
Google Public Storage Katrina Watkins
Natalee has great customer service very friendly and extremely helpful she even left lunch early to help me. I'm very pleased
August 2, 2016
Google Public Storage Phillip McGriff
Natalee is the best! Super professional and very helpful! I would recommend this location to anyone! Natalee will most certainly take care of your needs!
July 15, 2016
Google Public Storage Andre Coleman
Natalee was totally awesome.... Service was impeccable.....
June 29, 2016
Google Public Storage Gary Gary
Ms.Latoya had great coustomer service and helped me find the price ranges I was looking for when I get a unit in August. I appreciate all the help and deffenetly will be coming back.
June 29, 2016
Google Public Storage sam sung
Went yesterday to get boxes for me move, thanks Natalie for all your help. Great location
May 28, 2016
Google Public Storage Niki Parker
Natalee is my go to when it comes to storage rentals.. She's a great force to reckon with! She gets the job done and I follow her to any location she's at!
May 9, 2016
Google Public Storage Tj Bryant
Shai good customer service
May 3, 2016
Google Public Storage Samone Watkins
The customer service is great until they mark your unit to have your property stolen and refuse to cooperate with the police investigation. There security is below acceptable and the actual cameras look like they are over 15 yrs old. Had a unit broken into and they can't even produce a viable reason on how someone got into secure property. Regional management refuses to call back regardless of how many times I reach out to her. If you arrive to your unit and you have a double lock and they claim it's a mistake immediately remove all your possession you would like to keep. The place is super shady with employees coming from other facilities. Don't be their next victim!
April 23, 2016
Google Public Storage Efe Owen
Natalee and Amber had great customer service thanks for all the help
March 21, 2016
Google Public Storage Roynae Carey
I came by for information and was sold by the customer service and hospitality. The lady shai walked me thru everything without me having to ask a question. She was very sweet and knowledgeable. It was the easiest experience by far. Im happy to do business with shai.
February 12, 2016
Google Public Storage Jin Kang
Good
January 26, 2016
Google Public Storage Andrew Little
Booked a storage unit online for my furniture arriving as I'm from out of country. This was booked at a promotion rate. When I showed up I was unable to complete the booking as I did not have us identification. Fine. I confirmed with the associate at the desk that I could return with my girlfriend who has US identification and we would still receive the same deal. However when we returned this was not the case and we would have to book at the regular rate. Very disorganized and the people don't know what's going on. Better to go elsewhere and have decent service.
December 28, 2015
Google Public Storage Andrea Blount
Natalee has great customer service and great customer rapport. She explained all policies and rules very good. She was very friendly towards me and my movers. Great Job. Keep up the good work!!!
November 23, 2015
Google Public Storage Adam Davis
Shai met with me. Was very kind and informative. Glad to do business at public storage.
October 26, 2015
Google Public Storage Miss Putney
My overall experience here was wonderful. I met with a lady named Shay and she was really nice and helpful; I am new to Houston and she made things a lot easier. She walked me through the process and told me everything i needed to know. The place seems well kept and staff is friendly. I would definitely recommend to others.
September 25, 2015
Google Public Storage West Oaks
September 25, 2015
Google Public Storage Vuong Pham
Great customer service. Thank you for all your help!!!!
August 25, 2015
Google Public Storage Gablin Loes
Great experience nice and clean here staff is always full of energy
July 30, 2015
Google Public Storage Princess Evangelist
Excellent Customer service from Natalee today...very clean environment and efficient...I would recommend anyday
July 11, 2015
Google Public Storage Ryan Le
Best service ever, fast and effectively. Bri and Cornelius are professional and friendly. They walked me thru the process as easy as it gets. I will definitely recommend others to this location.
June 30, 2015
Google Public Storage Devin Ray (SlimMuhkanik)
Cornelius was a fantastic guy to work with and very informative with a bubbly attitude! Brianna's was extremely helpful to get the best deal possible! They both did great!
May 9, 2015
Google Public Storage Rekesha Crenshaw
Great customer Monica and Reggie were very helpful I was hurt looking for prices. I will be coming back to rent in a few months. This is the place too rent if anyone is looking. Great customer service
February 20, 2015
Google Public Storage Tyrone Simmons
Monica and Chelsa are beautiful and very helpful.
February 19, 2015
Google Public Storage james jones
Monica was amazing, i only stopped in to make a payment for an out of state unit and she was more the helpful i stopped in a few times before with the old manager and she was nothing like monica, im glad yall have gotten good people with great customer service
January 25, 2015
Google Public Storage J.C. Campbell
Overall good experience, move in was quick and easy. The complex seems very secure. Everything is climate controlled. A few things to know is to bring your own disc lock or they will tell you to go buy one or you can buy one there for 18 bucks (one time fee). I didn't check prices at other places because I had to move my stuff quick but I'm paying 90 a month for a 5x10, seems reasonable to me.
January 2, 2015
Google Public Storage Karen Sieber
Monica has an awesome customer service!!
December 27, 2014
Google Public Storage Megan Joy
nice job Monica and Reggie keep up the good work.
December 17, 2014
Google Public Storage Kaily James
came in to buy 5 large boxes and Monica let me know about the 10% discount if I were to buy 10 boxes. was very helpful will definitely come again
November 12, 2014
Google Public Storage Matt S.
My very first experience using storage. Monica made the process easy and the unit was perfect for my belongings. Definitely would recommend.
November 10, 2014
Google Public Storage Patricia Dillon
I had a great experience at this location with Miss Monica helping me was very knowledgeable and friendly I will recommend this location to friends and family. I really enjoyed my visit
October 31, 2014
Google Public Storage Gloria Okon
Great customer service, they had what I needed and for a great price, when we viewed the storage everything was nice and clean with the adequate space for my belonging. Thank You Very Much.
October 30, 2014
Google Public Storage Alisa Jackson
Monica was very helpful in answering my questions about the units available.
October 25, 2014
Google Public Storage Kaila Lawson
Went into public storage looking for prices on a storage unit monica was very helpful in assisting me n very knowledgeable even though I didn't rent today I will definitely be back in the future when I'm ready
August 31, 2014
Google Public Storage Tejan Amadu
Good customer service thanks Monica
August 19, 2014
Google Public Storage Winona Ervin
My service was excellent!
July 29, 2014
Google Public Storage Ms. Kaye
Monica was amazing. Great customer service!
July 25, 2014
Google Public Storage Tangela Fields
July 13, 2014
Google Public Storage Estella LeFlore
I had a pleasurable experience....went in to get info only and came out with a rental unit. The girls (Monica & Tamekia) were very helpful and gave me all the information I needed. They gave me prices and measurements and also the different types of units they had. I was very pleased and satisfied...Great help...
July 12, 2014
Google Public Storage Denise Bernal
Monica and jekehsia were very Awesome!!!5 STARS
July 12, 2014
Google Public Storage Lee Castillo
AWESOME! !!!!!!
July 11, 2014
Google Public Storage Gene Jackson
Customer service was great. Monica and tamika did a great job with helping me on what size unit i needed will come back n send friends.
July 3, 2014
Google Public Storage Emmanuel amatosero
June 24, 2014
Google Public Storage mrthatswhatsup1
The service at Public Storage was exceptional! Monica was very helpful and informative of the many options that were available to me, to Accomadate my specific need.
June 16, 2014
Google Public Storage Tray Daniels
I loved it Jekeshia did a rwally good job at helping me with what I needed .. she has very great customer service skills in became very helpful
June 13, 2014
Google Public Storage Lacey Weaver
Awesome experience!!!! Best Public storage location in Houston! ;) Monica was so helpful & very knowledgable! Great place!
June 13, 2014
Google Public Storage Myranda Gipson
monica was a great help with mak
May 31, 2014
Google Public Storage Jackee Narcisse
I came in to get supplies and the service here was AMAZING! I would come here any day.
May 31, 2014
Google Public Storage Yolanda Jarmon
Monica was great love her
April 23, 2014
Google Public Storage Manuel Sandoval
Qouya is nice, polite clever and she's very smart. Awesome person. ((:
April 14, 2014
Google Public Storage Kayleigh Rundquist
This storage area is so neat and clean, and Quoya made the entire rental process easy and stress-free. I was in and out much faster than anticipated and was treated respectfully and courteously. She even let me borrow a chair from behind the desk when I told her I'd been on my feet all day! I would definitely recommend this location to anyone needing a storage unit.
April 12, 2014
Google Public Storage Turbo Stanley
The manager of this property goes by the name Qouya folks, this young and pretty lady is so outstanding when it comes to handling her job. I am so impressed with her professionalism, She's very polite and soft spoken, she knows her way around her job and will get U very impressed. When it comes to customer service, I think she's one of the very best I've ever come across.
April 3, 2014
Google Public Storage Caitlin Omoregie
The location manager Quoya is exceptionally helpful. I'm frequently in and out visiting my unit for work, and she is always there to make sure I have what I need. It is extremely refreshing to deal with someone who takes pride in what they do for a living. I've also been able to get reasonable rent pricing with online reservation deals.
March 30, 2014
Google Public Storage Parker O.
A++++ Definitely a pleasure dealing with Ms.Laqouya(property manager) She was very detail-oriented with the specifications of each unit and made my experience an outstanding process from start to finish!! Customer service was exceptional.Asset to the company ..vibrant , enthusiastic, knowledgeable.Etc. Thanks
March 22, 2014
Google Public Storage Patrice Rice
Public storage has turned in to a nitemare for me...I wish I never picked public storage..I came to the public storage thinking I need lots of space..the lady that helped me was great with her customer service..but the information I received was not all given to me correctly..At first my cc was ran on a date I did not agree to ...23 days before they was suppose to run my card...now its been a 2 day nitemare being at this location I informed front counter customer service employees that I need a smaller storage I gave away a lot of Iteams so I need a smaller storage...she said I had 24 hours to move my I teams out...I told her I was tired from work that day is it OK can I move my I teams the next day..she said yes...I made a phone call letting them know I was coming to make sure there lock is off the new storage so I can move my stuff in..I was told OK..but when I arrived they put there lock on my storage the wrong one...day 1... today I called and talked to them all day while at work ..I was assured it will be fixed..I called again at 4:30 p.m asking the lady over the phone to make sure its done so I don't waste my time and gas..she said yes... she will make sure. I get off work at 5:00 p.m I arrive to the storage at 5:40 p.m and nothing was done and there lock was still on my storage. .no one did nothing all day... they answer the phone and different people kept lieing to me ..now its 2 days they wasted my time.. now I have to call off work to make they do there job right...I have valuable at storage place were the employees don't respect me enough to tell me the truth... I'm looking for a different storage... I will never go back ...this a true nightmare at this location
March 7, 2014
Google Public Storage Lawrence Ahamba
I had a great experience Tasia was great and had excellent customer service.
February 20, 2014
Google Public Storage Shane Collins
Had a great customer service experience at this location. The employee made my day. Her name is Qouya! Thanks a lot.
February 16, 2014
Google Public Storage Tiana Allizah
The manager qouya is sooooooo nice and so helpful. She made the experience easy fast. more people like her are needed in the work force
January 20, 2014
Google Public Storage Daniel Brown
I always come in to buy boxes, and I honestly must say I will pass any and all public storages up just to come to this one. She's very professional, always has what I need and she always shows great salesmanship. Thumbs up to Qouya!!!
October 24, 2013
Google Public Storage Brenda Williams
Public storage really helped us to save our storages. They're polite and very efficient in their job. Great work Quoya property manager
September 17, 2013
Google Public Storage Kayla Clark
Tam, the property manager, was more than helpful on my very first visit. She was polite, professional, and answered every question with ease. The property was well lit and clean. It made me very comfortable to store my things at this Public Storage property. They've recently gotten a new property manager, who called to follow up on my move in, and was also very polite. I highly recommend this Public Storage property.