Public Storage Self-Storage Units at 7923 Garners Ferry Rd, Columbia, SC

Great service

Cat is the best at what she does

Cat was helpful

Cat helped me find my space

Cat was so nice thanks Cat for your help

Very smooth and easy process. Cat answered all my questions and the service was great!

Cat was extremely helpful and detailed during the rental process!!! She’s very knowledgeable and friendly

SHEA IS A WONDERFUL REP VERY PROFESSIONAL ,PERSONABLE ,HELPFUL AND VERY POLITE .

Thanks for saving me time and money!!! Shea was so helpful and nice.

Cat is very professional, courteous, knowledgeable with a great personality

Thanks Cat for putting me the unit I actually need

Cat was very helpful had great customer service skills.. made the transaction smooth and easy

Cat Great customer service! Very helpful with all the questions I had!!!

Cat was helpful with the rental

Cat was professional and very helpful.

Ms. Ashley is wonderful and provided me with great help. She is very kind

Every time I see Ms. Ashley she is always outside cleaning up and she is very good help.

Thank you Ashley for helping me get through the gate

Thank you Ashley for help me rent my unit. She was very pleasant!

Thank you for helping me secure a unit.

Ashley was excellent help and I hope you have more employees like her!

Ashley is great! Very pleasant and professional. Answered all our questions.

Thank you so much Ms. Ashley for helping me get my unit and purchase boxes. You are the best!!!!

Cat was a great help. Very kind and inviting.

Super easy setup, and Kat was super friendly, quick and helpful.

Cat was helpful with explaing how the app works with my other unit at another store

Mrs cat was was wonderful. Great experience getting set up

Cat was very helpful! Quick and EZ!!!

Cat was very helpful and professional.. DNR was very helpful

Cat were helpful with my public storage app and customer service

Miss cat was adorable she had patient for a senior sister as of myself we need more people that have patience out here customer service means a lot to me at this age thank you for her

Cat was very helpful and patient in getting me taken care of at closing.

Cat , This employee was very good in helping me, she was very helpful and kind.thank.

Cat helped me download the app , create my account so I don't have to get out of my car in the rain to come onto the property

Ms. Cat was very helpful on today. I had a storage that clearly wasn’t the correct size and she definitely corrected the situation and made it less stressful. Thank you so much!!!!!!!

Cat was most helpful in assisting me as I downsized to a smaller storage unit. She made sure the transition went quickly and smoothly.

Cat ,she was a blessing to me !!!

Cat was helpful with my lease

Cat was such a help

Cat was extremely helpful in getting me set up with a perfect unit. Highly recommend her I’m assisting you with all your storage needs

Kat and shea!!Shea!!! Went out of their way to help me move to this new city!!!!

Cat was helpful with my insurance

Great facility. I just stopped in and worked with Cat. She was a tremendous help! Cat showed me to my storage unit (I went to the wrong one) and walked me through the entire process of what needed to be done to lock up once done. She also reminded me to reach out for help at the office if I needed any further assistance. A+ facility!

Convenient

Cat was more than helpful with helping us get into my unit

Make sure to ask for Shea. She is the best. She was very nice and friendly. She walked us thru the entire process.

Shea did a great job from beginning to end. Showing us the unit and offering an idea of how payments are made. She did awesome.

My wife and I love Shea. She is so sweet and friendly. The companies need 10 more of her.

Cat was very helpful, very nice and friendly

Cat was very nice and helpful as always.She's always pleasant and willing to help in she can. She's truly been a Blessing.

Air conditioned unit was perfect for the machine I was storing. Great staff and easy access.

Cat was so very helpful. She know her job very well. She was very great. I just love dealing with her. She is his awesome

Shea is so also great personality!!!

The lady who runs this place (gosh I am horrible at remembering names) is so nice and goes above and beyond for her guests. I received an email yesterday from their corporate office telling me my rent is increased by 40%! So I scheduled a move out. This awesome lady called me this morning and after working a few hours on it, she has managed to stop it from increasing for at least 3 months! Easy to talk to and so accommodating! Nice to see folks like this are still around in the business world! Thanks!

Mrs. Cat attended me and was very kind and helped me with what I needed

This location was awesome, I worked with Cat and she was so kind and informative. I definitely recommend using this location of Public Storage!

Shea and cat were the most helpful women during experience with public storage. This was my time renting with company and they were very efficient in explaining how the process works. I give them 5 stars

Shea was so helpful with my move in process. She helped me save time and money!

Cat helped me get in very quickly and was courteous to all the questions I had. Thank you so much. I will definitely be a repeat customer.

Brandy is the best!!!!!

Great store

Cat was amazing!! Very knowledgeable & worked with me on a lot of last minute issues. I’m thankful, thank you Cat!!

Ms Cecelia I will give her a five star she was very polite she was very friendly she did my paperwork just in time we giggle for a little I like her alote

Great customer service experience and loved the friendliness of the office staff ..Shea was a huge help and took care of everything in a professional manner.

Very clean and organized. The process was smooth and easy thanks to the manager Shea. She is very knowledgeable and accommodating. I hate the moving process but this location has made it easy on me.

Thank You Vicky What an awesome lady to deal with

Received a Very welcoming Great service from glona

Bill was an awesome and professional manager that I have encountered in the storage business. He truly is an asset to your organization. A true winner!

The young lady was very nice and very nice and greet you as you come in the door she explain everything to you and make sure you knew what you was getting i needed a 5/10 she told me it was small but me knowing to pack stuff she was right i needed a bigger unit but i worked it out and laugh at myself and said you should have listen to her.

Easy to access, no issues while inside or around the area. Process to rent storage is simple too.

I have a storage unit at the 7923 Garners Ferry Road location. I have not been to my unit for quite some time. Months ago the lock on my unit was damaged by someone who thought it was their unit and tried to open it . Public storage informed me and replaced the lock with a new kind of lock. Today I went and tried to unlock my unit, the key worked but I could not slide the bar over. After several attempts I called for help and was told someone would come from a nearby location (there were no staff in the office where I was). A young lady called Morgan came with a spray to see if it just needed some greasing. I showed her how I had put the key in and it turned fine but I could not move the bar over. Well she just reached up and taking hold of the key she just pulled and out came the key and the middle of the lock (which is how this lock works). The bar moved over with no problem. I felt so stupid. In my defense I had not used this lock before. I apologized profusely to Morgan for making her leave her location at another Public Storage facility to come to help me only to figure out I just did not know how the lock worked. Morgan just smiled and assured me it was fine and she was happy to help me. She could have had an attitude but she was so nice and did not make me feel stupid at all. Thank you Morgan. Your customer service is A1.

Love the manager and the place is so clean

Shea was so helpful with my move in process. She was very helpful during a difficult time.

Do not use! On April 1, 2012 I lost everything due to their negligence which caused a massive fire, look it up. They hid from us tenants the real reason it happened so we couldn’t sue them. They kept saying we didn’t take out the Ins so nothing they could do. I lost sentimental items that could never be replaced. I also made my monthly pymt for April a day before the fire. They would never refund my payment, they offered me a new rental space. I tried explaining I didn’t need one now as everything I stored had burnt. Never got my money back. Thank goodness I only used this unit for extra stuff I didn’t have room for. Well @ 2015 I had no option but to use the same location on Garners Ferry Rd. Out of money and had to use them for the price. In 2016 I went to move my stuff and the wood @ the door opening was infested with what I thought was some type of ant. Than I realized all my boxes stored along that wall were ruined and filled with what looked like dirt tunnels. I checked the wood frame @ several units down from mine, they all had the same damage. I had taken numerous photos and went to a local pest control company down the street. They confirmed it was definitely termites. They told me what to look for on my wooden furniture to see if they were infested. I also got a spray treatment from them. My wood furniture stored in the middle appeared to be ok and no signs of damage. When I reported it to the front office with pictures and written verification from pest control. They said nothing they could do. Armed with the advice and purchased chemicals, I set out to kill any live creatures. Once that was done, and armed with a vacuum cleaner, I proceeded to throughly vacuum all material covered furniture before loading in an open back truck. The boxes I vacuumed best I could. Numerous boxed items couldn’t be salvaged and thrown in their dumpster. Once again Public Storage caused me to lose precious items. Unfortunately at both times I didn’t have the funds to hire an Atty. Please do not use this company. The price is low for a reason.

Omg Marissa was so wonderful she helped me get a storage her customer service was perfect .she helped me understand everything and the price was perfect .Thankyou so much Marissa for helping me get storage and figuring out how much space I needed it

Great experience with wonderful customer service...even in cold rainy weather. Marissa is top notch!

Excellent. The staff was and is very courteous and friendly.

Cat she every helpful and professional

Ok

I spoke with Cat about a unit. I live of Bush River rd. She talked me thru the online process. It saved was convient and saved me a lot of time and money.

Nice set up. Price went up... It was probably somewhere in the fine print. Hours could be extended.

She was very helpful and nice in helping with my storage contract. Up front about everything thx

My experience was very pleasant. The manager Sha was awesome, she assisted me with opening my new storage unit with friendliness, professionalism, and most importantly a wonderful smile.

Staff was polite and my experience was very pleasant

Very responsive to the needs and customers(me). Shea called me to make sure everything was good. Definitely takes the time to make sure my happiness comes first. Thank you!

The property is very clean and the staff is very professional. I had my stuff in storage there for over a year and the whole time I never had any issues with anything.

I would like to say that Ms. Cat was very pleasant to work with she helped me with my needs and was very professional with her job because of her I would recommend others

Cat was very helpful

Efficient, clean and very helpful staff.

Great storage unit cheap price

Cat and Susan provided excellent customer service

I had a really great experience last week renting my Storage unit. Suzann was very nice and made the process simple and quick. Highly recommend her and this property.

Cat is very professional. I enjoyed her....very helpful. Thanks again for help Cat!

Car was wonderful and very helpful this morning

Cat was highly professional and very helpful. Thank you very much!

Don't rely on anything anyone in the office tells you. Apparently not everyone is trained enough and knows what they are doing and you'll be told multiple different things and not even helped when you've been bold face lied to. Just do business somewhere else, the prices aren't worth dealing with the customer service. And current Tennant's if you call MAKE them email you a copy of the 'NOTES' because apparently they can lie and waste your time and it doesn't matter as long as it's not in 'the notes' they'll try to get you! They act super nice while they're trying to get your money so be warned!!!!

Jelyn and Suzan were really helpful in helping me move in thanks so much ladies !

I was told I would only be charged for days I use because I'm moving out on the 7th. Susanne then proceeded to charge me the full month and told me nothing could be done for reimbursement.. then when I come back to ask questions Susanne and the other worker locked me out and refused to talk to me. You're whole company is trash. Thanks for robbing me Susanne

Great experience and a fantastic manger. Thanks Suzann.

Suzann was so nice and made the process very easy.

Suzann Loved her experience with helping me find a storage space not for me but my som. Very good business lady great person to have on site. Thanks Suzann 😎

Suzann was great at helping figure out what size unit I needed. She is very professional and nice.

Easy and quick process thanks to Suzann. Very clean property too.

Cat was fun great time

Suzann is always so nice and helpful. Highly recommend this location!

Cat was so helpful I recommend you guys to try this storage I promise you.you won’t regret it.

I recently reserved a unit at this location. When I arrived to check-in I was told there were no units left! However, the manager and assistant were extremely helpful in locating a similar unit for an even lower price at a closer, better location, so all was good. Occasionally there are silver linings!

I was one month behind on a payment. I got an email on Friday the 29th that if I didn’t make a payment by the 30th I would be charged a $48 fee. Well the 30th was a Sat and my payment wasn’t processed until Monday so I got charged a $48 fee on top of the $20 late fee. They also cut my lock off and put theirs on. Then told me I could pay $21.50 for a new lock. Seriously! After $68 in fees for 1 month. I also communicated with them during that 30 days. I also received multiple emails about them auctioning off my stuff. One month, with communicating with them. Wow nice way to treat people. Do not recommend. There are plenty of storage places. Shop Around!!

The staff made our temporary change as painless as possible. The process was quick and easy. Cat was especially helpful. Thank you for all your help! We look forward to working with you all!

Cat was very good and also professional the entire time

Had a great experience at this location. Wil was professional, helpful, and efficient. I submitted a hold and had my belongings in the unit the same day. Just an all around seamless process. Thank you, Wil!

Cat was great thanks!

Cat was really nice despite the rain she rented my unit

Cat did a great job being patient helping me get the space I needed

Cat was the best representative I've ever dealt with. Thank you for blessing me with such a wonderful first time experience with this radiant representative.

Cat has been very informative and respectively curious. I'm thankful for her service.

Cat did a great job of getting me into my unit quickly with no hassles! Thx

Today I rented a storage unit from Public Storage. The customer service was great and the process was smooth. The manger Cat is detail oriented, and really took time to explain not only the options, but the additional products that would make this transition easier. I would definitely rent again from Public Storage should the need arrive. Thanks Cat for your help.

Jaleyn Was amazing and made the experience a breeze

Cat was great at front desk. Storage just what I needed at affordable price. Thanks for being there!

Suzanne and Celie did a great job. They have great customer service. The process didnt take long. Suzanne did a great job fully explaining everything.

Mrs Cat was fabulous 🥰

Cat helped me get the correct storage and saved me some money

Cat was great made my rental easy

Great service and extremely professional. Military friendly.

Cat was an excellent person to help me with my rental

Suzann was amazing! Thank you so much!

Thank you Will for a wonderful experience!! You answered all my questions and made the process very smooth and fast. Looking forward to continuing doing business with you guys in the future.

Celie was excellent in getting me the right storage unit. Very friendly and nice.

Wonderful people! Helped my daughter get her lock taken off in a matter of minutes! A process that usually takes several days!!!!Thanks again PUBLIC STORAGE!!!!!

Cecilia was very delightful, answered all questions throughly making it easy to understand! I can see myself here for a while.

Suzann is always so nice to my mom when she is at Public Storage sorting through her unit.

Suzann has been such a big help to me and my daughter over the past few days!

Jelyn was great! Easy rental and great customer service!

Me Susan has been a blessing Would recommend her services for your storage needs

Mary Jane and suzann was awesome and I highly recommend them for your storage needs.

Suzann is always professional and excelled at helping me with my needs going into Public Storage. Always a pleasure.

I had a wonderful experience with Cat. I was feeling down and she genuinely made me feel better from her great customer service. She took her time to go over everything thoroughly and was able to give me a bigger space for a cheaper price. TRULY AMAZING. I’d just like to thank her for being genuinely nice.

The location is ideal. The staff is super great!!! The units are in excellent condition. The only problem is that the rate is ALWAYS going up, next year.

Good customer service

Why are so many self-storage places overpriced?!

awesome customer service, super clean facility! would recommend to anyone and everyone

Some douche bag with glasses failed to tell me about the WHOLE months rent you have to pay if you cancel on THAT months rent. Incompetence and I hope their happy about charging a day of storage for a whole months rent. Thiefs.

Jelyn was very sweet and helpful.

Brandy was very nice and helpful!

Friendly staff clean facility

Awesome customer service!!

Ms. CAT was very helpful to me this was my 1st time getting a storage unit and she really made me feel very comfortable....I'm Happy!!!!!

Brandy and Harmon were great. They knew exactly what I needed and took great care of me. Great customer service!!!

Angie was excellent and explained everything thoroughly for me.

Joanna was awesome

Kieraa did a awseome job and ms brandy

Great place, saved money, Brandy is awesome and great help

Great place for storage needs

First Time here! Very nice and clean facility. Great Specials for the 1st month. Come check them out! Ask for Brandy😊

Je'Lyn was very helpful to my son in law when he went to rent.

It's a good thing.

Suzann and Je'lyn were awesome and super helpful! They were very friendly and knowledgable about the units and the area. I am very happy to be using this storage unit!

I recently opened a storage unit with this facility. Je'Lyn and Angi were SO sweet and helpful! They made my experience fast and easy. They even came out to my unit right away to fix the lock when I was having trouble opening it. Thanks so much!

Brandy was awesome. The check in process was efficient and painless. The rate was exactly as quoted online and she was very helpful.

Stopped by PS today looking to obtain a storage space for my belongings and was greeted by Brandy. She was really helpful in squaring me away with a unit even when I couldn't makeup my mind after looking at a couple of sizes haha. Great customer service and very knowledgeable Was well taken care of and got my unit for the future. Thanks Brandy

Had Je'lyn and Brandy help me, they're pretty good help, checked out unit in person and they had all the right answers to my questions. Definitely recommend!

Great service and very convenient location.

The woman are very knowledgeable and explained everything in detail. Even helped transfer our reservation because we picked the wrong location. Property is very big though so if you need one at this location it's well designed and has plenty of security. Excellent Customer Service!!!

Great customer service. Je'Lyn is a sweetheart

I had to pay a friends storage bill and the managers in the office were really helpful at helping me do that thank you again !

I am having to put my code in one too many times before the gate opens!! I have tried 18 times already as i have to do every single time that I come here. My fingers are cold and I have shut my car off trying to get in the gate!! I should have been gone by now and I'm STILL trying to get in!!!! Please put a new keypad up on the outside of the gate!! I called for a manager last time and nobody came out to assist me! However, the women staff is nice and professional and there was one guy that I have encountered once when making a payment who seemed to not even care to be there. This could be four stars if that one keypad gets replaced. That keypad alone is why I could not recommend the place to a deaf friend. She would not know by a "beep" if her code is going through properly or not.

My experience has been quick easy and painless. Brandy was extremely helpful

The customer service is awesome,ask for Brandy she is very nice and very polite .

Very kind and helpful. Thank you for your patience

The manager(Brandy) was very helpful and was able to answer all our questions.Facility looks clean and well maintained. We reserved unit. Thank You

Brandy was awesome! Stayed late after hours to get me in, great service !

Great service! Super helpful!

By Joanna

I wonder how long it takes to get a part for gate. The gate at this location is broken a lot. Aug 6 i first noticed it was broken again. Is the gate fixed yet?

Anybody know when the gate first broke this tine?

Wonderful experience! First time ever having needed to rent a storage space and Je’Lyn made that as pain free as humanly possible. Didn’t hurt that it was half off pricing for Labor Day weekend either. Would highly recommend...thank you!

Clean units friendly customer service

Great service and clean storage.

Good service and the team is very productive 😊👏🏾👏🏾👏🏾👏🏾👏🏾

Not as good as cube smart. I was not aware of any changes and first time paying payment on the 20th late they cut my lock on the 21 after I made a payment and told them I was out of state I asked if someone could come replace the lock i was told no any changes had to be done by me only. So the other person I share the unit with can not get in the unit anymore while I am away bc they are not on the account only put down as allowed access . This is crazy. The people are very nasty and it takes days sometimes for them to answer the phone I wouldn't recommend to anyone BAD PLACE

Staff here were very helpful deciding which storage size was perfect for my needs. Reasonable pricing and minimal paperwork. Definitely making moving easier.

The customer service from shea was great amd she was very helpful! The property was also very nice and clean.

If I could give a rating of 0 I would. They have unethical business practices and are only concerned with money. I've been with this location since They were CubeSmart. The facility is now nasty with no plans to clean the the carpet. They place fresher in the facility so that drowns any odor but by sight. They have increased rates and late fees without notification and although they have the ability to simply overclock your unit if late, they instead cut your lock forcing you to purchase another one from them at a 80% hike o. Price you could purchase the lock at walmart.

Brandy and Johanna were both awesome. I've used this location before and I'm back again.

Good place great staff

Nice person at location

This was our first time using a public storage facility. Brandy was so nice and helpful!

Gates old not easy to use. Hard it get in and out with traffic. Storage

Brandy was terrific

This is the worst service I've ever received anywhere!

Brandy was awesome excellent service and very nice I highly recommend this location.

Just help move a homes furniture into storage, staff helped me in and out, thanks

Brandy was very helpful

Danielle provides excellent customer service! highly recommend!

pauline, was awesome. She was very imformative and answered all my questions. YOU ROCK!!!!

We can't say enough about the great service we received from Brandy and Bobbi! We were traveling in from another state, had some delays and got there just before closing time, however, they stayed late and worked everything out for the 3 spaces we needed to rent. Considering we were keeping them from going home, they were very professional exhibiting excellent customer service! Thank you so much for all your help!

No ,never again will I use Public Storage. They have been rude to me and doing nothing to help me. It goes beyond common sense and courtesy. In fact the person , Mr Stang , with whom I spoke , who is a high ranking official in Public storage , hung up on me !! So no , when I get this matter settled , I will NEVER use them again !!

Watch your bill

Location is great, Everyone that work here, is very courteous and polite,

Great staff, Allison did a super job

Lil' Jasmine provided excellent customer service.

Nia was very helpful and thorough with all the sign up details. The space is clean and a good value. Many thanks!

Nia was awesome, she made sure I chose the right size storage for my stuff since I was moving from out of town. She answered all of my questions. Nia was very nice and patient through the whole process, even with my antsy 5 yr old asking a million questions. I would definitely recommend anyone looking for a storage unit to go in and speak with Nia.

We rented a storage unit for our daughter and were very pleased. They have excellent customer service, it was easy to use and there were no problems whatsoever.

Emily was great, she did a excellent job of assisting with our storage unit but gave us a long gate code when hers was short

Jasmin was such a wonderful person she helped us get the right size Storage space we needed.

Friendly and helpful staff, units are kind of worn, though.

Jasmine Super friendly!!!

My trailer was stolen as well as others trailers and there was no surveillance to back up the thief. The fact that many people had their trailers and campers stolen on the same day appears that the thieves were either an inside job or made numerous trips.

Jenny and Angie are great! Very friendly!

Jasmin was a big help she got us in and out and she was very respectful

I visited two Public Storage sites. Both representatives call me with me about storage sizes, items to be stored and packing methods and materials. I was shown the room sizes, a visual inspection was very helpful. We discussed property maintenance and care considerations for the local climate. Diedre and Jasmine were both knowledgeable, personable, and extremely helpful. Fantastic customer service. I will make a lease and recommend their company and the facilities. Kim, Savannah.

Awesome customer service! My husband and I were rushing to get there before they closed and kept getting stuck in traffic. We're moving to the area and were pulling a full trailer and truck load that needed to be unloaded before we checked in to a hotel that night. The two amazing ladies offered to stay past closing to wait for us to get there. They were friendly, helpful, and very understanding of our situation. We couldn't have asked for better customer service! Thank you ladies!

Go see Jasmin at Public Storage shes awesome, she helped me get in and out fast with the best options available! Great Job Jasmin keep up the GREAT work!

Brandy and Jasmine were very helpful and made my experience very easy

Jasmin was very pleasant and helpful.

They helped me alot at the last minute! Brandy was really great. Give her a bonus!!!!

Jasmin was AWESOME DAMMIT! GREAT COMMUNICATION SKILLS!

Jasmin was awesome! Very helpful and courteous! Very good hire! Give this girl a raise!

Jasmine has such a good personality, and willing to help by much as possible.

Brandy and Angie are super sweet and abundantly helpful. I've stored here before and its great to be back!

Great ! Brandy was very helpful and knowledgeable about any questions we had. Prices are great and not too expensive!

Awesome worker.... The walk through was easy and simple

Jasmine was real helpful at helping me on short notice on finding a unit will recommend her to most helpful to anyone

Great service very nice people, very helpful good prices

Jasmin was awesome she made it quick and easy I recommend this storage place to anyone who doesnt want hassle

Jasmine was AWESOME!!!

Very nice lady, and helpful. She made sure that I understood everything. (Nia)

Jasmine was the most helpful attendent i could have asked for..she made moving a breeze and got me the equipment i needed..reasonable prices and informed me head to toe...

Nia and brandy are so great and cheerful. Definitely thumbs up

Jasmine was Great! Assisted me with all of my needs. I will suggest this public storage to anyone!!!

Jasmine was awesome. She got me un and out.

Very good customer service skills. Ms. Jasmine Jackson made sure i got the best unit with a great price!!! Process took about 30 mins tops!!! In & out in no time!!

Jasmin was phenomenal delight and a pleasure to be served by! Omg!!!

Jamin is the best! Excellent customer service....

Great customer service from francina and brandy Came in to make a payment systems were down but they really showed me that they admire their customers, Nice job ladies

I highly recommend the Public Storage on Garners Ferry Road to everyone. Very clean storage facility and friendly staff. Best experience with a storage facility. Francina is wonderful to work with.

The first public storage site we went to had nothing available but Nia was very helpful in finding another nearby location that had availabilities and she provided us with all the various options. Once we arrived at the Garners Ferry location, Brandy jumped right in and provided us with all the information and support to get the storage unit we needed. All of this was done based on a last minute decision we made and there were absolutely no hassles. I would highly recommend these properties and these ladies.

Nia provided amazing customer service and helped my roommate and I secure a storage unit in a stress free manner. After having difficulty with another storage facility it was very nice to have such great customer service!

Jasmin was great with customer service. She rented my unit to me and answered all of my questions. Definitely rent at this location before all of the units are gone.

Great and helpful staff

Jasmin provided us with great customer service. She is very friendly and helpful for our first time using a Storage facility. If i ever need a storage unit i will be returning here.

Brandy with such great help wonderful with handling business will recommend to other people.Thanks for making a bad day a great day!

Stephanie and Nikki were very helpful in letting me know what was needed. They were courteous and patient, which goes a long way, especially dealing with customers. Thanks.

Your manager stephanie was a great help she is knowledgeable and sweet....ask for her!!!!

Stephanie is a great manager a joy to be around

Stephanie was very nice and recommended the quick pack. Brandy was also sweet. Nia was very helpful and I will suggest this location to everyone.

Niap wery good, understandable, informative and quick! Thank you!

Stephanie was perfect she is sweet and knowledgeable

Service was awesome ....

Stephanie was amazing

Brandy provided superior customer service. The moving process was made so much easier by the assistance she provided.

Stephanie is great she is a joy to be around

Brandy and staff have excellent customer service. They are very friendly,they are willing to help you in every way possible. I would recommend everybody to go to Public Storage at this location.

Stephanie was a great help and excellent customer service!

Andrale was phenomenal! Her professionalism, patience and courtesy were exceptional. She managed multiple customers with ease and went out of her way to help me with last-minute questions and requests. You Rock, Lady! Thank you much!

Brandy and Nia were great

I had great service, speedy and efficient.

Brandy was extremely helpful, very informative and is very good at her job. Needs a raise.

Stephanie was off chain !!!!!!!!!

Stephenie is the best AMAZING spirit!!!!

Stephanie was amazing !!

Stephanie was awesome! She went out of her way to make this happen really appreciate it!

Stephanie was AMAZING!!!!

Great services, Ms. Brandy is awesome, very professional and know her job. You must see her she will do great wonder for you!

Brandy has the best customer service around. She takes her time and explains everything you need to protect your things. She is very friendly and really knows her stuff.

Jasmin, Andrla, and Denise was great Awesome

Exceptional customer service! The Manager took the time to thoroughly explain the process and storage options. He was very friendly, patient and knowledgeable! I had a great experience and definitely recommend this company for all your storage needs!

Stephanie is fantastic

Stephanie was great I recommend this place to anyone looking to store!

I really enjoyed working with Stephanie, Jasmine and Brandy. They were very professional and super busy easy to work with.

They were fantastic! I had specific needs because I'm moving and they were super helpful!! Ask for Stephanie!!!

Jasmine had great customer service

Stephanie was great during the rental process she was extremely helpful and pleasant!

Stephanie was helpful in my rental process and always sweet when I come to make my payments. She is delightful!

I came in inquiring about storage units and Stephanie was absolutely amazing she was knowledgeable and confident in the information she gave me and was pleasant to be around. I didn't get a unit yet but because of her I will definitely rent from public storage she is a great look for the company!!!!!

Stephanie went above and beyond to ensure my needs were met in regards to the unit availability/space/size and my time... I'm extremely impressed with her level of patience with me and the efforts she put forth to make sure I was satisfied with my choice (not to mention we drove around and viewed units in the rain, not to many reps would offer to do any showings in that type of weather)... Once again extremely impressed and satisfied!

Manager was very helpful! He was knowledgeable about products and what would suit my needs. I would highly recommend to anyone looking for storage.

Takira was awesome I'm helping me figure out what size unit I needed. She was very friendly, and was trying to get me to buy everything in there. I definitely would recommend anyone to this location.

Jasmine , brandy and takira were all so helpful today , these ladies have superb customer service . They definitely made my experience pleasant !!!!!

Great customer service, rates and accessibility. Highly suggest renting spaces here.

Diedra was great! Helpful, nice and explained everything very well.

Brandy had great customer service, it was very quick, and everything was explained thoroughly

Takira and Brandy are awesome. They always greet you with a smile and are very professional. Public storage really found two of the best people to work for them.

Had an awesome experience with Jasmine and Stephanie. They were great with getting me a unit setting me up and it was fast and excellent service. Good prices great service.

Brandy was very friendly and helpful. I enjoyed my experience and professionalism of company

Great service very informative

Stephanie was great!!!!

The staff at this facility are really helpful. my unit was in great shape and easy to access.

Takira was very helpful!

Awesome service!! Very nice!! Jasmine helped me!!

Brandy is very polite and a joy to talk with, she is very knowledgeable at what she does. Takira is always very welcoming and friendly. I had the chance to meet Jasmine and she is very pleasant as well. The ladies here are great. If you ever need storage or need moving supplies you will get the best service ever at this location.

Stopped by yesterday to buy a box to ship something , Brandi and jazmin were great they offered to help me put my box together .

A friend of mine recently rented from you guys and I was with her. Stephanie was absolutely amazing in explaining the rental process While Brandy was certainly the best with her knowledge of products and how to store our items the best way. After my experience with these two I wouldnt dare go anywhere else job well done ladies

had a great experience moving my things to storage here great customer service

Stephanie Takira and Brandy are awesome!!!!

great experience! brandy and tocarra we friendly and helpful...highly recommend

brandy and takira have phenomenal customer service. especially when it comes to auction

My wife and I were looking for a storage unit, but did not know what size we needed or if we needed/wanted regular storage or temperature control. Brandy was very helpful in giving us all of her knowledge in regards to what would work best for us. She was amazing and very patient as she went through the different sizes and types. I truly appreciated her helping us. We have visited other storage places, but they were not as nice or as helpful. Brandy helped make our decision about where and what very easy.

I came into this location last week and it was very nice experience. Brandy was very friendly and really an expert on packing and moving, she told me everything I would need to protect my things. I will recommend this Public Storage on Garners Ferry to anyone I come across needing packing supplies or a space to store there items. Friendly staff and nice, neat and clean office with exceptional customer service.

Stop by to get boxes they are friendly and great service from brandy,louann and trakia great lady's

Quick and easy! Shekina was great. She gave us a quick tour so we knew what we were getting. She was friendly and also offered moving supplies we may need. I would definitely recommend coming to the PS location, especially for the military individuals in the area! Easy access to Garners Ferry Rd for both Shaw and Fort Jackson personnel.

Employees were very helpful in answering all my questions. Lou Ann was very polite and courteous.

I had called with questions and concerns and the staff was very polite and courteous. They answered all my questions and put me at ease. LouAnn, Niki and Brandi were very helpful. Thanks to the ladies.

They were very Friendly and informative.

I have been renting storage from this location for over 10 years. I have been paying on my storage consistently during this time but had not been down since I got it. About 2 weeks ago, I went down and found that the locks on the doors were changed and I had to see a Manager for assistance. I was quite upset because I never received notification that locks were changed or there were any issues at all. Needless to say I was not happy! However, I met with a delightful woman named Brandy who was able to keep me calm, pull up my information and apologize profusely. She got the manager, who was able to assist and also apologize for the lack of communication,ensuring this would neve happen again. They set me up with new locks and made me feel confident in staying.

awesome, have been a customer for about a year, love the service

Very good and helpfull and love how they informed me of my unit being secured.

My dad rented a storage space for some of our stuff. Takira was very helpful & did an excellent job of finding just the right space so that it wasn't too big of a step in for my mom. She was professional & didn't do any wheelies on the golf cart which can be seen as a plus or a minus depending on who's riding the golf cart. I wouldn't have minded. We really enjoyed our experience renting a space from Takira at Public Storage.

Wonder experience. Bruce was very helpful both times I was there. Great job!

Brandy is a lovely, slightly saucy lass. Very helpful!

Great customer service (Brandy). Securing a unit was very easy and all the pricing was explained and pretty straight forward. You can pay month to month instead of being in a long term contract with them. Look forward to doing business with them in the future.

Takira, Bruce, and Brandy were very helpful in our search for a storage unit! The process was easy and effortless!

I have storage at this facility and the employees here are GREAT. I've had the pleasure of dealing with DIEDRA and BRANDY. They are two wonderful ladies. They are both very friendly and knowledgeable. I will definitely be recommending this location so others can have the benefit of meeting and seeing the beautiful smiles of these two ladies. Brandy and Diedra are remarkable and make a great team. Today I had the pleasure of meeting Takira and she was very professional.

Awesome . Could not have been better. Highly recommend. I worked with diedra .

Deray Brandie and Takira gave me great service with a smile

Diedra and Bruce were very helpful. Wonderful service.

Fantastic service. Lovely ladies greatly appreciate them helping me out in a jam.

Brandi gave us great customer service.

Super friendly and clean facility. Brandy, Nikki and Shelly and other staff members are always helpful. I highly recommend this location.

Brandy, Niki, and Shelley are great. Very professional and friendly. Every time I visit this location I always receive 5 star customer service.

Deidre and Brandy were excellent!!! I needed to transfer units and they helped to choose the best storage unit at the best price! Not to mention... They were also very friendly! Great to know that you have such pleasant people working for your company! I would definitely recommend this location!!!

I had an absolutely wonderful experience while figuring out the specifics for my move! Prior to visiting the site, I had spoken to an associate (Diedra) who was extremely helpful and during my visit today. She was also friendly and knowledgeable of what I would need to make my move less stressful. I loved the way she give me that site your. I will back sure that I return to rent a unit. Tammie J. Williams

I came in to rent a unit and Diedra was helpful. She also took her time and explained everything very well. I needed a climate control you guys didn't have it but she was very helpful and I will return when one becomes available. Excellent customer service!!! Thanks

Rebekah is always a big help. Very nice and friendly.

My son rented a storage unit from Diedra and Brandy.they were very helpful and pleasant. It was a pleasure doing business with those nice ladies.I would highly recommend piblic storage to any one. Thanks some much for your help.

Brandy is awesome, very friendly and knowledgeable. Pleasure every time I come in.

Garners ferry Public Storage is great. All the employees there are great. Very friendly and professional.

Brandy does a great job. She is very energetic and friendly. Everyone I have had dealings with are awesome.

Great job done by Bruce, Shakita and Brandy. They explained everything and answered all my questions.

Brandy and Diedra are great ladies. Funny and friendly. I always enjoy interacting with them.

brandy was very personable and a good sales lady.

I rented my first storage unit on 10/05/2013. At that time Diedra took me to view a 10x10 in the rain ensuring my storage room was in great condition. On 11/25/2013, I returned to the office to see if I could downsize (after moving into my home) and yet again Diedra was able to show me a storage room perfect enough for my items. She was very helpful, kind, patient and explained all options before I transferred to the smaller storage. Thanks for a great experience. Much appreciated.

Both Brandy and Diedra were extremely nice and welcomed me with open arms. They made sure that all my needs were met. Thank you public storage for hiring two employees that truly represent the company proudly

Great service, staff and convenient location. Brandy was very helpful and even took me to my unit in the pouring rain! I rented a unit back in 2007/08 and the location/price/staff were the reasons I came back to this particular Public Storage. Always a great experience here!

Had a great experience with public storage. They had the size we needed, the price was right, and the paperwork was minimal. Once we were moved out it was very simple to close down our account. The staff was always helpful when we needed and the lot and unit were always clean. I would certainly recommend this facility to others.

Very clean and accessible storage units. I needed one quickly, and they have super customer service to help you out. The management is very responsive, and they are willing to work with you. Great place.

Great service.