Public Storage Self-Storage Units at 671 Myatt Drive, Madison, TN

Pam is amazing and so very helpful!:)

Adria

Adria was very helpful today.

Adria you did a great job today and you were very helpful

Adria is a wonderful lady and makes everything fast and easy love her 💙

Adria is very Nice, good job Adria ...👍Many blessings, she is very attentive to people.

Adria did good Job . Very profesional!

Ms Adria does all she can to help out even if you're going through a good time or a bad time with monthly payments. Continue the good work and God bless ❤️😁

Adria was very helpful, knowledgeable, and courteous. She's a keeper!

Pam was a good GREAT HELP, COME SEE THAT SMILE

I recommend this storage unit location simply because of Adria, she is so sweet and helpful every time that I’ve spoken with her. She actually cares about the people that she encounters on a daily basis. It is easy to tell that she loves what she does and it’s not about a paycheck or money. Thank you so much Adria!

Adria was amazing, outstanding, a people person. If I can give her 10 stars I would. She is a great person to conversate with time and patience.

Adria was awsome

Great customer service. Pam is the best

Adria was a delight. She was so helpful and friendly. I give her 10 stars

Pam help me and my brother out today thanks Pam for everything

Pam is awesome come see her

Adria was a delight. Helped me with everything. She is awesome!!!

Adria was great, she went above and beyond to help me. I had to move units for a maintenance situation and Adria literally helped me lift and move my furniture from unit to unit. Much appreciated, thank you Adria!

Adria was a treasure and excellent employee. Highly recommend her with Public Storage.

Adria helped me so much today! My account was so messed up. My name was spelled wrong, my drivers license was put in for a different state, I called a couple times to fix this because I couldn’t pay my bill online like I was used to. I was so frustrated, but she figured things out and straighten things out and now I can go back to paying my bill online. She is so friendly and professional. Thank you!!

This beautiful woman named Adria who is the manager of the property has given me the best service whenever I call for information, if you leave a message she will call you back asap, the prices are very reasonable for storages

The workers are fantastic the property is very clean and neat Adria in the nice person I ever met

Adria she is very awesome, she needs to be upgraded in a high position, I have never been greeted in a storage place like this before, I thank you for your service

Adria is very nice and very awesome with her work. And thank you so much for your service.

Very helpful, and easy to rent. The lady Pam was very nice and made the process very simple.

this is the best storage for college students it’s inexpensive and they are very helpful, Ms.Adria is also a great manager at this storage she is super sweet and helpful

Adria is very helpful ,loving

Adria helped me today she was amazing

Adria, very good service very nice and sweet very professional 10/10

Adria was awesome and went above and beyond to make sure i was taken care of. She is super sweet and was very punctual

Adria was extremely helpful today. She even gave words of wisdom. Thank you for helping me out today!

I have a space at the Myatt dr location and Pam is always very informative and always calls to remind you when it's time to pay..I give her a big thumbs up.

Adria has great customer service. She helped me with all my concerns and needs. 👍

I appreciate Adria for assisting me today on autopay and learning the public storage app to better Access my information. Thanks again so much for your patience!

Adria was very help and very friendly. Made the process quick and simple

Adria is the best one

Adria was a very helpfull person nice attitude need more people like her very very friendly 😊😊😊😊

Adria was amazing, knowledgeable with helping me set up with PS app and updating my info on my account. I have been renting with this company about 6 years and have been pleased with service given.👍

Very good service and above all great attention by the lady Adria , very accessible and patient to explain things to you

Adria was very kind and helpful. Customer service was awesome!!

Adria grate servece takes the time to help you and explain everything to you great. Thank you public storage.

Adria was wonderful, she was so sweet and kind I lost my mom she was so caring, made sure ifound the right size storage unit❤️🥰 I couldn't believe the service she was great careing not just sticking me with a unit to small😀 Keep her she's great 🤗

We had a great experience here for almost a year. We used this location until we moved into our house. The property manager, Adria, was both trustworthy and available when we needed her for questions and move in and move out pleasant and straightforward. Would recommend this location to anyone!

Adria was very friendly, professional, and the service was great. No hidden fees. No BS. In and Out. Highly recommend

Adria

Adria was very very sweet and knowledgeable about our moving questions

Adria excellent service and most helpful and accommodating service.

Adria was very helpful know how to do her job

PAM WAS AWESOME!!

If I could do no Stars I definitely would, the staff is extremely rude and pushy Absolutely horrible 😞 it's sad the amount of pure pettiness that this company and district manager is capable of

I've stored at this location before, and thanks to that experience, I've used Public storage ever since. It's several years later, and I'm back at Myatt Drive! It's been a brutally hectic year for me, and thankfully, Pam called to confirm my reservation, (due to customer demand for my last large unit available here.) Reservation is more like a request, since no payment form is prompted online, but I planned do set it up after work. Of course it got late & I forgot. So Adria called the very next morning and waited on the phone for me patiently, to go through the whole setup process. This location, this staff, is the reason I'm loyal to Public Storage.

Met with Adria, she was very helpful and professional. Made my experience very satisfying.

Adria was amazing with helping everything that I needed

Adria provided great service. Thanks !

I recently used the Public Storage and had an outstanding experience. The manager, Ms. Adria, was absolutely wonderful. She was professional, courteous, and very friendly. She went above and beyond to make sure my needs were met and that my experience was positive. She took the time to answer all of my questions and provided me with excellent customer service. I would highly recommend using this location for your storage needs, as Ms. Adria truly offers a great experience.

Very helpful and respectful staff

Thank you for your help Adria you rock

The process online was so fast and simple! Booked the perfect unit in 5 minutes! Showed up to be greeted by Adria who was such a light! She was so sweet and told me everything i need to know without question. Definitely recommend Public Storage!

Adria is excellent treatment, and very educated.

Adria was th best at getting all my storage back on track and fixed my paper work

Adria good service

Adria... You are awesome!

The property manager and staff is great They are polite very professional , outstanding service Andrea is great polite I would recommend them to anyone I have use them a lot GREAT SERVICE POLITE VERY PROFESSIONAL , OUTSTANDING SERVICE

Adria is the best! 🥳🥳

I was really pleased with Pamela Burton. She was very professional and helpful.

Pam has good customer service skills and a very funny out going person

Adria was awesome today 😊😊😊

Adria is very nice person

Adria was amazing and very friendly

Adria good service

Adria was a huge help! She answered every question I had and I'm completely satisfied with the service I received.

Adria gave wonderful help

Adria was wonderful. I had to go to a different storage facility because I needed a bigger storage is the only reason I switched.

Adria was great help

Adria is the exceptional service that i had since i been storing here at this location.

Great experience! Adria. 10 if I could.

Adria was very helpful and answered all my questions

Got a unit at the Myatt Dr location, and Ms. Bonnie was a great help. She explained everything to where I understood it. Excellent customer service. Thank goodness I chose this location!!

Adria was a great help and made me feel like family.

Adria was extremely helpful and very polite! Highly recommended!

Our experience at this storage facility was excellent. Adria, the manager on duty, helped us with many things and provided us with outstanding service.

Property Manager very helpful and attentive. Made my reservation online although there was a slight hiccup she made she everything was taken care of.

Great employee Pam

Pam was very helpful and patient with me come to myatt drive PS she rock

Pam really saved my day she is awesome

I'm very pleased with the service I get when I go to Myatt drive and she is so friendly and helpful

Ms Pam is the best! She goes above and beyond what I imagine the call of duty for a storage facility property manager must be. I would recommend this location even if pricing elsewhere was competitive or better. Just because of her concern for this site overall. I wish I could give her a million stars 💫💫💫💫💫💫💫💫💫💫💫💫💫 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I met a beautiful lady name Pam today she very helpful and will make you laugh if you sad come to Myatt Drive Public Storage and see Pam

Very good and she was very helpful.

Ms pam is very lovely great customer service and the best personality!

Definitely got the storage unit online and the salesman that sold the unit to us told us that the unit would be climate controlled and that the first month for the unit would only cost 1 dollar you still had to buy the lock and Insurance also which turned out to make the first payment about 50 bucks which isn't bad at all.....but when we get there this place looks pretty beat up we get to our unit and it was rusted shut took a minute to get it open just to see that the salesman lied about climate control....the office workers claim that he's an online sales man and doesn't even live in the state..and 2 weeks into having the unit we were getting calls from the office there saying we owe more money but couldn't show us documents to prove that...

I was at breast cancer walk and met Pam and she announced that she works for Public storage on Myatt drive and ask for people to come visit Myatt Drive if we need a storage, She is a people person

I was out and about and met Pam and she sent me to Myatt drive to see Marvin for a storage she was amazing

Pam was really appreciated and helpful with renting me a space she is very funny and happy person

Pam at the Myatt Drive location is very professional and pleasant to work with. And when I moved out she help me settle my account with ease and even held onto some property I accidentally left behind for me to up! Great. Customer service!

Pam was really a good helper today glad to find good people

Pam be moving around helping every storage she is very helpful she is also very polite

I paid my storage bill and Pam was very polite and has good customer service

Pam was great help, I would highly recommend this public storage

If looking for a pretty smile. Go to public storage.

Pam really help me out today and was very helpful

The property manger is very sweet and caring. I recommend it to everyone looking for a storage unit.

Great customer service from Pam, she made my experience quick and easy. I recommend this public storage because of the great job that she’s doing.

Pam was so helpful and made my day so much easier. THANKS for making my move more easier. I would RecommendThis site for anyone that's moving in the area.

Pam was so helpful with helping my auntie yesterday, her smile gat our attention, very good customer service

Stop by PS and Pam showed me units and told me prices and sizes she was very nice and helpful, the property was very clean I would recommend people to store there and see Pam she was very helpful

Awesome Customer Service

Awesome Customer Service

Pam is amazing! She was able to handle everything and took great care of me. I highly recommend this Public Storage for the great service & clean facilities.

Dee is the best! Thanks for all the great things you do!

Jennifer was very nice

Perfect and fast thanks bree

Charged me for an entire month+ late fees because I moved out on the 1st. Was told I was responsible for “the whole month”

Today I went to public storage and had a good review on my storage my storage very light well mannered I'd like to respect that I have gave to me appreciate very much thank you

Bree was so helpful! I I will be back in to reserve a unit soon.

Bree is always so helpful! I appreciate her hard work!

Bree was helpful and nice!!!

Bree has a talent for customer service. She is a huge asset to this business.

Great service, even in the cold!

Clean lot

I have my unit broking into and

Great experiencia with Bree

Jennifer went above and beyond on helping me with a billing issue and was very responsive with all my questions

ms delieah great customer service and fast service

Jennifer was absolutely wonderful. She was professional, friendly and explained everything in detail. And, the prices are great, too.

I currently have a storage unit there I have had it for over a year. I have never been late on my payment. My payment is due on the 1st I have been at the storage place three times to make my payment and no one was there and it was during business hours so I go to pay my payment today and they charge me a $20 late fee I am very upset..

It is storage

It was a great experience from the beginning of my contract, storage space was clean, a perfect size for my needs, easy in and out access, excellent customer service from Manager Bree, answered all my questions and was able to accommodate in a very professional manner. 100% satisfaction, looking forward to rent a this location.

The staff Delilah and manager was nice and understanding I needed my lock cut off.They did it in a timely manner. They always so understanding and helpful.

☠️🤏🙅✌️

Corey was absolutely great! So helpful and made sure I had every thing I needed. So glad to have sure great customer in the company. Edit: upon moving out I again recieved excellent service. I will be usimg them again in the future.

Bree was wonderful. Highly recommend!

Great experience!!!

Mary is AWESOME! She is extremely sweet and most helpful! I would definitely recommend these storage units.

Bree over on Myatt Drive was so awesome at getting us exactly what we needed! 🧡 Ty so much Bree 😁

I haven't had any issues with Anything here and the staff is usually helpful and friendly.

Customer service from Lauren was great. Definitely a keeper.

Bree was very helpful today. Wonderful personality.

Bree was great!

Place needs uplift

Had a great experience working with Public Storage from the initial phone call to the prompt follow up. I was able to view several units to best fit my current storage needs. Tiya was wonderful to work with. GREAT Customer Service !!

Terrible customer service. They do not communicate well with their customers. If they know they are in the wrong, they do not take ownership. Also, THEY SAY THEY OPEN AT 9:30 BUT IT IS NOW 10:00 AND THEY ARE STILL NOT HERE!

Rates are high, not very clean, and the office is empty more times than not.

Very good location and very secure place but sometimes the staff could be a little friendly

I’m so thankful for the help I got from Brett. Thanks for all your assistance!!

Bree is one of the best in the business! Always smiling when I come in and is very knowledgeable when it comes to protecting your things. 10/10 would store again.

Bree was very hepful.

Haven't had any issues as of yet. Staff is usually helpful and friendly.

Good, cheap, clean storage bins

Price has went up twice within 1 yr.

They go above and beyond! My unit was burglarized a vouple months ago and they figured out who the theif was amd I am getting some of my stuff back.

Bree gives wonderful customer service

Bree is the best property manager i have ever had

Bree is a wonderful property manager

The big foreheaded lady was super rude. DONT RECOMMEND.

Bree was the best! She was very helpful with helping me understand the process and how everything worked.

This public storage is a great place to go! The woker Breanna is amazing and very nice!

Loved the leasing manager on duty. She was thorough and helpful

Brees customer service skills are wonderful. She knows what she's doing. Would highly recommend.

Nakia What's really polite and Professional

Met Nakia yesterday and she is AWESOME. We were having trouble trying to figure out which size to rent and she took us to see the two units and that made the decision easy. She is easy going and professional. We look forward to working with her. She is a great asset to Public Storage! Thank you Nakia!

Brett was amazing when inquiring about service!!

I’d give zero stars if I could. I was told it was climate controlled yet it is not. The prices have went up and it’s not worth it. I’m in the process of removing my items from my unit and it is full of mold, mice, rats, and tons of brown recluse spiders. Rodent droppings everywhere and a lot of my stuff is ruined and being thrown away. The insurance policy is a joke. This is a disgusting place. TAKE YOUR STUFF ELSEWHERE!

Bree gives great customer service

Really recommend going here especially with Bree she was very helpful, kind &’ has great customer service skills !!!

This was first time renting a storage unit, a sweet lady name Bree was kind enough to answer all my questions and concerns. She helped choose what unit worked best for me and valuable belongings. I highly recommend this location. Make sure you ask for Bree.

Bree helped me so much with every detail of renting with public storage. Made things alot simplier when breaking it down step by step. Definitely staying with public storage for my storage needs. Thanks Bree!!

Bree is amazeballs. Great service. The best service.

Nalcia was extremely helpful and knowledgeable. A+ all around

Bree was terrific. She got us checked in quickly and explained all details and options. Very pleased!

Bree is great! Would recommend public storage every time (:

Bree was super helpful! great customer service

Bree at the front desk is great!

Would definitely use again if the need arises, great customer service from Breanna K. She answered all our questions and was very attentive to our needs. Would recommend to anyone looking for storage in the Nashville area

Bonnie was super kind and helpful and got me all set up quickly!

Bonnie was very helpful

Very pleasant and knowledgeable about property. Appreciate Rachel being friendly and accommodating.

I would recommend Public Storage Bonnie gave great service and was very friendly

Bonnie was very friendly and polite. She listened to what I was telling her, and verified it on her computer. The entire experience was very pleasant.

Bonnie was sweet, very helpful, and made the rental a speedy process.

Rachel was wonderful....very helpful and courteous

Bonnie was a delight to work with ! Very thorough and efficient.

Bonnie was very helpful and informative. I had a great experience and would recommend this location to anyone.

Rachel was very helpful

Rachel is wonderful! I was having a horrible time understanding things until she broke down the information i needed, step by step! Thank you again!

I chose this place for the pricing and was pleasantly surprised by the level of customer service I received. Bonnie was extremely efficient in showing me the unit and getting my account set up. I was in and out in under 30 minutes. One note, if you are looking for 24 hour access to your unit this might not be the be the facility for you. The gates close at 9pm cst and it does not reopen until in the morning. Personally, I was pleased for safety reasons and felt my property was well protected.

Ms Bonnie was very helpful.

Me and my family love miss Bonnie at Myatt drive location 27913....she makes us feel like family and when we pay our storage we make sure we see her because she is the best....

I was assisted Bonnie yesterday and she made the whole experience smoothly and made I had everything I need for my moving and storage needs

Rachel was very helpful

I had a wonderful lady named Bonnie help me with my needs of a storage unit today at the location. Bonnie was a very polite lady and done everything she could to help me with my needs. I will definitely be telling my friends and neighbors about going to this location if they ever need extra storage.

This is my first time leasing a storage unit and Bonnie has been so friendly, informative, and helpful. Moving homes is a stressful experience but wonderful customer service makes the transition go so much more smoothly.

I needed a space fast and affordable and this was definitely the place. Bonnie was very personable and helpful and I am glad I chose this location for sure!

Windy was cool 😎

Bonnie was a great help with me today and I will always go to her and Public Storage for anything I need for here on out!!

Great staff.

awesome place well managed and maintained Bonnie is very helpful, and delight to deal with

Bonnie is the cells rep here and she has been fantastic answered answered all my questions and very helpful recommend this place highly

Im a new customer. I contacted Bonnie to make changes to an online reservation. She was very accommodating , courteous and most polite. I give 5 stars for excellent service to Bonnie!!

We love our new storage building. Bonnie the manager has been so helpful in our move. She always has a smile on her face and really brightens our day.

Very good place they have great prices and clean units with very friendly employees deffinitly will use again

Rachel was extremely helpful and patient. Very nice young lady!

Im already a storage renter; what time can i go into the gate?

Rachel is a very awesome and helpful person. Because of her and being very informative I decided that I would definitely go with this company. Thank you Rachel for making this decision less stressful for me.

Bonnie was very helpful throughout this process. Thanks again

Bonnie was very professional and handle transaction in a timely matter.

Rachel is awesome!!! Ms. Bonnie is as well.. Rachel helped me today and i am so grateful very professional and great customer service skills. Thanks again Rachel!!

Rachel was a great help and very friendly

I've rented with public storage for 2 years solid now!!! Same location😊We love Mrs.Bonnie😍. She's has always been so sweet and helpful.

Bonnie is amazing and always so helpful!!!

Bonnie was very helpful she help me get my unit with a smile an was very sweet

Bonnie was a real game changer, so helpful and very polite and knowledgeable, a great experience

I chose this place for the location and the price, I am glad I did. Bonnie made the move in process so easy.

Bonnie was so nice and punctual. She made me feel very welcome while getting my storage unit today and she was very helpful.

I did extensive prior to selecting a storage facility to place my household goods. PUBLIC STORAGE was by far the most pleasant and BONNIE was the BEST!!!!! CUBESMART made me so frustrated I would rather throw my goods away than store them there. Public storage was clean and access is convenient.

the worst storage place i have ever seen . my perferences is uhaul . they are so quick to try and sell your merchandise . customer first always remember that speak volumes.

Amazing staff miss Bonnie was very helpful

Bonnie was great and very helpful....

Bonnie was great, very helpful!

Bonnie was very helpful and gave excellent service.

Bonnie was efficient and professional in setting up my lease.

Bonnie was so sweet and even helped us when we walked in at closing!

Mrs.Bonnie was awesome and had great service!

Bonnie was very helpful and gave great service!

Bonnie talked me through everything concisely and even let me downgrade in size to save some money when we realized I didn't have too much stuff. Public Storage on Myatt Drive is the best storage place I've ever used!

Nice facility

Convenient

Great customer service always #BONNIE

Bonnie did a great job. She very informative and helped me with getting the storage space to satisfy my needs. She was able to answer all the questions that I asked. Thank you so much. Tim

Bonnie was very helpful and service was fast and efficient, I got what I needed and even a discount from a special they were running. Thanks!

Bonnie was very helpful! This was my first time renting a unit and she was very informative. She was even great with my kids. Thanks Bonnie!!!

Whether or not the manager of this place is nice doesn't mean a lot. The price you pay does. The price they advertise is not the price you pay with Public Storage. Fees, fees and more fees. Ask what the total cost will be before you drive over there. Public Storage makes their prices seem low online but it's a different story at the cash register. And don't forget to ask about the price increases as well.

The storage eas very clean. The property manager was very nice and helpful. Thanks bonnie for all your wonderful help

I visited the unit that my company rents at this location and it is damp and has a distinct odor, despite being an indoor unit. Fortunately nothing we keep there is moisture sensitive but even cardboard boxes will get moldly when they stay damp. Being a storage unit facility, one would think that maintaining dryness would be important.

Good sound storage.

Bonnie was extremely helpful I my choice to use public storage.

Love the atmosphere!! Very thorough and sweet Ms Bonnie!!

Bonnie was super sweet! Took great care of us!!

Bonnie was very professional and extremely nice. She was very informative and answered all my questions in a timely manner.

Good place and friendly

Had a pretty good experience. Bonnie was very helpful especially with finding the best price that was comfortable for us. Thank you bonnie!:)

I have to say I have had more than my share of storage units and I have never had someone from one of them call me just to make sure I'm happy with my selection but that's exactly what Bonnie at public storage did. She was a sweetheart. I would recommend anybody to her.

Bonnie was so helpful and very cheerful. She made us feel like she wanted our business. She made our emergency move a better experience. Bonnie and her cheerfulness is a great asset to your company. I will remember her whenever I need storage space.

Bonnie was a very nice person wonderful person

Bonnie is always kind and courteous and open on time!!

We chose Public Storage after looking at a few other storage places. When we arrived we were greeted by Ms. Bonnie who was very sweet. Bonnie was very helpful and helped us to figure out we needed to upgrade to a larger unit. It wasn't a sales pitch either, just a genuine conversation that led to us making the decision. I would definitely recommend this facility and Ms. Bonnie! Great experience!

Even though I didn't rent, Bonnie was very helpful in quoting me prices and options. She was very friendly

Bonnie gives exceptional customer service! She's a sweetheart and makes sure you have everything you need to store your things.

Bonnie made my first storage experience so easy & she has excellent customer service!! She was incredibly nice to us even after we were late getting there for the time we originally said.

Awesome experience! Ms. Bonnie is an excellent CSR...patient and professional!

Bonnie was great thanks for all the help!!!

Bonnie was very helpful. The Public Storage space should be most helpful in our moving process.

Had a great experience Bonnie makes sure you understand everything before you sign. I believe my stuff is safe and secure.

Bonnie has been a great help! She is always wonderful! !!

Bonnie makes dealing with moving and storage a breeze! Bonnie not only provided great storage assistance but gave me coupons to use for buying our lunch on move-in day. That type of customer service is very rare today. Bonnie is a definite asset for Public Storage.

Bonnie was an awesome person. Took her time and explained everything thoroughly so I would understand. Positive additude and I well tell others about her

Bonnie has excellent customer service skills. Was very helpful

Mrs Bonnie was very helpful an nice.

Customer service at the Public Storage is very pleasant. All questions are answered and understood. Bonnie is a very pleasant person to work with and very knowledgeable of the storage facility procedures.

Great customer service and storage experience! Ms Bonnie and Lily are great! A+

Lilly was great fast and great customer service

I wouldn't recommend this public storage to anyone.... Bonnie is rude and has a horrible attitude to people! She cuts u off in mid sentence so she can get her word in and argues about everything she can to make it seem like she's better then anyone else! She even makes sure u stand in front of her to type up a review about this public storage and makes sure u mentions her name! I'm sorry if I want to write a review I'll do it on my own time not have someone watch over my shoulder while I do it! I'll be so glad when I get my stuff put of here and to a different storage facility!

Bonnie was very prompt and knowledgeable which made our experience very good.

Bonnie at public storage is the best

Bonnie did Great Job best customer service ever... Nice heart warming kind hearted woman please come visit her!!!!!!

I have worked with Ms.Bonnie for years , and i recommend anyone to come and get a storage unit from her . She is very polite , courteous , and i love her to death (:

Bonnie was one of the best customer service I ever delt with and i will send anybody to this one the best

ms bonnie was was fantastic and nice I recommend public storage on myatt Dr thanks to ms bonnie

Great Experience. Bonnie was prepared and very informative. Excellent customer service!

Best Storage Experience by far! Bonnie, the manager was nice and very helpful. The place is clean and convenient. I feel my things are safe and i don't have to worry about it. Public Storage on Myatt Drive is a good place. Thank you!

Thanks you this place was a really friendly place. Bonnie was a really nice person when we had a,question she would always have a answer. the place was very clean . the storge is a nice size. thanks you for all the thing you have done for us

bonnie was very helpful to me today and a very pleasant person with good personality and customer service

Ms. Bonnie is the best!!!

Bonnie was very helpful and professional in getting me a new storage space that was perfect and affordable

bonnie was fantastic come see her

Bonnie was fantastic come see her

i come by and needed some space in easy too get n so simple good job

Overall, the convenience and Bonnie's customer service make this a great place. It's on my way to/from work and that's a huge plus. Units are clean and secure, and I haven't seen any evidence of moisture inside my unit. The Public Storage on Gallatin Pike, just a few minutes away, had water on the floor and that's why I chose the Myatt Drive location instead. To be fair, the entrance is narrow and Myatt is a pretty busy road, so it's not that easy to get in and out during heavy traffic. And there's barely enough room for two vehicles in the parking area outside. If you have a large vehicle and need to access the unit(s) frequently, you might want to look elsewhere. But you won't find a nicer property manager than Bonnie. Also, I am not sure about the insurance. It may be a scam, I haven't had my attorney look at it. The fine print says it is not a requirement to enter into a lease, but the manager said it was required. It's not going to break the bank at $11/month, but I hate paying for something I don't really need, especially insurance. Making the payment online is a snap, after a few minutes of figuring out how to login and what your password is (they set it up automatically with your email address). Good value for the money and Bonnie is a sweetheart, they are lucky to have her on board!

Bonnie was fantastic

Bonnie was terrific u must go see her

Great job by Bonnie!

Bonnie is amazing

Bonnie is always so helpful! Please come see her!

Ms. Bonnie was extremely helpful in choosing the unit to best fit my needs and find me the best price. She was extremely friendly... Overall I had a great experience and will definitely refer friends. If I ever need storage again I will call Ms. Bonnie first 😊

Bonnie is such a wonderful person would have another whom I would like to do business with!!!

Bonnie was so helpful please see her about all your moving needs

Bonnie was great. She was very professional and enlightened me on a lot of information i needed to know on my 1st time renting a storage. If your looking to store your items contact Bonnie

Ms Bonnie is a very kind and thoughtful and i greatly appreciate it...thank you

A very good rental experience. Bonnie was very friendly and helpful. The facility and unit were clean.

earlier that day I had bad experiences with other storage place but when I walk into this public storage this lady ms.bonnie greeted me with a smile and I guess I was shivering cause she ask me to stand under the heat she can till that I was cold and I loved her for that but the experience is excellent I will recommend anybody to keep their items at the Public Storage on my drive with ms. Bonnie watching over their items

Great, very helpful and polite

Wonderful and easy, the clerk bonnie was very nice and helpful and very informative. Bonnie was friendly and kind to me. I am gappy i choose this location.

Angie was really nice and helpful she answered all questions with a smile

Angie provided great customer service and was extremely helpful and knowledgable in answering my questions.

The facility is very clean. The lady name Miss Bonnie is a very nice lady. I will always store my items at this place cause of the customer service. Customer service is always needed in a business like this.

Love my job of helping customers find the best unit for their things. I have been with the company almost 20 years and know how to help a customer. If I don't have the right size unit for you I will look for one at other Public Storages.

Bonnie made the experience of having to move and store my apt a pleasant experience !! Thank you so much

Bonnie was the best representative. She was so kind and informative.

Ashlee at Public Storage in Madison was so great, nice and funny. Thanks Ash!!!

She answered all of my questions. Went above and beyond my expectations. When I was unsure of the size. She helped me to find the right unit and did a search for other units near by if I needed a larger size. Bonnie was very friendly and helpful. I'm glad I chose this location.

Had no problems. Bonnie was quite helpful.

Really nice place. Miss Bonnie is great and very nice!!!!

Bonnie did a great job helping me find a good price for the size storage that I needed.

i think she is doing a good job. she answered all my question"s and helped with everything that i needed to know.

Bonnie is awesome at her job

Great

Bonnie was fantastic I recommend you go rent from bonnie and her team

Bonnie was very helpful even though I didn't rent from there she found me a storage facility that worked out for all my needs & pointed me in the right direction I was very pleased with my experience at Public Storage

The units on this property continue to go up in price. For the same unit, I started at $40 two years ago are now, $60. There have been no improvements done on this property that I am aware of to warrant this change. The security is so relaxed here that I have double locked my unit!!! I will be moving my whole unit within the next billing cycle.

I have been with this location for four years and every year the cost of these units have increased while the property of this unit remains the same. I started with a fee of $40 an$60. The security on this property continues to go downhill, holes in fencing and the gate remaining up, the vermin are rampant and the employess, less than personable, always acting like you are interrupting their day with a payment.

Rachel was very friendly and polite. She answered all my questions concerning the storage unit. She was very professional and I would visit this location again. Thank you very much

Rachel was very sweet and helpful !!!

I wish I remembered her name to make this review. I would call and ask what her name was, but the phone number is restricted. This lady was extremely rude to me while I was there. She cut me off mid-sentence a few times. She has argued with me over the phone about her performance. She has been a real nightmare to work with and I am not going to be renting at Public Storage from this location ever. She was very hateful and pushy on her first phone call with me, then she was rude and inconsiderate when I visited, and then calling back after my visit, she argued with me about why she thought she wasn't rude. ARGUED. She said, "No I wasn't. No m'am." I am appalled someone like this is working in a place where customer service is really needed. I am disappointed because the location would have been so convenient for me! But in spite of all the positive things about this storage company, this lady is a total deal breaker for me. I hope I save someone some time by writing this.

Thank you Rachel for your help. I will continue to use this public storage. thank you, Sunshine Brewington

I want to thank Rachel for the help she was for me and my family in getting our storage unit. She is a very nice lady and was very courteous to us. Thanks Rachel !! Paul King