Public Storage Self-Storage Units at 4330 Cypress Creek Pkwy, Houston, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x10'Online only price$ 48/moSmall 5'x10'
$ 48/mo $63Best Price Label2 unit left!
- Outside unit
- Drive-up access
7.5'x10'Online only price$ 55/moMedium 7.5'x10'
$ 55/mo $73Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 94/moParking 10'x15'
$ 94/mo $125Best Price Label2 unit left!
- Uncovered parking
10'x20'Online only price$ 126/moLarge 10'x20'
$ 126/mo $168Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
If you've never rented self storage before, we're here to help.
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Here's what you need to know to make the process as smooth as possible.
Northwest Houston Self Storage on Cypress Creek Pkwy
This Public Storage in northwest Houston, is located on the north side of FM 1960 between TC Jester Boulevard and Stuebner Airline Road, aka Veterans Memorial Drive.
At this location, customers will find indoor storage units with hallway access, as well as outdoor storage units which allow for easy loading or unloading from a vehicle. There are climate-controlled storage units at this facility, as well as rental parking spaces for short-term or long-term vehicle storage.
All storage units reside in a keypad access code area and the property is open 7 days a week.
Taking a four-legged friend up to run around at Meyer Park Dog Park? Grab a 5x5 unit at this location to easily store sneakers, backpacks, dog toys, cleanup tools and more for a quick grab-and-go.
For businesses running a bit short on space around North Oaks Shopping Center, a 10x10 unit can tuck away boxes, office supplies, equipment and more, while families throughout the region can use a 10x30 unit during a move or remodel to keep everything in one place.
Surrounded by local freeways – Grand Parkway to the north, Beltway 8 to the south, I-45 to the east and Highway 249 to the west – it's a convenient location coming from any direction.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 752)
Lolita , was very professional and excellent customer service
Move in was a success. Property was very neat and and clean. Customer service was outstanding. Thank you Lolita for showing me around and finding the best convenient space.
Thanks to Ms. Lolita she is the best ever. She understands the struggle of the people and look for way she can help her customers. Mad love for this lady🥰🥰
Lolita was very polite and gave me excellent customer service by explaining all the rental details and answering any questions I had with a smile . Property was tidy and very well kept Thanks Lolita
Lolita was so helpful thru the whole process of securing my storage unit. She made it so easy and effortless.The facility was so clean and well kept. I would definitely recommend to anyone looking for a storage unit.
Lolita provided us with great customer service and a very clean environment
Thanks Lolita for your awesome personality and going above and beyond
Lolita very friendly and helpful, and I will recommend you thank Lolita for your help
I had the most wonderful experience with Ms. LOLITA . She was very helpful. Her customer service and attention to detail was most appreciated. I look forward to her helping with another needs.Thanks
Lolita was great on helping us getting the right storage space. Highly recommended
Lolita was very helpful with the sign up process, she was also detailed about the insurance and policy of the property and gave me all the information I needed plus some. I appreciate her kindness!
Lolita is Outstanding!! Providing Star Quality Customer Service at Public Storage Location #4330 Cypress Creek. First phone conversation was everything! She explained all details and needed info. regarding rentals. Lolita is great following up on reservations, and to made sure I totally understood everything by calling me and recapping our conversation. Today I came by the location and Lolita right away greeted me with a smile and assisted me at the same time she was helping another client not letting any time be wasted. Excellent Service Lolita!! Keep up the Great Work. Lolita deserves to be over compensated for the job she’s doing, it’s so hard to find genuine awesome people. Best Regards, Julia T
Mrs. Lolita is awesome she made everything so easy and convenient for me ! Love her service
My experience was fast easy and extremely positive. Thanks Lolita for your excellent customer service. Will recommend.
Nice location and Lolita was a very nice person. She chose a perfect convenient space for my storage. Clean facility. I made a great choice renting at this location.
Nigel and Lolita were helpful
Lolita is very friendly and helpful.
Loita customer service is 10 stars
Lolita was very nice and helpful nice clean building and storage units will always use them whenever I need a storage unit
I recently had the pleasure of visiting Lolita, and I must say, the customer service I received was absolutely outstanding. From the moment I entered the store until the time I left, I was treated with the utmost care, professionalism, and attention to detail. Lolita went above and beyond to ensure that my experience was enjoyable and hassle-free. She greeted me warmly as I walked in and was genuinely interested in helping me find exactly what I was looking for. Her product knowledge was impressive, and she were able to answer all of my questions with ease.
Lolita at the front desk was very helpful.
Excellent customer service from Lolita. Everytime I visit this location she is so helpful and making sure everything is good. Thank for being attentive and the greatest.
Lolita was very helpful and made our transfer so smooth from one unit to another. Great customer service!!!!
Thank you Lolita for being patient and helping me find the best price to rent. This is my first time renting and I had a great experience.
I was rushing this morning and frustrated and shortly after being greeted by an employee name Lolita, that quickly changed. Her energy was amazing and she was super helpful. I really appreciate good cs peoples like her.
Ms. Lolita provided impeccable customer service as I have never had someone care about their job and customer so much in a facility as such! I appreciate her being knowledgeable and assisting me in the Houston heat! Her spirit is amazing she needs a pay increase or major bonus!
Lolita is very helpful and really cares about her customers. I have seen her interaction.I have received very good experience in this storage with her I definitely recommend this location to friends and family
Lolita was very kind and helpful
Lolita was awesome, knowledgeable, and quick. She gave me a tour and assist with my new storage.
Lolita was very nice , funny, excellent attitude and always happy. This is what a company needs. She made my move a success. The facility was clean and very well kept. I will recommend this facility to others. Thanks for giving 10 star service. Secure property.
Ms.Lolita was great service
Lolita is ABSOLUTELY AMAZING and her customer service is IMPECCABLE!!! I feel very confident leaving my valuable belongings that I am choosing to keep here at her location. THANK YOU LOLITA
I came to this location looking for a storage an associate named Lolita was very helpful answered all my questions in a friendly manner this location was very clean and very professional. Definitely will recommend
Great customer service, Lolita was an amazing help and welcome us to Texas
I had a great experience at this location. At first I was undecided about which location I wanted to rent at. Lolita was very professional and nice and walked me through the process of renting. Fast and easy. The property was clean and very secured. I will recommend to others. Also Mr.Nigel help me as well with my id I left at the public storage and Mr.Nigel found it for me this stuff at public storage need a raise they work hard !!!
Lolita was awesome helping me move in
Lolita was professional and extremely helpful during my check in. She demonstrated excellent people skills and patience as she assisted me. The facility was neat, tidy and presentented a comfortable environment. I am happy that I chose Public Storage. Lolita made my day! Thank you.
Lolita was awesome lots of help !!! 5 star service
Lolita was amazing. Quick and efficient.
Lolita was very helpful and professional and the facility is well taken care of
Good place to store your things, nice clean and secure. Only knock is reaching them for any kind of help. They are hard to reach but other than that excellent place to store your things!
Great place to store your items. Ms Lolita has the greatest with knowledge of the property! I will be renting here a long time!
Awesome service from Lolita. Very safe and will always recommend.
Lolita was very helpful and professional made sure we had everything we needed to successfully move in
Lolita was very helpful today. Great customer service. Will recommend
Nigel, was very helpful.
Lolita is an amazing representative for Public Storage very friendly
Lolita, she helped me a lot Good stuff here
Extremely excellent customer service! Thanks Lolita
Lolita was a great help she listened to my bad jokes about my family
Been here for a year and a coupñe of months. Cuenta, quite and safe. Lolita is a GREAT person.
Ms Lolita helped me with processing my storage unit very professionally. She is polite and listened carefully to all my concerns and answered me certisfactorily. I was able to rent a unit through her professional help. I will sure be a repeat customer and I will recommend friends and family members to do business with public storage.
Lolita Was Extremely Kind And Professional I Don't Think I Have Ever Met A More Pleasant Represenative This Location Is Nice Clean And The Atmosphere Was Extremeley Nice I'm Making This My Forever Unit
Lolita Jones was wonderful with her assistance. She was very knowledgeable about about the about the process needed to change my payment process. Again, hats off to Ms LJ
Visited this public storage facility and was met by the wonderful Ms Lolita. Awesome customer service and outstanding knowledge of things. I'm searching around for a storage unit and some have cheaper rates. But because of Ms Lolita's excellent personality I just might be renting my storage here and here ONLY! Thank you Ms Lolita because it's getting rare to find this kind of customer service 🥰
Wow thank you Lolita and Nigel for the amazing customer service. Ms Lolita made sure I always got the best rate on my rental. She was Always friendly and helping out in anyway possible!!
My experience was very knowledgeable from Lolita and Nigel. They were extremely patient and found me a space at a great rate. Thanks!
Excelente servicio, muchas gracias a Lolita Niquel por ayudarme a encontrar algo acorde a mis necesidades, thanks Public Storage, Thanks Lolita eres muy amable y divertida.
Lolita, was great and provides outstanding customer service I know my belongs are safe and I’m glad I chosen this location!!!!
awesome service from Lolita. Best Manager at all the Public Storages. she keeps her facility very clean and neat.
Lolita was very knowledgeable, professional and courteous.
Lolita was absolutely AMAZING and SO SWEET! She did great job of explaining the policies and procedures of the property while also exhibiting stellar customer service! Property was also clean and well organized.
Lolita I give her 5 stars she a good on helping people she a sweet and kind person .
Lolita was great help I'm disabled and she help me right away
Ms. Lolita took top notch care of us, from entrance to exit she ensured everything was good. I sincerely appreciate you taking the time out to go the extra mile..... thanks 😊
OMG, Lolita is the best! Very patient and her personality is amazing! I loved working with her! Her work ethics was the best I have ever experienced! You are so lucky to have her as an employee!
Lolita was awesome in assisting me with final payment and vacate assistance. She made me feel comfortable in answering all my questions!
I toured this location and I must say Lolita was very professional and detailed and I must say very nice. The location was very clean and well kept. Thanks you for helping me choose the best rate.
Thanks Lolita for being sweet and patient. Excellent customer service.
This location is a dream... the young lady Ms. Lolita is so helpful it's ridiculous. Property is super clean, area is ran like a well oiled machine.
Ms. Lolita is the BEST!!! Super smooth transaction and very helpful being a first time renter. She walked me through step by step. Location is HIGHLY RECOMMENDED!!
The manager Lolita at Public Storage located at 4330 FM 1960 Rd W Houston, TX 77068, is so amazing. I was having so many issues at another storage place but when I arrived to her location at the last minute before she was leaving for the day, she didn't hesitate to help me. She got me a better unit than I expected at a great price. She did this while dealing with customers on the phone and walk-ins beside myself. She was calm and did everything with ease. She helped me to calm down and her great attitude put me in a better mood myself. She has excellent customer service skills and her attention to detail is amazing with all the distractions going on around her. If anyone is looking to rent a storage unit then go to this location and specifically ask for Lolita. You will be very happy with the service and the price.
Lolita was the best . She was helpful
Taquilla was great she got us right on in thank you🥰 Thank you Mrs. Loreita for your help today.🥰🥰🥰
Lolita was very helpful getting me setup. The store was very clean and organized. I could find all my add ons easy.
Absolutely awesome customer service by Lolita and her district manager..I would definitely recommend
Outstanding service from Lolita. (IT)
Lolita, the property manager is the best, she showed me everything in detail.
Lolita was a great help!
Lolita was great very helpful and respectful thanks Lolita
Lolita was awesome, she explained everything in detail as it was my 1st time getting a space for storage, place was clean and nice, she even gave me a demonstration of how to use the locks,nice app I would definitely recommend this location, outstanding customer service. All questions were answered to perfection.
Lolita is simply the best, looking out for you and your needs, very attentive.
Lotioa helped me with my storage service was great
Lolita move in was easy in fast thanks
Lolita went above and beyond to help me get my unit squared away. Thank you so much!
The agent I worked with Ms Lolita was very kind I really appreciate her professionalism.
Thank you for your excellent customer service today
Love it miss lolita
Lolita is a fantastic manager. She gives excellent customer service and she always has a smile on her face and an excellent attitude. You dont't see that very often.Thank you for your kindness and gratitude.
I have been renting with Public Storage since 2019. Very satisfied customer. Lolita was very polite and always helpful when I visit this location. Truly recommend
Great service from Lolita! Handle my account fast and knowledgeable. Nice location.
I talked to Lolita today and she was very kind and pleasant. I had a great experience with her. Lolita is very knowledgeable about her job. She is a great communicator. I really enjoyed talking to her today. Thank you for helping me, Lolita.
Easy process thanks Miss Lolita! Helped me quick and fast great app and process
I had an awesome experience Miss Lolita was so helpful I absolutely would refer others. Great Spirit
Ms. Lolita was great! Very helpful, down to earth with patience and awesome customer service. She went above & beyond to ensure our storage needs were met. Will be sure to recommend.
Thanks Lolita. Nice quiet secure location. Will definitely recommend
Phenomenal service! Thank you Lolita!
Super friendly, Lolita was so sweet and patient!
Lolita was excellent! Easy set up and very pleasant, also I got a very good deal! My family has used this Public storage several times, always a pleasure
Lolita was very nice and helpful and walked me through the whole process. I enjoy her company. Very pleasant young lady.
Have you ever had a terrible day where everything has gone bad? That was my move. Getting this storage space is the only thing that went the way it should. Thank you, Lolita.
Lolita, was great assistance in helping me get my storage space and showing me where my unit was!! Highly respectful and professional customer service 100% recommendations for anyone needing storage !! Happy customer !
Lolita IS THE EPITOME of PHENOMENAL CUSTOMER SERVICE!!! I'VE BEEN EXPERIENCING AND EXTREMELY CHALLENGING TIME WITHIN THE PAST YEAR AND A HALF I HAVE LOST MY SPOUSE MY SON AND MY FATHER WITHIN A 9-MONTH PERIOD I WAS VERY CHALLENGED WITH TRYING TO TAKE CARE OF MY OBLIGATIONS I SPOKE WITH LOLITA SHE IS EXTREMELY KIND CARING EMPATHETIC SYMPATHETIC AND EASY TO SPEAK AND WORK WITH SHE GOES ABOVE AND BEYOND SHE MEET THE CUSTOMERS WHERE THEY ARE TAKING CARE OF THEIR NEEDS WITH A SMILE AND CONCERN. EMPLOYEES SUCH AS LOLITA IS THE REASON THAT PUBLIC STORAGE IS SUCCESSFUL!🌹LOLITA IS A TRUE BLESSING TO ALL WHOM PATHS THAT SHE CROSSES.❤️
Lolita the manager, was a bright spot in my day, and very helpful. These day customer service is not what it use to be, and she absolutely made my day!.
Thank you Ms. Lolita, great person and great customer service.
Mrs. Lolita is simply amazing. The process was super easy, she took the time to answer all questions and willing to show us the property to my surprise it was smelled wonderful and unit shown was very clean . Mrs.Lolita has excellent customer service skills and very professional I would definitely recommend this property, Job well done !! Thank you for your smile and professionalism.
Ms. Lolita was very informative. She answered all of my questions, which was equivalent to about 10 questions. She walked me through several processes. It was easy to do business with her and public storage.
My experience at this location was excellent. Great atmosphere. The manager Lolita had a great personality and sense of humor.I am very satisfied with my space and current location.
Came into this location and Lolita was very helpful and professional .. we defiantly will be back to rent a space
Went to store today Ms Lolita was so much help she helped with with the app great customer service
Lolita was she gave gate customer services
Lolita is the excellent! I have never had someone treat us so professionally and with respect. Highly recommend! 😄
Lolita is amazing thank you🏻
Lolita is the best. She helped me with all of my concerns.
I stopped at this location and Lolita took good care of me, Outstanding customer service.
Thanks Lolita for finding me the best deal. You are a life saver. Great customer service
Lolita was professional and knew exactly what I needed. She assisted in me finding my storage and answered all my questions.
Hello how are you doing I just love Mrs Lolita she’s so helpful to me. I called in looking for a unit for another location. Ms Lolita was so professional and very patiently with me she found the right location and a very great price that I was looking for. I pray that public storage had more workers like Mrs Lolita. It so hard to find that kind of help with any company. Thank You Mrs Lolita at storage 4330 Cypress Creek for all your help and love you shows to your customers. I truly recommend anyone looking for storage to go see Mrs Lolita to get the best help finding a storage. You are so appreciated this world need more people like YOU.❤️🙏🏾❤️ Thank your Customers
Lolita was great with services.
Lolita was truly helpful
Thanks for all your help today. Very much appreciated. Thank you Lolita
I visited this location and Lolita was a great help! She guided me in the right direction. I’ve been all around and this was by far the best experience.
Been storing at this location for about 5 months and I would have to admit I am very satisfied with this property and most definitely the manager Lolita. She is vey understanding and helpful in many ways. She is blessing for Public Storage and I would recommend this location at any moment in time.
Lolita treated me great, gave me the best deal and made me feel like at home!!
Lolita helps in everyway possible and she makes shure that you gett the best price for your unit.
Lolita is Very helpful. I am satisfied and thankful
Lolita is the best. She went above and beyond to help us with exactly what we needed as we were clueless... Employees like her are very few these days.
Lolita she’s an amazing manager she help us find the best deals . 10/10
Great location. Five stars to Lolita. Amazing manager.Always helpful.
The MGR Ms Lolita,was very knowledgeable of her products, and also helped me correcting areas. Her building was Nice and Clean❗💯💯💯
Great customer service. Very nice and friendly manager. Thank you Lolita for your kindness.
I am a vendor for the property, i service a lot of public storages and I must say this is one of the most well upkept properties i service. Lolita is friendly, helpful and has a great smile. Bathrooms and office are very clean, would recommend this property for your storage needs!
Thanks Lolita for finding me the perfect space and rate.Highly recommend.
Thanks Lolita. You are the best!
I stopped at this location looking for storage. Lolita was very professional and gave me a tour of the faculty. The property was very clean and secure. If you need help searching for storage visit this location you won’t be disappointed
The facility was very clean, Highly recommend! Lolita was extremely nice & friendly answered all my questions.
Lolita is a very good property manager. I don't know what I would have done without her assistance. This is a very clean location.
Great and easy rental of a storage unit. Lolita represents Public storage very well. Very friendly and informitive.
Great location. Thanks Lolita for all you do!!!
So much help from Lolita. Thank you for a great storage experience, clean, safe, secure and we highly recommend.
If anyone is searching for a secure, professional customer service friendly, clean location; look no further. Come visit Lolita. She will take good care of you. She treats you like family. Definitely recommend
This property is always a clean everytime I come. Lolita is a very courteous and helpful person. Makes it a pleasure to do business with.
Lolita was amazing! Great service and very helpful! Thanks again!
Thanks Lolita u are the best
Property is clean and well maintained. Ms.Loletta was so helpful and took my payment Thank you.
Thanks for your services, Lolita was excellent and a joy to work with!
Lolita was very helpful, and really nice.
Lolita, was very helpful and polite. I was looking to move storage units she was very patient and knowledgeable about the unit cost and availability. Great customer service over all.
Lolita had very good customer services
Outstanding customer service. Very sweet and kind. Come see Lolita. The greatest
Lolita is such a pleasure. Very polite, quick, clear and efficient! Everything on site is very tidy and operational. Moving is always challenging. Lolita made this part such a dream! Thanks!
Ms. Lolita has great customer service. She has a great smile very welcoming. I store at this location and have been very satisfied here. Thanks
Ms. Lalita has perfect customer service she helped us pick a perfect storage with no problems. I guarantee she is a great employee.
GM, listen y'all need storage service go see Lolita very customer friendly. Public Storage is blessed to have an employee who is loyal, dedicated, passionate about helping others. Come today get your storage.
Ms. Lotia was the best at finding our storage unit !!! Definitely recommend
Awesome service from Lolita!
Thanks Lolita for the best customer service.Very responsive and always being courteous and helpful
Lolita was very helpful. I came in and rented a storage. The space was clean. She was very professional.
Nice lady named Lolita very kind and helpful
This is my second time storing with Public Storage. Service has always been great. My move in process was fast and easy. Great location. The building was clean and I was helped by the friendliest person Lolita. Thank you for your time and excellent customer service. I will definitely let others know that Public Storage is the best and secure place to store. Always outstanding service.
Thanks for the excellent CS. I came here to make a pymt and was greeted by Lolita. She always takes time and care. God bless!!
Lolita was amicable, helpful and professional.
Thanks Lolita for your kindness in assisting me with my storage today. Great customer service. Great location
Great service from Lolita
Ms Lolita was a huge help. Guided me the whole way! Great customer service
Lolita was a great!
Lolita, is a very nice person she's very helpful and very kind and the property is very clean.
Lolita was awesome, helped me out in many ways and made the transition smooth and easy!
Lolita was a great help very nice and helpful it also smells very good in here and it’s very clean If you ever looking for a storage come see Lolita
If you’re ever looking for storage. Stop by this location you wont’t be disappointed. 5 star service. You are the best Mrs. Lolita
Move in was very successful. I love the app and thanks for helping me and my mom with our move Lolita.
Lolita is awesome! Thanks for all your help today with completing my transfer. Nice lady!!
Today was a great day! One of the best public storage associates I have ever worked with! Ms Lolita was amazing; we were suppose to rent at her store but what we needed was not available. So she took her time searching and calling every other location until she located one for us. She is a 10 star worker and we are truly bless to have had such an encounter with someone who provided our family with what we needed in such a short notice! She is a keeper! Brandi Harris
The rental process for a storage unit was as easy as it can get. Ms. Lolita was very helpful, insightful & had great customer service. She was wonderful.
I've been customers since 2009, and love the courtesy and service of Lolita at the front desk!!! She will make the difference in your service and take the pain out of your payment!!!! Got to love her!!! C G Williams
Love this storage. Lolita is the best!!! Very professional and knowledgeable. The storage is always clean. And Lolita makes this place great. Like a stated before Lolita is the best.
Thanks Lolita for showing me how to download this great app. Excellent customer service
Years of excellent service with A1 assist from Lolita services today!
Lolita did a smooth sign in experience. The unit was clean convenient, and easy to access.
Lolita was very helpful :) great job.
Lolita, was very professional. Got right to the point of what I needed. Had me out in 20 minutes. Thank you
Lolita had great customer service, was very friendly and got my needs met right away
Great service from Lolita
Mrs. Lolita was extremely nice and made sure all my questions was answered. I’ll be here happily and know my items are safe!! Thank You Mrs.Lolita. The building is clean and everything I need was near!!
I will definitely recommend this location. Mrs. Lolita! Was great and funny.. Fast and easy process
Ms Lolita was very helpful. She was busy on property cleaning. She stopped to direct us to our unit. She showed me the wonderful app. My experience was the best thing that happened today.
Lolita has been very helpful. Its been a pleasure to have her help finding the right size unit and pricing. Would definitely recommend for everyone.
Good experience here everything was explained by Lolita great location i would definitely recommend. I have rented previously with Public Storage and now they have a great app which allows me easy access. I was very pleased with services. Great customer service and thanks again Lolita.
Have stored here for over 10 years, sharing with a friend. Since Lolita occupied the office I have never had any problems that she couldn't solve with efficiency and patience. The best office person here ever!
After riding around I stopped by this location and had a great customer experience. Lolita was very helpful and patient and helped me find a location that was closer and had great rates.Thanks LO
Good customer service…the place looks really taking care of and Lolita gave us the best customer service of my life definitely recommend OK
Great customer service. Lolita was very informative and friendly. Nice and clean location. Kiddos Lolita!
Thanks Lolita with providing me with great customer service. The coolest manager I have met. Very nice and always going above and beyond.
Lolita was great very present experience
The property is always clean. Lolita has great costumer service skills. She’s very knowledgeable about her job. Any issues that you may come across? She is for sure. Going to take care of it. Please guys come out and support. 4330 Cypress Creek Parkway (1960) right over here by where dollar tree in the goodwill is. prices are very reasonable.
Ms. Lolita provided Amazing service! Keep up the great work!!
Move-in was fast. Lolita was very helpful. Great storage facility. She explained the excellent app. Thank u again LolitaLolita
Lolita is nice
My move was a success. Thank you Lolita for taking care of all my needs and helping me set up the app on my phone. It was greatly appreciated. Nice facility. I would definitely recommend.
Thank you Ms Louts for helping me very quickly
Lolita was most professional and very helpful in every way more than anyone a encountered
Great location, property is always clean and excellent CS. Thanks you Lolita
Ms.Lolita was awesome and so helpful and understanding the space was nice and clean thank you for everything 😇
my experience was great ms.Lolita explained everything step by step she was awesome in every way thank you for everything.
Excellent service from Ms. Lolita.😁 She has patience and is jovial to work with. Great personality and i am extending my lease. thank you Lolita. God bless you😇
Lolita was very helpful it was a pleasure! The location was very secure and accessible!
Great service and nice location. Ms. Lolita was very helpful and pleasant to work with.
Lolita what a star for public storage. Been here for 10 years and Lolita is the best yet! Congratulations for hiring a wonderful human being and a great employee. You get a 10 today
I visited this location looking for storage and was greeted by Lolita. Great customer service and clean location. Thanks for the help, greatly appreciate.
When coming to this location please ask for Ms Lolita she is so sweet best customer services ever she is the realest ever
Ms. Lolita always have a great attitude amazing customer service!!!!! Whenever you come ask for
Great place very friendly.
Lolita gave me great service and made my day better I was feeling down before I came here thanks again for great service and help ml
Ms. Lolita made my experience great. She is extremely helpful, she answered all questions, she has a great attitude, and her customer service skills are awesome. She’ll definitely be the reason why I come back to this exact public storage location!!!
Mrs. Lolita is a very nice person. She’s on top of business. Thank you
Mrs. Lolita , was extremely helpful and professional and provided an amazing experience renting my storage space. Nice to walk in and see such a bright smile.
Thank you Ms. Lolita has been very helpful. Beautiful smile and great CS😊
She has an amazing personality. I had no issues once I talk to her y’all she’s a keeper. thank you Miss Loleta.
Lolita was very helpful and kind. I really appreciate her customer service. She got me a great deal. Didn't even have to drive around
Very good service Lolita helped us get storage with a good price really fast and quick clean storages
Ms.Lolita was very helpful I thank her so very much ..
Lolita, very courteous and professional service. Even referred me to another location closer to where I live appreciate accommodation, OK
Lolita was very professional and very helpful!!!! Thank you so much!!!!
Lolita gave good customer service. I would recommend this location to family and friend. I have nothing but great things to say about this particular location.
Ms. Lolita is amazing and very patient i have procrastinated for 2 weeks to move in but she has worked with me and been very informative about everything. I love that the space is clean and I don’t have to do anything but move my things in and go.
I had an excellent experience, renting here, and Lolita has been very helpful through the years!
I chose this place as it was close to my office and Lolita and the property are awesome!
I had a wonderful experience with lolita . She found me the perfect space for my belongings. Would recommend to others!
I had a wonderful experience in find a storage space with lolita
She was very nice lolita
I toured this location a month ago and I was treated with excellent customer service. Lolita answered all my questions. The building was nice and clean. I told Lolita I would definitely come back and store my items at this location. So here I am renting today. I would definitely recommend this location to others.
Lolita was very professional and addressed my concerns. She helped me out a lot. She is very knowledgeable. I would highly recommend this location.
Lolita was very helpful and caring. Always a smile.
Lolita very proffessonlal move was wonderful
Lolita is amazing great customer service, great clean location, very helpful, fast and easy move in!
Thanks Lolita for doing an amazing job and keeping my items safe and secure. The best convenient location.Will recommend.
I visited this location and was looking for a space but this particular location did not have what I needed. Lolita took out of her time to find a location that very much fits what I was searching for at a great price. Would recommend to others and to go see Lolita outstanding customer service.
Property manager Lolita has been a blessing to meet, very helpful and professional. It was a great experience and would recommend future renters…
Lolita was so nice and helpful she's great
Ms Lolita was excellent. She offered her expertise toward my moving situation which ultimately saves me time and money. She's awesome Sybil Howard-Davis
Move in was easy , online was easy , space was clean , Lolita was very helpful and nice. Made the move simple and easy . She was a big help , helped me download the app and get everything set up .
Lolita , muy buena persona muy amable muy buena atención
Thanks Lolita for always being friendly and also helping me set up my app today. My storage is very secure at this property. Will recommend to family and friends.
Lolita was extremely helpful her customer service was great. I would recommend this location 1000 times over
This is my first time using a storage. My first experience was amazing. Great clean and tidy building. Move in was such a success. Miss Lolita is very good at what she does and knows how to make a visitor feel at home.. I will definitely recommend this location. Excellent customer service.
Thanks Lolita for helping me find the perfect space at a great rate. Excellent customer service.The building was clean and free of trash. Nice app. Greatly appreciated. Fast easy process.
Lolita is very understanding and easy to talk with. She always goes above and beyond for her customer. I have experienced her first hand with others customers and they were very pleased with her service and great cheerful attitude. 10 out o10 highly recommend. Great job Lolita. No complaints here.
Lolita is beyond awesome!!! She was so helpful to me getting my accounts straightened out and setting up the PublicStorage app. I am so grateful for her kind and professional support. B
Great Customer Service. Ms. Lolita was very kind and help.
Lolita was amazing. My first move in was a successful one. Great app.the best customer service experience was outstanding!
Their was a mix up with my storage by online customer service. Once I made it to location Lolita took her time and help me our. She went above and beyond. Thank you Lolita
Lolita is amazing She’s always so happy & helpful I truly value the service they provided I’ve now been a client for about 4 months and am very happy with the space , service and security of the Facility I had an issue today and I had to call Lolita Took care of my issue in less than five minutes If you’re looking for a space to rent look no further than here and make sure you ask for Lolita!
Ms. Lolita is the best with customer service. I'll admit it was unusual to see at a storage facility. Great personality doesn't allow personal life to interfere with her cheerful personality. The patience shown was unmatched by some restaurants I've been to, so join Ms. Lolita team. Just like Allstate say you're in good hands. Cleaning was unmatched as a matter of fact she was cleaning when I pulled up. Overall great facility!!👌
Mrs. Lolita is the best. She did an amazing job with assisting me with my move. I even upgraded my unit. She was a breathe of fresh air that I needed today. Thank u for being amazing.
Lolita was awesome! She helped me find the best space for what I needed. Great customer service.
Gracias por su atencion. Lolita
Thanks you Lolita for helping me today. Great customer service
Great location. Fast easy process. This location was clean and I felt at home the moment I walked in and was greeted by Miss Lolita. Thank you for treating me with kindness and finding me the perfect space at a great price. Would definitely recommend.
Mrs lolita was very very helpful and and showed me everything I needed to know and explain everything to me I know my stuff will be save here..she was so nice took her time again thank u Mrs lolita
Thanks for Lolita for helping us ! Execellent service, she was really nice and helpful
Lolita was aswsome and knows her jobs. Fantastic!
The service quick and convenient! Lolita was of great assistance, she helped my grandfather and I create an online account with ease. It allowed up easy access to the building, and hooked us up with a easily accessible storage unit!
Lolita was great! She was so helpful and made sure we understood the whole process. She was so professional and kind!
Great personality help me in the Nick of time. Thanks Lolita
Lolita was very helpful and professional during this process
Gracias Lolita por tener un excelente servicio me atendió de la mejor manera. Los invito a que vengan a adquirir sus espacios tienn un excelente servicios muy amable Lolita.
Public storage was a great experience. Wonderful customer service. No complaints. Would definitely recommend. Thanks Lolita for EVERYTHING
Lolita was so nice she really helped me out with my move in
Thank you Lolita for always providing me with excellent customer service with a smile. I have been storing here since 2018 and she is the best property manager out of all that I have seen come through. Very hard worker.
Lolita was very helpful and made sure all my needs were met before I left . Thanks for everything!
Ms. Lolita was amazing!!!! She helped me find a location that would honor the special I found online. She was very friendly and made sure I felt comfortable and understood every step of the process.
I had the pleasure of meeting and dealing with miss Lolita on a few occasions, each time greated with a smile and a readiness to help in pinting me in the right direction..getting me what I needed each time!!
Lolita was very helpful setting up our account and moving in.
Thanks Lolita for all your help today. Great personality
Lolita has great customer service and is very knowledgeable
Service was amazing Lolita , was very helpful and professional. Made everything super easy for me today
Lolita was professional and offer a significant price adjustment closer to my home. I’m definitely moving to this central location next month. She’s a keeper.
Lolita was nice thanks girl for helping me with everything
Lolita is great person and recommend this place to anyone who needs storage
Amazing customer service! Ms. Lolita was a great help to me at the last minute!
Omg! This is by far the best storage facility. The manager Lolita helped me in my time of need in making sure I had everything needed to move my grandmother quickly due to illness. I cannot praise her enough for her assistance and professionalism.
Public Storage at this Cypress Creek location is incredible. The Manger Ms. Lolita is extremely friendly and attentive. Ms Lolita is a great asset to Public Storage. AAAAAA+++++
Lolita was a great help great customer service very respective made my day easy
Lolita was great she helped me with everything and made the process very easy. 10/10 highly recommend storage facility -Malik
Lolita is professional and has great customer service skills and Is very helpful and seems to like what she does. Thank you
Lolita, was very polite and most helpful in my time of need. She was fast on her feet and did everything she could to help. Thank you Lolita!
Lolita great customer service and very friendly
I have been storing at this location since 2019. My belongings are always safe here. The property manager Lolita is always helpful. Thank you.
I have used this location to store my items for almost a year and I am completely satisfied. Good service, great apps and the best customer service ever by Lolita. Thank you.
Lolita was patient and thorough when we were not sure which unit of 2 we rented. 5 stars for her customer service! I have had 2 spaces rented and my Aunt has rented from you for more than a year.
Lolita help me. Great service
Lolita has great customer service nice location. Will definitely recommend
Ms. Lolita is the best! She handled all my concerns about my unit. She’s very attentive and understanding. I appreciate that she works for this location because I’ve had bad experiences at other locations.
Mrs Lolita...Thank You For The Excellent Customer Service Since The Day I Have Purchased My Storage Unit!!! Your Place Is Clean And I Would Definitely Recommend This Place
Lolita was very helpful I will recommend family and friends
Location is nice and clean. My family just got a unit here and the customer service was good. If I could give more stars I would. Thanks Lolita
I have a storage at this location and this location is very secure and clean. I would definitely recommend to others. Thanks you Lolita for helping me choose this location.
Renting here for 2 years and I am treated aways with kindness. No concerns. Thxs Lolita for your excellent and professional customer service.Great property manager.
Lolita was delightful. I really appreciate her amazing customer service.
Lolita was great. She is the person to see if anyone interested in renting storage at 4330 Fm 1960 West Houston 77068
Lolita is a jewel! She was on the property when I drove up. She immediately came to open the office and addressed my concerns. Upon walking into the office I noticed how clean and organized it looked. She is knowledgeable, communicated exceptionally and was most helpful. If you are in need of storage, please go by this location and ask for Lolita.
My first experience renting was fast and easy. Lolita was very kind and knowledgeable and assisted me with finding the perfect price and space. Great customer service.
Ms. Lolita was super patient and helpful with everything got me in and out efficiently and respectably and the establishment was clean and organized I found what I needed easily
This is my first time using Public Storage. I had a gratis experiencia. Lolita found the perfecto space at a gratis primero. Thanks Lolita for excelente customer service
Lolita is the best manager I’ve ever came across dealing with storage companies. The building is clean and this the best unit I’ve ever had. I would most definitely will recommend my friends if they ever need a storage. Love this place.
Lolita was a great coustemer Service Representative here at the public storage she directed me the right way to find what unit and storage I needed thank you for being so kind 😀 🙏🏿 👏👏
In a messed up world Mrs. Lolita the manager gets you right... Yaa diggg. I appreciate this lady. She makes it worth it at this location.
Lolita es una bella persona, muy atenta y muy buena trabajadora del servicio al cliente
Lolita es una súper hermosa persona y muy buena informante para que vengan a rentar un lugar para guardar sus cosas 🥰
Lolita was amazing and super helpful. She is an amazing asset to this business and helps me feel comfortable with my belongings.
Lolita was great she has Great customer service she helped me out a lot she’s the best!!!
Lolita did great with assisting me today.
Lolita was a fantastic help today!
Great customer service! Cynthia was absolutely amazing 10/10 in my personal regards. 🙌🏾
Ms Lolita every time I come in this place she has a smile that will light up the room never a frown on her face and very helpful clean building every time I come it smells good and she goes over and beyond her duty to make her customers happy thank u ms Lolita keep up the good work
The is my second time renting with Public Storage. I have no complaints. Service is always excellent. Special shout out to the young lady Lolita for helping me pick the perfect space at a great location.
Lolita is the best! She helped me out and went over everything I need to know. I definitely recommend this place.
Me and my wife came to use the storage spaces here and Lolita was so helpful, she made the process extremely easy and made sure that we had everything we needed for our big move. I highly recommend this public storage, facility was clean and easy to access.
I come to this property to make my payments just for the great customer service. Mrs. Lolita takes good care of me everytime I visit this location. Building is always clean and Im always greeted with a smile. Thanks!
Lolita was extremely helpful 🙌
Phenomenal customer service Lolita. Went out of the way to please. Give this woman a raise and a mental health day off. Thank you for everything. 💚🙏
Great customer service Lolita was helpful and gave us a suitable unit to store our things will recommend and the storge unit is clean and well kept
Lolita was VERY friendly, helpful, & informational about the units making my move in STRESS FREE!
I want to Thank Mrs. Lolita Very friendly and helpful made the transition of moving in smooth.
Me. Lolita was very helpful in locating the perfect size and location for my needs.
Came in today to get a unit and was pleasantly happy with Lolita service. Made a reservation online and she took care of the rest to make sure my move in was great
Ms . Lolita helped my mom get her storage in less than 30 mins . She was very helpful and caring . If you need a storage ask FOR MS . LOLITA nobody else
The Customer service is great. Ms Lolita helped and answered all the questions that I had.
Lolita , was great and quick !
I had a great experience with Lolita. She was polite and had very will customer service.
Great customer service Lolita is awesome patience and is very nice would recommend 10/10.
Great customer service make sure to ask for Lolita she's great very nice and has patience to show u the units available!
Mrs.Lolita is a very pleasant person she worked with me until everything was right. Her customer service is the best that I have had in years. She is up lifting and when you feel like things are not right she slow down so she can make sure it's done correctly. And she keep smiling though it all. She is awesome,happy,and she is very pleasant.
Hello! I wanted to come on here and actually leave a review just from how professional and very kind the manager at this location was. Her name was Lolita she was very helpful and very sweet. I was panicking when I went in there because they were closing she calmed me down and assured me she would take care of everything and everything will be alright. She was patient and welcoming and made moving all belongings in the storage much easier thank you and God bless you!
Lolita, who is on site is exceptionally helpful and very concerned about my well being as far as my cost in the storage unit and trying to make it more economical. 5 Starservice!!! I like the service and the unit itself but the cost could be adjusted.
Lolita is so very helpful and thorough. She's so fun, energetic and super efficient!
Lolita is the absolutely the best representative that Public Storage has!! I have stored items at other locations but this is the best one and the customer service with Lolita has been outstanding. I am going to tell neighbors and friends about her and this location.
My experience with this location has been smooth and the transition with getting all of my items in storage has been great. Lolita was on the grounds working and stop by to make sure that everything was alright and I so appreciate that, just the extra mile that she takes inside the office is outstanding, this is one of the best locations in Houston. Always clean and I have witnessed her on the ground keeping everything nice and clean.Lolita is one of the reasons why I would recommend this location.
Lolita was so helpful very patient and nice the property was super clean. My move in was fast and easy. Very professional rep. I would definitely recommend to others. Everywhere I went was a hassle but I found the perfect space and price. Thanks
I been storing here 3 months and the building is clean. My items is very secure.Thank u Lolita for your excellent customer service.
Lolita is excellent! She’s nice and friendly and she’s helped us throughout the whole process.
Ms Lolita was of great help she deserves a raise she answered any questions I had about the storage and showed how they operate .
Sweet Lolita great customer service and space totally clean
Lolita had an awesome experience with her the space was clean she had patience with me location was perfect thank you so much for your professionalism. Definitely will recommend
Thank you so much Lolita for your courtesy ,the area was clean I will tell people about the politeness.
Lolita Was an understanding person. Great Sense of Humor and polite! I would definitely get a storage unit from this Place again one of the best!!!!
Lolita was excellent, great customer service. My space was clean. Building looks very clean.Thanks for helping me choose the best price.
Lolita had the best customer service. I have never been so pleased with customer service. She took good care of me today. Easy process. Clean facility. Thanks you!!
Lolita was very helpful with getting me setup and good to go!
Lolita was sooo fantastic in assisting me in getting the right space!!! Thank you for outstanding service Lolita
Mrs. Lolita was so nice greeted us as we were getting out of car hadn’t even made it inside was very helpful in helping with payment process and I’m considering moving to this location because excellent customer service and the store was very clean
I currently have a storage at this location and I would definitely recommend this location to others. My storage is always safe and secure. Location is always clean. I am 100% happy here. Thanks Lolita for always asking if everything is OK and for offering me water. That meant a lot to me. Thanks!
Lolita was Amazing, walk me through the whole process, the space is well kept and ready for me to move in.
Customer Service by Lolita was wonderful she was a God sent ! I knew nothing about the app and she helped me and my husband set it up with no problem. Things was made so much better with her services rendered. Thanks again Lolita God Bless
Customer service was terrific I was helped by Lolita she was very courteous and helped every step of the process she made the experience so comfortable she deserves to be commended on her Service
Thank you Lolita for your quick and helpful service.
Lolita was very professional and was able to make renting a storage very easy. Thank you
Lolita was very friendly and has a great personality very helpful would recommend public storage in the future
Had a great experience and Lolita answered all of my questions.
Lolita was very helpful and customer service was great!
Lolita the faculty manager was extremely helpful, courteous and friendly. Highly recommend her and this facility!
Hello I'd like for you guys to know that I had a wonderful experience with Lolita. Customer service experience was outstanding I look forward to I look forward to using your service and many more ways in different cities where I live at. Benjamin Moss
Lolita was very helpful and I had a great experience with her. My space was reasonable and very clean. Thanks Lolita for all you have done to make my day easier. I would definitely recommend this location to others.
Very nice lolita you the best thank you
Lolita was very helpful today while helping me get a storage unit for the first time.
I rented a storage at this location today and was very pleased with the customer service. Lolita was friendly, fast and very helpful. Great clean facility.
Today I came in to Ms.Lolita's location to handle my beloved mother's storage and belongings to upload a document at other locations. She showed empathy for my mother's lost and ensured that my documents were uploaded into the systems despite her having to research on how to change the cartridge. Wow. She was persistent in meeting my needs and services. She was a highlight of a cloudy day. Ms.Lolita thank you for your care and professionalism!
I came at this location and was greeted by LOLITA. She was very friendly and took good care of me today. Nice clean facility
Lolita was extremely helpful with the assistance I needed today!
Lolita I appreciate the help from Lolita. She is very helpful and knowledgeable.
Lolita was a huge help and very nice to me. I appreciate her help.
Lolita was very helpful and upgraded me with help. She guided me to my unit and was very informative with everything. Thank you lolita!!!
Without a doubt she noticed from what I was telling her that my order was wrong and Ms. Lolita, assisted me with such ease. Very professional as she so easily got to adjusting, updating and requesting my storage issue be corrected. She has no idea how much her kindness helped me. Outstanding!!! Thank you Ms. Lolita
Lolita nos ayudo mucho ! Gracias.
My experience with this location was great. My price was very reasonable. My space was clean and property was well kept. The rep Lolita was very nice, detailed and explained everything well. Fast and and easy. Thank u Lolita for your excellent customer service. Great app
Lolita was very nice and helpful. Thank you!
I had a great experience in renting my storage unit online. The property manager Lolita was extremely helpful and very courteous. Thank you for the experience!
Lolita is Fantastic! Excellent customer service. Got me the right space for what I needed. I would definitely recommend this place!
Lolita was the best thanks for letting her be a part of my family and help getting storage X2
Loita manager of the location was very nice customer service was great ! She is a people’s person ! The storage unit was nice big and very clean ! They always kept me updated on what was going on ! If needed again I will rent from only this location ! Thank you again ms.loita
Lolita helped me today great customer service fast and efficient
Lolita at this location took care of everything. Was really easy the storage unit was clean easy access.
Thank you Lolita Helped called to the near location to find the perfect size unit. Lolita showed great customer service and very knowledge. Will recommend.
Lolita was a tremendous help and very professional, customer was outstanding. I have been a client since 2019 as always the building is well kept, I have never had a single issue at this location. Thank you again Lolita!
Lolita is amazing! She was super helpful, friendly and knowledgeable.
Lolita was a great help with everything and the build is clean and items are always right where I left it
Lolita was very professional in helping me with all my storage needs. Definitely would recommend friends to use this location.
Lolita is amazing!!!!!
Ms. Lolita gave me a great service today😁
Lolita is caring kind and knowledgeable. She goes above and beyond for me every time and I pay in cash just to go visit her smiling face!
Lolita is very helpful and informative would recommend coming here
Lolita was wonderful in helping us set up a storage unit
Lolita did an amazing job helping me walk through on getting my first storage unit! She was so friendly and really helped me feel more at ease during the process! Moving in was so easy, and I love how close by this location is and how clean it is too!
I have never had any issues in the 2 years that i have stored in this facility. Lolita was kind very helpful and has great customer service skills!! Great experience.
My experience with Miss Lolita was very satisfying she went above and beyond to help us get the best storage size for my things she made my experience most wonderful because I was having a hard day already and she really made my day I couldn't thank her enough ❤️ again please let her know that I'm truly grateful.
Lolita in one word is awesome. She is quick and fast and my go to person. Go see her....today.
I came to this facility looking for a storage and service was great Ms Lolita thank
Lolita was very helpful at the front desk! Nice storage area, no problems with anyone trying to break in & area is kept very well maintained. Highly recommend this storage facility! Thanks Lolita for your time & help, I appreciate it.
I had an issue and Mrs Lolita helped me out! She is truly an asset and was able to provide the necessary information needed. I will ask for her by name moving forward. Clean environment, professional and extremely kind. Please give her a raise! Thank you for all your help!
Lolita was very helpful and nice. Great job getting me situated
Lolita was excellent, Beautiful Personality,and Great Customer Service,very Patient And Kind Thank You So Very Much , also great property very helpful and thorough . !!
I have been renting here for a year,I haven't had any complaints, my items are kept safe and the property is well maintained. Lolita has GREAT CUSTOMER SERVICE, FRIENDLY ATTITUDE AND A PLEASURE TO MEET. THANKS!
LOLITA WAS AMAZING! 5 STAR CUSTOMER SERVICE. SHE HELPED ME DETERMINE THE RIGHT SIZE UNIT TO FIT ALL MY BELONGINGS. SHE DID AN AMAZING JOB WITH ASSISTANTING TO FIGURE OUT MY BEST OPTIONS.
I spoke with Lolita while out of town and she was very helpful and patient trying to assist with my payment. I came back and visited her in the store and I am pleased with her customer service skills and great communication and knowledge of her job..Thanks Lolita you are awesome !!!!!!
I have a last minute crisis going on! I needed a storage asap! Lolita helped me! She gave me a quick reservation, and the pricing wasn’t bad at all! She answered all my questions and really took the time out to make sure I had everything I needed, including my Lock! This is what customer service is all about! I appreciate you so much! This will definitely be my permanent storage as long as she’s here! Thank you!
I visited this location to ask about my bill and the rep Lolita helped me out tremendously.She had a very friendly attitude and put a smile on my face. She helped me with my concern and for that I am grateful. It's nice to meet someone friendly when you are feeling down. Thanks again Lolita
I chose this location because it was convenient. Clean property and great customer service. Thanks Lolita!!
Lolita was very professional and extremely courteous
My storage stay here was great. I had no problems. Lolita customer service was great and she was a big help.
Lolita was excellent services
I rented a storage today a I was very satisfied with my storage and the Miss Lolita for patiently assisting me. Thanks
Lolita was a very great help with my storage unit when there was no one in sight. She help me with my payment plan and is always a help in hand when it comes to anything that is needed. Make sure you get with Lolita she does her job at best.
My first time experience at public storage was wonderful. Ms.Lolita helped me out tremendously and made my move in smooth quick and easy!! My space was perfect and cleaned!
Lolita Was very helpful and nice. Building was well kept and I will be coming back the next time to re-storage. Property is real management kept clean storage was nice and neat thank you very much
I used to hate the staff here, always rude and never helpful UNTIL I met Tequilla. SHE went above and beyond for me! I would have never recommended this location due to vile staff until now. She is a HUGE asset to that location. Public Storage, Tequilla needs to train your staff how to treat customers! Thanks again!
Cynthia and Jana are amazing, they helped me out alot every step of the way from recommended which storage, to the price and even the app walkthrough.
Tequila was GREAT!!!!
Tequila was excellent worker love her customer service.
Lolita was more than helpful, so friendly and patient. Very detailed. I chose this storage because it was clean and convenient. Lolita helped me with the app in which was very needed. Thanks you for your great excellent customer service.
Lolita was very helpful and efficient in helping me resolve my issues!
Mrs. Lolita was an expert in assisting us with helping my friend and I in getting our needs met. It is a pleasure to have her work for your company, she shows her dedication to the work and actually caring for customers. I greatly appreciate the opportunity to be your customers.
I rented a space today and I was very satisfied with the facility. I was pushed for time and the manager Lolita helped me make my decision every step of the way. She went above and beyond. This is a great location and I would gladly pass on my experience. Thanks you again Lolita, you made my day so much easier.
Property looks great always clean. Also secured. Lolita was extremely helpful. Very knowledgeable and friendly.
Lolita is so awesome
Thanks Mrs. Lolita for the great customer service. By helping me at the last minute and get me where I needed to be. Thank you Mrs. Lolita and God Bless.
I would first like to start by saying this public storage had to be one of the cleanest and well-maintained storage facilities I’ve ever been been in. I would also like to say that the store manager was absolutely fantastic going above and beyond in every aspect of management. She took care of us gave us exactly what we needed and did not put us in a unit to big that was more money, as a matter fact she gave us a great deal on our storage cheaper than anywhere else that we had gotten. I would 100% recommend this property if anyone’s out there looking for a storage unit. Thanks again Lolita
Lolita es muy buena persona me atendió muy bien
This Public storage location has been magnificent since we began storing our product here. We are on our fifth unit and not once have I had an issue. The property is always clean. A special thanks to Lolita for telling me about the Public Storage app. Her customer service skills are fantastic. Definitely a valued employee. Keep up the hood work!!
Lolita is my girl... She got me what I needed and at a fair price... She was very patient although I was being a bit pushy... However I'm all smiles and she is such the professional.
I had a wonderful experience with Public Storage. The manager Ms. Taquilla was so nice on the phone and in person I will definitely be using you guys again in the near future. Thanks so much for the help and you guys have my recommendations 100%!
Very clean location and the manager Taquilla was very helpful. She went out of way to make sure I was taken care. Thank you so much.
Great service from the 2 T AND T
great customer service from tiffany
Good service from estaphanie
Lolita was very helpful and fast with my move in. She kept a smile on her face and make my move in a total success. I recommend this facility to anyone looking for storage.
Just came in today and I’m telling you this is probably the best customer service I have ever received! Lolita was really sweet and helped me figure out what storage was best for me. She made me feel welcomed by greeting me when I walked inside. If I could rate 10 stars I definitely would. If your looking for a good public storage I definitely recommend coming here! I Haven’t had good customer service in a while. Really glad I choose to come to this location. Everything was clean also which I am very happy about that because of Covid. LOLITA definitely deserves a raise for her outstanding customer service.! Thank You Lolita!
Lolita Is an exceptional individual.. I came in at the very last minute to make a storage payment and she had absolutely no problem with assisting me…She is a pleasant person and her personality is magnificent!! I love the way she handled me considering I came in at the very last second.. I most definitely recommend this location.
Tiffannie was very helpful. She even found a move in deal at 50% off of my first month. Thanks Tiffannie
Ms.Lolita is very helpful and has excellent customer service. My move was a success.
I had a absolutely amazing experience with Ms. Lolita Jones. She was very professional and knowledgeable on everything we needed for our storage unit. Would definitely recommend to anyone looking for storage.
This is my first storage unit and the process was easy and straight to the point. Got my items moved in, but didn’t have a lock. Ms. Lolita called me personally to inquire about locking my unit and offered to secure it for me overnight. I appreciate the effort made to reach out and make sure I was aware and going the extra mile to make sure my items were secured. I wasn’t expecting this and am pleasantly surprised. I’m happy I chose this location because the ladies really do make sure they take care of their customers and make sure they’re happy
They are too expensive and the hours are stupid for the rates you pay. They close at 6pm daily manager over the location is never there nor does the person have a number listed to call. I don't get off until after 6p so I pay for storage I don't have accessibility too. They have made a mess with the payments 3 months straight. Sept is my last month. 1960 n Stuebner/veterans memorial.
My experience with Public Storage was THE ABSOLUTE BEST!!! because I was greeted and serviced by THE ABSOLUTE BEST and her name is Tiffany!!!🌹From the moment that I stepped into the office Tiffany was EXTREMELY Professional, Attentive, Informative, Thorough, Efficient, Pleasant, Kind to, and Patient with me during the ENTIRE process, therefore, Tiffany being ABSOLUTELY PHENOMENAL, as well as delivering likewise Customer Service in it's ENTIRETY, I felt COMPLETELY Happy, Safe, and Satisfied, which further confirmed to me that I'd chosen "The Best" in The Business, Public Storage to store my belongings! 💯‼️ Thank You Tiffany for your STELLAR Customer Service, and Public Storage for choosing Tiffany as an EXTREMELY VALUABLE Concierge to represent the integrity and values of your company!🌹 She's PHENOMENAL, and I HIGHLY RECOMMEND Public Storage, and ESPECIALLY THIS location! Blessings ALWAYS!🙏
A bunch of thieves . My storage was broken into. They tried to say someone sawed the door off and took some of my belongings. A bunch of liars and thieves
Friendly and helpful staff.
Muy Buena Atencion Personal Muy Amable Me Alludaron A Resolver Un Inconveninte Muy Rapido Graciass Gracias Dios Les Bndiga
You can't access your storage facility after 6pm daily which makes it difficult when some of us doesn't get off work until 5pm. This was not the case when I first purchased the storage, the end time was 9pm. I would have never purchased it if the end time was 6pm then. Someone from Public storage contacted me soon after my review and apologized and offered to move me to a different facility. I informed them that July would be my last month there so no need to move now so they credited my July storage fee. Thanks for caring about your customers issues.
Wow. I was late to vacate after being in the unit all the way through covid. Over a year. October 2019 to June 2021. That's $66 a month. Mind you, it was $55 for the first 6 months. Michelle called me to try to make me pay another month. It rained, I had 2 moves in one day. I will dispute, threatening to put this on my credit is not okay. Weather was out of my control. Unbelievable. I won't rent from them again.
See surpassed my expectations of superior service, and I've never had this type of service in my 35 years of marriage. We will be back to get more items
This property has been having issues with break ins. Went at 6p on Saturday, gate was open and a door at the back of property open. The only reason I stay is because of the property manager.
Customer is great and very efficient. Staff is really friendly. The one bad point is that the website doesn't tell you you don't qualify for the special move in rate. I think its wrong. You should be able to get the special even if you already have a unit. Also doing your contract online is difficult because it doesn't give you the option to decline things, it automatically adds it to your contract
It is mostly empty so it is very good if you are trying to get in and out also there is pretty good space for trucks and such also management is pretty out of the way but help when you need them if you go and ask
Just want to give big props to the manager that was there yesterday she helped with all my questions. And I’ll be moving in at the end of this month very helpful
Destiny's service at the public storage was awesome. Her customer service skills is on point. She assisted me quickly, and professionally with renting a storage unit. I really enjoyed her friendly humor, and kindness educating me on the app to operate from my phone. Thank you, Public Storage for having a person like Destiny.
Destiny is awesome!! She was very patient, knowledgeable, extremely helpful, professional and obviously dedicated to her job. We felt like we were the only customers she had even though she was answering phones and trying to attend to walk-ins. Very concerned about following Covid guidelines.Thank you.
Originally had a 2 star review due to a price hike, but was contacted via a service representative named Michelle who worked with me to not only reverse the price hike but actually decreased my rate below the original. I appreciate that they took my concern to heart and mitigated what could have been a potential deal-breaker for me and my family.
Quieres tener todas tus pertenecias seguras este es el lugar
Ms. Destiny made the process super smooth and easy. She was easy to talk to and was very helpful with all of my questions and knowledgeable of the products.
Magnolia inn and I have a few other
Daniesha was very helpful and I have been going through a lot she help me tremendously great customer service great person thanks for all of your help
Daniesha was super helpful!
Daniesha is very helpful and answered all questions i needed and accompanied all my needs great person great service
Danisha is such a great customer service representative. She is always very polite well spiking when I come into the office. Always assisting with what I need or asking if I need anything to else. She has definitely been a great help with this transition. Public storage need more managers like her because I have definitely ran across a few that was not on the professional level she is on and above! Thank you public storage for having her and thank you Danisha for doing your job over and above with a smile!
My experience at Public Storage was definitely of excellence and professional. All the policies and procedures were read out efficiently, whereas I didn't have too many questions to ask. Thanks so much Daniesha for all your assistance from calling and confirming my arrival /my rental space from the start to completion.
Daniesha was very helpful in finding me the size unit that best suits my needs! She was very informative, and very professional! Really appreciate all she did!
Daniesha is an extremely nice person and has always provided me with excellent customer service. Thank you public storage!!
Daniesha is always helpful any time we come and need help with our unit keep up the great work
Daniesha has been a great help these last two months. She has help my with keeping up on my payment plus telling me all the options I have for my storage. I highly recommend her to anyone because she’s polite and respectful.
Daniesha was Awesome, helped him get a storage without going to the other people and pay an arm n leg for the same thing. Good Customer skills and very Helpful !!!!!!!
My unit and two others were broken into. Too many vagrants/drug addicts living on the property. They are breaking coded access doors and PS does not repair in a timely manner.
Came in about 10 minutes before closing. Destiny was amazing! Great customer service. Wanted the 5x5 unit but it was sold out. I was going to try it again tomorrow but I liked her and felt this is where I should spend my money. I ended getting the 5x10 unit. Wonderful employee and very hardworking!
Ok but they lied on my monthly rent it went up after 6 mos i was told at the outset that it would at rate i signed on at for this reason i will tale my business elsewhere
Keyanna was FANTASTIC. I love her energy and smile. I recommend everyone to come into PS and see her she is truly a professional and really knows her stuff. Thank you Keyanna for everything !
Trash everywhere. Not much help from the employee
Timmetria was a great help at the location, she was fast, efficient and very professional. I would def come bk to this location
When I first walked in Timmetria was very helpful and courteous. When viewing the property, I realized that the unit I reserved was not sufficient for my belongings. She showed me several different units until we found the perfect one. I really appreciate her taking the time to do so.
Great customer service
Ms Ericka was very polite and professional. She assisted us with no hesitation.
I received excellent over the top customer service today at public storage
Ms.Erica, was professional and wonderful! Great doing business!!!
This Public Storage location is absolutely beaming with great service.And one person in my opinion is responsible for all of that and that is Erica.She's courteous, kind and very informative of this company and it's practices ane procedures.She is the ideal representative for a company.
Have been here a few months and have had no problems. Office staff is so friendly and helpful!
Eric was so helpful and knowledgeable. She taught me what to use to preserve and protect my items. Very friendly. Great customer service. I'm very pleased with Public Storage. This is my 2nd time using them and both times was a pleasant experience. Thank you Eric and Public Storage.
Great public storage to go to great customer service 👌🏾👌🏾
The customer service here is awesome and have good prices
I had my storage broken into after 2 weeks of being there. Everything was taken and the manager is the only one who knew my storage unit number. No other unit was broken into except mine! Inside job! Be careful and be advised that they don't do preventive security checks!
I am excited about making comments about Erica as she very wonderful do business with as her knowledge, kindness, and patience was more than a ten. Because of her I look forward to doing business with Public Storage when it is necessary. She was a pleasure for me to me. Thank you for hiring people like Erica who has very high standards and integrity.
Erica was wonderful helping select the right unit for my needs and got us the best deal. I will definitely recommend this facility to anyone who needs storage needs.
Very fair prices for your storage needs. Clean spaces, and good customer service.
My experience at Public Storage with Miss Erica was very nice and pleasant she's very knowledgeable she love and respect her customers I was actually having a bad day but Miss Erica turn things around for me I really appreciate Public Storage having Erica she's always smiling and she has a very lovely and wonderful personality she's very good with customer service I can recommend anyone to Public Storage at Erica's location
Erica the best. Helped make my move easy. Good service
Erica was very helpful and awesome she's a keeper
Erica was most helpful and very professional, she went over and beyond my expectations. 5 star service. Thanks
Erica was very helpful and kind with excellent customer service
Erica was nice
It's ok but the worse in customer service
Awesome service! Very clean facility.
Great service. Thanks Erica! Very helpful!
Erica was the nicest person. Very helpful and knowledgeable.
Brittni was super helpful and answered all my questions!
Rocio gave me excellent customer service.
Amazing Service! Shaf was very helpful in explaining all the terms and details. Would recommend this place to everyone.
Shaf and Alex Bennett
Rented a storage from Ms. Inez. Very informative and nice. Excellent customer service.
Great person and knows her job very well
Shaf was very personable, polite and professional, a real asset to this company .
Shaf great and fast customer service
I had a great experience with the Mrs. Erica the manager. I highly recommend business with them. She was absolutely awesome.
Thank you Mrs Erica. She made my storage experience so great!
Erica had excellent customer service. She made sure I received what I needed. Definitely 5 star rating.
Tiffany and Alex took great care of of me today very knowledgeable thanks
Very polite and professional, took time with my questions great personality Thanks
Customer service was awesome
Great experience so much help and so very polite, Shaf is the best!
Shaf, Was great, she saved me a vacate unit. She was very detailed with all the information and explained everything very well.
I love the service I received from Tiffany and theresa I would and already have sent new people to public storage thankyou
Best group of people to deal with. Tiffany, the property manager, is awesome. I recommend this place for anyone who has storage needs.
Very helpful , friendly, and awesome service . And Tiffany ( she helped us through the process) is hilarious and super friendly . Definitely 5 star worthy
I want to thank public storage for the great help that I received from Tiffany I forgot my code to the gate she now the verified all of my information but she was prom on giving me the information I need it she's always been cordial and a 5-star rating means that she has given Superior Service she's above that not just because she's an associate of Public Storage but that's her character that I have found when I started raining here she's always been cheerful she's always been cordial and knowledgeable of everything that I've needed and also was good with information with being new to Houston on how to find Banks and other things I need for me and my family Kudos cheers but most of all great thanks for her Miss Tiffany to be a great person and Christian this is TA Brown Senior Life Changing motivation she has truly changed my life
Moving can be very stressful, but Theresa made the process seamless! I’ve never had such good customer service at a storage unit facility as I had from her. She was the best! I highly recommend if you’re in the area and needing a unit.
Alexis was very knowledgeable, courteous and patient with me and my 2 year old son (who was terrified of all the “big closets” that Mommy was looking at lol). Ty for making a trying transition in my personal life a little bit easier 😊. God bless you!
Justice was excellent... she was very accommodating and she made sure I received exactly what I needed... thank you so much for excellent customer service....
Justice does excellent service I new to renting and I'm happy with it
Great service! Tiffany is the best!!
Tiff the property manager takes care of business! She made sure I stayed on top of everything and was able to provide more information on an additional rental I needed. It's hard to find good customer service these day and she is guiding her team to do the same. Thanks for the great service!
Excellent service, tiffany went oit of her way to give me directions to her location since gps took the wrong way. Theresa was also excellent as well
Tiffany was an amazing representative and she helped save our mattress she was so great awesome place
Justice was very helpful and both Michelle's was very pleasant and I would recommend anyone to come over here and get the best service in Houston
Alexis at this location had very good customer service Took care of me in a very Timely matter took her time to make sure I had everything I needed to move from box’s to tape to everything the location was very clean I LOVE THIS LOCATION!! Thanks to Alexis
My name is Judith Davis and iam a very satisfied customer a happy one as well I feel safe when I go there it’s very clean all the time I’m just happy with the company I’ve use this storage for long I don’t worry about my things ever and the main thing that keep me happy is my Tiffany the manager she is the sweetest person I just love her my Tiffany she never to busy to talk and give you that lovely smile I don’t feel like a customer she make me feel like
Tiffany was amazing!! Fast, Friendly service ! Definatly put me at ease with my pending move-in!
Very friendly people work there. Courteous people, they really treat customers well. I would use that facility again if need be. Tiffany and Shafiah rock.
Tiffany did an excellent service as always.
Tifffany showed great customer service and is very helpful!
As usual Public Storage doesn't have the greatest customer service, but I like to think someone who has a job and is working is always a good thing. Anyways, today I went to my unit and when I walked inside something didn't feel right. I then realized that a dryer and large bookshelf were gone. No one else but me has access to this unit. It had been about a year since coming back to the unit, as I was looking for something specific, when I realized that these items had been stolen. I took a closer look at the lock, and for sure it was bent as if someone had pried it open with something. No security cameras in the temp. controlled units either. Only outside. Really? Ok. Tiffany, the manager, said that she would give me another lock free of charge, since the lock has to be completely fixed. I could care less about a free lock, how about give me a few months of rent free of charge? That would be even better. However, it still doesn't make up for the fact that I am (and have been) paying monthly for a place to not only store my personal property, but also give me peace of mind that it is secure. Trust has been lost with this place. Don't even get me started on the customer service at this place. I am glad others have had positive experiences, but if you are looking to store your personal goods here, you may want to look elswhere.
Tiffany is awesome. She always smile and very friendly. She don't mind stopping what she is doing to help her customers.
Was a great sales pitch, friendly staff, great location. Then 5 months later, customer service laughed at me for asking why the rent went up in less then a year, then balked that I was shocked it was a 22% increase. Don't fall for the $1 first month rent, they just want you to move your stuff in so they can fleece you later. I'll be moving out as soon as I can
I really appreciate Tiffanys characteristics of servitude. She represents what true customer service is. I pray that your company bless her with abundance of gratitude in all areas for her true service of the people and your company. Amen
Great job tiffany
I am a tenant at this facility for years and tiffany has always been friendly and knowledgable. I have built a relation with Tiffany over the phone since i moved out the state and its my first time to finally met her. Tiffany was training Nate and they are awesome. I highly recommend this location
Ripped me off for years. Let my estranged husband steal my possessions repeatedly! Sold my belongings when I had paid my storage after Hurricane Harvey! Ghetto employees hang out at Wolfe’s next door & took free food & drinks from my abusive, felon husband in exchange for stealing my stuff-none of which was community property! They should ALL be in jail!!!!
I came to this location last month for auctions and really liked the facility and was impressed with Tiffany's customer service so I came here to rent with the best
Even though I’m a new tenet at this Public Storage the customer service from Tiffany has been stellar. I appreciate her knowledge and willingness to help me. Thank Tiffany you ROCK!!!
The manager Deshanta has been very helpful with me on getting the right size unit that i needed.. very sweet lady!
Excelente Service by Tiffany!
Tiffany has excellent service, she was straightforward and kind at the same time.
Sandy had excellent customer service!
Pricey but kept my items pest and vermin free for 4 years
I highly recommend this location for a confident choice of storing your personal belongings. The customer service was over the top and if you have the luck of meeting Ms.Tiffany at the front desk, you will automatically get the feeling of being taken care of!
Sandy was extremely helpful. Excellent service. Explained the process and answered all questions that I had. Also, had me in and out in no time!
Alicia was great at helping us find the correct unit. She showed us a few options and made sure we got the best value!
Alicia was awesome
Alicia had great customer service
This location has the best staff! Tiffany is helpful, courteous and goes above and beyond! I’ve enjoyed my business with this store, and more so because Tiffany has shown outstanding customer service and has made each encounter pleasant by phone or in person. She’s the best!
Tiffany was really great getting my unit started and taken care of.
Awesome customer service - BY Tiffany and her trainees Sandy and Amanda
Great, great, great
Convenient location. Great service!
Easy check in. Knowledgeable and friendly staff.
Tiffany has great customer service. And always greets me with a smile
Great people. Great prices.
online price list?
Shaneece and Tiffany showed us great customer service I highly recommend this place for your storage needs
Great service from Shaneece! Super friendly and informative!!
Tiffany was very helpful and nice
I went to public storage and MS. Shaneece was so helpfuland friendly she took her time out to explain everything to me and make sure that I Was tooking care of
ALEXIS, WAS VERY HELPFUL. SHE IS THE BEST AND GAVE US A COMPLETE INFORMATION OF THIS LOCATION.
They change the price on you .... because of the market value?? You're not buying a house ?? No excuse ......you signed up for a certain price .....agreed on ..... changing a contract ......that's plain robbery.
Tiffany and Myeisha was very professional and nice. I love their customer service
Tiffany does a great job with helping regardless of how much business she has in the office
Awsome experience at this location the young lady was great and made sure I didn't miss my flight
Tiffany was a perfect host. Personable, friendly and helpful. Representing the company extreamly well. THANKS TIFFANY
I didnt rent a storage but i was in there with a friend paying a bill. The lady provided great customer services with an very upset customer.
Aelicia was very helpful. Superb customer service
Alexis was very knowledge ,nice,pleasant and clear on the business level
Wonderful customer service. Clean storage.
Tiffany was really helpful and very friendly. When moving is stressful, she made getting a storage very pleasant.
I just rented a small storage unit online late last night and Myesiha called me 1st thing this morning she was very polite we made arrangements for me to meet with her. When I got there she was ready to help. I she was able to provide me with the help and information that i need. Im feeling confident in storaging my things here. Its nice to know that I'll have a nice place to store whats left of my things after the flood.
Shaneece gave great customer service, made sure I was pleased with my unit and she did it all with a smile. I do recommend this location. Phillippa
Shaneece was awesome! She was very professional and polite. She had us in and out with viewing the property and setting up our online account. She definitely needs a raise!!
Myiesha had wonderful customer service
Myeisha wonderful young lady , knowledgeable, very pleasant .She will succeed in her field
My experience here was very pleasant and the employees really helped us and Que made sure we had everything we need. I recommend coming here.
Shaneece was awesome she took her time and explained all my options. Thanks I would recommend this storage!
Janay and Shaneece gave 5 star customer service and were a big help with my storage needs! Will highly recommend this location!!!
Great friendly staff, neat property. And the price is just right for what I need compared to other places. Everyone knows what they are doing there. Grade 100
Excellent service! Shaneece was quick and very polite. Highly recommend this location.
I had the most professional experience and service from tiffany she made the process easy for me
Rossaland had the best customer service. Loved her!
He was so nice and he explained every single thing to us.
I have been a customer for so many years and have always had excellent service. Especially this week while transfering to a smaller unit. Deshunn Jackson has been a terrific help and so customer service minded.
great service!! the manager and assistant's help with great courtesy!! special thanks to Tiffany Reese and Torres for the wonderful service!! great place to store your property
This is an awesome staff. Torres & Tiffany are the bomb in the middle of not having a computer... System down and doing things manually, they truly took care of me. These ladies have awesome customer service and very patient with me. I been here before and each time I come, I am very satisfied. I went to UHaul and I end up coming back here anyway.
Excellent staff, very helpful. Nice prices and very well kept place. Will definitely be using them again in the future.
Tiffany was all that, made my life so non stressful, was thourough, answered my questions, gave me great advice and was friendly..... two thumbs up 👍👍
Excellent! And the people are VERY helpful and nice!
Tiffany- the Manager there was very helpful. Remembered my name every visit.
Great service by Tiffany
The staff was so helpful and friendly. Todd the manager was very knowledgeable and made it easy for me I had never got a storage unit before.
Excellent service from the office clerks. The lady there was courteous and professional. She even offered a flat cart to help us transfer from a small unit to a larger one. That cart was a life saver,as it made the movement so much easier. The employees here really do care, who h pleasantly surprised me.
I received the most amazing service from this location!! I highly recommend!
Todd and Shun were great. Store very clean
Taylor provided excellent service for me. She was very professional and kind.
Taylor was the person who contact me to let me know that my storage was do. She was so nice that i didn't she worked here. When i came in to make my payment is was so full of energy that means a lot to me. Thanks so much
Mrs. Taylor with beautiful smile assisted with my unit and wasp spray.
I went in to get a unit and check pricing. The property manager Todd Griffin was super helpful, we talked about the best options and he seemed very genuine. I would recommend this location over others, as I have had poor results with other companies. I plan on opening a unit next month once I move.
Just came into the store to get some boxes and Todd was so helpful 10/10 would recommend
Great customer service with this location during the recent flood. Shay is a great resource for your needs.
Todd is a very nice guy full of energy. Explained the process clearly, and assured us he is there to help on anyway he could
Great customer service Todd was wonderful thanks for the help todd
Wow. If you need a storage unit, this is the place to come. Todd will make sure you are well taken care of and any questions/concerns are answered completely. Todd and his boss even went the extra mile to help make the entry code more manageable for me. Now THAT'S service! Thanks so much!
Todd was great and very helpful!
I was going through a hard time personally and had to rent a storage unit. Todd (The Manager) and Debbie (The lady he was training) were amazing in helping the process move quickly and smoothly! They were very lively and fun, explaining everything in a very detailed, thorough way. I appreciate the wonderful service I received because great customer service is hard to come by and I've been in customer service 10 years now. Todd definitely put a smile on my face and I'm glad I went with this company and location! Thank you so much for everything Todd & Debbie! Love, Brittany
Awesome service by Store Rep. Todd. He was truly wonderful. Purchased boxes for my 60"TV and smaller boxes for my computer. Relocating back to Honolulu and this stop made my day a lot brighter. Fantastic personality, very helpful.
Todd was very professional.
Abby was very helpful in assisting me with my storage space. She made me feel very comfortable knowing my property would be secure.
Abby was so professional and was able to answer all my questions. Your a sweetheart Abby! !
Abby was a great help the service has never been rude or to busy for what i needed if I need a unit I will be back at this location
I visited Public Storage to obtain a storage unit and Abby had previously showed me a 10x7 but we could not decide if all of my big pieces would fit. So I left and was supposedly coming back on Sunday with my son to see if everything would fit. I forgot that it was football Sunday and my son was not going to leave that house or the TV. I decided to go on back to the store to take the 10x10 because I knew all of my stuff would fit in there and I was met by Bunnie. Bunnie was very friendly and so was Abby. Bunny took me to see the unit and I told her i rented a unit that size before and I did not need to see it again. She said no she needed to show it to me. She explained everything to me about gaining access to the units and also offered some products that I may be able to use in securing my furniture.Bunnie was very helpful to me. When she explained things she was very clear. Bunnie was very friendly and answered any questions that I asked of her. Very effective smart and friendly.
OMG...I just walked in to check a few prices and THAT SARA WAS AMAZING, she answered all of my questions, and was very knowledgeable about items in the store..Thank you
Is a excellent service, Abby is very nice and sweet lady..very kind..my stuff were very safe there...I'm happy with the good service
came in with my uncle to rent the other day and the manager Abby was really nice and helpful.
Thanks gor the help..
Beautiful personalities here!! Abby, the manager was very helpful. She even asked questions to see if we were getting what we really needed...and it saved us some money!! The other super-friendly employee, Todd, was also very helpful. A delight to speak with. I recommend anyone come to this location, it's the most helpful, friendly public storage office I've EVER been!
Abby is awesome both her & Michelle were really professional & courteous!!
They say public storage is the storage experts, and now I officially agree. Abby the manager at this store knew what she was talking about! I told her about my move and exactly what I needed, and she found it easily. Also we were discussing on how to store my goods, and there is a lot I didn't know about what is needed when moving. Thank you Abby and Atonya for giving me advice on what I needed to fit my storage needs.
The service at this location was very amazing, the young lady that help answer all my questions. The unit that she show was just the right size for my for the items I would stored. Thank you so much shay!! for making are visit to public storage fun, you have amazing customer service skills! And thank you Abby answering are questions on the insurance.
Great location, great prices. The office staff Shay and Abby were very friendly!
Great no problems easy transaction
The employee Jackie was very helpful with what I needed there. Great employee
Jackie really helped us even when we asked the same questions over and over. I know my mom is extra and jackie handled her calmly and fast.
Jackie was very helpful and knew exactly what I needed. I've visited a few locations before coming to her and everyone rushed me and was not very thorough. Jackie took the time to listen to my situation and I got some great deals.
I visited this location for a unit to rent for my house hold items. Not knowing what size I needed, Jackie asked what all I was storing. She was very confident and assuring with what she was telling me. She was very helpful with every question I had concerning my belongings. Jackie found the right size unit and explained all the requirements that are expected of me while I use this unit. Jackie was very polite and professional. I would recommend this property to all my friends when they need a storage unit. Thank you so much Jackie for all the help and service that you gave to me.
Jackie was very patient and understanding. She explained the circumstances to me and let me know that everything will be OK even though I was very irate and rude.
Jackie helped us in a pinch by going way out of her way to find equipment that would help us unload some furniture we were putting into storage. She dropped everything she was doing to retrieve a heavy cart then helped us with suggestions for safely transferring the furniture onto the cart and into our storage area. Many thanks. We could not have done this without her help.
Jackie was very helpful in helping me select the unit that I needed.
I've used 2 other national storage companies but, my experience with Jackie at this Public Storage has been spot on! If Public Storage isn't your 1st choice it clearly should be your second.
I needed storage and was going through a bad time. Jackie was awesome, she listened and helped me out. I will always go to Jackie.
Rachel Great customer service, looking forward to storing my items here!
Racheal was really cool helped me move in the storage room quick and easy asked me several questions about what i needed straight to the point and simple. Thnx.
My experience was seamless and very helpful. Rachel was highly professional, friendly and helpful.
I wanted to find a property that cared about my belongings as much as I did and not getting my money... Rachel is AMAZING! She took her time and we discussed what I wanted and needed and she found it for me. I recommend this property to anyone who wants their things well taken care of and who wants great employees!
So far, so good.
Rachel was absolutely wonderful and helpful in signing me up for my storage unit. I would recommend this public storage
Rachel was fabulous ! made the whole process easy and fun!
I have a great at time with Rachel thanks for everything
Rachel was wonderful, she got me out in a timely manner, great customer service
I had a great experience at this location, Rachel was awesome with a great personality and professional! I would definitely recommend this place!
Rachel has awesome customer service! very helpful!
I only went to make a payment for someone else, after driving from the other side of town, but Rachel let me know that I can pay at any Public Storage and let little bit of information just really made my day. Thanks again and someone please give her a raise.
Rachel was very very helpful I really appreciated her.
She is AWESOME RACHEL!!!!!!!!!!!!!!!!!!
I booked this appointment at the end of the day (closing time), and made it to the facility with two minutes to spare. The property manager, Nicole, went over and above for myself and two other people who came in after closing time. She got me squared away quickly. And what topped it off, was that she noticed I was by myself, had a car full of stuff, and that my wrist is damaged because of the brace I wore, so she offered and assisted me with unloading my truck. That saved me time and physical exhaustion! I was overly enthused to get the job done; it was a great ending to a long day! I highly recommend this storage facility. Customer service was excellent, and it was refreshing to see that it, customer service, still exists! Way to go Nicole; great work ethic!
Karen was very nice and knowledgable. She explained everything thoroughly. This was the first time for me to rent a storage unit and she was very helpful. I like the location as well. It seems like a safe place.
Chelsea was a great representative. The property was very clean.
Love the service I received here. This is a great place to store your things because they really take care of your property.
Chelsea is kind and helpful. This unit very clean.
Kendra @ Kuykendahl location was a great help. Keep up the good work!
I would highly recommend this facility to anyone wanting to have a positive storage experience. Abby was so patient and polite, and went to extra trouble to help me. The office and property were clean and well kept. I am so glad I chose this location!
I called to inquire about storage and Abby was very professional and helpful. Great customer service!
My experience at this storage business was very good. Abby was polite and helpful.....very professional. She went out of her way to make sure my experience was satisfactory. I will certainly recommend this business to my friends.
Abbie Sanders was wonderful when I came to visit to get boxes. She was a huge help! If I end up needing more I'll definitely return to her for them. :)
This is my second time using Public Storage and the service is very professional. Abby was great in extending customer service to me. I liked the fact that within seconds after reserving a storage online, I got a phone call within seconds after I submitted the reservation. There's but one complaint I have. There's not a sufficient amount of lightening past the front part of the storages. My storage in on row D. I had to go to my storage one night and I had to use the light from my cell phone. The light fixtures along the building are not bright at all, in fact they were not working. It's very dark back there and I was a little nervous being back there with no light. It would be nice if there was a timer for the lights inside the storages. Other than that, I have no other problems with Public Storage. I'm here for the second time :)
We had an immediate need for a small storage unit and I reserved one online. The intent was to move things in the next day but my husband and I wanted to see it to make sure it would fit our needs. We went into the office and Abby was very accommodating. She showed us the unit and explained everything very well. We left with no questions unanswered. Thanks Abby...
The manager Abby was very helpful and took time to help me find a box to fit my item.. Very welcoming and clean location.
Facility was very nice and clean! The manager Abby was very helpful and friendly. Answered all the questions I had!
Excellent service Candi was great
Great service from Candi.....Great Staff
I really enjoy doing business with the management at this location. Ms. Abbey is always available when I need help. She is an outstanding representative for Public Storage.
Abby helped me out so much with all her extensive knowledge of the facility and legalities of the transaction! Plus she had a smile on her face!!! Highly recommend!! Thxx
When I walked in the store I was greeted so good that I felt as if I was home lol. It a nice clean store and the property manager(kk) smiled the entire time she helped me. It's definitely a nice place to store your things while your going threw the moving process.
I love the facility, nice & clean... The customer service is nothing less than perfect, the property manager KK helped me with all questions & concerns, I recommend this location to everybody.