Public Storage Self-Storage Units at 4479 Rosewood Drive, Columbia, SC

Staff is always friendly!

Tiffany is a Very kind warm hearted person who is always willing to help

I had an exceptional experience at a self-storage facility, earning it a perfect 10/10 stars! From the moment I arrived, I was impressed by the immaculate premises and excellent organization. Stacie, the staff member, provided outstanding service with her warm demeanor and extensive knowledge. She helped me select the right unit, answered all my questions promptly, and went above and beyond to ensure my satisfaction. The facility's security measures and climate control added to the overall quality. If you're seeking a self-storage solution with exceptional service, I highly recommend this facility and Stacie.

Stacey really helped me out with my first time getting a storage unit very nice lady

I had an amazing experience at this location! It was my first time renting a storage unit with Public Storage, but Eric made it an easy task. He was very courteous and gave me all the info I needed to rent my unit. Great customer service!

The manager there today Sabrina Hill was such a help and so many ways , you should be proud to have her . She's a catch

Good service Sabrina was very respectful and for her to be new she handles things well

Cat was super fast and super professional with helping get my unit. Would recommend the public storage on rosewood to everyone! Thanks for all the help!

Cat was very helpful with getting me set up in a unit. Was able to visit on lunch break and get bk to work

Cat is always helpful

Cat was really helpful and she helped with the problem

Cat was great, she was super professional and was a great help in assisting!

Cat was amazing

Ms Cat was extremely kind and helpful. Good place to store your stuff. Good rates.

Cat was very professional in explaining to me everything I needed to know before occupying the space. I would recommend anyone to this location.

Shelia was very helpful. I thank her for everything she helped me with today.

Cat was AMAZING!! She delivered her service with a smile and was very VERY patient!! Saved us money and found us a closer storage near our new apartment!! 10/10 would recommend her!

Cat was very friendly and knowledgeable about the products. Top Notch Service! Thanks!

We have been very happy with billy taking care of problems with locker . always takes care of his buyers.thanks

Cat was very professional and caring. I feel confident with my decision.

Cat was a really big help today, helping me find a unit around town. Got me an amazing rate, come talk to her if you need any storage needs in rosewood.

Cat is great. Unit was assigned as soon as I reserved. Was able to contact manager directly. App to open gate really helps.

Awesome service!!

I went there the other day and spoke with a young lady name Tamia and she was AMAZING. Highly recommend speaking with her for any questions or concerns.

I went there yesterday to get information on getting storage space later in the year and Tamea was such a great help. I recommend ! Will be coming back to store !

Mom has a storage for me clean facility sweet employees

Sheliah was very helpful and friendly. She walked us to the only unit she had available sharing all the necessary information with us. When I thought I'd need more space she called the other locations and got the answers I needed. Very happy with the customer service and cleanliness of the property and the unit itself.

Wow!! Cecelia at the Rosewood area!! She was awesome to work with today! She was very knowledgeable of the storage information and very quick to make a rental happen. Very professional, kind, and helpful. Great customer service.

Sheliah was very friendly and answered all of my questions. She was very helpful.

Professional staff who explained everything well. Made the process easy.

Rented a unit online very easy process. When I had to go in the office Sheliah was very professional and helpful. She answered all my questions and made sure I was satisfied. Thank you Sheliah you made this a pleasant experience.

Just rented a unit here, and the check in was very smooth and fast. Sheliah is very nice and helpful, and she has an answer for any question. The unit was clean, and the facilities seem very nice.

super friendly and communicative! Sheliah made the whole process quick and painless!

I am from the Northeast and swung by the office because of a small error with my name spelt on the online registration form. Cat took wonderful care to walk me through the entire process. Very professional and courteous, all my questions were answered and requirements met. Thank you very much for such a fantastic service. Happy Holidays.

Cat was very helpful & professional

I really enjoyed working with Cat. She was very professional and nice and answered all of my questions. I really appreciate her. I would recommend my friends and family to this facility. 🥰

Customer Service Representative, Cat was Excellent!

Cat was nice and helpful

Cecelia at the Rosewood Drive site was absolutely excellent. Pure professionalism while at the same time going out of her way to provide excellent customer service. The location appears very secure in a good part of town. Very well maintained.

Next- Prices are Weigh to High

I came in to buy a few boxes. Cat helped me with a great bundle for what I was trying to purchase. Great customer service!!

Tyrone was great!

Suzann is always so nice and helpful to my mom.

Suzann is always so nice to my mom and I! Very nice property too!

Suzann is always so nice and helpful. Property always looks great.

Cat was very helpful and knowledgeable, very pleasant to deal with

Great place to store your goods.

Suzann was one of the sweetest people ive ever met, super helpful, went above and beyond what we expected! Absolutely the best experience.

Very polite and courteous service!

Very pleasant experience! Ms. Cat in the front office couldn’t have been more helpful and accommodating. Thanks.

Auction

Person on site was helpful believe her name was Erin. Will recommend this place to all my family and friends.

Cat was Excellent on everything, Presentation & sales

Erin was very helpful and friendly. She explained everything and gave me some good tips.

ERIN was amazing I will recommend her facility to everyone

Top notch customer service A+.

Very nice cat

Cat was excellent. Even when I called over the over the phone she was very polite. Because of her service I would definitely recommend Public Storage.

Cat was a very helpful and extremely patient with us... great customer service!!!

Ms. Cat has awsome customer service she was very helpful in many ways of customer service of takeing care of me and was able to help me find a better up grade roomstorage on your site .I am happy🤗 Thank you Ms.Cat

Great location. Friendly staff and Erin is awesome!

Erin is great! Always willing to assist.

Convenient location. Friendly employees who were helpful and answered all my questions!

I have paid at this location multiple times and the managers at this location are always very helpful !great place !

Erin rocks she helped me save time and money.

Thank you for your help Erin! She is so helpful and sweet!!

Ms. Cat was amazing in helping me find what i needed to find! 10/10 recommend this place!

Came in looking for extra storage office .Met with Cat , she rented me a larger unit for less than competitor

Great location and very helpful employees

Cat was very knowledgeable when we rented our storage unit. She was helpful, friendly and her explanations were very clear. The unit we rented was clean.

Great service and great prices, I got the labor day deal and saved 100 dollars.

AMAZING

Saw Cat today she was helpful with my questions. She told me about rentals that are on sale. I plan on coming with someone that's needs storage to help them save

Very clean facility, especially for being outdoors. I've always had great service with public storage and this location is no different.

Cat was super helpful!!

Very easy to make reservation. Clean and easily accessible. Great experience

Friendly staff and easy to get started.

Great customer service thanks Erin

Erin was so help with showing me the rates and sizes and I love her clean property!

Erin was great!

Erin is awesome!

Can't say I use these kind of places. Instead of spending money on them YARD SALE make yourself extra cash. Unless it's of personal value for you.

Erin is super helpful :D

Large Unit has continued to increase in price for the past 16 months I have rented from them. My large unit consistently has rats or mice in it b/c they apparently do not maintain any type of pest prevention... there is ALWAYS rat feces throughout my unit and I will attach a photo of this at a later time. The staff is marginal at best, District Manager NEVER returns phone calls and seems impossible to get a hold of. Front desk staff is ok, put frequently changes. My biggest complaint, and that of others (I met many other renters), was that for a 6 month period last year the main code protected security gate, which gives you access to EVERY storage unit, was broken and left open for ANYONE to enter at ANY TIME. Not only was this not immediately fixed, but every time ANY renter inquired as to when it would be fixed, we were given a complete run-around. Myself and a few others even tried to contact the corporate offices for Public Storage, but we were directed back to the location manager. I am going to secure another storage space with another facility as Public Storage has fallen short of keeping up their end of the contract to insure my storage space is CLEAN and SECURE.... they failed miserably.

Moving in was easy and erin was friendly!

Suzann was so awesome in getting the perfect unit for my needs!!!

Great customer service! Clean!

Erin at the rosewood dr. Center had a proper answer for all of my questions and was very kind.A++

Clean and friendly staff

Clean Location, nice facility, great service

The customer service of Destiny was excellent! She explained everything completely & accurately. She was patient, honest and always had a friendly smile & personality.

Erin was super helpful in helping me make a payment on my moms account thank you so much for all your help !!!!!

Clean property, friendly staff

Erin was very professional and made sure that she had time reserved for me even when I switched times on her at the last minutes. The unit works well.

Erin was great. She was friendly, knowledgeable and a delight to talk to. I got the storage space I needed! Thanks.

Will was great! Fast and easy! He helped with all the questions I have. Didn’t really have to ask anything because he knew all the questions I had! Great job Will!

Gloria was a wonderful and efficient customer representative. She was kind, helpful and friendly.

Gloria was very helpful

I had a wonder with Shea. She answered all of my questions and concerns. I definitely recommend this location. 28027

I went to this office in search of a unit to accommodate my car and staff Shea was very friendly and helpful with the moving process

At this location Emily was extremely helpful. Despite not having the unit size I needed available, she made sure to put me in contact with a nearby Public Storage, made a reservation, and made placing my things in storage much easier. Thanks, girl!

Loved Gloria, she helped so much made it a quick and painless process

From the moment I walked in, I received a heart warming welcome from Destiny. She made my experience smooth and easy. I would highly recommend this place to anyone looking for a storage unit.

Great place

Tremendous customer service, clean facilities and secure environment. Every time I go to check on my belongings or to add/take something from storage there is never a problem with parking or access. Thank you Public Storage!

Emily is awesome! She walked me through everything and explained! I will definitely be back

I went in to price some storage and Emily was very helpful and professional. All of my questions were answered and she was a pleasure to talk with.

Emily was very helpful and friendly!

Clean location, no issues

Emily was very friendly and helpful!

I was a customer of this property for four years and had an exceptional experience. The property is clean and secure and the staff was incredibly helpful. I would especially like to thank Bobbi for her customer service and care through my move out.

Excellent customer service from Jasmin. Very friendly and informative, highly recommend.

Jasmin was great!! She made checking in so easy and fast. The unit was very clean, and exactly as advertised. Jasmin made this a great experience!

Jasmine is wonderful! Terrific customer service from a warm and friendly professional.

We have a small storage unit here. The price is reasonable and we never have any issues. We went to the office today to buy some moving boxes for my Mom who is moving from Florida to South Carolina. Jasmin was so helpful explaining different options available and making suggestions based on our description of the move. She was friendly, knowledgeable and a big help. Thanks Jasmin!

Bobbi was the best! Very clean facility, safe. Everything you’d want in a storage place. Bobb being so nice and informative was icing on the cake. Thank you!!

Clean location, friendly manager. Very helpful!!

Jasmin has been very courteous and kind I feel like my items are very secure here shes awesome

Jasmin was very helpful from the beginning. I called several times to work out some details. She also made sure she followed up with me. She knows her job, gets it done and has fun while doing it.

Jasmine was very patient and explained everything. Her demeanor was pleasant and professional. She made sure I understood and answered all questions. A good representative for Public Storage.

Love this place Jasmin was so nice and helpful it took no time to help us and we was in and out with no problems thanks a lot Jasmin

Jasmin was very informative and great person to handle my purchase. She was super friendly and a absolute pleasure.

S/O to Jasmin, she was friendly and professional. It's hard to find good customer service these days. Greatly appreciated!

Jasmin is the best she explain everything and has a answer for every question this was my first and the best experience ever!😀😀

Jasmin was very professional, knowledgeable about her job, kind, helpful, and most importantly patient!! She made this one of the easiest processes I've ever been through! Thanks Jasmin for all your help!!

Great costumer service. Nia was great helping us today!

First time using a storage facility, definitely going to use Public Storage again, Ms. Nia is very professional, I enjoyed this experience!!!!

Jasmine was very helpful and efficient at her job.

Nia was great and very helpful!

Nia was very helpful today and stayed past closing time to ensure I understood everything about my rental process.

Nia was extremely helpful and really worked with me to make sure all my moving/storage needs were met.

Jasmin was outstanding

Great service by Dierdra and Jasmine! Clean property closer to University than you think. Perfect for storing student household over summer.

Great place! Jasmin was upbeat and very helpful.

Really great service, answered all my questions, and was very pleasant given it was Easter Sunday when I moved in.

Jasmine was awesome🤙🏻

Jasmin was the greatest! She made the rental process so easy. She was a very helpful, informative and polite young woman!

Great experience, my roommate and I needed storage for the summer. Jasmin was super helpful and friendly. Will definitely be going back next year

Manager was very helpful and friendly.

Came to buy boxes last week and Diedra was very helpful. Only sold me what I need. I will recommend this location. Great customer service !!!

Diedra was wonderful and super helpful. I would definitely use them again!

Jasmin at the front desk is so kind and helpful! I had a great experience moving in to Public Storage!

Jasmine and Deidra are so helpful and friendly! This is my second time using this Public Storage and they have not disappointed! Bonus: When we had the horrid floor in October 2015, my storage unit was at the edge of the property where major flooding and damage occurred. When I had the nerve to go check my unit, bone dry and all was fine - whew! Highly recommend!

Very professional. Jasmin was helpful and very polite. Glad I went there.

Nia was very helpful walked me through step by step of what I needed gave me good advice on how to store my stuff and also very kind and informative.

She was very nice & helpful I give her five stars because i like good customer service she give me every bid of that.

Nia gave really great service and was very kind and informative. She really made my experience at Public Storage a great one.

Great manager, excellent service

Angie provided fantastic service. She was very knowledgable, helpful and super friendly. I was very pleased and feel comfortable storing my furniture with this crew.

Nia was very helpful! Process was easy and fast!

Angi was extremely competent, helpful and a pleasure to deal with. She made the process very easy and completely explained all details! She is an absolute gem!! Highly recommend.

Nia was very helpful and professional, would recommend to others.

Great customer service, made a very stressful situation easier. Would this place to anyone.

Great customer service!

Great people great place, highly recommend!

Angi was very helpful and professional

Well please with the service and I would recommend them to my friends

Joanna is perfect! Extremely helpful!!

Joanna, was wonderful will refer to other customers.

Joanna, Extremely patient and helpful. Down to earth and understanding of situation I was in. Good place!

Joanna did an excellent job assisting me with the storage. I was very pleased with the customer service.

Joanna did an awesome job.

Joanna was super helpful and friendly! Great service!!

Joanna was great. She helped me find the exact unit for my needs

Joanna was great

Joanna was great!

Joanna was great

You pay more to store here at this location, but it is well worth it. Joanna the manager is second to none in the storage industry, and she has provided me absolutely the BEST service experience ever! I had so many mediocre, and even terrible experiences at other storage facilities over the years, I had come to expect inferior service. Even at a couple of other local storage locations in Columbia, prior to moving my household/business items here, the experience left so much to be desired. When I was lucky enough to get a unit at the Rosewood Drive location, (they usually have a wait list), I was thoroughly impressed with Joanna. She is friendly, professional, caring, and goes the extra mile to assist you, while making you feel as if you are the ONLY customer/renter on the lot, with her superior VIP treatment! She has been top shelf to work with! I highly recommend you call her before you place your items anywhere else! You will be so glad you did. Thank you again, Joanna for making my experience with your location seamless, stress-free, and worth telling all my friends about! :)

Joanna is awesome great zervice

Joanna was so sweet and professional. It was definitely great doing business with her.

Joanna

Joanna provided excellent service in a quick timely matter!

Joanna gave great service!

Joanna is fantastic. Such a big help!

Joanna is supper friendly and very efficient! She had so many customers but took care of each one of us!!! Awesome to work with.

Joanna was very helpful.brightened up my weekend

Joanna love her..Excellent customer service. Very professional.. Deserves a raise..

Joanna was great

Joanna was very helpful. Got me taken care of right away.

Joanna was fantastic and super helpful! Very prompt and proactive!

Joanna was very polite, courteous and knowledgeable when it comes to packing and moving.

Stephanie really helped me out & gave me a lot of options for units. nice, clean location & decent pricing.

Joanna was amazing So helpful and cheerful

I was late twenty days and they cut my lock off and replaced it with their lock and I had to buy another lock which cost 21.00. Plus their late charges are absurd and I wouldn't recommend anyone to use this storage place!!!

Joanna was very helpful and kind. She helped me find the right space for my needs and for the best price. I highly recommend storing with them!

Joanna made our day! We had driven 20 hours only to realize we did not have our storage key. Joanna found someone to help us out and get into our unit in a very timely and cheerful manner. I would recommend this public storage unit to anyone.

Joanna Great customer service

Joanna has a great personality,always smiling

Joanna was awesome

Joanna was great and very helpful

Joanna assisted me today. Very cheerful and helpful. I was in and out and everything taken care of very quickly.

Joanna was really helpful. She is awesome!

Joanna was very helpful and informative. The process was quick. Great job!!!

Joanna provided incredible customer service as I tried to navigate the best purchase. Without her help I know I would have made a horrible decision.

The service was great! Jasmine was very nice and helpful!

Joanna was very helpful!

Joanna was wonderful! Very nice and helpful.

Joanna is great always helpful

Joanna is fantastic. What huge help she is!

Joanna was an incredible help! Her customer service skills are top notch. Definitely recommend this company.

Joanna is absolutely amazing with her customers, She is very kind and was willing to answer any and all questions I had for her. Simply amazing thank you Joanna :D!

Went to rent my first ever storage locker today and had a great experience! Joanna told me everything I needed to know but didn't just fire off stuff at me. She showed me the locker and showed my how to get in the gate, all in all she was awesome!!

I was having a bad day, today... And the smile and excitement this young lady showed was awesome!!!!!!! Joanna's personality and sprit turned my day around, it made me feel good for the rest of the day. She is the best customer service person!!!!!!!!!!!!! Kudos to Public Storage for having a wonderful employee!!!!!!!!

Joanna, has been so helpful and professional. I watched her deal with two customers ahead of me and she was patient and kind to each of them.

God Bless Joanna! EXCELLENT customer service!!!! Helpful even though I didn't use her location.

Great facility. Really clean. Super nice staff

Joanna was very helpful

Joanna was so knowledgeable and easy to work with. I have previously used another storage facility, which does not even compare to the service or the well kept grounds of this facility.

Joanna is awesome and beautiful.always smiling

Joanna was great thanks for everything

Joanna is wonderful and there for her customers, she was very eager to assist me. I am very appreciative.

Joanna has awesome customer service and always helpful :)

Joanna was helpful and great

Joanna was very friendly and helpful

Joanna was very nice and very helpful! The unit was nice and clean. The only complaint I have is that I was not told ahead of time that insurance is REQUIRED which added more than $10.00 a month to the rental fee.

Joanna was excellent professional and friendly!

Great, although they charge $11/mo for insurance that cannot be waived

Joanna is the best! Even though I make her life so much more difficult sometimes than needed, she's always been so nice to me. Immediately recognizes me every time I walk in the door which shows she takes time to know the customer. Always a good attitude as well. I have yet to have an issue with Joanna and am always glad to see her smiling face when I walk in the door!

Joanna is wonderful!!!

I had a wonderful experience with Joanna , she was very helpful to me and helped me get the right storage I needed. Thank you so much Joanna for your help in information.

Joanna has great customer service. She explained everything to me and explained exactly what I would need, not only the right size for my items but what I would need to protect them while stored away.

Joanna was fantastic today. She was able to answer all of my questions and point me in the right direction for my storage concerns.

went in to inquire about a space the lady working was very helpful, answered all my questions and took time to explain things so i could make my decision on what i needed to fit my things and secure them while storing. thank you and will be recommending your company

Joanna is amazing and great customer service

Joanna was awesome

Joanna was a joy to work with. Very helpful with everything

I needed a storage place but didn't have the big amount most storage companies ask for.. Then I asked my sister-in-law and she suggested "Public Storage.." with the 1 dollar move in special and the very friendly service Joanna provided, I was very happy and stress free.. I will tell anyone how nice, caring and professional Public Storage and Joanna was to me! Especially on this day of hurt because I had to move. . THANK YOU Joanna! Even in the mist of my "mean" attitude, you stayed true to what I feel Public Storage customer service is all about! If not, then you wouldn't have gone the extra mile for me..

Joanna Main

Joanna was very helpful

Great Customer Service!! Joanna was cheerful, helpful and knowledgable!

Best customer service ever. Joanna was very helpful and made the process very fast and straightforward. Thank you so much!

Joanna was amazing. Made a hectic day easy and fast

Joanna was awesome

Very helpful

Thank God for Bruce, he was able to get me into one of the last available units in my hour of need. The facilities are clean and safe, and Bruce showed me my unit and helped me complete the process quickly, as well as helping me save 50% on the first month. He was very friendly and knowledgeable. This is my last year at USC, but I will be sure to recommend him to all my friends who have more time at school here.

Joanna was amazing great customer service

Joanna was fantasic

Joanna was awesome

Joanna was very friendly. Great customer service.

Joanna is awesome! She is so friendly and extremely helpful!

Joanna was very professional and courteous with the entire move in process. She is the bomb!

Joanna is very friendly and great laughd

Joanna was able to help us out when we realized last minute that my daughter and her 3 friends had rented a space which was way too small! She was professional and nice. We were so relieved that she was able to resolve the problem for us immediately. Joanna also helped me the other day when I called with a billing question. She was as friendly as could be!

Easy to work with and Joanna was great help with getting my unit!

Joanna is a rock star

Joanna very helpful.having to move again. Made great suggestions on packing and storing. Made stressful situation better

Joanna was great

Joanna is a god send. Always helpful,willing to go that extra step for her customers. Very friendly with a smile every time. Thank you for being who you are.

Joanna rocks!

I've always gotten great service from Public Storage. Joanna always reminded if I was late. She also helped me set up auto pay account. I have and recommend your business to family and friends.

The staff is always pleasant. Feel at ease asking any questions about the property during my visits.

Joanna and Bruce were very helpful and professional. Great customer service. I will definitely consider this location again should I need a storage unit in the future.

Joanna very nice. Great customer service

Joanna was awesome

Joanna is awesome. Always helpful

I moved in last week. Even though it was raining and she barely had a voice Joanna managed to make it an fun and friendly experience. The conversation and laughter managed to brighten up my day. She gave me several helpful tips to make moving as easy and fast as possible.It truly was 5 star service. Thank you so much.

Joanna is very professional and have a wonderful work ethic. She strives to be the best at what she does and works very hard to get the job done. She's intelligent and is a wonderful leader. She continues to strive to be the best at what she does.

Pleasant experience every time I walk through the door. Joanna is a joy. Friendly and very helpful.

Very great experience and would highly recommend ...Joanna is very professional and helpful with a smile.She has always led me in the right direction and makes sure that it fits my budget as well. The property is always very well kept and I am very selective in where I store my belongings..Thank you Joanna and company for meeting my needs and doing it in a very friendly manner :)

Joanna is a very professional individual that strives to meet the needs of everyone. She is very helpful and and a hard worker. She is a fine asset to any company.

Joanna is so friendly.great helpful personality

Great experience and Highly recommend! Joanna was awesome to work with. She was professional, friendly and extremely helpful! Thank you for doing such a great job!

We've been with this public storage location for well over a year. It has been a very good experience. Joanna is always...and I mean Always available for help. She returns calls immediately and is aware of the most minute details about the customer. I travel a great deal for work on extended long-term stays, and for this reason I have had storage units all over the world. I can honestly say Joanna has been the most customer friendly and efficient person I have dealt with...JWalker

Joanna was great very friendly and helpful. Made everything easy

All of the staff at Rosewood Public Storage are helpful and courteous. Joanna in particularly is friendly and it's always a pleasure to do business with her. It's great to be greeted with her smile.

Joanna is awesome.knows me by name always great personality.brightens my day everytime

Joanna is great all smiles and friendly

Joanna is Lovely. Great personality

Joanna is awesome!!! I will be a customer because of her excellent customer service.

Joanna was very pleasant. Every time I come in to pay my bill she greets me with a smile and pleasant conversation

Joanna provided 5 star service for me today and i want everyone to know if u have any storage needs she is the one to see!!!

Derrell was great! My paperwork was ready when I arrived so it made it quick and easy.

I came in last week to pay on a reserved unit. Joanna was more than helpful with showing the unit and explaining the process and fees. I was short on money so she worked with me so that I could come back today to pay for the unit. Joanna was excellent! I really appreciate her understanding. She was friendly and welcoming and I feel great in knowing I selected this property to store my belongings! Thank you!!

I have been with Public Storage a couple of years and Joanna has always given great customer service. Friendly and always willing to go that extra little bit to help out when needed. Have enjoyed my time at this property and always welcomed with a smile from Joanna and staff. Great job. Keep it up.

Our experience yesterday warrants a review. Bruce was very helpful and thorough. At his suggestion, we completed the registration online and were ready to go in minutes after seeing the spot and completing the paperwork. We were unloaded and back home in no time flat. Thank you for the great customer service!

From the moment I stepped into the office, the staff was exceptional. Joanna was a big help, and explained everything very thoroughly. She even drove me in the golf cart to get to my storage room, which is pretty far from the entrance. She had a very cheery disposition and answered all of my questions. When I went back the next day, she happily gave me security code again as I had left mine home. Two thumbs up!!!

I have only had a unit here for two months, but I have been very impressed with the customer service here. After a small snafu with my online account that affected my monthly bill (my fault, not theirs), facility manager Joanna and her district manager Paul were SO helpful. The snafu basically meant that I unknowingly missed a payment and was charged a late fee, and Joanna completely stayed on top of it to help ensure that the late fee was taken off. It's not every business that will call YOU to make sure you're doing what you need to do so that they can give YOU your money back, but Joanna certainly did. Two times when I called right at closing time (which I know is very annoying but I didn't have another time to call), she didn't hurry me off the phone at all but was patient and friendly. All that and extremely low rent too! I really don't write reviews often, but I truly was impressed by Joanna and Paul (and the other location employee Bruce). I highly recommend renting a unit here if you're looking for storage space.