Been with these people for a year & And they have consistently been really nice, very unproblematic and just very helpful. Good people. Patti was super helpful to me today. Mgmt team is great! Everyone is great 👍🏻 And the prices are pretty reasonable.
The personnel who worked there was amazing. Didn't get a chance to catch her name, but she was amazing!
Patti is a very nice friend ly person I enjoy talking to her and I would highly recommend this public to everyone
Than you
Patti
Patti answered questions. Nice and courteous.
Property manager Patti was super friendly and super helpful with helping me this morning. Thanks!!!
Incredibly pleased with our experience! My initial call with Beth was pleasant. Later follow up with Patti was exceptional. She spent time with me on the phone and then with my husband & me in person to help us meet our unique storage needs. She confirmed she had met with the entire team that morning to relay this information so that regardless of who was working, everyone was aware of our situation and we would not run into issues. While absolutely what you would expect, service was far beyond what you typically receive! Thank you to Patti for a little adult parenting advice, as well! ;-)
The staff was amazing and very helpful!!!
They made this process so easy to rent and pay. No fuss at all.
Thanks Patti for all you help. It a pleasure speaking with you.
Patti is the bomb!!! She was incredibly helpful. Highly recommend!
Patty was extremely helpful on the phone. She is the reason I chose to use Public Storage
Incredibly easy, seamless process. Very easy entry. Very happy with unit and impressed with online startup experience.
Great place to store your stuff!!
The ladies were nice and did a great job
Ms Patti is the best agent at all locations. Always gives assistance rather in person or over the phone! Great location
Patti is the friendless person I have ever met, she was very helpful when I needed services. I will always use this storage place because if her..
She deserves a raise!!! Thanks Patti for the information and help.
Mrs.Patti was an amazing person, she helped me with my app issues. She was very knowledgeable about the moving equipment and the store and storages was very well kept and maintained. I would definitely recommend this storage facility. She is very helpful and always in great spirits and always willing to help.
Patti was outstanding and friendly. Made me feel at ease and very sweet. She becomes more comfortable and friendly with every visit. This last visit she showed me how to use the app to enter the location making my life so much easier. She is truly a professional treasure.
6/1/2024 Just had to make an update on my Punlic Storage experience. Yesterday I had to close one of my units and once again MISS Patti was there as lovely as always. Closing the account on the last day of the you can bet that I had questions, yes money questions. Patti set my mind at ease and explain what I needed to do for my satisfied customer ending. Sure enough this morning I got the promised email from Patti verifying the result I was looking for. Once again, thank you MISS Patti for your superb customer service accompanied by your charming humor and "I GOT YOU" smile.
With all said, I have 1 account left and I really hope Patti is there on my next visit.
Wonderful service Patti gave me great service.
Miss Patty is very helpful always friendly, helpful questions, accommodating, friendly, happy, helpful, answers questions
Joseph Joseph was very helpful with our getting our unit set up polite patient very friendly
I have rented units several times at this location over the years. I currently have three units rented and have always had great service here. Patti is amazing!!! She has always gone above and beyond for us with special needs we have had over the years. The units are always clean and the ease of access is great as well. If you need somewhere to store items this is the place to do it!
Ms. Patti is wonderful. She has been great since day one. I'll store at no other unit moving forward. She will always have my business. Joseph was very helpful and for that I'm thankful. You both are awesome!!!! Thanks for all your help!!!
Joseph has given me and my family great customer service at this location. I highly recomend this facility. I have had at least one unit and currently 3 unints going back to 2018.
Great service. Always helpful.
Ms. Patti was amazing! She was kind, helpful, and knowledgeable. The process was really quick and smooth. The location is also very secure so you know your property is safe.
Patti was amazing! Everything was smooth and professional. Space is easy to access with my app.
Great experience! Shout out to Patti who was extremely helpful, courteous and friendly! Very clean and safe facilities. Would definitely recommend.
Patti was great and super helpful!
Patti was awesome. Thank you guys.
Patti helped me with my payment and explained the app...
Mrs. Patti and Mrs. Jackie was very helpful, they made sure I got everything I needed. They both always greets me with a smile! I appreciate them both very much!!
Joseph and Patti were very helpful with my needs. They do a wonderful job with any questions I had. Great people to meet. Will be using public storage because of them.
Patti has always been very helpful and knowledgeable. Takes care of what needs to be handled. I would recommend this location to anyone who asks.
Patti goes above and beyond all he time.
Patti was awesome and very helpful..
I had the joy of meeting Patti today to rent and she gave me the best customer service ever.... I would recommend her anytime. She's amazing
Excellent customer service and care by Patti and Jackie. They did not try to upsell me, but were attentive and thoughtful in helping me understand available storage solutions and what might fit best for my needs. The office and facility looked great and clean (unlike some other PS facilities and other competitor locations) so it was a great first impression and made me comfortable that I made the right decision to work with this business. Great storage options, great location, and convenient access features. On move-in day, Patti was right there ready to help with any need. Highly recommend this location to others - Public Storage in general has high marks and easily beats competitors, and in my experience this location particularly set itself apart from others in the area in pricing, availability, and Patti and Jackie’s customer service. If you care about your “stuff” you’re in good hands here!
The process of renting a space was quick and simple. Patti was exceptional and walked me through the app, access to the facility, and the layout of my storage unit. I would highly recommend for your storage needs. This location is very military friendly.
We have been loyal customers of Public Storage for years (in different states and for different durations). I continue to be impressed with the level of service and friendliness of the managing team in each location. Our latest rental was at the location on Sunset Blvd — and yet again, the management staff proved to be exceptional. During our long rental period, Patty quickly responded to any questions I asked and often provided additional information regarding storage options which I found to be very beneficial when making decisions about space and location. The location itself is easy to access/exit and the phone app makes gate control a snap. Even though we recently moved into a larger apt & no longer require an extra storage solution, I will always choose Public Storage (esp Sunset Blvd location) for any future storage needs. I know I never have to worry about my property with such a caring and efficient staff. A special thank you to Patty for all the help and advice you’ve provided during our acquaintance — you made both my moves so much less stressful and I cannot express how much I appreciate everything you do. Thanks again for a wonderful rental experience!
Jackie was professional, kind, and ensured we were set for success with the unit and the app. Thank you Jackie - You ROCK!!
My experience at Public storage , Mrs. Patti has excellent customer service. I love walking in and seeing her face, because she’s have a beautiful soul. Her customers is very knowledgeable and excellent. That’s why I rate her a 5 star . I wish I can rate her a 10 star rating.
Patti was so helpful with the entire process. She walked me through it and made sure everything was set up for a smooth move in.
Patti was awesome and a big help, as always.
Patti was very helpful with the process of navigating me through receiving a storage unit.
Patti as always is super helpful and goes out of her way to make sure everything is order.
Very clean and convenient location. The office manager, Patti, is also top notch, courteous and helpful.
Pati took her time to help me and went avobe an beyond to help. She was on point w communication and an amaxing custumer service.
Patty was so helpful! She went above and beyond for us to navigate the process.
Patti was very helpful; we recommend
Great experience with Public Storage. Patti is super helpful and nice! Would recommend!
Patti was so helpful and so sweet with everything I needed to get a storage unit and helpful when I was done needing the unit. Would recommend to anyone!
Held my unit online
Patti called my set an appointment
My experience with Patti was excellent,very nice person explained everything and most important cared about my needs
Excellent customer service Patti 10 stars
Angie
Ms Patti was very helpful during our time at public storage, I would use them again!
Excellent customer service. On two occasions I required help while at the storage facility, and was greatly satisfied to receive prompt assistance.
I received assistance jumpstart if my car battery, and a little help retrieving my gate code.
Jackie and Miss Patty is awesome in helping me with my storage needs.
Patti and Jackie are both super wonderful and professional! The facility is clean and secure and I will be doing business here for as long as I live in the area!
Patti was a really sweet lady
Amazing customer service! Very thorough, professional, and friendly!!! Highly recommend this place and the sweet lady that helped me!
Excellent service - thanks Patrick!
Mrs. Patti took great care of me and was sure to check up on me. She did a great job!!
I have dealt with Patti for a few years now. She is nothing short of amazing. Listens and takes care of your needs and always there to help. Thanks Patti for all you do to take care of us.
Patti was fantastic and extremely helpful. She was very patient with me, even after I selected the wrong check in date.
I had a wonderful stay here at the public storage on sunset in lexington sc . I would recommend anyone to stay here and ask for Mrs.Patti she is awesome !!!
On site management Patti was very convenient at helping me acquire and install new parts on site
Patti was very sweet and professional. She got me the perfect spot with no hiccups. 😃
Public storage sure has went down versus the competition on they have a long way of catching up
Miss Patti and Jackie are awsome.and helped with the app
Great customer service and adequate facility. Security code for the gate is an added safeguard for the unit. I would recommend them.
Ms Patti is wonderful! She helped with recommendations regarding packing supplies and told me where I could get a great ice cream taco. We also talked about frozen hot chocolate, very delicious. Would recommend most definitely! Love her!
VERY GREAT CUSTOMER SERVICE!! Mrs.Patti was a big help!!
PATTIE was so helpful too me! I highly recommend this place!!!
This facility is great. Patty helped me in such a professional and kind manner from beginning to end of my storage needs.
Great staff, easy access, good location, and decent prices
Patti was an amazing help from start to finish, giving the perfect location to the perfect size unit!! Thank you Patti for the greatest experience!!
Patti was very helpful! Ready to answer any question I had.
Easy to work with! Patti was a tremendous help.
Patti was excellent and helpful. While we weren’t in the area long, but there was never a problem and they were super accommodating!
Patti was amazing. We got everything taken care of in a timely fashion!! It was a great overall experience
I completed a move from FL and Patti worked with me to ensure a successful transfer. Everytime I called the office with a question/ concern she had always picked up and offered quick guidance.
Just a head up they aren't huge fans of big moving trailers like the Upack (relocubes are more acceptable) but luckily they worked with me as I was able to get a same day pick up.
The lock is included and they have equipment for sale if you come lacking (like I did).
Patti and Jackie were excellent in helping me get my storage unit I moved in on a rainy day and they helped me keep my things safe
Very good service. Patti was wonderful!
Patti was very helpful with everything that I asked and showing me the size storage I will need, very friendly and excellent customer service.
Patti was very helpful and professional. She is awesome!
Patti was awesome! Very smooth move out. Excellent customer service!
Nice facility. Ty and Patti both went above and beyond to assist with finding the perfect fit for our move. Both were extremely nice, helpful and professional!
Great experience. Patti was awesome and has always helped me out .
Great customers service very detailed and nice
Patti was the best she helped me when I first got here and when I had questions. Love her needs a raise
Patti and Jacqueline were so helpful!
Terrific experience. Great online system and customer support. Onsite, Patti was awesome to work with!
Highly recommend :-)
Patti was awesome! Answered all my questions and provided excellent customer service.
Laura was so kind and professional!
Patti is thorough and very helpful.
Wonderful experience with this public storage on Sunset Blvd in Lexington. Exceeded my expectations. I worked with Patty. She was extremely helpful and working out tough situation when I had a last minute moving issue with my moving company. She helped me get a unit fast and on the same day which eased a ton of stress. If you use this location make sure you speak to Patty and she will help you as best she can.
Mary is super nice. She helped me get my storage unit and goes the extra mile to make sure I am happy. She is friendly and accommodating. I highly recommend this place. Also super nice that the gate raises up.
Patti helped me out and it was very easy
Public Storage was a huge help when my business needed to store unsold Product fast. They immediately got a spot and only charge $1 on the intro month. Great Value!
Patti was super helpful mom
Public Storage is a very good place to store for your furniture and any other items. Jacqueline is very pleasant and has excellent customer service.
Patti and Jackie are fabulous clean facility and always helpfy
Jacqueline was great in showing me around and answered all my concerns will looking for a unit
Patti and Christy are AMAZING!! They always help me when needed. I rent two units from them and wouldn’t go anywhere else. Nicest, most professional individuals you meet. Don’t go anywhere else.
Update 9/29/22- Patti here at Public Storage is the person to see if you need something. Needed a parking space fairly quick and she came through for me. Process is easy and streamlined. Thanks, Patti for always taking care of our needs.
Best storage experience EVER !!!! Beautiful property. Friendly Folks.
Experience was awesome. Clean and safe. Patti was helpfull and amazing.
Stopped by to pay my monthly rent. I prefer pay at the office as opposed to paying online. Patti is usually there she is always so helpful and very pleasant. Once again she displayed her eagerness to help. In the past Patti and I have discussed anything from world politics to local restaurants. Can’t wait to try the BBQ restaurant she suggested today.
Thank you Patti
Thanks ms patti for the patience and the help.
Patti very great and very helpful
Thank you
Super easy process and great storage space!
Jacqueline was very helpful with all of my storage needs. I will definitely be back to this location. Thank you Jacqueline! You’re an all star!
The manager Jacqueline and Ms. Patti were very personable. They made the storage process comfortable. Ms. Patti was there when we arrived, she calmed uncertainty regarding the ability to pack items from the truck. Her experience and knowledge was apparent when describing the dimensions of the space in relation to the truck. She was professional, friendly, and approachable. I'm comfortable storing my personal items at Public Storage.
I went to this wonderful store and I was. welcomed by ms. Patti. She was able to direct me in the right direction to what I’m looking for. The facility was clean and very presentable.
Patty was a great help, she informed me that the lock is one of the best locks around and we couldn’t have been happier. Thank you patty
Patti helped my husband and I with getting us a big unit for all of our stuff ...we thank her so much for her customer service..ty
Tyrone was very helpful with getting what I need.
Great to work with. Unit was clean and staff very helpful.
Patti gave Great service!!!
Great place to store. Helpful staff. Boxes and packing supplies.
Patti went above and beyond! Highly recommend! Thank you Patti and Public Storage!!!
Mrs Patti was very Helpful when it came down to getting the storages very well mannered it was a joy working with her in getting my storage’s you need more worker just like her
Miss. Patti was a big help for me , as I was having an issue making a payment , she personally gave me a way to make my payments without having a late fee. She is is wonderful person and great customer service ! 10/10 recommend!
Patti was awesome and gave amazing customer service!
Patti was very helpful and answered any questions I had. She helped me in figuring out what size unit would be best for me. I would definitely recommend and use public storage again
Ms Patti is wonderful, met all my needs I'm needing in such short notice. Very informative 🙂
Thanks to Patti she is awesome....
Mrs. Patti was very nice and friendly. She was very concerned with how everything went on your move into the storage. Also she is very knowledgeable of her job duties. If you need a storage come see Mrs. Patti at Public Storage on Hwy 378 across from Hudson Barbecue.
Patti was very nice and helped me lease my storage unit. I appreciate her help very much
No hassle and no struggle! The customer service at this location is awesome and made the transactions from beginning to end. Thank you!!!
Patti was an excellent host. She helped us check in, find our unit, and brought us a cart!
Our move out experience was fantastic. Great service the entire time.