Save Impression

Address

1546 Gallatin Pike N
Madison, TN 37115

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

615-457-8642

615-457-8642

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

615-457-8642

615-457-8642

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x15'
    Online only price
    $ 108/mo
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 108/mo $ 108
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 153/mo
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 153/mo $ 153
    2 units left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
Self-Storage Near Madison
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Madison Storage Units Near Route 31E and I-65

Find storage units in Madison near Route 31E and I-65 for all your storage needs.
It's easy to get organized in Madison with one of our handy 5x10 storage units. With room for sports equipment and workout gear, bicycles, instruments and art supplies, and seasonal items, they're your secret weapon to cleaning out that overstuffed hall closet for good.
Our 10x10 storage units can help clear out one-to-two bedrooms worth of furniture and home goods, especially during a home renovation or remodel. 10x10 storage units are also great for patio furniture, fishing equipment, and anything you'd need for a day of fun at nearby Rockland Recreation Area on the Cumberland River.
When it comes to storage solutions, our 10x20 storage units are spacious enough to fit your largest hauls. We also recommend them to Madison businesses who need extra space for inventory, promotional materials, or office equipment.
All of that storage space is just half an hour away from downtown Nashville, where you can celebrate your storage win with a visit to the Tennessee State Museum, the Nashville Farmers Market, or stroll along the Honky Tonk Highway.
This location offers both indoor storage units and outdoor storage units to fit every storage need. Put the power of Public Storage in your hands and book a contactless move-in to your perfect storage unit with our eRental program today!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 393)

February 20, 2024
Google Public Storage Nina Upchurch
I'm so glad I was able to find this Location Mrs. Pam was very helpful she answered all my questions. She went with me to go look at the building and answered all my questions She is very professional and I'm so thankful for good people that you can tell they love helping people and their job that's hard to find these days. The deals she's shared that is going on were a blessing for me.
December 23, 2023
Google Public Storage Mohammed Naser
Pam was fantastic and very helpful getting me checked in! She made the check in process easy and the faculty is very clean and organized. Overall, 5 stars
December 19, 2023
Google Public Storage Lisa Gillihan
December 10, 2023
Google Public Storage Joshua Dyer
Dee Holt was very friendly and went above and beyond as far as customer experience. Bought a unit from auction and she was helpful and very friendly. I would definitely recommend getting a unit here if you are needing one
December 1, 2023
Google Public Storage legandary Dre
first time at public storage mrs Pam nice 👍 customer service
November 30, 2023
Google Public Storage Davon Williams
Great service and the storage was adequate. Will definitely use again.
November 13, 2023
Google Public Storage Brandon Garza
Pam was so helpful! What a pleasant experience!!!
November 4, 2023
Google Public Storage Nathan Young Sr
Dee makes my experience with public storage a pleasant one every time I enter rivergate store
October 20, 2023
Google Public Storage Gilbreona Cox
Pam was awesome property clean and she helped me download the app thanks Pam
October 18, 2023
Google Public Storage Kenyata Hillsman
Ms.Dee and Ms. Pam are SOOOOO HELPFUL!! They were so patient and helpful when I got behind on my payments. I live in another country and I trust them guarding & protecting my belongings! Super grateful!!!Thank you so much Ms.Dee 🤎🌻
October 15, 2023
Google Public Storage John Puckett
The best experience ever! I wish Ms. Holt was an employee of mine.
October 14, 2023
Google Public Storage Shenice Hart
What a friendly manager you guys have. She is amazing to talk with and always available to help out. This storage facility is clean and have spacious units. The property is easily accessible without having to get out of your vehicle to be granted access.
October 13, 2023
Google Public Storage Dean Jones
Pam was a really good helper above and beyond she helped put me in a space set my online account up thanks Pam go visit Pam
October 8, 2023
Google Public Storage Daniel Mason
Ms. Dee is always so helpful when I I need help thank you so much
October 7, 2023
Google Public Storage danny mccandless
October 6, 2023
Google Public Storage dianne cagle
I want to thank Ms Dee Holt for all the information she gave me the place was very clean and beautiful Ms Holt was very nice and polite such a sweet lady thank you again Ms Holt
October 4, 2023
Google Public Storage Gary Griffin
I stopped in to check on prices and the manager Mrs Dee Holt was so helpful and nice i recommend this place
October 3, 2023
Google Public Storage Andrew Skiles
October 2, 2023
Google Public Storage Kent Clouatre
I enjoy the kindness of the manager Dee she is always so polite..not to mention she is always doing a lock check and keeping the lot free of debri
October 2, 2023
Google Public Storage Jerome Manning
Dee has a so polite and has a big smile thanks Ms Dee!!!
October 1, 2023
Google Public Storage John Fitzpatrick
It has worked out for me. Dee has been good to me.
September 21, 2023
Google Public Storage Cristopher Herrera
Muy amables y atentos ha todo
September 7, 2023
Google Public Storage Rodrigo Hernandez
Fallon and Angela are sweethearts
September 5, 2023
Google Public Storage Tegridy Pharmz
Dee, was awesome, super helpful and a pleasure to work with.
August 30, 2023
Google Public Storage Madison Parker
Dee is the best! Very caring and helpful. Always polite and does the best she can with any questions or other needs.
August 23, 2023
Google Public Storage Minnie Pierre
August 12, 2023
Google Public Storage Troy weiss
I appreciate Ms. Dee Great customer service and I love the fact I constantly see her driving around, keeping her facility in the rivergate location clean and clear of any debris. I have three storage units with another company and driving on their property. I have gotten three flat tires through the years And at $165 a tire. I truly appreciate you ms. Dee and for all that you do, thank you for the great experience with public storage you’re awesome!
August 11, 2023
Google Public Storage Charles Baker
WOW, I dealt with Mrs Pam today and she was amazing... customer service was top notch.... would definitely recommend choosing this location for all your storage needs
August 9, 2023
Google Public Storage Allison Durham
Dee is the best manager ever..she is always available to help me when needed..I so appreciate her so much.
August 6, 2023
Google Public Storage Christal Jackson
Just wanted to say a great big thank you to Dee Holt at Public Storage in Rivergate for her great customer service! She was extremely nice, helpful, friendly and professional! We love talking to her as well! She was very kindhearted towards us when we were dealing with our storage unit on an extremely hot day in bringing us each a cold bottle of water! We really appreciated that! Sometimes it’s the small gestures of kindness that mean the most! She was a real blessing that day! Thanks Dee! You rock! Public Storage is lucky and blessed to have you! God bless! ❤️
August 3, 2023
Google Public Storage LocklairJ
Thanks Ms dee for business n help
July 31, 2023
Google Public Storage Lyric McCall
Dee was very nice and helpful during my experience renting! :)
July 31, 2023
Google Public Storage yerger mccall
Dee is amazing
July 27, 2023
Google Public Storage Yvonne Echols
Service was great from Dee and Pam
July 26, 2023
Google Public Storage Angela Simpson
Great place to rent. Nice people. Clean spaces.
July 21, 2023
Google Public Storage Brian Skinner
Got in the Williams rd location before they opened completely the young lady behind the counter who’s name slips my mind,was by far the most helpful and accommodating person I’ve done business with for some time now . Her and the other ladies run a tight, clean , well organized operation… thanx girls a great help to what was a crazy morning
July 18, 2023
Google Public Storage Tech 93
I was at this Public Storage today and Dee Holt was super nice and extremely helpful, thanks Dee
July 15, 2023
Google Public Storage James Booker Jr
Go see lady Pam in Madison River gate, Public Storage, she be at all location, she can help you get in a storage unit
July 14, 2023
Google Public Storage Donna Coleman
I want to thank you Brett for making me a happy customer again and making things right.
July 8, 2023
Google Public Storage Donny Williams
She has helped me out. Very friendly.
July 7, 2023
Google Public Storage Zenil Roofing
I stop by today and Pam was a great help she went above and beyond it was great customer services thank you verry much .
July 1, 2023
Google Public Storage Karen Lavender
Pam was a really good helper today I have a storage for my needs, thanks Pam
June 13, 2023
Google Public Storage Tiffany Johnson
The only storage would wait to get there and didn't have to, but grateful that (Dee) rivergate/Madison called to make sure I was coming, I would recommend Public Storage to anyone
June 9, 2023
Google Public Storage marquez timmons
Pam had a busy day and still helped me out and had auction customers in line waiting to be seen she really has patient
June 9, 2023
Google Public Storage Billy Lane
Pam was really helpful she put us in a unit which we really needed fast , you are the best
June 6, 2023
Google Public Storage Scott Gandee
Dee is awesome. She will definitely take care of you properly
June 6, 2023
Google Public Storage Candace Leanne Dailey
Dee is an amazing lady to work with. She is very explaintory on everything I have question about.
June 1, 2023
Google Public Storage Montana Garcia
Highly recommend you stow your goods here where it will be safe. Dee help me select the right unit for the items I had and pricing is inexpensive, and payments are so easy to make. You can either pay cash or card through their app! Overall my experience there has been great,easy going,trusting.
May 27, 2023
Google Public Storage Shea Gaultney
I was out and about and Pam heard me talking about i need a storage and she asked me to go online or come see her and she would take care of me, she made my day and has a smile you can not resist,with a great attitude, thanks Ms.Pam
May 26, 2023
Google Public Storage Mary Bland
Ms. Pam is amazing! Her customer service skills will have you feeling like you’ve known her all your life. Would definitely recommend storage at this location!
May 26, 2023
Google Public Storage takiesha johnson
I just moved from Chicago and Pam was a big help to us, thank you Pam great customer service
May 23, 2023
Google Public Storage Dwayne Garner
Go see Pam! She’s awesome
May 23, 2023
Google Public Storage Tierra Adams
Go See PAM!!! She has GREAT Customer Service!!! She helped me with EVERYTHING and made the process very Easy!! :)
April 27, 2023
Google Public Storage Carl Binkley
Dee was sooooo helpful! I was in and out with a bigger unit!
April 16, 2023
Google Public Storage Montana Marie Taylor Yealock (Tana Tá)
April 15, 2023
Google Public Storage Lacole Douglas
Property manager was amazing! Great customer service and takes out time to help you! Very friendly and I recommend anyone to come and reserve a space unit.
April 10, 2023
Google Public Storage Wesley Cloud
Very professional and helpful !!!!
April 4, 2023
Google Public Storage Wilfredo Montejo
Dee has been an excellent person to us after being here with Public Storage for 5 years, we had multiple incidents at a dislocation that she took upon herself to address properly, honestly, and with great integrity! So we just make our payment at the Madison location now instead of Gallatin. Thank you Dee!!!! GOD Bless you!!!!!!!
April 2, 2023
Google Public Storage Renee Anderson
If you want a great customer service experience when renting a storage unit... This is the place! Ms. Dee in the office was absolutely amazing and made it an enjoyable experience. They really care about their customers. I'd give it 10 stars of I could.
March 30, 2023
Google Public Storage Angel Yealock
March 18, 2023
Google Public Storage Chris Loyd
This facility is ran very well. My unit was clean. I didn’t have to clean it. Even came with a bug trap! I found out they even walk the units to make sure we lock them correctly every morning. I know this because I’m guilty and received a Saturday morning phone call and omg am I thankful for their professionalism. Also..move in special was welcomed and no admin fee if you have to upsize. Why can’t I live here?!?
March 11, 2023
Google Public Storage Roderica Gross
Adria helped me down grade units flawlessly! She was available for any questions I had and was very friendly. Would rent from them anytime!
March 9, 2023
Google Public Storage WCM Roofing Supplements
We loved working with Dee! She helped us out a ton with getting our unit set up and made the process seamless.
March 9, 2023
Google Public Storage Matthew Caldwell
Dee was so helpful! Showed me exactly where my storage was! She's the best love having my storage unit here
March 6, 2023
Google Public Storage Spencer Williams
March 2, 2023
Google Public Storage Sarah West
Awesome customer service, so polite, and she answered all my questions. It was just a wonderful experience
March 2, 2023
Google Public Storage Thee Stallion TV
ms.dee was very helpfully and treated us well helped us get everything situated just lovely
February 25, 2023
Google Public Storage Jessica Johnson
Adria and miss dee did a wonderful job they were very respectful and nice and it was a wonderful experience they make our stuff feel very safe
February 24, 2023
Google Public Storage Brandon Jones
Adria is a great customer services and help me a d this place is great and customer services is great. I highly recommend this storage places and they will do what they can to take care of u. Thanks brandon
February 18, 2023
Google Public Storage mmotley02
Adria is A+ in my book.
February 14, 2023
Google Public Storage JJOGamer
February 9, 2023
Google Public Storage Eliphete Celestin
Miss Dee and Miss Adria are the best and they care really about people not only for you but they will there to help you in anyway possible, there's no better storage than that...
February 8, 2023
Google Public Storage James Douglas
February 5, 2023
Google Public Storage Antonio Seats
Ms.Dee is and amazing woman she helped me out so much thank you so much
February 2, 2023
Google Public Storage S Calloway
Adria was great, very nice and helpful.
February 2, 2023
Google Public Storage Juanita Hammond
Adria and Ms Dee at this location is awesome..if you need a storage come to this location👍
January 20, 2023
Google Public Storage Patrick Scott
Great service
January 7, 2023
Google Public Storage Lavonte Sweatt
Fantastic service! The property manger Dee offered us quick and useful service.
January 2, 2023
Google Public Storage Q C
I called New Years day and spoke to Nicole. Great customer service despite being a national holiday. Then Dee helped me viewing and setting up the service. Experience was great and fast. Overall great service. Thank you Dee and Nicole.
January 2, 2023
Google Public Storage Kenny Parsons
Ms. DEE is the best! Truly a woman of her word! I will always come here! TOP TIER! 100% RECOMMEND
December 15, 2022
Google Public Storage Whitney Porter
Ms Dee is an amazing employee!! She definitely has looked out for me in the midst of me having surgery in May and getting behind on payments but she always kept me in the loop and by the grace of God I was able to make my payments and keep my storage. God bless her!!
December 4, 2022
Google Public Storage Andy Garland
Dee is an incredibly helpful and kind manager! This location has been great and is always clean.
December 4, 2022
Google Public Storage Daniel Wade
Dee is super awesome and super helpful answering all of our questions! I always use Public Storage for all of my storage needs.
November 23, 2022
Google Public Storage Michelle Capone (Booboo)
Went up on my storage without noticing me then was told they notified me n didn't then was told a manager would call me about the issue n I'm still waiting on that call two weeks later
November 21, 2022
Google Public Storage William Callahan
We came to clean duct work in the building, dee was very helpfull and got us started quickly
November 11, 2022
Google Public Storage Jacob Guardado
We worked with Dee closely and she was quite funny and enjoyable to be around! A great personality for sure! Have a good day Dee!
November 11, 2022
Google Public Storage Zackary Schutte
Did some work in the office Ms. Dee was amazing, funny, helpful, and a pleasure to work with!!!
October 31, 2022
Google Public Storage Courtney Hutcheson (Cici)
Came in today looking for a storage spoke with Mrs Dee lovely lady . Answered every question with the most respect that anyone could have . Very sweet and polite
October 31, 2022
Google Public Storage OptimusSlimee-
Dee was very nice informative and helpful throughout my process. I will be back whenever I need another unit
October 26, 2022
Google Public Storage Candace Sky
We love the service at Public Storage especially Ms Dee, she goes that extra mile to make sure our belongings are safe.
October 23, 2022
Google Public Storage Michele Adcock
I have never rented a storage space before. Was nervous and unsure what I wanted. The manager Ms. Dee was very helpful and very kind to me. She is the reason I decided to rent a space here. Thank you Ms Dee for being so helpful.
October 21, 2022
Google Public Storage Vanessa Weil
Dee is so professional and helpful. God sent as moving can be so hectic. Thank you!!
October 20, 2022
Google Public Storage Randy Brummett
Place is trash! Not trustworthy place at all. And management doesn't do there job as well.
October 7, 2022
Google Public Storage I Scott
Ms. Dee has been more than helpful and has made my experience renting a storage room at her facility easy. I'd recommend this place! A+
October 7, 2022
Google Public Storage Robin Peters
Mrs. Dee was actually at my location today and she was extremely helpful! No one is ever at my location working which caused me to get a late fee and she got it waived for me since it was not my fault. I wouldn’t have been able to get in my unit if she hadn’t of been there. Super greatful for her! Amazing staff member to not such an amazing company.
October 7, 2022
Google Public Storage Wendy Taylor
I bought a storage unit from one of your places and Miss Dee at this location was the best she was very willing to help me get my stuff out same day very pleasant to talk to she deserves a race
October 7, 2022
Google Public Storage Steven Barnard
Miss dee did an awesome job.... Verry attentive and helpful
October 6, 2022
Google Public Storage Ryan Pete
Best place to use. D is the best and has been helpful
October 6, 2022
Google Public Storage Michael Henderson
Great service and friendly environment Mrs D is very nice thanks for all her hard work.
October 5, 2022
Google Public Storage kenneth thomas
Miss dee is always the brightness spirit in the world. I thank you all for having her.
October 5, 2022
Google Public Storage Dennis Duncan
I travel a lot and I used a lot of storages and to say that the honest God truth this is the best customer service that I've ever had Ms Dee is awesome! informative, friendly ,kind, and very efficient .I feel that my property is safe and secure and I don't think I felt that in any other facility. So five stars all the way and definitely for Ms Dee, sincerely Dennis Duncan
September 29, 2022
Google Public Storage Carmel Johnson
Very polite band professional
September 15, 2022
Google Public Storage Shana Mccloud
Dee was the best property manager I have ever had. She helped me so much. I wish there were more people like her. Thank you Dee
September 12, 2022
Google Public Storage Spencer Rupp
Der is amazing! She’s always willing to help any way she can.
September 12, 2022
Google Public Storage Tracy Bond
We picked up a unit on Saturday 9/10 and met with Elijah. He was very helpful and thorough walking us thru the process. Such a great experience then we met Dee Sunday and she was fantastic too!! Clearly both are assests to Public Storage!!!
September 9, 2022
Google Public Storage Chasidy Shatto
This place is a pleasure to do business with. The manager of the property, Ms. Dee is always extremely helpful, kind, and knowledgeable. She always ensures that things run smoothly and everyone is treated with respect. I will continue to do my business here so long as she is here.
September 5, 2022
Public Storage Sharon Blue
What time can we get inside the gate
September 1, 2022
Google Public Storage lexus cantrell
Great customer service!! Y’all come see Mrs.D
August 19, 2022
Google Public Storage Tamika Spivey
Pam was great she has great customer service skills.
August 4, 2022
Google Public Storage Francisco aleman
I am a contractor working at this property and I have to say this is the cleanest property we have been to the manager Dee is very helpful when we need her
August 4, 2022
Google Public Storage Chimpi Madrid
Manager Dee at this property has been a huge help to us contractors working at this property thank you
August 4, 2022
Google Public Storage henry Ruiz
Very good manager at this property very kind to us contactos
August 4, 2022
Google Public Storage arturo Ramos
I am contractor at this location Manager Dee always pleasant to us and customers thank you Ms Dee
August 3, 2022
Google Public Storage Timothy Holt
Dee was and continues to provide exceptional customer service! Great facility with great prices!
August 2, 2022
Google Public Storage shredder fernandes
Thank you public for giving myself and my dog a quaint secure place to store our items with generous times to come in and out of the property and great managers such as Ms. Dee who was there to answer all my questions and help with anything needed. I felt my items were safe and secure there the whole time.
August 1, 2022
Google Public Storage Damarius Teasley
July 8, 2022
Google Public Storage Monterius Pollard
Ms Dee always gives great service !!
July 8, 2022
Google Public Storage Anthony Freeman
July 8, 2022
Google Public Storage Mikeal Woods
Also enjoyed the experience Miss Dee gave to me I was going through something and she brightened my day I really appreciate it her.
June 26, 2022
Google Public Storage Liza Graham
June 25, 2022
Google Public Storage Dyersburg Self Storage
This is a wonderful and clean place to store your items! Working with Dee has been a pleasure, she goes above and beyond for her customers! I would definitely recommend you to see Dee for your storage needs!!
June 12, 2022
Google Public Storage Malasia Elliott
Had a wonderful experience, Dee helped out with everything I came in for today. Excellent customer service skills, prompt and ready to go! 10/10 Would recommend to family and friends!
June 10, 2022
Google Public Storage Allison Durham
I have experienced nothing but kindness and the employees Jennifer and Mrs D are life savers when someone who's not supposed to be there ! Jennifer noticed someone up to no good trying to sleep there unit ! She stayed with until I locked my unit ! If it wasn't for her I would have known it and he could have robbed or hurt me ! Thank you all at this location
June 1, 2022
Google Public Storage Daysianna Harris
I Met With Dee Today At 1546 Gallatin Pike She Was Absolutely Amazing Very Professional, And Understanding. She Helped Me Get A Hold Of Someone After Trying For 2 Days.
May 23, 2022
Google Public Storage Sharriee Haley
From the very beginning of contact and the meeting of Ms Dee, we have been taken care of properly efficiently quickly and with kindness and care. She explained unit capacity and offered suggestions when we had a situation with over booked movers. Our unit was sufficient for what we needed. Ms Dee was very helpful anytime we had questions. The facility was clean and she was very attentive to the surroundings. This is overall the best business customer service experience I’ve had in a loooong time!!! I would definitely recommend !!! Thanks for everything Ms Dee!!!
May 20, 2022
Google Public Storage Norquisha Easley
Sherry is Awesome!!! Very pleasant and caring about the customers that she serves. My experience with her was a great.
May 2, 2022
Google Public Storage Janice Whittaker
I met a sweet heart name Dee, who manages the Public Storage at 1546 Gallatin Pike N Madison, TN 37115. I found her to be professional and knew her stuff, she got me signed in right after transferring from the 201 Williams Ave facility. My experience was pleasant and would highly recommend this particular location to anyone. I purchased a "10 x 20 "unit, it was clean, in a great location and near the front entrance. I have to say I was impressed when Dee took the time and checked on me while I was unloading. She is helpful and kind...so Public Storage management ...I would suggest giving her a raise...pronto!
April 24, 2022
Google Public Storage Ruslan Ishmaev
Great service!
April 4, 2022
Google Public Storage Justin Garlock
Dee always greets me with a smile and always very helpful. Come see her for 5 star service.
April 3, 2022
Google Public Storage Bryan Cridell
Dee was great; she made my experience delightful.
March 30, 2022
Google Public Storage Neobear
Dee the Manger was the best. She answered all my questions I may have had. I couldn't have a a better time with her. I'm glad I'm glad I had the opportunity to meet her. She is a real blessing. To her bosses. She needs a raise on her. Well the only thing I am having a problem with is the app. Trying to open the gate so I don't have to get out of my SUV would be nice.
March 22, 2022
Google Public Storage Christal Johnson
March 19, 2022
Google Public Storage Ivory “Paris” Satterfield
THIS REVIEW IS STRICTLY FOR THE PROPERTY MANAGER NOT ANYONE ELSE AFFILIATED WITH PUBLIC STORAGE OR VENDORS!!!! PROPERTY MANAGER DEE WENT OUT OF HER WAY, OVER AND BEYOND TO GET MY SITUATION HANDLED AFTER MULTIPLE RUDE ENCOUNTERS WITH CUSTOMER SERVICE REGARDING MY MONEY BEING MISHANDLED, AND THEM JUST BEING RUDE TO ME!! SHE POLITELY WENT OUT OF HER WAY TO APOLOGIZE FOR THEM, SHE WAS STILL ABLE TO ALLOW ME TO RENT WITH HER PROPERTY AFTER I WAS TOLD MULTIPLE TIMES THAT MY MONEY WAS GOING TO COME BACK THREE DAYS LATER!!! SHE WAS A VERY PROFESSIONAL PERSON THROUGHOUT THAT ORDEAL AND SHE HONESTLY NEEDS A RAISE OR COMPENSATION FOR HER OVERALL CARING ATTITUDE!!! SHE CARES ABOUT HER PROPERTIES AND SHE ALSO CARES ABOUT THE PEOPLE!!! SHE ALWAYS COMES OUT THE OFFICE TO SAY HELLO, ON A SLOW DAY!!! SHES JUST AN AMAZING HUMAN BEING AND DOESNT GET THE CREDIT SHE DESERVES!!!! 🙏🏾 Thank you DEE!!!
March 6, 2022
Google Public Storage Norris Randall
I came by to pay my bill for month today, and had a chance to be served by Dee. Again as always, Dee give such wonderful service. She is pleasant, easy to work with, and last but not least she is very professional. She is a wonderful asset to this company. Thanks Dee, Norris Randall...
February 28, 2022
Google Public Storage Chas Curtis
This place is amazing. The staff members are incredibly helpful and nice. The manager at this location, Dee, is amazing at what she does. She really cares about her customers and it shows.
February 28, 2022
Google Public Storage Shelbi Norris
Ms. Dee at this location was veryyyy helpful in my process of moving everything out of my storage. I lost my storage key over the time frame of doing business with them and she was very knowledgeable about procedures as well as assisting me to the best of her ability to convenience me in my departure of the property. Ms.Dee , you’re the best!
February 26, 2022
Google Public Storage Rodrigo Arauz
Dee is a pleasure to deal with.She is always in the office when needed. THANK YOU !
February 24, 2022
Google Public Storage I G
Dee is always there working her tail off. Very helpful and always plesent to see!
February 18, 2022
Google Public Storage Ryley Esler
Storage units are good and the workers are friendly, had some issues that were handled very well by the GM. Would recommend
February 15, 2022
Google Public Storage Luis Lopez
I just moved to Clarksville for temporary and Dee was simply amazing. I had to transfer locations and they went out there way and made that happen for me. I got nothing but great customer service from them.
February 13, 2022
Google Public Storage jovanna gordon
Positive experience. I picked my unit out online. As soon as I pulled up I was lost but Dee came out and showed me were my unit was located. After unloading my Uhaul unfortunately, 1 piece of my sectional could not fit inside the unit . Last, minute Dee came to the rescue and had another smaller unit available. She is speedy and efficient. Made the ending of my day 😮‍💨
February 10, 2022
Google Public Storage Joshua Parent
The manager at this Public Storage was a joy to talk to and helped me with all my questions.
February 8, 2022
Google Public Storage Robin Lively
I'ts truly nice to always be greeted with a smile and given great customer service. Dee, at the front desk is truly awesome!
February 6, 2022
Google Public Storage Tuffy
I needed a storage unit for a few months until my house was ready and Dee made the process so simple and sress free ,she new exactly what I needed and recommend the perfect size. Anyone needing a storage unit should see Dee at Public Storage on Gallatin Rd.
January 23, 2022
Google Public Storage Sonya Alarcon
I came to the office the other day and talked to Ms. Dee she was wonderful helped me with all my question and was very Intuitive.
January 23, 2022
Google Public Storage Anita Tittle
I called yesterday and spoke with a lady named Dee. I was trying to find a storage to rent and she was amazing helping me with prices. I just wanted to say thank you for having such a sweet and knowledgeable person working there.
January 5, 2022
Google Public Storage King LeWoi
I came into the office to ask about rental and Ms Dee was very helpful and friendly would recommend this place to others
December 7, 2021
Google Public Storage Tony Nagy
I have to say that the property manager, Dee, came out of nowhere, saw a need that I had, and made it happen in a very timely fashion. It made it possible for me to retain my storage there and made my December much better than it would have been otherwise. Dee is the bomb!!
December 6, 2021
Google Public Storage Darlene Thomas
I love coming to this property. The manager Dee is very professional and concerned about you as a person and your property. Will recommend this property to my friends and family
November 22, 2021
Google Public Storage James Belcher
I've been a long term customer for awhile now. They have added a great team member to an already great team. Pam thank you for all the help today and for your politeness. I hope you enjoy your work experience. Happy Thanksgiving to all yall.
November 10, 2021
Google Public Storage China Clay
The office manager (I believe) Dee is AMAZING. When my mom and I was looking for a storage unit she helped us figure out which unit met our needs and budget. Dee is very nice and helpful, when we had went to get into our unit an error happened where it showed that our was past due. She directed us to customer service and was very patient while we got the issue fix, however the customer service lady was very rude and nasty, Dee gave us the information to express how the rude customer service lady was. If you are looking for an person who is nice and caring Dee is your go to person.
November 7, 2021
Google Public Storage Tnisha Greene
The rent is literally going up every time you turn around 🤦🏾‍♀️🙄 I started with around $70, it just went up again, to $110. And it does not have 24hrs access. Besides that, pretty easy access, I like the mobile phone access.
November 5, 2021
Google Public Storage David Holman
Jay was great awesome.
October 29, 2021
Google Public Storage Justin Smith
Jay saved me a lot of trouble today by returning my license to me, which I had dropped at the gate. He was walking units when he discovered it and returned it to me. He strikes me as a hard worker and his customer service is excellent.
October 27, 2021
Google Public Storage Ed F
Dee helped me out a lot. She takes time to talk and listen. She deserves a raise. I was very happy when i left. Her customer service skills are great.
October 24, 2021
Google Public Storage RAFA ARELLANO
Great place ms.dee allways helping and mantaining clean
October 16, 2021
Google Public Storage Saint Dre
Went to go store stuff in my storage unit and there was a wasp nest near the entrance. I told Jay up front and he cleared out the nest! He could've easily declined to help, but he didn't and I was able to access my storage after. Thanks for going above and beyond.
October 7, 2021
Google Public Storage Tiff Greer
Dee is wonderful friendly Love going in to pay my bill she makes me feel at home. Thanks Dee your the best
October 5, 2021
Google Public Storage Doreen Jawla
Dee is awesome she is very pleasant a great employee no doubt.i had car issues before office even opened and she came to the rescue
October 4, 2021
Google Public Storage Carolyn Caruthers
Jay and Dee helped me with my payment. Good team.
October 3, 2021
Google Public Storage Ebonee Ifeoma
Jay helped me- I was in and out ! He’s a superstar!
October 3, 2021
Google Public Storage Tonya Cartwright
Jay was extra friendly and helpful. Thanks to Jay I got my payment in for October.
October 1, 2021
Google Public Storage Martha Booker
Jay helped me with another payment from another location.
September 24, 2021
Google Public Storage Elaine Evans-Hopkins
Jay was a nice man who helped me through the rental process.
September 17, 2021
Google Public Storage Margy Jackson
Delilah was so kind & helpful I decided t go ahead get another unit here even though mine here got broke into like 2 1/2 years ago
September 13, 2021
Google Public Storage William Boyd
My experience is absolutely positive. I cannot say enough good things about your employee Dee. Personable, helpful, she even came out to my unit when I was unloading with a cold bottle of water when I really needed it. So add thoughtful as well. Thank you Dee. .
September 6, 2021
Google Public Storage Mary Fonner
Came in and talked to a lady named Dee. She was very helpful. Will definitely let my friends know.
September 2, 2021
Google Public Storage miquel mathews
I came in today seen MS.Dee she was very helpful and polite also she answer all my questions and I didn’t have to wait ore nor waste time she was on point and that why I highly fully recommend MS.Dee
August 23, 2021
Google Public Storage Jim Larkin
Dee was super awesome. She is very easy to work with and get stuff arranged with auctions or renting space.
August 9, 2021
Google Public Storage Joshua Fisher
Very helpful. Friendly and fast service.
August 8, 2021
Google Public Storage Christin Wilson
I stopped in recently and had some questions about a storage unit and Mrs Dee was the sweetest person and very helpful.
August 8, 2021
Google Public Storage David Wilson
My wife recently came in and asked some questions about a unit. There were more questions we had aftering leaving so I called and spoke with Mrs Dee on the phone. She was very polite and answered all my other questions while speaking with her
August 5, 2021
Google Public Storage Kathy Roberson
It was a pleasure to have work with Dee she was Excellent in her job very knowledgeable no matter what questions I ask no matter how long it took she continued to be patient and with a smile always on her face and I came back to the office more than once
August 5, 2021
Google Public Storage Lori Stolley
Dee was very professional and helpful with my phone inquiry with regards to a rental space. She had good suggestions on how to condense and pack to save space !
July 31, 2021
Google Public Storage Jehad Yosef
Dee is very helpful and a nice lady to do business with
July 31, 2021
Google Public Storage Tarsha Cabell
Dee was very helpful and nice excellent customer service!!! Thank you Dee!!!
July 16, 2021
Google Public Storage Jessica Eidson
Miss Dee is such a pleasure to work with, very kind, understanding and helpful!
June 30, 2021
Google Public Storage Patricia Carter
Professional, Friendly, Helpful staff! Shout out to Dee! She was exceptionally kind!
June 4, 2021
Google Public Storage Markia Grady
May 1, 2021
Google Public Storage Katie Sparks
April 28, 2021
Google Public Storage James Mcauliffe
Sherry is always very helpful. Go see her for 5 star service.
April 28, 2021
Google Public Storage TheGamingQueen
April 22, 2021
Google Public Storage Chip Pinkerton
I have a space at this location And the property manager sherry is wonderful if you need to rent come see her
March 14, 2021
Google Public Storage Athlyn Cooks
This storage facility is very neat, clean and affordable. I just met the owner, Sherry, and she is very professional and helpful.
March 14, 2021
Google Public Storage Ben Sweat
Very easy process great friendly service!! Phone service and personal service A1!!!
March 9, 2021
Google Public Storage Conquer Jackson
The property manager Sherry is always very helpful go see her for great service. And her property is always clean.
February 28, 2021
Google Public Storage Jerry Hayes
Delilah was great! Was able to answer all of my questions quickly and accurate. Super friendly.
February 23, 2021
Google Public Storage Linda Brown
Sherry was a very nice person very helpful thank you
February 17, 2021
Google Public Storage Dave Noffsinger
Delilah was very helpful and took time to show us different sizes of storage and that helped us visualize the space we needed. Thank you Delilah!!
February 11, 2021
Google Public Storage Chris Cooper
My girlfriend set this rental up about 3wks ago. I have been there a couple of times now. Last was today Sherry saw me getting out to enter code she stopped me and informed me about the remote app. She took time to help me to understand and explained how it works. Sherry is very friendly. Location is easy to get to and so far kept clean.
January 20, 2021
Google Public Storage Chef SC
Auction process was easy and Sherry is amazing
January 6, 2021
Google Public Storage daniel ruiz
December 10, 2020
Google Public Storage Joshua Pope
Sherry is always very helpful, property is always clean and you feel safe anytime. Definitely recommend!
November 27, 2020
Google Public Storage Aminata Bangura
Alex was very helpful and a excellent customer service.
November 2, 2020
Google Public Storage Dustin Click
Sherry is always so helpful!!!
October 19, 2020
Google Public Storage Frank Martnez
Monica was so helpful during my rental!!!
September 8, 2020
Google Public Storage Steven Blosser
Sherry did a great job with my rental today. I recommend if you need storage come see her.
July 29, 2020
Google Public Storage Teresa Gainous
Sherry is always so nice and very helpful anytime I need it! Would recommend to anyone this location! She always keeps it so clean and well mannered.
June 28, 2020
Google Public Storage Donte Alexander Doss
Sherry and Michael have both been very professional and accommodating in person and over the telephone to my inquiries and specific storage needs. Sherry was also accommodating and apologetic in switching my unit after I expressed particular security concerns to her regarding the initial unit I rented the day before; I'm quite appreciative of their professionalism at that location thus far.
May 19, 2020
Google Public Storage Dennis Haas
I was looking for a couple of storage units as we are moving to this area. When I called Public Storage in Madison, the response was friendly, and the price was competitive. When I showed up to do the paperwork, Sherry was friendly and professional. The unit I was assigned was clean, and accessible with a truck. I like that a security code is needed to get into the lot and to leave it, as well.
May 5, 2020
Google Public Storage Sabrina Smith
Good storage
April 27, 2020
Google Public Storage edward keen
March 29, 2020
Google Public Storage Kenneth Mixon
I have enjoyed my experience here in the past but this time I was informed that there wasn't any available spots in D row but there were. I witnessed it the next day when two units were being shown to a new customer and they were given the option of which one they wanted. I didn't appreciate that treatment since I have been a customer for over ten years.
March 19, 2020
Google Public Storage Chrystal “Chrys” Phipps
March 18, 2020
Google Public Storage Tasha Boles
Ms. Sherry is awesome. I love that facility 👍🏽👍🏽
February 26, 2020
Google Public Storage Alexis Bassham
Thanks to Lauren and the DM Brett for solving all of my issues. They were very patience and respectful during my hard time looking for countless storages to meet my accommodations. They got me all squared away to make my moving process less stressful. If your looking to move soon and need a storage unit. I highly Recommend you to use them they are awesome and very helpful. Most importantly they get the job done!
February 26, 2020
Google Public Storage Delilah Miller
Came in to pay my bill and Sherry was a great help thanks again 😁
February 26, 2020
Google Public Storage Janaysia Virgina
This facility is nice and clean would definitely recommend for your storing needs. Ask for Sherry!!!
February 5, 2020
Google Public Storage Bradley Barakat
I rented from Sherry and she was wonderful She keeps the property very clean. If you need storage go see her for 5 star service.
January 19, 2020
Google Public Storage Knights plumbing repair
Sherry has been the highlight of my moving experience. She has been so helpful and by far the most respectful person that I have talked with about getting a storage unit in my area these past few days! I will always recommend Sherry and her location to anyone looking for a storage unit in the Madison Tennessee area!! Thank you so much for all your help and support Mrs.sherry.
January 18, 2020
Google Public Storage Corey Moshier
January 10, 2020
Google Public Storage Bill Roush
Rented unit from sherry. Come see her...5 star...
January 8, 2020
Google Public Storage Anya Hudyncia
I. Love. Sherry. As far as storage units go, I haven’t had much other experience to compare it to. I stopped to see a unit for sizing and Sherry was super helpful, very quick and answered all my questions. She didn’t look irritated when I could make up my mind right away (which is shockingly rare). Of most customer service experiences I’ve had of late, she’s been the best. Seems like a good price for the size compared to other companies around. I would always like to pay less for everything because I hate spending money but that’s life. Anyway, go see Sherry. Take her some cookies. She’s lovely.
December 9, 2019
Google Public Storage Maria Bahena
Great service! I had an issue with my lock and they helped me solve my problem as quickly as possible! Definitely recommend!
December 6, 2019
Google Public Storage Denzel Oliver
Sherry is awesome
December 6, 2019
Google Public Storage R Smith
The angry/rude woman running the counter today lost this customer. Hard to believe this place received 5 stars! I will try another location, if I receive the same type of customer service, will spend more and give someone else my business.
December 6, 2019
Google Public Storage Farr H
Sherry was super helpful and able to get me into the unit within an hour of finding it online.
November 15, 2019
Google Public Storage Nick Daniels
Sherry was super friendly and they made the whole process super easy and transparent!
November 8, 2019
Google Public Storage Katie Dowdell
October 30, 2019
Google Public Storage Tammy Peden
I just rented a unit for the second time in the last few years and Sherry was great she got me a super low price and she explained every detail. I would definitely recommend this place.
October 24, 2019
Google Public Storage Gregory Wright
You have to get in and out of your car to get in and out of the gates MATTER WHAT THE WEATHER IS not Good Public storage u dropped the ball on that one
October 18, 2019
Google Public Storage Edwin Peden
Sherry was awesome in checking and explaining everything wonderfully
October 6, 2019
Google Public Storage Marcus Nichols
Great service and Friendly People. The grounds are well maintained as well
October 6, 2019
Google Public Storage Lacy Vaughn
After a different location being unattended, sherry was a great help in assisting us with a unit. Very customer friendly and eager to help. Thanks, Carl and Lacy
September 27, 2019
Google Public Storage Johnny Wordlaw
September 27, 2019
Google Public Storage Dewayne Worthy
Very helpful
September 26, 2019
Google Public Storage Deone Avant
Courtney was Awesome
September 5, 2019
Google Public Storage James Harris
Sherry helped me so much with my payment!!!!
August 26, 2019
Google Public Storage Kc R
Courtney was helpful
August 19, 2019
Google Public Storage Gergana Melezanska
Everyone is always so helpful. Highly recommend this facility. The man even helped me find my debit card!!!
August 19, 2019
Google Public Storage Michaeljsj Thrash
Sherry was awesome
August 12, 2019
Google Public Storage Joyce Frost
Sherry was very very helpfull...great experience..will definally recommend to others
July 27, 2019
Google Public Storage R. L. (Shotgun)
Great price on special summer deals
July 15, 2019
Google Public Storage badkidRico 123
Great place to rent a unit great customer service
July 14, 2019
Public Storage Bradley Pfendler
How much to store a Van and a 16' trailer ?
July 12, 2019
Google Public Storage Amy Williams
Sherry is wonderful, she is always very helpful when I go in to make a payment or when i have questions. I have had storage at other places but sherry always offers a much better experience than I had at other places.
July 6, 2019
Google Public Storage Trey Heath
Sherry is great highly recommend
June 14, 2019
Google Public Storage Mark McCluskey
Customer service sucks !
June 13, 2019
Google Public Storage Andrea Bowen
Sherry was so helpful and friendly! She really improved my day with her positive attitude and smile! She also helped me save a lot of money with the move in special! Thanks Sherry!
June 10, 2019
Google Public Storage Amanda Kessler
Joy was extremely helpful and very professional. She helped us with all of our storage needs in a very timely manner with a smile.
May 29, 2019
Google Public Storage Tim Easton
Thanks Sherry. Excellent service. And thank you Joy, for the easy check out. TE
May 17, 2019
Google Public Storage Jason O'Brien
Sherry was very friendly and got me in and out super fast since I was on lunch break. I’ll update this review if anything comes up but so far this location seems perfectly fine.
May 15, 2019
Google Public Storage Chaun M
My customer experience was excellent with rachel. My only issue is that I noticed ROACHES in my unit. I asked what could be done about this and was told that they are unable to do anything because it might affect someone else property in the connected units. I used a fogger in my unit and Rachel was so kind to spray outside where my unit is. But I strongly feel that since I didnt move my things in the ROACHES I shouldn't have to move out with ROACHES.
May 6, 2019
Google Public Storage Debby Roberts
I spoke to Sherry today about my monthly payment and she was extremely helpful. Very patient and informative. I'll definitely recommend this location to everyone! Great job and thank you Sherry!
April 26, 2019
Google Public Storage Graham Spillman
Quick and Easy - Thanks Sherry
April 19, 2019
Google Public Storage James Fisher
Sherry was nice.
April 18, 2019
Google Public Storage SaLynn Evans
Convenient and easy service! Sherry was amazing. Make sure you ask for her.
March 24, 2019
Google Public Storage Lance Hoyt
Sherry was great very helpful
March 16, 2019
Google Public Storage Rudy McCormick
I went this property to rent today and Sherry helped me. She was very knowledgable about storage and products to protect my belongings. Come see her for 5 star service.
March 15, 2019
Google Public Storage Ray Rich
The woman with the freckles (didn't catch her name) was absolutely one of the most rudest, disrespectful individuals I have ever come across in my life. Terrible customer service. I will be contacting corporate about my experience.
March 9, 2019
Google Public Storage Pretty Me
Sherry was awsome. Was in an out in no time, an she is very friendly and don't mind answering any questions you may have. I love the fact I went their based on the reviews an they were 100% right about this place..best service anyone could ask for.
March 4, 2019
Google Public Storage john ivanits
Sherry helped me when I moved in she was very helpful and it simple and easy to do the paperwork
February 19, 2019
Google Public Storage Aignes Rogan
I was in a crunch for time but Nakia helped me with such a great attitude. She had me in and out in less than 15 mins and made my visit easy. She suggested the best storage space for me and even offered preservation materials. Thank you!
February 18, 2019
Google Public Storage Selby Knoblock
Sherry was so friendly and amazing and helpful and the whole process of checking in was so smooth! The service was impeccable and I can’t wait to clean my house out and store everything in my unit!
February 13, 2019
Google Public Storage Daniel Weiland
Sherry is awesome.
February 13, 2019
Google Public Storage Denise Biggs
Sherry was awesome today during my rental very knowledgeable able storage and products to protect my belongings
February 2, 2019
Google Public Storage lamessia edmondson
Went in at opening Sherry had a smile on her face waiting to greet me she was very professional an friendly storage area was very clean i will definitely use this storage again you guys are very lucky to have a person like Sherry there..
January 25, 2019
Google Public Storage Josie Bliss
Super friendly and helpful staff. The red head (Scott, I believe) is the phenomenal.
January 3, 2019
Google Public Storage Ron Hicks
Sherry was awesome today during my rental go see her for 5star service
January 2, 2019
Google Public Storage Daniel Olmeda
Super friendly service! Quick call back after online reservation. Clean facility as well.
December 25, 2018
Google Public Storage linda Bell
Ms.Sherry is Amazing she had a difficult customer in one day and she handled her so well with Such a powerful Professional way.And I was so proud of her the customer was so Out of Order .She is amazing every time I go in .Thanks for hiring Her she needs a raise.
December 21, 2018
Google Public Storage Chloe And Gloria
Sherry and Rebecca were outstanding and went above and beyond their job. They took extra time and answered all of my questions very satisfied and would recommend this place to anyone!
December 11, 2018
Google Public Storage Amber Nelson
The property manager was friendly and helpful. Really clean facility - highly recommend!
November 29, 2018
Google Public Storage Michele Griffith
Very clean. Staff is very friendly in fact when I was acquiring my storage and was a little short on the move in fee the customer care rep paid the other half for me. Don't see that much at all these days and I was truly thankful for her assistance. When I got paid the next week I paid her back. I would recommend this storage place to anyone!.
November 10, 2018
Public Storage Karen McKnuckles
What in the cut off time for entering in the gate
November 9, 2018
Google Public Storage Latanya Welch
Come see Sherry at this location to get 5 star service
October 28, 2018
Google Public Storage Eden Rivera
Great facility! Great service from Rachel!
October 18, 2018
Google Public Storage Robert T. Medley
I’ve rented in past from Public Storage, first time at this location. The entire complex is spotless. Sherry went out of her way to locate the best unit that suited my needs. Thanks Sherry - “Awesome” Job.....
October 8, 2018
Google Public Storage Nica Holliman
Thank you Rachel for all your help today . The service here is absolutely great and I am thankful . I recommend this place to everyone .
September 6, 2018
Google Public Storage Kimberly Lawson
Sherry and Stephanie again gave me an awesome customer experience and found the perfect storage unit for an amazing price! I have rented at several places in the past and there is no comparison of the way you feel part of the family! Very happy with the experience.
September 6, 2018
Google Public Storage George Goldtrap
I had flown into town from FL on my way to Arkansas and it was imperative that I get into my unit. Doh! I forgot the key and I had to get my lock cut quick. Rachel at the front desk was understanding and in just a couple hours she put my situation into the hands of Stephanie. She got my lock cut and new keys and lock. I was back in business! Thanks, y'all! Great service!
August 24, 2018
Google Public Storage carol nelson
I had a great experience and the process was quick and easy! The manager Rachel was totally Awesome! She helped with all of my needs! Thanks Rachel!😀
August 20, 2018
Google Public Storage Kristy Cockrell
Rachel was amazing. She was so kind and professional. She made our experience a breeze. The facility was very clean. We were well taken care of and our needs and wants were met. Prompt and caring service all around from the beginning.
August 16, 2018
Google Public Storage Julia Harvey
August 10, 2018
Google Public Storage Janice Collier-Arsenault
Sherry was very helpful. She worked with me to find the perfect unit for my needs. She is friendly and knowledgeable.
August 4, 2018
Google Public Storage Shawanda Fulwood
We had the pleasure of working with Mr. Ron at the Madison location. He was very nice and very welcoming to us. Mr. Ron had very good customer service! My daughter is 15 she even had to say he was nice she rode with him. to the storage.
July 24, 2018
Google Public Storage J N
Great customer service by Brett, even though it took a while to get the code to work but he made sure by the time we left it was working, great job.
July 20, 2018
Google Public Storage A E
Rachel was absolutely amazing, understanding and very helpful! I'll definitely be spreading the word about my experience with her and the company with family and friends
July 13, 2018
Google Public Storage Andrew Keenan
5 star service from Sherry. She deserves a big raise and a promotion!
June 26, 2018
Google Public Storage Breanna Thompson
Today I had the most pleasant experience with Ms. Sherry! I reserved a unit on the internet this morning she called me not even an hour later to give me all the details! I went to her location on Gallatin Rd (27907) she didn’t quite have what I needed and she could’ve just sent me on my way, but she didn’t! Ms. Sherry personally sat there and checked all of her sister locations until she found one with the unit I needed and to top it all off it had a move in rate!!! She literally made my day! Everything has been going terribly wrong and to come in a business and receive such amazing service, someone willing to go over an beyond just brighten my day!!! Thank you Ms. Sherry for actually enjoying your job and giving wonderful service!! Moving forward on my wonderful experience I went to the location on Myatt Dr (27913) I couldn’t believe myself when I got here! Brittaney was amazing, she had a big bright smile when I walked in and immediately knew who I was and had everything ready to go for me!!! She knew my needs before I even touch the door and was willing and ready to meet them!!! I found the unit that fit my needs, and then I got an even better deal than I thought I was getting!! Did I mention I wasn’t supposed to get a unit til Friday, I ended up walking out with a code and a key to my unit! Extremely excited I chose Public Storage to meet my needs! They made me feel as if I were family instead of just doing casual business! You don’t find service like this everyday I hope these ladies are paid well they very well deserve it!!!! Thank you Brittaney!!!
June 5, 2018
Google Public Storage J Schwartz
Great Prices, Friendly Staff & Quick Service... Can you ask for much more? Schedule Online or Just Stop by to see Sherry.
May 31, 2018
Google Public Storage Robert Hudgens
Rachel helped me get the storage unit set up she was extremely kind and helpful and even when i had a holdup with my bank transferring funds she was extremely patient hope anyone that goes here gets helped by her and she should defiantly get a raise
May 23, 2018
Google Public Storage Richard Boyles
Rachel rocks! Super friendly and helpful!
May 23, 2018
Google Public Storage Chad Loveless
Sherry was on her A game. With the pride she had in the place the attention to detail she gave I would assume she owns the place. They provided a great deal and the property is very clean and well kept. I would recommend this place to anyone.
April 29, 2018
Google Public Storage KB
I just came in and moved out of my storage and Rachel was so NICE and very friendly. I’ve been here a few times before and she was the friendliest of them all!! #GreatJobRachel #TeamRachel
April 28, 2018
Google Public Storage Cheryl Todd
The best service for a storage unit, Rachel was very helpful, fast and sweet.
April 25, 2018
Google Public Storage Lauren Reid
Rachel was the most helpful person I have ever met! She was so nice and so understanding of our situation. Great location, great prices, amazing customer service! ❤
April 11, 2018
Google Public Storage Aaron Moore
Rachel and Kae were very nice and helpful during today's auction. Pleasant, with smiles and cookies
April 6, 2018
Google Public Storage apple jacks
Sherry provided excellent customer service. This is my second time using Public Storage in 2 different states and I appreciate their affordability, customer service and online payment option.
April 6, 2018
Google Public Storage Brian Parker Sr
Sherry was excellent. Very detailed and knowledgeable about the services offered. She made sure I was getting the right size storage unit and was just a pleasure to interact with all around. I'm definitely glad I chose this site to store my belongings.
March 31, 2018
Google Public Storage James Smith
Sherry is a cheerful lady that helped me with lnformation, with a smile, thank you
March 28, 2018
Google Public Storage Brad Pruett
Rachel was very friendly and helpful. She answered all of my questions regarding what size space I would need for my things.
March 5, 2018
Google Public Storage Vincent Washington
Sherry always greets me with a smile great service.
February 27, 2018
Google Public Storage paul travis
The nicest group of people I’ve experienced at Public Storage. Both Breanna and Becky greeted me politely, made sure I was completely taken care of, and executed customer service to a T. Those girls deserve TWO pats on the back.
February 26, 2018
Google Public Storage Will Spencer
Friendly staff, clean facilities. My experience was as painless as I could've hoped. I would highly recommend using this location!
February 9, 2018
Google Public Storage Glen H
Sherry was very nice. A joy to work with. Happy happy happy !
January 25, 2018
Google Public Storage Robert Strickland
Secure facility. Main road access. Good coupon rates for new customers.
January 3, 2018
Google Public Storage Clayton Kuiper
Great service! Mrs.Sherry was the sweetest and she got me in and out! Thanks again for your great customer service!
December 16, 2017
Google Public Storage melessia miller
Sherry was awesome both at the beginning and end. She made sure we had everything we needed. She was friendly every time we went in the gate. She made sure the property was always clean.
November 27, 2017
Google Public Storage Alexis Washington
Great service and low prices
November 17, 2017
Google Public Storage Grant Goddard
Very Nice Facility !!! Great service !!! Sherry is very friendly and professional, She made my moving fun and exciting :)
October 29, 2017
Google Public Storage Sharon Haymer
I have nothing but positive comments about renting from Public Storage. Sherry, the property manager, was extremely professional and told me everything - absolutely everything - I needed to know. She showed me the space, explained the lock, the gate code, etc. This is an ideal storage place for me. It's less than 10 minutes from my house. It is a very busy location and I can see why.
October 11, 2017
Google Public Storage Sherry Anglea
This a great place to store your stuff. Sherry is the office is amazing!
September 3, 2017
Google Public Storage T L
I would give no stars if I could. When we toured this facility I noticed mildew on the outside of the buildings. I was concerned and asked the man in the office if they ever get water damage and he said he was only there as temporary help from out of state and would have the manager call me to answer my concern. I never received a call but I booked a unit anyway as the price was good,(which they raised anyway so don't trust their low prices compared to other places) our unit was on the top of the hill so I figured it was safe from flooding and I put lots of damp rid in the unit to absorb any moisture. We stored all of our belongings here for 6 months, and when we went to pick up our stuff there was a leak in the roof (which was not visible from the inside of the unit) and our things were soaking wet. Our couch was wet and so were many boxes including a PS4 and other electronics. Water was running out of the boxes like a stream. My husband informed the manager who said nobody guaranteed the unit was waterproof. My husband asked to throw away a few boxes of our wet and ruined things and the manager was rude and told him we had to take them with us. She changed her mind after he said he would write a bad review and let him throw some things away. DON'T STORE YOUR THINGS HERE you'll regret it!!!!!!!!!!!!!!!!!!!
August 15, 2017
Google Public Storage Ralph Kettell
Sherry made the move-in process super easy and was very friendly. The storage unit themselves are adequate and well priced.
August 14, 2017
Google Public Storage Crystal Dotson
Ty was the best! I was in a bind and was on the verge of a serious meltdown. The $1 special was limited and I had been sent around the world. Ty called managers on their personal phones to get me a storage because it was urgent. I was on the verge of tears and she was able to find a storage bigger than the one I was going to purchase! That girl deserves a raise! She made me day and her attitude was pleasant! Public storage needs more people like her! Thank you Ty for saving my day.
July 7, 2017
Google Public Storage Loren Mulraine
June 14, 2017
Google Public Storage Jaia Martin
Sham gave me a fabulous overall experience she has great customer service skills and helped me find the perfect storage unit for my things
June 13, 2017
Google Public Storage Rhoda Siggers
Sherry was awesome!!! She was very helpful, explained everything and had a great attitude even though it was HOT. I observed her cleaning the vacant units and making sure the facility was maintained for future renters. If you see the will return sign on the door, she is making sure the upkeep of the facility is being done. I enjoy using Public Storage. I think the cleanliness, accessibility and employees has everything to do with why I use Public Storage for my storing needs.
May 22, 2017
Google Public Storage Ray Coons
Friendly respectful service. Thanks always,sherry
May 7, 2017
Google Public Storage Janie' Don't play
April 30, 2017
Google Public Storage Stephanie Emmanuel
Rebecca was THE BEST EVER!!
April 4, 2017
Google Public Storage Cynthia Tate
I went in to ask about a storage space and Sherry was very helpful in explaining the rates.
March 8, 2017
Google Public Storage TIM Harp
Sherry is awesome
February 28, 2017
Google Public Storage Randy Braswell
February 24, 2017
Google Public Storage Unique By Design Realty
The attendant Sherry at the 1546 Gallatin pike N Madison TN location. Did a really good job explaining everything and made my experience great!
November 19, 2016
Google Public Storage Trent Martin
Very nice and really friendly. When i walked in to the store i was greeted with respect and was offered the best deal, which was in my price range. Lindy even tried to offer me insurance protection eventhought i declined it was good to know that she had my best interest in mind ,and tried her best to make sure everything was to approval. Thanks lindy i will be back.
October 11, 2016
Google Public Storage Fred Castleberry
Michael McCabe, went out of his way to pick up my vehicle from another Drive Time lot. Not only he made my day he brighten my daughters day when she seen her car.
September 28, 2016
Google Public Storage Sharlena Johnson
Had excellent service from Ms.Bonnie thank you very much
August 8, 2016
Google Public Storage Deb Ranum
Lisa was wonderful!
July 18, 2016
Google Public Storage Tawana Mcliechey
Lisa was wonderful n helping. With getting storage very happy and delightful would defintely reccomend to others.
July 3, 2016
Google Public Storage Charles Gibson
Lisa help me. She provided an amazing service it was very professional and I'm very pleased with the storage unit and the paperwork took no time. I would recommend Public Storage to anybody that is looking for a good place for storage.
June 28, 2016
Google Public Storage Rod
Alicia was very helpful and I am pleased with the customer service I received today. Great rental property
May 1, 2016
Google Public Storage Kinnidi W.
My experience with Alicia was great she was very helpful. She gave me a tour of the unit I purchased and it was just a easy process I would recommend this storage facility.
April 8, 2016
Google Public Storage Brandon Mangrum
Alicia was excellent and very hospitable. She got me the exact unit size I needed at a great price!
March 21, 2016
Google Public Storage Anthony Castro
Alicia was very professional and kind. She was always patient and knowledgeable when I asked her anything. Great customer service and a great price. This is definitely the place to go if you need a storage unit!
March 20, 2016
Google Public Storage Katelyn Roe
Alicia helped me out so much, even helped me save some money. Very friendly and helpful
March 14, 2016
Google Public Storage iLL Will
The property Manager, Alicia, was very friendly and detailed about the storage information. Any questions or concerns I had, see didn't hesitate to answer or solve the issue.
February 24, 2016
Google Public Storage Keandrea Fuller
Alicia was very helpful. She had good customer service and got me the best unit based on the information I told her. Good pricing(saving me money)&Great vibes! #Thank you Alicia
February 23, 2016
Google Public Storage Chasitie Solomon
Laura was very informative and helped me pick the unit that best fit my needs.
February 7, 2016
Google Public Storage Karen Kimbrough
Walked in for rental sherry helped me an did a 5 star job very helpful
January 26, 2016
Google Public Storage Diamond Summers
Alicia M. Was great she smiled n explained everything to me.. It was a fast visit... You rock Alicia
January 10, 2016
Google Public Storage Lee Zettlemoyer
She was very nice
December 17, 2015
Google Public Storage Jerry Gabino
For my surprise i when to get some información and the person behind the counter speak spanish she is very frendly and helpful thank lucy i Will definitely recomend public storage Gracias
December 15, 2015
Google Public Storage Keith Speer
Lucy thanks for your excellent service today and tomorrow. I will start telling all my friends about you
December 3, 2015
Google Public Storage Sheree Phillips
Lucy's awesome lady
November 23, 2015
Google Public Storage Javier Ramos
Thank you for helping me Lucy you were a very kind nice person
October 24, 2015
Google Public Storage FABULOUS FACERLYN
Very helpful and bubbly.
October 2, 2015
Google Public Storage Kelly Maldonado
Thanks Lucy for excellent customer service I will definitely recommend public storage for you moving needs !!!
August 10, 2015
Google Public Storage Reggie English
sherry gave me excellent service and I would love to come back and do business with
July 29, 2015
Google Public Storage Alimgelique Nazario
I was delight to receive the service that Lucy gave me and how nice, attentive and caring for my needs when I was looking for prices, information and a storage unit that I can afford and needed. I go to make my payments and check at my things regularly but one of those days I went to my unit & seem that I forgot to lock my unit.Lucy noticed I left my storage unit open. She called me to let me know and confirm to me that nothing happen and that I was not being stole from my unit when I asked her to check it for me and locked it. She took care for me. I really appreciate her for looking out for me and her honesty. Also I appreciate her by caring for a costumer like me which I have things of sentimental value and that means a lot to me. Look for Lucy she's definitely the best on what's she's doing. Great costumer service. Thank U.
July 12, 2015
Google Public Storage ashley Woodard
Great customer service. Tiffany B. Definitely took care of my needs.
June 26, 2015
Google Public Storage Sharronda Tibbs
Lucy was so helpful with my storage process thanks a lot
June 12, 2015
Google Public Storage Dalton Robison
A woman by the name of Caitlin handled my call, and she was wonderful! Very prompt on answering all of my questions! The info provided was so definitive that I knew exactly what I would need without even stepping into the store! Very polite, and solicitous of my personal belongings! I cannot wait to stop by, I can only imagine my experience in person to be twice as good! Thanks again, Caitlin!
May 30, 2015
Google Public Storage Margarita Martin
Good services and very friendly thanks Lucy !!!
May 21, 2015
Google Public Storage Shawnda Jones
Great work very helpful!!! Thanks Sean and Lucy!!
May 19, 2015
Google Public Storage tito y ivonne viera
Very professional ! Awesome costumer service !! I will recommend it to lucy ! Great job guys !
April 29, 2015
Google Public Storage Keia Gordon
Lucy was awesome, helped me with everything I needed to get my belongings stored. Glad I decided to use this company and location!
April 14, 2015
Google Public Storage Kathleen Tierney
The rental experience was flawless due to Kera and her knowledge of the process. Thanks so much, Kera!
April 7, 2015
Google Public Storage Cheyenne Maddox
Keia was super nice and helpful. Also she had a great sense of humor
March 29, 2015
Google Public Storage Taylor Alsobrook
I would encourage everyone that uses this place to NOT pay your bill on their website. There's an error and it returns your payment. They still charge you the $25.00 for a returned payment, even though it's their fault and no one returns your phone calls. Hidden way to get money from you.
February 20, 2015
Google Public Storage Randy Mayes
Stopped in to make a payment for my sister a couple weeks ago & Angie was great. Sorry it took so long to do this.
February 8, 2015
Google Public Storage Brittney Slaughter
Ashlee is amazing!!! Great customer service. Im very happy with the service i recieved today. Thank you.
January 28, 2015
Google Public Storage Cathy Higgs
Very nice lady.
January 5, 2015
Google Public Storage Hope Haley
Tiffany B was very sweet and pleasant to talk with. She showed us 2 units and it was very cold outside. Thank You Tiffany for your kindness.
November 9, 2014
Google Public Storage Katrina Stanford
Tiffany was just as awesome in person as she was over the phone. Good storage rate!
October 31, 2014
Google Public Storage Marlon Johnson
The facility was adequately stock with the supplies I needed. Tiffany was very courteous and friendly throughout the reservation process.
May 20, 2014
Google Public Storage Brendan Devlin
Tiffany B. was Ann absolute delight! Very easy to deal with.
May 9, 2014
Google Public Storage Yashinique Bowen
Tiffany b was wonderful to me it was my birthday and she was awesome.
May 9, 2014
Google Public Storage Francisco Rodriguez
Tiffany B very good service to me and very fiendly at all time
May 1, 2014
Google Public Storage D Williams
Tiffany B. Was very friendly and helped me get my storage unit quickly. Thank you!
April 23, 2014
Google Public Storage Will
Tiffany b very patient and kind
April 12, 2014
Google Public Storage Martavius Reaves
Tiffany B treated me very well
April 12, 2014
Google Public Storage Terry Love
Tiffany B excellent service
April 12, 2014
Google Public Storage Felica Futrell
Tiffany B Tiffany was excellent!!!!
April 9, 2014
Google Public Storage Jamie Rice
Tiffany B was very helpful in helping me choose my storage unit. She was very professional and friendly.
April 7, 2014
Google Public Storage Victor Boyd
Tiffany B........i like Tiffany receptive attitude, her friendliness, and her professionalism, and very courteous
April 5, 2014
Google Public Storage Marty Denton
Great service by tiffany b
April 4, 2014
Google Public Storage Jenny Prater
Jamie showed me the unit and made the process easy. Thanks!
March 31, 2014
Google Public Storage CJCWB
Tiffany B was a pleasure to deal with. Very friendly and professional. Took care of my needs in a very timely manner. I will definitely be using this storage facility anytime I need storage.
March 26, 2014
Google Public Storage Allison Barbour
Tiffany B was an incredible help!
March 22, 2014
Google Public Storage Monica Darnell
Tiffany be was very nice.
March 22, 2014
Google Public Storage Gauge Gamble
Tiffany B.It was great service that I have had in a while!!
March 20, 2014
Google Public Storage Ashley Pickett Pickett
I ashley Pickett was pleased with the sevice with Tiffany B
March 19, 2014
Google Public Storage Carmenita Collins
Tiffany was lovely.
March 19, 2014
Google Public Storage Tj Winston
Tiffany provided five star service
March 18, 2014
Google Public Storage Walter Cain
Good job from Tiffany B
March 15, 2014
Google Public Storage Sylvester Riggs
Wonderful customer service. Tiffany b. Is friendly and out going. Worth coming here just for the conversations.
February 15, 2014
Google Public Storage Lanny Smith
We had an issue that we were having a hard time solving and Tiffany B. helped us in the most professional and courteous manner possible. A+ and 5 stars for her! We appreciated her kindness and wonderful attitude so much.
February 4, 2014
Google Public Storage Reco Humphrey
Besides the price going up twice since I've been storing there and a recent break-in that was handled poorly. This place wasn't terrible until this point. I just find it sad that there appeared to be no chain of command. After getting no response I finally got the D.M that said she had family issues. I understand we all have issues but shouldn't there have been someone covering her during her absence.
December 15, 2013
Public Storage David Kuttner
December 12, 2013
Public Storage Keith Jones
December 10, 2013
Public Storage Jan Kuhn
November 2, 2013
Public Storage Ann Frye Vance
October 24, 2013
Public Storage Jake Dixon
October 23, 2013
Public Storage Mike Pennington
October 20, 2013
Public Storage Martha Heflin Turner
October 17, 2013
Public Storage Norm Lane
October 17, 2013
Public Storage Evelyn Totty
September 29, 2013
Google Public Storage Antonio Pendergrast
My experience here was very lovely and pleasant. The property manager at this location (Tiffany B.) was very helpful with me and most importantly she was patient with me. I have already recommended public storage to my family and friends. I know she will treat them the same way she has treated me.
September 29, 2013
Google Public Storage Gericka Baynham
I came in moving from out of town didn't know what how big or small of a storage but Mrs.Tiffany Blair helper me out best service I've received I would recommend this place.
September 27, 2013
Google Public Storage Ashleigh Brown
Tiffany B is friendly and very helpful. This is the best storage I've ever had. They addressed any issues I had promptly. I would definetly return to them when I need a storage again.
September 25, 2013
Google Public Storage Latoya Blair
My experience at this location was wonderful. The young lady was very knowledgable about the products and services Public Storage offers, and very kind and courteous. I am going to recommend family and friends to this location, and I am sure they will enjoy the experience as much as I did. Thank you so much!