Public Storage Self-Storage Units at 245 Sanders Bluff Ln, Elgin, SC

Mrs. Linda has been so kind and has helped me out. She has gone above and beyond her duties to help me out. She is a wonderful person. I am so glad to us public storage. Thank you Mrs. Linda

I only rent here for one reason and one reason only LISTEN LINDA! Linda's the best. She gets ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ from me.

Public storage has been a life saver...also out of all the employees one has stood the most her name is Linda she has made our experience a pleasant experience...I've dealt with a few different storage companies and public storage in elgin south carolina on sanders bluff rd is the best....thanks to Linda she deserves a raise....thank you very much

Roz at the Elgin location showed only 5 star customer service and was very helpful..

Keisha was super awsome! She helped find the perfect unit and answered literally every question I have. I’m super grateful for kind people like her! I rented a 5X5 and it’s very spacious and clean 👍🏾bring your own lock if you can

Sheliah was super great !!!

Very helpful

Absolutely the best customer service I have received in a long Linda was so sweet to take them time to help us today she is such a sweet lady she stopped cleaning to show us around and find our space . The property is clean and very secure . I would recommend to anyone .

Linda was kind enough to show us around and take time to help us find the right size.

Great warehouse!!

Mariah went above and beyond to make sure I had the best experience possible. I highly recommend that if you use Public Storage, you go to her! She was knowledgeable of the property, and was kind and warm. I was beyond impressed!

Such amazing people and great service

Madelon was professional and helped me out tremendously.

My washer and dryer were stolen out of my storage unit upon return from deployment. My storage unit was marked ‘vacated’ and my account was terminated, denying me access to the property gates and storage unit without my knowing or consent. I reported this to the Property Manager [Linda] and District Manager [Bill]. They immediately instructed me to file an insurance claim before offering or attempting to review camera footage. After several phone calls regarding this matter, the District Manager and Property Manager allegedly reviewed the footage and both claimed the camera footage was not sufficient enough, nor able to reveal any evidence of my appliances being stolen. I had filed a Police Report , and a Richland County Sheriff’s Department Officer came to the property and asked to review and obtain the footage in regards to the ‘previous reported burglary crime’ . The Property Manager [Linda] refused to comply with the Officer and denied him access to any of the security footage. The insurance company associated with Public Storage will not contact you back regarding your claim, regardless of submitting all necessary proof and documentation of stolen property;(look up BBB reviews of Orange Door Storage Insurance), as you will find a plethora of negative reviews about claims being left unsolved, denied, or unpaid. As this fiasco has now grown into a legal lawsuit, I stress and advise to please do your research on BBB before making a decision to utilize this storage company, along with its required insurance company partner.

2023 Nov Update: Since recent discussion with the local office, the District Manager has reached out to get feedback. Action is being taken to ensure better services and communication. While local disposal is not allowed at the facility, there are local resources who can take items no longer needed. This office would be willing to provide a list of resources where one can drop off the items or arrange it to be picked up from the customer. Recently received email on dates of maintenance to to improve facilities. This is the quality of service and communication we all like to see. +2 Stars 2023 Oct Update: The facility is well put together, and is clean. But the original staff made this place worth doing business with. Price increases have been painful with little changes to the site. Calls answered by the Corporate line are the Achilles Heal of this business (No empathy. No thoughts conflict resolution, or consideration to options that could be leveraged). Good luck. ------------ Previous Review (5 Stars) ------------ Great customer service. Storage looks immaculate! Security control is better than expected. Pricing is on part with local storage facilities, with no signs of price gouging like others.

Cat was wonderful with helping us switch storage units. My husband and I appreciated the fact that she was knowledgeable and professional during the process.

Sabrina is really the best !! She really made it easy with finding space and upsizing my unit . I recommend her to anybody !!!

Linda was so helpful when our rent decrease she was so kind to take the time and help us with a smile and such sweet person

Linda has been very helpful and was very. Ice about working with us. She has always helped me if I had any problems.

I had a pleasure to speaking with both Sabrina and Eric on two separate occasions and both staff was incredibly welcoming and helpful. I would definitely recommend family and friends to this location.

This place is amazing! Customer service is great and prices are so good!!

Shout out to Eric Marcin for helping me out with my storage needs he was every helpful and professional I highly recommend this location just based on the experience I had with him if I could I would give a 100 star review 🤙

The facility is a warm atmosphere. The staff is very courtesy and goes above / beyond to ensure that all the customer needs are met.

Sweet person will help yget everything straight

Just wanted to come and leave a review!! I was helped by Brittany at the sanders bluff lane location and she was wonderful. Gave me step by step instructions on how to work the app opening gate, paying bill, helping me locate the unit!! Really a pleasure being greeted by such a friendly positive representative from the company!! Keep up the great work and excellent customer service !!

Great experience. Ms Britiny walked me to my space, explained everything thoroughly. Even went over the app and all features. Excellent customer service!

Britiny was is a good sale person. I enjoy her customer service was outstanding.

Very helpful and patient.

Britiny gave me superb service and fixed my concern! Great employee.