Public Storage Self-Storage Units at 1815 Hyacinth St NE, Salem, OR

A+ Customer service! Always a positive great experience! DEE is the best and great attitude!

The space was very clean, easy to access, and the property manager Dee was an absolute pleasure. She was warm, welcoming, and very professional. I would definitely recommend this facility to anyone in the Keizer area looking for a storage unit.

Dee was a great help and fixed all my issues I will be back😁

Universal timing and a sweet smile opened the doors for a fantastic experience with Dee yesterday! She's a gift and I really appreciate her.

Great personalized customer services and a very clean, modern property. Thank you Dee for making us feel right at home during a stressful time.

Dee was super amazing and super informative and knowledgeable!!!!!!!

Great customer service! Made the entire transaction smooth my go to place for storage!

Rude needs customer service skills

Nice and friendly love it! Thanks

After many bad experiences over the last couple of years. From being locked in the gate for three hours my storage unit being broken into and robbed. Not to mention bad customer service!! Dee is a bright spot in your corporation. Very friendly, helpful, knowledgeable and even got me a discount, thank you so much Dee!!!!

I have been a renter at mini public storage spaces mini storage is whatever you like to call them I would like to commend your HR departments efforts to train your staff commendably they have been nothing but kind professional courteous and more than beyond helpful in my experience here with d she has been amazing and I would look to hire her if you ever look to lose her in my business

I just had the most seamless and easy move-ins I have ever had I would recommend the storage yard to anybody that needs to store anything for any duration of time

Even though the website would not let us checkout, Dee was able to help us in person.

Lee was the perfect, I really appreciate her job... she was almost finished her job and give me a right to rent a storage... everything here is in perfect condition, clean and safe!

Dee did an amazing job! Made it super easy to get my storage unit easy and flawless work.

Awesome experience !!

Dee rules she got my month of July waived when I pulled out the morning of July 1st. Much appreciated!

Wonderful gal at the office, so helpful!! Clean unit and ready to go 😃

Kat was very helpful in helping me choose the appropriate unit size

I really love ❤️ the way the take care and explain everything very well and she is so sweet 😊 totally 5 ⭐️⭐️⭐️⭐️⭐️ Reynaldo.

Dee has excellent costumer service

I was helped by Dee, who I believe is the manager and she was lovely!

Great management and customer service. Wished all storage places where this wonderful.

Great place! Clean, courteous and a great staff. Dee is a pleasure to interact with and wonderful at her job.

Dee was very friendly and helpful

I went in to rent storage unit and Dee was the most attentive, friendly and down to earth person. She provided the best customer service I've seen in a long time. Thank you Dee for everything and making it easy. You are the best

Dee was sweet and helpful

Dee was very professional at helping me on what I need and has a good personality!

Dee was absolutely amazing she went above and beyond to help me get what I needed. I actually went with a different location and she helped me get the codes and unit from that location since they did not return my calls and office was closed during business hours. I wish I would of just got at this location! Awesome customer service

Dee was great highly recommend storing your stuff here😊

Easy setup, was able to do everything on the app and the office staff is super friendly and helpful. Definitely happy I went with this location easy to locate where the units are and the unit was so clean that it looked like it was just built.

Dee was absolutely amazing. We had tears, we had laughs it was all around a great experience.

Awesome service I’d recommend you to talk to Dee..

Dee was wonderful.

Excellent customer service Dee !! You are the best !!😃

Dee was an awesome person, helped me with everything go had to ask and more, you can tell she love to help and try’s her every best to put you first! She is amazing!

Very friendly, helpful staff. Clean, nice looking space.

Amanda was the most helpful person.Great sales rep with wonderful customer service.

After making my most recent payment on my unit I noticed the next bill went up almost $20 a month. I hadn't received any notice beforehand of the change. Dee was kind enough to change it back to the original price for 3 months and got the email situation resolved. It was much appreciated.

Parked at the Home 🏡 stead

Amanda was very friendly and made me feel at home. Stress free experience! She new her job and made things go so smoothly. The storage unit is amazing too! I highly recommend renting a unit here!

It's great

Super vet friendly very polite on point and quick to get you in your storage unit..

This location showed me good customer service skills and took the time to show us and let us pick the storage unit we wanted definitely worth coming here with around 700 storage units

Move in paperwork was flawless and professionalism was top notch. Thank you for being so very pleasant to work with and unhurried even when the phone was ringing off the hook. Would absolutely recommend working with Amanda and Public Storage!

Okay

WAY TO EXPENSIVE FOR JUST A STORAGE SPOT , NOT GOING TO STAY LONG .

April was super helpful and polite, professional, and quick. We really appreciated her help and friendliness.

I've know a few ppl with units outside, the stuff has always been accessable for them & dry, no rodents or bugs :) never been in the climate controlled environment.

I had an issue opening my new unit and I called PS for assistance. I spoke with Peaches and she was a huge help in steps to solving my issue and she even credited me for today since I have no access. I did not request this. Very meaningful!

April was awesome - so helpful and professional thanks 👍 lynne

Nice facility. Not the cheapest not most expensive but had good staff and helpful people at desk.

April is very understanding and accomodating. If it weren't for her , I would have left this place because it is highway robbery. They raise rent on your space 6 months in. Also they do not prorate leaving the space so if you clear out on the 2nd of the month - you pay for the whole month. If April ever leaves I will too! Please give April a raise as she probably deserves one!

My experience was very good. My storage unit was clean and the lot was secure. I thought the people managing it were helpful and friendly. Highly recommend the company and location.

Kyler was super awesome!! He save me money and I am super glad I came here! Definitely friendly and helpful ! Feeling Blessed 💯 thanks again!

Clean and affordable

Great staff... Thank you April and Jenn.

Accesible, safe, and my storage is kept well!

kyler was great :))

Kyler was amazing! Thanks for getting us set up!

Me and my fiance walked into public storage to rent a unit and we met Kyler. He was most very helpful and knew his job. He answered all my questions and even let me see the unit before I made my decision to rent. This company has a jem of an employee and should keep him for as long as possible to keep their great storage rental company going!!! Thanks Kyler!!!

Me again, I wanted to comment on how efficient and professional Kyler was.. he has excellent customer service skills and helped me save MONEY! T.Y. KYLER

Very clean. Rates are fairly reasonable. Security gates at both ends.

They raise my rent without any email or notification of any kind and then gave me a $65 late fee…. This place is bunk

I had a great experience getting my unit Kyler was extremely helpful

UPS employees are always helpful and ready to take care of you even if you stop next to the van they will take your package and ship it for if you already have the shipping label on it. The Keizer office in the Salem industrial Park are very fast and easy to ship your package. They are very helpful and nice.

Kyler was an awesome rep! Made things quick and easy and saved me a good amount of money. Friendly. 10/10

Awful experience , waited over three hours for on-site manager to show up(April) after repetitive attempts to reach her. If it wasn’t for Tammy at the Milwaukee Oregon location(which was the only one who assisting me with making contact with a live person and not being transferred to a voicemail)and being sincerely apologetic for the excessive neglect in communication from the manager. I would have canceled my reservation all together if my grandfather hadn’t just passed away and time was valuable . I will definitely be moving my items out of this location before my first billing cycle.

Friendly, easy to access units and they even have Dolly's so it's simple to move your stuff. Easy online pay options.

April was very pleasant and enjoyable polite courteous I enjoyed meeting with her and showing me the unit very clean place thank you

Expensive

There was a gate kicked in next to our storage unit. They very quickly fixed the problem to make sure people and their things remained safe.

Maintaining these units is not priority so it seems, for a large 10x20 I think that’s the size, they want almost $300 a month. Also homeless camps in each direction you look.

Really simple getting storage. Very clean place.

Older storage units, but very friendly people, unit stayed dry.

I Saw PNWR 2317 Northbound On The Portland & Western Railroad

The facility is very clean and safe. The staff was helpful and made sure I got the right sized storage unit for my needs.

Lady was super patient and waited for me, while I walked up the road to go break $100.

Horrible customer service

Love this location. Extremely clean and the woman who works their is extremely friendly and helpful

I love this place. So amazing to work with

Ashley was indeed interested in my business but lied about me needing To buy their insurance. She handed an insurance application were it stated in bold that “You do not need to buy their insurance if you don’t want to or have other type of insurance” I confronted her about it and she just said. “This is what I am trained to say” that I still needed to sign it if I wanted to have the storage. I did sign it since I needed the storage that day. I had my stuff there less than a month and canceled before the month ended and before the date stated in the contract. I called Publicstorage.com, to cancel. They assured me that My account was closed and that I will not be charged another month. They asked if the storage was cleared and if I had removed the lock. Which I answer yes. A day later, Ashley left us a message saying that If We still wanted to cancel.???!! I called back but again no answer. Left a message saying that My things were out and that I had taken my lock off. Nothing, no call back. Days later I got a text. Saying my payment was due. I called Publicstorage.com. After being on hold for 20 minutes, I hanged up and called the local office of public storage and after several attempts one other worker answered and said that they had put their own lock.!! And that they had put their lock on because there was still stuff in there??? I am disappointed in their customer service and in how difficult they make it for the customer to vacate and cancel.

Public storage has been a god send to me. I have an over abundance of items and being in between homes I needed a huge storage. Public storage had exactly what I needed. Their location managers are very knowledgeable friendly and helpful. The locations are spotless and everything is in great condition. I highly recommend public storage

Ashley is so kind and a great person to work with she was very responsive and informational she keeps a good eye on this place

I feel that staff was very nice and helpful.ashley is the best and so helpful

Friendly staff, fast service! Great place!

Spoke with Ashley and had a good experience! Very friendly. Recommend 10/10

Ashley was friendly and professional. Answered all my questions and went above and beyond. I will come back and rent from Ashley.

Ashley was very helpful and got me set up in the unit quickly and with a great price.

Ashley is awesome!! She is so helpfully and she lives my dogs

Ashley was super friendly and helpful. The climate control unit is perfect.

Great costumer service very helpful worker there!!

Great customer service, very helpful in suggesting storage needs and relevant products.

Ashley was extremely helpful and informative on all aspects of my rental. She is very friendly and super cool.

Very nice experience. Very kind and professional. Thanks Ashley

Ashley is an excellent facility manager! She was able to get me a discount for the unit and the process of setting up my account was very efficient. Facility is clean and well maintained! Thank you Ashley and Public Storage!

Ashley Was super helpful super nice and helped me get into the perfect unit for me will always come back to public storage if you need anything Ashley is your girl!

The employees are very helpful and were eager to help. Very clean, well organized, reasonably priced. **EDIT** This review was written when this property was owned by Nest Self Storage.

Ashley was absolutely GREAT! So knowledgeable and helpful. Very courteous. Units are nicely kept clean. Appreciated the experience.

So I'm having a big problem I have made reservations for a 10×10 storeage unit and been sitting here for like 1hrs at a time for almost 3 days now I come back and nothing I like the prices a lot but cant seem to find the staff office is locked

Great location! Ashley was great to work with and got me set up in a meter of minutes.

Great service quick and easy. Did most everything online, came in to confirm and was on my way! Storage was actually really nice and bigger than I thought.

Went to Public Storage today. Ashley, the on-site manager was very helpful and knowledgeable. I highly recommend this place! Thank you so much Ashley!

Wonderful customer service! Very helpful and easy to talk to and ask questions! Also, she knew the answers and was glad to help! Would refer others to this location!

Great place to store things. Convenient with two entrances.

Great service

The people are real nice and care about you

1. Clean 2. Convenient hours 3. Excellent customer service 4. Easy payment options 5. Great location

Very clean.

Nice and clean

The friendliest customer service ever and clean secured units.

The place is clean and secure the place is well taken care of

El lugar correcto para guardas tus cosas

Love this place! Great staff, perfect location with reasonable prices!!

Nice clean and safe facility you can feel content and worry free leaving your belongings in Staff are all amazing as well

Acompañe a mi amiga a guardar unas cosas está muy bien el lugar .

Good staff, good storage units for price, good security.

Great prices, quick staff and a very nice facility. I like that it has a gate and indoor units if you want them. Many units are heated as well. If you are looking for a specific size call or ask in person if it is avaible, the demo units can be rented if they are the last ones avaible so they won't show up as avaible online.

Excellent place! The employees are courteous and helpful. Very clean. A little pricy as far as Im concerned but, you do get what you pay for. 5 stars all the way.

Clean storage units

Wasn't there for the business, just chatting with a new friend I met.

Made rental process very painless. Friendly staff. Highly recommend if interested in heated storage.

Great service. Clean. Good prices.

Lots of empty units. They would not match or better other storage places offers. Went to the other place and it is just as nice and new for less

Very nice and clean storage place. Easy access and competitive pricing. The people there are very nice to work with! Happy with my storage unit :)

Where to start? The ease of getting a unit compared to other facilities was fantastic! Rich was so helpful and kind. The office is so nice, the units/premise are very clean, and perks like a hand truck, bathroom, and water for customers is unlike other facilities. Very happy to be storing at Nest!

Great place and people are very friendly. Great work.

Love this place! Office staff and management are amazing! Very professionally run! Units are new!

Rich was wonderful, he gave me great information and was very profesesaional thanks rich ! Great asset to Nest!

Clean, friendly and have been very available to help me. So far no pest!! They state they have a great pest control, I’m believing this.