Public Storage Self-Storage Units at 1251 W. Exchange Pkwy, Allen, TX

Just was great and found me the right space for the right price! He made my transition smooth and stress free.

Justin was very kind and knowledgeable and experienced. He was honest and explained everything I needed to know about the rental process. I highly recommend this location for your storage.

Ms Lisa James and Sam provided great customer service. They made me feel comfortable and was very on hands when it came to renting a storage

Lisa was amazing and very informative

Lisa was a great help with our service today 10/10 would recommend to get a storage unit here!!

Lisa was great!!

I have had a great experience with this place. Lisa is always on top of everything and goes above and beyond to make things happen.

Justin was great!

David Lisa and Justin were great!! Excellent customer service!!

As always Lisa helps me out with her kind attitude and smile. As well Justin and Jamie were great, great team and will always help you out with any questions needed. This property is great! Open drive up and building access, very clean and well maintained and feels very safe and secure!

My experience at this Public Storage has been simply smooth, Lisa was more than helpful and very informative. She is good to her staff, I'm confident Justin and David will provide excellent service under Lisa's leadership. With the hard working staff at this location, you're sure to have a good experience.

Chaz, he was helping us out alot, he is great!!

Karen she is great and helpful

Great place and nice people, Lisa was the 1 person who helped me and made me understand everything then I met Chaz who I believe was being trained by Lisa who step by step helped me with the storage I needed will definitely come back here when I need a place to store my stuff 5+ starts 😀

Chaz is very welcoming and has a great attitude! I never expected someone like him at a public storage space haha

Staff is always great, Chaz has always been helpful when needed.

I've been with this storage facility since 2017 and as always when I visit the front desk it is a pleasant experience when talking with Lisa she knows her job and answers any questions I may have and addresses any issues I may have in a timely manner I recommend this facility to any one who is looking for a storage facilities , oh and very clean grounds on top of the quality service.

So thankful for Lisa and Chaz for helping me obtain a last minute storage on the day I move out. So glad and great people!!!

Lisa is awesome!!!

Currently moving and didn’t know what type of boxes I needed for my different items so I called and Lisa answered all my questions. When I arrived she had all the boxes I needed at the front. She had the greatest patience and had one of the best customer service I have ever experienced.

LISA!!! She is a star. So helpful and patient. She couldn’t have made my moving experience easier.

Lisa was wondering at helping us find the perfect storage unit after we looked at few different sizes. Great customer service and super nice! Thank you so much for help.

Lisa is Very helpful and knowledgeable about the storage facility. Highly recommend this facility.

Lisa was very helpful with finding the right size space for my particular need. Awesome service!

Lisa was amazing and so helpful resolving our issue immediately. She is truly an exceptional when it comes to customer service. Public storage is lucky to have such a highly trained employee that is empathic and knowledgeable when it comes to resolving problems and concerns.

Lisa, friendly , great help made sure I was happy with services.

Lisa was great!!

If you like being swindled then Public Storage is the place for you. I’ve had a storage unit with this location since March of 2021 when it was formally “Assured Self Storage” then Public storage purchased them. Assured Self Storage was great and I signed up with them at $127 a month, after Public storage purchased them they raised it to $227, zero changes were made and nothing is different. It actually got worse, I only come here a few times a month and I always see the gate left open so anyone can walk in the property, it is supposed to be secure. Now I got another letter from them that next month they are raising it to $275 a month. Do I get anything for this? No. The unit I have is not even climate controlled and they will not be adding that or anything additional, just charge me more for the same thing. You also get ZERO explanation as to why they are increasing it. Just a letter with you new payment on it and a “Thank you”. The monthly increase every year is ridiculous and they can’t even use the additional money to fix things like the gate that is repeatedly stuck open. National rent has increased 26% since 2020, however Public Storage has increased my rates by 116%…it’s a shame it is no longer Assured Self Storage, go anywhere else with your belongings, you will only have a negative experience with this place and whatever your monthly rent will cost is a lie, they will increase it after the fact. Very disappointing.

Lisa Gave Me The Best Service. She was very knowledgeable and welcoming . Greatful for the help.

Lisa is amazing. Helped us out so much and made this experience as painless as possible.

Sign up for storage unit was easy. Went in and Lisa was awesome. She showed us the unit and we sign up on the spot. :-)

Mac and Lisa were fantastic!!!

Lisa was awesome and so helpful! Took care of so well and quickly too. Thank Y’all so much. Sean

Fair price and easy access for extra stuff while we were saving for a home. Easy to work with staff too!

Awesome experience

Lisa rocks at this property

Lisa was great, made it a pleasant, fast experience. Even shared her reading glasses with me! Now that's a true compassionate employee.

Fantastic experience and great communication. Lisa and Kevin are absolutely phenomenal!

Fantastic customer service Lisa and Kevin were absolutely fantastic I got the deal the storage and were helpful showed me the best bang for the buck and how much storage I needed 💕💕💕🙏🏼🙏🏼🙏🏼

Great service- a pleasure!

Lisa was very sweet and informative made everything fast and convenient thank you again!

Lisa and Robert were very helpful and professional

Lisa & Loma did great!!