Public Storage Self-Storage Units at 1075 Bethlehem Pike, Montgomeryville, PA

Meg made everything easy as could be. And I am not good with apps and such. And she talked me thru everything perfectly.

I was renting a storage unit C094 from the Montgomeryville Public Storage and it was a horrific experience from the beginning. About seven months ago Public Storage auctioned off my storage unit which had my life's possessions and property in that storage unit. I tried many times to contact either a district or regional manager and never received a return call. It was a despicable, heartless and vicious act that destroyed and decimated my life. I was left with nothing and probably lost over a $100k Of personal property and my life's possessions not to mention my sentimental possessions that could never be replaced. A major lawsuit is coming!

Public storage was great for storage space rental ... easy payment through text message ... thank you so much -David

Megan was amazing!

Made my rounds to several local storage companies and had varying experiences. Megan at Public Storage understood my needs, didn’t try to upsell me on things I didn’t want, and found the best value for me. The entire process was easy and informative. Thank you.

Great experience and great customer service!!

Megan went out of her way to accommodate me in my search for the right space and in helping me work through the technical process to finalize it. Great help. Thanks.

Oshane was fast and helped with everything, give this man a raise!

Meg was very helpful from the first email then phone calls She was here on site when we made our first trip. She is very helpful and kind. Thank you Meg

I recently had the pleasure of working with Megan at Public Storage, and I must say, she exceeded all expectations. From the moment I walked in, Megan's professionalism and friendly demeanor made the entire process seamless. Megan took the time to understand my storage needs and provided me with all the information I needed to make an informed decision. She was incredibly patient, answering all of my questions and ensuring I felt confident in my choice of storage unit. What truly stood out about Megan was her dedication to customer service. She went above and beyond to ensure I had a positive experience, even offering helpful tips on how to organize my storage unit efficiently. Overall, I highly recommend Megan to anyone in need of storage solutions. Her expertise, kindness, and commitment to excellence make her an invaluable asset to Public Storage. Thank you, Megan, for making my storage experience a pleasant one!

I had a billing issue today and I contacted Terry and he was incredibly helpful and resolved the matter within an hour. The storage facilities are clean and tidy and the whole place is very well run. I would highly recommend Montgomeryville Public Storage!

Tracey and Harry gave me great services

Megg was there to help me open the unit and close it, very helpful and kind. The unit was great and am happy w my time there

Meg was so helpful and accommodating, it was a great experience.

Very easy to get set up online and great customer service

Meg helped me she really treated me good was very informative and kind in Top of the line customer service! Make Her the CEO!

I have rented with Public Storage at 1075 Bethlehem Pike, Montgomeryville, PA 18936 for more than eight months now and it has been a horrific experience. They have assessed over $150 in fees and blindsided me with a monthly rent increase that I was never advised or notified about. It is wrong and unconscionable that I am paying almost three times what they are currently charging. I spoke with a district manager by the name of Jerome last month who said he would honor the original monthly rental rate I was paying, as long as my balance is $0 which it is. Jerome just lied to me and never honored what he promised which is despicable. After leaving four voicemails for Jerome I realized what a liar he is. I have filed a complaint with the better business bureau and escalated a complaint via Public Storage's customer service. I will exhaust all legal avenues moving forward. Megan, the store manager has been helpful and accommodating at times but no customer should be inundated with fees every month, overcharged and lied to by the District Manager (Jerome). It's just been a terrible experience.

Meg was very professional, knowledgeable, and kind. She answered all of our questions and concerns and wasted no time in processing our transaction. She put us into just the right unit that we needed. Thank you Meg! 😃 - KM

Meg has been the most helpful storage rental unit provider. Whenever I come in, she takes the time to answer all of my questions and provides me with excellent service. I definitely recommend this location!

We rented online but I met the manager Meg outside and she was nice making sure garage worked ok for us.

I was at this site this afternoon and Megg was so helpful and extremely pleasant. She was able to answer all my questions and helped me tremendously!!! She was extremely pleasant and helped me during a very stressful situation.

Megg was extremely professional, helpful, and made getting information easy!

Megg is an expert in her business. She is knowledgeable, profession, and easy to talk to, and the property is in excellent shape. She takes good care both of the facility and her customers.

Megan at the Montgomeryville location was so helpful today. She went over every step of the process thoroughly and was friendly and pleasant. Even made me laugh while I’m going through a hard time. Her customer service was excellent.

First off,let me just say i rarely do reviews unless the service is phenomenal.Secondly being a small business owner and twenty-five years in management has given me a keen sighted view of those who stand out in a positive light.With that being said i would like to sincerely thank Megg for the amazing guest service she brings to the table every month i visit to pay.I have been coming to only this location for over a year and every single time Megg delivers on excellent,professional,upbeat interactions time after time.Megg is extremely thoughtful and knowledgeable in her field of work! In closing i would like to say Megg isnt a person that comes to work just to collect a paycheck.Megg is a person that comes to work to earn one. Thanks again Megg! Bill,the jeep guy!

Megan is the best agent I ever had, definitely deserves salary increase

I had to store stuff here again because I was in a pickle. It’s overpriced and my stuff is getting ruined / not only because of the no climate control, but they had done something on the property, and now my stuff is covered with dirt, grime& dust. The person I spoke to on the phone didn’t help me. Now I have to contact insurance. I don’t recommend it’s like throwing money away. I will try to include photos when I go back

Meagan was awesome and extremely helpful with setting me up!

Megan was wonderful! She triple-checked to make sure that we had the best offer. She was generous and kind.

Cyani was very friendly and she helped me find a unit that was perfect for me.

Rodents infested! We reported the problem last month! The lady who lives above the rental office told us they NEVER had a problem with any rodents and she doesn’t even know what rodents are 🙈🙈🤣. One month after when we reported damage to our furniture, the person(different person) told us they spray, put bites and they are not able to control rodents. They keep coming. So go ahead , pay $400 monthly and have your stuff eaten by rodents. They will tell you that’s not their insurance and their job to do anything. We’re out but we wanted to let you know, whatever you store there will be damaged, it’s not one unit problem , they have rodents problem. They will tell you,you don’t have the insurance with them so it’s on you. My question is: at what point we agreed ( in rental agreement) we are cool with rodents eating out stuff???

User-friendly process – easy to get stuff done. Employees are swift and nimble.

Swift concise service and Cyani was exceptionally helpful!

Cyani was very helpful in finding me a space that works.

Megan was so friendly and helpful. Easy access to facility with the app. Better rates than other close by storage places. Highly recommend. Go see Megan!

Great spot and well secured. Magg and rest of the staff are always helpful and great in customer service. Getting a unit was a smooth and easy transaction. It was clean and ready to move in. I’ve been with this location for some time now and never have any issue. Highly recommend. Thank you.

It was my first time ever buying a storage unit. The woman who helped me was very thorough in explaining everything which made everything much easier. She was pleasant and answered all of my questions eagerly.

Megan was really nice!! She really made us feel welcome. Thank you hon!

Meghan is always friendly and helpful

Definitely 5 stars!! We came here after our house was damaged by the tornado in September. Megan was courteous and kind and helped us find the perfect unit for our needs. She has been nothing but helpful. I would definitely work with them again for my future storage needs.

Megg was wonderful at helping .I live in florida and had a billing problem with my replacement credit card .Megg straightened out all my problems. Great employee. TY

Meg was an awesome help to my mother and I. Truly appreciated her

Friendly staff and very convenient location!

This was our first experience renting a storage unit and I want to thank Meghan for being so pleasant and willing to help. She was extremely informative and patient with us. I would highly recommend this location if you are looking for a storage unit in the area!

Easy to access and the girl Megan in the office is always friendly and helpful when I try to pay my bill.