Public Storage Self-Storage Units at 6504 E Raines Rd, Memphis, TN

Tawauna and Jessica was very professional and very helpful.

Tawauna and Jessica was so helpful and made my move in process so easy!

Smooth experience and informative.

Just visit this location today after leaving U-haul storage on Mendenhall. I came here to inquire about a unit and pricing just looking around for storage units near me. Mrs Tawauna made me feel welcomed. After all day of feeling down about moving and trying to find storage, she explain to me in great details the unit information and the benefits of leasing one of her units. She really made me feel good today after my visit, thanks for the uplifting words Mrs Tawauna 🙂

The team at public storage in the Memphis area (6504 E Raines Rd) go above what's expected of them and do all they can to work with customers and create a positive experience!!

Ms.Tawauna was a great help with my move in so professional and friendly. I'm so glad I'm storing my things here

Tawauna was so helpful

From start to finish the service was great. I was able to call when I needed a ask questions and she was welcome to inform me with all the details on the storage that was perfect for me

Tawauna is a very exceptional person to get business handled! She is on point and professional. I really like working with her.

Ms. Tawauna was such a a blessing this morning save me time and money she's such a shining star

Her name is Tawauna. She was very helpful and respectful. I love her so much.

Ms Tawauna great experience and very helpful such a nice a very professional lady. I’m glad she’s here

Tawana was so great be helpful to me and my family very knowledgeable and professional she’s a great sales person I came and got another unit from her

Tawauna was very very helpful she’s so sweet and professional I’m so glad I made my choice to store my things here

Tawauna explaining everything I had a wonderful experience

Tawana at the Raines location is great, very professional. She explained everything in detail, I’m very satisfied!

Lekendra definitely knows her stuff. She is a sweet heart and willing to help anyone.

Nakia was very nice and extremely efficient. She helped me to find an unit that met my needs.

Lekendra is very professional and knowledgeable about the services offered. I really like how she allowed me to view and compare different sized storage units. I was able to select the storage unit that beat fit my needs!

I have rented with this facility in the past and was extremely please. I am back! Kia was SUPER AMAZING at handling the details of my rental. She’s very kind, professional & proficient. Thanks Kia!

Kia was really helpful in helping me set up my storage location today.

All of my items are ruinedddd****ONLY PAID $500********** THEY DO NOT HAVE PEST CONTROL BUT WILL MAKE YOU PAY FOR IT RUNNNNNNNNNN VERY BAD PEST & RODENT ISSUE , CAME TO MOVE BEDROOM SUITE AND OTHER ITEMS AND NOTICED THAT RATS HAD ATE THROUGH MY COUCH, BRAND NEW BED ROOM SET, Dining TABLE CHAIRS & ETC . I COULD NOT EVEN GET TO THE REST OF MY BELONGINGS BECAUSE THERE WAS SO MANY RATS AND SPIDERSSSS!!!!!! THIS PLACE DOES NOT HAVE PEST CONTROL !!!!!!!!!!!!!!!!! This is the WORST EXPERIENCE EVERRRRRRRRRRRRRRRRR, I HAVE PICTURES ANDD I WILL BE MOVING FORWARD LEGALLY IF MY THINGS ARE NOT REPLACED AND REFUNDED MONTHLY CHARGES

Kia is super nice amd helpful! and they have great security as well

great experience 🫶🏽

The person I was on the phone with was very nice and helpful! Getting a unit was so easy for me with no problems at all!

KIA WAS VERY REPECTFUL, NICE AND GENEROUS TO MY SERVICE

Great visit kia

Was working on T mobile network at the tower. IDK anything about the storage Co.

Ashton was a great help and great customer service. It was a pleasure doing business with her.

Kia is quick and thorough. Excellent customer service!

When I came to your business on 5-8-23 I was greeted by Ms. Nakia in a pleasant way. I felt at ease and welcome by her greeting.

Great customer service with Ms.Brandy and Kia

Great for storing your items. Safe environment.

Great service! Jameisha was very helpful & nice.

Kia was phenomenal at the E. Raines location. She made the process so simple.

Ms Kayla was very friendly and professional got me out of there in no time

Kayla was so sweet and professional and cater to all needs …

Quick and Easy process and very professional

Quick and easy

Kayla was AMAZING!!!!! She made the process soooo quick and easy!!! Thank you!!!! Also the units are huge!

Customer service is amazing and the area is very nice

Jessica is good and professional, good job keep up the good work.

Great customer service

Great experience n costumer service

Friendly professional staff, cameras, nice clean area

Kayla was great!!!! You will be in good hands with her!!! Highly recommended!!!!

Quickest storage I have gotten ever. Great customer service and great communication.

I had a great experience with renting out a storage unit at this location. Pretty good customer service and pretty good prices on the units. Highly recommended 😀

Kayla is great! Great customer service!

Quick, professional and polite!

I reserved a unit and had an appointment. The employee at my location was time punctual, and it shows that she understood how to meet their customer needs.

Able to get a unit with a great price and the place is very cleaned and well maintained. Thanks Kalya

Nice and spacious

Great customer service.

Fast and Friendly customer service

Storage got rats and termites and never answer the phone

It went well and nice ,got nice unit so far.

Great company I strongly recommend

Very nice staff and very professional

Very nice patient and smileable

Very great customer services

Lindsey was very helpful with my needs. She was great to work with. Happy I came here

Lindsey, was very professional, courteous and very helpful. She answered all my questions and concerns quickly. Excellent customer service

Lindsey Great and friendly service great sense of humor and explains very clearly

She was very helpful

Monica was very polite, informative and caring.

Bought storage unit on auction. They did not have anybody at the store for a while 24 of the 48 hours to pick up and wanted me to come back on their time. Banned me from bidding because of their lack of workers. Bad business.

Lindsey was awesome!

Great customer service.. Lindsey is the best and was the best help with making moving my things into storage fast and easy..

Lindsey was great helping me today when I was really in need

BRANDII WAS THE ABSOLUTE BEST TODAY , I WENT TO A FEW PLACES THIS MORNING MOST OF EM WERE FULL OR RUDE PPLE , Not BRANDI SHE HAD A FEW CUSTOMERS BEFORE ME AND GOT ME IN AND OUT ASAP THANKS BRANDI

thank you so much for the great help brandy quickly found me a unit she is an excellent person helping clients thanks again

Ms Lindsey is the best in town she made me comfortable and covered all areas without me asking she's welcoming and super friendly with an awesome personality please ask for Lindsey when visiting

I had a most pleasing experience with Lindsey on 7/25/22! She was very knowledgeable and kind. She is an asset to your company. Also your facilities are clean and bright. I would do business with you again if needed. Thanks!

Lindsey has made my friday the best of the whole year! She got me in and out efficiently and quickly. Rent here!

Lindsey was the best!!!! And a big help!!!!

Mr. Mike was very helpful.

Very good customer very helpful most definitely will recommend Thanks Alina

Alina was great with assisting me with finding the right size storage. And very affordable.

Jessica was very professional and very knowledgeable and friendly.

Jessyca was awesome. So friendly and helpful

Very Nice and Professional

Excellent Service And Thankx To Alina

Ms. Alina is so sweet. It was freezing cold and she didn’t mind at all showing me storages and answering any questions I had! Thank you!

Few years back , my unit was burglarized by somebody taking the rivets off from the inside of the connecting unit. No doubt an inside job but anyway they force you to get insurance and then they are the ones who own the insurance company and they would not pay on the insurance claim

Alina has been very helpful she is always friendly to me sometimes I don’t pay online just so I can come in she brightens my day.

She was very very helpful 👏 🙂 will tell anybody about this place thank you again

Great service from Alina!

I appreciate the great service

Alina is a great person that goes out her way to make sure her customers stuff is been secured when they're not there. Simply Self storage has done a wonderful job hiring her.

This lady that was here working was great!!

Alina is absolutely fabulous!!!!!!!!

Exelente store

Alina was the greatest person ever!!!!!

Alena was the BEST! Even though she had a rude customer prior to helping me she still apologized and proceed to give us EXCELLENT customer service! Definitely glad we chose simply self storage!

Alina has made placing my things in storage a success with her patience and efficiency!!!! Well done lady ..thanks!!!!

I Have A Unit Here And I Love It Alina Is Sooo nice Everytime I Go There She Helps Me Out.

Alina good costumer service 💹💹

Ms Alina customer services was great, I highly recommend

Thanks for the awesome service!!!! Alina definitely went above and beyond. She even stayed later than her hours called for to ensure we were in and our things properly secure.

Alina was great showing me the property and explaining how things work at simply self storage.

Alina Was Extremely Helpful In Helping me with my storage unit! We need more people like her. God bless!! ❤❤❤

Jessica made my experience simple and easy

Jessica showed excellent customer service. Professionally mannered.

I had the pleasure of speaking with Dia Kalley and her Service was outstanding!! I will definitely refer some people to this location!!!

Great

Dia the property manager was wonderfully! She made sure we was taking care of !!

Dia the manger was a really big help. Thanks

I'm doing this review for a friend that came into this location today! He cannot do the review himself. Had a great experience. The manager Megan told me she was fresh out of training and i couldn't believe it. She knew exactly what she was talking about. So great job Megan keep up the great work! Thanks for helping my friend! He was very pleased!

Tabitha was absolutely amazing! Very professional and pleasant! She works at the Hickory Hill location but took the time and came to the Raines location to assist me. That speaks volume! 👍🏽

My experience with Dia was great, she's the best

nice 👌

Jessica is awesome. Very nice easy to get along with.

Had a bad experience, the facility has had multiple break in. Some one broke the latches on my and 3 othere units in one night. There had recently been more break ins and no one notified their customers. Very disappointed with the lack of communication and poorly buit locking equipment. Also, the managers who run the place are split managing to many properties and are hardly ever there.

BEWARE: My sister and her husband stored items there while their house was being remolded. Their storage unit was broken in over time. She noticed that certain things seemed out of place but just overlooked it at the time since the lock 🔒 was always on the unit. When it was time to get the items out of storage majority of the items were missing this time. Whomever is doing this is very clever, the lock was always on the unit and locked, they slowly robbed them overtime. A police 👮🏻‍♀️ report was filed and the storage facility definitely notified. The extra insurance coverage taken out, that the storage facility sales you did not cover anything!! Therefore my family is left to replace their items and some items cannot be replaced at all.😔. Someone at that storage facility is robbing their customers blind, could possibly be an employee of there’s or someone is ripping off their customers by coming on their property to steal items out of the units. I’m very unhappy with the service received from Simply Self Storage and wanted to warned others. Think 🤔 twice before storing your items at the Raines Rd. Location in Memphis TN and definitely giving away your money for extra insurance storage coverage. If truth be told they need a no star ⭐️ rating as this has been a very difficult situation for the family. The sad part about this is the storage facility is allowing this to happen and is aware of it, How sad. 😔

Christina was very efficient and knowledgeable in helping me rent a unit. She was definitely patient when I ask to see another, unit which I chose. When I left the premises, I was very confident in my decision to rent from simply storage. Thank You Christina and Simply Storage👍🏾👍🏾👍🏾👍🏾👍🏾

Very nice people,

Christine was Great! Fast service, very friendly and BANGING PRICE!

They are pretty amazing. Kristine Beedle was very helpful

In the middle of our move to our new house Someone broke into our unit and stole very valuable items even my Dad ashes I'm devastated and saddened.

Nice place and great employees. Would recommend for your storage needs 😊🇺🇸

The professionalism of Ms Tabitha whom I had the pleasure of working with was jus great. I had concerns since I’ve never used a storage facility but she made me feel very secure 🖤🥰

Kristin was very friendly

Christine she's a very professional young lady, I am so glad that she is here with us. I am a returning customerand she's the greatest that I have seen since I've been here doing business with this company keep up the good work excellent choice. Thank you Mike Devorah Jenkins

Gerald was pleasant and provided excellent customer service. I came in before January 1 to inquire and he was very helpful. I was running behind and came in at the very end of his shift to sign a lease for a new unit and he treated me as if it was the start of his shift. Thank you for your dedicated service.

On first place your price will go up regardless, they dont like keeping their customers. Second place and I have proof of this, I dont recommend anyone to come here for the fact that this place is over taken by rats. Rats destroy my items and now I'm waiting on an insurance claim that doesn't even cover half of the damage. Units are open on top and bottom so the rats will travel from unit to unit destroying whatever they want and leaving pee and poop on your property. And now my process just got even higher. I wont ever be back in simply self storage property.

Store manager was very helpful with all the questions I had. I will definitely come back to rent with Simply storage

I Love Gerald he is such a big help and a great person. You will always get my business.... Love you guys.😘😘😘😘😘

Great people. Really helpful

Well keep and security

Gerold Colston of the Location on Raines made our first experience as storage renters very pleasant👌 He gave grade A service & made sure my family & I were satisfied with the unit. No disappointments at all

Gerald was very helpful,& mannerable..He meet my needs.He was a gentleman to carry boxes to my car after I purchased them.He explained everything to me about my rental space good.Im a happy customer 😁5 stars GERALD..#KEEPUPTHEGOODWORK.

Friendly staff

the prices are really affordable, the units are nice size , but my favorite part about this location is Gerald Coston, the manger. He is kind, helpful, and very patient. please keep this manger!!

Gerald was very Imformative and helpful. He made sure he explained everything in detail. Hands down this was one of the best customer service experiences I have ever had. Kudos to you Gerald and simply storage for hiring such a respectable and caring person.

I came in to pay on my Aunties storage the gentleman Gerald was very friendly and helpful when I asked about getting a unit. I will be back to rent

Nice facility and great owners

She was very nice Patricia Lambert

Thank you Patricia for the discounted rate and great customer services!!

Awesome service Patricia😊

Brenda Was A Wonderful Help. Her Attitude Is Amazing. She Made Me Feel Very Welcome & Put A Big Smile On My Face While I Was Going Through Hard Times! Keep Up The Good Work Brenda !!!!!

Highly recommend manager Patrica is always super friendly

Simply self storage is the place to be if needing storage ! Patricia the property manager has awesome customer service. I recommend this place to anyone needing storage

I always enjoy coming to the East Raines location here in Memphis, Tn to see Patricia Lambert she is the store manager there and she always keeps me informed on my payments she stays professional and keeps a smile on her face! Simply self storage you are the best! And i want to thank you!🙂

Patricia she work us excellent job

Patricia is great at what she does!!! Excellent service!!!

The manager is awesome ! She worked her magic with me !! I really appreciate her !!

Very nice place to hold storage here staff are very friendly when come to be very helpful with any thing😊

Storage rent increase every few months and infested with rodents. I informed the lady at the front desk about it she did nothing told me she would contact corporate but the problem still exists. My items are damage with rodents feces all over it. But the rent increases . Very disappointed ☹️

Nice shopping plaza

Tim was awesome I had some issues and he fixed everything thanks tim

Amazing Customer Service ! Came in and the rep, Tim, showed me a few units. It sure made the stress of moving easier !!! Thanks Tim!!!

Tim did a very good job in making sure we were taken care of. Great customer Service

Tim is very professional and has a very good personality from Cedrick and Candace Stampley

Mr.Tim is a very knowledgable and kind person.he answers all your questions and is willing to provide his help if possible.he is a great employee.😁

Tim is the best keep it up

Good help....

Tim was joy today very helpful and understanding...i hop see him on my next visit... Thanks tim

I don’t normally leave online reviews but I had to google this place today and share my experience! First off, the prices are great! Second I got the best customer service that I could hope for! Tim made sure that I had everything I needed for my move supply wise! He was very helpful as I had never used this type of service before! He’s a great ambassador for your brand! I will recommend simply storage whenever I have someone who needs help! Thanks again!

Me Tim was amazing, he made sure everything that I needed as taken care of in a super timely manner! I was in a rush but he made my move easy peasy lemon squeeze

Patricia Lambert the new property Manager was absolutely amazing. Very helpful and knowledgeable. She has great customer service skills. Thanks you so much.

Yes at the raines location ms Patricia was super helpful when it came to helping get another unit super fast before work and I sincerely thank her

Excellent service, There's a young man who works at the Kirby/Raines location name Dylan he is very courteous and professional now that's the way business should operate. Thanks for all your help.

The representative Dylan provided great assistance.

Super friendly and professional!

The service that the stuff gave was great. Dylan gave outstanding service. Dylan made sure that all expectations were met, and that was awesome. Dylan was super helpful. Thank you for the services

Made a payment for my aunt and Dylan made the service fast and easy!

Great location to rent from ! Mainly what I loved was the customer service. Brittin was great very helpful great attitude perfect example of what customer service should be. I will recommend to friends.

Outstanding service this morning!

I've had a wonderful shopping experience at simply with Katie. She was very kind and professional and helped me find exactly what i need

I love this place...Manager Heather was very helpful they had everything I needed like boxes, furniture plastic cover, and damprid...good reasonable prices on their unit...I recommend everybody to go check them out.

Great customer service

Great Customer service

Ms. Heather is an awesome sales associate She assisted me with my needs and made me feel very comfortable and choosing the right unit for my storage needs. I will recommend this facility to friends and family. Thanks again for an awesome experience.

Very professional, prompt and service with a smile....will use ALWAYS

Heather is amazing...super helpful and prompt.

Heather has really helped out alot since she has been here and the property is looking great

attentive and friendl

Great customer service

Staff was best ever, fast and friendly

Ms. Vicki was very nice and professional and provided prompt service.

I went in to the East Raines location to pay a bill for my mother and Jessica was very professional and helpful. She answer all the questions I had and I was highly impressed. I even offered her a job on the spot with my company and she politely declined saying she loved her job there! Will definitely recommend this storage to others.

Ms. Vicki the store manager has the best customer service.

Ashley was veru nice and professional..... such a pleasant attitude and atmosphere

Ashley was FANTASTIC!!! VERY HELPFUL AND SUPER NICE!!

Ashley was extremely helpful helping my disabled mother get into her units yesterday, the facility is very well kept I love the security features. I definitely appreciate all the help.

Ms Vicki is always helpful. Great facility. Clean.

Wonderful service and very helpful with all concerns and questions. Will be recommending family and friends. Thanks Heather E. for helping me with my experience at simply self storage.

Great customer service

Great customer service plenty of camera and clean property. Mgmt is very sweet

Stephanie was very helpful and nice. I'll recommend any day.

Customer service at this facility is great

Sherica was very over the top nice and she took the time to listen to my problem and encouraging me while she rent me a storage thank you soo much

Ms. Vicki is very nice!

Heather was very nice and extremely helpful today.

Heather was very friendly and had a great personality.

Ms. Terri was very professinal and knowledgeable about her products. She is also very positive and cheerful. It was a pleasure working with her...

Thanks for being so patient with me.

Vicki did a great job and helping me to rent a storage. Even though they were rented out. Her customer service was on point! Go Vicki!

The young lady Kiara help me out in such little time and i will definitely come back if need to.

This is one of the cleanest storage companies I have ever done business with. Ms Vicki is so sweet and helpful. I'll be recommending this location to my friends and family.

Vicki Hancock is a gem! She provided excellent customer service. I looked at a few other storage locations, and Simply Self Storage was the best one for me. I was also able to purchase other items that I needed for my move from their store. It is a one stop shop. The location is convenient, the prices are fair, and the service is friendly! I can rest easy knowing that my items are safe and secure. I highly recommend this location for all of your storage needs.

Great service. The lady was really nice and helpful. Gave us all the information needed about the storage and how to pay on line. Really helpful.

Ms Terry has great customer service skills and really made storing my belongings easy thanks Ms Terry

Called in and spoke with a rep by the name of ketaria (spelling?-ketyria?) . she was very helpful and answered all of my questions.

Kiara did such an awesome job!! She was friendly, fast and very helpful!! I will tell everybody to choose this place

Very nice and curiosity. Good price.

My experience was beautiful. Terri was very professional. She showed me exactly what I needed and did not rush me. She made sure I was very well taken care of.

Always friendly. Lot clean.😁

Great experience. There is always good customer service!

The people are very nice there and have very good service as well.

The manager, Ms. Vicki is very professional and does a great job!

It's the best run company that I know. Everything from the facilities and the staff are top notch. Vickie, who's the manager at the Kirby Raines location is Outstanding.

I love how nice the people are. Ms. Vicky is so wonderful and helpful. .

I'm very happy with Kirby Raines Storage. Mrs Vickie in the office is very helpful and polite.and they are always very helpful.if I could I'll rate it a perfect 10.

Staff is always pleasant and courteous. Vicky has always been very accommodating with any issues or concerns that may arise. Property is maintained and secure.

This place sucks if it's not one thing it's another I have had them raise my storage cost 3 time now and the claim you need insurance and they tack it on to your bill even if you have insurance bunch of crooks

Great staff! Safe, clean units, and a great environment!