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Address

14729 Inwood Road
Addison, TX 75001

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-763-5418

972-763-5418

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-763-5418

972-763-5418

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x6'
    Online only price
    $ 18/mo
    Online only price
    Half Price Sale
    Small 5'x6'
    • Upstairs/stairs
    $ 18/mo $36
    Online only price
    Half Price Sale

    No Obligation

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    9'x10'
    Online only price
    $ 58/mo
    Online only price
    Half Price Sale
    Medium 9'x10'
    • Inside unit
    • 1st Floor
    $ 58/mo $116
    Online only price
    Half Price Sale

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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x10'
    Online only price
    $ 63/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Upstairs/elevator
    $ 63/mo $126
    Online only price
    Half Price Sale

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    10'x10'
    Online only price
    $ 63/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 63/mo $126
    Online only price
    Half Price Sale

    No Obligation

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    8'x15'
    Online only price
    $ 65/mo
    Online only price
    Half Price Sale
    Medium 8'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 65/mo $130
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 66/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 66/mo $132
    Online only price
    Half Price Sale

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  • Save Impression

    7.5'x15'
    Online only price
    $ 67/mo
    Online only price
    Half Price Sale
    Medium 7.5'x15'
    • Upstairs/elevator
    $ 67/mo $134
    Online only price
    Half Price Sale

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  • Save Impression

    7.5'x10'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 82/mo $109
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 84/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 84/mo $168
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    14'x19'
    Online only price
    $ 85/mo
    Online only price
    Half Price Sale
    Large 14'x19'
    • Upstairs/stairs
    $ 85/mo $170
    Online only price
    Half Price Sale

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    10'x15'
    Online only price
    $ 87/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 87/mo $174
    Online only price
    Half Price Sale

    No Obligation

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    10'x15'
    Online only price
    $ 91/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Upstairs/elevator
    $ 91/mo $182
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    16'x20'
    Online only price
    $ 98/mo
    Online only price
    Half Price Sale
    Large 16'x20'
    • Upstairs/stairs
    $ 98/mo $196
    Online only price
    Half Price Sale

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    8.5'x10'
    Online only price
    $ 102/mo
    Online only price
    Medium 8.5'x10'
    • Inside unit
    • 1st Floor
    $ 102/mo $136
    Online only price
    1 unit left!
    Limited availability

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    12'x20'
    Online only price
    $ 131/mo
    Online only price
    Half Price Sale
    Large 12'x20'
    • Outside unit
    • Drive-up access
    $ 131/mo $262
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    15'x15'
    Online only price
    $ 196/mo
    Online only price
    $1 first month rent
    Large 15'x15'
    • Inside unit
    • 1st Floor
    $ 196/mo $261
    Online only price
    $1 first month rent

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  • Save Impression

    10'x20'
    Online only price
    $ 197/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 197/mo $262
    Online only price
    $1 first month rent

    No Obligation

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    15'x30'
    Online only price
    $ 445/mo
    Online only price
    2nd Month Free
    Large 15'x30'
    • Outside unit
    • Drive-up access
    $ 445/mo $594
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Addison Storage Units Near Dallas North Tollway and I-635

Addison storage units are available near the Dallas North Tollway and convenient to I-635. Public Storage in Addison is ready to help you with indoor storage, outdoor storage, and climate controlled storage in a variety of sizes.
About two miles south of Addison Airport, business and personal travelers can use a 5x5 storage unit to store personal belongings, work supplies and travel gear just minutes from the runway. 5x5 storage units are also a great place to store your clubs between rounds at Maridoe Golf Club or Prestonwood Country Club.
Across the street from the Inwood Soccer Center, a 10x10 storage unit can be used as an extra-large sports locker, holding balls, bags and equipment, as well as hiking and biking gear for trips out to Vitruvian Park.
For families struggling with space, apartment and townhome dwellers, and local businesses who need offsite storage, our spacious 10x20 storage units are here to hold your most ambitious hauls.
At this property, you'll find indoor climate controlled storage units and outdoor storage units with drive-up access, so you can find a storage solution that fits your self storage style.
Known for an abundance of amazing dining, entertainment and nightlife options, there's rarely a shortage of things to do in Addison, and you'll have more time to do what you love with your storage needs taken care of! Use our eRental program to book a contactless move-in that works for your schedule today.
At this Addison Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 355)

    November 27, 2023
    Public Storage Ramiro Torres
    Cuanto $ cuesta uno de 5X5?
    November 15, 2023
    Google Public Storage Michael Clakley
    After arriving to find the unit I Rented was up a narrow flight of stairs and too small of an opening for my refrigerator, I tried contacting the office in person and by phone with no response. Calling the 800 # wasn't a help, only at the property could I get a bigger unit, which is where I was. An hour and half later and 40 minutes on the phone I canceled my reservation, only to be told 29.99 wasn't refundable. Wish I could give 0 stars
    October 31, 2023
    Google Public Storage kashmunnyhunny
    Customer service are liars. Promised to credit my account thru email never have. Rent elsewhere. Will lock your things the same day you’re payment is due. Beware!!!
    October 12, 2023
    Google Public Storage Joseph Cage
    Kay was really nice and has a GREAT personality and GREAT customer service!
    October 11, 2023
    Google Public Storage Daniel Rodriguez
    September 12, 2023
    Google Public Storage Whooptee's World
    First time renting a storage and I loved the process. I didn’t have to speak to anyone AT ALL and I like that haha. When I got there my key lock was inside the storage and I was still able to move all my things and not postpone it due to me coming after business hours🙂 Can’t beat 25 bucks a month for a 5 foot by 6 foot either (I’m a minimalist)
    September 8, 2023
    Google Public Storage Nana Phone
    Best facility I've used, great customer service. Awesome place, very friendly 😀 👌
    July 9, 2023
    Google Public Storage Brenda Copeland
    My experience with Jimi Hendrix was a delightful one. I was driving by his location and I stopped in to inquire about storage units and rates, security, etc. He was very helpful and very knowledgeable. I let him know that his customer service skills was exceptional and I thanked him for his time and I let him know that when I'm ready to pursue a storage unit that I would be coming back to his location. Sincerely, Brenda Copeland
    June 29, 2023
    Google Public Storage Jonathan Jay
    May 27, 2023
    Google Public Storage shaaron wheeler
    I got my spot discounted then Price increased and I hadn't been there but a few months. I was unaware that this could happen especially since lights in my building were out for some time. Mgmt excellent customer service in the office.
    May 16, 2023
    Google Public Storage Stilio
    Literally sitting in front of the office at 11:25am on May 16th, 2023 and no one is here. No one answers the phones. No one responds. I am supposed to move everything in this week and I came to get a refund on a lock as I have one and that’s their policy. I’m just going to cancel this before I even move in and go somewhere else. I’ll see what money I can get back from my bank.
    May 9, 2023
    Google Public Storage Clint Jett
    February 3, 2023
    Google Public Storage merina konsoya
    Well it’s tough opening the gate and it’s really not a 1$ your first month that’s a lie. But miss Sheryl is great. Very welcoming and kind. Made the experience better
    January 25, 2023
    Google Public Storage Edith Garcia
    Excellent customer service Jennifer is the best 👍
    January 25, 2023
    Google Public Storage Alexis Bradford
    This facility was nice and clean the employee was very accommodating and display excellent customer service probably one of the nicest facilities I've visited as of yet
    January 9, 2023
    Google Public Storage Rhonda Johnson
    This place has a kiosk instead of a human to assist you! But it very easy to pay your bill not sure about renting a unit Which you can do also. Do not waste your time going to the store on Alpha and Preston!!! Or in Addison!!!! Just go to Greenville/Walnut hill. You endand out in a few seconds and your receipt will be email to you if you have it set up that way.
    December 19, 2022
    Google Public Storage lisa larocca
    Becca was great even though I wasn’t the nicest person. Our unit’s light was out in fact the whole row!! Cleaning and painting and sanding right in front of elevator to our unit. Not good but she made it good by changing to a ground unit at same price. Thank you
    December 8, 2022
    Google Public Storage Brendan Diggins
    November 28, 2022
    Google Public Storage Joe Parker
    Plenty of space at affordable prices and the manager is extremely knowledgeable and friendly!
    November 24, 2022
    Google Public Storage Kicks with a Twist Support
    Save your money, do not rent here. They’ll rob your unit.
    November 24, 2022
    Google Public Storage Moe Meeks
    Avoid this place and go elsewhere.
    November 13, 2022
    Google Public Storage Paul Siegmund
    The attendant the was on duty was Becca. She was very professional and explained everything clearly and answered all of our questions. She walked us to our storage unit and checked that it was clean. On the way back to the office she spotted a couple of nails and pieces of trash and picked them up! Excellent customer service! Very pleased and would highly recommend this storage facility!!!👍👏👍
    October 21, 2022
    Google Public Storage Olive
    The office worker is NEVER there during office hours. It is not at all possible to even get a human on the phone. This has been a nightmare experience, I can’t even get help with the issues I’m having. I hit my breaking point the last time I tried to get her to answer the door. The windows upstairs (where the office person lives!) were open and fans turned on. I started shouting up to the apartment to PLEASE HELP ME, I’VE BEEN COMING BY MULTIPLE TIMES DURING OPEN HOURS TO ASK FOR HELP AND THE DOOR TO THE OFFICE IS LOCKED AND EMPTY. Who’s getting paid to literally do nothing? Anyways, a random man came to the opening of the window and told me he didn’t know where she is….I don’t know. So weird and unprofessional what’s going on at this location. I do not recommend, go elsewhere! UPDATE:: Jennifer is SUPER HELPFUL! 😁 She works Tuesdays and Wednesdays, so if you have to speak with someone, make sure you come up when she is working. She was very understanding, remorseful, and helpful after talking about my review. She didn’t say it, but it’s very clear that the other person who works here isn’t doing their job. Anyways, Jennifer deserves a raise.
    October 3, 2022
    Google Public Storage Santos Hernandez
    September 22, 2022
    Google Public Storage Melanie Walker
    The office/ property manager Jennifer at the Inwood Road, Addison location was extremely helpful yesterday. Very responsive and professional. Wish I could give her more than 5 stars!!
    July 26, 2022
    Google Public Storage Xingming Qu
    Shirley has been extremely helpful with my rental
    July 25, 2022
    Google Public Storage mark foster
    This location is terrible. Stay away elevators do not work and the on-site staff is never there.
    July 14, 2022
    Google Public Storage K Martin
    This place is a dump
    April 27, 2022
    Google Public Storage Sherre & Jake O’Brien
    Great place and honest.
    April 26, 2022
    Google Public Storage Pridelyne Financial
    Friendly place and they won't rip you off!! Clean and safe!!
    January 6, 2022
    Google Public Storage Taylor Thomas
    The Office/Property Manager Becca is a Windfall making this an exceptionally desireable property to hold valuable storage 24/7 live surveillance lives on the property in an affluent part of Dallas,TX by the Galleria Addison a quiet resort destination. Becca a student is extremely efficient,accomodati g bends over backwards to always be helpful shard working she makes me tired very warm,personable,friendly,knowledgeable patience of a Saint she makes the dreary task of storing goods actually a pleasant experience always charming&cheerful Public Storage really got lucky with her sure she'll be running the company in no time I can't thank Becca enough for her valuable time,excellent customer service never fails not enough gratitude I could go on&on Thank you Becca&Thank you Public Storage for hiring such excellent&loyal staff
    December 10, 2021
    Google Public Storage Graciela Martinez
    November 9, 2021
    Google Public Storage Thomas Preciado
    Cindy was very helpful and resourceful. Thank you Cindy. Oldy but a goodie!!
    October 20, 2021
    Google Public Storage Amanda P
    Cindy was so helpful when I lost the key to my storage unit. Love the ability to make an online reservation. One note... this location doesn't have an elevator so keep that in mind if renting the upper floor.
    September 22, 2021
    Google Public Storage Keith Jacobs
    Cindy made my day she gave me inspiration and helped me get a storage..
    August 19, 2021
    Google Public Storage KJ Wood
    Cindy rocks! She is happy and helpful and a pleasure to do business with!!
    August 19, 2021
    Google Public Storage Rob Powell
    Cindy was excellent to work with and get me pointed in the right direction to solve my issues. She give us the information to address the issues about accessing the unit. Thank you Cindy for going above and beyond to help me!!
    August 17, 2021
    Google Public Storage Bart King
    Nice location.
    August 12, 2021
    Google Public Storage Lisa Fleming
    Cindy and Becca were great and very easy to work with. The facility is well kept. We had a very good experience.
    July 28, 2021
    Google Public Storage Alex Kim
    Staff made it very easy to reserve a unit. The property and storage unit are well maintained. Very happy with my experience.
    July 9, 2021
    Google Public Storage Shelly Brown
    Cindy is extremely helpful and a pleasure to work with. I’m so happy I chose this location!! Thank you again Cindy 😊
    June 29, 2021
    Google Public Storage Anil Varghese
    Jessica and Becca were extremely helpful in move preparations!
    June 27, 2021
    Google Public Storage Angell Scott (Eternal Sunshyne)
    June 12, 2021
    Google Public Storage Abraham Cooks
    June 10, 2021
    Google Public Storage Kim Dominguez
    Renter beware. There have been multiple break-ins at this property. The only thing this company will tell you is that "you store at your own risk" this is the saddest thing I have ever heard. A customer is storing their belongs at this company presuming they will be kept safe. There is only one camera at the front gate. Let me add they are great at apologizing, but not securing the items placed at their storage facility by THEIR customers. Pleaseeee I beg you to choose another place to store your items. My storage unit was broken into A. First inconvenience and now B. Second inconvenience I have to find a new company and move my items at my own expense. Yeahhhh for me for trusting a company with such a large branded name like Public Storage. DO NOT RENT FROM THE ADDISON LOCATION!!!!!! PLEASE
    June 8, 2021
    Google Public Storage Ndashe
    May 14, 2021
    Google Public Storage Jim Beckett
    April 9, 2021
    Google Public Storage Keon Johnson
    CINDY IS THE BEST, took care of me in less then five minutes and put a great smile on my face
    March 24, 2021
    Google Public Storage Mila Goldman Moore
    Honestly floored by the incredible customer service at this storage facility! I have rented from many similar facilities over the years, but it's the people here that differentiate it; they really go above and beyond for their customers. Today, I was running around town on a super tight schedule, and had movers picking up items from my space at Public Storage, but realized I had lost the key to my space! The lovely ladies sprung into action for me to cut my lock so the movers could get to my items and they did it with a smile and a sense of humor. I've had nothing but a great experience here in the 3-4 months I've been storing items here!
    January 31, 2021
    Google Public Storage Kimberly Franks
    I love public storage Joann is my favorite manager...
    January 28, 2021
    Google Public Storage Neera Satyria
    Cindy is the world's greatest woman. Mad love for that lady!
    January 18, 2021
    Google Public Storage Damira Albekova
    Becca and Cindy have been absolutely wonderful and very helpful. Ladies, you make the whole experience so much more hopeful and positive. Thank you both for everything. Public Storage wouldn't be the same without you two!!!
    December 29, 2020
    Google Public Storage Jeffrey Moss
    Let me first say that Becca is a great employee. Now, I want to share my experience with this facility. My furniture had been in storage for over three years. When we arrived to clear the unit, my original solid granite dining room table top was lying in the center of the floor, smashed. My antique music stand was also destroyed. I was talked into the Orange Door insurance policy to protect my belongings when we first rented the unit. I filed a claim with Orange Door. No one called me back for almost three weeks. I was then told my $2000 table top and antique music stand were not covered due to ridiculous reasons that will never happen in a hundred years to anyone, ie. lightning strike, sonic boom, etc. I was not told about this when I was forced by Public Storage to purchase the insurance. The facility is clean and safe, but do NOT buy the Orange Door insurance. It is a rip-off, and has the worst customer service in the entire insurance industry. I should know. I have been in the insurance industry for years. By the way, they will raise your monthly rate on your unit without telling you in advance at Public Storage.
    November 22, 2020
    Google Public Storage keyona williams
    Becca was the best from check-in to check-out and made me feel safe & welcome! If you're in need of storage I recommend them! 2 thumbs up
    November 11, 2020
    Google Public Storage M Davis
    October 22, 2020
    Google Public Storage Sonja El
    I had a problem with the unit after I reserved it online because it was on the 2nd floor, the door was too narrow and that particular building had no elevator. Becca made it a smooth and easy transfer. She even gave me 3 days on the previous unit.
    October 7, 2020
    Google Public Storage evelyn valentin
    September 24, 2020
    Google Public Storage Scott McClendon
    Clean
    September 24, 2020
    Google Public Storage Eric Adams
    Cindy's the best!
    August 21, 2020
    Google Public Storage George Duncan
    August 17, 2020
    Google Public Storage Roberto Rodarte
    July 17, 2020
    Google Public Storage Michael Greer
    Cindy at public storage in Addison Has all the ANSWERS. She’s an OLDY BUT BY GOD A GODDIE.
    July 8, 2020
    Google Public Storage Glenn Lukin
    Cindy went above and beyond any expectations I might have had. Very thoughtful, she did more to accommodate my needs and made a last minute adjustment to my account to save me $$, where another company would probably have just taken the easy way out and collected an extra month's payment. EXCELLENT customer service!!!
    June 25, 2020
    Google Public Storage Yvonne Fritz
    I rented a climate-controlled unit for approximately six weeks. On a recent visit to store property, we discovered the celling was leaking and water had spilled on to our stuff. I got the manager and after stepping on our property, she advised us after we expressed our concerns that "we stored our stuff at our own risk" and she would provide the number to the DM and insurance company. To immediately alleviate our problem, well that was up to us...she was unable or unwilling to provide any paper towels, mops, etc. She suggested we either move our stuff away from the leaking celling (our unit was full) or move it to another unit on the property. She commented more than once nothing she said would "make up happy." (Some compassion would have been nice and not stepping on our property when she came to inspect the unit would have also been appreciated.) We chose neither option nor moved our belongings to another property with another company. I called the DM and left two messages, neither call has been returned. Rent at your own risk. The property manager seemed Ainconvenienced by our dissatisfaction. While I understand it may be "at our own risk," I did expect to rent a unit in a building that was not in disrepair. As a final note, two days later we moved (at our expense) to another unit. I did what was asked and spoke to a young lady and advised her the unit was vacated and I needed to cancel the billing. Though I was told I would get an email confirming cancelling, I did not. Turns out she never cancelled it and I am glad I called or they would have gotten another month’s rent. Regarding the DM not returning my calls I was simply told; you aren't the first to say that. This place left much to be desired. So glad we moved to another place that cares about their customers.
    June 22, 2020
    Google Public Storage Whats Your Java
    Great experience. Very helpful. Use Public Storage on Inwood as my go to storage.
    April 25, 2020
    Google Public Storage Julio B. Sanchez
    Cindy’s the best! She made the move in process fun and painless, and the facility itself is nice.
    April 14, 2020
    Google Public Storage Mike J
    Cindy was sooooo awesome! Totally love her!! She really helped us get setup!
    April 2, 2020
    Google Public Storage Guerdina francois
    Kelly was great
    March 31, 2020
    Google Public Storage Jose Hernandez
    Misti helped me out on this one. Great customer service and very friendly. Highly recommended.
    March 28, 2020
    Google Public Storage Mary Schwartz
    Debbi was amazing and gave great advice! Highly recommend this location!
    March 9, 2020
    Google Public Storage Joseph Carr
    Great staff. So helpful
    March 5, 2020
    Google Public Storage TOBY ROBERTS
    Brittany gave excellent customer service!
    February 28, 2020
    Public Storage Carolyn Stewart
    What size unit do I need to store 35 banker boxes
    February 25, 2020
    Google Public Storage joyce smith
    Patrick gave awesome service!😊
    February 22, 2020
    Google Public Storage Lauren Walters
    Patrick was awesome and super helpful! The process was seamless and he covered all the details. Thank you.
    February 21, 2020
    Google Public Storage Lupe Martinez
    Patrick was extremely helpful and knowledgeable would recommend working with him anytime!
    February 17, 2020
    Google Public Storage 392 APACHE
    Brittany was very helpful in securing me a spot today,was very professional,great attitude and smile,thanks.
    January 17, 2020
    Google Public Storage Fathi Muhammad
    January 16, 2020
    Google Public Storage M Harris
    Ms. Britney is hands down Ms. Public Storage. She definitely should be the top person in the Addison location
    January 16, 2020
    Google Public Storage legion cold
    Cheapest place in dallas no harassment and very cool people highly recommended no people hanging around the area, gate code so its safe
    January 15, 2020
    Google Public Storage Phil F
    The facility appears to be an older but well maintained property. The second floor has two steps placed in different spots which make wheeling a cart impossible without offloading and reloading it in different locations (hence four stars instead of five). The price made up for the inconvenience of the steps. The employee assisting me, Brittany, exceeded my expectations in a very positive manner! She is committed to assisting her customers, upbeat, and down to earth friendly. She was a pleasure to deal with.
    January 11, 2020
    Google Public Storage Zen Boho
    Brittany is very professional yet approachable and helpful! She answered all my questions when I came to rent my storage earlier this afternoon! She is simply the best!
    January 4, 2020
    Google Public Storage delwyn phillips
    I just want to thank Brittany for being so energetic and helpful with her follow up calls and due diligence in finding me the right storage space to fit my move... 5-stars Brittany!! your awesome
    December 20, 2019
    Google Public Storage Major Youngblood
    Great customer service, friendly, and fast.
    December 11, 2019
    Google Public Storage T Z
    Great service, Becca is very professional and helpful.
    December 10, 2019
    Google Public Storage Kim Dominguez
    This is by far one of the worst public storage facilities I've everrrrr encountered. The elevator is always broken and there are never any dollies. Sadly my unit is far from the stairs which I have to take. I have to carry one item at a time due to the elevator always being down and there never being any dollies. Unfortunately, my stuff is already here. Just please choose wisely when making a decision to be here!!!!! Update a month later the elevator is broken again. Go figure. A lady named Lauren called me and told me the elevator was going to be fixed for the fourth time in 2 months. I was supposed to be out by November, but sadly had to pay another month. I'm moving my stuff out in my car and dont mind multiple trips, but when your having to go up and down stairs let alone a long hallway one becomes incredibly tired. I absolutely hate this place, but love public storage. This is the worst and most awful experience ever. They do not have a functioning elevator at this place period. Oh and btw everyone is always sorry.
    November 25, 2019
    Google Public Storage Kristen Cargal
    Be warned!! After your storage unit gets broken into here (apx. $1000 worth of stolen items) you will not even be notified.
    November 22, 2019
    Google Public Storage Lori B
    Brittany was stellar and brightened our day. She is very thorough and gave us a tour of 3 units in the cold 🥶 lol. She’s very friendly and deserves all she desires in life.
    November 21, 2019
    Google Public Storage Larry Stallworth
    Brittany was very helpful and provided great customer service. I was in and had storage in a short period of time.
    November 18, 2019
    Google Public Storage Game Great
    Great customer service
    November 12, 2019
    Google Public Storage Preston Burrell
    Drew was the best. Great attitude and we were in n out in a jiffy!
    November 9, 2019
    Google Public Storage Loc Cubias
    November 1, 2019
    Google Public Storage Carrie Ayers
    If I could leave 500 negative stars that would be for me. I reserved my space a month ago for a move. Since then, I’ve received at least 7 emails and probably a dozen phone calls about my space. Thank all my lucky stars I didn’t show up with a moving truck as originally planned, because despite checking in ahead of time as instructed, despite 2 phone calls today confirming my move in, despite every single email specifically referring to my move in and my reservation, I arrived early to be told that not only do they not have the space I reserved, they have NO SPACES. NONE. ANY SIZE. ZERO. Oh, and my move in reservation? Turns out that was a complete fabrication. And false advertising and a deceptive trade practice. What I actually had reserved, I was told for the very first time, was the rate. Apparently no one thought maybe I needed to know during those emails, voicemails and phone conversations that in actuality they have zero spaces available. I don’t care how “nice” your staff is touted to be, if you are practicing business this way then shame on you and if I were looking for a space and reading this, all I can tell you is RUN. This is not the only storage place in town, but it definitely ranks dead last anywhere in my opinion.
    October 27, 2019
    Google Public Storage Tamara Davis
    Had a great experience at this location and Brittany made the process easy!
    October 17, 2019
    Google Public Storage Jeovanny Morales
    October 15, 2019
    Google Public Storage Benjamin Woodring
    Great customer service! Had an issue that was totally my fault resolved super quick. Their district manager is a boss with that angle grinder! Thanks again for all your help.
    October 5, 2019
    Public Storage Angell Scott (Eternal Sunshyne)
    Patricia was wondering, pleasant and a joy. She made my visit seemless
    October 4, 2019
    Google Public Storage Shelbie R
    Patricia is always so nice and helpful. Had another units available to show just in case you didnt like the one you booked online. Needed to upgrade size she had another one already written down. In and out.
    September 22, 2019
    Google Public Storage Javier Torres
    Highly recommended, Patricia the manager is always available to help you in everything you need, keep the gate closed and the place clean all the time
    September 20, 2019
    Google Public Storage Hakuna Matata
    Patricia was great. Great customer service kind and sweet helped us with all our needs. Thank you so much would recommend this place to anybody and everybody.
    September 16, 2019
    Google Public Storage Carolyn Brunston
    Patricia Petty at Public Storage in Addison is an Amazing, helpful, kind, polite customer service rep who goes above and beyond to make her customers feel welcome! We need more people with her attitude and she needs to be recognized for her excellence! I'd give her 10 stars if they were available!
    September 15, 2019
    Google Public Storage JoJo Showcali
    Love that 1 dollar special..
    September 15, 2019
    Google Public Storage Brent Johnson
    September 13, 2019
    Google Public Storage William Butare
    Patricia is absolutely amazing. She is customer focused, very professional and goes above and beyond to make this public storage a great experience. Thank you!
    August 24, 2019
    Google Public Storage RC Bunger
    August 23, 2019
    Google Public Storage Stephanie Summerfield
    August 18, 2019
    Google Public Storage David Hinojosa
    Patricia was fantastic. I was expecting a long and difficult process, but she made everything very simple!
    August 18, 2019
    Google Public Storage Terra Wallace
    Patricia was very helpful and professional. My public storage stay was an easy process and she was always available to speak with me. I’m thankful and it was a blessing to have her.
    August 15, 2019
    Google Public Storage Laura Fuentez
    Patricia is amazing and has the beat customer service ever! If you need a unit definitely go see her!!!
    August 15, 2019
    Google Public Storage Ben
    August 10, 2019
    Google Public Storage Erin Wood
    Patricia is amazing, was very helpful and even gave us an extra dolly when others were using the other one. She gave us waters when we were done moving out. Very safe and staff is friendly and helpful. Had stuff in here for 2 years. 10/10 would recommend.
    August 7, 2019
    Google Public Storage Monique Anthony
    Mrs. Patricia was very polite and professional. Amazing Service
    August 4, 2019
    Google Public Storage Makisha Smith
    My sister and I are the Smith Twins who just moved to Dallas, TX from Minnesota. Moving to another state can be very scary but we felt right at home when we met Ms. Patricia. We searched around looking at many storage places but we found the best deal at the Inwood location. Ms. Patricia was AWESOME! She showed us a storage unit that had the exact amount of space we needed, we were so grateful. Ms. Patricia walked us through the process of renting a storage unit, it was so quick and easy. We were able to get the best price, best storage unit and excellent customer service. Thank you Ms. Patricia and thank you Public Storage for having an AMAZING person like this working for you. THE BEST DEAL and CUSTOMER SERVICE IN TOWN!!!!!!!
    August 1, 2019
    Google Public Storage Auburn Michele
    Patricia was amazing and SOOOOO friendly
    July 25, 2019
    Google Public Storage April Green
    July 21, 2019
    Google Public Storage Karen Holley
    This is location is so well run. Patricia is courteous & professional. I’ve been essentially pleased. Wouldn’t choose any place else!
    July 11, 2019
    Google Public Storage Erick Mulumba
    Miss Patricia is the light of this office storage, the most sweetest,honest, genuine , helpful person , God bless Miss
    July 8, 2019
    Google Public Storage Ruthlyn Riley
    Patricia was very helpful and took her time to explain my million and one questions.
    July 7, 2019
    Google Public Storage Eduardo Arguello
    Great customer service, Patricia is awesome, always has answers to every questions and explains carefully.
    June 24, 2019
    Google Public Storage Josh Sniderman
    Patricia was lovely, absolutely lovely, definitely secure
    June 12, 2019
    Google Public Storage Michael Rottkamp
    Had a wonderful experience with Patricia. She had excellent phone skills and face to face skills. She personally walked me to the other side of the complex to show me the unit. Made the entire process very easy. Thanks!
    June 3, 2019
    Google Public Storage Rita Hernandez
    May 18, 2019
    Google Public Storage Happy Franklin
    Excellent customer service! I appreciate Patricia and the staff very much.
    May 16, 2019
    Google Public Storage Precious
    Patricia was so very caring, kind and sweet!! She went above and beyond her job to help us out and had great customer service. Patricia made us feel very good about renting here and I’m so happy we car to this location.
    May 14, 2019
    Google Public Storage Steve Cannon
    It is what it is!
    May 7, 2019
    Google Public Storage Jennifer Garcia
    I really enjoyed my experience here. Patricia was a very pleasant woman. She was very thorough and explained everything. Patricia Really made a difference in my day. I think they should promote her with the way she handled everything today. Shortly after I left I received a phone call from Patricia. Apparently I dropped my ID and my debit card. So again she was very helpful As that would’ve been A nightmare. Thanks Patricia
    May 5, 2019
    Google Public Storage helen king
    Patricia is very professional, very patient and helpful.
    May 4, 2019
    Google Public Storage Sammy Shitakhwa
    Patricia was very helpful and professional while helping me pick a perfect unit for my storage needs. Thanks Pat!!!
    April 28, 2019
    Google Public Storage NileppeZ
    April 19, 2019
    Google Public Storage Samuel Liu
    Just rent a unit for my goods, and Ms Patricia is a nice, helpful lady.
    April 16, 2019
    Google Public Storage Esteban
    Great location and very neat, tidy property.
    April 9, 2019
    Google Public Storage Ernesto Carranza
    Because they gave a great service and great attention and perfect customer service i will always use public storage thanks
    April 5, 2019
    Google Public Storage Get Up Radio Media
    A good place to store your items you still care about. They have gates with a code needed to go in and out for extra security. Some public storage have employees that live near the area for fast check on situations. They also offer insurance if needed.
    April 1, 2019
    Google Public Storage Stephen Chapital
    Great service from Patricia
    March 16, 2019
    Google Public Storage Wilecia Dickerson
    I don't have a storage here at this location but paying my storage here from another location since my location doesn't have staff on site on Saturdays and sundays it was fast and easy
    March 14, 2019
    Google Public Storage jalesha hartfield
    Patricia, was the absolute best! She’s goes above and beyond for the customers! This was my second time renting from public storage and Patricia was the same as before!!! I would recommend public storage to anyone!!!
    February 25, 2019
    Google Public Storage Kelley Kennedy
    Patricia is the best and always super nice and helpful. Recommend to everyone looking for a clean amazing storage
    February 25, 2019
    Google Public Storage Randy West
    Wow! Love this place because of the experience we received when we walked into the office. Patricia made us feel right at home. She is such a wonderful person that greeted us with a smile and answered all of our questions. She gave us a tour of the space we rented and just made the whole experience enjoyable! Public Storage must feel very fortunate to have Patricia representing their company. A+ and or excellent rating by us for sure!!’ Randy
    February 21, 2019
    Google Public Storage Jane Doe
    The property manager Patricia was absolutely charming and adorable, professional, knowledgeable, helpful, patient,efficient and you couldn’t have a better representative than this for Public Storage. Excellence in every level, you should figure out a way to clone her
    February 5, 2019
    Google Public Storage julie kim
    Our manager Ms. Patricia is simply the best. She is very professional and gives genuine care for all her customers. She personally would go out of her way to accommodate our needs (Ex: lending us her own tools when we had none). One time we called and got the answering machine and literally she would call us back while that message was still playing. She is so focused to give the best of service. When anyone chooses this location, they should rest assured that they are in good hands with Ms. Patricia.
    February 4, 2019
    Google Public Storage Cinde Schenkler
    Wow!!! Just WOW!!! Location is perfect for me; price was reasonable; access hours are great... And the Property Manager, Patricia...could not be more friendly and helpful!!! I'm just sad I can only rate five stars!!!
    February 3, 2019
    Google Public Storage Shellie Sutton
    January 26, 2019
    Google Public Storage Joey Mullins
    This public storage location is great, the employees are helpful and friendly. The facility is clean, secure and tucked back off the busy roads of Addison. The process of rent a unit was easy and stress free, I would rent from here again.
    January 6, 2019
    Google Public Storage Clarity Jadore
    I must say I've had the best experience at the Inwood location. It seems that the staff really stay in touch and make sure that you have a unit. Patricia is customer focused, service driven, personable and friendly. Thank you so much. Great place to rent a storage unit!
    January 6, 2019
    Google Public Storage Guillermo Ybarra
    Patricia una señora muy amble yo y mi esposa quedamos complasidos con su ayuda gracias por todo
    January 5, 2019
    Google Public Storage Royal Boss
    I love the fact that Patricia always return my calls in a timely matter and answers all mu questions along with kindnesd
    December 19, 2018
    Google Public Storage Vernon
    December 12, 2018
    Google Public Storage Gmail Account
    Good
    November 26, 2018
    Google Public Storage Cedric Nixon
    November 13, 2018
    Google Public Storage Debi Durbin
    Professional employees at this location. Very prompt and clean location . Thank you Nundee and Patricia for taking care of my needs
    November 4, 2018
    Google Public Storage Low Daniels Jr
    Too small hallways. Adequate rooms and too many steps
    November 3, 2018
    Google Public Storage Darnesha Kelly
    Patricia is so wonderful, she is polite. She works extremely hard. She is never lazy, my unit was upstairs and any time I had an issue she would come right up. She always had a smile on her face and never had an attitude, she rocks!!! If you want to have a pleasant experience, make sure to always ask for Patricia, Thanks so much for being YOU! :)
    October 15, 2018
    Google Public Storage Cali Garcia
    My first time buying a storage and it all went great ! They have one of the best/low prices you can find at a storage place. Very clean, well put together. Patricia is one of the first person we met there. Very nice and positive vibes. She will help you get your right sized storage with no problem. some are climate control which is another great thing about this storage. I recommend people coming here, well secured place 👍
    October 10, 2018
    Google Public Storage Ricer Girl
    October 4, 2018
    Google Public Storage abolition Rodgers
    Patricia is a Godsend, everything I needed​ and more, she provided. She went above and beyond, made sure I was taken care of. The whole time she was helping me I was looking for her wings. Today has been one of the worst days of my life until a certain person provided the light that I needed​ to see my way through the rest of the day. Thank you are words that can not hold the gravity of what Patricia have done for me, Public storage​ and the world, is a better because of you. Some needs to give her a promotion​ or a raise.
    October 1, 2018
    Google Public Storage Remington Sepp
    Super friendly staff! very helpful and never upset about me forgetting the gate code or my locker number!
    September 4, 2018
    Google Public Storage Gloria Calderon
    This is my first time getting a storage & Patricia really helped me out. She gave amazing customer service & she explained everything very well! Definitely recommend.
    September 4, 2018
    Google Public Storage Jocelyne Reyes
    Patricia gave us good customer service explained great prices and personally took us to see storages and left us satisfied with a perfect storage unit. Highly satisfied customer!!
    September 4, 2018
    Google Public Storage Victoria Calderon
    Patricia helped us look at storages and gave us a good storage for a good price and explained everything very well. She gave great customer service and helped us choose the right storage!!
    September 4, 2018
    Google Public Storage Raquel Mooring Peña
    August 16, 2018
    Google Public Storage Tia Thornton
    The manager Patricia was very friendly and knowledgeable and made our experience enjoyable.
    August 6, 2018
    Google Public Storage Idalia Edmiston
    We have been with this property since 2008 ant have had no concerns! I especially love dealing with the property Manager Patricia, she is very professional and friendly!
    August 6, 2018
    Google Public Storage Margaret Cox
    Friendly
    July 28, 2018
    Google Public Storage Rolando Rodriguez
    Associate Patricia was curtious, helpful, friendly and above all very patient in answering all my questions. I was felt very comfortable and at ease leaving my things at that facility.
    July 24, 2018
    Google Public Storage Frankie ppl Chorizo Gee
    Patricia was really nice gets you in and out quick 😎
    July 15, 2018
    Google Public Storage Amr Mostafa
    Patricia was so friendly and made my move in so smooth and easy, I do recommend this facility. Place is clean and neat.
    July 6, 2018
    Google Public Storage Ray Mitchell
    Very convenient and Patricia was excellent with customer service
    June 22, 2018
    Google Public Storage Cynthia Kuria
    Patricia!!!!!!! Thank you for being so amazing. I hope you see this review yourself. If you go to this location please make sure to ask for her. Patricia goes for it and is so efficient! Thank you- STACY
    June 16, 2018
    Google Public Storage Steady Steady
    I needed a storage unit quickly due to a job transfer. The staff at this location was very helpful. I would highly recommend this location. Patricia was very kind and helpful
    June 16, 2018
    Google Public Storage Gabrielle Collie
    Patricia was very patient and got me exactly what i needed and very quickly....she was awesome
    June 14, 2018
    Google Public Storage Cedric Daniels
    Friendly staff and efficient and polite
    June 8, 2018
    Google Public Storage Angel Romero
    Facility is clean and well organized. Joann was amazing in helping me find a unit and getting the paper work done; she was incredibly helpful!
    May 20, 2018
    Google Public Storage Jose Terrero
    An amazing and convenient location. The staff is awesome but I have to give a shout out to Joann! She has been amazing and very helpful! Thanks for your help Joann!
    May 20, 2018
    Google Public Storage Sasha Brown
    This was my first time getting a storage and I am so glad I picked this one. Joann the property manager is so so awesome I mean from the beginning until the end she was helpful, knowledgeable and super nice. If I ever need a storage again ill definitely without a doubt be back here! Thank you.
    May 18, 2018
    Google Public Storage Kirt Lewis
    JoAnn is extremely kind, and helpful.
    May 18, 2018
    Google Public Storage Erin robason
    Joann was awesome! The front office is hard to see but they do have one right behind the brown fence. The facility is clean and well lit inside, and the prices are unbeatable. I am very pleased
    May 10, 2018
    Google Public Storage Deidra Penrice
    What a breath of fresh air....I received Superior Customer Service!!! Nowadays, it seems customer service is a lost art....but not at this location! The property manager was very kind and professional; she was knowledgeable regarding the rental process and provided a wealth of insight concerning the local area and security of the property. The grounds were neat and well kept also. After Joann's orientation to the property and the rental unit, I had no unanswered questions. I was pleasantly pleased with the service that Joann provided.
    April 14, 2018
    Google Public Storage amy bogda
    Joanne is 100% wonderful. When the district manager, Chad, failed to return my calls,Joanne was there to save the day. I’ll always be thankful for her help.
    April 7, 2018
    Google Public Storage Susan Howard
    I when in looking for a storage unit I was helped by Joann she is very nice and knowledgeable she answered all my questions the best costermer service and the units were nice and clean
    April 2, 2018
    Google Public Storage C. Mechelle Fletcher
    March 30, 2018
    Google Public Storage Grace Means
    Joanne is a all around sweet women and always willing to listen and provides great customer service which I recommend to my frineds
    March 30, 2018
    Google Public Storage Sheniqua wynn
    JoAnn was excellent in giving knowledge of her property,she was very welcoming and gave me positive vibes and she made it easy and simple,thanks joann
    March 22, 2018
    Google Public Storage Jasmine Hall
    March 11, 2018
    Google Public Storage Sylvia Quarles
    Very good experience. Joann was very helpful and professional. Thank you so much for your help!!!
    February 28, 2018
    Google Public Storage Courtney Ward
    I have received nothing but excellent service from Kelesa every time I have visited this site. She was extreme helpful and knowledgeable. Unit was spacious enough for my belongings.
    February 28, 2018
    Google Public Storage tare
    Met Kelesa, she was extremely helpful and professional.
    February 12, 2018
    Google Public Storage Keana Washington
    Joann gave awesome service !!!!
    February 10, 2018
    Google Public Storage dereck broadnax
    Joann was very nice and helpful. Amazing customer service
    February 4, 2018
    Google Public Storage Sarah Surprenant
    Joann was fantastic! We went in looking for a storage unit in anticipation of our upcoming move, and she displayed some of the best customer service I've ever seen. Everything was explained thoroughly and the process was simple and painless. The security measures here are great as well, and we will have a lot of peace of mind knowing our belongings are safe while we are traveling extensively.
    January 23, 2018
    Google Public Storage Jacey Guess
    I called to get pricing, etc. to see about switching to a smaller unit and JoAnn was wonderful! She was very informative and went over all the options with me. When we arrived on site she was equally as helpful and helped us figure out what size unit we needed for our needs. JoAnn is very knowledgeable and helped make our transition a smooth one. I would highly recommend this facility, it is clean, easily accessible and the staff is great!
    January 14, 2018
    Google Public Storage Felicia Martin
    Joann was awesome! Quick and courteous
    January 13, 2018
    Google Public Storage D'Aria Howze
    Customer service was awesome. She was super sweet, greeted me at the door, asked how my day was. Very imformatinal also.
    January 7, 2018
    Google Public Storage Jill Kline
    Very helpful staff and recommend them.
    December 26, 2017
    Google Public Storage Alejandro VC
    December 23, 2017
    Google Public Storage john ellis
    The location sits back a little off off Inwood but once you arrive it’s a real pleasure to work with Joann. It’s obvious she does a great job due to the interaction with customers that I have seen.
    December 23, 2017
    Google Public Storage Winter Winter
    This location is very up kept and clean and inconvenient. Joann is one of the best and most helpful Employees. Actually the best. She is very friendly and extremely helpful when looking for the best storage. This location is the best in the area for storage.
    December 15, 2017
    Google Public Storage Livin life a Don
    The new manager Joann makes my visits a very pleasant visit. I do not wish to make auto pay, so I pay in person. Joann attitude and demeanor is what customer service should be model after. She makes you fell as if you have known her for years. Joann overall is a wonderful people's person. Thanks Joann for rating care of all concerns.
    December 7, 2017
    Google Public Storage Eduardo Duran
    Came in to make a payment for another location and Joann was there to greet me and take care of me. She went out of her way to make sure I was happy. My rate at my location was so expensive and hard to Handel and she listens to me and she said that she would see what she could to to help me. Well I got a call from my property manager that same day and they lowered my rent. Wow I was floored. I mean im not even at her location but she care enough to help.me. thanks Joan you rock.
    December 3, 2017
    Google Public Storage John
    Great service! Joann was very professional. Great experience.
    November 19, 2017
    Google Public Storage Myra Belle Olvido
    Joann is the reason why I chose Public Storage! She’s very friendly, knowledgeable and with great personality. I highly recommend her!
    November 16, 2017
    Google Public Storage Devan Kotalik
    Melissa was awesome and helped us out. Definitely worth your business.
    October 31, 2017
    Google Public Storage Esteban Díaz
    It is not every day that people encounter a company that genuinely cares about its customers and their needs. Without fear of being accused of stereotyping, typically storage facilities customers need to “put their stuff somewhere” because they have no other choice! This Addison location operates as if customer have choices and help this become their best choice. I’ve dealt with many members of their staff, and the current property manager, Joanne, is a professional with a lovely attitude. So if anyone has doubts as to which Storage location to choose in this area, I have no doubt that Public Storage is it.
    October 31, 2017
    Google Public Storage Susan Lee
    Just rented our company's third unit from this location. Jo Ann was so professional and knowledgable! She was courteous and so informative. She took the time to help me find just the right unit for the items we are storing. She showed me several options. Great location and easily accessible. Thanks Jo Ann!
    October 29, 2017
    Google Public Storage Breanna Lacy
    Joann was a breath of fresh air. I really enjoyed talking to her. She has great customer service..
    October 17, 2017
    Google Public Storage Jonetta Renfroe
    Melissa was awsome she made my experience outstanding. I wasnt going to come due to my experience yesterday but she made up for everything. Keep up the good work you rock
    September 15, 2017
    Google Public Storage J.D. Miles
    The best rates in the surrounding area and great customer service! Monica is very helpful and upfront about everything! I feel like my possessions are in good hands there
    September 13, 2017
    Google Public Storage mike spencer
    September 4, 2017
    Google Public Storage Kelvin Williamson
    Monica is the best, great customer service, great smiling face and just super helpful and very pleasant to be around. She gets 5⭐️and 👍🏾from me.
    August 6, 2017
    Google Public Storage Joet Dzvetero Jr
    August 1, 2017
    Google Public Storage Gwendolyn Veasey
    I cannot recommend Public Storage in Addison enough. While their storage units and yard are secure and clean, the girls who manage the facilities are top notch. I had a sudden emergency that required a lot of "above and beyond" customer service and TLC on their parts, and needed it more than once. They were there ready to help, looking out for me in every way. It meant so much as it was a trying time in my life and I needed all the help I could get from anyone and everyone. They did not let me down. It's not very often that you write (or read) a review for a storage facility thanking them for helping you during a family crisis...but I am doing just that. They are dependable, friendly, diligent, good people, and I hope this review brings them more business than they can handle. Thank you ladies for being you, and thanks public storage for helping me out of a major bind with kindness and consideration. Loyal customer for life!
    July 17, 2017
    Google Public Storage Nancy Callan
    Needed a a clean storage unit close to my home!!! Found it...extra bonus...outstanding service. We love Monica!!!!!
    July 13, 2017
    Google Public Storage Neeko Kelly
    Monica is so laid back, she has great customer service skills and she help me get a storage unit, hassle free. Good location and great prices.
    July 9, 2017
    Google Public Storage Lanisha
    Monica was so great and very nice. So sorry you had to listen to my boyfreind not so fun jokes. But we appreciate your great customer services skills and knowledge on are unit.
    July 6, 2017
    Google Public Storage Canis Lupus
    June 26, 2017
    Google Public Storage Charles Templeton
    Monica did a great jonb, she was friendly and efficient
    June 5, 2017
    Google Public Storage AL Ward
    Im having the best experience ever with the convenience of this storage im able to stop before work fir tools i need for the day and stop on the way home ti clear out my truck . Thanks for having a facility close to me. you rock Ms Patricia thanks again.
    May 4, 2017
    Google Public Storage Luis Cuevas
    The experience was awesome , Patricia was amazing we need more like her ,she definitely deserves a raise. One thing that i really like is that there is enough room for my tractor trailer. I highly recommend this facility to anyone.
    May 3, 2017
    Google Public Storage Jane Scribner-Oaks
    Very friendly and helpful. Tried to help me save money.
    April 28, 2017
    Google Public Storage Frank I
    Great place to store your things at a great price. Patricia was a wonderful help, she answered all my questions and didn't push anything on me just made recommendations. I recommend this location if your are in the North Dallas area and have storage or moving needs.
    April 28, 2017
    Google Public Storage MISSMVP LIFE
    Patricia had wonderful customers and great prices
    April 24, 2017
    Google Public Storage ツGee2Fly
    Ms. Patricia at your Addison location was very helpful ....we need more just like her. Thanks so much. Ms. Shavers.
    April 14, 2017
    Google Public Storage Blaq Media Group
    Patricia is very courteous and thorough. She always addresses any concerns with the utmost professionalism. I am happy I rented space here.
    April 14, 2017
    Google Public Storage Shelbie Reynolds
    Yay they are awesome!
    March 23, 2017
    Google Public Storage Jessika Bouyer
    Front Desk personnel is fabulous. I was in a hurry and she was moving as fast as she could for me. Great Customer Service from her every time I go in. Thanks so much for your hospitality.
    March 3, 2017
    Google Public Storage Kenya Wilson
    Mrs.Patricia was really nice and extremely helpful. She explained everything very well and her personality was very lovely. public Storage on Inwood has my best interest at heart.
    March 1, 2017
    Google Public Storage Jane Baldwin
    Great location and friendly experienced staff. Patricia is a sweetheart and takes great care of the property. She was always available and professional. If I ever need to use a storage facility again this will be the one!
    February 27, 2017
    Google Public Storage Elizabeth Chavez
    Patricia was the best very helpful best employee! Thank you Patricia for all your help!
    February 11, 2017
    Google Public Storage Lance
    February 11, 2017
    Google Public Storage Cody “Cold” J
    Patricia was great.thank you
    February 4, 2017
    Google Public Storage Shannon Boddie
    FAST and EASY service
    February 1, 2017
    Google Public Storage Russell Hampton
    This is a great place to store your goods
    January 2, 2017
    Google Public Storage Morqua Bell
    I have used Public Storage in the past and I have not had any problems. I just recently got another storage Ms.Patricia was very helpful and she made everything go smoothly.
    December 31, 2016
    Google Public Storage Patricia Petty
    I was not trying to do this review but I love my job and I love working with my customer to help with their storage needs
    December 26, 2016
    Google Public Storage erick guzman-melendez
    Excellent service. So nice and fast
    December 11, 2016
    Google Public Storage Tracie Roman
    Absolutely WONDERFUL!! Patricia helped me so much and so kind and helpful.
    December 5, 2016
    Google Public Storage Shann Donya'
    Patricia, the manager, is a great help! She always provides good customer service.
    December 4, 2016
    Google Public Storage Shay Boyd
    Patricia was awesome. Great customer service.
    November 21, 2016
    Google Public Storage C C
    Patrica was extremely helpful and efficient. Great Service.
    November 16, 2016
    Google Public Storage Alvin De La paz
    Good boxes for moving.
    November 4, 2016
    Google Public Storage Oscar Marroquin
    Great staff and very clean units. Very easy to get a hold of someone if needed. Highly recommend if you are looking for a storage unit in the area. Helped me tremendously prior and during my deployment over seas.
    October 27, 2016
    Google Public Storage Leeann
    Ms. Patricia was excellent and very helpful. I would definitely recommend this location.
    October 25, 2016
    Google Public Storage Joe Banks
    Patricia is always so nice and helpful when i go in to make a payment. Always a smile, always friendly and always fast. A+++ service
    October 15, 2016
    Google Public Storage Ilma Chairani
    Patricia was excellent. She helped us picking up the right storage for our goods. Location and price are also good.
    October 5, 2016
    Google Public Storage Emily Fern Leones
    October 1, 2016
    Google Public Storage Jamel Jackson
    Patrica took great care of me today!! Highly recommended
    September 19, 2016
    Google Public Storage Robert
    Very attentive and helpful!
    September 18, 2016
    Google Public Storage Juicy Jones
    September 10, 2016
    Google Public Storage Patricia Crist
    The agent, Patricia, provided excellent service!!
    September 4, 2016
    Google Public Storage jacob ibanez
    Real Fast Got All The Help I Needed And Was In And Out Within 20 Minutes
    August 31, 2016
    Google Public Storage Bill C
    Staff was very helpful very courteous and expedited my moves efficiently
    August 21, 2016
    Google Public Storage Kyle Kenney
    Patricia was very nice and helpful!
    August 21, 2016
    Google Public Storage David L
    Patrica is the best field agent, she pleasant and helpful. She is a ALL STAR!! Go Go Pat!
    August 1, 2016
    Google Public Storage William Akers
    Clean, easy accessible and friendly staff.
    July 22, 2016
    Google Public Storage Keisha J
    Lovely experience with Ms.Patricia! Quick and professional service!😀
    July 4, 2016
    Google Public Storage Jill Kohlschmidt
    This place is great! Staff is very attentive and helpful!! Patricia and Mikayla, the managers, know me by name and are always available to help. The price is right at PS and great place to store your knickknacks.
    July 4, 2016
    Google Public Storage Charles Mack Snider
    Patricia was very helpfull throughout my rental, very cordial. I would recomend this office to anyone in need.
    June 18, 2016
    Google Public Storage Zachary VanFleet
    Patrica in the office is great - good location
    June 17, 2016
    Google Public Storage Jennifer Cook
    Mikalai was very helpful. She went the extra mile, making calls to find out what we needed.
    June 14, 2016
    Google Public Storage Cecilia Ojeda
    Bless their heart is all I can say!
    June 7, 2016
    Google Public Storage Karen Anderson
    Patricia is wonderful and her kindness and professional personality is the best. Five star service with a Happy FACE. karen anderson
    May 6, 2016
    Google Public Storage James Hester
    April 8, 2016
    Google Public Storage Christophe Ranger
    Had a fantastic customer service with Patricia at the Addison location. She does an excellent job at walking you through all the steps. She explains everything you need to know about the service, in detail but in a timely fashion. Patricia made the process of signing up with Public Storage a very pleasant experience.
    April 3, 2016
    Google Public Storage Damian Henderson
    Moving regardless the circumstances can be a headache. Ms. Patricia made the transition from apartment to apartment very easy. She was wonderful in explaining unit rates and showing us unit sizes. Resources for moving belongings were provided as well. I really enjoyed my experience as it was related to Public Storage Addison location.
    March 31, 2016
    Google Public Storage Atoie Horton
    Patricia has excellent customer service skills and always willing to assist. That quality makes her an outstanding Public Storage employee
    March 30, 2016
    Google Public Storage Jill Kohlschmidt
    Kristina, the Relief Manager, was amazing, someone should give this girl a raise! She was more than helpful and walked me through every step of the Process for my first storage unit. Definitely recommend this location, ask for Kristina.
    March 23, 2016
    Google Public Storage Christina Ciulla
    Samantha has amazing customer service! She said she was the district manager, and wasn't usually at this location, but that didn't stop her from answering every question we had. She was very thorough, helpful and sweet. I'm honestly disappointed that I won't be seeing her again at this location. Highly recommend this company overall, as they give you everything you think you'd need for your storage needs as well as things you didn't even know you needed! They seriously have everything! Highly recommended.
    March 23, 2016
    Google Public Storage Robert Garner
    Patricia is the best, eased my concerns about using public storage, helped me to pick the right size unit for my belongings, walked me to my unit, presented it to me nice and clean. Explained the insurance policy, Just totally professional.
    March 21, 2016
    Google Public Storage Ana Zelaya
    Excellent customer service. Patricia was very helpful.
    March 14, 2016
    Google Public Storage Jordan Coats
    As stated by previous customers, Patricia demonstrated fantastic customer service skills. Me and my mother were moving last minute and were very stressed. Ms. Patricia was not only able to answer all our questions but she went above and beyond to make us have piece of mind storing my belongings in their facility. Highly recommend!!!
    February 13, 2016
    Google Public Storage Angela Wade
    Miss Patricia is so sweet and she went the extra mile to get me the unit I wanted. She also went through all my paperwork and made sure I had a totally clear understanding. Great job Ms. Patricia!!!!
    February 8, 2016
    Google Public Storage Kathryn Taylor
    Ms Patricia is very nice and very help
    February 7, 2016
    Google Public Storage MySoftQuote MySoftQuote
    Patricia was SUPER!!! I was very happy with the service
    January 29, 2016
    Google Public Storage Cam S
    My experience with public storage has been AWESOME! This is my second time using their service and I love it! Patricia's customer service is AMAZING! Every time I come in she calls me by name! 10 stars lol!
    January 24, 2016
    Google Public Storage Pam Ridgway
    Patricia delivers superb customer service. Not only is she knowledgeable and professional, she is warm and caring as well. It is a pleasure to do business with her.
    January 18, 2016
    Google Public Storage Lavi Reddy
    Great location for storage!! Great customer service by Patricia.
    January 2, 2016
    Google Public Storage Julius McDow
    Miss Patricia is awesome!! She helped us out tremendously. Her honesty and integrity are uncompromising. We need more like her in customer service!!
    December 2, 2015
    Google Public Storage Josephine Garcia
    Ms Patricia was nice and ffriendly
    November 9, 2015
    Google Public Storage Laura Lake
    I am a satisfied customer of Public Storage in Addison. The facility is clean, well-lit and convenient to anyone in the North Dallas area. Patricia helped us check-in and she was very nice and professional. I would highly recommend this facility because of the outstanding customer service that you will get from the Public Storage staff and, especially, Patricia!
    November 8, 2015
    Google Public Storage Sadie Grey
    Patricia runs this storage area and she is a Godsend. She went above and beyond. I cannot recommend her enough. There are not many people left out there like her.
    October 12, 2015
    Google Public Storage Shaun Moore
    I recently utilized this location and was highly impressed with the OUTSTANDING customer service I received. Ms. Patricia is PHENOMENAL!!! She was very informative, professional, provided world-class service, and most of all, ALWAYS willing to go over and beyond the call of duty to ensure the customer is satisfied. Ms. Patricia is a true asset to the company...do I hear promotion in the horizon, lol!!! Ms. Patricia, thank you very much for always having such a terrific spirit and for all of your assistance with establishing my unit and the countless times I need to acquire my gate code!!! :-)
    October 7, 2015
    Google Public Storage Joshua Lucas
    Great customer service by the lady name Patricia. She was very nice and humorous and made it a great experience for me
    September 30, 2015
    Google Public Storage Lorena Zelaya-Lopez
    Ms. Patricia extremely helpful and knowledgable to all my storage needs.
    September 22, 2015
    Google Public Storage Maria Micchelli
    I am a more -than-satisfied customer of Public Storage in Addison. The facility is clean, well-lit and convenient. And Patricia was especially helpful and patient with me when I experienced a (self-created) problem. I can recommend whole-heartedly!
    September 20, 2015
    Google Public Storage Richard Stolman
    They were very accommodating. Patricia was very knowledgeable and found the perfect unit for my needs.
    September 18, 2015
    Google Public Storage desirae douglas
    Patricia was extremely nice. I had a great experience with renting a unit.
    September 9, 2015
    Google Public Storage Budi Kusumo
    This is the 2nd time I use Public Storage at this Inwood location. Exceptional customer service from Patricia. Definitely she is the best! Not to mention clean unit, easy access, and safe. I would recommend this place big time.
    August 28, 2015
    Google Public Storage Joe Armstrong
    Ms. Patricia was awesome and very informative during our interaction. She mapped out several options to get to my unit and her great attitude is contagious.
    August 21, 2015
    Google Public Storage Corey Chatman
    Always helpful and great smiles I will always use them
    August 18, 2015
    Google Public Storage Edgar Padilla
    Great customer service , devin help me a lot
    August 9, 2015
    Google Public Storage Annette Smith
    Devin was outstanding today. First I was running late and he waited for me. His attitude was so positive and friendly. He could see l was having a hard day. And he was a very pleasant and accommodating.
    July 17, 2015
    Google Public Storage Melanese Malcolm
    Sabrina was great! She was super friendly. She made the paperwork process easy and explained everything thoroughly. I would definitely recommend this facility if you're looking for short-term storage. I got a great deal for a month.
    July 10, 2015
    Google Public Storage Julius King
    I loved the excellent customer service i received. Patricia answered all of my concerns and questions about opening an account. I will definitely return to do business in the future. Julius king Sr.
    July 5, 2015
    Google Public Storage C. Street
    This public storage is one of the cleanest storages i've seen. Their customer service with Ms Patricia was excellent. She took her time and drove me to multiple units so I can choose. She is so nice. Always smiling and full of positive energy. I would recommend this location.
    July 5, 2015
    Google Public Storage Vida Powell
    Patricia saved me $100. Very helpful.
    July 5, 2015
    Google Public Storage alexander guardado
    Patricia was a great help !!!!
    June 23, 2015
    Google Public Storage brenda james
    Chiante was Very friendly, knowledgible and helpful on saving highly recommend to others
    June 8, 2015
    Google Public Storage Veronica Davis
    My EXPERIENCE WAS GREAT WITH PATRICIA WAS VERY KIND AND VERY HELPFUL AND SHE MADE SURE THAT U UNDERSTAND EVERY THING BEFORE SIGNING. LOVE HER THANKS PATRICIA AND PUBLIC STORAGE. V.DAVIS
    June 7, 2015
    Google Public Storage Sydney Harley
    The Public Storage location is very convenient for me. The storage manager, Patricia, was very awesome at helping me find the right type of storage unit that I needed!
    June 6, 2015
    Google Public Storage Paul Risk
    Qixk and easy. Totally what i was looking for. Ask for Patricia.
    June 6, 2015
    Google Public Storage t ri
    Patricia has been awesome. Anytime I needed anything it was done with great customer service! I recommend
    June 4, 2015
    Google Public Storage Mucho Uno
    Sara is great !
    May 15, 2015
    Google Public Storage Sam Fawal
    Thank you Chiante for the great customer service, Got my unit yesterday in no time and he was very helpful.
    May 15, 2015
    Google Public Storage Moses Aciek
    Miss Patricia was very wonderfull lady. She was nice and professional. I had the best experience at the facility.
    May 11, 2015
    Google Public Storage Micheal Williams
    Patricia is the most pleasant person to deal with..my experience with public storage was awesome!!!!
    May 11, 2015
    Google Public Storage B J
    Patricia was an absolute joy. She was very professional, made sure that our selection was the right fit and provided me with exceptional customer service. I couldn't be more pleased.
    May 6, 2015
    Google Public Storage Pafe Kash
    Ms Patricia and the staff over there are all so awesome.
    May 2, 2015
    Google Public Storage Benjamin Taylor
    The people in the office are nice and helpful......
    April 23, 2015
    Google Public Storage Mark
    Great storage and good customer service. Chiante was very helpful and took the necessary time with me to find the most suitable storage unit.
    April 15, 2015
    Google Public Storage Natasha Vinson
    Yes I store my things at Public Storage in this one person that has been absolutely terrific and that is Patricia Patricia nobody better I'm telling you I will give reviews everywhere anytime for her she is the best she should be top manager yes I start my finger public star just as one person that has been absolutely traffic and the traffic and that is Patricia
    April 14, 2015
    Google Public Storage Adnan Quazi
    Amazing place to keep your belongings safe. Patricia on the front desk was very helpful
    April 11, 2015
    Google Public Storage Delon Williams
    My whole experience was excellent! Especially the customer service!
    April 11, 2015
    Google Public Storage Lory Deanda
    I really love my storage location and their wonderful friendly staff!!
    March 13, 2015
    Google Public Storage Leza Walker
    Stephanie the property manager was extremely helpful and kind during a stressful experience
    March 4, 2015
    Google Public Storage Maggie Shanks
    Patricia did a wonderful job! I made an appointment online and she had everything ready for me when I arrived. The process was quick and painless! I would definitely recommend Public Storage to anyone needing storage in Addison!
    February 12, 2015
    Google Public Storage Trina M
    Very good service, clean location, Ms Stephanie is a very professional representative.
    February 9, 2015
    Google Public Storage Don Webber
    Patricia at this location was awsome! Very kind and professional. keep up the good work!
    February 5, 2015
    Google Public Storage Perpet Koukpoliyi
    This place looks very secured to me, so I always have peace of mind leaving my stuff there. Mrs Patricia is very helpful anytime I need help, and she helped me with the right unit when I was moving in, saving me some bucks in the process. Nothing wrong to signal at this moment. 5 Stars!!
    January 29, 2015
    Google Public Storage Beth G.
    Stephanie and Glen are very helpful at this location. We have been with PS for several years and switched units multiple times depending on our needs. They are very helpful in that transition process and finding the best unit to serve our purposes.
    January 15, 2015
    Google Public Storage RM COCO
    Excellent management and staff. They know there stuff and always willing to help.
    December 28, 2014
    Google Public Storage Ben Kennedy
    Great experience!
    December 21, 2014
    Google Public Storage Billy Bradley
    Patricia is awsome and very helpful
    November 24, 2014
    Google Public Storage Stevie Smith
    Have been a customer for years. Stephanie and Patricia do a terrific job. Always very friendly, greet me by name and keep me informed on my account. Thanks Stephanie and Patricia for helping me and doing a great job.
    November 21, 2014
    Google Public Storage lyn counter
    After getting off work, tired and ready to go home I can truly say that Ms. Stephanie made the experience with Public Storage so much easier, no time did it take, and she was informative and very helpful in suggestions in which storage to pick. It was no time at all and she was for proficient with information and paper work and then even helped with my box. WOW !!! Public Storage it is rear but she is very customer service oriented and I do appreciate her so much....
    November 10, 2014
    Google Public Storage Michelle Miller
    Our owner went in to rent a storage and raved about his experience this morning. Stephanie was great to work with. She was very friendly and knowledgeable about his needs. She went above and beyond what she needed to. What a great experience. Richard B.
    November 6, 2014
    Google Public Storage Ernesto Miranda
    Everyone is great and ask for Patricia.
    October 20, 2014
    Google Public Storage Vincent Brown
    Stephanie provided great customer service
    September 14, 2014
    Google Public Storage Victor Uzcategui
    Pleasant experience so far. Stephanie was very helpful.
    August 30, 2014
    Google Public Storage Juan Jiménez
    Crear service
    August 30, 2014
    Google Public Storage L Gregoire
    Stephanie did a great job
    June 15, 2014
    Google Public Storage Se'Lois Kyei-Mensah
    Patricia was very kind and helpful.
    May 6, 2014
    Google Public Storage Eric Hamat
    Stephanie was great
    April 8, 2014
    Google Public Storage Miranda D
    Mrs. Patricia was extremely pleasant, I felt like my favorite aunt was helping me out. My fiancé and I were in a hurry to move our office furniture because the final four championship game was that night and Mrs. Patricia made it great
    April 5, 2014
    Google Public Storage John
    I reserved my unit online and within 10 minutes got a call from Public Storage to set an appointment time. When I arrived on property, Stephanie showed me a couple of units that were available to me and explained everything from hours of operation to insurance options, and she went through every step of the paperwork I was signing. She even gave me the names of the different on-site personnel so I'd know who I would be speaking to whenever I stopped in. Very professional, and the whole process took about 15 minutes.
    April 2, 2014
    Google Public Storage laloduran
    Stephanie is very helpful and professional.
    March 24, 2014
    Google Public Storage Edith Ibarra
    Good customer service by Patricia
    March 19, 2014
    Google Public Storage Benyam Tesfai
    Great rates. Great Service. 100% satisfied.
    March 16, 2014
    Google Public Storage DJ Merritt
    I've had a few storage units over the years and really like this location. Stephanie is not only extremely nice but very helpful. Recently I was running some things into storage and Stephanie knew that I would probably need the cart and ran outside to assist getting me one before I could even come inside to ask. Great customer service like this really stands out. This location is very clean and has easy loading areas.
    March 4, 2014
    Google Public Storage Arun Ramani
    Patricia ans Stephanie are very kind, helpful and friendly. I've done business with them for 5 years now and there has never been a complaint from me.
    March 3, 2014
    Google Public Storage Henry Vargas
    Patricia was very helpful nd the units pretty cool :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-)
    March 2, 2014
    Google Public Storage Connie Cole
    Having to store property is not a pleasing thought to me. However, when I pay my invoice in person, Stephanie and Patricia put a smile on my face. They are friendly, professional, and efficient. I salute them with two thumbs up!
    February 27, 2014
    Google Public Storage Deanne Rogers
    I have had 3 units over the last two years. My experience couldn't have been better. Stephanie is very professional and tries to meet any need I might have as a customer. The units are kept spotless and have easy access, no matter where the unit is in the complex.
    February 26, 2014
    Google Public Storage Veronica Williams
    Wonderful Experience and Very Friendly and Helpful Staff!! I will recommend their service to everyone and have no complaints at all. :)
    February 24, 2014
    Google Public Storage Keith
    The office was very clean and we were greeted right away. The staff was very nice and professional and the rates were competative with others in the area.
    February 20, 2014
    Google Public Storage Aj Genao
    I'M VERY PLEASED WITH THIS LOCATION, I LOVE THE LOCATION AS WELL AS THE PEOPLE... STEPHANIE AND PATRICIA ARE VERY HELPFUL, THEY ARE ALWAYS THERE WHEN NEEDED WILLING AND ABLE TO ANSWER ALL MY QUESTIONS.
    February 17, 2014
    Google Public Storage John Elliott
    Patricia was wonderful. What a nice person. We showed up right at closing and she completes our contracts efficiently and accurately. A gold star to your organization.
    January 31, 2014
    Google Public Storage Tres Prindle
    I love this place the lady her name Stephanie was very helpful and courteous she went over everything the property is well kept and very clean the storage unit is perfect and was clean I would definitely recommend this property to my friends and family.
    January 23, 2014
    Google Public Storage Stephen Foo
    One of the best. Stephanie and Bill were awesome.
    January 13, 2014
    Google Public Storage M Knudsen
    Good facility and helpful staff. Storage unit is clean and the elevator runs.
    January 5, 2014
    Google Public Storage Vanessa Nash
    Stephanie does a great job and i have never had any problems the three plus years i have rented there
    December 31, 2013
    Google Public Storage Johnnise Davis
    I have had a storage at this location for over 5 years and all of my belongings were kept safe and secure. The staff and management are great! Stephanie is always friendly and polite! She is very helpful and does her job extremely well. I have also had many conversations with Patricia as well. She is also great to work with too. Great team at his location.
    December 9, 2013
    Google Public Storage Brad Fails
    AMAZING customer service, great prices, and more than willing to help!! I'll be recommending all friends and family to them in the future!!! Thanks so much :)
    November 11, 2013
    Google Public Storage Kara Lutz
    Patricia was extremely helpful and sweet. She knew her property details and was very kind and considerate.
    September 27, 2013
    Google Public Storage Marc Robinson
    The store manager is the Best I have ever worked with. She know her facility, is always available. And the location is good. I say give lady a Raise!!
    May 6, 2013
    Google Public Storage Trish Blatz
    Terrible! They don't tell u about the hike in rate after 6 months and after u put your things in! NO customer phone service at all !!! Hard to contact a live person on phone !! Can't wait to get my thing out!
    February 8, 2013
    Google Public Storage A Wang
    BEWARE: Rate hikes every 6 months! I finally had to move out. The other aspects of this location are fairly standard. It's kind of dirty and the one lady (staff) is never there when you need her but if your gate code works, you won't need her for much else. I just got tired of hearing that "the market price had gone up" to justify a rate hike. (I went through 5 in 3 years!) In fact, I showed them that they were offering a unit exactly like mine at this location for about half what I was paying. The office lady said they had 5 empty ones but customer service still wouldn't budge. It's like they don't even believe what's on their own website, so I just got a new unit next to my old one and took a month free and a 35% discount. That's what I had to do in order to get the price back down but who really needs these hassles? These guys will make you feel very vulnerable because they basically say that "you can't move out and we know it so just pay" "you can't do $h1T about it and so just shut up and pay" I got fed up and you will too. I want a storage that I can forget about, not one that I am always worried about. Do yourself a favor and skip Public and their out-of-state customer service. Once you know them, you'll end up hating them.