Public Storage Self-Storage Units at 15025 Lebanon Road, Old Hickory, TN

Bill from the Old Hickory, Lebanon Pike location was amazing! He was so nice and understanding. He did everything he could to help me with my situation. He answered all my questions. Bill is an asset to your team!

The movers and I was here to unload the truck and couldn't get his truck down the ramp so I called the number and it went to voice mail. We waited about an hour 😩 then we started calling others places and guess who showed up Bill on his off day. He came to me rescue. Thanks again

I had a great experience with Nadia.

Went in to rent a storage unit. The place is very clean and professional. Bill was a great, very friendly and extremely helpful. Highly recommend for your storage needs!

I want to say thank you to the employees at this location. My unit cost had gotten extremely high to the point I was gonna forfeit it to the storage company. But the kindness of the employees to go above and beyond to help me, they were able to get my payments lowered to a reasonable rate I can afford. Thank everyone involved in helping me. From my heart I thank you so very much.

Very nice and helpful

Katlyn was very helpful in every aspect of me switching from one storage unit to another. Highly recommended when you come to this location work with her no one else.

Has several different types of bins for whatever you have . The employees are very helpful and very nice. They worked with us to make sure we got the right size storage box. The only complaint I have is if you're in a large moving truck as we was...like a 24'-26' the rows are very tight so make sure you're an experienced driver.

Katlyn was very helpful and had great customer service.

Awesome people! BILL was more then helpful and so kind

Katlyn was a fantastic help and wonderful customer service!

Katlyn was really helpful, showed us the unit before we rented it and got us all set up in a few minutes. It was very easy to to go through the process. Would highly recommend!

So far so good

Brandie helped me rent a second space. Love this location!!

Caitlyn taliaffero was very pleasant and polite, very helpful with a great smile and was awesome and i would want her to work for me. Answered all my questions and willing answer any. Im in charge of people at my job and she deserves a probation and pay raise.

45 mins to get through a single transaction. Different prices between website and in person. Nonsensical reservation process online. You don’t reserve the unit you reserve the price which makes no sense because the price is tied to the unit. Instruction on where the unit is located would have been nice because we missed it after we pulled into the lot. Not a customer first business.

Amy was very helpful and professional

She’s very nice and helped me out without any problems, she’s quick and professional as well.

Took care of all my needs and concerns , overall great customer service

This location, is awful. The ''driveways" are narrow,with a series of humps and if you're not in a truck I really don't see you making it out. Some of the spots have potholes and loose asphalt and need to be repaired. Good thing I'm tall enough to get my belongings up and into the hallway that is noway near dolly or 2 wheeler friendly. On top of that they are charging full price,sending a payment harassment 2 weeks early... I actually am thinking of calling corporate to see if anything can be done...such as a discount or better yet buy a month get one free. It's partly my fault for not going and looking at it first but the advertisement on the web should alert the customers or offer cheaper rates. I will be looking elsewhere...but had to have one close & quick.

Katlyn is very helpful.

Katlyn was great nice and very helpful

Had a great experience here katlyn was wonderful

Katlyn was amazing and the process was so easy and quick

Katlyn was an amazing help. Great customer service and helped with the issues I needed.

Katlyn was helpful today

Katlyn was a blessing to leave her location & come to another so that I could view a unit that I needed b4 I reserved it in another state & it was not what I needed! Your next Starbucks Caramel Macchoitto is on me!!!

KATLYN"...she's the best it would be great if you had more than one of her...GREAT!!!

Awesome service

I dealt with the lovely Ms.Katlyn, she was very knowledgeable and had me in and out in no time.

Just rented here today and so happy I did. Caitlyn hooked me up with a good deal on a unit so come see her if you want a good deal too

Katelyn was very helpful with the check-in process to make it quick and easy. She walked out in the extreme heat of the day to show me where my unit was located and how to easily access it.

Very helpful and customer oriented.

Amazing customer service! They go above and beyond to make sure you’re taken care of. Definitely recommend!

Caitlyn was very helpful with finding the right unit for us. Would definitely use this location again

Caitlyn assisted me with getting my unit, she did EVERYTHING well and I would recommend to everyone!

This office was awesome. Really easy to find and it was a really quick too. Thanks to caitlyn i had my unit in under 15 minutes and was ready to go.

Caitlyn was very help and nice. I appreciate her providing a space in a timely manner and at a affordable price.

Caitlyn is great. Very patient with me and helpful...Thanks so much

Public storage was awesome! They had great move In specials and great rates! All the staff was super helpful and friendly! Highly recommend for your storage needs!

Caitlyn was so helpful and sweet and made my first experience getting a storage unit a pleasant one. I will continue to use public storage because of her great customer service.

Caitlyn customer service was amazing and assisted greatly with my questions. 10/10

Caitlin helped me get a unit with a great attitude!!

Caitlyn was very helpful and respectable with all issues towards getting storage. Definetly recommend!

Caitlyn is a wonderful employee my friends have rented from you several times I highly recommend your storage facility and keep up the good work

Katlyn done an awesome job on finding a unit and great customer service there!

Great storage facility . Katlin has been very helpful. 👍

Rude and terrible attitude. I called to asked about units and when I was about to thank her for her time she just hung up on me. Such terrible customer service! Won’t be coming here. On to the next one.

Loved it here!!

Great place to store your stuff

Caitlyn is very helpful always willing to go the extra mile for customers very polite and respectful! Never had an issue with this Location at all!

Great place

I found myself in a bind and needed a unit desperately this Sunday morning. I was pleased to find this place which is only 6 minutes from place I needed to move items from. I wish I would have gotten larger the the 5×5 but I'm grateful it work out and the young lady was most pleasant. I was told I would get 20.00 back for the lock they charged me for, so I will check that. I can't complain overall.

Caitlyn was friendly and helpful, and the property was clean. 100% recommend!!

Great people! Great service! Great price!!

Caitlyn was very helpful and took care of me. I appreciate her help!

Caitlyn explained everything well and helped me get a good unit for my stuff

My overall experience I would have to rate as a 3, there were billing issues every month and the old on-site person let there be garbage laying around and the office always smelled of weed. The new person was fantastic and you could tell she really cares about the place

Caitlin was very pleasant and helpful. Thank you

Caitlyn was great and took her time to help me

Caitlyn rocks! She does her job well and had a good attitude too. Thanks for the help :)

I love this storage place! Caitlyn was so nice and professional! Come see her if you need a storage unit.

I went looking for a decent size storage and Caitlyn was very helpful with helping me find one. She took me around and showed me some and their sizes. Very helpful and respectful and friendly as well. Great work ethic

Caitlyn was very friendly, would totally recommend. Come see her if you need a unit! Very clean too

Caitlyn was outstanding and so nice! I have never come across such a nice employee. She helped me get the perfect unit!

Caitlyn was so nice and helpful, so glad she’s working here now!

Andrea moore is the best thanks great staff

Andrea was great and helped us with everything too give us a great experience moveing to Tennessee.

Andrea is very kind and nice. Very helpful.

Andrea is amazing always super friendly every time I visit

Jay was a big help

Andrea was great in helping me with my transfer!

Andrea is really great! Very helpful! Excellent Service

Andrea was really helpful

Andrea has great customer service! Thank you!

Andrea is great!

Stopped by the rent storage unit. Andrea was professional and efficient. Looking forward to great experience when I start using my storage unit.

The agent that help me I think her name was Andrea something like that at the Hermitage location was amazing she explained everything thoroughly my past experience with you guys and your customer service agent has not been very pleasant but this time it was and I highly appreciate her

Andrea is Great! Great Customer Service!

Andrea was fantastic! Great Service!

Good for the money.

Andrea was very friendly when I went in asking for prices!!! She was very informative and knowledgeable of her job!!

Andrea was exceptional! Great customer service!

Andrea was so helpful. She’s real good at customer service.

Awesome

Very fast and I got a discount Dee and Andrea were very nice as well

Andrea was very friendly and helpful and even though I didn't get a unit, she was still very professional

Andrea was very kind and helpful. Made my experience easy and quick! Helpful staff

Brandi was so helpful and she was very nice. I also got good deal on rental for the next 6 months.

Brandie Jewitt was so helpful!! Everyone should go see her!!

Brandy is great, always willing to help and solve whatever issues there may be! If infinity was a rating, I’d definitely chose it! Thank you!

Brandie was very knowledgeable and friendly. I would recommend to friends.

Brandie was super nice and friendly

Brandi is the most professional and friendly person I have done business with!

Brandi was very helpful! Will be back!!

Brandie Jewett is knowledgeable and always goes out of her way to be helpful!

Brandie was exceptional. Great customer service and storage knowledge. Made everything easy.

Brandy is always so pleasant and helpful I am very pleased with my storage experience!

Such a friendly staff and a great place all around.

Mary was awesome

This place is awesome! Staff is great And courteous

They raised my rates without warning due to a change in their insurance provider

Mary was the best!!!

affordable, and just what I needed at the time. Staff was helpful, Mary was friendly and professional.

The manager is always so helpful. Thank you for always being so nice when I visit!

Andrea is on site at this location and she is as kind & as helpful as anyone could ever be. She assisted me with multiple issues I had brought upon myself and is very easy and a pleasure to do business with!

Micheal was so helpful to me when I rented!! A++++

Micheal was great! He not only helped with all of my check in needs but recommended I go on line and register and it saved me on my monthly rental! Andrea has been helpful in information leading up to today also. I appreciate their great customer service! It’s hard to find these days! Thank you both!!

Andrea the front desk staff was courteous, knowledgeable and made sure I doubt forget any accessories needed to move. Nice and clean property.

Good company who will help you when needed. Thank you public storage and their management team. Nice area with nice units.

Andrea was very helpful, and friendly. She found a coupon that had been issued between my reservation and check-in that saved me half the cost of move-in. Service was quick and efficient. Bin was clean and well maintained.

Andrea was great!

Andrea was very nice!

Great customer serivce!

Andrea was beyond amazing and helpful. She made sure too have everything ready and what I needed before I even asked. She is AWESOME!!!

Andrea had great service!

Andrea was very helpful! Definitely recommend.

awesome prices

Andrea was amazing & so helpful. She was very informative & patient. Im very satisfied with everything.

Andrea Very helpful, kind, and informative.

Andrea was awesome. To get this kind of service is heart warming. Keep up the good work.

My unit had a water leak on the roof, requested that it be fixed, two antique pioneer speakers ruined, claimed it was fixed only to learn that it was still pouring water in and ruining other items of value such as tools, drum set, important paperwork. Still not fixed as of today

Andrea, Great Service!!!

Andrea was very helpful

The best part of having my storage unit was my wonderful interactions with the property manager Wendy. Great experience. Thank you!

Andrea is super helpful and kind! Really helped me out and made it a great experience.

Andrea was very helpful she is very professional and she was very compassionate to what I was going through and why I was having to get a storage unit I would highly recommend your business I did not even know this my daughter found it for me I thank y'all so much and Andrea deserves a free lunch or a raise or something because she really is made this experience a lot smoother for me God bless

Andrea your the best... I thank u bunches

Andrea was great!

Andrea was very helpful

Andrea was great!

Andrea was amazing !

Brett help me cut my lock the hospitality was amazing and very helpful

Mike and Andrea were so friendly and helpful! Nice location and clean place! I recommend this property for your storage needs! Shirley Garris

Andrea was excellent all the way around

Great customer service Amanda was very helpful!!!

Andrea was awesome and she made the process of getting my storage unit easy !

Andrea Moorer was very helpful with me on my storage unit today she was very polite Thank you for your help on today

Andrea was very knowledgeable about renting a storage unit. She was very nice.

I loved the ease of renting a space and the good price that I found online. Renting from the associate Mike was a breeze! He was thorough, quick and very knowledgeable from start to finish. He was friendly and professional. I'd recommend this location. I've used it before and other locations as well!

I reserved online and Andrea called me immediately to confirm my reservation. About 30 minutes later I was already moving some items into my storage unit. Quick, easy, convenient.

Andrea is awesome at helping a customer get things done efficiently.

Great customer service. Michael was informative, answered all my questions

Ok

Andrea provided me with great customer service! She was awesome!

Andrea was very on point with info. She was awesome!

Andrea is awesome, I keep coming back and always enjoy the staff and space.

Andrea was very polite and very great customer service toward myself. It was simple to pay my bill and she derves a raise. She ia very friendly every month. Thank you Andrea.

i like the gate code but not the speed humps

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Andrea was awesome

Andrea give me good advice and help me make payment to my account

Andrea very sweet and helpful. Very pleasant

Andrea was very helpful.

Andrea is very help and nice. She creates a friendly environment. I really appreciate the hospitality.

Andrea is professional and very helpful!!! Keep it up!

Andrea is very helpful and sweet. I enjoy each time I visit the office.

I’ve had a storage unit at this location since 2017. As things got rough for me I kept going in and out of auction. Each time I had to communicate consistently with management and they were always helpful. I am a child of God and a follower of Christ so I was in constant prayer when I was facing auction. In Nov 2018 I was several hundred dollars behind and on auction day I was scrambling to get the money to them. God sent an angel to work that day by the name of Andrea. I prayed the Lord would put one of His people there to help me and when I went in, I had never seen her before. She held the auction until I could go get my money and bring it back. In January I was kinda in a similar boat and the only way I could pay was online but the website wouldn’t accept the payment so she went above and beyond to help me. Andrea talked to upper management and got the block released so I could pay online. She is necessary in the storage industry for people like me who go through a tough time but want to keep their things. Empathy is underrated these days but essential. l don’t know who she talked to in upper management but I am also thankful to them. They have a great team over there who do their jobs with discernment, thoughtfulness and excellence! 🙂

Andrea was Super helpful and sweet!

Brittany was super helpful! Awsome service!

Had an amazing experience here! Brittany was patient, kind, respectful and very helpful when I was asking all of my questions. If you live in the area I’d definitely consider getting a unit here. I hope you get the pleasure of speaking with Brittany, incredible customer service!

Good job Brittany. Fast friendly service

Great experience with Brittany, she was a great help and amazing customer service.

Over the phone this company made a reservation for me for a parking space for a boat. They assigned me a parking space number and told me to simply go to the kiosk and pay for the first month to obtain my gate access code. Upon arriving there with a newly purchased boat, the kiosk had no reservation for me. I called customer service and they found my reservation but then informed me there were no parking spaces available (even though I had been given a reservation for one). The only alternative that had for me was a 10x30 unit which rented for $200/month vs the $60 the parking space was supposed to cost. They ended up giving me the unit for $1 for the first month for the inconvenience but ultimately it just a form of bait and switch. I am now left with finding a new place to store before I’m charged $200 for this unit at the end of the month. I was very disappointed by the lack of organization from their customer service and am now left in a difficult position.

Brittany at customer service is awesome!!’

Andrea was very professional. I would recommend this facility.

Andrea is a excellent customer service representative... she was able to help me with my needs. Thank u and keep up the good work.

Nice place for storage. Friendly staff. Rachel at the front desk offered me water after I was done loading up the storage unit.

Brittany went through all of the options and was incredibly helpful getting my unit set up! Great customer service! I would definitely recommend this location if you need a unit in the area!

Very nice people to deal with. Courteous and answered all my questions. Highly recommend them.

Highly recommend. Great price. Great customer service. Brett followed up before and after to make sure the unit size would work for us.

I called with some questions about rates n such. And trust me i ask a lot of questions! But, Raina was soooooo helpful n patient n friendly, majing my experience so informative! Great business! Great customer service!

Thoroughly enjoyed my experience at this facility. This young lady Raina, was a big help in showing me the different units and explaining the the sizes and pricing. The customer service was very unexpected and refreshing for a storage place. I had no idea of all of the things i could purchase there. The next i move, i will use that storage facility again, no doubt!

I went in to purchse a few boxes for moving purposes and was helped by Raina. She was very informative and really easy to talk to. The office both in and out was very well kept and tidy. Great staff and safe looking environment.

Had a great experience renting some space for my mother. Raina was super friendly and was very helpful, GREAT CUSTOMER SERVICE!! The facilities were clean and well lit. Will surly be back for further storage needs.

Called to pay a bill, and Raina Hardy was quite helpful. It was nice to talk to a person, instead of a machine, and to have one who was not only understanding of the situation, but also knows her craft and was able to help efficiently and pleasantly, it really made my day. You guys should have her train other people!!!

Raina is always a big helo with a big smile

Raina is always a tremendous help and upbeat.

This company is extremely grimey. Shop around before you come here they will quote you a low price but they failed to tell you that they have mandatory insurance on their units causing you an additional $11 a month. If you're late it is a $20 fee and if you try and pay over the phone through their system is another $10 fee. This company sucks they're greedy and they don't care about their customers. I would rather store my stuff in a shed with rat sleeping in my boxes then ever use these people again.

Very friendly staff..

Bree she was very nice I'm happy to do business with her

Great and convenient location to have your items stored!

Poor costumer service have been waiting months to hear from manager unit leaked when it rained and much more.

I had the best customer service today paying my bill michelle himes was excellent .she was so kind to the customers

I totally recommend Public Storage on Lebanon Road! I was looking for a place to store some stuff and Michelle Himes took great care of me! She was kind and so helpful! If you are looking for storage, check them out and ask for Michelle!!

My family has rented with public storage a few times and has had an amazing experience each time. Jaymee at the old hickory location is very professional and friendly. She made our move in easy and less stressful.

Super friendly staff! Great customer service. Shay was awesome!

I'm moving a 1 BR apt to my new home in TN. The new residence will not be ready for several months. I need to store it all in the interim. What are the rates for such a space and are they less expensive based on length of contract?

What size unit would I need to store a one bedroom apt in?

The staff was very nice but as a storage facility, it may be problematic for some people's needs. Virtually all of the units have a step of at least a few inches in height from the driveway and the drives are sloped and very narrow (two cars couldn't pass each other). The step means you can't easily roll anything into or out of the units without some sort of hassle (think moving dollies, hand trucks, and trailers), and the sloped/narrow driveways make it practically impossible to safely push even a small trailer into most of the units. If you're just hand stacking boxes or furniture and not using any rolling equipment, this place will do fine, but if you have a trailer or heavy items that require use of a dolly I'd look at one of the more updated storage facilities in the area.

Great place. Large enough for storage and the price is right.

I had the pleasure of doing business with Shay on Monday. She was very pleasant and professional. I understand she is not at this particular location every day, but she should be! It’s hard to find people, nowadays, who still exhibit excellent Customer Service. Shay clearly understands the value in having the work ethic it takes to stand head and shoulders above the rest. The property is always clean, and easily accessible. If I had to say anything negative, it would be that the roads inside the gate are too narrow. There have been times I have not been able to get to my unit due to a vehicle not pulled far enough over to allow others around them. I would recommend this Public Storage to others!!

Came in to get information on a storage and shay answered all my questions, she was very helpful i will be back to rent soon

Shay was awsome, so helpful, kind, and patient. Would definitely reccomend.

The location was excellent, easy to access, and clean. Shemika in the office was awesome, super friendly and very helpful in everything I needed to do.... I would recommend this location to anyone looking for storage...

4 stars is based off the facility/site not the staff. Staff was friendly, quick, and efficient. The drives between the units are very narrow so two large vehicles cannot pass each other but a smaller car and truck can....just not and (250 and an F350

Ms. Ty is amazing!

Good experience and a professional manner

The storage unit is ok.. First time I opened it up a week after I stored my things there there were cockroaches all over crawling. But the worst part is.. If you dont have a truck DONT GO in there..the mounds they have will tear the bottom of your car up..

Facility is clean, and Shemika at the front desk was very pleasant and diligently took the time to explain the paperwork and make sure I got the best suitable size unit for my needs

Shemika was the associate there and helped when my key broke inside my lock. She was very helpful and was able to get the broken key out. She went above and beyond to help me.

Omg! Shemika was so great! I came in to make a payment for a friend and her customer service was so awesome that I wanted to rent a storage space and didn't need one! I would really recommend this location for any of your rental needs!!!!

I can't rave enough about Shemika and the great job she did working with me on yesterday in the pouring rain. She was professional, patient, understanding, and above all she was extremely kind to me and my family as we were taking care of business at Public Storage. Thank you Shemika for everything from the bottom of my heart. R. Morgan

I had a wonderful experience with Shemika. She was extremely helpful and answered all of my questions. I will most definitely come back for my storage needs as well as refer my friends and family.

Windy is always has such a great attitude. It's always nice to run into her when I'm there checking on my sons unit. She always will wave and say hi. Anyone looking for a storage should rent here with Windy. Property is clean and service with a smile. Great prices too.

Windy is amazing! I love her positive and kind attitude. I can't thank her enough for being so kind!!

Love the customer service!! I only need a unit for about 3-4 months out of the year and they are always so friendly and helpful. Wendi is top notch when it comes to customer service. She had me in and out with my unit in less then 10 minutes!!!

I love this location and Windy is the best employee there!! She always helps and will stay a few minutes late when I am running late.

Nice people. Reasonable rates. They also just installed new doors on all units

Big ups to windy, came in and brought some merchandise and you just can't help but LOVE LOVE LOVE this manager. Thanks windy so much 27924

This is the worst place to store property. The whole place is built on steps. Every door is on a step. This makes it difficult to drive to your door. A truck has to be on the next step making the distance from the floor to the back of the truck a whole step farther. The truck or car will jolt even if you drive slowly. Also, they jacked up the already high price by $20 per month - no way to contest this. My advice is find a place that is flat so you can drive up easily.

Windy is the best ! She really takes care of my storage needs and answers all the questions, super friendly and knows her job well ! She really needs to be promoted within this business !

Great Experience and Great Customer Service. Ms. Windy was very kind and willing to help with everything I asked. I will definitely be returning to see Ms. Windy.

I am very impressed with this facility. Windy made me feel comfortable about leaving my stuff their. She explained everything completely and even tho it was closing time she allowed me to run home to get more money when I realized I hadn't brought enough with me!

Windy provided excellent customer service and answered all of my many questions with the patience of a true professional!

I had a wonderful experience with Windy F. at this public storage. She was incredibly knowledgeable and detailed. She always took care of me if I had a problem or concern, which was rare because they do a great job taking care of there customers. I needed some moving supplies and she helped with that as well. And trust me when I say those are some very well made boxes. Worth paying for them at least. My unit was a perfect size and the property is keep up well. I highly recommend this storage facility and location to anyone in need of one. Windy will definitely take care of you.

Although I was unable to follow through with my reservation, everyone there was very helpful and courteous. Will come back when I need them.

I had a wonderful experience. Windy had amazing customer service and she made me feel welcome and she helped me understand all of the different products. 5 out of 5 will definitely be visting again.

Great customer service! Easy going and easy to navigate. Windy is fantastic!

Property manager, Windy, was super nice, thorough and helpful in the move-in process. An absolute pleasure. I highly recommend this particular Public Storage facility.

Windy was a great help.she has great customer service skills. I definitely received 5 star service!!!

Amanda was nice

Amanda was awesome! She was so sensitive to our situation and immediately helped us with all of our needs. From proper packing and storing to all the merchandise we needed. We are so grateful to her! Thanks Amanda and Public storage

Excellent customer care Tiffany!! It was a smooth transition!

Tiffany B was very helpful and provided excellent customer service.

Caitlin was awesome, very helpful and even sweep around my unit with me saying it was fine.

Caitlin helped me with sizing options, and went out of her way to assist me. Found a special online, and am very pleased with my initial experience with Public Storage!

I stopped in your Mt. Juliet location and spoke with your representative Angie. She was very knowledgable about all the units I inquired about. It's nice to go into a retail establishment and be greeted with a smile and someone who is willing to help me out with all my questions. Needing a unit for the 1st of Oct and will definitely rent from Angie and Public Storage!!!

Very nice place to do business, Katie is very nice

I'm always doing business with public storage, every time I come she has a smile on her face and socializes with us.....

Katie was very nice and helpful she helped me when i was looking for a storage unit tha property was very clean thx you. Very much Katie for your help,,

Just met Stephanie she is awesomeness very good service.

I've been renting at this location for a while now. Every time i come in Katie is so friendly. She had very good customer service. Always so polite. I definitely recommend this location to everyone.

Tiffany B. was SUPER helpful on move in day. Answer all my questions and was very nice.

Very polite and professional great job Amanda Jamerson

Great service. Clean unit. Tiffany B was very helpful

Tiffany B was awesome thanks for the help

Tiffany B. was very helpful and friendly. Couldn't ask for better!

Tiffany B was friendly and a great help.

I had the best experience of my life at this public storage , not only is Ms Tiffany B beautiful , she is also very very sweet and a absolute blast to talk to. I feel very comfortable around Tiffany B she is absolutely amazing at what she does and has wonderful customer service. I think she deserves a massive pay raise, she is so worth it. A great asset to the Public Storage facility. Thank you once again Tiffany B , we appreciate you so much.

Very friendly. Tiffany was very helpful. I was pleased with the service and the units.

I was moving and needed a place to store all of my garage stuff. I searched around and found the $1 first month deal and took advantage of it. I worked with Amanda and she was super helpful and got me everything I needed and worked quickly to get me in and out. It was a great experience. Best price I found in the Mid TN area.

Bonnie is very helpful and friendly. Very easy to work with.

Bonnie was very helpful and thorough.

Great 1st month sale, and good priced unit. Easy drive up access to the units, and extended gate hours for access. Bonnie at the front desk was very helpful and kind.

Courteous and quick service. Very clean facilities

Friendly staff clean facility. Concrete scrapes vehicles going to mandatory exits

Excellent. Mrs Bonnie at the front desk was extremely helpful. Recommend to everyone

My experience with this location and in particular Bonnie has been outstanding. It doesn't matter when you call or what the weather is like, she makes sure everything is fine with the same cheerful attitude. I would highly recommend this facility and its staff to take excellent care of your belongings. Lesley Baldwin - May 2014

I was in a hurry to get to work and needed a storage unit fast. Bonnie was fantastic! She helped me find the right size and I was able to get a unit and to work on time. She was very friendly and helpful. A huge weight was lifted off my shoulders thanks to Bonnie!!

very clean and very friendly. excellent customer service. good management - Bonnie is very helpful.

Bonnie was very helpful and sweet everything went very smooth.

We have stored with Bonnie for 2 summers and have had a great experience. She is super clear and friendly and makes the storage process much more pleasant!

I spoke with Bonnie about renting a unit a few days ago.She was very friendly and professional.She went over all the details and made me feel like I was her friend.I found out I wouldn't be needing the storage unit afterall but if I should, I will definitely use Public Storage.Bonnie is a valuable asset to the company :-)

Bonnie has been a very nice person and always have a smile.thanks

Bonnie was very helpful and she has a wonderful personality. Its a great place to store your things.

After a terrible experience with another storage place, Bonnie saved the day for me and my family. I have to drive a little bit longer now, but for exceptional customer service, I'm willing to use the extra gas. I think this Public Storage location and their amenities are top of the line, and I feel comfortable storing my belongings there. I look forward to working with Bonnie again. Thank you for outstanding service. The Suter family

Gteat service bonnie

Bonnie was super helpful and we got our storage within 5 minutes of arriving. Great place and awesome people!!!

Bonnie was very helpful and very nice!!

Bonnie is so nice, professional and a real pleasure to deal with! I have always owned my own Business and to have someone like Bonnie is a very big asset to any company! I will recommend Public Storage to my friends and clients. Very clean facility also! Thanks Bonnie. God Bless & Merry Christmas! Robert "Cowboy" Hoffman Hoffman Auction House

Spoke to Bonnie #27924 and she was great! She explained everything so well. Looking forward to seeing her again. Thanks Bonnie

Bonnie was fantastic. She helped us get a storage unit and showed us the ropes of the facility. She answered all questions in a professional manner and made our process very simple.

I rented this storage place for almost three years. I was treated like a lying thief every time I went there. I as that they schedule my move out date for the 31 of Oct on the 1st of Oct and it was never scheduled and when I schedule it online it still shows I owe rent for a month that I will not even be there. This place is a scam. My unit started out at 89 a month and when I moved it was around 150. The staff is completely rude and no one ever wants to help you, they just want more money.

Great experience! Fast and friendly service. I recommend this facility to anyone in the Old Hickory/Mt. Juliet area.