Public Storage Self-Storage Units at 8433 Legacy Dr, Frisco, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 33/moSmall 5'x5'
$ 33/mo $44Best Price Label
- Climate Controlled
5'x5'Online only price$ 40/moSmall 5'x5'
$ 40/mo $53Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 43/moSmall 5'x10'
$ 43/mo $57Best Price Label
- Climate Controlled
10'x10'Online only price$ 93/moMedium 10'x10'
$ 93/mo $124Best Price LabelHurry!
- Climate Controlled
10'x15'Online only price$ 154/moLarge 10'x15'
$ 154/mo $205Best Price Label
- Climate Controlled
10'x20'Online only price$ 229/moLarge 10'x20'
$ 229/mo $306Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 264/moLarge 10'x30'
$ 264/mo $352Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Frisco
Resources from the Help Center
If you've never rented self storage before, we're here to help.
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Here's what you need to know to make the process as smooth as possible.
Frisco Storage Units Near Dallas North Tollway
Frisco storage units are conveniently located near the Dallas Parkway and the Dallas North Tollway with climate controlled storage and outdoor storage that are perfect for residential or commercial customers in the greater Dallas area.
The nation's fastest-growing city in the early 2000s, things are constantly changing in Frisco these days. One thing that remains the same is Public Storage's commitment to providing premium customer service and affordable self storage options.
Outdoor recreation is a huge part of life in Frisco, and whether it's fishing at Frisco Commons Park or a soccer tournament at Warren Sports Complex, getting all the gear together is easy when you use a 5x5 storage unit at this location to keep everything in one place.
Just across the highway from Toyota Stadium, local businesses up and down Preston Road or Eldorado Parkway can use a 10x10 storage unit as extra office storage space, to keep supplies, equipment and files close by. 10x10 storage units are also a great way to maximize small spaces for anyone struggling with apartment or townhome living.
Families throughout the Frisco Independent School District who may be outgrowing their current space—or moving from a home to an apartment—can use a large 10x20 storage unit to fit everything from inside an entire five-bedroom home.
With indoor climate controlled storage units and outdoor storage units with drive-up access, you have the option to choose the best storage solution for you in Frisco. And with our eRental program, you can book a contactless move-in that lets you store on your schedule.
At this Frisco Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 485)
Great location! Customer services is phenomenal. Kay was super helpful with transferring me to another unit. My original unit was a swinging door and she took care of me right away.
Kelly was awesome! I appreciate all tye help and support I got today. Great customer service.
Kelly was awesome! She was very professional and informative
Kelly was professional today. She showed great customer service and was so completely helpful. She deserves 10 stars
Thank you Public Storage and especially Kelly. You was in a clinch and she really helped me out. 10 stars!!!!!!
Kelly is amazing at Public Storage
Kelly is the best at Public Storage. She is so informative and very professional. We appreciate the help today
Bryan is the best!
Bryan was awesome
Great staff and super clean location!
Kelly is absolutely the best manager! She was so helpful and so kind, Kelly you made my day! Thank you
Kelly was awesome
Thanks for all your help today Kelly.
Kelly was awesome!!
Kelly is awesome! Great experience and great customer service.
Kelly was so helpful and got me the right space.
Outstanding keyless entry. Clean, easy to find.
Thanks for your help
Absolutely best experience ever. I thought I’d get a full run around with fees and prices but Kelly the manager made it clear and easy! I will not use any other storage facilities!
Awesome team at Public Storage! Kelly was fabulous!
Kelly was so kind and professional. I really appreciate her help.
I appreciate all the help Kelly provided for us today. We really appreciate good customer service.
Gratis customer servicios
Kelly was so helpful and I really appreciate her help
Kelly took the time and really helped me out. Thanks for the great customer service!!
Kelly was so helpful today. I appreciate all her help.
Stephanie and Kelly were awesome. They really helped me out.
Kelly was the greatest
I've been storing here for years. Good management and clean facility...., however they have recently gone a bit crazy with their rent. If i was a new renter I'd get a great deal, but since they know I have all my stuff in storage they jack the rate by 20 to 30 bucks on a regular basis. This review is aimed at the corporation, not the people who run the location, they have always been great,. UPDATE from 2 to 5 stars. Public Storage evidently realized they had raised the rent 26% last year and another 21% this year... and adjusted it back down accordingly, which I appreciate as moving was going to be a pain, but would have done so as I had found several places as close or closer for 40 to 50 a month cheaper. The property manager here is excellent.
Kelly was so wonderful and great. Very professional and kind.
Kelly is an absolutely AMAZING manager. This is how customer service is supposed to be done. She took the time to understand my storage needs and recommend the BEST approach (aka - not just try to sell me a space). She's knowledgeable in how their systems work and is so friendly. The place is super clean, and has easy access.
Kelly was great! Super helpful and vwry freindly!
Thank you Kelly you are the best. Very helpful in a of our needs for the storage. Building well maintain and ready to store. 5 stars to you Kelly. Thank you
Kelly was so awesome . She help us find the best unit .
Kelly at Legacy was great! Great customer service!
Kelly was wonderful!! A very big help and I was renting at another location!!
Kelly is amazing. Walked me getting a unit gave all the options was very open about pricing I believe I got the second to largest. When it came to closing my unit again she hit all the marks and was very though would rate hirer off possible.
Now I do not know who own this location but what ever you do stop what you are doing and give Kelly a raise, a promotion and all of her flowers because she is nothing short than amazing. I would have been lost in the sauce without her. Kelly has helped me out and she know the system extremely well.
Kelly and Stephanie were amazing and a huge help. Very accommodating. Will definitely use them again in the future!!!
Had a situation where I lost the key to my storage space today. In the stress of a big move Kelly was able to find me a solution very quickly and helped me get the lock issue resolved. The two interactions I’ve had with her have been amazing.
Kelly was excellent. I was a walk in and she showed me the unit. She helped me get set up and download the app. Her customer service is A plus!
We have used several different storage facilities in the past and public storage on Legacy in Frisco has been the best! Kelly was absolutely wonderful! She has been so helpful and friendly to us every time we go in. Good customer service is hard to come by these days and she went above and beyond to make sure our experience was great! The building is always clean and there are plenty of carts for us to use to move our stuff. We would definitely recommend this place to others for any storage needs.
Kelly and Sheribwere great. Thanks for the great customer service.
Kelly was so helpful, what a great representation of the company.
Fantastic service, very professional - Kelly, Sheri, Charlotte are amazing. They made it easy!!!
Public Storage corporate wasn't willing to help me at all over the last few days, but Kelly was the 1 shining star in this entire process... She deserves a raise... All 5 of these starts are for Kelly.
Kelly was great and so helpful!!! Love this Public Storage location
Kelly was so nice. I came yesterday to buy boxes and she was so knowledgeable about boxes. Great customer service.
Customer service was the best with Kelly. We really appreciate all the time and effort she put in helping us.
Kelly was great showing me my space thanks
Such a clean and secure site. Liz at the front desk was super helpful and knowledgeable.
Liz and Kelly helped us so much! Made the process smooth and easy for us! They made what could have been a stressful situation super fast, easy, and affordable!
Great location. Close to my place. Liz had been very helpful in setting up everything. Thanks.
Kelly was fantastic! Super happy with the customer service here!
The manager there, Kelly, ROCKS! Super helpful. The place is clean and I feel secure with the cameras and passwords. So happy I chose Public Storage!!
Kelly was amazing, friendly, and helpful.
Kelly is wonderful very polits
Excellent facility with great staff. Kelly was helpful both during and after you “move in” process. She answered all my questions and made me feel comfortable renting a unit at this location.
Great Service - thank you
Thanks Kelly for all your help
Kelly is fantastic. She is fantastic. Definitely recommend her place to store.
My first time using storage. Kelly was so helpful!
Kelly is so calm and so sweet. She has helped me numerous times and has gave the best customer service. I’m recommend this facility.
Great public storage facility!
Kelly was greatly and really helped with our storage needs.
I had a great experience with Kelly at the front desk. She was friendly and gave me helpful information to choose the right until for me.
What a pleasant experience. Kelly was a huge help and answered all of my first timer questions. Definitely ask for her, she will get you taken care of!
Kelly was so sweet and helped me decide what unit would work best for my families needs! This public storage is a little out of the way Kelly makes it worth the trip!
Kelly is phenomenal. So patient, pleasant and helpful. We felt so valued and appreciated as customers. Christ in you is shing bright Kelly. Keep up the good work
Kelly at the legacy location in Frisco is absolutely fantastic. She stayed late to help me cancel 2 units and get me into another one that was bigger than one of mine. Ended up saving me money too! She was great. Staying after close doesn’t happen very often. She said no problem, don’t worry about it. She insisted. Super friendly and helpful. Best experience I’ve ever had. Please let her know Greg Cooper appreciates her!
KELLY IS THE BEST!!! I wouldn't use any other storage facility! It's always clean, the carts are always available when I am there, and I have no doubt that my possessions are safe. Again, customer service is top notch; Kelly is THE BEST!!! She went above and beyond to make sure my account was correctly billed. She even called to ask if I needed help with anything. Awesome experience!
Was in today and Kelley as usual was a huge support and more than willing to accommodate some things we needed when she absolutely didn't have to. She is the reason I stayed after PS raised rents by 39 percent. PS had better hope she never leaves as a multitude of renters I have spoke to love her!!!!
WoW!!! Thanks Kelley for helping out. You really do a GREAT job!!! Facility is ways in great shape and your smiling face is always there. Thanks so much for everything you do. Anyone looking to store things should contact Kelley at Public Storage on Legacy in Frisco. She is awesome!!!
Kelly is great! She really helped us with the storage unit and explained all so well!
Kelly is the best! This facility is always clean and if I ever have any issues, Kelly is always on top of it!
The ladies in the front desk were great!
Kelly was a great help could not be more greatful with the speedy service and awesome attitude
Kelly was nice and well training about the storage business she explained real easy and I'm very happy Thanks
Kelly was wonderful both yesterday when I came in to check on switching units and today when I moved everything... The was extremely helpful and courteous throughout the entire process. Public Storage corporate wasn't willing to help me at all over the last few days, but Kelly was the 1 shining star in this entire process... She deserves a raise... All 5 of these starts are for Kelly.
Kelly is awesome great customer service and very helpful I recommend this location.
A spotless, modern, huge and well-run facility with caring, customer-service-oriented management. Kelly could not have been more helpful. Thank you!
kelly was awesome thanks
Kelly was wonderful. She helped with my move in needs.
KELLY WAS GREAT AND WONDERFUL AND HELPED ME CHOOSE MY UNIT .
Liz and Kelly where the best at this location. Very helpful, very knowledgeable about this place. I’ll definitely use this location again.
Thankful to the young women here at this facility for being AMAZING! Mrs. Kelly & Mrs. Jennifer. They were honest, transparent, and so FREAKING HELPFUL. Thank you both!
We have been here for five years. That has something to say about the staff and the prices. Just recently upgraded our unit with help from Ms. Liz. She is awesome, helpful friendly and always offering great advice. We wouldn't be there without her.
Liz was extremely helpful and very polite
Kelly was very helpful and kind today
Liz and Kelly are amazing! Love the building, facilities, and climate controlled storage. The security and App convenience are wonderful! The gals are so helpful!
Liz was amazing! She helped me rent my unit quickly and walked me through everything. I’ve rented several storage units before and I’ve never been to a property so clean and helpful.
Kelly and Lashonda are amazing thanks lady's for all your help getting me a unit
Kelly was awesome!!!
Can I send you a bill of lading for a trucker pickup? I need an email address.
Thanks Kelly!! Awesome Service!!
Kelly is amazing!! So kind and took the time to make sure I picked the unit that was right for me! Thank you for a great customer experience!
Kelly is awesome!
Kelly is such a Godsend and sweetheart at this location. Top notch customer service. Thanks again!
If you're ever in need of storage space you should visit Public Storage (Frisco). Kelly is very kind and professional, willing to provide her expertise, recommending the perfect size storage unit to fit your needs. Excellent Service!
Cheyenne & Kelly were so great!
I really appreciate all of Kelly's help today. She is a real blessing. She helped me with my situation and I really appreciate her.
Kelly has been so helpful and courtesy. Thank you..
Kelly and Cheyenne are very kind and professional. Thanks for helping us get our storage needs.
Kelly, the manager has been the most knowledgeable and respectful employee I’ve had the pleasure to work with.
Kelly was great help with me today! Very friendly and kind. Thank you so much Kelly.
Kelly was so polite and so helpful with the storage process.
Kelly is Awesome!!!
Kelly & Charlotte made the experience great & were very easy to talk to
Kelly and Charlotte were gratis help.
Kelly was wonderful helping with my storage today Friendly and professional
Wonderful staff! Very friendly and helpful!!
Excellent, excellent customer service, Amanda A. will take fantastic care of you and your needs! They are definitely the A- team in storage!~
Great place, very clean and easy to access. Manager is very friendly.
Kelly was great!! Appreciate her help today.
Wanted to share my recent experience with one of your managers Kelly Ramon. She was very nice to me and very professional. I had to move into a larger unit and this process could have been a stressful time for me considering my current life situation but Kelly made it a lot more manageable which reduced my stress level a great deal. To Always speaking in a calm and professional manner! While making sure I understand the process 100%. I cannot express how much I appreciate her for providing such wonderful customer service for me! She definitely deserves all 5 stars! Lucille Scott
Kelly was fantastic and very helpful. Highly recommend this location
Had experience today at Public Storage with Kelly. She is a top notch manager. Come see her and store your stuff at Public Storage Frisco.
Amanda A did a great job showing me options for lease. I chose a 10x10. It was a seemless transaction.
Kelly was wonderful and professional in assisting me with renting a storage unit. Would highly recommend her and this facility for your storage needs.
Thank you Kelly for all your help. You have made my journey so great. Excellent customer service.
Kelly and Vickie wereamazing with their customer servicw
Thanks Kelly for all your help. Very professional service.
Always clean and well maintained
Love coming here. Key is always so kind and friendly. Great service..
Kelly was very helpful and professional!
Kelly is so amazing! Every time I come in she is so helpful and always welcomes me with a huge smile! Thank you Kelly!!
Dayvia provided me with quick and great friendly service with a smile. Excellent customer service
Outstanding company, outstanding service! Thanks for Vicki for all your help today!
This is a very clean and professional facility. Kelly is fantastic and will go out of her way to help solve and issue you may run into. Highly recommend.
A wonderful experience and great services by Kelly at public storage in Frisco Tx At 8433 legacy Dr. thank you
Kelly is the best!!
Kelly was a great help, she is an outstanding employee!!!
Kelly was very helpful and kind. She was also knowledgable and professional. I really appreciate her when I come into the store.
Very good place
Dayvia is AWESOME! She took great care of my family's needs for storage. 5 stars service 😄
Good people work here and good people store their things here! Nice and clean properly!!
Kelly was very helpful!
Kelly was so helpful with my storage needs
Kelly was amazing!! She helped tremendously and is so awesome!!! 5 stars!
Kelly was awsome!!!
I just love Kelly! This location has been the best. We’ve been here since March.
This review is for Kelly here at public storage she has been an amazing help always courteous and kind couldn’t ask for better customer service and conversation
I had a great experience at public storage and Kelly made it even better with her great help and wonderful customer service
Kelly was totally awesome in helping me get my storage!
Kelly has been amazing from start to finish and we would give her 10 stars if they had that many!
Kelly is so kind and helpful. Super attentive to our needs and outstanding customer service. Would give her 10 stars if we could.
Kelly is great and super friendly
Kelly; was amazing & extremely helpful. She had a answer for ever question I asked & although I had an excessive amount of questions to ask she never got irritated. I will be using public storage in the future. Thank you so much.
BEWARE! If you want to be ripped off, definitely go this route. Been a great paying customer for over a year. Was totally ok with the subtle price increases through out the months being at the Frisco location off legacy not until it completely DOUBLED in price for a small unit. The price was more for a much larger unit than my apartment community. Never got their notifications only that my card was charged for the increase. Went in the same day that charge it was on my card and they don’t offer prorated amount or which to make some accommodations as if they were wanting me to move so they can price gouge that next person. They didn’t have my information correctly in their system to even notify me. If you can go to another company. I will never do busy with crooks that take advantage of hard working Americans. The front desk lady mentioned it was corporate who has done this unfortunately there is nothing she can do.
Kelly was great!
Kelly was so professional and kind. Great customer servuce
Kelly is great
Starla was awesome and super helpful!! Best public storage in the city
Kelly was so professional and caring. Great customer service!
Easy, safe, nice employees
Great experience Thank you Kelly!
Kelly was really friendly and helpful .
Kelly, was very helpful and polite when I needed a unit, and was able to answer some questions I had about payments. Thanks Kelly!
Kelly was awesome to work with, thanks!
Kelley do an awesome job getting me in set up and on my way!!
I really appreciate all the help Kelly the property manager gave me today She was kind and understanding
Thank you Vicki for your outstanding customer service and your commitment to help the Public storage tenants. You helped me immensely and I would recommend this location to anyone looking or that has storage needs. Any company can give you a place for your stuff but the Manager and her team at 8433 Legacy Dr. in Frisco TX will give you great customer service! You can't beat it!
Kelly was awesome!
Outstanding customer service. Unit I rented online wouldn’t work and she found me a ground unit outside. I highly recommend Kelly at this location as she’s awesome. Thanks for making my move to Texas great!!!
Kelly was great to deal with. She was helpful and knowledgeable. We appreciate her help and all the great information she gave us. This is a great location and easy to get into and back out.
Kelly is totally professional, nice, kind, and helpful. Every time I come in she helps me. Vicki is also a sweetheart too.
Great service. Really clean. Easy to rent.
Great Attitude and knowledgeable regarding products and services
Kelly was awesome! Very kind and knowledgeable
We really appreciate all the help Kelly gave us yesterday.
Lady working there was very knowledgeable and professional place was clean and well kept.
Kelly was very helpful
Kelly did a great job helping me.
Kelly was Great. She was very helpful and kind.
Thank you Kelly for your patience and assistance through the online reservation. Your assistance is greatly appreciated.
Well maintained and very clean facility. Front office staff were very helpful and customer oriented.
Kelly was an amazing help when I was buying my unit. She is extremely nice and patient. She is Amazing
Kelly was professional and helpful thank you!!
Amazing work! I always encounter Kelly and she assist me and my wife all of the time. She is great!
rented a storage unit from kelly and she was amazing, great customer service all around and very helpful kelly knows her stuff and I am very pleased with her service
Great service and affordable prices . Kelly at the front desk was the sweetest lady ever .. very informative and professional..
I received excellent customer service from Kelly!! Thank you
This is a very secure locked down storage facility.
Kelly and her team were so professional and attentive to our storage needs. Kelly and Vicky went out of their way to make sure that our move went smoothe. I cant recommend this location enough. It's clean, easy to get in and out but most of all Kelly and Vicky are there to help with a smile! Thank you for making our move less stressful!
Kelly is so amazing! She was very knowledgeable about the business. We told her what we needed and she knew exactly what would work best for us! Come see Kelly!
Public Storage on Legacy in Frisco has been an incredible experience. Kelly has been the best with explaining move in/move out details, what to expect, and left no detail(s) undefined. This has been the smoothest transition I've had w/storage units. If you're ever looking for a great storage spot, reach out to Kelly @ Public Storage and you will not be disappointed!
Have had several storage units with other companies. Public Storage is by far the best. Clean and neat. Usually talk with Kelly, she is great to deal with and is always helpful. Willing to go the extra mile to provide good customer service
I really appreciate all the help and how kind Kelly was at Public Storage today. She really helped me with my storage needs. Thanks.
Kelly as great!! Appreciate her help
Kelly was awesome! Very helpful with our move out.
Love the convenience, safety and cleanliness of this Public Storage. Kelly was super helpful in making my transition from a smaller unit to a larger unit. Thank you!
Secure place always.
I have rented a few units from here over time and the service is great ! Kelly is awesome and I will keep coming back because she will get whatever I need done!!!!
I have worked with Brandon and Kelly who have accommodated me with A one customer service. My business with them were on separate occasions and separately they made me feel like my money is being well spent. I hope management will appreciate these two!
A+ experience. Both ladies were very friendly and helpful
Kelly was awesome and tentative. Very appreciated that she was able to assist me. Great job Kelly! Anissa G
Always clean! Easy ascess. They are ooen on Sunday. The reason I chose them.
Kelly was extremely helpful when I was notified my employee had lost our Storage lock and no one was in the area the purchase a new one. She made sure our items were safe overnight until we returned the next day to purchase a new one. Thanks for the great service Kelly.
Excellent experience. Kelly is professional and went above and beyond helpful. Thank you.
This location provides excellent service. Kelly is outstanding. It has been a pleasure to work with her. We have rented here twice. The entire staff is helpful. The property is always clean and we've had no problem with our possessions.
Kelly was so kind and helpful today. I really love this store. She helped me find moving supplies and tape. Very friendly.
Kelly was very helpful and gave great hospitality!
Kelly was great! She was extremely helpful and nice.
Kelly helped me a lot . I would recommend this place
Great service from the property manager Kelly.
Kelly was amazing and the store was very clean
I just want to say that Kelly was amazing telling me prices of merchandise and she even knew the exact sizes of the boxes. Great customer service
I went into Public Storage a few days ago to ask about prices. The manager Kelly was very knowledgeable about storage. Thanks for being so kind
Kelly is Such a sweet heart, and very very helpful, never had such a pleasant time getting my unit!!
Kelly really helped me out today with my storage. She is awesome.
I really appreciate the manager at this location. She was very friendly and a ray of sunshine. Thank you Kelly for all your help.
The manager at public storage helped us out a lot today. Thanks Kelly for all your help
This place has been so great for us and Kelly is awesome and so helpful. Highly recommend for all your storage needs.
Clean and great experience. Staff is super friendly and Kelly went above and beyond with customer service !
Kelly went above and beyond to help us out and make our long distance moving experience as easy as possible. Would highly recommend!!! Thank you KELLY!!!!
I came into the store and I had to stand at the door to wait on my wife. The lady Kelly was so nice. I'm glad she is keeping it safe in there. Great service.
Kelly was very professional.
Wow! The manager on 8/7 at noon did a great job helping me. I had a few challenges, she was patient and she helped me have an easier move. The facility is clean, has good A/C and my storage area was clean as well. I would highly advise using this facility to store your items.
I came to the facility today with my mom. It was a great experience. Kelly was very kind speaking with my mother about her bill. She explained everything. Very nice and courtious.
Kelly was very friendly and helpful. Love this place.
So shocked by all the bad reviews on this public storage. Every interaction I’ve had with an employee there has been excellent! Kelley was especially helpful and informative.
Kelly is such a sweetheart. Very helpful and made everything really easy. She has a beautiful soul!
Kelly was absolutely amazing in helping us select the right space and guiding us through the purchase process. She was warm, friendly, and went above & beyond our expectations!
Came in to Public Storage on Legacy and the manager Kelly helped my husband and myself. She was a pure joy. Im giving her 5 stars today.
The manager at this Public Storage is always so nice. Love coming here to buy moving supplies!
Kelly was so patient with my mother and I, thank you so much for your help.
Kelly was very helpful, very informative, and very nice.
Used this location again just for my girl Kelly! Had a hiccup and was forced to do a double move. Needed storage quickly and Kelly hooked me up! Proper COVID procedures are in place aka masks and social distancing. Kelly’s service is timely and professional! She’s once again my ROCKSTAR!!!
Kelly did an amazing job taking care of my needs.
Kelly was kind, patient and very knowledgeable! I had a wonderful experience!
ABOVE AND BEYOND CUSTOMER SERVICE KELLY IS AMAZING...THANK YOU SO MUCH I AM VERY HAPOY I CAME HERE AND I SUGGEST EVERYBODY DOES GREAT RATES GREAT UNITS BEYOND 5 stars ⭐️ 🌟 ⭐️ ⭐️ ⭐️ 🌟 ⭐️
Poor customer service
Kelly did a great job helping me!
Kelly was awesome and did a great job on my rental.
Kelly was so kind and courteous. She was very knowledgeable and assisted with my questions immediately! She totally changed and brightened my day! Many thanks Kelly!
Kelly was excellent and helped me have a great experience renting my new unit!
Kelly was exceptional in helping me get set up. Great service !!!
The service was very good, the check in process was easy and everything was explained well. I forgot the name of the woman who helped me , but her service was easily 5 stars.
Brandon is an absolute ROCK STAR! He was extremely helpful and ensured I was taken care of. He made the move-in process seamless and he got me on my way in no time. I couldn't ask for a better customer service experience. @Public Storage you all have earned a customer for life because of Brandon's top-notch customer service!
Kelly was awesome, thank you.
Kelly and Brandon are always extremely helpful and professional. They both have gone above and beyond with a smile. Thank you!
The manager Kelly is very professional and helpful!!! She totally understands the challenges of having to utilize storage units. I was 90% done with removing the stuff from my unit and 9 pm hit which disables the elevators from going up to the inside units. She stepped up and went above and beyond and assisted us by enabling the elevators so we could move the last two carts of stuff!!! Outstanding customer focus !!!! Kelly is a rockstar !!!!!
Brandon works at the Legacy location as well as the Witt location. He is an outstanding representative for Public Storage in our opinion. He went above and beyond to help us with our storage needs. Every time we see him, he has a big smile and kind words. He even recognizes us! He is certainly a 5 star employee! A great asset to your organization!
Kelly and Brandon were great. Very helpful and personable
Kelly and Vicky do a great job they are always friendly and wave when we are coming and going. Whenever we have needed assistance they have gone above and beyond to help. This is our families first experience with public storage and has set the bar.
Kelly did a great job handling all our questions!
I would like to acknowledge Kelly on her outstanding customer service on today. I walked in and she got me placed in a unit in no time. I definitely recommend this location for all your moving needs. Keep up the great work Kelly!!!!!
Kelly and Vicki were awesome today. Love the service
The Legacy Drive location is top-notch--extremely clean, well-organized, and the rates are great. Kelly and the rest of the staff is very efficient and friendly. I feel really good about storing my belongings here!
Brandon really helped me out he was quick, efficient, charismatic and straightforward. Initially I didn't trust in public storages but in the near future i'll definitely come back to this specific location, thank you.
I was very impressed with the customer service at this location. Brandon was super friendly! He helped us pick the best unit for what we needed and answered all of my questions easily. The building is clean and well taken care of here. I will continue to do business at this location. I highly recommend this Public Storage facility!
Kelly was very helpful and knowledgeable ... fast , quick , no hassles !! Thank you
The ladies at Public storage are very knowledgeable and friendly. Kelly and Collette help me amd my daughter with our storage Thanks guys...
Kelly and Collette are amazing and so friendly
Kelly was the best.She took care of my questions and concerns right away.I knew i walked in the right place....
Kelly is a ROCKSTAR and took amazing care of me as I about to close my account and move. For all the HATERS on here, STFU and get a clue. Month to Month means Month to Month. Too many jacktards that can't understand RULES.
Kelly has helped me look at my storage space, and go through the agreement and insurance details as quick as possible.
Kelly and Brandon were great. Nice clean store and very professional.
i really appreciated the customer service i was given today from Kelly and Vickie The store was very clean and they were very professional I recommend this place to everyone wanting storage
Kelly was awesome employee!
Awsome location. Kelly help with my moven in information got me set up and ready to start moving in. Even show me a product to help protect my boxed items againts humidity but probably will used it at home. Thanks.
Arrived and there were no carts🤬
Wonderful employees and very clean establishment
Just rented a climate-controlled unit and was extremely impressed with facility, the process for renting, and the staff. Kelly, the on-site Manager, assisted me and was outstanding in every regard. She was very knowledgable and super friendly. What more could you ask for? Highly recommend this location. And if your lucky, Kelly will me there to help you!
Kelly Ramon has some of the best customer service that i have ever recorded from any store, or anywhere! I really appreciate her excellence in customer service!
Best customer service I had gotten in a long time thanks to kelly
Joyner gave excellent service while getting a new storage unit
Ed and Callie are the best. Best location for storage in DFW. Cheers and thanks again!
Great customer service experience.
Antanette and Kelly did a great job! Quick and easy process. Thank you both for the help!
Kelly was very informative and nice. She answered all our questions and was very knowledgeable. Great customer service
Antanette and Kelly were very helpful and answered all questions professionally and took additional steps to show me the storage unit. Excellent!
This facility is amazing. The customer service is amazing. Knowledgeable and extremely helpful! Ed made my decision to store my items here very easy! He is wonderful!
Property manger ed excellent customer service
The most over priced storage and every month it goes up and up and up....this is what they do advertise discount for the first month and then after that get ready to come off some dollars!
Ed is awesome!
The best storage buying experience I have ever experienced! Ed was amazing !!!!
Ed went ABOVE and BEYOND with the amazing customer service! Not only was he SUPER friendly, he also helped me move things in because I was by myself! I would 10/10 recommend going to see him! Ty was also VERY friendly! I love the high security, climate control, plus the exceptional customer service makes it even better!!
Ed was great. He helped us out a lot and provieded some wonderful customer service. All around we had an excellent experience. Mark from Public Storage is also extremely helpful and made our storage finding smooth and quick. Highly recommend this storage place to everyone! Thanks, Ed and Mark!!
Tye and Sarah were extremely helpful and friendly!
Tye was amazing! Made moving in the day we walked in with our reservation the easiest experience ever. Thanks Public Storage.
The sales manger Ed was phenomenal in helping us choose the right storage unit at the right price! He also gave us a tour of the facility and the security they have here is outstanding. I feel confident that not only did I get a great deal on storage space I know my things will be very secure here! I would absolutely recommend this storage facility to anyone!
Thanks Tammi for the excellent customer service. You made the entire process quick and easy.
Ed was extremely helpful and knowledgeable for my first time using public storage! Highly recommend this location as it’s very clean!
Mark and Ed were extremely helpful with getting a unit rented!
Canassa was amazing. I have never rented a storage space before and she explained everything out while having fun! It was quick, easy and inexpensive!
Mark was awesome, very friendly and funny. Great service.
Mark and Sherry did a great job helping me set up my unit.
Mark & Alexis were super nice, they were very friendly & welcoming!!
Awesome experience. Easy loading accessibility. Even helped us set up two units during the holiday weekend. Adam helped us and was super helpful, friendly, and made it a painless experience!
The staff at public storage was very professional and courteous. If you have storage needs, this is the place to be! Highly recommended!
Mark is awesome.
Mark is the most attentive and kind person that has ever helped me with my storage unit! Thank you so much Mark at Legacy location in Frisco!
Mark is so awesome! From the start he was incredibly friendly and took the time to show us multiple units. I honestly didn’t know what to expect as this was our first time at public storage but Mark knocked it out the park. I’ve already told two neighbors about my experience and will definitely continue to do so. Thanks Mark!
Vicki and Hy were very helpful and fast. Would recommend.
Mark and Lisa were fantastic and really helpful. Mark was polite, professional, and friendly!
Great site. Very clean and friendly staff!
Great customer service! Excellent prices and location.
Mark was truly helpful in finding me the right size unit for my storage needs.
Fantastic service, Mark was soo very helpful.
Public storage is always a good bet for storage.
Mark is awesome,made everything simple,and has a great customer service personality!
Mark is really nice and helpful. Recommend this location.
I felt pressured to add extra things such as boxes (I had already stated a couple of times that I only had two BOXES to store.. why would I need to purchase boxes?) and humidity jars; had to refuse while the guy (Mark) that was assisting me already had them in his hand ready to take them to the front - as if it was a done deal.. When I went in to get the smallest unit since I’m only storing two small boxes for a month, I was asked a bunch of questions to try to see if they could upsize the unit size I already chose online. At the very END, I was told I had to pay a “one time” $20 lock fee and then add insurance which would have been fine if anyone had told me that when I walked in or better yet, when I CALLED or even online when I set up the reservation. I almost didn’t have enough. Also, I was charged prorated February and all of March. Not sure why I was charged ahead and not just February’s amount. Once again, if that’s a well known policy then okay but I just wish I had known so I could plan ahead or more wisely choose a storage place. I’m sure it’s the employee’s job to upsell people, but they need to be a bit more intuitive to what someone DOESN’T need and stop making customers uncomfortable by pushing and pushing then springing things on them at the last minute. At the end, the guy said, “That was painless wasn’t it?” Literally the most emotionally and financially painful thing I’ve felt pushed into in a long time. I wish I had just walked out. I was borderline in tears at that point. I couldn’t help but wonder if he said that just to balance out some of my obvious disappointment. I don’t know. So I’m now looking for another storage place to store my items without feeling like I’m being taken to the cleaners as soon as I walk in. I’m ready and willing to take that loss of this unit that’s how frustrated and disappointed I am. At least now I know the right questions to ask before I take the plunge. Hope this gives anyone who has never rented a storage unit before (like me) a heads up about what they might have to deal with and what to ask before signing anything or swiping a card.
Mark is very friendly and was very helpful on the boxes he sold me. Thank you!
Needed boxes for packing. Thank you Mark for taking the time to help me figure out the types of boxes I needed. Mark was extremely friendly and helpful!
Staff was amazing! Super accommodating and very clean place!
Great service! Check in was quick and easy. Mark was very helpful and got us set with our unit with ease!
Quick and easy
Mark is FANTASTIC! Professional, efficient, and so pleasant to work with. The facility is extremely clean and well-kept as well. Thank you, Mark! Highly recommend!
Kristy and Alyssa were very helpful and pleasant to work with when getting my storage space. I highly recommend this location.
Awesome service by Mark and kandy
Mark and Candy were more than helpful! They were very professional and friendly, answered all my questions and gave me great storage advice.
Mark is great! Super helpful!
Mark was awesome!!!!!! Best customer service ever!!!!!!!!!!
This is a great location. Close to the DNT, easy to get to!! Appreciate Mark at this location too! He’s always professional, helpful and in a good mood.
Mark is the best!!!
Had a great experience working with Cass! Got my unit in 30 minutes.
Excellent customer service!
It’s my first time getting a storage unit and the staff here was so nice and helpful. She recommended certain supplies to help keep my furniture safe during the move! I’m glad I came here!
I have had a storage here for a few years. They have gone up on my rent multiple times. They elevators are currently out and when I said something to the employee I was told he knew a mover and could have my stuff moved out.
Excellent customer service at this Public Storage! Mark the manager helped me out and took care of me! Friendly and clean from office area to storage areas! Definitely recommend!
Kelly was awesome, super polite and friendly!
Kristy was a great help! She got us the right size unit and we were in and out of the property! She made this process super easy and was very nice and helpful!
Mark is amazing!! He helped me get into a better storage unit at a better price! He is always helpful! Go see Mark!
Excellent service from the staff, great facility. Outstanding experience. 👍
Mark was excellent and very fast with renting my storage space!!
Mark did an outstanding job!
Mark was great to work with, nice and knowledgeable!
Mark and Staff are awesome. This is a great place to store your belongings! I have been very happy with the service :)
Sarah Did an awesome Favor for me this morning, last night I left things on the 3rd floor and I called to see if they could check for me and she did right away, and brought my Very important bag down to the front desk to keep it safe for Me, Thank You so much Sarah!
Sara was an amazing associate!!!!!!!!!!💯💯 I love the space and low prices.
Mark b was extremely helpful in all aspects of my move
Came in to get boxes and Alex and mark were surprisingly helpful. Without a push they knew every question and were very attentive!
Es un lugar agradable y muy limpio aparte muy espasioso lo rrecomiendo😁
Holly was the first associate that I met when I walked in the door ... She was amazing, friendly, helpful, and patient ... All in all, she was a genuine pleasure to do business with ... She took her time, explained everything from facility hours down to every detail ... I was impressed ... She is the kind of "front person", (someone who deals with the public), any company would want representing them ... The facility is relatively new, it is neatly kept with clean bathrooms ... Getting in and out of this location is convenient, the service is great and after being there several months I can attest the entire staff is as friendly and helpful as Holly ... Definitely a 5 star ***** location ...
Alex helped me out a lot with everything. I really appreciate it. I'm keeping my unit.
Had a great experience with Mark! He was extremely helpful, professional, and kind during my moving period.
Mark and Alex were very helpful.
Dyman and Mark rock!!! Very helpful and accommodating.
The staff is very professional and courteous. They are always accommodating. I had to move units in an emergency and they go it done in minutes with no issues. I would highly recommend them. Great team!
HLH Labor did a move here so I enjoyed this place
Sarah and Mark were very knowledgeable, personable and helpful. The facility was very clean and organized.
Sarah did an outstanding job of showing me the unit,, and explaining all of the information.
Awesome service from Sarah!!
Quick and easy rentals.
easy to get a space and very good customer service... thanks sarah
I visited this space on a busy day. Kyle was extremely helpful, taking the time to thoroughly explain everything. He and another employee also assisted me with upgrading to a larger space that would better accommodate my needs. They were both polite and professional.
Mark was very helpful and efficient in helping us with the rental of our space!
Great customer service
Safe, clean place. They can increase your price after you sign contract so be careful.
Clean, convenient location, great staff. Absolutely loved Shannon T. So friendly, courteous and a pleasure to deal with. Great storage facility and easy access.😊
Clean, easy to access, and great staff! Thanks, Mark and Shannon. The online reservation feature is great.
Alex and mark were really friendly when I came in to get packing supplies for my move.
Excellent service & fantastic facility
Shannon and mark were amazing!! They had great personalities and went over EVERYTHING with me! They answered all my questions and made sure my unit size was going to fit my stuff!!!!
Mark was very helpful and recommended me the perfect storage for all my belonging. I was In and out fairly fast. very easy.
Went in to purchase some boxes for my move. Mark was very helpful and told me a package that gave me more boxes and still was cheaper than buying them individually. Not looking to store anything but I will recommend anyone who needs to.
I rented a storage unit for the first time a couple days ago, and Shannon was very helpful :) She answered all my questions, even the dumb ones, and I feel confident that I'll have no problem getting any further assistance if needed. Thanks!
The best storage facility I have ever used! Vicki was awesome helping me get into my unit. Her instructions on how to use all the security features was on point and the facility is the nicest I’ve seen. I have piece of mind knowing my items are safe and secure!
I moved my mother's belongings into a storage space last week. The facility was clean and secure and the representative Vicki provided excellent costumer service. Very knowledgeable and helpful.
Alex was awesome enjoyed my experience thank you very much
Just rented a unit for some office furniture. Shan was fantastic, personable, and honest. Facility was clean and orderly! In and out in less than 20 minutes.
Great experience at Public Storage! Vicki was very helpful and got me my unit in just a few minutes. I will happily use this location again in the future.
Just helped my mom move to the area. Not only was the facility clean but the staff was great too. Especially Vicki, she was so accommodating and helpful through it all. I would recommend using public storage to my friends and family.
Shannon was awesome. Very helpful.
Facilities are always clean, friendly staff, clean bathrooms.
Great experience! Very Clean! Staff was very helpful!
Vicki is wonderful!
Clean facility with lots of helpful features. Great customer service.
I needed to find a storage area really fast. I had very little time to talk or shop around for a place to put my belongings. Thankfully Holly was very pleasantly persistant. She got me in for an appointment, understood my situation, and needs. Most importantly got me in and out with a unit fast, that fit my budget and property. Sometimes the best service is to understand what your customer time and needs are, Holly nailed it!
Public Storage changes policies and procedures never notify customers! Staff NOT WILLING TO WORK WITH CUSTOMERS!! NOT ACCOMMODATING!
Kelly was very nice...
Justin was so helpful and courteous. I've never had service and prices like this at a storage facility and made me feel that my belongings will be safe and secure! Thank you!!!
Great facility and the relief manager, Justin, did a fantastic job going through the details and getting us set up.
Justin did a great job assisting me with my storage needs. The faculty is clean and well kept. I definitely recommend using their rental spaces.
Great customer service, helped with everything!
Friendly, helpful, and efficient.
Really good place
We are new to the facility, but really enjoyed the tour and meeting the management. The facility is very clean and seems very secure.
Clean, secure, and great customer service! Thanks Kelly for helping us out!
First timers using storage philosophy. We picked given new facility, location, and flexibility. Worked out great! Management, Kelly specifically, was wonderful. Long term, we will use again, just a smaller space, probably to tackle the seasonal items.
Nice clean facility. Easy to access. Helpful management. If I had any negative to report, it would be to have lightening in my unit.
Top notch customer service...Kelly the manager at this location does a great job meeting your needs.
BUYER BEWARE! First the good... this place is very clean and very secure. That said, there is no "Free" first month. There is the $24 "administrative fee" and the "mandatory insurance premium" paid monthly, AND the $20+ for their lock. The bogus administrative fee is revealed up front, however the other add-on fees are presented at the end of over 30 minutes of paperwork and up-selling of over priced packing/moving supplies. Consumers should not put up with these tactics. Shady business practices!
They have Great customer service. Thank you
First I want to say Kelly was exceptional, she explained everything in detail and was very helpful in providing the information and options available when picking out the unit i finally settled on. The place is new, clean and very well laid out. We appreciate the security measures that you take to ensure the safety of our items, and the ease and convenience of access.
Kathy, the manager was a great help to me during the initial rental process!!
Wonderful! Kelly knows everything!
Clean facility and great customer service
Kyle was very helpful with picking out a storage unit.
Great help from Mark choosing a storage unit. Quick and efficient.
Kelly & Kyle wwre awesome and patient!!
We worked with Mark at public storage and he was super helpful in giving us details and helping us out understanding the process.
Quick, fast service! Great customer service! Ryan was super helpful! :)
Marc is a great guy has a terrific personality, did a great job upgrading my original size I needed after we realized that we had not enough room to put her belongings in. I used public storage over the years and have been always pretty pleased . I appreciate the fact they have a staff who are willing to work with contingency plans as we needed.
Mark and Kelly were great, made me feel welcome and were very knowledgeable in the options and prices. Glad I found them !
Great customer service from Kelly.
Mark did a great job getting me set up and explaining everything. The facility is very clean and appears to be extremely well maintained.
I'm a frazzled mom trying to get a storage unit for my college graduate and Mark saved the day! He took the time to explain everything to me and show me different unit sizes to help me to decide on sizing. I highly recommend this location and make sure to talk to Mark!
Rented a unit today and Mark was awesome! Best customer service I have received in a long time. Thanks again Mark.
Mark did an excellent job in helping me select the proper units for my needs, both in size and budget. Kelly followup was very thoughtful. Mark and Kelly are running a very clean and secure facility. Check them out.
Great staff...Mark, Alex, and Ashlee. Nice facility and very secure.
Very friendly and helpful staff. Very clean facility
Ask for Mark! He was fantastic!!!
Mark Bernardi is hands down the best manager over at Public storage! I've been trying to submit a 5 star review about him since I first started using public storage! Me and my daughter get the best hugs and THE BEST CUSTOMER SERVICE in the entire universe from him! Public storage hired a great guy! I look forward to seeing him every time I come to storage 💯💯💯! Thanx public storage for having great people like Mark represent your company Thankyou l. Patricia Mabin
Mark does a great job. There prices are good.
Mark did a great job assisting me with my storage needs. The faculty is clean and well kept. I definitely recommend using their rental spaces.
This is an awesome facility!!! The guy that helped us was Mark......he is very professional and knowledgeable about the units. He helped us select the best unit for our needs.
Mark the on site manager is great. Helped us move in, get setup and was very friendly. Great service.
Kelly and Mark were extremely friendly and helpful. Melt promptly called me within a minute after booking my unit online to set a time for me to come in. Once I arrived, she had already pulled my reservation and had the paperwork ready to go. She upselled, of course, but it was all in good business. The entire process took less than 20 minutes. The facility is very clean with a good ventilation system. I would recommend this storage facility.
I was so impressed, very friendly and knowledgeable. Clean lovely environment.
Mark was very helpful!
Mark is very helpful and polite. Came back for another unit and Kyle helped me out. Excellent service in both instances.
Mark was great. Checking in for my new rental was quick and simple. Friendly service and he put up nicely with my incessant joking. Do online check in to make it even easier! Another happy camper...packer!
Mark the manager at this public storage is awesome. Great personality and really helped me find the perfect unit for my needs.
Excellent service by Calyn
Was very pleased with the overall experience and level of security in the building. Wish the climate control was a little better, and I wasn't encouraged to purchase something to keep the humidity out, but it's just a small complaint.
My experience was top notch. They walked me to a few units to allow me to see the varying sizes first hand. This helped with deciding which unit would work best during my transition. The fees were higher then expected, however, the location was perfect as I do not have to drive all over just to recover my belongings.
Clean great place with great customer service. Tim was very helpful with information. It is not very easy to write a review on your website. That is my only complaint.
Bad experience, onsite manager is rude and harassing. They add an extra amount to your monthly dues for insurance costs, so the initial offer is misleading. They seem to have an issue with their auto-pay using credit cards, so be careful about late fees with them. Closed my account after a few months, removed lock from storage unit on the third day and they refused to refund me for the unused portion of the month. They WILL NOT pro rate, this is only a courtesy if they choose to do so. Should have looked elsewhere for a storage unit.
Customer service was excellent. Tim was very helpful and courteous. There are a couple of negatives: the advertisement for $1 for the first month is misleading. It is not $1. The other is the code in the elevator. I love the fact of the high security, don't get me wrong but when you are moving a whole truck load and have to enter the code each and every time you get in is very difficult when you hire movers. The elevator doors only stay open a few seconds then close with stuff on board. We push the button to get the door to open and it opened the other elevator. It was somewhat frustrating. Overall this is a very nice storage place and very secure.
This place is killing me. First they told me that I could not access my outside access unit because they were doing construction (on a brand new building) for a week. I came back two weeks later and I still could not get in, there was a huge cement hole in front on my unit. Finally they got it fixed a week later than stated. Never got a refund or discount that month. I talked to a girl there about it and she said because they warned me of the construction they did not have to discount me doe the time I was not able to get in. The last night I went there to grab something and found out it's covered in cement dust! My paintings, furniture and other home goods are now ruined. This dust is a nasty thick dust all over my stuff!!!! Stay away this place is not worth the money. Gonna be taking to my insurance about this tomorrow 😡 Also I'm pretty sure all reviews are fake on this place. Everyone but one has only left a five star rating. Guessing this is public storages games to get their rating up. Not cool if they bought reviews...
Tim was great and went over everything on detail. Prices were best in the whole area.
Arlene is a fantastic manager. She helped me quickly and answered all my questions. I was in and out, toured the unit, signed paperwork and had keys in 30 minutes.
I needed a storage unit after a recent move. I had a ton of stuff to store combining what was already in storage with business inventory and surplus items I couldn't fit in my new smaller place. My budget was very tight so I was stressing about having to get a unit. I was so happy when I started researching storage places near me and came across PS Frisco. They were running winter specials that got me a 10x15 climate controlled unit for less than what I was renting a drive up unit of the same size across town. Reserving the unit was easy and the walk through and signing the lease took no time at all. They were very thorough and clear when explaining the terms. They really saved me and the experience was great!
For starters this place is new and they have amazing prices. Believe me we've checked. Their prices are well below the competition in the area. The building is very clean and organized. The service is outstanding and friendly. Tim is the one who took care of my wife and I. The paperwork is quick and painless. I can't recommend this place enough. The location is great also. Oh, one heads up. A lot of apartments are being built nearby. You know how fast housing is going up in Frisco. This Public Storage is large and has lots of units. However, I can only imagine how fast the units will go when these apartments start to fill up. Stop by and check this place out. Ask for Tim.
Very easy to select a space and get acquainted accessing your unit!
The most helpful and Texas friendly, love em
Awesome customer from all reps: Devon, Arlene and ,Cassidy.
Cassidy called within 3 minutes of the online reservation. We met her at the facility and within a few minutes were completed with the sign up! Highly recommend for their convenience and professionalism!