This is for RACHEL C. ON DORCHESTER RD 11055 today wasn't a good day for me but she helped me through it I just want to say thank you again because you never know what someone is going through thank you for your awesome customer service keep doing a good job!!!!!!
I've always had a great experience with this location. Keeps me coming back, representative that called to see how move in went, Thanks for the call, I forgot your name , 😞.
This storage is great. Manager is helpful.
Angel was really helpful and answered all my questions with patience
Angel had the best custom service had took her time with veryy sweet person
Ms.Angel helped tremendously. Thought I needed a bigger unit meaning more money being paid but once she was told what all I was storing I was able to get a smaller unit for less the cost…winning!!!. Thank Angel I’m sending everyone to you!
Called and spoke with Angel about pricing and specials for their units. She was very nice and I look forward to meeting her in person when I sign my paperwork. Thanks for the info Angel.
This property was clean and well taken care of.
Ms. Rhonda was so nice and such a great help with helping me find my unit!!!!!!!
Had no problems using it the first time
Raised my rate on a 10 x 25 unit from $267 to $358 after just six months. I can understand a little rate increase here and there but almost a 100 bucks!?!? And the online price for a bigger 10 x 30 unit is $226. Don't fall for the bait and switch.
**Update. Public Storage returned my rate to the original amount so I appreciate the follow up and rate reduction.
Jamie was pleasant and very knowledgeable. Her customer service is impressive!
Janine was very professional and a delight to work with. She was very helpful with answering all of our questions throughout the whole process! Thanks Janine!
I was trying to g to find my unit but couldn’t. Then Janine appeared out of no where and helped me! She was so professional and friendly! Thank you Janine!
Very clean facility and friendly staff. Tracie was amazing!
I had a great experience dealing with Tracie Ramsey during the dread full time of moving. She had my families storage setup in a very timely manner and was going out of her way help. We will definitely be back.
Very clean location, Janine was helpful with me
On move in day Janine the manager made a point to say hello and ask if we needed anything. The unit was ready and clean.
Great staff and safe location.
The manager Jeanene was so helpful. The movers were not good and Jeanene helped finding additional local movers, fixed the storage issues and did it all with a smile. She went out of her way to help fix some of the problems. I am so glad she was there.
I had a easy and quick registration..Janine was great very knowledgeable and great customer service thank you 🙏
Outstanding Customer service provided by Janine. Very clean location
Deshonda Derico has realty great customer service. And she made The process Of getting a Unit very Easy.
Went in to pay a friends bill Dshaunda was very friendly & professional such a pleasure to work with. I would definitely recommend this facility
Great customer service, Dshondra helped me from 8470 Dorchester rd
I don't store here but Janine the property manager was amazing! She was knowledgeable, friendly and very helpful! The have a great promotion to start for the first month! Go see her!
I had the best experience at the Public Storage kiosk. The rep gave superior customer service and she made the experience seamless. I am very pleased.
Janine was both welcoming and professional....a great experience all around
Janine is extremely helpful and attentive! She stayed with us the entire time even when she was receiving a call from her boss to perform other tasks. We LOVE Janine!!!
Nice, clean, friendly environment. Miss Janine made the whole experience so simple.
Shannon was a big help. This place is very well run and reasonably priced for a nice space.
Ashley at the property was very helpful.
Janine was awesome. Took her time to assist with the new kiosk
She’s super personable & professional
Kim was very friendly and professional. She went out of her way to make sure my needs were accommodated. Facility is well kept and clean.
Speaking to Janine was amazing.She answered all my questions and was helpful with everything. I wish more places had such awesome customer service..Thank you and I will be bacc.
Hello I just want to let public storage know that Janine is a very hard working woman she does her work and makes sure it's done right. Every property that I have gone by or visit I always run in to this hard working young lady. She goes above n beyond for her customers and her job.... I've always seen her with a smile on her face n she is well mannered... she is always perfessional... Janine is one of the most hard working woman that I've seen on any of these properties... I give her the most amazing worker award or a nice raise. Lol I know it's not possible but I thought I would put it out there... keep up the great work Janine... 👍
Michelle was very good and quick about getting my lock cut
Terri was very helpful and went the extra mile to make sure that my experience was painless and went smoothly.
Thank you for all the help and just being awesome person!!
Terri is awesome !! She made a stressful time such an easy transition!
The lady that helped us was great! The place was neat and clean and exactly what we were looking for. Highly recommended!
Ms Terri was the absolute best and so very helpful if your close by or need a unit I recommend her and this location
Shannon worked very hard to get the size and location that would help me. Her personality and willingness to go out of her way are a BIG PLUSS for Public Storage.
Ashley was amazing,she helped me get my storage and was very helpful,thank you ashley.
We received great service. Brandi was so helpful. Highly recommend them.
Mrs.Ashley was very helpful and polite. And went out her way for customer service
Property (26670) Manager Ashley, it was a pleasure meeting you, and have you assist with my rental, i can’t thank you enough for what you did. Thank you again , Mike
Shannon was super friendly and got me squared away with a unit.
I went to this location the other day and spoke to a Miss Shannon. She was amazing. She answered all my questions and took the time that others would not take. I've been to a couple other locations and they always seemed rushed and put out by me even being there. Miss Shannon took care of me and got me everything I needed at a good price. She took her time. There are not enough good words to say. 10 stars if could! Thank you Ms Shannon for the best customer service I've ever had.
Saw Kia today to pay a bill and she already had a customer she took care of me and the customer. Amazing customer service .
Kia was very helpful assisting me with a unit today I needed to rent one & she made it happen im Very thankful that I came by here first & was helped by Kia was amazing
Amanda gave me a monster and awesome customer service
Not even a unit renter here but I only come to Amanda to pay my bill
Went to ask questions and Amanda the manager was so friendly and the office was clean and smelled nice.
Went and paid monthly rent for a friend. When I have gone here the employees have always been knowledgeable and friendly.
I called and asked questions about a storage unit & Amanda was very informative & very friendly ! Great customer service !
Not bad storage, but truck and trailer have problems for come inside
I saw this location online, I went to see this facility before I committed myself, it was further out than I wanted to drive. After viewing the property and the unit space that was showed to me, it was a no brainer for me. The property was very cleaned and Ms. Kandas was professional, and she answered all my questions for me along with clearing up any misunderstandings that I had. Ms. Kandas, thank you for your patience and understanding with me.