Public Storage Self-Storage Units at 10200 S Main St, Houston, TX

This ŵas thè only location I could find an actual person on site

It is always a pleasure doing business with Public Storage and as always it brings good comfort to my spirit when I am greeted by excellent customer service. The store associate/manager Sulma, assist me a year ago, and still she has Impeccable customer service❣️ The whole process was very smooth and easy, LOVE IT❣️

everyone is so helpful & it is always so clean :) talk with them if you are ever behind & they will work with you as much as possible.

Love the Service, Price and Location. Shavon was amazing, help me thru the whole process of getting me started on my unit reservation and needs. The facility is spotless, secured and organized.😊

Best location in the area! Always someone in the office to greet me and assist me with my payments. Shavon and Davion were amazing! Sulma is the best! Thank you Public Storage!

I really like their customer service all three were great i think they were shanva , davon and sulma not sure if i spelled their names correctly but they were very helpful and polite. They took their time with me, davon showed me the storages, they were awesome. I most definitely recommend this location!!! keep up the good work.

Awesome space. Very clean. Associates are awesome especially Kim she goes above and beyond to make sure that you are taken care of personally.

Very clean very nice co workers & Christine is a very good employee she was very hands on you guy have tremendous day

Sulma has great customer service! She’s always willing to help. Give her a raise!!!!

Christine and Nicondria were very helpful with showing me which storage would fit my needs and giving Excellent Customer Service...Kuddos

Christine fuller was very helpful made my move in easy and help me setup my ps app

Sulma is the best, the sweetest. Thank you for everything!

I went in to get an estimate on a storage but the lady Aaliyah was very informative very pleasant welcoming she walked me through every step I would very much recommend her and her store she needs a promotion.

On God I think it was Sulma who helped me, she was fiiiinnneeee keep it 🫡, no photos I was too mesmerized by her fluent & sexy Latina voice

Aaliyah was an amazing associate, extremely helpful and she pointed me in the right direction price wise.

Great service

I am currently at the PS at 10200 S. Main l. (Houston).They were not transparent in their policy to lock dollies at 6pm when the office closes. I pointed this out and was met with very negative attitudes. Yes the dollies are complimentary but tell me up front so I can adjust. I have to stars because the place is neat and clean.

Better Customer Service with someone there in the office

There is no need for a long explanation.

Portia did her best to help me work out a problem I had at another location. She was absolutely amazing. The customer service at this location is impeccable.

These people (district manager and corporat) lied when they promised to refund my money for a storage never used... horrible place!

It was so easy and Sulma was so knowledgeable, friendly and patient

good atention of the personnal

One star is extremely too much. I've been here over a year and although the sign on the wall says "carts available as courtesy during business hours ". They close at 6pm. Why lock the carts up before that time. That's not policy nor good customer service. I waited outside for a cart to become available. One pregnant employee was cleaning the bathroom while another associate came off the elevator and refuse me utilization of a cart. I've been at this facility over a year, two rent increases with no courtesy call or email to notify such. I don't recommend this Public Storage. Corporate office will definitely hear from me

I have received great information about everything that I want to know thanks to Laporsha

The young black girl was very informative. She did give me her name but I totally forgot it. I had questions about the difference in price between online and in store and it was explained perfectly. I chose to rent online and she was very helpful and really sweet.

Called to see about rental prices Miss aliyah explained everything so well! Appreciate the kind service

Keep raising the price. At this point they just price gauging.

AWESOME CUSTOMER SERVICE

Friendly staff clean and cool

Dajia was so nice, professional and helpful today. I will send family and friends here, to speak with her. Miss Dajia is an asset to your company for sure.

That Ms Dajia was an angel. Great service and keeps the place nice. 5 out of 5 !!!

Natasha did a great job helping me with my rental!

EXELENTE para guardar tus cosas super limpio nitidooo

The customer service was great. Kimberly, Patrick and Cynthia were great. Would gladly go back!

Customer service was superior, Kiera. Please forgive me if I miss spell your name.

My experience with Patrick was excellent. Great energy and positivity throughout. As a man of the highest type, it is expected.

This is a horribly ran facility asked to use the restroom they said they can’t let me use the restroom because I don’t rent a space there I told them I’m working for a customer helping to unload them and they said they still can’t allow me to go use the restroom I mean for god sake‘s I’m a human being surely you could let another human being use the restroom they were acting like they were the guardians of the restroom it is crazy. I don’t know if it is policy or just horrible employees

Stuff tend to be broken there like elevators, door to get in, etc. They lock up the dollies during non business hours which is super inconvenient. The controlled temperature i wish is was colder cuz im moving stuff around hot isnt cool. Im okay w| my stuff there but honestly i wouldnt choose them again #itzNono

Kept clean

I chatted With Kim she was very helpful and answered all my questions concerning storage spaces. I believe she had my interest at heart and found the best storage size I needed. Kim was very helpful, knowledgeable and has a great personality. She is the true definition of customer service.

Used this location for 2 years, easy moving in and moving out.

I had the best experience today at public storage on 7701 S main. First it started at the front door. Ivy was so nice and professional! She definitely went above and beyond with helping me with what i needed. If I could give her 10 stars I would. I will definitely be back at this location if I needed another purchase! That's how lovely and professional she was! I Wish there were more of you! Keep up the wonderful work you do Ivy…You definitely DESERVES a RAISE!!

Thank you to the wonderful staff here at this location--10200 S Main St. They literally rescued me when I was locked out of another Storage location that I had reserved and was paying movers and rental truck costs. Thank you Ivy for your persistence, patience and help. You saved the day.

Great location with exceptional customer service! Thank you Ivy and Yannie for assisting me and insuring that all my needs were met.

Great customer service Love the how Ivy and Sulma help me.

The receptionist was extremely attentive to needs and concerns 👍

Not recommended...

The customer service here is GREAT! The facility is CLEAN, EASY TO ACCESS, and SECURE! Unfortunately, there is no way that I can give this facility a five star review. When I started my contract in May of 2020, I was able to secure a 10x10 storage unit for only $28 per month. This was GREAT so I hopped on it! By November 2020, my rent went up to $36 per month. This was still a great deal compared to other storage facilities in the area, so I continued to rent. However, they recently increased my rate again in August of 2021 to $42 per month. Although they always notified me in advance that my rate would be increasing, I don't agree that my rate should increase that frequently. I've learned from others that this happens often. They lock you in at a good rate and then they slowly increase the rate over time. You remain with the facility and pay the increases because you don't want to go through the headache of moving. If you are in need of short term storage, this facility would be perfect. However, if you plan on sticking with them for a longer term, I do not recommend because the price will continually increase.

Really great location. Felipe helped me transfer units on short notice. Really nice as well. I recommend.

Love this storage , Sulma & Felipe are very helpful , professional & hands down the best , give them a raise

Came in to transfer my space and received such professional service from Shaletha, Felipe, and Sulma. Thank you so much!

Very sweet and professional, Jamaica and Sulma are a great help in this annoying process of moving.

Sulma me alludo a descargar la aplicación. Gracias!

Been there for almost a yr and the people are really nice and courtesy

I came in to make a payment and Kyria Williams was polite and quick, got me in and out of there. I will definitely be coming back and recommending more customers to this location.

Hi my name is Michael Johnson. Kyna. Done a great job. of taking care of me i give.five stars and100%percent. and excellent. She. are really great in what she do for the company i love how she tookcare. of me. and also. the other. lady. she help me. with lock on storage. she. stopped what she was doing. and help me with lock on the storage. I had a hard time that day. i did not know. her name but she work with Kyna that day. the company have to star workers on that i was there. Thankyou god bless i will always do business. with that storage company. Thanks kyna.

Carrie helped me out of a bad situation. Her professionalism is much to be desired. Thank you for all your hard work.

Carrie helped with my reservation and wirhout hesitation. She was awesome!

I came in to get a new unit and Carrie was on it with all the customers and phone calls, she kept her composure. Well put together👍

I had a great experience. Mostly, because of Carrie! She was great in assisting and helping out in every way. She is a sweet person and an asset to the Public Storage Chain.

Carrie was very helpful and kind.

Mrs Carrie. was kine n sweet very respectfully heping me out with my monthly payment i wish her luck on getting promoted with her own store good luck........

We had a very nice experience renting for several months with y'all. The location was near our home and seemed to be very clean. Carrie was very helpful to me on several occasions. When I forgot my Driver's License, another time when I was unable to get the app to load on my phone. She has a very warm personality and seems to smile all of the time. She definitely has that customer service mentality that you need in your employees! Please thank her from us!

Carrie was very polite, knowledgeable and willing to assist each and everyone that approached her. She spoke encouraging words to everyobe that came into the office. Her spirit blessed me.

Mrs Carrie was a great help and a good worker ,she also was a wonderful worker and does her job and Jesus bless her .

Carrie was an amazing help, she helped us pick the right storage size and explained all the details clearly !

Carrie was amazing! Great help with everything detail!!

I RECENTLY NEEDED ASSISTANCE AND HAD THE PLEASURE OF GETTING ASSISTANCE FROM FELIPE AND SUMA AT 10200 S. MAIN ST. HOUSTON 77025, BOTH HAD 5 STAR PROFESSINALISM. I'M A REALLY HAPPY CUSTOMER. THANK YOU FELIPE AND SUMA!!!

Today both Carrie and Sulma went above and beyond to help me get the unit I needed at the price I desired. I was so overwhelmed and frustrated from running around but both ladies were patient and kind to me. They even stayed 30+ minutes after closing to ensure that everything I needed was handled properly. Thank you Carrie and Sulma for doing job well and being beautiful people.

The place is really clean and the staff is always nice and helpful. Ms. Carrie helped me with app information and has been a great tool to use. Very happy with this location

Excellent customer service and the facility is extremely clean and secure.

Judit is amazing was wonderful and helpful. Shes super sweet and will help you out in a jiffy. Ask her about help with lock outs 👍🏽

Did my rental with Sulma, everything was very smooth and well explained!

This facility looks clean and secure. Judit gave me excellent customer service and she was wonderful assisting me through the rental process! If I could give her 10 stars, I would!

Judith was excellent. Great customer service.

Judit had fabulous customer service and helped us tremendously with deciding on our appropriate space.

Nice facility but upon moving my things from the unit to the new house it became evident that someone in the facility moved things in with bed bugs and so now I have to get rid of bed bugs out of my house and it didn't come from anywhere else. We haven't traveled anywhere anytime since we got the unit because of covid. I believe I know the boxes that it came from and unfortunately I was storing the boxes to put in the Attic next to my youngest son's room and he was the one that started getting bites. I moved out of my unit but there was no one in the office and so I haven't had a chance to tell them yet but they have a serious bed bug issue on the third floor if not the whole building. I would avoid this location until they fix the bedbug problem. They need an exterminator and I'm currently having to buy mattress covers and bug killer on my own dime. I did not store any mattresses in this facility and so it did not come from my old house. It definitely came from the storage location because all of our mattresses are new and we purchased the mattresses for our new house before moving boxes in from this location. The mattresses I purchased were sealed and vacuum seal from Xenia and I have no box springs or headboards. I purchased them for the new home and we were in our house for 3 months before we saw bed bugs. We didn't see bed bugs until we moved the boxes from that storage location into our new home.

Just rented out a storage from Harold and he was absolutely amazing and gave me the laughter that my soul was needing! And the place is super clean, so I definitely recommend!

Service was quick and professional!! 90 and 610 best location to go.

Great experience. Representatives are professional and polite.

Easy quick process....staff is very nice and helpful when it comes to customers needs...

Ran . I mean. Bumped into. Barney. Rubble. From the Flintstones.barneys on hard times. Stashed his tools. Car. N cooking cauldron. Al in 1 rental. Security. Air conditioning. It's a man's cave he said. Loves it!

Sulma has great customer service facility was looks great she got me the best space for my no longer needed bedroom thanks so much 😁

Nenna was awesome, I'd recommend this facility and representative every time

Sulma was an excellent manger great customer service so sweet and polite she made my experience with public storage the greatest I ever experience i appreciate the love and compassion and how she can relate amd understand my hardship she help me in my worst time she was like a knight im so greatful for her I will.always Recommend family and friends because of her warm and great customer service she goes beyond and above again thank u Mrs suma u are truly an blessing I truly appreciate and thank God for u

Sulma was great! Very knowledgeable, friendly and professional! Facility is big, new, very clean and safe! Can't beat the price either. First time renting with Public Storage and not regretting it.

Staff was totally friendly. I was able to convenirntly book online and move in same day!

They worker Mrs.Sulma if im not mistaken her name. Helped me quick and was very nice and helpful. I appreciate the time and ability she took out to help me. The storage was very clean and perfect for my items to fit just right

The staff is very professional and super friendly! I've been to the office twice and both times the staff greeted me as soon as I walked in the door. They were detailed in explaining the terms of my rental. Also the facility is clean and well kept.

Service was quick & easy.

Ms.Lezetta helped me get my first storage. She was pleasant and helped me cover all angles. She informed me of all the info I needed. She was very nice.

Sulma was extremely helpful and professional, she signed me up in minutes and it was so easy and stress free. She’s the best. Great location. Very happy with my decision.

They have only 3 carts available here, for guests to use. It’s a very long wait to get one. And they keep them locked, so you have to call the office to unlock the cart for you. It’s all a very inconvenient process. For a storage location like this, that has 3 stories, it’s a total disregard for customer service, to provide only 3 carts. I would give no stars to this location, if I could. You need to get more carts and come up with a better system than you have now.

Lazetta is very helpful and she takes her time to explain everything thoroughly. She’s so nice and friendly, greatly recommend

Excellent service! Will definitely recommend Lezetta. Personalized my experience and gave me great advice. 10/10

Clean, helpful, friendly.

First time using a storage facility, and Mrs.Elaine was so kind and helpful. Made this experience enjoyable, and I highly recommend visiting Mrs. Elaine when you need storage help.

Superior Service!!!!! Judith was amazing and with exceptional personality . She was knowledgeable, patient, and it just a pleasure to have the opportunity to have crossed paths with her. I have been at the property several times and each interaction has been the same with her. Kudos to you, Judith!!!!☺. - gg

I recently moved to Houston and needed a storage unit. I am so glad I chose this location. It's new, clean, and feels very safe. You have to put in your personal code 3 different times in order to access the units and they have security cameras. They are also taking Covid-19 seriously which helps me feel safer too. Masks are required and I saw multiple staff members cleaning during my move in. Judit was especially helpful and sweet. Moving is sooo stressful but she helped make it easier. Definitely a great place to rent!

I have been at this location since end of February, and the experience has been nothing short of pleasant. I anticipated to be in my new apartment by May but due to COVID -19 that continues to get pushed back. It is now August and the employees continue to help me in all possible ways with maintaining rent that is affordable during this pandemic. Specifically, Ms. Elaine is amazing, knowledgeable in her work, and very thorough when it comes to explaining and communicating with renters. Would definitely recommend Public Storage especially this location. First time ever renting storage space and it has been the Best experience!

They lied to me about the insurance policy

Judit is awesome, she has my vote for employee of the month. She helped me out on so many occasions. This certain one which happened today. My vehicle wouldn’t start because I drain the battery by listening to my music. So she had her significant other leave his house to come help give me a jump cuz no1 else would. It’s been raining all day and they still helped me out. I would be stuck like Chuck if it wasn’t for her meekness and humbleness. You’re the greatest. 👍👍 🌟

Today I rented a storage unit for the 1st time with public storage and I haven’t rented a storage in about 26 years. I was surprised to find the units so affordable especially after checking out prices at other smaller places that were not as secure. The associate Arthur was so very helpful and informative. The process was super easy. So glad I chose this location for my storage needs.

Clean and secure

Restrooms were locked. .not cool

Arthur did a great job with getting me what I need in a timely manner. He was very helpful and thorough with my account.

Excellent service.

Was a pleasant experience really liked the lady LaShonna she was nice and informative.

Nice, professional, quick service, friendly, helpful, courteous.

Really like the service at there location, nice and clean and friendly. The young lady name is Ms.La Shonna

I was very pleased with the young lady that helped me. She is friendly and knowledgeable. I was able to rent my storage unit quickly and my experience was calming despite the stress I was under at the time.

Thanks, Mr. Arthur for your great service and hospitality. The unit is great.

I met the sweetest young lady today names LaShonna. She was VERY nice and Professional and EXTREMELY knowledgeable of the facility. She informed me of things that I wouldn't have thought to ask and made me feel very secure in my decision to switch from Uhaul to Public Storage. I will be moving in today and I hope that you all hire MANY MANY more people of her caliber....she is definitely the model employee to train from. THANK YOU LASHONNA!!!

Sulma was great— super friendly and covered all the information we needed. Check in was very fast and simple.

It was amazing I love the environment the staff when so help. I will always return for the marvelous services

It was a wonderful experience with great hospitality. I recommended any person to come and experience the warm friendly love of family.

Andrea was great experience

Love it great as well as the people. It's very clean.

The staff made my visit to public storage pleasant. They were quite helpful. I'm happy I chose this location.

The experience was wonderful ms andrea was so sweet and very helpful the best public storage 😊

Andrea

Andre'a was extremely knowledgeable about the property and helped me find the right storage size for my needs. She was kind yet professional.

Andrea, Lashonna, Sulma, & Ms Elaine were absolutely Amazing!!! The day i needed my storage was one of the worst of my life! They called as soon as i put my request in and helped me every step of the way. They are so efficient and I dont care where i move in houston this will be the location i use! Ive actually gained new friends through this process.

The place is nice and clean, very organized and the staff (Sulma) very helpful and kind. I will recommend this place to anyone that’s looking for storage spaces.

The service was great. I like the location and everyone was friendly and knowable and helpful

Lashonna, Sulma, and Andrea was very professional when showing me different size units but i ended up getting a pubblic storage closer to my home. I applaud them for their efforts and making me feel like family instead of just another customer. Thanks to these ladies for doing such an amazing job. Keep up the good work.

It was a wonderful experience coming in today. Her customer service was amazing. She's really helpful , and definitely the person to go to. I got a reasonable price , and great storage space. Thank you so much! Ask for Sulma I really recommend her. ❤️

I'm so thankful to have someone to make my rental process go so smooth. I was late and she knew who I was when I walked through the door, + she helped me set up my auto pay. Thanks Ms Lashonna

LaShonna and the Ladies at this store are simply Great People.The care and concern they show is Truly Genuine and Heartfelt. Just wanted to acknowledge them Publicly. Thanks A Million Mr.Wesley L.Jenkins

Lashonna was very helpful positive and professional I love this location

We just moved from a Public Storage just a stone's throw away to this facility and it's good to know that great service is consistent with Public Storage. Elaine, Sulma, and LaShonna were outstanding in assisting us in moving from two storage units at another Public Storage location nearby into one unit at their facility. The administrative portion of the move was seamless and painless.

Sulma Elaine LaShonna was an excellent help in assisting me with storage and what size I needed for my items.

Very happy with the excellent customer service provided by Sulma, very professional and answered all of my questions keep up the good work. Best public Storage facility I have ever gone to. Sulma is great, but most of all the prices that come with the amenities is unbeatable. I feel safe with all they security cámaras and individual access code. Will recommend to anyone.

Great staff!! Overall sulma has always been very attentive and manages to answer all of my questions.

I recently visited this location to ask about pricing on storages, and i was helped by Sulma Andrade. She was very friendly and helped me with all my questions. I will be coming back and renting a storage soon.

The customer service from Lashonna and Sulma was great. They were very friendly and helpful with my storage needs.

Great customer service

I recently had an excellent experience at this location. I was helped by Sulma, she knew the answers to all my questions and concerns and i was able to get a perfect storage unit. I will be recommending my friends and family to come to this location and ask for Sulma to help them aswell.

I have a unit at this location and I am very satisfied with the employees. Almost every time I go I am greeted and helped by Sulma. She helps me with any questions and concerns I have.

Awesome customer service I spoke with Lashonna Francis and she answered all my questions professionally and I will definitely be doing business with you again.

The Customer service is outstanding Lashonna is more then helpful to the customers she makes everything so easy and she very fast and efficient with her work.

I recently had an outstanding experience at this location. I was helped by Sulma,who knew the answers to all my questions and concerns and I was able to get an absolute storage unit. I will be recommending my friends and family to come to this location and ask for Sulma to help them aswell.

Elaine and LaShonna were very informative and helpful! 10/10 would recommend

LaShonna Great customer service !!!!Very informative and patient !!!!

Great Friendly Sales and Customer service.... Have a Blessed Day Ladies

Had an amazing experience! Fast, easy, and very informative process! Lashonna helped me get in and out with no hassle. She was so kind and made me feel like I was in good hands! Thank you!

Thank u ms Elaine for your service she was wonderful to work with

Ms Elaine was exceptional she got us in and out quickly we have several units thx for the service

Lashonna was very professional and caring, Great from start to finish.

Lashonda super funny and professional

It was such a pleasure doing business with Sulma who was very friendly, helpful and knowledgeable. She provided information that made my rental process quick and easy. I would definitely recommend renting a unit at this location. The whole staff is courteous and awesome!!!

Jamie has been helpful since the day that I got a unit at this location. The people here are kind and helpful with all things necessary for keeping your belongings safe and maintained.

Came And Service Was Great Thanks To Lashonna

My experience with public storage was great they were fast with helping me with finding the right space for the items i needed to store.. the employees were kind i recommend ppl to use this location if in need of storage space

Lashonna was very helpful and explained everything well I had a great experience

I must say I had the BEST EXPERIENCE today with Sulma The Property Manager of this location 10200 S. Main located here in Houston. This was my first time in life every using a storage. I had no clue until Sulma took the time to show me what she think what would be best for me. After I told what I was going to place in storage. I just want to say Thank U so very much for your time and effort. This has been so less stressful for me. And might I add the property from the office to out side and where the storage are is so very, very clean and neat. Thank U again a very satisfied Customers. Thank U, K.Rob

Lashonna was fantastic. I appreciate how quickly and efficiently she got me in and out. Very clean place. Their carts were a lifesaver moving in. Thanks!

Most thankful for the young lady that helped me, she is very knowable and helpful in my getting my needs met... Lashonna & Sulma are a great team, and work well together, thanks be to them being there...

Tiara is an awesome worker. She is very patient, polite, respectful, and professional. I witness her take care of more than 5 people continuously. Tiara made sure to acknowledge all the customers and assist them in an appropriate and effective manner.

I had blast with these ladies here at public storage today. They made my storage experience to remember. Thanks to Chandice, Laventris, Tiara, and Lashonna. Go see them.

I really enjoyed these ladies, their customer service was amazing. Thank you Chandice and Laventris.

Very fast check in, friendly, great storage space, easy access, best price

CHANDICE WAS VERY KNOWLEDGEABLE, WAS VERY FRIENDLY. STORAGE FACILITY WAS CLEAN AND ACCESSIBLE.

Tiara was TRULY an awesome rep. Very professional

What are the prices?

Customer service is always excellent and friendly on the inside, took a star due to having to move in a hurry because of remodeling thank goodness my husband saw the email in time still wondering why they (corporate office) didn’t make phone calls as well to notify us. Also ran into “Charlotte” and friends of hers while moving out of our storage!!

I'm in the process of moving to another storage and I wish Mr king was going with me the service at this location has been exellent Mr king is not only a nice helpful man but a good manager and that is the truth

Mr king is very friendly, consistent and he makes sure your needs are met! Thank you!

Very helpful n polite n also shows concern regarding ur situation! He's a excellent person 2 represent public storage thank u for such great hiring skills!!!

I came to Public Storage today and I rented are unit and mr. King was helpful courteous and professional and understanding I would say he's a little bit better then a five-star person

I have had nothing but great experiences with this public storage facility. Mr King has been great every time, this is the second time that I have rented with this facility and there has never been a problem. Mr. King Watches Over the property very nice I am very happy with my service there.

I want to Thank Mr. King for being do nice and patient with me, l've given Mr. King such a hard time the first day l went in to rent a storage space. BUT yet Mr. King didn't lose his [Cool, Kool] Better yet he treated me even nicer, AND even more respect as well as calmer even when l was a lot more frustrated when he tried his hardest best to sell me product out of the store, How do a Great Amazing Man Like Mr. King deal with a hand full customer like myself? I don't know, BUT today as well l had to stop what l'm doing to compliment Mr. King for going extremely beyond, AND above for me. I needed a larger unit, AND Mr. King did his part in helping me, BUT he did not have to help me with transferring my items from one unit to another, How Awesome is that!!! 👍🤗 I must say their is good people in this world and Mr. King is one of God Angeles 😇 HOW l wish THAT we had more people like Mr. King, All because of Mr. King l will make public storage my number one storage place, AND recommend many more people to come to this location and go SEE Mr. King, if l had my own business l would offer Mr. King to run my business and triple his pay. THANKS MR. KING FOR YOUR GENEROSITY, GOD BLESS YOU, AND I THANK PUBLIC STORAGE FOR HIRING A PERSON LIKE MR.KING, FIVE STARS AND MUCH, MUCH MORE ONCE AGAIN THANK YOU MR. KING.

January 1st 2018 rent storage space . The gentleman who rented the space was very thorough walk me through everything I needed to do. Took me to Myspace acquainted me with the Locking System talking about the insurance security access times office hours very personable very thorough. Thank you public storage for such a good employee.

To whom this may concern mr. King is a wonderful person he works well with others I enjoy having the unit here he deserve the best cuz he is one of the best

Me King is very helpful and professional

Always come in to make my payment king always nice and courteous grwat place to store my truck

This review is for Public Storage, located on 10200 main street.   I rented a space from the public storage from October 3, 2017 through today when I needed a space to temporarily store my large storage trailer after relocating to the area .  I wanted to bring attention to the outstanding service I received from Mr. King and the convenience the of the location. Mr. King was always very professional and welcoming with the greeting of the day. Which is very rare in today's society from people and in customer service. He was always very courteous, efficient and helpful whenever I had questions.  He also made my storage experience very easy and worry free.   I truly thank him for being so professional and doing a great job! I thought the faculty and it's location was great. Far off the access road from the hyw and interstate unlike the other facilities in area. Traffic was definitely not issue. There was easy access back to and on the freeway.  The storage area is clean, well organized and locked 24/7 with monitoring cameras. The storage area and units were separated. I would recommend this facility to any one who has storage needs and lastly the price is reasonable.

Mr King was very helpful, kind, professional and polite. I love the fact that I have easy assess to my unit. So glad i choice Public storage.

what time can you get in the gate on fridays

Mr. King had great customer service and the employee was very professional and courteous

The African American older man Try to convince me to go on a date with him on house trying to do was rent a storage Very poor service When I refused and told him I'm not like that

I vacated my unit a couple of weeks ago. And my experience was very great. Stop by today too lease again. Mr. King was very professional and nice which is very helpful to be. He gives good customer service and that’s why I decided too come back too Public Storage.

Came in and Rented a space Mr King very Kind courteous and professional. Great place to store

Great customer service and Mr. King is upbeat and friendly.

Always come in to make my payment PM Mr King always nice and courteous

I have been using this facility for 3 years now and I'm very happy with how its operating. Mr. King is a very nice guy who always greets you with a smile and addresses any concerns you may have and just makes you feel comfortable leaving your property here at this location. Thanks for the hard work.

Highly recommended. I've had my truck parked here for several years. The manager's name is King. Very friendly and always helpful. A pleasure to work with.

I love this storage facility. Mr. King is a very pleasant and courteous man. His customer service is excellent. I was very lucky to find a space at such a convenient location at the time that I needed the storage. I give Mr. King two thumbs up!!!

Mr. King was professional and courteous with great customer service

Great Customer service! Very Professional.

The property manager King is the best he's very helpful and super friendly!

Mr. Awesome (Mr.King) Professional and polite

Storage space was what you expected and the specials were great. It's just that it has a rodent problem.

Just want to say that Mr. King was very couteous and polite.....wish all your CSR people at your locations are this friendly.... Kudos to Mr. KING.....Thanks Public storage....

Mr.King had provided me exactly service performing me with great satisfactory business.

King is the best. He was very honest (gave us the pro-rate on our last month) and helped us vacate our storage with very little inconvenience.

King is THE KING. King offered me a great price to store my truck. I couldn't have done better anywhere!! Too, King is very personable which made me feel at home there. The grounds are very well kept. I feel good/secure about leaving my truck there. I rate King and Public Storage 5-stars!

Awesome experience. Mr. King was pleasant very help and polite. Informed me of deals and policy regarding my storage unit. Very pleasant person to work with.

I came here a month ago because I was moving and needed some extra space for my toys(bikes, camping gear, etc..). I dealt with a gentleman named King and he was very friendly and answered all my questions. Overall I am very satisfied with my experience so far.

King was extremely helpful and went above and beyond to call of duty to make sure I got the storage unit I needed. Excellent customer service!

Mr. King was very professional and helpful.

Storage units with very clean the man that help me mr. Or King was very helpful kind informative made my move an exceptionally easy I thank him

Service was great thank you King

Great place! King was amazing! He answered all my questions, made everything very easy!

Excellent service from IKEA and polite.

Mr King was professional and courteous

Mr King was great

Came n to make payment, Mr King was and always most helpful and friendly.

After going into my original location where I'm renting a space, to pay the rent, the system was running very slow, and I was advised that payment could be made at any location. Then I ended up at the 10200 Main location, which is around the corner, and was very happy with Mr. King, the attendant at this location. He was very pleasant and helpful. Great job Mr. King.

Loved the courtesy and professionalism

Mr.King gives wonderful customer service. And is always pleasent.

Mr. King provided excellent service

team provided with great excellent service for me today

Needed storage last minute, and Mrs Andrea went out of her way to assist me in fi ding the right unit and she made my son feel very welcome also. Great customer service!@

King provided excellent customer service. Thank you

Great customer service! Mr. King was very polite answered our questions and made it easy for us to set everything up! I really appreciated it!

If u ever looking for a storage find Andrea she took the time to explain everything even answered questions I was thinking.She made us so comfortable and at ease about using this storage.I never used a storage before and had some bad vibes just from knowing the area she let us know about the hours the entry access everything even down to the history of public storage..She is very knowledgeable about her job and handle my concerns like a champion .Thanks Ms.Andrea u rock

Mr king was really professional nice guy

Great Service and Great place storage your items.

Went to inquire about a parking spot Andrea helped me she was kind and very helpful she gave me all the nessecary information I needed to utilize the space thanks again Andrea 5 stars

Mr. King was very helpful. I had looked at other places online and was told 1 thing but when I called or got there it was something totally different. Not here. Mr. King walked me throught everything step by step and let me know up front what to expect. I'd recommend this place to anyone.

Great Customer Service! Very clean Mr.King was very helpful he explain to me I could set my payment up instead of coming in, which wasn't explained at my original location.

Mr. King was great very helpful and professional

Mr king took care of me

Mr King was as #1 go see him

Manager King was very patients

Great place and great people who are more than willing to work with you. Been here about a year and I can honestly say I have zero complaints!!

Property was clean except outside by the dumpster where someone dump a lot of junk. The attendant Tasha that showed me around was very helpful and knowledgeable of the property. Tasha went out of her way to provide me with all the info I needed to make my decision to rent a space for my RV. The space I Am renting is #904. My experience with Tasha was made me feel I was a welcome customer. Jack Shields

My experience was great with Andrea Davis, very professional and informative, she gave me your of my unit, asked to verify all information and made sure I was satisfied.

Diana went through more than she should've but service was still professional and fast with a smile, thanks Diana for everything

I have had the worst experience with this location. We tried to vacate the storage unit on 5/31/16 after having given 30 days advance notice via phone. The office staff / management did not recognize that vacate notice and continued to charge rent, calling us on 6/1/16 to notify us that we owed an additional day because we did not vacate properly. In addition, they put a $100 'cleaning fee' on the account because we said that we took all the garbage to the dumpster. On 6/1/16, I personally went to the facility to resolve the issue - speaking with "Diana" on site, and her manager Kevin Thaker. They assured me that they would remove the 'cleaning fee', but that the computer required a manager over-ride. Today, 'Jennifer' at the location called to attempt to collect the $100, saying that the account is past due and that the fee has not been resolved. I have left repeated messages for Brian Serafine, Kevin Thaker and Stephanie Anthimides (all corporate / regional management, by my understanding), yet no one has contacted me with a resolution. Poor service. Questionable business practices. Rude. What else can I say? Surely not a way to run a business or earn public trust in the brand.

Diana was just so Awesome & Sweet... Despite my disappointing morning & having to move from my home so unexpectedly, she took care of everything I needed and was truly encouraging. Great customer service (*^_^*)

I came here while it was storming looking for prices the young lady Andrea took her time to show me three spaces.The customer service at this location is 10 stars.. She is very polite and well spoken made sure that i understood everything on how to protect my furniture down to the difference in a climate controlled and non climate controlled storage..Thanks Andrea see u in June

Andrea was so welcoming and helpful she has great customer serves she made my first experience awesome many more to come😊

I had to move my stuff as soon as possible out of my apt and i remember going to the old public storage talking to ms karen, she is really nice, never upset always happy and where ever public storage shebis relocated to i will be there 👍

GREAT customer service, Ms Karen is really professional.

Clean property,very helpful with positive employees again Thank you Ms.Andrea Davis😃

I'm happy to report good courteous and friendly service with Setina,she was very knowledgeable and seems to know her job very well. I'm very confident that she's a valuable asset to the company. Thanks Setina!

Luv the customer service at this location with Setina!!

rude staff, aloof district manager, filthy dusty facility that smells faintly strange indoors. hard to access

Paul helped me, he was very friendly and provided excellent customer service...I would definitely recommend this storage facility.n.

Very helpful and courteous staff! Paul was the best!!

Setina was great

Very impressed with the customer service at the store by Chandice clean facility

Ms. Chandice was very helpful, and I will refer all family and friends to this location. Thanks so much for everything and the friendly feel.....

experience was great.. lady was respectful and friendly

Awesome rental experience. Akeia was both personable and professional!

the service Akeia provided me was great! She took her time to understand me and made that i understood her.thanks again Akeia

tina and Erica made my experiencing at public storage great. #gloryb4godtho

The young lady who helped me By the the name Akeia was extremely helpful and most of all very professional. She greeted me with a pleasant smile and said she was going to give me 5 star service and she did that and more. Thanks again Akeia !!

Very very good service provided by Akeia

The best. Greetings. And. Service. By Akeia

Went to location to make a payment and Akeia was VERY helpful and knowledgeable. She was extremely polite and got through the process quickly. I will come to this location to make all future payments.

I had a great representive with a good spirit. I love the atmosphere as well as this location. Thanks.

She was great and taking her time with me!! She did great!! Thanks

It was a wonderful experience, Akeia, was very knowledgeable about the services and helped me in a very professional manner..... Thanks

Akeia, was very excellent with her customer service. She answered all my questions. And she was good with her time control

Akeia was amazing .. very helpful with all information.. Great company offering 24 hours gate and surveillance

Alei a made me a happy person today. She was friendly, patient and very courteous. She's a great asset to your company. I appreciate all you've done for me today.

Customer service excellent. Akeia is very helpful and prompt, answers all questions right away. Was very pleased with her attentiveness.

IKEA was absolutely wonderful explained everything to me I have no questions about anything I know I'm going to have a very wonderful experience here I would highly recommend her services to anybody it comes here to rent but my

Akeia was great she explained everything and took her time to make sure I got everything understood.... (THANK YOU PUBLIC STORAGE)

I had a great experience with Yolanda. She was very professional and had answers to all my questions and concerns. Thanks again Yolanda Delphene Dixon

The service at this location was amazing. Easy, convenient, and Ms. Yolanda explained everything thoroughly before and during the time I had my stuff in storage. Would recommend it to anyone

Just wanted to say Yolanda was very helpful and made my experience with Public Storage great! Her willingness to make sure everything go smooth was well appreciated! Hopefully she will read this review and see how much we appreciate her service! Take care and hopefully in the future i will do business again! Thanks for everything! Jae :-)

I have had the most pleasant experience working with Yolanda at public storage miss Yolanda has been a great help and very professional fa fission and her duties you need more employees like this . Also Satina is a very professional individual as well

yolanda was the person that assisted me at the 10200 S. main location. She was very personable and efficient . Sheryl Halbert a customer referred me. wilmer Labome a new customer

Went to this location to help my daughter find a storage. Spoke with Ms. Yolanda she was very helpful and resourceful. Nice attitude. Store was very clean. Storage we chosen was clean. A good location. Shoot out to Ms.Yolanda!!! Keep up the good work.

We were in PS 08426 to day and the associate named Yolanda was very busy She was helping us find a site for our RV, answering phones and still was pleasant, and friendly. The place was also very clean. I think see is an asset to your business. Gary Troupe.

Ms. Yolanda is awesome. Loved her personality. Sweet, sweet!!!!!

Erica showed excellent customer service and I think this may have been the best service I have had in a long while thanks erica

Yolanda was super sweet and helpful when we went to sign the rental agreement. She was also very respectful, despite the fact that I'm a college-aged student, and handled the transaction professionally. That was much appreciated!

I had a positive experience when checking in thanks to Ms. Yolanda. I needed to leave as soon as possible because I was running late to go to the airport for an intercontinental flight. The procedure was super fast, she understood my concern, and went the extra mile to conduct a hassle-free process. Thanks!

Needed a space for our RV and Yolanda was very helpful. We will definitely go back.

Ms. Yolanda is great! She always gives the best customer service. She knows me by name and always reminds me of payments so I can skip out on the late fees. Great and clean location and friendly staff.

Yolanda and her team at Public Storage were always friendly and helpful. I had no problems with access or concerns about the automobile stored there. I would use there service again if needed.

Yolanda is a very nice personable associate that was helpful and made sure we had everything we needed for storing our items. We would have purchased the up sale items, if we had not already had our stuff packed and ready for storage.

My experience was very pleasant and delightful. Akeia who helped me was awesome and her team mate Blake was helpful as well. Thanks to you both

Even though I walked in one hour before closing, Akeia was very friendly, pleasant and thorough.

Stop by to make a payment I must say AKEIA was good company had a pleasant smile. Her customer service was 5 star ×10. Thanks Akeia keep up the good work!!

My experience at public is always pleasant. The customer service rep Akeia who is always energetic, helpful and happy makes me comfortable about my storage location.

Wanted to let all know how helpful Yolanda was last month when I locked my keys in my car. She helped me flag down a tow Truck driver who opened my car within minutes. Thanks Yolanda.

Ms. Yolanda is awesome...

Yolanda is always very friendly & helpful ! She is very knowable about services & products.

Ms.Yolanda is awesome! She is very kind and VERY helpful! Keep up the awesome job

Great clean facility. Nicest, helpful people.

We have stored out boat(s) and household items at this facility. Yolanda has demonstrated outstanding customer service towards us and is an exceptional worker. She goes over and beyond what is necessary in her role. Her ability to make you feel welcome and her loyalty is beyond measure. Recent I was showing my boat to sale and asked her to help me out by showing this facility has good security. She physically rode by on her golf cart not once but twice while I showed a complete stranger my boat. Her presence made me feel safe and let this potential buyer know this facility has great security. We truly appreciate all Yolanda does for us!!!!!

Yolanda is a doll. Helped us quickly and was professional and nice. So far, great place to store your RV or boat.