Public Storage Self-Storage Units at 805 Route 910, Cheswick, PA

Cathy is wonderful! Her customer service and great attitude always has me leaving with a smile

Cathy provided exceptional customer service! I was very happy with the experience.

Cathy was super helpful and very nice at the rte 910 location 15024

Clean, convenient, easily accessible storage facility. Cathy was especially helpful.

Cathy was an amazing help to me and my girlfriend, highly recommend using this storage facility!

I needed to transfer my account to a smaller unit. Cathy was THE BEST! She helped me review the available units, assisted in assessing my new needs, and promptly processed my request. She was so kind and personable! 10 BIG GOLD STARS FOR CATHY!!

We’ve rented a three units for our business and couldn’t be happier. Thanks Kathy at Public Storage.

Just got my storage unit today. Cathy helped me with my rental agreement with the storage she was amazing she helped me understand the process in a way that was simple and fast I was in a rush sometimes moves are. I feel safe leaving my things here thank you public storage and thank you Cathy !!

Cathy was great. Thank you.

Cathy was super helpful.

Cathy was really great :), super cool and super kind, and very helpful.

Thanks Cathy for the great experience renting a storage unit for my business! So satisfied with Public Storage.

Cathy is awesome. She provided excellent support, and really cares about her customers!

Cathy was so helpful getting us situated. Moving can be stressful, which is why I was so thankful of her kind service.

Cathy is the best! She was so helpful in getting my family storage set up.

Good Rates for a 10x10 !!! Highly recommend Cathy at Cheswick office for storage needs !!! She cares about her customers and takes care of them asap !!! Even the customer service team takes care of you very well the app is awesome to use to open the gate. That was me and my husband‘s favorite thing to use the unit are very clean and very well maintained. Cathy takes care of her buildings very well and works very hard lol the units even smell pretty 20 stars with this customer Cheswick office keep it up !!!! Thank you for helping me in my time of need it meant a lot 😊

Cathy was great! Super friendly and fast service. Would highly recommend!

Received awesome service from Kathy! Thank you!

Cathy over at public storage in Cheswick is really on the ball and very pleasant to work with

Cathy has been a tremendous help to me. It's good to deal with positive, and professional people.

The lady Cathy that works here is beyond amazing she took it upon herself to look for my family to return ashes from a lost rental. She had me in tears when I heard that someone was kind enough to take it into their hands and find one of us! I will forever be grateful that someone so kind hearted like her works here!

Cathy is the nicest front desk agent!!! She explained the product at hand very clearly & informing! Definitely recommend the business to anybody needing storage in many different types!

These people are rude and not helpful. I rented online a space for 64 dollars a month. Now for my second payment they are telling me it went up to108 dollars a month. So if I were you I would not do any business with the place in Cheswick pa. It's a scam

Thank you for public storage on Rte 910 .But thank you mainly to the person in charge Cathy has extraordinary customer service.She helped me in ways that I couldn't imagine . When time's are rough in this bad economy she made sure I didn't lose my unit. Pleasant to speak with her .. very emphatic about everything .I will send anyone I know to that storage facility (specifically in Cheswick pa) just because of the manager Cathy. Thank you again continue doing great service 100 will recommend !!!

Posting this for my dad, Steve Leya, because he has technical difficulties…Kathy was great to work with - I had a problem with short notice on my raised rate - she was very understanding and we were able to quickly come to an agreement.

Cathy S. Was extremely helpful and attentive from start to finish of the rental agreement. She is great to work with. Great team Member for sure. I have all the confidence I need. Happy to be a new customer. VHS

I have worked most recently with Kathy at the Cheswick facility!! She was wonderful, patient and answered all of my questions!!! Being older I learn better by “hands on” help; Kathy met me at the storage area and showed me exactly what to do!! Great representative!!!

They double the rates without even notifying you. I started off paying 40 bucks a month, they now charge me 80 without any notification whatsoever. Bad, deceitful business practice. Do not trust them. Go somewhere else!

Bill B. Was wonderful. He helped me through everything. He was patient polite considerate and kind. Will recommend highly

Nikol, was wonderful to work with. The website would only let me order/schedule a day later, after I scheduled Nikol helped me change that to the same day! She helped me tremendously. The spaces are very clean, and organized. I will rent here again in the future and I do recommend public storage!

Michelle was great and on top of her game. She made me comfortable because she is a real person

Great price, great clean facility, but the entry keypad wasn’t working 40 minutes before their closing time, and no phone numbers could get me in touch with any customer service. Put me back well over an hour and costed me more vehicle rental time. i only was able to access the facility due to a contractor that was working on site happened to notice we were having difficulties. ability to reach service is important to me so i will be looking elsewhere once the time i already paid for is up; even if it costs more customer service is what is important. UPDATE 4/29/23 The district manager of the facility reached out to me promptly after leaving this review and explained the situation and the technical problems they encountered. He seemed sincerely apologetic for the inconvenience and asked all information he could to avoid this problem in the future. i am impressed with the customer support i was given and for that i give the facility 5 stars. In my eyes, without great customer service, any business will not be successful. bottom line. as long as the company continues to treat customers and issues the way my situation was handled, i can easily see it thriving. I apologize i forget your name, but thank you.

I rented from this location for over a year and received nothing but good service! The units are very clean and secure. When I moved out Karlie was especially helpful and made sure everything went smoothly.

Jessica has helped me so much with the whole process of renting a unit, then multiple units, then helped me to consolidate into one larger unit…even helped me push a cart full down to the door! She is the best! Very kind, understanding, cool as can be. Took really good care of me and made sure I got things under control and organized with the chaos of moving quickly and having to store items longer than expected. We shared a good laugh when I thought for months I had lost a key to one unit and the day I finally came to cut off the lock, I realized the key was on my key ring the entire time! Hahaha!! Don’t be like me. Put all keys on your main key ring and then make note in your phone of what you did with the spares! Lol. Use this place. Ask for Jess! You’re welcome!

Booked online and moved our stuff in same day! Amazing experience. I was frustrated calling units that were full or didn't call back so Public Storage's online booking option was amazing. We used the space for about 6 months in between houses. Great access with the gate code. Units felt clean. We stored artwork and high end furniture without a problem. Price was great for the size unit we got. Absolutely recommend!

The facility is less than 1 year old and there are several safety systems (gate, surveillance camera, unit lock). Jessie was very attentive and knowledgeable and the price is reasonable. I have a great experience renting my unit.

Today I walked into the Public Storage facility on 910 in Cheswick and was greeted by the Manager, Jessie, at first I was only planning on asking a few questions because I had my 21yr old ID niece with me (who has zero patience for any of my shenanigans) 🤣 As I was asking my many questions, my attention seeking girl decides it’s time to scream (she lives to scare ppl) and proceed to fiddle with the iPad at the desk. As I was trying to calm her down, Jessie looks at me and kindly reassures me, “She is ok” 💕 We then proceeded out to a storage unit where she allowed us to go inside and (scream)🤣 look at the size. Once finished we went back to the office where I decided to secure 7 months in a10”x10” unit. If this company hires unique and kind individual such as Jessie, well that’s where I want to be. Thank you Jessie for making my experience such a calm and pleasant one. You really are an angel. Thank you. Kim B