Public Storage Self-Storage Units at 1251 W. Exchange Pkwy, Allen, TX

Lisa was great, made it a pleasant, fast experience. Even shared her reading glasses with me! Now that's a true compassionate employee.

Fantastic customer service Lisa and Kevin were absolutely fantastic I got the deal the storage and were helpful showed me the best bang for the buck and how much storage I needed 💕💕💕🙏🏼🙏🏼🙏🏼

Fantastic experience and great communication. Lisa and Kevin are absolutely phenomenal!

Great service- a pleasure!

Lisa was very sweet and informative made everything fast and convenient thank you again!

Lisa and Robert were very helpful and professional

Lisa & Loma did great!!

Lisa and Loma did great!!

Lisa is great! Really appreciate all your help.

Lisa was very helpful in setting up my storage unit. Highly recommended!

Lisa was very helpful, and great

Thanks a lot Lisa

Lisa was a pleasure to work with.

Lisa was super helpful and nice! Amazing customer service!

Lisa was great to work with. Was very patient and knowledgeable. Wouldn’t have done business with Public Storage if I didn’t speak with her.

Don’t be fooled by the the pretty “online price”. They’ll get it back from you by forcing insurance down your throats and raising your rent every month. I spoke to the corporate call center and even a supervisor and they did nothing to save my business. Requiring me to pay insurance on my own things is completely ridiculous and controlling. I’ve decided to go with a competitor who doesn’t require me to pay for insurance and my rates are locked in. I encourage everyone to ditch this unethical, deceptive, and unfair storage company. There’s much better alternatives out there

Liza is excellent and great

Great service

Lisa is the best. She solved our storage problem. And she had the best customer service. Property was so clean and safe feeling. She was the best!

Lisa was awesome!

Alaina was professional and helpful, I was able to rent and move things into a unit very quickly.

Lisa was extremely nice and informative! Wonderful customer service!!!

Public Storage on Exchange is a facility that will enable you to safely store your possessions in a secure facility. Key in your personal code to enter a clean well laid out and spacious storage and parking area. We have used the 10X30, 10X20, and the 8X6, in addition to parking a 24 foot Wells cargo trailer. Easy in and out. There is also a dumpster for your refuse. Give them a try and talk to the friendly facilitator, Lisa. She is very helpful and will assist in selecting boxes and packing materials. Tell them that John sent you!

Lisa was Amazinggggg!

Lisa was great!

Great location and Lisa was great in helping us with our storage needs. Definitely recommend this location! Update: Upon move out Lisa was extremely helpful and went above and beyond to help us with an issue. I really recommend Lisa and this public storage as it is the best one as far as customer service I have ever done business with. Thank you Lisa, you are the best!

Lisa is the best. Make sure and use their services!

Lisa was very great and help me a good deal for my storage place. Thanks

This is hands down the best service I've had in a while. Lisa is very friendly and helpful. She made us very comfortable and explained in detail everything we needed to know about our storage unit.

Lisa the manager has provided honestly the best customer service i have ever experienced. Highly recommend.

Lisa was awesome she helped me with a problem that I have had for a very long time where others tried and failed

Lisa was very friendly and helpful.

Lisa was great and her property is very clean!!

First, Ryan Krep is right...Their prices will go up on you every 3-6 months. There is no reason this should even be a thing. People are trying to survive paying a mortgage, rent, car notes, etc. 2ndly, the last thing that should be increasing is your storage space. Ridiculous! Once I move my things out they have lost a long time customer due to this very reason. Also, they will ask for a 5 star the first day. Also, if you are late on payments due to an actual "Life or death bill" they will harass your family even when you just spoke to them regarding payment arrangements a few days prior. 3rd, they need to hire more people. They need to have 2 people always available to help customers and 2 people showing units. There always people outside waiting in Texas heat or in their cars for someone to come and open the door to rent out a space or discuss their account. There is no sign saying they are closed, on lunch or showing a unit. It is 3:30pm! This is absurb! They want to go up on rent, but don't want to provide exceptional customer service. This company no longer needs to buy out other storage companies when they can't handle their own. The only reason why they have a 2 star is because this location is convient with proper air condition. Public storage was a better company 10 years ago.

Lisa was fantastic! Above and beyond expectations on helping me ! Somebody please give her a raise please !

This location is always pristine when I go in to pay my bill, Lisa has always been more than helpful and courteous. Her attention to detail and any questions is bar none the best I have ever encountered with any Public Storage coast to coast in my living over the years. Certainly, a place to feel good about doing business with.

Lisa was very helpful and kind! She made getting a unit very easy and fast!

DO NOT RENT HERE. RATINGS ARE SKEWED. They asked me to give them 5 star in the store to help them out. I did and regret it. Great experience to start, however they do not have contracts. After 6 months the price increased 90% with no notification. I spoke to customer service and they told me they would honer the original price for 3 months. The next month I was still charged the same amount. I was sent to the escalation department where they told me that their customer service rep should not have told me that and insisted there is nothing they can do about it. This company is ran by thief's.

Property manager is amazing, she's very helpful. Definitely feel safe storing here.

Lisa is top notch. Friendly, organized and helpful. She took care of me and manages her facility like a pro

Good experience here. We have a company that requires many units, after the new Management, Lisa has vastly improved the grounds! Always clean and secure. Any issues are addressed when brought up, and they keep an eye on making sure your units are locked or if something gets left out!

Lisa was so helpful. Easy renting experience

Lisa was awesome and very helpful. Facility is very secure and convenient.

I love this storage really nice manager and clean facility.

Lisa was very knowledgeable and helpful!

I would recommend this place. I needed a storage unit very quickly for a move I was doing and was able to get one here. I’m not really sure what the average storage unit costs but I believe I was charged a good price. Lisa was very helpful and friendly. She also explained everything thoroughly to make sure I had a good understanding of what to expect. Very good customer service. Thank you very much.

Lisa was so helpful to us! Great service!

Great place and great people. Melody was very helpful and so cheerful. The best.

Lisa was so so nice and I know I'll love my stay here!!

I love Lisa the property manager! She’s amazing. So helpful, informative and responsive.

The lady helping me was so friendly! I had a lot of questions and she was more than welcome to answer them all.

We use it

Lisa was so helpful and nice!!!

Lisa was a badass and took care of me today. I would highly recommend working with her.

a very organized and clean place

Great service! Lisa was a great help in making sure we felt comfortably storing our belongings.

They was trying to over charge me , this is my update on this review the reason is they work " hard "for no over charge me . The place is good and safe I really like the time I have My stuff there. I recommend this place just be aware with the overcharges Thanks :)

It was very easy to sign up and gain access to my unit without any human interaction. That's a good thing, but in the long run it's sad. Once again technology is replacing humans. But the staff is very friendly and always eager to assist.

Lisa is awesome!

Lisa was very friendly and made everything hassle free. She was a fantastic help in our moving situation. I look forward to working with her again! Fantastic customer service.

Lisa was so helpful!

Lisa was great

Lisa is amazing!! She is a great asset to your team. She is knowledgeable and answered all my questions and provides superior Customer service!!

Lisa was great. Quick and Easy.

Lisa took time to show me places they had avaiable so I could choose. She is super nice, super great!

Lisa was great! Very friendly and helpful. The property here is very clean compared to all other storage facilities in the area too. I feel safe storing my belongings here.

Very helpful today, for the life of me I cannot remember her name today who helped me, but very helpful. Re-signed for my unit I have Had for over a year now. No problems ever, very polite, helpful and great clean facility. Highly recommend and great staff.

I’ve had a great experience with assured self storage!

Easy to set up nice units

The service was amazing on Gannon. The husband and wife duo was great. They was very respectful and funny. My experience was very satisfying. Thanks guys your the best.

So friendly and kind! We had just moved down from Utah and needed to find storage fast. This was my first interaction with anyone Texas and they were wonderful and the process was easy.

I needed a storage unit last minute and I’m so glad I chose assured self storage! It was fast and easy. I was in and out in 30 minutes and they even cut me a rental deal for the first couple months. The staff was overwhelmingly friendly and entertained my 22 month old while I signed the papers. Couldn’t recommend them more!

I had a wonderful experience renting a storage unit at Assured Self Storage in Allen. Liv was very patient with me as I was unsure of some of the requirements I needed in a storage unit. She even emailed me a map to help navigate to my unit and was so accommodating to my many questions. Additionally, the gentleman who showed me my unit was very kind. I am excited to do business with them and highly recommend using this facility for your future storage needs. Overall, the facility is very clean and secure and the staff are top notch!

I had never used a storage facility before and Liv was so helpful from the first time we spoke until I moved out. The facility is so clean and I couldn’t have asked for a better experience!

Very friendly and easy to work with!

Excellent customer service - Assured Self Storage consistently meets the needs of their customers through site inquires and billing questions. A friendly staff that always makes you feel welcomed! I recommend Assures Self Storage for all your storage needs and their funny marquee quotes always put a smile on your face!

Great helpful friendly staff and facility is clean and taken care of.

Great staff, Liv is great to deal with. Also they got the best rates in the area.

I had a great experience at Assured Self Storage in Allen! They were so friendly and made everything easy. They were even flexible when I made some last minute changes to my reservation. I highly recommend!

Very efficient and easy to get a unit rented. Highly recommend coming here if you need storage.

Liv and Ernie was very professional and have great customer service!!!

Liv and Ernie were very helpful and attentive!

Great staff and easy to work with.

Very friendly staff and very reasonable prices. Large alleyways between units for easy navigation with large trucks or trailers. Highly recommend!

This location has all that was needed when shopping around for storage facilities. Great staff, location, and price!

*Superior to CubeSmart in all respects.* I had a very bad experience with a local CubeSmart and their ridiculous policies over the insurance product they sell. I tried this Assured location as an alternative and they were just fantastic. Leah (I believe) answered all my questions over the phone in one call. When it came time to rent, Ernie made the process painless and answered all of my dumb questions. The location is great, the facility clean, and the price less than the alternative. Give this location a try and you'll be happy.

Liv had made this process so smooth for us. She thoroughly explained everything to us and has been so kind in answering our questions.

The L team was great! Yes

Great experience with Assured Self-Storage in Allen. Liv was very accommodating. The facility is clean and secure. Well monitored. Great place for your storage needs.

Very professional and knowledgeable service. The storage facility is very well maintained - like new. Highly recommend Assured.

I wanted to share the wonderful experience we had at your location. Liv, who in my wife and I opinion is "The Best:! Her willingness to work with you and come up with a unit suitable for your long term needs was exceptional. Her interest in you outside of renting a unit is very much appreciate. I would high recommend using this location.

Hi, I am a new customer. The Manager at this site has made it easy to obtain a rental storage unit and has made the process quick and easy! Thank you!

Everything was great and a super easy online setup for the reservation. I spoke to Liv the first day and she was exceptional. The next day I had to transfer for a larger unit and Leah was equally as outstanding!

I have used this facility several times. Always great service.

The owner is great to work with and very flexible. They made it easy to rent a unit over the phone and email. I only need temporary storage during a move but will use this storage facility again anytime I need extra space.

Liv Rehfield was very professional and courtesy. I received the best prices I could find in Northern Dallas for my vehicle storage needs. This was an overall awesome first time experience with Assured Self Storage. I highly recommend this facility! Five Stars all the way!

Staff is very friendly and the overall experience has been very easy! Great customer service and staff!

Liv and Ernie are amazing! So simple great pricing and had me in and out in 10 minutes no problem!!

Great experience! Liv was very helpful and the whole rental process was quick and easy!

This is April Jones of Allen, TX. Booking with Liv at Assured Self Storage was the easiest and smoothest process I’ve ever experienced with a storage facility. She answered all my questions and anticipated many of the ones I had before I could even ask them! Will definitely keep them in mind for all our storage facility needs! I would give 10 stars if I could!

Liv at Assured Self Storage is super great! We have used them for almost a year and are super happy! I highly recommend them. :)

It's been great working with liv there. Very accomodating during the sale of our house and the changing needs as that progressed.

I just had the best customer service experience at assured self storage this morning. For all your storage needs, you got to check them out.

Very clean and nice storage facilities. Liv is very helpful and the sign up procedure is quick and easy. Highly recommend Assured Self Storage!

Excellent customer service , Helpful staff. Both Liv and Bernie were helpful. Very clean storage and rate guaranteed for one year.

These folks are super nice and helpful, and the storage unit was exactly what I needed. It was a clean unit and behind a very secure, high gate/wall. I highly recommend this place!

Liv and Ernie are very helpful. Great place for your storage needs!

I have been in search of a storage facility and finalized a unit with Assured on exchange parkway. I wasn't sure how much space I really required so walked in and spoke with Liv. She is a wonderful person with a calm and inviting demeanor. She showed me the two units that I was interested and helped me size out what I I would really require. We drove to the units instead of looking at pictures. In the end she made her self available for any questions and helped with explaining everything that I signed. I would recommend.

Absolutely fantastic facility! Competitive pricing, secure units, clean facility and their staff is beyond helpful!

Liv has been very helpful and I was able to complete the entire process online. This has been very convenient location, closer to home.

Quick and easy to get a unit. Very straightforward and got paperwork done fast!

First time customer at this storage facility and I feel comfortable to say I plan to continue to use this particular storage unit for it’s service, cleanliness, and security features. Liv’s customer service went above and beyond that of a traditional storage manager. Thank you so much and you have truly earned my buisness for the years to come!

I had just rented storage there today! Liv was wonderful and so friendly i knew I had the right place as soon as I met her. The unit I rented was clean as a matter of fact the property was very well maintained! I highly recommend this location! Thank you Liv for such a wonderful experience.

The people at Assured Self Storage are great! Check them out if you ever need to store your belongings.

I just wanted to take the time to say do not hesitate to use Assured Self Storage on Exchange in Allen. Store Manager Liv or Olivia is amazing,they make you feel like family. It is my 1 st experience to use storage unit and I was amazed with Olivia's professionalism. Long story short: Great place. Clean and nice unit. Great service. Friendly and helpful staff. I would give Olivia as a manager 15 stars if I can.

Staff went above and beyond to accommodate my needs. Facility is clean and well maintained. The entire transaction was so efficient and easy.

If you are local and looking for a storage unit, look no further. Great service from the friendly, helpful managers. Super clean, tidy and well looked after. What more could you ask for.

Very helpful and attentive service. Facility is clean and well maintained. I feel very comfortable storing furniture and goods here.

Very helpful both in getting a unit and moving out of the unit. Rented a 10x10 which was very clean and open. They set me up with a very convenient location in the facility which was super helpful since we would come and go often for little things. If I need to use a place for self storage I'll be back in touch. Really liked the privacy, seems very secure too. Thanks!

The most amazing staff !! Excellent facility, great location ! But I can’t say enough about the staff !!

Great place run by wonderful people! They have been so helpful and flexible with our storage needs!

Liv at Assured Storage has always been fantastic to work with. The facility is clean and we’ll kept and the service has always been excellent. I highly recommend them!!

Liv was amazing. Not only did she explain everything thoroughly but gave me a great deal on my storage unit. She was thorough and very patient. She would be an asset to anyones TEAM. Will definitely recomend Assured Self Storage in Allen, Tx. to everyone I know. Also, she made sure we both stayed safe, social distant and masks.

Liv and the Team were Great...Anyway they could make it happen, they did. Thank you..!!

Liv and Leah are Great, Fantastic, Awesome Sauce!!!! I am a busy person and they made my process so easy. I had to travel so Leah sent all my documents to me via email/docusign. When I got back to town I went in and Liv almost made me ugly cry, she help me in ways only God can understand. If you ever need storage please check them out. You can even get a one year rate guarantee to keep you on your budget. Thanks so much ladies for your absolutely fabulous customer service, your time, and your patience.......

Awesome experience, friendly, helpful and left feeling I had been talking with a lifelong friend.

Manager Liv is nice The storage park is clean and quiet.

Moving from over 1,400 miles away can be overwhelming especially in pandemic times. When researching for a self storage unit, Assured Storage of Allen, Texas seem to check all my boxes for storing our priceless belongings. (Old baseball mitt from high school-priceless). Assured met the following requirements. 1) extra security 2). Extra wide drive lanes 3) staff person lives on premises. 4) code entry only gates. 5) wide variety of storage sizes to choose from climate controlled or exterior. 6). easy signup. 7) payment can be accepted on line. 8) units are IMMACULATE which I appreciate 9). Any time we were visiting the property, they would walk out of their office to confirm who we were. 10) Strict maintenance with remediating and managing rodent and pest activity. 11) Won several awards for cleanest - I agree. What was most welcoming was one of the property managers named Liv. She was professional, accessible, answered all questions and more, accommodating to our unique needs, offered clarity, hands-on approach until we were fully satisfied and she is a lovely person. There were a few hiccups with billing, nothing outrageous. What was appreciated is how Liv corrected and clarified the situation immediately where most companies would not prioritize such a small item. She was happy to show us around. There were other property managers which carried themselves well. Liv created a welcoming atmosphere confirming our long distance decision was the correct decision. Thank you Liv for making the transition smooth, easy and friendly knowing our personal items are safe and sound.

Outstanding support and communication while I am overseas and needed immediate storage! And when I had to get a piece of furniture out of storage to my mother in Oklahoma on a Sunday, Liv was super accommodating. Couldn't ask for better customer service!!!!!!

What a delight!! Amazing customer service and accommodations. Perfect experience and I’ve used storage many times before. This is the best one ever.

Best customer service ever! Very professional and very prompt service! Also very clean and affordable Storage facility! I highly recommend this location and Liv is such an uplifting and helpful person! Go see these folks ,you won’t be disappointed!!

Never been inside but their sign out front always has something clever on it. 6/5 stars.

Is this a place where I can store a boat? Also can you tell me what price range it would be for a 19 1/2 foot boat

Always clean and secure, office staff is very friendly and units are priced competitively with other storage. I have been very happy storing my stuff there and definitely highly recommend.

I have been very pleased with the service. The premises are always very clean. The staff is awesome, they are always very helpful and professional. I recommend this place highly.

I have been a tenant since this Allen location as been open and this place has always remained very clean. I have always used the climate control units, but have have had a few different sized units... the lighting is helpful. So happy I chose Assured!

I simply cannot recommend Assured Self Storage in Allen enough! Ernie hooked us up with a storage rental last minute when we were in a pinch and our last storage unit fell through. We showed up on a Saturday night just minutes before they closed and he still helped us out and was very patient and helpful. I cant express our gratitude enough! Very reasonable prices and brand new, clean storage units. Thank you Ernie!

If you need a very clean and friendly place to store your stuff this is it. Last October I need a spot to store an 18' trailer. Natasha and her staff went out of their way to help me find a spot. Big bonus was 24 hr access. In January I need a storage unit also. Again very accommodating and reasonable price.

I highly recommend this storage facility to anyone in the area. The facility is very well kept and the staff are friendly and helpful.

Excellent staff and experience. While loading into our storage units, staff brought ice cold waters and came to check on us. Great solution for personal or business storage!

I recently moved into a storage unit here and couldn’t be happier! The unit was clean and ready to go with nothing needed. The management is top notch and friendly too!

Great experience!

In researching storage facilities in the area due to my possible relocation, I came across Assured Self Storage - Allen. The property manager, Natasha, was a great help and very informative! She answered all my questions and even gave me a tour of the available units based on my storage needs. I highly recommend Natasha and Assured Self Storage – Allen for the excellent customer service and options!

What a great experience I had in dealing with this company. Natasha was awesome in helping me with my storage needs! Definitely recommend to anyone looking for a new storage company

Very friendly staff and great to work with. The facility is new, very nice and clean. I will use them again if needed.

My wife and I needed a nearby storage unit and this location was perfect for us. The rental agreement was quickly handled and the unit was just the right size. Entry and exit to the grounds is easily done with a key pad. We received a 25% discount for the first 3 months that we used the facility. Everything went well.

So nice to work with Natasha and Ernie. Thank you for your help! I had a great experience! The climate controlled units are fantastic! They are so clean and nice! I just rented a second one over the last weekend. I highly recommend to anyone looking for a nice storage to check it out!

Very nice storage with excellent service

Great location. Very pleased with the service and the storage unit.

Assured self storage is a new nice clean facility. Very professionally ran. I feel like it's a very safe place to store my trailer. I looked at a lot of storage facilities and this is by far the best! There friendly staff makes it feel like a neighborhood storage facility. Unlike a lot of the other ones that have the big corporate name. I recommend it for anyone that needs a storage facility in the Allen area.

Very easy to work with, worked with us on access to our units as we moved, and helped us as we moved out of the units. We had inside conditioned units - and if you have ever had these they can be a pain if you want something in the back or middle of them - then put the rest of the stuff back in the unit. They worked with us to make this very easy. Good introduction rates, if you are going to be in ANY storage unit for longer than the introduction rate (even if not planned for) look at the regular rate. What is the value of the stuff in the unit? Divide by the regular rate - does this make sense to you as you are using the units. For a move or temp storage? We picked Assured not because they were the cheapest - that counts - but also because of the location in the heart of west Allen. And because as you are moving you will need food and there are plenty of options near Assured. Right off of Exchange near Alma - perfect.

Super friendly manager. Clean/quiet facility with lots of storage options.

Amazing customer service!

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What a life saver they were this past weekend for us—Needed a last minute unit and called them on the phone. They were just closing but they were super nice and stayed open so that we could get there to rent a unit. Very friendly and just awesome people to rent from

Great storage place!! Natasha is amazing! Safe, secure and very well lit. My unit was very clean. Best place around Allen to rent from, wouldn’t go anywhere else.

The staff is super friendly, explain the contract thoroughly, and ate excellent with following up via email. The facility is kept clean and I feel safe going to my unit at night.

Natasha is so helpful and the units are so CLEAN!!! Really appreciate all the lighting in units too! Mine is in climate control and the lighting in your unit makes a huge difference!! Love it here!!

Great place, good location, very military friendly. Ask for Natasha, great help

Natasha and Ernie have been fantastic to work with. The prices are reasonable, the customer service is exceptional and the facility is secure. I would definitely recommend using Assured Storage is you live anywhere in the metroplex!

Great place to store your extras! Management was super friendly.

Nice people. Clean facility. Good rates. Would recommend.

The staff and place is great! I recently rented a space and Ernie made the experience fast and easy. The place is extra clean and well secured. I made a mistake on my check out date and Natasha was awesome and helped me get everything taken care of without any hassle or extra charge! Highly recommend this storage unit if you're needing one. Thanks again for everything!

Best decision we made was renting a storage unit from Assured, Ernie was so helpful, so nice helping guide me through and Natasha was awesome. So friendly and the place is spotless.

Glad to have chosen Assured Self Storage! Very pleased with the service and prices! Highly recommended to others!

Super friendly manager.

Clean and nice. Family owned and they are very nice.

Went in a few weeks ago. Saw Natasha and Ernie. Got me squared away quick at a great price. They supplied the lock band new. Couldn't be happier with the service and storage options.

Wonderful new place and great service! I reserved my space on line and Natasha had everything ready for me when I came in the next day. Thank you Natasha for all your help and making it so easy. :)

I rented a space here today - and I had a wonderful experience. Natasha enthusiastically answered all my questions and explained various options I had. The facility is clean and the storage is very accessible - great location and good price point - strongly recommend to anyone looking for storage space!

Natasha was very patient and showed me many different storage combinations before I made my selection and then she made signup painless.