It’s not possible to pay my bill!! No on there and in line doesn’t work!
Easy to use facility. Great staff. Dana is great at her job, it feels like she really cares.
Dana is wonderful! So helpful!!!
After having a HORRIBLE experience with another storage company - it was a relief to receive some of the best customer service I have experienced in a long time! Dana (5 stars!!!) @public storage in Brentwood is personable, helpful and so kind! The storage facility is clean and run very well by people who care. I always find carts available when I show up and the ability to use an app to open the gate and the doors, is so convenient and useful. I got a great price for our climate controlled unit online and because of the onsite team and the great experience we've had overall with Public Storage, we will be holding onto the unit for awhile. There really is not comparison - this place is top notch!
We are back again at Publix storage in Brentwood, Tennessee! Once again we could not be happier with the service that Dana has provided for us!
She was so patient and helped us get the best price and service we could ask for!
Just signed up for storage at Public Storage and had a great experience with Dana. She is absolutely the best. Made the whole experience so simple for me! 5 stars for Dana!
Dana is absolutely wonderful! From the moment we arrived, everything was excellent. Dana exemplifies superior customer service 👏 we really appreciate you Dana!
Have been storing here for several years and it’s been a wonderful experience. The place is clean, safe, and secure. Wouldn’t recommend anywhere else for your storage needs! Dana is the best and has been so helpful!
Dana Gwin was so helpful. She made a stressful situations so much better.
Dana has been working with me for a year and with my storage unit. She is always professional courteous and kind. She always goes above and beyond to make sure that I have taken care of personally. She never fails to impress.
Dana was absolutely terrific, a superstar of customer service! From the moment we entered to the minute we walked out, she was friendly, welcoming, professional, caring, kind! She helped us to set up the rental, showed us to our unit, explained how everything works. With her, everything was fast, simple, and stress free. The property looked very well managed/maintained, safe, clean, well equipped (elevators, moving carts, shipping supplies for purchase). They even have an app that let‘s you open the gates and doors! The rate was also great. Hoping it won’t go up to much and to soon, like in other places. Overall, we were very pleased with our experience! This facility is A+, however, I believe, the real star there is Dana, she made us feel like we were true VIPs, she is AAA+++
Simply the best! Honest, friendly, reasonably priced. Their secret weapon is Dana who is A+ at customer service! I just finished renting a unit from them for a year. The rental, maintenance and then closing out the unit were seamless and hassle free. I will definitely use them again. Thanks!
There aren't many businesses you come across nowadays where you're always greeted with a smile by the nicest, most genuine of people who remember your name every time they see you and they're really good at what they do! This storage company will always have my business. #loyal
I had a great experience with Simply Self Storage, thanks to Dana! She was incredibly friendly and patiently answered all of my questions. Her excellent customer service made my storage rental process smooth and stress-free. I highly recommend Simply Self Storage, and Dana's exceptional service made all the difference!
Super nice and easy to work with!
She was very polite and great
We have used this facility for two years and it has been amazing. Every single person has been overly helpful and great to deal with. No problems what so ever!!!! Would HIGHLY recommend to anyone. Friends and family as well!!
Dana is AMAZING!!! She is so knowledgeable, helpful and made me feel incredibly welcome - thank you! I love how transparent she was about pricing so we knew what to expect. We're new to the area and she helped us find the right size storage and every time we come by, she always greets us with a smile on her face. Thank you so much!!
Dana was great! She helped guide me to my unit and was very personable and professional. Simply Self Storage is great!
Very clean, awesome unit and friendly staff!! Highly recommend!
Dana was the most amazing/sweetest person ever!!!!
Great customer service. I read other google reviews before deciding and then filled out the application online. They called me back immediately to see if I had any questions. I went in the next day and Dana was very nice and walked me round the facility. Highly recommend.
Great experience. Made a long distance move much less stressful and they are extremely accommodating and customer service focused here. Brand new facility and well maintained.
Love them they are great and one of the cheapest around. Friendly knowledgeable staff willing to help any way they can.
I've rented from several other storage facilities over the years for work, and this has been the best experience, by far. Dana was great to communicate with, the process was clear and simple, and there aren't the contract "gotchas" that I've run into before. Very happy!
Dana was a huge help guiding us to what we needed to safely store our valuables. Huge help and it’s a nice clean location.
Dana was awesome really made the process easy and super helpful!
Had a great experience with Kim who helped me at the front desk. She called ahead of time to make sure she will be available to help me with checking in if I needed it. Super helpful and very nice. Over all we have had a great experience at Simply Self Storage. It's nice, clean, and prices are great! Highly recommend!
Dana at the Brentwood office was great! Showed us several different size units until we found the best one. She gave us a lot of advice and showed us the best way to bring in our stuff. We definitely enjoyed our experience.
Dana was absolutely wonderful! Such an attentive and professional employee. She made the chaotic experience of moving very pleasant. We definitely will be using Simply Self Storage Cool Springs again. Also, the facility is clean, organized, and perfect temperature to keep all your person belongings!
Great storage place ! Dana - manager made it all happen so easily. She was extremely helpful to our group who were NOT tech savvy .... she was patient and kind to help us in & out. The place was all one level and all so very clean; the hours were convenient. LOVED her referrals too to w/ movers and loaders. Gavin was top notch to help us w/ loading. We checked several places ... the price $$$ was right !!! THANK YOU DANA. You get 5 stars +.
Best storage facility I’ve ever done business with. Highly recommend!
Dana was exceptionally helpful!! Clean facilities & wonderful customer service !!!
Very professional. Dana was very helpful. Nice storage units
Dana had been very helpful. Great manager!
Dana is so helpful and kind. Love that she remembers our names as soon as we walk thru the door. That means a lot to me!
Dana and the good folks here do an amazing job keeping things safe and good!! Friendly staff and always clean!! Highly recommended
I highly recommend Simply Self Storage for storage needs. Dana is very kind and helpful, great to work with.
Dana was incredibly helpful and friendly. Clean storage lockers in a great location
Dana is simply the best. She is a total rock star
Dana is always helpful and this facility is very well maintained and perfect air conditioning for your goods. Best storage and and personal ever 🙏
Friendly and helpful staff.
Very nice help, easy access and very clean and well lit.
Great and friendly service!
Cant say enough great things about this place or the people who work here. I would highly reccomend this place to anyone who is looking for storage. Dana is absolutley the best.. thank you
Dana has been fabulous to work with here. I had a storage here for 2 years and it was a great experience.
Professionally run. Staff is helpful. Well maintained. Clean. And temperature controlled. What more can you ask for!
Great experience Dana gave great customer service would definitely recommend to other just because of her
Dana is the best every great personality! Very cheerful, definitely will send everyone I know. Thank you 🦾
I had a great experience today with Simply Self Storage in Franklin, TN. Dana was so helpful in helping me pick out the right sized unit for my needs, answering any questions I had, and even helped me carry a few things to my unit! This place is VERY clean and I feel confident my things will be safe here while I'm away. Dana is very sweet and one of those people you feel like you go way back with as old friends. I would highly recommend this storage facility! Thanks so much Dana!
Had a wonderful experience with simply Self Storage! The staff was beyond helpful and so friendly! I would recommend them any day!!
Ty Simply Storage for great personal care. Dana was super friendly and helpful.
DANA IS great to work with
Dana is a great help with our unit. We have employees drop items off items or pick up on occasion and she is able to assist. Thanks! Brian
Dana was very kind and informative. She made this a smooth process.
Dana was pleasant and courteous. And she’s empathetic too!! We had a great experience using the store unit
Dana is wonderful and so sweet!! Highly recommend this facility. Easy and quick service.
Great price, friendly staff, clean environment.
Great place for our storage needs.
I’ve been here for two years and the facility is always nice and clean and safe
Staff was more than accommodating for my hectic schedule and was also very friendly. I would recommend this location to my friends.
Dana has been absolutely fabulous. She kept our valuables safe for three years. This was a complete black tie experience. We are so grateful she helped us.
Dana, is amazing! She is so super sweet and the property is so clean!!
Dana was very helpful and I am repeat customer!
Thank you Luis for making my move in pleasant and fast. Very personable and thank you for coming from Orange County California Simply to help Team Nashville! Luis is awesome!
Prompt customer service, my time here was never wasted; and they had chocolate!
It was always clean
Easy location. Dana was the BEST.
Fantastic service! Great clean space.
Dana was wonderful to work with! Unit was super clean. The staff is incredibly helpful!!
Super clean facility. Easy to get in and out of, and the staff is SUPER friendly.
Anthony was awesome and easy to work with i cant thank yall enough for how easy this expierence was
We had a great experience with Simply Self Storage! Dana was great to work with. We were moving to another state and she was so flexible with our move out date. The facility is very clean, safe and secure. It is one of the nicest storage facilities we have used. I would definitely recommend Simply Self Storage for all of your storage needs.
This was our second time using Simply Self Storage but first with Dana as the property manager. If more businesses were as friendly as Dana and treated customers the way she treated us, we’d be in a better place.
Dana at the Brentwood Tennessee store is always really friendly and helpful. I will always highly recommend this store.
I had an exceptional experience with Simply Self Storage! As this is my first time getting a storage unit, I was a little nervous about picking the right unit for my needs. Dana was friendly, warm, and informative. She helped me select the perfect sized unit to store my belongings. Along with the facility itself being clean and spacious, Dana was a delight to work with during the rental process. I look forward to seeing her again during move in and subsequent visits. I would definitely recommend Simply Self Storage (and Dana) to anyone looking for a safe storage solution with friendly, caring staff!
Great place always clean and staff is very friendly. Highly recommend!
Angela was awesome! So nice and clean.
I loved how the staff was friendly lol they even helped me find what I needed 👍
The staff are very friendly and responsive.
Had a really good experience with Simply Storage! It was easy to get in and Dana helped me quickly get out. She made the transition as quick and seamless as possible with a cheerful attitude. If she is not employee of the year and not getting a raise, you are doing her a disservice. Thank you again Dana to help me get everything settled so quickly as I was short on time!
Very clean space. Easy accessibility. Friendly staff.
Angelia was great and I love simply storage very clean and great customer service
When I first moved in, I had a small issue with the unit I was in. Dana from Simply Self Storage resolved it in a matter of minutes and had me in a new unit the same day. She even got me credit towards my future payments with them. I have really enjoyed using Simply Self Storage, and the customer service has been excellent!
Great experience renting my second storage unit! Angela was training and she did an excellent job explaining my options. Would highly recommend Simply Storage!
Dana has been super to work with. She has been professional, courteous, and always attentive to our needs.
Excellent customer service!! Great people! The storage units are exactly as described on website
We stored furniture at Simply Storage for a year and a half. Their facility is very nice and well maintained. We were extremely satisfied and their office employees were always very friendly and helpful.
Clean facility and the manager the Dana is so helpful! Definitely recommend
Super awesome people and excellent service. Bob and Dana deserve raises!
Thank you so much for being so nice to my parents! Great staff! Very clean facility! Very professional!
I have used Simply Self Storage on and off for several years. It is a very clean, well maintained facility with conditioned units. The location on Carothers in Cool Springs has been convenient for me. The staff is professional, friendly and helpful. I definitely can give them a 5 star rating.
We stored our items at Simply Self Storage for two and a half years and had such a great experience. The facility is clean, easy to access and the customer service has been phenomenal. Sereena is the person who has helped me multiple times on the phone and in person and has been a joy to work with. Sereena is kind, professional and incredibly helpful and a big reason why we have enjoyed our time at SSS and why we will keep recommending it to others. Thank you so much!!