Tabitha was so very kind and patient she helped me with all my needs very nice and friendly
Bernice and shanna
So politely
Excellent service
It started off with complications but the employee on site made sure she took care of everything. If I ever need storage space again I will most definitely use Public Storage.
Johnny who I have been dealing with for yrs has always solved all my problems!
Just went n saw Jessica who is very helpful in helping me create a new code for entry n making sure that it works right . Very helpful customer service with a smile.TQ!
Met Jessyca, a new staff who is very helpful n patient in helping me to change my auto payment info..very efficient n good customer service with a smile!
Bernice was exceptional in her customer service with her patience n helpfulness in getting me an instant lower rate when I told her that I need to downsize to a cheaper unit as my present one is over $300.00 a mth...she is very dedicated to her job n very patient with an old lady like me. I have been a customer since 2014 I believe n will definitely refer my friends to Bernice if ever they need a storage. TQ, Bernice!
Mrs. Caroline Williams was great and took her time a patience to explaining to me the different units and prices. Thank you
Oh my goodness, if I could give 25 stars to miss Bernice for helping with a customer Ms Sheena. And hug and kiss her. She was absolutely wonderful. Did everything she could to help us? And we need more people like that working in this company, thank you. HUGE ASSET
Shanna is amazing she goes above and beyond to help her customers highly recommend
Ms. Bernice and Shanna made my rental process an easy breeze. They have amazing customers service skills. I'd give them a 10/10
I had a storage with Simply Self Storage and they signed me up to pay 12.00 each month for insurance with Safeguard, and mid year Public Storage bought them out. Fast forward I moved my things out 03/30/2024 and there was rat feces everywhere. I submitted a claim with Orange Door Insurance and they told me I had insurance still under Simply Storage and not Orange Door, I cannot find one number for Simply Storage however I have paid 12.00 each month for insurance and now I cannot even find out where to file a claim for my damaged property. My property manager at the storage was not helpful, she sounded very nonchalant like she didn't even care and did not try to assist me in trying to get this resolved. My concern is who have I been paying insurance to each month and why can't I find this information anywhere. Also when Public Storage bought Simply Storage out why didn't our insurance automatically stop and go over to Orange Door.
Bree was awesome helping me with my auction paperwork
Bree is awesome, concerning, and attentive to my needs as a auction buyer
Bree was very helpful and friendly
Ms. Cosha assisted me with my process and was a big help🫶🏾 thank you so much. You did a wonderful job and have a great service
Great service very reliable and very polite thank you Bree
Bree was very helpful and explained everything in detail when I inquired into renting a unit. Also very friendly and welcoming.
Bree was awesome and answered all the questions I had. Go see Bree she will take care of you.
Super friendly staff and well run facility. Melissa the property manager is excellent to work with and so friendly and helpful and went above and beyond in customer service!! The storage facility has great rates and is conveniently located.
The most shady company you can find! Run away!
They don't honor the contract. Bill you for different amounts. You can't get anyone on the phone to take ownership of the wrongly bills amount they charge every month.
On top of all of it, their super safe, 24/7 under surveillance facility allowed ppl to go on my boat to have food and drinks and leave a whole mess on it.
She was very courteous, patient, and thorough. Thank again
I had tried to do my contract online and couldn't so I went into the office and the young lady Ms. Melissa was very helpful, she was very professional and answered all of my questions. She told me if I had any other problems don't hesitate to call come by again.
Just every time thing was so professional
Meme was very helpful with finding me a unit and the move in. I love it
I've had the absolute best Experiences with MeMe, anytime I've been on the property! She always goes over & beyond to provide the best information and the Services possible! She always has a great attitude as well, makes me happy to be doing business with the company! Meme takes great care of the property & is an amazing Property Manager.
Lekendra And Melissa was very professional. thanks ladies.
Very friendly and helpful staff! Convenient location. Would definitely recommend
If you ever need assistance, go here & go through Jessica. She's the best. She got me in & out QUICK!!!! I loved every minute of her service. Thank you sooo much.
EXCELLENT Customer Service from Dominique! She was very helpful, attentive, and went ABOVE and BEYOND! She made the transaction easy. Thanks so much for that! 👍🏽😀
Thank you Mis Hale for walking us through the storage and showing us how Simply dose everything. This want be our last time using this company and will tell others about Simply as well.
Great service Jessica and brandy were amazing …..
Awful Awful Awful. I paid for a refrigerated unit that for the first few months was fully functional. Cool unit below 40° Fahrenheit. When I came to get my things my unit was above 90° RAT INFESTED all my clothes destroyed babys mattress destroyed and when I brought the issue up to the very unprofessional employee Miss. Jessica she was more concerned about a refrigerator that was under the parking garage than my destroyed property this was on the same day and time as a tornado warning. This place should be shut down immediately at least til all the Rats are exterminated
OUTSTANDING CUSTOMER SERVICE , we laughed the whole time
Jessyca and Jameisha was great today when Me and my girlfriend came in
The pretty lady at the front desk helped get us a storage unit expeditiously, was very professional and respectful as well. The property is well kept, organized, and secure. The employees even go around with a metal debris magnet to ensure clients don't run over nails, etc.
She’s Amazing Very Professional Great Energy
Jessyca was wonderful help 🤝🏾💯
Jessyca was awesome so helpful
Thank you for the wonderful customer service and the great help
After looking for several storage units I found the perfect spot here with simply self storage... Jessyca (yessss with a y) at the front desk made this experience so stress-free and made sure I had knew all my options before making my final decision. I was and is pleased with this area and feel very happy with security!!! Thanks JessYca for all your help 😍 AKA Store manager
Jessyca!!!! She is so amazing GOT ME RIGHT IN WITH NO PROBLEMS. The security is amazing, customer service is very GOOD!!! And quick
Amazing service from Jessica!
Jessyca was amazing!! She made the process for storing my vehicle so simple and easy. I will 100% continue to rent from here and recommend Simply Self Storage. Beat customer service ever!!
Excellent Assistance & Friendly Customer Service
First off they raised the price without even a notice, I can’t ever get anyone on the phone, their system is always not working…. I’m out of town and I will be so glad when i can get my things and put this nightmare with them behind me!!
The customer service here was fantastic. Jessyca Davis made the process easy and quick her team helped us out tremendously. They made our move so easy.
My unit was broken into and they didn't care. The area isn't the best, they are slow at fixing stuff. The price isn't bad,but the storage lot is a bit trashy! Doesn't have good ground keepers. Just be careful make sure your unit is covered more than the standard policy of $2000. I regret storing with them.
Jessyca was so helpful and nice
Jessyca was so helpful and nice
Jessyca was professional and got me a storage in under 5 mins.
Great Service & Great Staff
Jessyca was so helpful and nice
Jessyca was awesome and so helpful
Jessyca was so helpful and nice helping me get my unit set up
Jessyca is great! She Helped me out a lot.
Tabitha was very helpful and went out help way to help thanks….
Jessyca was so helpful and kind. She made the rental experience easy.
Jessyca
Great customer service.
Jessyca is so sweet and helpful. Friendly.
Jessyca is Absolutely Amazing!! The Best, she took great care of me!!
I had a wonderful experience Jessyca
Customer service was great and they actaully have plug-ins
Very affordable rates well informed employee and friendly service Mrs. Jessyca was great!!!
Jessyca was awesome. So helpful and friendly
Jessyca was awesome. Smiling sweet face. So helpful
Jessyca was absolutely awesome! So sweet and friendly. She made the renting experience so easy and understandable. Look forward to seeing her smiling face each time I come
Great place for business. Safe and secure units and the front desk lady, Jessycca is just wonderful and resourceful. Amazing job👍
Jessyca was awesome. So friendly kept me laughing and explained everything great!!
Jessica she excellent server
Jessyca was super helpful and answered all my questions.
Very clean. Courteous staff. Very thorough and details in explaining the contract and how the unit works.
Jessyca help me find the storage I needed she was very professional and very patient so if you’re looking for a storage that comes with good customer service then look no further
-1/5, would not recommend. Their customer service is terrible. Extremely unprofessional.
Let me start by saying Dijour, I believe is how you spell it was extremely helpful working with. I don’t think he usually works at this location but he made sure I received great customer service! He showed me different unit options and gave a helpful opinion on which unit would fit my needs. We were having issues with my code opening the gate but he worked to solve the issue while I was there so that it wouldn’t be a issue when I came back with my belongings. He also got my a great price for my unit which I really appreciated also! He was all around very pleasant to work with.