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Public Storage Self-Storage Units at 3891 Thomas St, Memphis, TN
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x10'Online only price$ 38/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 43/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 43 /mo $ 57Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 47/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 47 /mo $ 94Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 52/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 52 /mo $ 104Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 67/mo
Medium 5'x15'- Outside unit
- Drive-up access
$ 67 /mo $ 89Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 68/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 68 /mo $ 90Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 70/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 70 /mo $ 93Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 200/mo
Large 12'x30'- Outside unit
- Drive-up access
$ 200 /mo $ 266Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Memphis
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 351)
Hi, I would like to share my experience with Public Storage on N. Watkins here in Memphis, Tennessee. I spoke with a very pleasant Tammie on this morning regarding a vacate of premises. I truly appreciate help pleasant attitude and willingness to assist in any way possible ensuring my exit was smooth and well taken care of. She was professional and polite. Thanks for helping me in my time of need. Best regards and if I should need you guys in the future I will look into this same location.
I needed a strong and Ms.Debbie answered every question I need answered. She got me in and out very friendly person
Debbie was so sweet and answered all my questions.
Tiffany is a great person! Everytime I have a question or need assistance she is there to help with no hesitation! Thanks for making my experience with Public Storage smooth and easy
Ms. Lekendra was SO incredibly helpful! I reserved the wrong unit online but once I got to the location she assured me that she would be able to transfer the units with ease. She waited patiently while I downloaded the Public Storage App to better assist me. She also walked around with me on the property to show me other available units. I would definitely recommend this location to anyone in the Downtown/North Memphis/Millington/Munford area. She was a charm! Thank you Ms. Lekendra! I’m sure my belongings will be in great hands! 🙌🏼
I had a Ms. Debbie Dye help me ALOT one day and wanted to be sure to give her 2 thumbs up 👍👍 she is very nice and helpful.
Tiffany was such a a great help wonderful
Tiffany is awesome! I've been with this storage for years. It's nice to be finally be greeted with such a happy face, willing to assist! I absolutely love her customer service!!!!
Great location for me. Debbie that helped me was very nice and helpful. I’ll definitely recommend to friends and family.
Came to the location so a worker can help me with the App. Lekendra was so.polite and helpful. I'm older but she was great.
Came to the location to get help getting in my storage and Lekendra was helpful. She is nice.
Lekendria very helpful and service was amazing. Would definitely recommend coming to this location!
I stopped by the location to see about a storage & Lekendra was very helpful & she let me know that I could rent a storage online when I’m ready. Very friendly worker & helped me a lot. I now look forward to getting a storage unit with a great company! Thank you Lekendra!!
I went in today to get help on a storage today and Mrs.Glover was very respectful and helpful with everything. She was very kind. I loved everything about her assistant today.
Great price and Debbie was friendly and amazing to deal with.
The customer agents were great! Debbie was nice! Rodney was super and nice and very knowledgeable! I will suggest this storage to my friends and family!
I was looking for a good place to store my furniture. Le Kendra Glover was very helpful and kind
I had an awesome customer service experience with Rodney. They were in the midst of some changes and still managed to give me top tier service. The storage unit was clean and I’m really loving the security measurements and lighting. It’s hard to find your desired product at your budget along with service that makes you feel valued. Rodney and the Public Storage team provided all that. If you’re looking for storage space, look no further. This is it.
Wonderful awesome customer service went over and above for me. Thanks so much... Everyone please stop by, they are amazing.
Rodney Jackson was very nice and direct. Loved his service
Thanks Rondney for helping me at the right time.
Mr Rodney has excellent customer service and phenomenal people skills. He went above and beyond to help me get this unit. He is greatly appreciated and his 5 star services, in a very inconvenient time for myself. Kudos to him!
Rodney assisted us in transferring our units and although he advised me of his recent employment with the company his professionalism and knowledge of his job responsibilities were on point. He was personable and friendly which made the process pleasant. Definitely will remain a loyal customer.
Perfect service
Hi to whom concern! I had a great experience With Rodney Jackson tofu’s! 7/38::023! He did such a wonderful job! Great guy!!
Rodney and Monica are amazing. They were so helpful and friendly. Most definitely deserve a raise...I would give 6 stars. Thanks Thomas location.
Monica was great to work with. She went out of her way to show me several different storage units. Overall a great experience.
Ms.Monica was very respectful and nice and she showed me the whole building its very clean she did a great job
Thanks.
Monica Allen.. great customer service ...kudos...
Beware Beware Beware!!!!!Huge rats. Stay away beware. They are never there to collect payments. The manager has a foul mouth. She cussed me out cause I didn’t let her stuff her mouth with food while trying to help me at the front desk. Then proceeded to not let me in my storage after I paid a full balance. Stated she was too tired. She didn’t like walking. To her defense she was a lot of overweight. But this is your job ma’am. I think the reason she really got upset is because I wanted to remove my things from those huge rats. I couldn’t upload pics. But will keep trying. Don’t say I didn’t warn you guys!!!
I went in completely blind about what type of storage unit I wanted to rent. Monica was there and she helped me greatly in getting myself on track. The service that she provided was excellent and any questions I had she made sure to give me an answer no matter how silly the question seemed. It was extremely nice to have someone there that treated me like a human meaning and made me feel welcomed.
Great experience! I feel very well taken care of
Keep up good job
Great service! Monica was great.
Excellent
Very Helpful to me and knew exactly what I was looking for! Highly informational and very kind and nice!!!!
I've had a unit here for less than a month and all of my family's clothes have mice droppings in them. There was a dead mouse in the unit and the whole thing smelled awful.
Monica made the process so easy!!! I was moving from Florida to Memphis and Monica helped me every step of the way. Once we arrived she already had everything set up, so it was an extremely easy process that took barely 5 mins to get my unit #, lock and keys. Monica is great!!!
They had good customer service and very friendly and helpful.
Great service
Tabitha was very helpful.
Arnitha was very helpful. I really enjoyed her conversation and great customer service!
Rental was easy and affordable. Thanks!
Thanks for the help.
I had a great experience with this location. The location is very clean and organized. The property manager Monica was very helpful and attentive with all of my needs.
Monica was so great! I was looking to rent a storage space and she gave me all the information I needed. Thanks, Monica! Can’t wait to stop by again!
Great staff with big smiles to make your day.
Clean property great service
Monica was great
Very good experience
I had great customer experience at the Thomas Street Simply Self Storage in Frayser. Monica and the staff are all great. Very helpful and courteous.
Great customer service Monica was awesome great job very convenient
Monica has been more than helpful. She assisted me with every single question I had in a pleasant manner.
GREAT!
Monica made my visit very professional and pleasant
Absolutely glorious
Tiffany and Tabitha were great.
Tabitha was very helpful,patient and knowledgeable.
It has comevto my attention that Simply Storage at 3891Thomas in Memphis, TN.has had several break in's at this location and nothing has been done to prevent this, what about your security camera's as well as the security you boast about in your ads. Has police even made aware of this?
I dropped by to ask about renting a unit. The young lady Donna was extremely friendly and polite. There was a rude customer in the store and she handled it VERY WELL.based on her customer service ALONE, I will be renting from them!
Donna was very helpful and respectful
Tabitha was excellent! She was so helpful and showed great customer service. I hope get her everytime I come in to pay my storage.
Let this company be a last resort.
Tabitha was very, very helpful.
Tabitha was very helpful nice an customer service is a rated plus with me thanks
Tabitha was very nice.
You never know when an attendant is going to be on the premises.They have open on their website. They are only opened for customers to enter the gates. Just recently I found out they are not open on Sunday, and Wednesday, look like they are closed on Thursday also. They don't notify customers about the days of closure.Their website always say open during their suppose to be business hours. If you must pay, get a money order, if you trust the deposit box, I don't. I waited three hours today to see if an attendant was on site, it wasn't . The phones don't always request you to leave a message.
Very good service, she was very professional with her job. Stephanie was great.
Cadi was great! Very kind and loving.
Excellent, professional costumer service!
Tabitha was a beautiful person and well spoken and she did a fantastic 👏job getting me a storage
Cadi was great with her customer service.
Fake reviews. Ask if mice or rodents are covered by insurance- they're not.
Tabitha was very helpful.
So far no issues. The lady that helped me was very nice. Place could use some fixing up to certain storages to avoid damages to items in units.
Cadi was very good to me
Tabitha was so wonderful and came to help me she’s so wonderful and very friendly.