Public Storage Self-Storage Units at 5508 N Rhett Ave, North Charleston, SC

Outstanding Service!!! Brandi- is top notch and goes above and beyond in making sure that each and every customer is treated the best!!

As a long-term customer, my experience with the staff and management has been exceptional through consistent support and professional standards.

Yolanda is the most wonderful, helpful person ever!!! She is always smiling and always helpful! I am a check writer and pay in person, so I am always glad to see her and pay in person! She is wonderful!!!

Shanon is very awesome to work with very nice person

Shannon, Nina, Brandi great staff! Perfect service

Shannon was great stayed past time to help us out. Thanks!

They were very helpful in aiding us with our inspection

Shannon is very helpful when it come to customer satisfaction and very funny 😁

Ulada was very helpful. Very clean property

Ulands was very helpful

Very good, friendly, and helpful staff

My experience has been more than just 5 stars. Management and staff always Friendly and available. Facility is always clean! I have multiple units and I will recommend this location to everyone! Thanks for all you do!!

Yolanda wass very outstanding and very well mannered

I’ve used this public storage to store different things. I’ve recommended this location to many people in need. If there is ever a time I need to use a storage room or no of anyone who needs one I will always use or recommend this location as long as Ms. Yolanda is there. She’s is very helpful. Such a pleasant person to work with. Her customer service skills is phenomenal! Thank you Ms. Yolanda! She deserves a raise!

Ulanda is always very helpful when I need assistance!!

Okay I have to admit I was a storage hopper for the past couple of years trying to find the best price and best service. Well I found it! Omg the woman that runs this place is freaking attentive and on top her stuff. It’s always clean and I’ve never had any issues. I feel like my stuff is safe and protected unlike other places, even other public storage facilities I have rented from I don’t feel I received as good of service. In all sincerity this is by far the best experience I have had renting from a storage facility. The only complaint I have is that sometimes my favorite manager I think her name is Ullanda is off and I have to explain my rental situation to some stranger (I rent multiple units). Ullanda knows everyone on the property plus their individual situations and takes care of everyone’s needs as if they were her own. I couldn’t ask for a better property manager and public storage is freaking lucky to have her! And the public storage customer service has been great! If I need anything Ullanda helps me and if it’s after hours some random person helps me, but my point is that I always get the help I need when I need it. I fully encourage anyone looking for storage facilities to rent from THIS storage facility on north Rhett they definitely have the best person watching out for you and the best rates and it’s so conveniently located! Plus when you get hungry Waffle House is across the street! Enough said!

Place is nice but very very very expensive, plus the doors to the building were lifted wide open ,didn't need the code .not happy about that .plus no cart anywhere to be found .

People were waiting for more than an hour to get inside. No one was on the premise and when Ms.U came I asked her can we come in and of course she had something smart to say. I will not use nor recommend this company to anyone again.

Yolanda and the staff are great! Highly recommended! I was a tenant for 8 months.

I visited the N. Rhett store today. I spoke with a very knowledgeable and polite young man, Jeremy Coates. He answered all of my questions and was extremely polite. You need more like him!

Ulanda has great customer service. Came in looking for a unit under $100 and she was able to find one for me @ another property and she rented me the unit @ her property. Thank you Ulanda

Love the customer service

Omigosh, does this place rock! I was moving from North Carolina and needed to secure a storage unit long distance. The website was not behaving, so I called. I explained my dilemma in that I needed to know for certain that I would have a place to store my furniture and boxes that would not fit in my apartment. Ulanda assured me that I would have a unit. I took her at her word. I explained that I wouldn't arrive in N Chuck till after they were closed. "Not to worry," she said, "you can park your truck on site, and I'll meet you here Sunday morning. You'll be fine." Is this woman real?? Turned out that, after a kerfuffle at my complex, I rented a larger apartment and would not need the storage. Ulanda was friendly and gracious and actually as happy as I was that I got a better place to live. She is T H E B E S T!

Hello 👋! Linda Fancie Mizell-Rogers here! Ulanda at PS on N Rhett Ave, North Charleston, SC was fantastic 👌 👏 😀 👍!!! Pleasant, knowledgeable, efficient and just plain great!!! Very helpful!!!

Public storage bought out extra space storage and immediately raise rates and then a while later increased my monthly rate by $51 or 30%, said since my rate was month to month they could do what they want and there was no limit to raise rates. Are there any scruples with management. A thirty percent increase per month being retired with this inflation is just pure GREED, when able I will definitely vacate the facility. MNage ment should be ashamed. 30 % because they can.

Very thorough & very professional. Great experience. Would do business here again definitely!

Ulanda was very helpful and provided excellent service. Extremely friendly!

Great service! Free candy! Tha KS Ulanda!

Costumer service was amazing they made it very easy this is my second time renting with them highly recommended

Fantastic service, very clean, and staff is super helpful!

Ulanda was very helpful with selecting a unit to rent. She sharing company policies to assure I understood the rental process. I truly appreciated her hospitality and patience.

Great prices cleaning 👌awesome space

Ulanda was very helpful with a great personality

Ulanda was very helpful, friendly, courteous, and knowledgeable! She showed me the unit sizes with pricing options available! She explained the insurance coverage and also how to securely open, close, and access the units!

Ulanda gives Great Customer Service

Great Experience with their hands on customer service! Actual people instead of phone trees and website. What a treat.

This place is gross and always smells like something has died on the 1st floor

Ulanda is amazing !!!!! She is definitely a shining star!!! She needs a raise !!!!

Ulanda was very helpful in helping me with move in

Enony.....great experience great staff and great people. Ebony shows enthusiasm Ebony shows that she loves the company that she works for. I'm very pleased, she very insightful on the prices and willing to accommodate anyone at their needs to best help them out in their time of situation all around person. She's a person who is more devoted to the people in the community and those who are around her. I wish that she would least be given one or two Sundays that she works to do the things that she love to do that involve community ; that involve her family and that involves inspiring her to be the best her as well.

Ulanda gave great customer service with a smile! I signed up with Ulanda to store some things for a move and she made renting an easy process. She had a great understanding of policies and even some advice for me. If you rent here I hope you get someone as knowledgeable, helpful, and nice as Ulanda💯 We definitely will be referring our friends & family to this location 🤞🏾

ULANDA WAS VERY HELPFUL IN MY MOVING PROCESS

First time renting a storage unit, Lauren and the entire staff were extremely helpful and make sure everything was taken care of the entire time. I'd definitely use this place again.

Cricket was awesome!! Very helpful and informative!

Customer service was the deciding factor for me. Jade King was very helpful in helping us select a storage unit. I noticed that she even worked past normal business hours. She was professional and courteous and went above and beyond to answer my questions and concerns. Thank you for the outstanding customer service!

Amanda was very helpful. Had the answers to all of my questions. Thanks for making it very easy today. Will be telling my friends.

Awesome place very clean great customer service would recomend

Amanda was very polite and professional!

Amanda is such a wonderful person I enjoyed my visit to her storage store it was such a great experience will recommend to my family as well as my friend

Reasonable prices on storage units, it served its purpose

Charlotte was amazing !! wonderful company to talk to while getting my paper work together!!!

Rachel has been so helpful and I’m so appreciative of it. Highly recommend this storage space & the property manager!!

Great service with a smile! I signed up with Rachel to store some things for a move and she made renting an easy process. She had a firm understanding of policies and even some advice for me. She is an amazing employee, and a fantastic person. If you rent here I hope you get someone as knowledgeable and helpful as Rachel to assist!

Place is always clean or someone is actively cleaning and staff is always friendly

A super cool place to work with

Amazing staff. Very clean. Made my experience very simple and easy!

Fantastic service! We signed up with Rachel and she took amazing care to explain the process and the rules to us clearly and made renting an easy smooth process. She answered all of our questions with expert advice and understanding and even our stupidest questions (we've never rented a storage unit before) she answered without judgement or sarcasm. She is an amazing employee and a top notch property manager. If you rent here and have the chance, definitely refer to Rachel for your questions and sign up. Thank you Rachel!

Brandon and Rachel were super helpful in getting moving supplies ready to move out of state!

Worse storage company i have ever dealt with they have know understanding or flexibility when it comes to customers just plain horrible. When it was Extra Space Storage I never had one issue and received A1 customer service

Very clean facility with excellent customer service, i have met both the managers over here and they could not be more helpful! Thank you Rachel and Connor for making these last couple months of storage great!

Facility was very clean, and rachel was awesome, and very helpful

Great place to store your property! Clean facilities and friendly staff.

I rented a storage unit here today and was very impressed with the facility. The unit was clean and ready to go as were the elevators and hallways. Rachel was super helpful, friendly, and professional. Happy that we chose Public Storage!

This is my first time renting from public storage..I must say that I'm very satisfied and please with the service that I am receiving thus far the staff is very friendly and always willing to help..I would like to give a big shout out to Brittany property# 26918.. for going above and beyond to help me with my lock thank you so much job well done Brittany.. Thanks Carolyn

Brittany was excellent with helping me today. She was very professional and made me feel not like a customer but more like family. She definitely deserves a raise. Keep up the good work Brittany and thanks for all your help

Brittany was great. Explained everything perfectly and with a quickness. Thanks for making this a painless process!

We've had a unit here since June and we've had no problems what so ever. Rachel is always up for a friendly chat and is always super knowledgeable and answers any questions we may have. Every time we've gone to the property Rachel is seen out and about cleaning and doing security checks. I feel extremely confident having my items stored here.

Carter was very helpful during this pandemic and hardship customers are facing. He stepped in and helped out without no hesitation.

Very friendly and accommodating staff, the whole place is totally immaculate. They have plenty of supplies at reasonable prices. So glad I took a storage unit there

Management and staff have an outstanding personality and more than willing to work with a individual in regard to payments as well as late fees

Nice, clean good the the price

I recently moved my items in and have had no issues what so ever. I've worked in storage myself so to clarify for people in previous reviews, changes in company are always tough and put a tremendous amount of stress on the staff. Change in company has NOTHING to do with pests and in the month i've been there i havent seen a single bug. Rachel was an absolute sweetheart and listened to me complain about my stress and even gave me some very helpful moving tips. Boxes being in the office is very convenient, i can drop a load and pick up boxes to keep going in one trip. 10/10 would reccomend.

Friendly place

As far as a storage facility goes, it's pretty standard. However the service I received today was outstanding. I come to my unit often and whenever Rachel is making her rounds she is always polite and goes out of her way to acknowledge me as a customer, say hello, and give me opportunity to ask questions. Today I was in a confusing situation with unprofessional movers, unaffiliated with Public Storage. Rachel and the other woman working today made sure my belongings were safe. Both women were very professional, had their masks and gloves on and kept the lobby safe during this pandemic. Rachel answered all my questions and was willing to work with me. She made sure my move out date was updated on the spot and then later today helped me over the phone. Honestly, if I had the power I'd give Rachel a raise-- because everything about my move was stressful except her service.

Horrible Place. I had a unit for over a year when it was Extra space, which was wonderful. Once the name and ownership changed it all fell apart. I have a climate controlled unit, security code entry, and pest control. I recommend a friend and even helped him move in. Once i got there i noticed roaches everywhere. I checked my own unit and it was infested with roaches and bugs. They were in everything i owned and all over the walls in the building. I went to office to complain and they were even all over the office. I took videos and plenty of photos. I reported the problem to district manager Mr. Williams and got no help at all. I called customer service and got the regional managers name and number and never got a call back. I sent all photos to the correct people and nothing. I reached out to customer service and they informed me that nothing could be done. I had reached my limit on the people i could contact and the conversation ended . I cant believe there is no one to fix this issue. All of my furniture and clothes were junk . It was also frustrating that i was paying over $110.00 a month and when it was bought out the price went to less than $60 a month and they still required me to pay my original amount. How can they always have price increases but never a reduction.

With all that’s going on with this virus and my hours being cut! Not with just my storage payments but with other bills that I have. They are so willing to work with you. Not only that any and every time I call no matter who answers the phone they are so nice and friendly but most of all explains the steps on what I need to do to make sure things are handle with my unit. :-) Thank you for everything you all do!

Kayla and andrea were wonderful

Haha was very helpful and informative. The location was very clean and well kept. I feel very comfortable leaving my valuables here and glad we went with public storage.

Shandice was amazing and so helpful!

New management! She is awesome. Place was clean

Jayla was phenomenal. She was so friendly and patient. The property was cleaned. I would definitely recommend to anyone or rent again myself!