Public Storage Self-Storage Units at 1412 Central Court, Hermitage, TN

Ann is the best! I've been with public storage on central for some time now, and every time it's a 5 star experience!!!!

Great customer service helped me quick and easy

Amy was very helpful with info on storage units. Very nice and courteous.

Ann was great today!

Mrs.Ann gives excellent service very helpful

Door says “open” but no one there. Called and was told someone would call me back. No one did. Moving my stuff out of there.

Process was easy and employee on site that assisted me was kind and courteous!

My process was simple, fun,and quick. Thanks Ann!

Ann was great today

Ann and Brandie are the absolute best!

Brandie helped me out

Ann was very informative when searching for a place to help me transition from moving. She has great customer service.

Ann was great

Ann was great.

Amy over at public storage in hermitage, on central court is thee absolutely best!! She really made my experience amazing, and is highly recommend! Thank you Amy!! If I could give more stars she'd get 10! ☺️

Not well staffed. Phone support does alright but that is about the only upside to this place.

Ann was amazing. Would definitely recommend her for anyone!

Love this place! I never associated customer service with a storage facility, but Ann has helped me figure out everything I’ve needed with such care!

🥰🥰

I stored my items here. Ann was great to work with. Very helpful and I would highly recommend them. Ty for a great experience.

Very nice and helpful

Melvin was extremely friendly and took the time to answer all of my questions. He made the process easy and painless. Excellent customer service!

The people their were very helpful and respectful.👍😉

Ann is nice

Very easy to get a storage unit. Staff is very friendly. Answered all my questions.

Ann was awesome and very helpful.

Ann is a wonderful help!

I really appreciate the assistance provided to me by Anne when I had to add another unit for our move.She does what she can to make the customer feel like they are valued.

At Public Storage in Hermitage, Ann was so helpful, making our move so much easier. Ask for her!

Brandie and Amy were wonderful

Brandie and Amy rock! Go see them!!

Brandie was a great help. Elijah in training also great help. Thanks!

Brandie and Elijah were very helpful in directing me to the right location for my delivery.

Absolutely love this place and staff is very understanding sweet and professional

Ms. Fallon was absolutely amazing! She helped us even when we were very late but still was very professional and kind. She helped us understand everything and answered all our questions. 10/10. We feel very safe, secure, and confident with our decision to use their services.

Fallon was nice

Fallon went above and beyond to help me find the exact unit I needed. It wasn't available at her location but she found a unit at another location and reserved it for me.

Miss Fallon is a very knowledgeable and talented woman appreciate her business she helped me out tremendously.

Fallon was amazing, she helped my friend with a jammed door.

Fallon was amazing !!! I had trouble with a different location, I called this location for availability and Fallon talked me through the steps for reserving a unit online. Upon arriving to check in, she was even better in person. I got checked in, boxes, stretch wrap, a lock and a unit within 10-15 minutes. Great Customer Service !

Move in was excellent, service on point since day one . Fallon is professional ,is there when In need and very helpful .hopefully public storage appreciate her like I Do .Thank you

Fallon was extremely helpful and polite and she wears Jordan’s 😎

Fallon is so sweet and kind

Fallon is great! She helped me find a smaller unit near my large one, and was able to help save some money as wel!

Fallon was a bunch of help! She went well above and beyond the call of duty to make sure my move-in experience was pleasant! And as I'm new to the area.... she was a lot of help in guiding me around this end of town! Definitely an asset to your company!

Fallon has been great to deal with.

Thank you Fallon for all you do.

Fallon, is a very friendly person, she is helpful, considerate, kind and welcoming to me.

VERY impressed with this location. Rented here once before and it’s always great service. Had to get a two month rental starting today and Ms Fallon (Not related to Jimmy thank God, but that’s another story) was soooooo awesome! She absolutely answered all my questions and gave me written notes so I didn’t forget anything including payment info. Best unit I’ve ever used in the area hands down.

Thanks for the helping ms Fallon you made the experience very easy and quick 😊

Fallon always helps me with my bill. She is a delight!

Falon is the best!!! She went above and beyond for me and my husband the entire time we had a unit at this location. She is is knowledgeable, helpful, she went out of her way for us to make things happen even when we didn't expect it-she never missed a beat when it came to anything we ever needed!! Thank you for such hospitable service every single time. Recommend this location because of her!! 5 stars!

Fallon is very conscious, knowledgeable, professional and likeable person. She deserves a raise.

The site manager Fallon is Fabulous! She will go above and beyond to help you with all your storage needs, from moving in to moving out & all the in between. Always so helpful!

Fallon helped me with a bill out of town.

Fallon very nice and friendly would recommend to anyone

People running this place reach out to me and made things rightThey got new people running things So give them a chance

Fallon is a great help!

Fallon has been an incredible. She has gone out of her way many times to help us with various things. Thanks so much!! - Caleb and Emily

I had a unit with this branch for 4 years and it was quite a roller coaster but Fallon really helped me keep myself together when I fell back. She made sure I didn’t lose my stuff when times got tough for me. She’s very kind and helpful.

Great Customer Service Fallon is Amazing !

Fallon was awesome and very helpful

Jay, the front desk staff was very polite and helpful, the storage unit was clean and much bigger than I expected. However I would have liked there to be internal lights in the actual unit, but overall satisfied with my experience.

Fallon has been super helpful throughout this entire process. I highly recommend Public Storage.

Fallon was very helpful. I was there helping a client move in and we had trouble finding a unit in a hallway. She came right out with a great attitude and helped. She has outstanding customer service.

Fallon was very helpful. Highly recommend this location.

Had a great experience with Mrs. Fallon. First time renting a storage unit and she made my first experience smooth & easy. Highly recommended

Fallon works in the office and has been very helpful on more than one occasion....even gave me a jump when I left my lights on and ran my battery down

I had to move quickly and at the lat minute due to some life circumstances and they made it super easy! Fallon, one of the front desk people, worked really hard! She told me initially I wouldn’t get a refund because of using the gate code (which I totally accepted, no worries that’s the business not her fault!) but then called me later and said I was getting a partial (most of the monthly rent) refund!! She didn’t have to do that and I really appreciate her going out of her way to make an already good experience GREAT! Definitely will use this place again!

Fallon was really helpful and super nice

Fallon...she really knows...how to be very helpful to others...i rent a 10x30 storage unit...from another property across town...from this location on Central Pike!!! Don't always get a chance to...travel to my rental...so i pay my bill at Fallon's location...cause it's a little closer for me...that's how i met her...needed to pay my monthly bill... [a couple months back]...on my storage location...wasn't open at the time...as i headed home...i stop at this location to pay...my balance...met Fallon...so cheerful,polite, very courteous to my dilemma...(about my bill)...got me paid up...so i just pay...at this location...very convenient for me!!! Just left Fallon...on my Nov./bill...paid in full...had a problem with my storage unit...couple things needed to be done...on my unit...she was very helpful/indeed...put in a work order...to my location...now I'm setup...in a couple weeks!!! Fallon: really enjoys...solving issues...with PS customers!!! -Thank You / Fallon-again----

I had to move with less than a 24 hour notice and I was able to quickly get the storage unit online at a good price. Moving out was stressfree. Fallon, the office manager, is awesome! If I need storage again Ill def go there again!

Fallon is so helpful I'm thrilled with Public Storage once again.

Fallon was very helpful in my transfer.

Fallon has been a wonderful help with me getting a storage I recommend her to anybody OK.

I just moved to Nashville from Chicago. Fallon was very kind and helpful when I set up my storage unit. When I arrived a week later, Fallon was again very helpful in assisting me to access the online app and making sure it was functioning properly. I'm thankful for the grace of others during stressful situations like moving.

Helped walk me through my app issues and resolved the issue in minutes. She was very pleasant.

Fallon Was very helpful.

Fallon and Lashell are a fantastic team at this location... they have been very helpful to me in transition to a larger unit! Great people for sure! Iv gotta give Fallon two high fives! 🙌🏼🙌🏼 Fallon has helped me in some very rough times... and she is ALWAYS true to her words! I would highly recommend this Public Storage location to anyone! Thank you for always being professional but also understanding.

This place is OK. Nothing really to get excited about nor anything to get extremely upset about. The only concern I would have is that they need to do a better job at sending out deals at the correct time instead of five days after you pay your storage fee. Fallon was pretty good and hospitable.

Fallon is AMAZING. Very helpful. Answered all my questions.

Fallon Was Very Helpful & Patient With Me. Help me hand to hand step by step to complete My Reservation. I really Appreciate it & it helped me out alot

What made me write this review is Brian's attentiveness on what's going on in the premises. We were struggling on how to get the trailer in and had issues with our unit. He knew how to help us and called the right people to fix our situation. We truly appreciate the initiative to help and attention we got as first time customers to Public Storage. Following up...this Public Storage are run by professional and empathetic people. Just like with the other reviews, I fully can attest how Fallon certainly has this place running really customer service at it's finest. She made me feel at ease and confident that I will not stress out with my storage needs.

Joi was delightful to work with; she went above and beyond to make my experience as smooth as possible!

To start, as everyone has stated Fallon was excellent. I asked a bunch of questions and she answered them all completely. My main grievance is that their website says you can bring your own lock however I was required to purchase one from them for $20. Then the brand new lock I was required to purchase did not work. Fallon was again great and refunded me for the lock and gave me a tool that enabled me to use my own lock but it would have been nice to simply get that from the beginning.

I have been with Public Storage Hermitage for many years now. I have a small personal unit here. Additionally, my company started in a small unit and eventually moved up to a 10x30. We stopped operating in Tennessee a couple of years ago, so this month I made a trip up to try to clean out the storage unit. My hope was to completely empty it, but in the end I was able to downsize to a 5X8. Your staff were quite helpful and very friendly. I was in the storage unit for 8 straight days and Donna and Fallon would always say "hello" as they walked the grounds. Donna, was helpful with me as well as we worked out a snafu with Shred-it. Fallon was very helpful in getting me moved to a smaller unit and helping me navigate the two days of overlap. Moving in and out of storage units is never a pleasant task, but these ladies made it as good as it could be.

Fallon has been extremely helpful with my rental experience. Her customer service is outstanding and. I would definitely recommend this storage facility.

I was very happy with the customer service that I was provided by Fallon Hi recommend this storage unit location to anybody who needs storage the customer service is great and the rates are great

Went through a lot of back and forth on my end but Fallon was very flexible in understanding my needs and was able to make it work. Thank you for the great service!

The manager was very pleasant, very helpful, extremely supportive and nice. Very nice experience, would recommend to my friends. And when I found out I needed a bigger unit, she , the manager was extremely helpful, polite, courteous and kind. Her employee Donna, was new , she was very nice, polite respectful and I would recommend them, to anyone who asked about storage places.

Lashell was so great. Good check in and out. I will come back again if needed to. Great customer service!

Lashelle is a great worker with great customer service..she made my move great!

Best prices in town.. Needed storage asap made reservation last minute and the young lady name Lashell was there to help assist.. Very nice and knowledgeable,about what storage size I needed. She made my move easy and quick.

Fallon was great to work with.

Hermitage public storage has been nothing but great. Fallon is nothing but sweet, respectable, and very informative. I feel safe knowing my possessions are in such great hands!

The Hermitage location is so amazing. I’ve had my unit for 2 years and am very pleased with the facility. Fallon and the rest of the staff are so nice and helpful. I fully recommend this location!!!!!

Lashell customer service and property knowledge are second to none. Warm, friendly, and informative about the units for rent, could not ask for a better interaction.

Larry was awesome - so helpful and funny! He made the experience so easy. The unit was huge and clean for a great price.

Larry was such a big help! I would recommend this location to anyone !

Fallon was very nice and was there for everything we needed.

Fallon was great, such a great help!

Fallon & Lashell were amazing.

Fallon was awesome. She was very informative and helpful. I couldn’t have asked for better customer service. Thank you! You were excellent!

Fallon did an amazing job helping me and a friend move from on storage location to another

Fallon was fantastic to deal with and made the process super easy.

I moved here from Indiana and needed a storage unit asap. Lashell was very great and made my move in stress free. She also helped me out with employment. I love storing with public storage.

Great customer service and answered all questions.

Fallen was perfect explained everything wonderfully and was a lot of help. Excellent service!

Sara was wonderful and very plesant, everything was explained to me. Saved me some money with a smaller space too.

Fallon was a great pleasure to work with; professional and courteous. Give her a raise!

I was very last minute to find a storage unit when moving in and stopped here to ask about availability. LaShell was very helpful when I went to inquire about Storage. I returned the next day and she was there ready and waiting to sign us up for a unit with keys in hand. It went smoothly until the key broke off in the lock. And again LaShell was there to help in getting it working properly. We like the convenience of the property and the great customer service.!

Customer service was great I appreciate all of the help from Janet and Sara. The storage was clean and spacious.Thank you

Great place & Fallon was very helpful & nice as I moved out. Will recommend to my friends.

Fallon and her knowledge of the units were exceptional. From the time I stepped foot in the door,to the time I left,she kept a smile on her face. She was so helpful and I was a bit nervous because this is my first time renting a storage unit but she reassured me that my valuables would be taken care of and well guarded. She was just awesome all around and if I could give her 100 stars I would. Thanks again.

Great service as always

Fallon was very helpful we where looking for a tornado victim because we had relocated his items from his former unit and she done everything in her power to assist us in help this disabled veteran. She met me with a greet and a smile and had very respectful customer service.

Fallon was awesome in helping me locate & properly size the unit I would need ... Made a stressful process much easier ... Thanks again Fallon !

Fallon .she is very kind and helpful has a very positive attitude ... Thanks for all the help have a blesses day

Fallon was so helpful with my storage needs and she was such a delight to deal with, 5 star service, I would recommend to all my friends.

Fallon & Amanda were very Helpful in Our Experience 👍👍/ Much Appreciated

Amanda was fabulous. She found us a perfect storage unit asap & was extremely knowlegeable with all my questions! I am so happy with my choice. I have rented storage units before but did not receive the 5 star service as I do here! Keep up the great work!

Amanda she's a very perfect customer she did well I'm very pleased okay then send it descended

Amanda was amazing thanks for your help

Amanda was awesome! She had us in and out..quick and painless. She was very helpful and had great customer service. I highly recommend this facility for all storage needs.

Public storage is not just a place to put things it is a place to have personal attention. And friendly guidance on the best location to store your things safely. Joshua

Dirty location, the bathroom is always out of service, and they will increase your rate without any warning or explanation. Find a storage unit somewhere else.

Fallon did great with customer service.

I rent a space there and went to pay my bill and check to see if there had been any activity with my gate code. My card was stolen out of the car. Someone told me they would be back at 3. Returned at 3 sign on door said 4:30. Went back at 4:30 and waited till 5 and no one ever showed up. Not good management in my opinion.

Falling was awesome today

Cool place good vibe thanks to Fallon and Amy for there great customer service. Públic storage rocks. Period.........

Fallon was AMAZING ❗️❗️❗️❗️

Fallon was so pleasant & helpful. Very accommodating. Such a sweet woman.

Fallon has the best customer service, she made sure all my needs were met.

Fallon is AWESOME! Very accommodating and professional.

Fallon Was Great Greeted Me With A Smile Happy With The Services I Received

Fallon was so nice. Great Customer Service!

Amanda was great help and explained everything great thank you for your help

Amy at the Hermitage location was great to work with in setting us up with a Storage unit there.

Needed to store some containers of crafts because they are doing a spraying for spiders next week .got in and out .and it was clean .and very friendly.

Joie was great thanks for calling I haven't heard from you in along time old friend thanks for helping my daughter move out of her unit I remember that fun time we had you are wild and very energetic never will we forget the purple hair good luck

Awesome property! Amanda is an excellent manager and Sarah the District Manager is always so warm and friendly!

Henry Darryl was great! Thank you !!!!

Amanda was wonderful! Smooth and enjoyable check-in. Thanks!

Tamari and Amanda showed great customer service. Amanda was willing to help even though she was off. I am so great ful. OMG the property was clean and I enjoyed their small size garden! (Grabbed me some tomatoes and jalepenos on my way out)! Thank you ! Thank you! Thank You!

Amanda was great and made move in super easy!

Amanda Was awesom and had the best customer service ive seen , very helpful , great lady deserves a raise

Amanda continues to keep me informed about great offers.

Amanda was amazing. So informative. She gave me all the information I needed to pack and store successfully.

Great service

Amanda was an Awesome,sweet helpful person she first time I meet her.She took care of my needs immediately for my household items for a storage unit.Making sure it was large enough as well.Her nice personality and smile really warmed my heart during my service thank u so much Amanda for all your hard work girl!!!!😍😍😍👊👊👊💯💯💯

I worked with Amanda who was so accommodating and so helpful. She showed me a variety of units that would suit my needs and made sure I was happy with the price. Awesome customer service.

Nice facility, kinda pricey.

Amanda was great

Amanda was awesome! She answered every question I had and she was nice and friendly!!

Amanda was amazing. Very friendly and helped answer any questions that I had.

Today Service was awesome . The attendant/Manager Amanda she kept a smile and were very great and helpful . I honestly would recommend this location for stoarage the team is awesome .

It was a very hot day and Amanda still took the time to not only walk me down to the unit but go back and repair the broken lock by herself. It was fast and easy and no bs. Highly recommend.

Thank you Anehea... You been a big help. I know i called a lot times to get my unit together but you were patient and helpful. Thanks

Too expensive

Amanda was awesome, quick, efficient, I’m glad she showed me how to protect my mattress. Great job giving fantastic customer service Amanda

Amanda was Awesome

Amanda was awesome always helpful. We really appreciate her sincerity to us. Thanks PS. See Amanda in Hermitage for your storage needs.

AMANDA is fantastic! Every time I go in she greets me with that beautiful smile. She is very professional and courteous. I love doing business with her, she such a pleasure! Give that girl a raise! Storage unit was nice and clean easy to access. Thank you Public Storage. I would definitely recommend and Thanks again Amanda for your 5 star customer service.

Amanda was great. She made the process easy and quick. And wow! She knows her stuff. All questions answered !!! Thanks PS

Amanda was amazing she helped out a lot!

The people were very friendly with excellent and timely service. Amanda and Cedric made my experience very easy. Thank you, for your time and patience!

Amamda is always helpful and public storage is a great place

Amanda

Amanda at public storage at 1412 Central CT in Hermitage was amazing, along with her boss. They really helped me out when I needed them. I recommend this storage to anyone who's looking for a great facility where you things will be safe, highly secured, and always accessible. Thanks Public Storage!!!

Great experience! Cedric was so nice and helpful, he set us up with everything we needed! Great price, great service! Highly recommend!

Todo esta bien; always great service

Cedric was so helpful! I truly appreciate his thoroughness. The unit was a great size and the price is perfect. Extremely easy to work with!

Cedric was great friendly and helpful

Ty and Monica were a great help, very polite and courteous extremely friendly. definitely recommend

Courtney provided great service and was very professional!

Amanda was great very helpful

Amanda is awesome at the front desk! Very polite and precessional! If you need storage, I would recommend this site!

Good

Amanda is the best ;) good communication great service best price

Amanda is WONDERFUL! She is always so helpful and courteous. I love this location.

Amanda great

Amanda

Amanda was great really appreciated her customer service.

Just moved here from NJ to Nashville with 5 animals and didn't realize we needed more space. Last minute on Christmas Eve and Amanda made the whole process fast and simple for us.

Amanda is awesome, she helped me so much and was willing to answer all of the questions I had with a smile. Thank you so much for being so kind.

Amanda was GREAT !!!!

Amanda did a fantastic job on assisting and getting me set up with my unit. Thank you so much.

I was at my storage unit on Saturday and the manager on duty Ron did an outstanding job on assisting me with my account and was a pleasure to work with!!!! I would recommend this storage facility to anyone!! Thanks Ron for being you!!!!!

Amanda was a tremendous help in getting me not only the amount of space I needed but also in a location easily accessible for my RV!

Amanda is a great manager and really brings a smile to my face! She's a great worker and always helps when I need it

Amanda is very helpful. She did all she could save our belongings. She is a very considerate and helpful lady.

Amanda is great. Customer service impeccable. Thanks for great service

Amanda has great. Customer service. Thanks

Amanda was very helpful, and explained all the details well, and spoke very clear. I'm sure y'all are happy to have her apart of your team.

Amanda was very nice , great customer service!

Amanda has excellent customer service skills. She was so kind and helpful. Great customer relations. And very knowledge.

Amanda was amazing. Got my guy and I exactly what we needed at an outstanding price..very happy.

Amanda is AWESOME she is sooo nice and helpful and my time renting was a Breeze such a wonderful experience😊

Neighbor, that's how I would describe the Hermitage Public Storage. From my experience, they would gladly help out any way possible. If you are in need of a space to store your extras, check them out.

Courtney was very quick and helpful with helping me with getting information about my account.

Great storage. Don't like that close so early. Makes night fishing hard when my fishing supplies are in storage :(

I am very pleased with the service I have received at the Hermitage location. Amanda was friendly and very professional. Shortly after I paid for the storage unit and started putting my belongings inside it rained causing my belongings to get wet. Amanda quickly acted and moved me into another unit. The lock on the new unit was broken so she quickly exchanged the lock for me. She made me feel like my belongings were safe with her! I have used Public Storage for years, but my experience at the Hermitage location has be the Best Ever!!!

Amanda was a big help in making my move successful. I had to transfer to a bigger unit due to all the stuff I didn't realize I had and she was able to make the transfer process flow smoothly., Thanks Amanda!

Amanda was a rockstar! After dealing with the Madison Public Storage location dropping the ball we ended up at this Hermitage location. We should've just come here first! Amanda was a lifesaver & cleaned up the mess that the Madison location created! She was efficient, kind, and apologized for the mistakes & poor customer service at the Madison location. We were pleased with the service we received at this location.

Amanda was great. Thanks public storage for making sure customer service still lives.

Great experience!!!

Amanda was phenomenal, took great care of us and prices were awesone. Thankyou so much, would highly recommend!!

Amanda was so friendly and helpful!!! Thank you!

Amanda was amazing and went out of way to help me get in my storage unit.

Amanda was great. Best customer service ever. Great place to rent!!

Nice storage units

Amanda was very sweet and helpful!

Amanda was super sweet and knowledgeable. Thanks so much!

Amanda was great

Amanda was very helpful and excellent customer service! Amanda keeps me coming back!

Amanda was very helpful,friendly and thoughtful .Made my visit Great!!

Sarah and Amanda are great! Couldn't believe the level of customer service these ladies showed while getting a storage. It's rare that you see good customer service anymore, so its even more appreciated in stressful times when your moving. Public Storage is lucky to have them as employees!

Amanda was great with me. Thanks to public storage

Amanda is very curtious and knowledgable thanks for all the help

Amanda was very helpful, polite, and did a great job making sure I got exactly what I needed.

Amanda is a very good lady. She got me in an out and her attitude and posture is so wonderful. She is the best at what she does

Amanda was great she was very professional. Thanks PS for all your help.

Amanda was awesome!!! She was very helpful and a very sweet person. Very friendly

Amanda was personable but very professional! If I eve need to rent out a storage unit I will be back !

Great customer service and great location!

I use my storage to store and do business out of while inside I close my door for privacy. I was told I CANNOT do this. Is this a policy.

Arieanne was a huge help! Took no more than 5 minutes to see a unit and start moving in

Amanda was great, she provided exceptionally good service, very knowledgeable. She made my experience very pleasant..

Amanda was very helpful and polite. Thanks!

Both Amanda and Gwen were very professional and friendly!

Julia and Amanda were awesome. Very helpful and informative. Got the unit I wanted and needed.

Friendly and helpful staff.

Amanda was an amazing help and gave me great information I was looking for! Also very kind and understanding! Thanks again! 😊

Amanda is awesome!!!

Amanda is the best asset to public storage. I have been through some rough times and she has always gone out of her way to help me.

Ron is very professional he earned my buisness. Back here next month when I relocate. Thanks RON!!

Amanda was soooooo wonderful and helpful when I visited Public Storage today definitely a pleasure to meet!!!!

Came in to buy some merchandise over at the heritage location Kaitlyn helped me out tremendously highly recommend this location

Amanda was amazing! She was personable, polite, and informative. Great customer service and great pricing! Thank You!

We needed a storage unit on the fly so we could ditch our 9-5's in Nashville and travel for 6 months. The manager at this location got us in, set us up, and stayed in touch as needed regarding a few payment issues throughout our lease. When the time came to end our lease, Amanda helped us do everything we needed to do to leave happier than we were when we first came in and we are very grateful! Thank you Public Storage and Amanda for solving our storage issues and doing good business! - Jack & Alexis

Ariel and Brett were very polite and upfront on every detail I would definitely recommend them for anyone’s storage needs

Amanda was very help full and was very quick

Amanda was very helpful and got me taken care of very quickly and I am very satisfied

Service was fine but the upkeep was not good

Amanda was very friendly and was very helpful. I would definitely recommend this facility. Long or short term always a friendly face!

Amanda was a great help

Amanda is absolutely amazing thanks soo much

Amanda was awesome. Best prices in town for the size. 6 stars.

Arieanne. Very well people person. Take care of customers very well

Great rates and service friendly

very nice girl amanda was great thanks for help

Amanda is fabulous great at her job such a sweet heart. Every time I come in she gives me 5 star service. Such a blessing.

Amanda is always helpful,nice, and pleasant. Everytime I come into the office she greets me with a smile and takes care of anything I ask. Thanks Public Storage for having her.

This woman there did a fantastic job aiding me with my storage and helped me close my account. She went above and beyond to make sure I was taking care of and had all the information that I requested or needed. She was a blessing to me. I recently just completed my service in the Marines and she really made me feel like I was Home and taken care of till the last day. I recommend this location! Very kind and courteous. Thank you so much! Amanda was there every time I came to check on my unit! Thank you again. Semper Fidelis!!! Thank you. The red Chevy Cruze guy

Live this location. It's clean, safe, and always easy to access goods. Amanda in the office is amazing! Sh made the renting process so easy and always has a warm smile when I see her🙂

I was very pleased with the service I received here. Amanda was very helpful and knowledgeable of all of my options. She explained them clearly to my understanding and the process was very smooth. I feel the my storage contents are safe and secure. The service was great and the price was reasonable.

Great service, storage facilities, payment processing, and materials. They rock! Ketty and Amanda are tremendous!

I've had the best experience." I would recommend Public Storage to anyone. Amanda is an awesome, professional and cordial person. The whole process was easy during a stressful time. Extremely happy with your service!

Shay was very knowledgeable and courteous. Easy to talk to and a very nice person to do business with. She's a 5 STAR EMPLOYEE

I can't believe the attention and customer service I received from Amanda. She was amazing. So knowledgeable concerning policy rules and merchandise. I can't wait to move my items in. I'm so confident that they will be protected. Great Job Amanda! It's so refreshing to see quality care and service. Please if you're moving Go See Amanda at Public Storage on Central Court in Hermitage

Amanda equals Amazing!!!! My mom and I were so over whelmed with our move. She made our lives so much better and was so sensitive to our situation. She took her time after we continuously had to reschedule our appointment. She greeted us with a fantastic smile! She answered all of our questions. She took the time to explain every single thing to us. Great customer service are small words for the help she rendered. Thanks Public Storage for delivering employees who have a heart for the customers. Thanks Amanda for being Soooooooooooo Amazing!!!!!!

This is the best treatment I've ever had at a storage facility. Amanda is always a pleasure to work with and has always been very helpful with any questions or concerns I've had. I would definitely recommend this place to anyone who is in the market for a storage unit.

TY was great and helped my transfer be fast & easy!

Move in was a piece of cake. Amanda was thorough and efficient!

We walked in and we were greeted by Amanda and she was fabulous. She assisted us, gladly walked us around the grounds to show us the features this site has. She was so friendly. We also watched her multitask working with others and i would say she is an asset to this company. Thank you for all your assistance. I would recommend Amanda and this site to anyone...

The online agent was very helpful and Katie called me after I finished my call with him to confirm my visit. She was very thorough and sincere. Great job Katie!!

I love this property! I have rented 3 or 4 different units over the last 10 years here and it is great. Katie in the office could not have been more friendly and helpful!!

Clean, quiet, safe

Wonderful customer service. Property Manager, Brandie has been so helpful and informative. I feel good about going with Public Storage.

Brandi was very helpful and professional. She was fantastic to work with.

Brandie worked so very hard making our rental easy and explained each section of the rental agreement so we understood each paragraph!! What a great experience at not only getting a storage space as well as meeting her!! Thank you Brandie!!!!

Brandie Was awsome, very helpful, sweet and waited for me to get there. We all know how Nashville traffic is. She stayed after 6 and got me squared away. Thank you so much. Im so happy I chose this place and not the others.

My sister and I were looking for a decently priced/good location to store items . Found this location on Central Ct. Brandie was the rep we met with and she was very knowledgeable and walked us through the process. Would recommend again.

Brandie was very helpful and understanding. She made moving in very easy!

Amanda was amazing it made us as customers feel like we were the only ones in the world we appreciate you4helping us get through our day without any hassle and she had excellent Public Communication and customer service skills thank you again satisfied customer..AMANDA HAS GOT TO GET A RAISE,PROMOTION,, A PAID VACATION.. THANKS! GREGORY&LAUNENT BABER

Love the way they help us get our storage thanks to Ketty.

Amanda great jobs like her sooooo much

Great customer service and nice clean storage place. Live close by so I can get anything out of my storage anytime. Thanks, Amanda

My rental agreement began on Oct. 25th. When you sign your agreement, you have to pay rent for the first 30 days, which would have my account "paid" through Nov. 25th. Typically, rent is due on the 1st of each month, so I figured the remaining 5 days would just be added to the following month, due on Dec. 1st. Apparently, I owed them rent on the 25th for the 5 remaining days that month, which also happened to be the day after Thanksgiving. I did not realize this or it was not made clear to me. I had already set up my payment for December's rent through my bank's online bill pay. I received two notices in the mail in December, one day a part, stating the my account was past due, and then that it was delinquent and the locks had been changed. Apparently trusting the post office to deliver time-sensitive and important information is sufficient to them. I never received a phone call to resolve the issue BEFORE the lock was cut. I called and spoke with Amanda, who stated that any account "past due" at the end of the month gets the locks changed, no questions asked. Never-mind that my account was past due by less than 5 days, two of those being non-business (weekend) days! I spoke with the Area Manager who maintained that I had not followed the rules but since I was a new customer they would waive my late fee and my fee for a new lock (to replace the one THEY cut). When they cut my lock they also damaged the door making it very difficult to lock the unit. I requested it be repaired and that never happened. Fast forward to April... I received a notice saying that my rent is going up $6 a month, and that my account is past due. I check my online bill pay, and a check was sent to them on Mar. 30th, they just haven't cashed it yet. This facility is always looking for ways to make extra money off of their customers. A fee for a lock (and you can't bring your own), a fee if they cut your lock, a fee for a late payment, a raise in your rates, etc., etc. I would not recommend this facility. The only reason I am giving two stars instead of one is that the Area Manager did waive the fees they charged me. There is another facility down the road from this one that was just a few dollars more a month, I wish I had chosen that facility instead! It would have been worth a couple extra bucks to not have to scrutinize every bill and notice I get to make sure I'm not being charged unnecessarily.

Caught Brandie right at opening. She was pleasant and helpful.

Very friendly employees. Everything we needed was taken care of.

Super friendly and efficient!

Tried to rent a unit, they said they had what I needed no need to reserve or put a credit card down. Arrive the next day with my uhall full, and now the unit I needed is actually still locked by the previous renter. So they offer me a different unit for 30 dollars more a month without drive up access. Go to storplace of Hermitage. Cheaper and nicer.

Amanda was great to work with. Always nice and great customer service and the prices are great. If you need a public storage see Amanda for a great experience.

Came in and purchased some merchandise and Amanda and Brandie gave me grade A customer service... thanks! 27920

Amanda is such a wonderful person to do business with! She made the process easy and painless.

Amanda was awesome. Great customer service. So many storage units in area, but Public Storage prices are great and they help me with all my needs. Ask for Amanda she will take care of you just like she helped me!

Amanda was very helpful with anything I needed. She has a great personality and is a great assist to the team

I have done business with other storage places in the past, this was the best experience I have had

Amanda customer service is OUTSTANDING!!!

Amanda was a pleasure to work with. It was extremely easy to obtain the exact storage unit that I needed.

I've spent almost 20 years as a manager in customer service. Amanda gets it. She not only explains things thoroughly, she keeps the facility clean.

Karen was very helpful today. She answered my questions quickly and thoroughly.

Great service!!!! Thx Amanda!!!

Amanda was great! Very friendly and super informative! Highly recommend this company. Come see Amanda!

An amazing associate with great customer service. Amanda was extremely helpful and friendly. She made the storage experience great.

I needed a storage unit. Amanda not only helped me get one, she provided additional help with a few necessary packing items! Day made. All problems solved. :) Amanda was very friendly and helpful. I recommend this location to everyone with storage needs.

Amanda was very helpful. Smooth and easy experience.

Amanda was kind and knowledgeable and made moving a pleasant experience.

WINDY not Wendy provide efficient and effective customer service - she actually quickly resolved what would have been a MAJOR ISSUE!!!

I had a wonderful experience with sherry. She's the best.# employeeoftheyear

Thanks for making renting painless!

Had a wonderful experience with Rachel today. She had the exact Unit that I needed!! It was quick, easy and really convenient. So glad that I found them in the neighborhood. If you need storage in the Hermitage area, please check our Public Storage. Best thing I did today. It really gave me piece of mind to know my stuff will be safe and convenient.

Rachel was very helpful. Would recommend everyone to go see her about a storage unit!!

A+ for service, very quick and painless. Sherry did a wonderful job to made the process very easy.

What a great facility! Rachel is so nice and helpful!!! =D

Never had a problem with any kind of damage or theft at this location. When I moved from a 10x10 unit to a 10x30 the process went very smooth, with plenty of time to empty out the old unit. Angie is a complete joy to work with, always helpful and pleasant I recommend this location.

Angie is awesome!

Rachel was very helpful great service

Rachel was awesome and a great customer service rep thank you

It was great she was so nice

Thank you great experience

Ashlee had great customer service I enjoyed my rental thank u ashlee

Great experience, helpful staff, pretty straightforward

I wanted to thank Rachel for the great service ever. She as very helpful as I knew nothing about storage and she even showed me some units when I didnt need it yet. I will definitley be back to rent w her for my Daughter for Spring Break. You have a great employee there, treat her right.

Dustin was very helpful and deserve a raise...

My in laws rent from here and I had to come in to help them and the girl there was very helpful.

I came into the central court location store today looking for prices on moving supplies for my upcoming move in a few months. Dustin Minor was working and he was more than helpful and efficient to ensure I would get the best services I was looking for. I was more than impressed with my experience today and will be doing business with and suggesting public storage moving in the future.

Hello my name is Quincy Nalls. I visited your Central CT location to rent a unit. Your employee Dustin M went above and beyond the duties of an employee. I had a very frustrating day getting a unit and he made my problems and moving situation easier. I would definitely recommend this location to my friends and family.

Dustin was professional and efficient, thanks for the help

Tiffany D is so helpfuf I love her

Came in to make my payment Tiffany D was helpful as always

Tiffany D did a fantastic job helping us get a storage unit!

Tiffany was a bright ray of sunshine. Very helpful.

Had a great experience with a short term rental, Tiffany D and all the staff were great and helpful.

Tiffany was excellent

Tiffany D was wonderful. In and out with out any issues. Thanks.

Tiffany did a fantastic job thank you

Tiffany was great!!! Great service. :)

Tiffany was amazing!

Tiffany is just the nicest person...she is greatly appreciated along with Leslie when we are at the auctions...thank you!

Kim was very pleasant and extremely helpful in getting me set up with my unit. She explained all the ins-&-outs and the payment schedule. She was a pleasure to work with.