Public Storage Self-Storage Units at 1611 S Dairy Ashford Rd, Houston, TX

I had an excellent experience renting a storage unit at Public Storage on Dairy Ashford (1611). Jean was incredibly helpful throughout the entire process. She greeted me warmly, explained everything in detail, and made sure all my questions were answered. Her professionalism and friendly attitude made the whole process smooth and stress-free. I truly appreciate her going above and beyond to ensure I had a great experience. Thank you, Jean! Highly recommend this location!

MS JEEN,was so very kind a very helpful person of all great experience

Mrs. Jean is the best! Talked us through all the steps and got our unit ready to move our stuff in same day!

Property manager johna was horrible with customer service BAD attitude and energy 😠

Ms. Jean was awesome! Quick, efficient and excellent customer service! What a smooth transaction, thank you Ms.Jean!!

Tresa was very helpful and professional. I was happy with the unit she showed me and now I have a place to put my stuff. Very happy.

Ms. Jean was so sweet and made sure that I had exactly what I needed for my storage. She is so wonderful and helpful!

Tresa and Jean at dairy ashford assisted me with another unit on the property they were amazing 👏 and got it done thanks ladies

Tresa was a huge help! Super friendly and very professional and took care of me in a flash! Thanx Tresa and Public Storage

Ms. Jean is exceptionally great with customer care. She is highly knowledgeable and takes the time to listen and answer any questions. She is a great example to emulate.

It’s an older storage but so far I have no complains. The counter attendant was very informative and answered all my questions. I appreciate the attention to detail when it came down to the property and management.

Jean was extremely helpful and friendly while getting a unit here. I very much enjoyed chatting with her.

Tresa was awesome and made my day! She was very helpful and knowledgeable! Highly recommend!

Very rude. Very very rude i asked a question, it was answered, i asked another and she rambled like a teenage girl and wouldn't stop talking for me to ask a different question.

Hi had a reservation today! Jean was such a great help!! She showed me what would work best for the space that I needed! It was such an easy process!!! Definitely recommend!! Thank you Jean for having such a kind understanding spirit!

Jean was very helpful

Excellent customer service. Ms Dora is very polite and helpful

Jean was great. She answered all of our questions. Was very knowledgeable about what size unit we need for what we were storing.

Jenny was awesome and very professional and explained every detail step by step.

Office personnel are great! But company is awful since public storage took it over a few months ago. 70% increase on price increases over a few months and access hours significantly restricted. Too bad, it was great for local storage before they got greedy. Canceling for sure.

The costumer service was excellent, everything looks clean!. Jean is super

I highly recommend this storage facility Dora was absolutely amazing helping me with my move on such short notice. Without her help I would have been lost Thanks Dora!!!

Staff was helpful and competent. I recommend Public Storage #77852 at 1611 S. Dairy Ashford Rd., Houston, TX 77077 to any and everyone.

I was very pleased with the service I received from this location. So far so good 👍

Fast, painless, great price, and great customer service.

Hidden fees will nearly cripple your finances, they lack communication, they can just wake up and decide to increase their fees and nothin u can do about it the manager is never around, their system is always down plus the doors are mostly opened with people in it it’s crazy. Will move my stuff away from this painted trench

Tina was absolutely fantastic to work with!

I visited today and Kathi was extremely helpful and patient when asking questions about my storage needs. The property was clean and well maintained. I just wished there was a small cart for guests because walking all the way to the back of the facility was very difficult. Overall, A+ service from Kathi!

Tresa and Kathi were great!

Just had an amazing experience with Kathi! She was super helpful and accommodating. I do not typically leave reviews, but she had such a friendly disposition that it made my entire day! Thank you!!

Kathi was extreme is extremely helpful! She took time with gate code contract review. She definitely goes the extra mile for her customers. Thank you

Exelente servicio del personal que nos atendio Mary Una persona muy amable y servicial Exelente gracias

Excelente servicio de la encargada muy amable y servicial 10/10

Great service, clean and very affordable! Kathi helped me get everything setup and walked me through the facility. This is my second time using them as they are always dependable! Editing my review since this place was taken over by Public Storage. I’ve been using this place for years but am moving down the street immediately. The new PS rep couldn’t give me a straight answer as to when my auto-payment was due. Called corporate and was told I was grandfathered in to the same day and no changes would be made to my due date. Due date comes and goes and no money is debited. Based on my experience I go to cancel my account the day after my payment was due (because I have them the benefit of the doubt and waited the whole day for the payment to be debited) and am told I still owe a months worth of rent even though the corporate rep lied to me. Had she not, I would’ve closed my account the day before my due date (the day I spoke with her). I live across the street and most people in our HOA will be doing business with someone else as well.

Arty and Tresa were great

I first arrived Teresa was so courteous and helpful.never had a problem til today December 17 th Sunday I went with my Roommate and yes we were discussing a problem that should not started I was trying to get him to be quiet about a problem and he had a very pitched voice .I agree that I was there to retrieve a couple of items my intention was to throw out junk I didn't need .and kathi the manager aproched us telling me why are you cussing to keep it down stop fighting we talking in Spanish and she said are you moving that made me sick to my stomach so yes I am leaving now I have until the 30th of December and basically she should of never ask me that question.i really had a very good experience with Teresa good customer service not kathi she's very rude on every level thank you

Tresa Green at Security Self Storage in Houston did a perfect job.

Good location good that they are open 24 hrs!

I love their customer service and how accessible , yet secure, the storage property is . Thank you Kathi for all your help with everything .

Ms Katy I hope this her name but so was so sweet took her time and listened to bad day I was having but she gave me hope and faith need more ppl like her

First I want to thank the excellent work and customer service of Mrs. Kathi, she has a good attitude to explain to me step by step the details of renting a warehouse. thank you God bless you

Kathy was very helpful. She was patient and answered all questions professionally. She made the moving transition less stressful. Thanks Kathy! :)

Always a great experience when speaking with Kathy. She is very knowledgeable, patient and helpful. All of my concerns were addressed

Mrs Kathi was awesome. Very knowledgeable. Explained everything in detail. Showed me the unit to see if it suited our purpose. Unit was clean. Also showed me how to use the gate keypad. Very nice lady.

Kathi was super nice and helped me out with my move our process. Updating my review to 5 stars 👍🏻👍🏻👍🏻

Excellent customer service

Kathy is awesome the storage is clean and the prices are good

I love this place they are the cheapest initially bc I've found it hard to find a storage place that can get out the door for less than $40 but security self-storage did it and if I had brought my own insurance they would have done it for half that however I highly recommend this place is special because they have 24-hour access and that staff members are very laid back and just awesome!!!!

I am so glad that I chose security self storage. Kathy was amazing. She made my first time renting a storage unit a complete breeze. She really went above and beyond to insure that. I can rest assure that my precious items are in good hands at security self storage.

I love love chris

Kathy was excellent in customer service and helped us out with our moving transition needs.

We had our things in this storage place for a while and we got a call saying our things were stolen. We had so many things stolen and apparently they didn’t have any cameras in that area to know how that case happened, the stuff were worth 7,000 and all they got recovered was 3,000. Its not secured for your items and even your money. 👎