Save Impression

Address

201 Williams Ave
Madison, TN 37115

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

615-823-5814

615-823-5814

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

615-823-5814

615-823-5814

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 42/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 42/mo $55
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 45/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 45/mo $60
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 52/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 52/mo $69
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 55/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 55/mo $74
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 57/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 57/mo $76
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    4'x14'
    Online only price
    $ 61/mo
    Online only price
    50% off first month rent
    Small 4'x14'
    • Outside unit
    • Drive-up access
    $ 61/mo $82
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 84/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 84/mo $111
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 92/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 92/mo $123
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x11'
    Online only price
    $ 93/mo
    Online only price
    50% off first month rent
    Medium 10'x11'
    • Outside unit
    • Drive-up access
    $ 93/mo $124
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x17'
    Online only price
    $ 93/mo
    Online only price
    50% off first month rent
    Large 10'x17'
    • Outside unit
    • Drive-up access
    $ 93/mo $124
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 138/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 138/mo $184
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 169/mo
    Online only price
    50% off first month rent
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 169/mo $225
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    20'x20'
    Online only price
    $ 228/mo
    Online only price
    50% off first month rent
    Large 20'x20'
    • Outside unit
    • Drive-up access
    $ 228/mo $304
    Online only price
    50% off first month rent

    No Obligation

Self-Storage Near Madison
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Madison Storage Units Near Route 31E and Route 45

Madison storage units are located near route 31E and Route 45, just outside of Nashville.
Enjoy the best that Nashville has to offer, while still finding room to spread out in Madison, Tennessee. Popular with commuters, young professionals, and growing families, Madison is the place to be!
Our handy 5x5 storage units are great for stashing sports equipment, fishing gear, hiking clothes, and everything you need to enjoy a day at Old Hickory Beach or Cedar Hill Park. Plus, you'll even have room for your golf clubs after teeing off at Gaylord Springs Golf Course or Hermitage Golf Course nearby.
No matter what your family loves to do, keep them organized with a 5x10 storage unit, which can hold bicycles, instruments, art supplies, patio furniture, and old clothing. Why dig through items you only use for part of the year when you can store them?
Whether you live in an apartment, townhome, or just feel your house getting cramped, our 10x10 storage units are ideal for reclaiming your space. With room for furniture, electronics, large boxes, and even appliances, 10x10 storage units will get that extra stuff out of the way and make you feel at home again.
In less than half an hour, you can be strolling through the historic streets of Nashville, walking in the footsteps of Johnny Cash, Elvis Presley, and Dolly Parton. You can learn about all those stars and more in the Country Music Hall of Fame and Museum.
At this location, we offer indoor storage units (some are even climate controlled), and outdoor storage units so you can store your way. For the easiest experience in self storage, use our eRental program to book a contactless move-in today!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 554)

September 24, 2023
Google Public Storage Karren Brown
My day started off horrible. When I walked into the office and was greeted by Angela everything turned around. She was very polite, friendly, helpful and reassuring that everything would be ok. She made my Public Storage experience a great one. Thank you Angela.
September 24, 2023
Google Public Storage Hugo Bahamon
I was at this Public Storage today moving some things to my house and my car ran out of battery. Angela saw me on the cameras from her office and came over to help me. She moved me to her office since it was getting hot outside and offered me a water bottle. She recommended that I use my auto insurance's roadside assistance service, so I did. I waited in her office (with AC) until the tow truck arrived. Without asking for her help, Angela noticed that I was having trouble understanding the towing service and helped me to understand the message. I believe that all storage services offer similar benefits. The difference is made by the people who serve customers. I wish there were more people like Angela Simmons in every customer service at every company in America. Estaba en este Public Storage hoy moviendo unas cosas a mi casa y mi carro se quedó sin batería. Angela me vió en las cámaras desde su oficina y se acercó a ayudarme. Me movió a su oficina pues estaba haciendo calor y me ofreció una botella de agua. Me recomendó que empleara el servicio de asistencia en carretera de mi seguro de auto y así lo hice. Esperé en su oficina (Con aire acondicionado) hasta cuando llegó la grua. Angela, sin pedir su ayuda, notó que yo tenía problemas para entenderle al servicio de grua y me ayudó para comprender el mensaje. Yo creo que todos los servicios de storage ofrecen similares beneficios. La diferencia la hacen las personas que atienden a los clientes. Ojalá hubiera más personas como Angela Simmons en todos los servicios al cliente de todas las compañías de América.
September 23, 2023
Google Public Storage Evangelist Darlene Turner
We rented a storage unit and Tiya at the front desk was kind, professional, and knowledgeable. I recommend this storage business very highly!!!
September 21, 2023
Google Public Storage Christine Rodriguez
I started renting a unit here a few months ago. From signing up to any continual maintenance, Fallon has been a great representative for the company. Moving items to/from storage has potential to be very stressful and Fallon's friendly down to earth demeanor is very helpful.
September 12, 2023
Google Public Storage King Cunningham
September 7, 2023
Google Public Storage Temperance Reddick
Fallon is great, very personable! Great customer service at the location!
September 7, 2023
Google Public Storage Shermear
Fallon was very helpful and explained the storage , fees and hours very well. She was friendly and helpful when I shared I couldn’t complete the online process. It took only a few minutes to complete and I was able to secure my spot! Thanks so much!
August 24, 2023
Google Public Storage Deck Pros Nashville
Fallon and Angela were amazing , we rented a space, downloaded the PS APP, and explained everything thorough.
August 24, 2023
Google Public Storage Bobby joe Rippey
Fallon was great and patient with me, even helped me download the app
August 16, 2023
Google Public Storage Eduardo Pizarro Leon
Falloñ and Angela Fue muy paciente conmigo haciendo el alquiler porque hablo español.
August 12, 2023
Google Public Storage seon hunt
Fallon was phenomenal, her service was excellent. I love this location and would recommend anyone to this public storage location.
August 3, 2023
Google Public Storage Sam Chambers
Great place to store my entire house! Recent price hike was huge!
August 3, 2023
Google Public Storage Barry Eddings
Fallon & Angela were great help, helped me download the PS App. ;-)
July 29, 2023
Google Public Storage Garyn Davis
Fallon & Angela are a God send. I’m not from the area and they took care of me without any hesitation and I can appreciate that. This has been by far the best experience I’ve ever had with Public Storage. I have a storage unit with a competitor but will be switching over because of these two ladies. Public Storage is lucky to have these ladies as a part of their company.
July 19, 2023
Google Public Storage Brian Skinner
Fallon,Angela and Pam are amazing.
July 19, 2023
Google Public Storage Diane Hinds
Pam Fallon and Angela was a good help for me today, thanks ladies
July 15, 2023
Google Public Storage The Whole Family
Fallon was such a great help this morning because when I got stuck in the gate…She got out in the rain help me …
July 14, 2023
Google Public Storage Donna Coleman
Fallon and Angela has got to be the two most sweetest ladies ever. They are always very kind and respectful to me they make me feel like I'm going to visit a family member not paying a bill. I really do love them both so big. Thank you ladies.
July 7, 2023
Google Public Storage George Harrell
Fallon and Angela are amazingly patient and kind.
July 1, 2023
Google Public Storage Demarcus Bradley
Fallon & Brandy were amazing. Great customer service 👏
June 24, 2023
Google Public Storage Perfection Express LLC
Fallon & Angela are courteous, considerate and attentive to their customer’s every need. Reggie loves these ladies.
June 24, 2023
Google Public Storage Shawnee Wilson
Fallon & Angela are wonderful, helped me maneuver my truck to empty my space. Thank you for them.
June 24, 2023
Google Public Storage Alice Will
Thank you to Fallon & Angela.
June 24, 2023
Google Public Storage Marian Owens
Thank you to Fallon and Angela with my moving needs.
June 24, 2023
Google Public Storage Sharon Dee Burgess
Fallon and Angela are great!!!
June 10, 2023
Google Public Storage Skyelar Patrick
Brandie, Brandy, and Angela were great!
June 3, 2023
Google Public Storage Anthony Perry
Fallon is the best, even downloaded the PS app to give me easy gate access.
May 20, 2023
Google Public Storage Dee Dee
Fallon was so helpful.
May 15, 2023
Google Public Storage Toni
Fallon is amazing she helped me download the PS app & now I have easy gate access.
May 5, 2023
Google Public Storage Chris Buford
Fallon I just want to thank Ms Fallon she was so professional and so sweet and a very out going employee knows how to talk and satisfy her customers I just like to thank her and public storage in Madison for all you all do and Ms Fallon God bless
April 29, 2023
Google Public Storage jeffrey jones
Didn't think very well before they made this place. Not moving truck friendly..
April 21, 2023
Google Public Storage Joseph Presley
Fallon , Marvin are amazing . With putting their customers first. I Would recommend this place. To all family , friends.
April 16, 2023
Google Public Storage Ry Cleveland
Marvin was really helpful during my visit today. Seems like they have a really good staff here
April 16, 2023
Google Public Storage Matt Williams
Awesome staff at this location! Marvin is the best!
April 15, 2023
Google Public Storage Larry Hill
Fallon & Marvin have been very helpful during my stay, will recommend and return when I need storage again. Thanks
April 15, 2023
Google Public Storage Conny Archambault
Fallon and Marvin helped me find the perfect space.
April 15, 2023
Google Public Storage Kevin Duke
Fallon, Delilah and Marvin were helpful with my Auction Unit. THANKS
April 14, 2023
Google Public Storage Reginald Johnson
Joy, Delilah & Fallon helped me with everything I needed today come see them today
April 14, 2023
Google Public Storage Rodolfo Santana
Fallon was wonderful with my rental service today
April 13, 2023
Google Public Storage Arthur Williamson
Thank you Delilah, Fallon &Joy for helping me with my storage needs
April 13, 2023
Google Public Storage Cory Pittman
Delilah and Fallon helped me out so much today, always looking out for me. Thanks
April 13, 2023
Google Public Storage Kimora Gabrielle
Thanks to Fallon & Delilah for taking care of me.
April 11, 2023
Google Public Storage Forever Kash
Delilah was a wonderful help for my move today
April 11, 2023
Google Public Storage Steve
Delilah is always willing to help me. Thank you.
April 11, 2023
Google Public Storage david González
Depílate was a joy for This entre procesos. She was very caring.
April 7, 2023
Google Public Storage UNIDEC ENT
Without Delilah here today I would have been lost, thank you so much.
April 5, 2023
Google Public Storage Paulette Williams
This place has been great to me. Delilah was so helpful to me.
April 5, 2023
Google Public Storage Paula Lee
Thank you Delilah & Fallon for helping me with my bill today, you are always a joy.
April 4, 2023
Google Public Storage Clint Johnson
Fallon was amazing, rental went fast & signed me up in the app.
April 1, 2023
Google Public Storage Trevor Erlacher
Fallon and Marvin were very helpful and friendly! Would definitely recommend this storage place.
March 28, 2023
Google Public Storage Victoria Smalls
Miss Delilah and miss Joy was a great help with renting the space and getting me in the ps app.
March 27, 2023
Google Public Storage Annie Barrett
Mary and Joy were awesome
March 26, 2023
Google Public Storage Keyana Oshiomha
Marvin is always a great help!!!
March 15, 2023
Google Public Storage Nora Harris
Thank you 🙏🏾 Joy for all your help today with renting my space and offering me merchandise for my move.
March 11, 2023
Google Public Storage Robert Goad
Thank you for helping us with our auction unit today Joy, Joyia and Marvin.
March 5, 2023
Google Public Storage Ken Blackburn
Marvin was of great help assisting me with paying my bill.
March 2, 2023
Google Public Storage Shannon Gordon
Delilah was a wonderful help this morning, thank you.
March 2, 2023
Google Public Storage The queen MIles
Thank you Joy for all your help with my rental today. Great service
February 28, 2023
Google Public Storage Jaime Wyatt
So helpful over there at the front desk 😍 Delilah is an Angel.
February 17, 2023
Google Public Storage Gene Williams
Brandie helped me get a great unit!
February 17, 2023
Google Public Storage Teresa Williams
Brandie was great
February 16, 2023
Google Public Storage Sonia Medina
Delilah was wonderful today.
February 12, 2023
Google Public Storage John F Stenberg II
Delilah was amazing and made the process very easy! Joy is awesome too and will take very good care of you! These ladies rock! =)
February 5, 2023
Google Public Storage Lavon Noel
Delilah was very happy to help me with my storage needs
February 5, 2023
Google Public Storage David Williams
Delilah and Marvin was a wonderful help today.
February 1, 2023
Google Public Storage Fredricka Fletcher
This was by far the best storage place I’ve been to the lady Joy was a delight she was very professional and helped with any need I had. I would recommend this location any time . Thank you for all you done for me .
February 1, 2023
Google Public Storage Ronald Mckannan
Thank you Joy for your help today come see her.
February 1, 2023
Google Public Storage chaneisa sweat
Delilah was a big help pleasant office vibes.
February 1, 2023
Google Public Storage Patrick Fajardo
Delilah was super helpful and friendly. It was an amazing experience.
February 1, 2023
Google Public Storage juan zavala
Thank you Delilah for helping me get in a space today.
January 31, 2023
Google Public Storage Felix Waller
Delilah was very nice and friendly with all of her help.
January 29, 2023
Google Public Storage Arturo Delgado
Delicah was a Joy to work with.
January 27, 2023
Google Public Storage Dominique Womack
Delilah took me in at the end of the day and she was wonderful like it was the beginning.
January 27, 2023
Google Public Storage Dominique “lovin only2” Todd
Thank you joy for always helping me. Grateful
January 20, 2023
Google Public Storage byron strickland
Delilah was very attentive and helpful thank you
January 20, 2023
Google Public Storage Walter Patterson
Delilah was very helpful too me
January 20, 2023
Google Public Storage Kelly Collins
Delilah is the friendliest, most customer attentive representative that I've had the pleasure of dealing with. She really cares about meeting the needs of the people she serves. ❤️❤️❤️
January 17, 2023
Google Public Storage Alexis Carter
Ms. Delilah made my unit rental very smooth & easy. She was very polite & professional. She gave me all the information I needed. I would definitely recommend coming in to see her!
January 11, 2023
Google Public Storage Kevin Saulter
Very helpful staff that was patient with me and showed professionalism. Thank you Public Storage team!
January 9, 2023
Google Public Storage Rebecca Titus
Excellent customer service here. Delilah was so friendly and accommodating! Grateful for her help.
January 8, 2023
Google Public Storage radiojaws
Friendly staff here at Public storage. Marvin and Delilah made sure all my needs were met. Wonderful service here at this location .
January 6, 2023
Google Public Storage Passion Johnson
Its always a pleasure speaking to and working with the ladies and gentleman at this property . High quality service and true customer service qualities . They helped make my move as seamless as possible . Thank You public storage !
January 6, 2023
Google Public Storage Sabrina Smith
This storage place is awesome there friendly and kind
January 6, 2023
Google Public Storage Marcus Collins
The customer service was excellent they was so nice and healthful
December 30, 2022
Google Public Storage DatMaxine Jackson
You so cool!
December 30, 2022
Google Public Storage Shandrica Jackson
Great service and so nice. Thank you delilah!!
December 29, 2022
Google Public Storage Tim Graves
Have had this storage building for 4 years and the staff Delilah and Joy they are friendly and helpful and I really enjoy there company the building is always clean when you come in at 100 percent Thank you for them
December 29, 2022
Google Public Storage William Simmons
This young lady was extremely helpful. Made my day.
December 28, 2022
Google Public Storage Frank Evans
Delilah and Eli were great!
December 27, 2022
Google Public Storage Ronald Chatman
Delilah was a wonderful help today.
December 21, 2022
Google Public Storage Judson Corder
Delilah was a wonderful help today, i would recommend anyone to come by to see her.
December 21, 2022
Google Public Storage Gerald Cooper
Joy was amazing and resourceful
December 18, 2022
Google Public Storage Latonya Claybrooks
Just wanted to say Delilah was very patient and very nice! Great customer service 😊
December 16, 2022
Google Public Storage LeAllen Smith
December 15, 2022
Google Public Storage Dimple Blackmon
Delilah was a wonderful help today with my all my needs.
December 4, 2022
Google Public Storage Brittanay Pressley
Delilah was a wonderful help in my time of need.
December 2, 2022
Google Public Storage Felicia Rouser
Delilah is a very pleasant person . Wonderful spirit. Will recommend others.
November 23, 2022
Google Public Storage Jannikole Petway
First time visiting the property at storage place Ms. Delilah service was excellent! thank you so much
November 21, 2022
Google Public Storage adrian mathis
Thank you joy looking forward to my move in
November 20, 2022
Google Public Storage Nate DaPoet
Delilah was very helpful. We had issues and she cleared it right up with no issue. Definitely would recommend
November 15, 2022
Google Public Storage Kamani Eason
Thank you Delilah for helping me today with getting a great quote will be renting soon
November 15, 2022
Google Public Storage Aniya’s World
great store, nice ladies here
November 13, 2022
Google Public Storage Charlene Clesceri
Delilah was awesome !!
November 11, 2022
Google Public Storage Dawn Michlitsch
Delilah was great help today. She was bright spot in my bad day.
November 4, 2022
Google Public Storage James Smith
Delilah was a great help today
November 4, 2022
Google Public Storage pamela robertson
Delilah was a wonderful help. She was a joy.
November 2, 2022
Google Public Storage Terrell Anderson
What a great pleasure to pay my bill with joy today come down to see her
October 28, 2022
Google Public Storage Kayla Benthal
I do not recommend ! The lady is very rude !! Hateful with every question I asked her ! I do not recommend going here ! People like her should not even work with the public ! Very sickening .. the lady I spoke with was joy !
October 27, 2022
Google Public Storage Daphanie Chesterfield
Thank you Delilah for an amazing rental today come here to rent
October 24, 2022
Google Public Storage deontez avent
Thanks for all the help with my move in
October 24, 2022
Google Public Storage Nancy Tyner
Great experiences very exceptional customers service.
October 14, 2022
Google Public Storage Corey Huddleston
DELILAH MILLER WAS WONDERFUL TODAY SHE WAS A GREAT HELP
October 14, 2022
Google Public Storage Caitlin
Great Customer Service. Quick and easy process! Friendly. Great place to do business
October 13, 2022
Google Public Storage Carlos Banks
Thank you joy for helping me this morning with quote!
October 13, 2022
Google Public Storage Lee Nathan
Thank you Delilah for helping me with my rental today
October 13, 2022
Google Public Storage Rita B
Thanks Delilah you have made moving in with you guys so much fun sending 5 stars for your great service and hospitality
October 12, 2022
Google Public Storage Keekers Ferg
Delilah was so much help thank you again
October 12, 2022
Google Public Storage staci hawkins
Met an AMAZING lady at Public Storage named Delilah! She was very knowledgeable, pleasant and professional. Great customer service is not standard anymore but Delilah possessed it! I’ve never used any kind of storage and she made the process easy peasy 😊 Public Storage rates are reasonable as well.
October 7, 2022
Google Public Storage Shawnda DeStefano
Pleasant experience dealing with Delilah during the rental process. The unit unfortunately did not work for us as we needed a taller access door but the service was excellent none the less.
October 6, 2022
Google Public Storage Mark Keegan
I've always had a great experience here,The ladies that run the place are always friendly and helpful and let me know anything that's up and coming!!
October 3, 2022
Google Public Storage Sherry Williams
Ms.joy is so sweet 🧁.she is a very good customer service representative.i love ms joy.
October 3, 2022
Google Public Storage Donna Hines
Thank you Joy for getting me a great deal today
October 3, 2022
Google Public Storage Terrell Hockett
Great service come down and see Joy
October 2, 2022
Google Public Storage Quincy Taratino
Great service at this location please go see Joy
October 1, 2022
Google Public Storage Martin Silva
Thank you joy for all your help today with my move in
October 1, 2022
Google Public Storage Sandra Smith
Joy got me in a great space for a great price
September 26, 2022
Google Public Storage Mac Ram
Great job helping me with my rental Joy
September 23, 2022
Google Public Storage MATTHEW Thomson
The Williams Ave Public Storage has an excellent staff including Manager Joy and Delilah who are very professional and friendly and help make any concerns or help you need in renting or buying through an auction a seemless and positive experience. In fact it's as if you have known them much longer with the personal interactions and communication They are also guided by a very accessible and accommodating District Manager Brett. I highly recommend this Public Storage location for Service Excellence from all employees, the Attention to cleanliness on site and the friendliness. MT
September 16, 2022
Google Public Storage JAMES KING
Thank you Delilah for getting me in a better space today!
September 9, 2022
Google Public Storage Earljay Moore
I have had an amazing experience from day one up until now. Delilah and Pam at this location have been so nice and so helpful. I am glad to have been a customer at public storage.
September 4, 2022
Google Public Storage Mike Wright
Joy is a great employee and has respect for all customers.
September 3, 2022
Google Public Storage Leah Nipper
Great customer service here, the ladies here are very professional and nice
September 3, 2022
Google Public Storage Judy White
Joy was a great help to me and my family, come see her
September 3, 2022
Google Public Storage Kevin Raetzel
Pam and Joy really helped my parents transfer to another unit with no hassle they are very kind and have beautiful smiles
September 3, 2022
Google Public Storage Gerald Thomas
Joy and pam makes paying in office easy. Sweet ladies here.
September 3, 2022
Google Public Storage Ronald Sumner (Ronnie)
Thank you joy and Pam for all your help
September 1, 2022
Google Public Storage Marialisa Dean
Thank you Delilah for helping me with my rental
September 1, 2022
Google Public Storage Leon Aveary
Joy makes paying here really easy visit her.
August 29, 2022
Google Public Storage amanda cleveland
Great service come see joy
August 29, 2022
Google Public Storage Jasmine Smith
Great location and great service
August 23, 2022
Google Public Storage Blaine Holt
Great place to store your stuff amazing staff very friendly
August 22, 2022
Google Public Storage Eternal Iris
Came in and got a great service from Joy hall come see her
August 19, 2022
Google Public Storage MORGAN TURNER
Deliah was nice and helpful.
August 17, 2022
Google Public Storage R Team Services
Great staff Joy has been amazing assisting me with my unit
August 1, 2022
Google Public Storage Janine Cole
July 5, 2022
Google Public Storage T C
Came in to make my payment and delilah and ms joy are always pleasant to see.
July 5, 2022
Google Public Storage John Stone
Great customer service from Delilah and Joy it's always laughter in this place
July 5, 2022
Google Public Storage Bruce Wayne
Awesome service from Joy with making my payment and helping with my app.
July 5, 2022
Google Public Storage Tunde Williams
Delilah and joy has always given great service
July 1, 2022
Google Public Storage keaira bush
Pam was great thanks for a positive experience
July 1, 2022
Google Public Storage Jeremiah Farris
Thank you for asking all my questions. Will be back to rent.
June 24, 2022
Google Public Storage Highly Motivated
Joy and Delilah were great with helping me rent my unit. Come see these ladies!
June 23, 2022
Google Public Storage Amy King
Ms Delilah was awesome. Friendly and fast service
June 23, 2022
Google Public Storage Roy Jordan
Delilah had a wonderful personality and she was a great help.
June 22, 2022
Google Public Storage Cora Walker
June 21, 2022
Google Public Storage James Booker Jr
I called Public Storage on Williams to get more information of the "first month $1" . Pamala Burton was the P.S. representative I talk too. Pamala was professional, helpful and very nice...Thank you Public Storage🙂
June 21, 2022
Google Public Storage Kaylar Burton
Ms.Pamela Burton was the best greeted with a smile and positive attitude thanks for her services
June 21, 2022
Google Public Storage Nikki Birdsong
Pamela was very helpful. She has such a sweet spirit!
June 21, 2022
Google Public Storage Demetria Gaines
Spoke with Pamela on the phone about renting a unit and she was very knowledgeable and very helpful. Thanks Pamela for the great experience.
June 21, 2022
Google Public Storage iesha brown
I went there looking for prices and what size units I might need. Delilah was great, she was very knowledgeable and helpful. I would definitely recommend her and this location to anyone
June 21, 2022
Google Public Storage Big Tay
It is always a delight and ease to rent from this Public Storage, especially when Ms.Pamela Burton is there to help.
June 21, 2022
Google Public Storage E KADAHFIA
I was so satisfied with the customer service at this store. The front desk was family friendly and very welcoming. Ms. Pam was very helpful and had an amazing attitude. 5 stars this store deserves
June 21, 2022
Google Public Storage Leatrice Johnson
May 29, 2022
Google Public Storage Antonio Seyam
Great service Ms Joy was so helpful with my rental today glad to be a customer here.
May 25, 2022
Google Public Storage D Maupins
I have been here for 11 years
May 25, 2022
Google Public Storage Nisha Hockett
Joy was very nice and understanding when it came to explaining the mishaps with my payment to rent
May 16, 2022
Google Public Storage Sarah Winslow
Great customer service! Thank you Mary & Susan for all your help.
May 3, 2022
Google Public Storage LaTonya Winfrey
I visited this storage as a walk-in. Delilah and Joy made this process quick and easy. I would recommend this facility to anyone looking for storage
May 1, 2022
Public Storage tms f
Jus came frm there nd everyone there is the best so kind polite nd was patient wen I had a lil problem but they’re the best nd great customer services
April 28, 2022
Google Public Storage Antonio Hernaiz
Delicado and Joy were very helpful whih my move in.
April 15, 2022
Google Public Storage Marcus Earl Sharpe Jr
Delilah help me with rental awesome attitude here
April 12, 2022
Google Public Storage Ann Trost
Clean area, fair pricing
April 6, 2022
Google Public Storage James Corley
Great service! Fast and easy sign up. Delilah was a huge help. Thanks!!
April 5, 2022
Google Public Storage Rhonda Bradley
Delilah rented me my first space and then I needed more Joy was fast on helping me move in. I recommend this location for fast service. Come see the ladies in Madison.
April 4, 2022
Google Public Storage Pretty Inpink
Joy and Delilah help rent 3 spaces and I am grateful to have ran across this lovely ladies. Highly recommended.
April 4, 2022
Google Public Storage Destiny Hailey
Great service at this location come see the ladies here
April 4, 2022
Google Public Storage Devonte Lavender
Thank you joy for the great service at this location. I will be back.
April 1, 2022
Google Public Storage Glenn Pinkerton
Joy is a very joyful person to work with, we enjoy her very much.
April 1, 2022
Google Public Storage Delores Jolly
Good place use
March 29, 2022
Google Public Storage Ashleigh Cox
Perfect location Delilah was very helpful
March 24, 2022
Google Public Storage B J
Customer service is awesome! Delilah was so nice, professional, knowledgeable of her job, and fast. I really enjoyed her service and personality.
March 14, 2022
Google Public Storage Jacob Smith Thomas
February 26, 2022
Google Public Storage Melissa Blair
She was really helpful and assisting us with our needs great attitude and customer service
February 11, 2022
Google Public Storage Antonio Marsh
February 8, 2022
Google Public Storage Kristen Stewart
Delilah helped me with all my rental needs today come store here
February 5, 2022
Google Public Storage Richard Tribue
Joy was great and very helpful! A wonderful experience
February 4, 2022
Google Public Storage Harris Roberson
Delilah was very helpful
January 31, 2022
Google Public Storage Eric G
Joy and Pam help with my movein and the service here was great
January 31, 2022
Google Public Storage Robert Estleman
Joy and Pam were awesome got in my space quick and fast. Come see these ladies.
January 31, 2022
Google Public Storage Mike Jones
Came in to make my payment and Joy was fast and professional
January 20, 2022
Google Public Storage Gene Atherton
Very pleasant and excellent service. Ms Delilah was a great help and would do business with her anytime
December 28, 2021
Google Public Storage Brittany P
Delilah Was a great help to day the Process was easy fast good communication skills😘 have a blessed day everyone…
December 27, 2021
Google Public Storage eric simmons
The workers here are so helpful and nice. Mrs Elizabeth, Mary and Mrs Donna you all made my visit special. Keep up the great work!
December 7, 2021
Google Public Storage 28donnell
December 4, 2021
Google Public Storage Calvin and Tynesha Campbell
Joy, did a great job fixing my problems
December 2, 2021
Google Public Storage Dozha Deville
Delilah at my storage location is always super helpful & nice. They make me feel like family whenever I go in, I have recommended several people and they all have loved their experiences as well.
December 2, 2021
Google Public Storage Latoya Shelton
I was eery about where and how to get a storage, and sure enough Ms Delilah came through with a great price and helped me out. Im grateful for this experience.
November 27, 2021
Google Public Storage ItsSo Breezy
Came in to inquire about a 10x10 and Joy was very helpful. Even though I did not store today. It was a very nice environment. Very welcoming.
November 23, 2021
Google Public Storage Dave Paslay
Thank you Delilah for your excellent and professional help.
November 22, 2021
Google Public Storage Gloss Media
Great service from Delilah
November 9, 2021
Google Public Storage Adrian Griffin
I’ve been renting here for 3 years now. I store my extra car there due to the fact I have no more parking space. The management team, and maintenance guy (Mr. Keith) work very quickly to resolve a issue that I was having with the lock on my unit. After the lock was open, Mr. Keith lubricant the lock, and I was to start my car that has been sitting three weeks due spending vacation abroad. Thanks to everyone that was involved.
November 9, 2021
Google Public Storage Nicholás Potere
Delilah was a pleasure to do business with and these guys really worked with my needs !
November 2, 2021
Google Public Storage Tami Burgess
Very nice and helpful
October 24, 2021
Google Public Storage Eshauna Bell
Fallon did an excellent job with assisting me. I needed to switch to a bigger storage unit and had been told that I couldn’t, but Fallon was able to transfer everything and get everything switched over. She made things extremely easy. Thanks so much!
October 10, 2021
Google Public Storage Ben Smith
Delilah was friendly and helpful - made the process very easy
October 10, 2021
Google Public Storage Bridget Ryman
Love this place. Delilah is wonderful the best self storage place I've ever rented... Me and my dad Ricky has had a storage there for about 6 months or so and love it 😀
October 8, 2021
Google Public Storage Janice Browne
My experience is wonderful because of Delilah’s professional customer service. She is helpful, patient, warm and courteous. She is always pleasant and willing to be of services. Brett Lynch is a compassionate person and was very helpful when my husband was hospitalized. Thank you Public Storage family!
October 7, 2021
Google Public Storage Karla Chavez
Haven’t updated my review in 2 years now that I needed another unit, Joy helped me out and she was great! She made sure I understood everything she took her time and had a very professional look and tone. Love renting here!
October 7, 2021
Google Public Storage Ashley Chance Green
October 6, 2021
Google Public Storage Prime Time
Joy and Delilah are the most amazing people I’ve ever met very helpful
October 6, 2021
Google Public Storage fat hokage
Really great experience, friendly and knowledgeable employees. Made the whole experience quick and easy.
October 3, 2021
Google Public Storage Venson Jones
Joy and Delilah help me with my bill today they are very sweet ladies. Come see them.
October 3, 2021
Google Public Storage David Whitbeck
Used them for a while. Real quick to cut your lock if your past payment. My unit itself is falling apart not to mention roaches and what not. But if you gotta store your stuff and need it close you gotta do what u gotta
October 1, 2021
Google Public Storage James Dowd
This Joy service was very very professional courteous and haven't met such a nice person in Nashville Tennessee in a long time I drove up from Atlanta Georgia to take care of the storage unit and she was so wonderful thank you
October 1, 2021
Google Public Storage Daveon Miller
Joys costumer service is very good.
October 1, 2021
Google Public Storage Young Black Conservative
Joys made the environment easy going
October 1, 2021
Google Public Storage Caveman Mario
Joy was so helpful
October 1, 2021
Google Public Storage William Lee
Ms. Delilah helped me with everything I had questions about and did it with a beautiful smile.
September 30, 2021
Google Public Storage Павел Крышалович
First time here. High quality service. All was done quickly. Thanks to Delilah
September 27, 2021
Google Public Storage Mark Fessenden
Excellent price and exceptional (Lindsey) customer sevce.
September 26, 2021
Google Public Storage Alma Silva
Really recommend public storage. Delilah was very helpful and friendly. She showed us our unit and got us the right one.
September 26, 2021
Google Public Storage Monica McLemore
Joy was very helpful and the customer service was outstanding.
September 23, 2021
Google Public Storage Nycholas Aguilera
Delilah was super helpful, over all great experience will be back
September 23, 2021
Google Public Storage Rosemary Woolsey
Delilah was awesome! Very patient, answered all my questions. And provided me a fantastic quote.
September 23, 2021
Google Public Storage Brianna Sebree
Delilah was a great help. Smelt good, knew her business. I had a hard time understanding monthly payment rates, and she took her time being the most patient with me. Friendly smile and gave upmost professional without feeling stuck up✨ 10/10 would recommend! ( also drops GREAT food locations)
September 23, 2021
Google Public Storage Passion Dansby
I believe the manager’s name was Joy . She was truly a pleasure ! Super informative and friendly . I will definitely recommend your Williams Ave . Location to any of my colleagues and even friends ! Thanks Again Public Storage !
September 22, 2021
Google Public Storage E Pluribus Unum
I had a very pleasant experience when finding a unit. Delilah was very friendly and personable as well as knowledge and patient. I'm glad I chose this location as my storage facility. It is very secure requiring a key code to enter and exit the storage unit area and my unit was very clean when I entered it originally.
September 17, 2021
Google Public Storage Emiko Dean
Delilah was very professional and prompt at answering the telephone when I called ahead of time informing her I was coming by to pay my storage bill. I really appreciate that, and I am very thankful to have such kind and professional service overall for the past year I have been doing business with you after moving to Tennessee from South Carolina. Please keep up the good work, and God bless!
September 17, 2021
Google Public Storage Daddy Dikkk
September 17, 2021
Google Public Storage Kathryn Jones
Delilah was a joy and very helpful.
September 4, 2021
Google Public Storage Courtney Gidcumb
Fast and easy! Great service with Ms.Joy . Thanks so much public storage!!
September 3, 2021
Google Public Storage Delilah Miller
Great service.
September 1, 2021
Google Public Storage Kang Kwame
Delilah and Joy were both very professional, helpful and sweet. Fully explained everything and gave me all information needed. Excellent customer service.
August 24, 2021
Google Public Storage Elizabeth Mcabee
August 22, 2021
Google Public Storage Ethan Lyon
August 13, 2021
Google Public Storage QuiQui Ward
Recently I was doing some pricing on different storage companies & your company seemed to have the best prices in the city also GREAT customer service as well.I spoke with a Joy & Delilah they both assisted me over the phone with finding a unit that was best for me.Even tho the Madison location didn’t have a unit that fitted my needs they called around to see if they could find me a more suitable unit.Mostly will be using Public Store for my storage needs!
August 12, 2021
Google Public Storage nashonda Milan
Mrs joy and Delilah where very helpful! They deserve 10 stars.
August 12, 2021
Google Public Storage Kydi Davis
Delilah and joy has always been so kind and helpful to me.
August 11, 2021
Google Public Storage Charles Edmondson
Joy and delilah were very pleasant and friendly made me feel very welcomed I would rate them 10 stars if possible
August 10, 2021
Google Public Storage Slinginbling withMichaela
Planning on moving soon and called and talked to Lindsey. Very pleasant and very helpful. Definitely recommend her to helping anyone! Will be in contact again soon...
August 9, 2021
Google Public Storage daniel humphrey
Delilah was great she was very professional and helped out a lot I definitely recommend this place to anyone just based off of her
August 5, 2021
Google Public Storage Mellie D
July 29, 2021
Google Public Storage Antoinette Butler
Great place went in looking to rent a storage for my business and Joy was very helpful and helped me with my needs
July 21, 2021
Google Public Storage Jennifer Whiteaker
Delilah, Joy and Lindsey are amazing women!! Awesome customer service and got us taken care of when we were in a jam. Thank you and we appreciate you guys!!!
July 18, 2021
Google Public Storage Rick MOORE
Went looking for storage for my business, lindsay was so helpful and her customers service was over the top you just don't find that anymore, thanks alot lindsay and if it's possible you get 👍👍👍
June 30, 2021
Google Public Storage Gerrie Jones
Joy was a Joy very nice done a good job
June 26, 2021
Google Public Storage Harold Jones
Joy was very helpful and professional in assisting me with finding a storage unit. I highly recommend her if you need a storage unit.
June 18, 2021
Google Public Storage Daniel Humphrey
Great customer service
June 4, 2021
Google Public Storage Tre H.
Great experience
June 1, 2021
Google Public Storage Sean 2
The closet
June 1, 2021
Google Public Storage Nakia
Great, fast service! Customer service was wonderful, thank you Delilah!
May 28, 2021
Google Public Storage Raymond Perez
Great service! Delilah was great!
May 27, 2021
Google Public Storage Jessica Masterson creasy
May 26, 2021
Google Public Storage Semika Nelson
May 11, 2021
Google Public Storage Tamela Bolerjack
Well run,. Nice staff.
May 11, 2021
Google Public Storage Amanda
Quick service
May 7, 2021
Google Public Storage Jaylan Downes
April 30, 2021
Google Public Storage Terry Banks
April 30, 2021
Google Public Storage Just someone Random
April 28, 2021
Google Public Storage David Redding
April 8, 2021
Google Public Storage Carla Ludy
April 5, 2021
Google Public Storage Regina Lowery
March 29, 2021
Google Public Storage Kelley Mcallister
Great, very helpful.
March 29, 2021
Google Public Storage Jaime Talavera
Great location. Staff was friendly and knowledgeable.
March 21, 2021
Google Public Storage Troy Ogg
They was very nice and they take good care of you and the place is nice and clean
March 15, 2021
Google Public Storage Chamane Williams
March 7, 2021
Google Public Storage Shelly Hunter
Delilah was a great help very friendly.
March 4, 2021
Google Public Storage Jake Rabon
March 3, 2021
Google Public Storage Robert Milligan
Had an easy process renting a unit. Staff was excellent. The ground around the units is not well kept. But I’m told that isn’t in their control
March 2, 2021
Google Public Storage Kevin Conatser
Love it.
February 27, 2021
Google Public Storage KB business
She was extremely nice great customer service!!!!!!!!!!!
February 21, 2021
Google Public Storage William Rimmel
February 15, 2021
Google Public Storage Naomi King
Ms.Delilah was very helpful, the best ever. Thank you
February 9, 2021
Google Public Storage Shantel Niemisto
I had an amazing experience, Jennifer was a great help and they were very friendly and helpful!
February 9, 2021
Google Public Storage Nisha Mcbee
Mary Was A Great and Big Help. And I love her customer service.
February 9, 2021
Google Public Storage Mr. & Mrs. Reames
Mary and Jennifer were very helpful
January 11, 2021
Google Public Storage rondala Bostic
Delilah is the best
January 11, 2021
Google Public Storage Derrick Reid
January 11, 2021
Google Public Storage Strawberry Shortcake
Delilah, thank you for all your help.
December 30, 2020
Google Public Storage Andrew Johnson
I had a wonderful experience at the Public Storage. Joy's customer service was excellent. She was was patient and thorough when explaining the terms of my rental agreement.
December 27, 2020
Google Public Storage Chris Widick
Rates increased to more than the space was worth. Rude or at best, ambivalent staff. You can do better for less money.
December 17, 2020
Google Public Storage Tewanna Keesee
Thank you so much Delilah. It's always a pleasure coming in to pay my bill. Your always so very polite. I've had my belongings at this storage site for a little over 2 years. Never had a problem. The units are reasonable secure and safe..I highly recommend this location if you ever need to store any of your belongings..👊🤞
December 15, 2020
Google Public Storage Tim Stock
Lots of units.
December 4, 2020
Google Public Storage Stephon Saulter
Great office experience, Joy was very professional in answering all of my questions.
November 18, 2020
Google Public Storage Nicole B
This is the best location. Ms.Delilah was extremely helpful and professional. If you are looking to rent a storage unit, come to this location on Williams Ave in Madison, Tn and ask for Delilah, you won’t be disappointed! Thanks again, Ms.Delilah!
November 14, 2020
Google Public Storage Faye Mcknight
Mary was great and so helpful
November 13, 2020
Google Public Storage Tyron Gross
Great service
November 4, 2020
Google Public Storage gyasi wynn
Great place to store with great price. Have been a customer for the past 7 years with no incidents.
November 2, 2020
Google Public Storage Ryanna Cowart
Manager is awesome I would recommend people to this public storage
October 1, 2020
Google Public Storage Corna Pocket
Continuously going up on rent with no type of warning.. don't call or email about it..but quick to call or email about a payment that not even late...🤦🤦‍♀️
October 1, 2020
Google Public Storage james rucker
Joy is an outstanding worjer and poliet
September 26, 2020
Google Public Storage Rosalind Russell
September 1, 2020
Google Public Storage DAVID
Courtney was awesome!!!
August 25, 2020
Google Public Storage Celeste Compton
I purchased an outside unit and paid three weeks in advance. I decided not to take the unit because I found out there were no cameras and I was concerned about security in this area. I let them know a week before I was to move that I was no longer interested in the unit and wouldn't be using it. I started to receive calls about this unit and emails saying I was being charged for the upcoming month. None of my return calls were answered until Courtney Bryant notified me that the employees I had been previously dealing with were no longer with the company and that Public Storage had rectified the situation and I now had a zero balance. She was very professional and efficient and did a great job in solving this dilemma. I also heard from Brett Lynch, the district manager, apologizing for the situation. They did an excellent job in terms of customer service.
August 19, 2020
Google Public Storage Justyn Harris
August 12, 2020
Google Public Storage david johnston
July 18, 2020
Google Public Storage Phat Phat
July 12, 2020
Google Public Storage Rocky Dale Sullivan
This was an all around great experience nice and friendly people
June 29, 2020
Google Public Storage Ranetta Chandler
June 27, 2020
Google Public Storage Dreama Stacy
I was told moving into this storage unit would cost me $26 for 5x5 unit. When I got there with all my belongings they then informed me it would me $67 to move in. Everything was ok the first month, the second month my unit was broken into not once but twice and it took me 4days to even get management to come look at my unit, another 24 hours for them to drill the lock out of my unit so I could regain access to my belongings. This was the first time I learned that there are absolutely no cameras on site or any cameras on my unit. They would not compensate anything for the break in or theft of my unit, they actually treated me like I was the criminal.
June 16, 2020
Google Public Storage Mark Murphy
Great staff and enjoyable experience. Very good first mknths rent. Great special of $25. Short time to register.
March 18, 2020
Google Public Storage Jessica Kaufman
March 18, 2020
Google Public Storage Morgan Crocker
Tiya was really helpful. I didn’t really know what I was doing and she was really nice and explained everything.
March 18, 2020
Google Public Storage Michael Page
Mary was great and so was the property. Nice price. Good location for me.
March 6, 2020
Google Public Storage Matthew Smith
Lauren and Brittany were EXTREMELY Helpful, fun to talk to and helped me with my storage needs. I would recommend this facility to anyone and everyone I know. It is reasonably priced, easy to use and in a great location as well. Stop by and see for yourself. I look forward to using their services Well into the future.
March 2, 2020
Google Public Storage sherry Holland
February 28, 2020
Google Public Storage Hayden Smith
Had a great experience! Dom was super helpful, answered all of my questions, and found me a unit that fits my stuff perfectly!
February 28, 2020
Google Public Storage Nikki Jean Olson (Bitchfromhell)
They charge you for a extra month when you leave even when you give them notice
February 27, 2020
Google Public Storage Mary Burch
Came in to make a payment and both of the employees were very polite and helpful!!
February 27, 2020
Google Public Storage allmy4rums
Very nice and very friendly storage facility. I can honestly say that I have never had a problem with the storage or staff. If I were to store my stuff anywhere, it would definitely be Public Storage. You can't go wrong with this storage facility.
February 27, 2020
Google Public Storage Adam Whitehead
I haven't had any issues as of yet and the staff is usually helpful and friendly.
February 6, 2020
Google Public Storage Mike Long
Over priced and I just got the last bit of my things out on 2/6/20 and hid to pay for the whole month was 103.00 for six days was not happy at all
February 3, 2020
Google Public Storage Cadillac Escalade
January 30, 2020
Google Public Storage Tisha Griffin
Lauren was Great she helped. Very well along with DOM too GREAT HELPFUL EMPLOYEES
January 24, 2020
Google Public Storage Janice Oliveira
Excellent service and nice units.
January 11, 2020
Google Public Storage Iakia Palmer
December 24, 2019
Google Public Storage Malissa Singleton
The staff is very unfriendly and have an attitude do not reccommend
December 19, 2019
Google Public Storage ProdByLoyal Seasons Art
Dom and Mike we so helpful!!!
December 19, 2019
Google Public Storage Maggie Hughes
We needed a short-term storage rental while we were completing home renovations and this Public Storage location was perfect. The space is clean and my family felt safe storing our belongings here. I had a question regarding billing and the manager, Brett Lynch, was extremely helpful in finding a solution. We will definitely be using this Public Storage location in the future.
December 18, 2019
Google Public Storage Clara Watson
Brittany and Lauren were super helpful and a pleasure to speak with!
December 4, 2019
Google Public Storage Chamane Williams
November 29, 2019
Google Public Storage Mack Gee
Brittany was super nice. Help me with everything I needed. Best storage experience.
November 16, 2019
Google Public Storage Beverly Warren
I recommend dealing with Brittany if you come to this location! She has great customer service and explains everything you are signing. She was great!
November 16, 2019
Google Public Storage Jasmin Sullivan
Brittany was informative and explained everything I needed to know about purchasing my unit! She was awesome!
November 3, 2019
Google Public Storage Jacob Maynard
Bridget was very helpful.
November 2, 2019
Google Public Storage Larry Ogle
Brittany was extremely nice and very helpful. I will continue to store here.
November 2, 2019
Google Public Storage Shaukar Longstreet
Needed storage space to do away with spring/summer clothes and miscellaneous house furniture that was taking up a lot of space in my living room. Personally I’ve never rented storage of my own before, so I was a bit nervous, but with help from the staff here really made it a breeze! Huge shout out to the lovely gal Brittney, she was a tremendous help!
November 2, 2019
Google Public Storage brandon huffines
Brittany really helped me out after i lost my keys she scoured the entire faciltiy lookin for my keys, after 45 mins and two ubers i was able to get my vehicle home because she found my keys thanks brittany
October 11, 2019
Google Public Storage Ian Sweet
October 11, 2019
Google Public Storage Jennifer McCabe
Brittany and Dom were amazing
October 10, 2019
Google Public Storage Patricia Blystone
Disappointing storage facility. Animals had gotten into our unit. Do not reccomend.
October 5, 2019
Google Public Storage Robert Bailey
Brittany has been a great help whenever we had an issue.
October 3, 2019
Google Public Storage DE POPE'S KITCHEN
I was greeted by Michael, very friendly guy Took his time to explain the new lock for unit that will allow my items to be safe.
September 27, 2019
Google Public Storage Toni Bright
Dom was the most..kindest, intelligent skilled Representative thanks Dom....kudos
September 24, 2019
Google Public Storage Falon E.
Brittany was great- setup was completed in ~15 mins.
September 16, 2019
Google Public Storage Dustin Click
Brittany was super helpful in renting my space
September 5, 2019
Google Public Storage Patti Pomeroy
Safe place for storage
September 2, 2019
Google Public Storage Sherry Bruner
September 1, 2019
Google Public Storage Hred26
Dom and Brittany are amazing, the process was quick and professional and they were very nice and helpful! Definitely will refer others.
August 28, 2019
Google Public Storage Jamie Lee
August 19, 2019
Google Public Storage Flutter Properties
Brittany was amazing!
August 11, 2019
Google Public Storage Kevin Walker
August 7, 2019
Google Public Storage JuQoyia Williamson
I love this Storage! The crew is really helpful and professional!
July 31, 2019
Google Public Storage Troy Stafford
Very uncurtious lady's working there, got a attitude towards me cause there doors wouldn't work due to they changed the code and didn't tell there customers and she had to do her job and come out of the office in the heat, I think that they shoufire her and her manager for the inconvenience caused by everyone working there. If I was everyone else, take your stuff out of the place cause it's a firepit hazzard because it's illegal for you to have a gate locked that you have too push the code back in to get out, if I could rate this place it's gets a double 0.
July 22, 2019
Google Public Storage R. L. (Shotgun)
Awesome
July 10, 2019
Google Public Storage Unique Palmer
Brittany was a great help 😊
July 10, 2019
Google Public Storage Patrick Osborn
Always a helpful and friendly face to help me out! Thank you Brittany. Keep up the good work!
July 6, 2019
Google Public Storage Melissa Armstrong
July 2, 2019
Google Public Storage Lisa Johnson
July 1, 2019
Google Public Storage Regina McFarland
June 18, 2019
Google Public Storage Terry Gilley
The best storage facility in town. Friendly helpful staff, clean buildings and a very secure environment.
June 8, 2019
Google Public Storage Chris Marcum
Joy was great!
June 5, 2019
Google Public Storage Bonnie Felts
June 1, 2019
Google Public Storage Camille Johnson
Brett was so nice to check on us.
June 1, 2019
Google Public Storage Marquita Wiggins
Brett was awesome
May 31, 2019
Google Public Storage Charlene Meser
May 30, 2019
Google Public Storage Ben Thomas
This place was a lifesaver — my girlfriend and I needed somewhere to keep our stuff while dealing with a mold issue in our apartment. The staff was super kind and helpful (Corey rocks), they got us checked in quickly, and the unit kept our stuff clean and dry. Truly a breath of fresh air in a week full drama.
May 30, 2019
Google Public Storage Linda Pinkston-Yearta
Great place for storing all your belongings.
May 30, 2019
Google Public Storage Belly Petree
Teka was amazing at getting us set up with a storage unit for the cheapest amount!!
May 25, 2019
Google Public Storage Stephen Sobolewski
Brittany and Corey were extremely helpful and saved us money on our rental. Super satisfied! Highly recommended
May 25, 2019
Google Public Storage Angela Sobolewski
Brittany and Corey are the best. They have a golf cart!!! 😍😍😍
May 12, 2019
Google Public Storage DeMetra McHenry
May 9, 2019
Google Public Storage Erin Danaher
Windy was very helpful and made sure we had everything we needed!
May 2, 2019
Google Public Storage Linda Green
My experience with “Windy” at public storage today was superb. She was very friendly efficient and helpful. Great job.
April 27, 2019
Google Public Storage Tamaurice Glenn
April 19, 2019
Google Public Storage Rosheatta Sligh
April 16, 2019
Google Public Storage Lisa Maddox
Watch out !! They change your price after you have moved in. Very disappointed!!
April 9, 2019
Google Public Storage Tamiko Charlot
Came in to rent a unit and windy was such a joy she was very helpful with getting me the size unit i needed and supplies that protects my belongings highly recommend
April 9, 2019
Google Public Storage Lori DePriest
Great staff
April 8, 2019
Google Public Storage Jessica Rippey
Extremely helpful...thanks Shay
April 4, 2019
Google Public Storage Willie Hurtum
Shay was a very knowledgeable, and in my opinion valuable asset to the Public Storage team. She was a pleasure to be around during the tour, and a professional to stand with any.
April 2, 2019
Google Public Storage Aniya Wiley
Shay was amazing although pregnant, bless her heart🙏👪 and very helpful with changing units with inside lighting. Michael was also very friendly and laughed at my joke😂😂. I like them both! Great customer service review for the both of them!😁😉
March 25, 2019
Google Public Storage Sherbie Holder
The staff has been polite and helpful in all matters. I would recommend them highly.
March 19, 2019
Google Public Storage Starman commenter “Ghostryder” Bell
Good security
March 10, 2019
Public Storage Malissa Singleton
Is there a time limit on how long u can spend bringing and removing stuff from your stotage unit you rented?
March 4, 2019
Google Public Storage Jarvisha Muse
Micheal is the bomb dot come. I recommend him!!!!!!! Thank you
March 1, 2019
Google Public Storage Dawn Brown
Windy is sooo helpful and goes above and beyond for customers!!!
February 28, 2019
Google Public Storage Michael Vanovermeiren
February 25, 2019
Google Public Storage Aussie Anon
Customer service is exceptional with the team. Specifically, the manager Windy went out of her way to show me multiple units despite it being cold and rainy outside. She could see how stressful it was moving and tried everything she could to alleviate that pressure and make everything as smooth as possible. Can't speak highly enough of Windy at Public Storage. Highly recommend!
February 25, 2019
Google Public Storage Ian
Cheapest option in the area for storage, specifically drive up. Staff are helpful
February 21, 2019
Google Public Storage C T (Mz. Fulfig'd Beauti)
Friendly staff. Great location. Great price. Only three drawbacks... 1. Lighting was out when I first viewed the unit and was still out when I came back to put my things in storage a few hours later. 2. Had to pay an additional $20 for a lock for inside storage units that wasn't mentioned on the website prior to me reserving the unit. 3. The door to the inside units either stuck to the point you had to push with force while trying to enter the code to gain access or it wouldn't shut properly and needed to be slammed like it owed you money.
February 18, 2019
Google Public Storage Ree M Laster
Windy was helpful,amazing and answered all my questions
February 13, 2019
Google Public Storage Brian Woodall
Mike was super helpful and I would recommend this location. Thanks Mike.
February 11, 2019
Google Public Storage Kristina Bass
Becky was great she explained everything she was a great help great job in there ladies..
February 3, 2019
Google Public Storage Yolanda Benford
Well .....I rented from the Williams Avenue location and I must say I love their customer service especially Ms.Wendy she runs that location and she runs a very tight ship. You can always depend on their late payment calls and they're never ugly about it. I needed those calls Lol..... I always felt with my items in my storage was safe and I was very comfortable with that because of the staff sadly to say due to no fault of Wendy and her staff but storage prices just keep going up and I just could not afford to stay so ......... I'm sorry Wendy and staff y'all were good people to me thanks
January 15, 2019
Google Public Storage Christie Johnson
This is the best storage I've been to. They are friendly. I've only deal with a a worker there name Wendi and Wendi is one of the people that works there and she is just the nicest person. She make sure you get the good deals. I really recommend this storage place if your looking for storage. They have plenty of storages in all different sizes. I haven't had any problems so far with my storage.
January 8, 2019
Google Public Storage michael schwabe
Helpful folks. I have used this place many times. Clean reasonable rates.
December 31, 2018
Google Public Storage Christy Joy
Bonnie has often been of great assistance to me and my family, she is patient, professional, and always ready to help with a smiling face. More businesses need people like Bonnie, there just aren't enough genuinely nice people like her. We'll miss you Bonnie! Best wishes for you and your family in 2019, and beyond.
December 18, 2018
Google Public Storage Clarissa Rucker
Nakia was very nice and very helpful.
December 14, 2018
Google Public Storage William Gonzalez
Deon I believe was the gentleman's name who assisted me on 12/13/2018, very helpful and knowledgeable. Rented me the exact unit that I required for small items. Everyone there in the office was very friendly and helpful.
December 12, 2018
Google Public Storage TIM Harp
Very nice and very helpful for my needs,highly recommend
December 9, 2018
Google Public Storage Ronnie Cragg
Have not been here
December 3, 2018
Google Public Storage Leonard Porter Sr.
Ms.Rachel was so nice and helpful.
November 28, 2018
Google Public Storage Debby Roberts
Talked with a very friendly lady. Very helpful!! Great job rachel!!!!
November 24, 2018
Google Public Storage Scott Hartsell
November 14, 2018
Google Public Storage Timothy Porter
Safe place to keep your stuff
November 12, 2018
Google Public Storage L Q
November 10, 2018
Public Storage Karen McKnuckles
What is the cut off time for entering in the gate
November 5, 2018
Google Public Storage Tewanna Marsh
Thank you so much Brett for the wonderful hospitality. Looking for somewhere to store your belongings safe and affordable go holler at Public Storage in Madison ❤
October 20, 2018
Google Public Storage Nicole Blake
This is a great place to go for great service I was help bye Mrs. Andrea Traylor she was very helpful to get me what I needed and I thank her..
September 17, 2018
Google Public Storage Brandy Couts
Andrea and Wendy went above and beyond to make sure that our storage was ready, we were fully informed, and the process was as smooth as possible. These two ladies are phenomenal! Thank you so much for making this so easy for us!
September 10, 2018
Google Public Storage TeeA Lewis
Manager Windy was wonderful!!
September 1, 2018
Google Public Storage Jessica Spears
Brittany was awesome!! She gave us great rates and was very friendly and professional.
August 22, 2018
Google Public Storage Kimberly Lawson
Brittany and Stephanie were beyond helpful to find just the right storage unit for me!
August 11, 2018
Google Public Storage Teah Blair
Rachel was super nice . She was more than willing to help even though she was obviously in pain. Very professional
July 13, 2018
Google Public Storage Brown Sugar
Excellent customer service....very friendly
July 12, 2018
Google Public Storage Marisara Irizarry
July 10, 2018
Google Public Storage Carolyn Frazier
Windy was the best 👌definitely recommend public storage
July 6, 2018
Google Public Storage Jacob Morse
Brittany and windy was super helpful. Great service
July 4, 2018
Google Public Storage GEORGE LABRADOR
July 1, 2018
Google Public Storage Jennifer C
Brittany helped me out today and she made it so easy! And super fun!
June 30, 2018
Google Public Storage Lacoya Foxx
I love public storage Windy, and Rachel are great people I love them !!!!
June 21, 2018
Google Public Storage Hannah Earle
I have been looking for a good storage space for awhile now and this public storage is amazing. the people were so nice and friendly. I had the pleasure of meeting and working with windy fogle and she was super friendly and answered all of my questions reassured all of my doubts. space was clean and organized. overall great place. would recommend 100 percent.
June 21, 2018
Google Public Storage Philip Dickman
Brittany was fantastic and took care of me every step of the way! Highly recommended! Customer experience was top-notch!
June 21, 2018
Google Public Storage The Devil
I spoke with Brittany today and she was super helpful! She answered all my questions! Great customer service definitely recommend storing here.
June 19, 2018
Google Public Storage Victoria Schreiner
I had the pleasure of speaking with an employee by the name of Windy Fogle, she was super helpful and answered all of my questions!! I highly recommend this location to everyone who needs a storage unit. Definitely ask for Windy!!!
May 24, 2018
Google Public Storage John 3:16 Repent, like there’s NO tomorrow
Wonderful Windy! Always had a genuine smile from ear to ear...whenever I entered the office, not to mention her calling me by name...I love going places where everybody knows your name....Thank you, for great customer service, wonderful Windy.
May 6, 2018
Google Public Storage Tyler Lynam
We were kinda in a bad situation and needed a storage unit ASAP, Rachel and Windy were very helpful and resourceful. They got us taking care of and showed us how to save a little money taking care of our reservation online. Very grateful for them today. Will recommend to other people.
May 4, 2018
Google Public Storage Sheila Merritt
I have had a storage unit for several years. The only problem is the price jumping annually. After they painted the price started jumping $25-35 a year.
April 29, 2018
Google Public Storage Derris Warren
Kae was very nice and polite..give her a raise!!
April 25, 2018
Google Public Storage Dayani Penate
Staff is great specially Kae which help us find the right location that meet our needs. Great job!
April 24, 2018
Google Public Storage TeddyRuxPhin 82
Raina was a ray of sunshine!
April 23, 2018
Google Public Storage Leroy Simonson
Drove by
April 19, 2018
Google Public Storage Corey Ward
5 Star Service! Kae was very nice and informative as soon as I walked in. She greeted and handled several customers while completing my transaction very quickly and positively, including my tour to see the unit. I was in and out in 15min, thanks Kae!
April 13, 2018
Google Public Storage Trey Stout
Rachel, Windy, and Kae were so informative and friendly. They answered all my questions and were very patient. I'd recommend Public Storage every time for storing your stuff.
March 20, 2018
Google Public Storage Stacy Dampier
Rachel was very friendly and awesome 😁
March 13, 2018
Google Public Storage Heather Mo
The staff is always super friendly and extremely helpful. They are also all very knowledgeable about the property details and are able to answer any questions or concerns quickly. I have yet to have a bad experience! The only reason I didn't give a five star review is because my rent went up after 3 months and I was under the impression that if you reserved the space online it would remain the same price for the whole time I rented it.
March 7, 2018
Google Public Storage Brensey Thompson
Rachel Bryan assisted me at this office and was a tremendous help. She made me feel at ease and very comfortable throughout my entire experience. I would definitely recommend her and this business as a whole for your needs.
March 5, 2018
Google Public Storage Darah Tindall
I went in to the Madison , tn location on Friday to make a payment . I realized someone new was working that I haven’t seen before and thought great , this is going to take awhile , but no , Ms. Himes did an amazing job ! Not only did she help me do what i needed - she did it quickly , and was able to hold a conversation with me while doing so , she actually cared about how my day was going . She was pretty busy and still I sat there and watched her take care of every single person in front of me with a breeze and it was refreshing to chat with someone that loves her job . Personally I hate paying bills , who likes that ? ! But she made it so easy and I haven’t walked out of anywhere after paying a bill with a smile on my face until then ! This woman knows what she’s doing !
February 25, 2018
Google Public Storage Candice Pickens
Kae & Windy were awesome....The best customer service I have had from a company in a long time.....Ladies keep up the good work...
February 23, 2018
Google Public Storage Demetria Howse
February 17, 2018
Google Public Storage Be Bless
Monica, Windy, and Michelle were extremely helpful and I had a good laugh! They were very professional and the process went well!!! Great job!!! 😊
February 12, 2018
Google Public Storage Eric Ketchum
My sister and I came in over the weekend and we had the best experience with michelle she was very friendly and talked about ways we could save money and protect my stuff at the same time. We had fun with both michelle and windy. Great place to rent from.
February 11, 2018
Google Public Storage Shelley Hills
Michelle and Windy were very helpful when I came in to pay my storage. If you are looking for a place to store your things, I recommend that you give them a call!!
February 11, 2018
Google Public Storage Brandon Wilmoth
Great area even better staff
February 11, 2018
Google Public Storage Zachary Jones
I appreciate the help of windy she saved my day with her help finding this storage facility very professional and very good customer service explained everything amazing place to store your storage
February 11, 2018
Google Public Storage eperial
Michelle and Windy were super helpful yesterday when my brother and I stopped by to get some prices. When the time comes I will be renting from these ladies no doubt. Highly recommend this place if you are looking for a great place to store your belongings.
February 10, 2018
Google Public Storage Harie Oliver
I recently spoke with Ms Himes about a storage units and she was very helpful and when I am ready to store my car I will for sure contact her!
February 5, 2018
Google Public Storage Jessica Bowling
Probably the best experience I've had with any storage place. Windy was extremely helpful and very friendly
February 3, 2018
Google Public Storage Elaine Hardin
Brittany and Rachel were very friendly and helpful.
February 1, 2018
Google Public Storage kerry fee
Easy location, good price, clean enough unit and staff, particular Brittany was helpful, easy to deal with and weren’t pushy.
January 10, 2018
Google Public Storage Sherry Anglea
The staff is so friendly and nice! Windy always greets me by name and helps me with any questions I have!
January 9, 2018
Google Public Storage Joe Bates
January 5, 2018
Google Public Storage Sheree Sowell
I LOVE IT HERE. I COULDN'T HAVE PICKED A BETTER LOCATION. ITS A GREAT PLACE TO RENT A STORAGE SPACE. GREAT CUSTOMER SERVICE. EVERYONE IS ALWAYS SO FRIENDLY AND NICE. THE PROPERTY MANAGER MS WENDY SHE IS JUST SO AWESOME.
December 16, 2017
Google Public Storage Ashley Peters
Can honestly say I never thought getting a storage unit would be as fun as it was for me and my boyfriend the staff is very funny and energetic yet also made sure we got exactly what we were looking all for a fair price. (Thanks Brittany and Windy!) look forward to continuing business with you two
December 2, 2017
Google Public Storage Karen Kimbrough
They have always been nice especially Mrs Bonnie
November 6, 2017
Google Public Storage Paul McMasters
November 6, 2017
Google Public Storage Dustin Johnson
November 2, 2017
Google Public Storage Kamron Presley
Windy was the bomb diggity will use public storage again just because of her!
November 2, 2017
Google Public Storage CHRIS HALL
Windy was a huge help, very knowledgeable and kind. I will continue to use public storage! 100% would recommend
October 20, 2017
Google Public Storage Emily Bache
Windy was amazing! Such a pleasure to work with this locations everyone was so nice!
October 6, 2017
Google Public Storage Willie Hughes
The assistance was courteous and helpful.
October 4, 2017
Google Public Storage Bany Misael Caceres Rosales
I had a great experience at public storage. I had my two babies with me and we we're all tired and hot and cranky anyways but Windy went beyond and above to help us. She is awesome and soo friendly and professional. She was even nice enough to help me carry one of my children to the golf cart to look at our storage building because I had my hands full with a cranky two year old. Yes your gonna have to pay insurance and for a lock but I got a great deal on a 10x10 for $57 with a promotion and I would recommend this place again and again if your looking for good customer service!!!
October 4, 2017
Google Public Storage SaTaN LuCiFeR
Brittany was very cute and also very helpful
September 11, 2017
Google Public Storage Bobby Couts
Brittany was very professional with a great personality, all my questions answered.
September 11, 2017
Google Public Storage Devin Alexander
Brittany was very polite and understanding . She has great customer Service Skills
September 5, 2017
Google Public Storage Chris Catignani
Great storage.
September 2, 2017
Google Public Storage Melissa Dufrene
When it comes to customer service WINDY is AWESOME!!! She is a true Gem in the Customer Service field and deserves a 10 STAR RATING!!!
August 31, 2017
Google Public Storage Sherry Anderson
Just wanted to share the horrible experience I've had with Public Storage on Gallatin Rd. I've been renting a "climate controlled" unit from them since April. I wanted ground floor because I have a bad back and cannot carry heavy stuff up and down the stairs. I was told climate control units were only upstairs, but that they have an elevator. Every time I have been there this summer, the "climate control" section has been hotter than outdoors, even during the hottest days when we were in triple digit temps!!! I'm usually there in the evenings after their office closes, so had called each time and left messages about it, but never got any replies. Yet, they still deducted the monthly rent every month like clock work. Then, at the beginning of this month, I got an email advising that they were raising their rates effective Sep 1. So, today, I went to clean out my unit and AGAIN it was hotter than blazes in the unit. And, they had the elevator turned off, so I had to haul all of my stuff down the stairs. When I went into the office to close out my account, I told the woman all of my issues and she said nothing, no apologies, no explanations, nothing. When I asked her to explain about the unit always being hot when I purposely paid extra for a climate controlled unit, she said that climate control didn't mean air conditioned, it just means they keep it above or below a certain temperature. When I asked what that temperature was, she again didn't answer. That is completely unacceptable. So, if you're considering storage facilities, do not use this place. And, if you are storing stuff there in a "climate control" unit and have temperature sensitive items in it, you should check on them, because they basically are charging extra for NOTHING! I'd give them an absolute ZERO star rating!
August 28, 2017
Public Storage Robert Hartsell
What time is the coded gate locked for the night
August 19, 2017
Google Public Storage David Young
August 9, 2017
Google Public Storage Antonio Summers
August 7, 2017
Google Public Storage Paul King
Ms Windy was soooooo nice to me. Me and my friend are going to stay here for the next year. We're going to take her out for dinner too! We can't wait for xmas! School was fun and Timmy was a good friend of mine!
July 30, 2017
Google Public Storage Bari Lockett
Brittany. is amazing and so helpful. She handled all questions magnificently with confidence and she had all the answers to our questions. Anyone wanting to deal with a great employee should ask for Brittany. She is amazing and super nice. We couldn't of asked for a better experience. Thank you Brittany.
July 24, 2017
Google Public Storage Caviness Mclean
My experience with Public Storage was awesome. Miss Kiana and Shay we're awesome they got me in and got me out in a short amount of time.
July 23, 2017
Google Public Storage Bari Lockett
Brittany, Shea, and Bree have been extremely helpful, professional, and courteous while working with us.
July 10, 2017
Google Public Storage Chris Gooch
Amazing Customer Service! Brittany was super helpful and nice. People like her make this process so easy!
July 4, 2017
Google Public Storage Audrey Vaughn
July 4, 2017
Google Public Storage Lori Moore Brammer
The staff are very friendly and willing to work with you.
June 14, 2017
Google Public Storage Duchess of Cigarillo
Staff are friendly and efficient and willing to assist where they can, however, the gate to the storage units is perpetually out of order, standing wide open for anyone to enter. We had a problem with roof leakage too but the ladies in the office had it fixed in no time. We were also given a rude awakening when even before our six month rental we were told there would be an increase in the monthly rate, making the unit more expensive than their competitors. After we complained the rate has been dropped to the original price.
June 12, 2017
Google Public Storage Nae Primm
Great customer service!! Windy is the BEST!!
May 10, 2017
Google Public Storage Jessica Parker
Very friendly staff!!! Brittany was amazing!!!!
May 8, 2017
Google Public Storage C.Dozier Vick
April 19, 2017
Google Public Storage Ronnie McClure
Amanda was great. She resolved all issues concerning my storage unit promptly and politely. It is my deepest most sincere hope that you appreciate her service to your company.
April 18, 2017
Google Public Storage tara hardiman
The Staff was very awesome through out the stay of my belongings...Great job Amanda,Bri,Stephanie...
April 5, 2017
Google Public Storage Melinda Dickerson
Shemika is and excellent employee , takes pride in her work, very friendly, and efficient, helped me with her being under the weather, had a smile on her face and so professional, I'd recommend everyone to come enjoy your great experience. Thanks Shemika, such a great person. And thanks for the lovely personality. Oh yes I'd come back any time.
April 1, 2017
Google Public Storage Sam Speer
Bree did an excellent job on getting my information for my unit. Fast and easy. Would recommend public storage to anyone!
March 18, 2017
Google Public Storage Robert Faught
It is a good storage place
November 28, 2016
Google Public Storage Jaq Le Quack
My experience at this facility was amazing. I was very impressed.
October 26, 2016
Google Public Storage Mike Grigsby
Sherry and Sham is two wonderful and amazing Public Storage representative!d 😄💯💯😚💨💖
September 30, 2016
Google Public Storage Belinda Holland
This facility use to be professionally run and the employees were friendly and courteous. That is still the same. However, the district manager needs an attitude adjustment. My previous experience with another district manager was outstanding and customer friendly.
September 4, 2016
Google Public Storage Floyd Tubbs
The staff at this facility was very informative and I would love to have more access to my storage unit after hours.
September 3, 2016
Google Public Storage Benita Shaw
Experience was great here.
July 27, 2016
Google Public Storage Melissa Yvette
Came in to pay my bill and Alicia was fantastic!!!! She was so cheerful and professional. Best experience I've had at this location
June 16, 2016
Google Public Storage Lukhan Cooper
Brittany and Lisa where very helpful in helping me find a storage unit to fit my needs awesome customer service and great personalities
June 8, 2016
Google Public Storage Timmie Carter
Lisa was very helpful and fast
June 3, 2016
Google Public Storage Victor Curry
Every year my payment has increased and nothing has improved. The area of my storage is the satellite area so I'm not sure why the yearly increase.
May 27, 2016
Google Public Storage Peter Fleming
total ripoff! There deliberately go out of their way to hide charges, contract verging on illegal! Steer clear of this place!!!
March 29, 2016
Google Public Storage Brian Walker
I was very pleased with my service today. Brendt was very helpful, she was very professional with a great attitude. Lisa was very helpful as well & answered any questions I had. I recommend you rent here....5 star service!
March 29, 2016
Google Public Storage Neat Apple
Lisa and Brendt was great help... Thumbs up
March 29, 2016
Google Public Storage Erqing Xu
Brendt and Lisa are both super nice and helpful! Definitely a great place to store your stuff!
February 2, 2016
Google Public Storage M Goodmen
Went to Public Storage looking for some info on a storage unit. Lisa was very pleasant and she really knew what she was talking about. Took me out and showed me a couple of units to make sure I knew what I wanted when I was ready to move. Won't be moving for about a month or two, but will be going back to see Lisa when I do!
January 30, 2016
Google Public Storage Tiffany Bowman-Lawrence
Laura was fantastic she was very helpful!!!!! Easy process
January 30, 2016
Google Public Storage Merc Life
Laura is absolutely the best. I highly recommend this location for storage
January 4, 2016
Google Public Storage Allen Weedman
Online Public Storage claims a $1 first month special. When I called this was true, then they advised there was a $24 + taxes processing. Ok still a good deal. So I requested the unit. They mentioned on the phone that I would need to provide my own lock. Easy enough, I had several. When I arrived to sign the papers however, I was told I need a special kind of lock. One that could not be cut with bolt cutters. They of course, offered to sell me one fro $20. I am certain I could have got a cheaper price elsewhere, but the time and expense of the drive would have cancelled any savings. A bit aggravating as it should be MY responsibility to safe guard my belonging, not theirs! And why could I not have been told that over the phone? A bit disgruntled at the underhanded manner in which this was done to snag a bit more money from unknowing customers. Then I was informed about insurance. It is a requirement for renting. It is only insurance on my belongings in the unit. And the minimum purchase is $5000 of coverage for $11 per month. Again, isn't it my responsibility to ensure my goods are adequately protected with a suitable lock and insurance, IF WARRANTED? Why wasn't this communicated over the phone? Really disgruntled at this point, but recognizing the delay and added time and cost of researching other storage providers, I accepted the cost. But, now I am convinced Public Storage has taken this approach just to screw their customers out of a little more money. I am only renting for 1 month now, so they won't be making money on me. I'll get the first month at 50% and then find another provider. Even if that provider has the same renting requirements, I will at least know that up front. Won't be staying with Public Storage. Won't recommend Public Storage. Won't be doing business with Public Storage again. Public Storage: You want my business and recommendation again. Refund me my lock purchase and let me use my own and refund my insurance. Quit trying to quitely screw your customers.
December 28, 2015
Google Public Storage Kevin Robertson
Went very smoothly. Lisa was great.
December 28, 2015
Google Public Storage taryn Robertson
Lisa was great
November 16, 2015
Google Public Storage Jill Boughton
Lisa was amazing and very helpful. Had a nice smile too. The unit is also awesome!
November 1, 2015
Google Public Storage Felicia Whitaker
Ms Angie was very very nice to work with. Very respectful. Love her!!
October 24, 2015
Google Public Storage Brytanie Ricard
Nice, friendly and fast caitlin and lisa were such great help
October 24, 2015
Google Public Storage Rebecca Condon
Caitlin was soo amazing!!! Answered and explained everything very well!! Great service
October 19, 2015
Google Public Storage aaliyah a
Lisa was great.. Very good customer service. Would recommend her to anyone!! Thanks Lisa!!
October 8, 2015
Google Public Storage Walter Hill
The first 2 days of dealing with this company I had a Sony 27"in Television stolen from this place. I was not shown properly how to open and close the door on the unit I was blamed for the loss and I am paying for insurance it is all not justice at all for me. I would not recommend this storage unit for anyone.
September 15, 2015
Google Public Storage mamdoh alanazi
Great customer service from Caitlin and Angie. They helped me out with all my storage needs!
September 9, 2015
Google Public Storage Bill Hughes
Angie & Lisa are the best ever!!!
September 5, 2015
Google Public Storage devon austin
Misty was very friendly and helpful. She went above and beyond. I have since had two other encounters with a very rude man and a woman named Lisa or Leslie...these two have the worst customer service ever. They don't care about customers or hardships. I completely understand a rule is a rule but they need to have tact when telling a customer that everyone due date is the first even though customer gets disability check on the 18th...rule rude to say well you will always have a late fee! Also the rate going up should have given better notification. Sending a letter to my old address that did not get forwarded me isn't good enough when they want their money they call and email...then the chick tells well I can print it for you but you not receiving it changes nothing it still went up was real unprofessional! I am getting a uhaul and changing companies ASAP even if it cost more I would gladly pay for good customer service. 2 stars go to Misty when I first signed up in march these other folks cs is horrible!
September 2, 2015
Google Public Storage Tommy Bauer
Lisa helped us find the perfect unit for our needs. Got some boxes and will be back for some more stuff later. Thanks for all the help.
August 31, 2015
Google Public Storage Josh Lowe
Angie was VERY nice, polite, helpful, and PATIENT (trust me, she needed it with me)!!! Thank you Angie!!
August 25, 2015
Google Public Storage Brian Dickerson
thank you Angie for the great service getting me checked out today after being there for years. Lisa you weren't there for our last day but thank you for all your help in the past. great local staff.
August 25, 2015
Google Public Storage DG Hollums
I showed up with 7 other people in the morning, and after waiting 45mins after the store was to open we all left and had to come back. I had two men that I hired to help me unload the truck "on the clock" and the store front was not even open! After we all waited for them, we all just left. After calling the office around noon I was told that they had a district meeting.... What company plans a district meeting knowing that the office is suppose to open @ 9:30am? Sounds a little fishy to me. I still rented the storage unit, because of the good price. And when I finally met the lady in the office later that day she was extremely nice and to be honest is the reason they saved my business.
August 11, 2015
Google Public Storage Darius Bond
Caitlin was very friendly and answered all of my questions. The property was clean and they had the unit i requested.
August 10, 2015
Google Public Storage jermika stewart
Had a great visit with Lisa and Caitlin Grrat customer service.
August 1, 2015
Google Public Storage Ashley Vanderpool
Caitlin was of great help and very courteous.
July 8, 2015
Google Public Storage jacob plays122
Lisa is just wonderful!
June 15, 2015
Google Public Storage Jesse Ramey
June 12, 2015
Google Public Storage Laura McNeil
Lisa is just great.
May 16, 2015
Google Public Storage G Mack
Shannon! The man from Georgia! He took care of all I needed as if we had known each other for years! Who would have thought obtaining something so mundane as a storage unit, could connect you with such professional, informative, and personable individuals! THANKS!!!
May 13, 2015
Google Public Storage D Clay
Shannon was so great. He not only helped me get what i came for but also wS able to have friendly conversation. This location is great.
May 9, 2015
Google Public Storage Larry Tinsley
Angie and Stephanie were very helpful in helping me find just the right storage unit
April 11, 2015
Google Public Storage Dequoia F
Great service Tiffany J
March 24, 2015
Google Public Storage Romona Glenn
I visited the public storage on Williams Ave and Tiffany J. and she was very pleasant and intelligent. Guide me though everthing that I needed to know. It was a joy working with her. Thanks Tiffany J
March 16, 2015
Google Public Storage Deliria Hodges
Quick easy and affordable
March 16, 2015
Google Public Storage sharon jackson
Love this location, very helpful and knowledgeable and kind, Tiffany J. very pleasant, she helped me find just what I needed! I have used this place before!
March 16, 2015
Google Public Storage pLaquasha Grigsby
I had a wonderful experience she made sure i had ever opportunity too look at different storage spaces i may needed she has a great personality and is very helpful.......Tiffany J
March 14, 2015
Google Public Storage Brittany O
Tiffany J. did a great job. She was very helpful !! :-)
February 20, 2015
Google Public Storage Loren Cotter
Service with a smile! Misty and Angie are awesome!
February 3, 2015
Google Public Storage Mike Carter
Lisa is very nice and professional all ways
February 3, 2015
Google Public Storage Brittany whitson
Mrs Lisa was great thank u
December 13, 2014
Google Public Storage Stacy Burden
Ashley was a great help with me getting my storage needs.
November 28, 2014
Google Public Storage Alvin Rivera
the nice lady that hlp me was so sweet she got all my needs taken care off fast and sweet she was so nice the 1 $ for the month was amazing that hlp so much.
November 9, 2014
Google Public Storage Dewana Jones
I had a great experience thanks to Ashley we traveled all the way from memphis to Nashville we called several times for a whole week Ashley took great care of us, she gave us great directions to the facilty she's a great asset to the company thanks
November 3, 2014
Google Public Storage Constance Turner
Ashlee was wonderful she helped me get the right unit at the right price she is a doll. I wouldn't change my experience for nothing thank you ashlee
September 17, 2014
Google Public Storage Sally Johnson
Lisa was just perfect! Very pleasant to talk with. She was just great on getting us a unit.
September 7, 2014
Google Public Storage Ernestine Wilson
Lisa, the property manager, is knowledgeable, helpful, and pleasant. The property is convenient and the storage unit is easily accessible. The price is fair.
August 23, 2014
Google Public Storage Tahnia Staten
I had a nice experience at this location with Lisa. She was so nice and helpful she really showed me true customer service.. she was AWESOME!!!
July 31, 2014
Google Public Storage Carletha Battle
Lisa was very helpful and very professional
July 23, 2014
Google Public Storage erica liggett
Lisa was great and gave us a wonder deal !
July 2, 2014
Google Public Storage Tiffany Patana
Great place to rent. The property manager is a great guy. He got me all squared away and was extremely professional. Great prices compared to others in the area. I'd recommend them to anyone.
June 28, 2014
Google Public Storage Steven Hall
Lisa was very helpful and nice. Just had to make a payment.
June 28, 2014
Google Public Storage SevierBoulton
Lisa grt
June 14, 2014
Google Public Storage bitnite ustupid
I Love it!!! Lisa Was GREAT!!!!!
April 19, 2014
Google Public Storage Stacey Bustos
Cool place. Mary and cast are awesome employees. I would go back anytime.
March 30, 2014
Google Public Storage Tiffany Thompson
Casanova was extremely courteous and helpful. I had a wonderful experience.
March 21, 2014
Google Public Storage Anthony Osorio
Tiffany B
March 13, 2014
Google Public Storage James Weems
Excellent
March 11, 2014
Google Public Storage Meghan McElhiney
Friendly staff and a great experience!
March 10, 2014
Google Public Storage Daryle Elams
My experience with the young lady named Tiffany was nothing less than delightful! She was very professional, kind and courteous and makes every transaction about my unit easy and stress free!! :)
March 1, 2014
Google Public Storage Robert
Amanda was great and so helpful! Thanks & God bless!
February 26, 2014
Google Public Storage Terrance E
The location is convenient, but the office workers could use some customer service training. I missed one auto-pay and there was a NASTY voice mail left on my phone. The location near Rivergate Mall (1546 Gallatin Pike N.) is a better location, with courteous staff.
February 21, 2014
Google Public Storage Tyce Curll
I came in today and received excellent customer service from amanda would recommend it to anyone
October 14, 2013
Google Public Storage Jill Hansen
We searched several storage businesses and found Public Storage to be the lowest price. Our contact, Nadia, was very thorough, professional and the most personable person we spoke to throughout our search. She actually made the entire experience a most pleasant one. We felt like we'd known her for a long time within a few minutes of meeting her. I would highly recommend this particular Public Storage facility at this time.
September 21, 2013
Google Public Storage Jerry Cooper
This Public Storage is great! The manager, Roger, is very nice, professional, and helpful. I would definitely recommend using this facility to anyone who is looking for a clean and trustworthy place to keep their belongings.
August 29, 2013
Google Public Storage Corey Kozan
Be careful with the "first month $1" promotion." If you get a 5x5 unit you HAVE to buy the special tumbler lock that is manufactured by "public storage" for these units. It is the CHEAPEST lock i have ever seen, I can pick it in 3 seconds or less. The kicker is .. it cost $18... yes $18 for a toy lock. Very disappointing and I don't feel all that secure there. Can not put any other lock on these units and can not buy a better lock anywhere else.
July 5, 2013
Google Public Storage Bryan Allen
The service at this location is ridiculously unprofessional. People leave boxes out in the hallway. The elevator has been broken for weeks. The grounds are disgusting and unkempt. Worst of all, the staff, especially Regina, is quite rude.