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Public Storage Self-Storage Units at 1815 Hyacinth St NE, Salem, OR
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 91/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 91 /mo $ 114Best Price Label+ one-time $29 admin feeHurry! -
7.5'x10'Online only price$ 100/mo
Medium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 100 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 109/moMedium 10'x10'- Inside unit
- 1st Floor
$ 109 /mo $ 137Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 133/moMedium 10'x10'- Outside unit
- Drive-up access
$ 133 /mo $ 166Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 141/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 141 /mo $ 176Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 142/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 142 /mo $ 178Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 177/mo
Large 12'x30'- Outside unit
- Drive-up access
$ 177 /mo $ 221Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 197/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 197 /mo $ 246Best Price Label+ one-time $29 admin fee
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Salem Storage Units Near I-5
This Salem storage is located near Interstate 5 and is ready to tackle your storage needs, from small hauls to large loads.
There are a selection of climate controlled units in the north part of the state's capital. There are also outdoor storage units with drive-up accessibility.
Homeowners in the Northgate neighborhood of Salem looking to unload seasonal clothing and items can use a 5x10 unit.
Small businesses can use a 10x10 unit to store excess retail inventory and keep the clutter at bay in the workplace.
Customers in Salem know they can count on Public Storage to lend a hand with units year round. Our eRental program makes it easy to move into a storage unit contact-free.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 268)
Shoutout to the property manager Dee at this location! :) She has helped me with so many things, even things I didn’t even ask her to do and I really appreciate the way she went out of her way to try helping me reduce costs with my unit!
Dave is very helpful.
This Public Storage facility is clean and well maintained. It is also in a safe, easy to access location. But the best thing about this property is the management! Dee is super friendly and professional. I had an urgent need for a storage unit and she had the contract completed within 20 minutes and I moved my things in immediately. At a later date, she checked back with me to make sure everything was okay. I would highly recommend this storage facility on Hyacinth Street!
Well it was time to get my garage in order and getting a storage unit was fast and easy online . When I showed up on location I was cheerfully greeted by Dee at the front desk . She got me all checked in and on my way . I will say she was so nice and she answered all my questions thoroughly and with a smile . She was amazing . It's not to often these days that you come in contact with someone in customer service that truly wants to help . She was a breathe of fresh air. Thank you Dee
Dee was friendly and very helpful with my sizing and location of the unit. I would definitely recommend this place to everyone looking for a storage unit
Needed help and Dee provided it quicker then expected…she went above and beyond.
Dave was such a big help. I appreciate his service so much. Best storage unit in Salem Keizer!
Great service. Ask for David!
This was my husband and I’s first experience getting a storage unit of any kind and Dee was an absolute delight and so extremely helpful. Dee seems genuine and was super nice and that’s always what i look for in customer service, coming from another customer service worker. I highly recommend so far!
Dee was very welcoming, and knows her job very well, is kind, gracious and helpful. We are so glad she was in charge during this stressful time for us! She’s the best
Dee at Hyacinth location is fantastic! She helped me get units switched after an issue and went the extra mile. Very professional, thorough and courteous.
This storage space is a great spot to rent out. Dee is a great storage manager. She was able to help me out with my rent issues very quickly and easily!
Dee was very helpful and friendly. Great customer service. Answered all our questions we had with renting a storage unit.
Very helpful
Dee was personal and helpful!
D was so informative, very kind.Very, very cordial to me and made my life a whole lot easier dealing with getting a storage and having to move my stuff in such a short time.She's a godsend thank you
Dee is awesome! She is always helpful, kind, professional and keeps the storage areas clean and pest free. She gets the best prices and is always working hard for customers. She is great!!!
Dave and Jen were fantastic to work with at the 1815 Hyacinth Public Storage Store. Thank you for all your help and kindness!!😊
Awesome people real friendly
Dave was extremely helpful and took the time to help me andy family.
Dee was very nice and helpful. Helped get our information quick and easy. Units are easy to access and easy to get started. Bonus: Lobby super fresh and cool.
Every time l have had reason to deal one on one with issues Dee has been a gem of hope. This staff team mate is a keeper. She helped me with a issue with some scam saying they were public storage , the bank thought it was public storage so USBank paid them two doffrent amounts in a month . So after no help from bank l asked Dee and she .said there was no such account or that fee. She is a eagle for errors.THANK FOR YOU HARD WORK. Keven
Awesome service, very friendly, understanding, helpful and prompt!
Dee is such a sweetheart! I had a great experience renting a storage unit here! 10/10 recommend!
Dee was awesome! Informative and helpful for getting our unit squared away. Thanks Dee!
Came in on another day and had Dave taking care of me. He was just as helpful as Dee! Great people make for a great business!
Dee is an amazing lady☺️🙏
Dee was very helpful and explained everything well.
We love the staff here. Very informative and helpful. My husband let Deb know we wanted a bigger Unit if one came available and it turned out there was one available. We jumped on it. This location is kept clean unlike other places we looked at. Thank you!!
Dee was amazing! She give a great a service.
Dee is very knowledgeable and very helpful friendly service.
If you need a place to store your things this the place to come is very knowledgeable.
You Thank you for your service.
Great storage location. Very well maintained. Dee, the property manager is amazing and very thorough.
I am composing this review to commend the exceptional service provided by the property manager at the public storage facility located on Hawthorne Ave in Salem, Oregon. I would like to initially address my prior encounters, which were less than satisfactory.
Upon my arrival at the storage facility, Dee, the property manager, approached me as I prepared to attend to tasks in my storage unit. Given my past experiences with other individuals in similar positions, I was apprehensive. However, Dee pleasantly introduced herself with a warm tone and a welcoming smile, significantly deviating from my expectations. Her friendly demeanor immediately shifted the tone of our interaction. She inquired about my well-being and offered assistance, even reminding me to stay hydrated. Our conversation delved into my previous encounters, and I found Dee to be genuinely empathetic towards my concerns. Together, we reached a mutually beneficial resolution that left me greatly satisfied.
As I proceeded with my tasks, Dee continued to be attentive and supportive. Approaching closing time, when the office was no longer open, I found myself in need of restroom facilities. Upon contacting Dee, she graciously unlocked the door for me, displaying a level of service that exceeded my expectations.
The following morning, prior to the office hours, I returned to the facility to complete my tasks and once again required restroom access. Even though the office had yet to open, Dee promptly noticed my presence and allowed me entry. Her unwavering assistance and consideration throughout these interactions were truly commendable.
In conclusion, I am wholeheartedly impressed by Dee's professionalism, kindness, and dedication to providing exceptional customer service. I wholeheartedly recommend engaging with this establishment solely based on the positive experience I had with Dee. I extend my sincere gratitude for such a pleasant and memorable encounter.
Dee was really nice to work with, I’m
Going through a divorce and she was very understanding and helped me get the unit I could afford. Thanks, Dee
Dee helped me out again. She as always was very helpful.
Nice manager Dee
Dee was everything a business should want and desire in a staff member. Kind, sweet, and has been a great assistant throughout a turbulent few weeks. Hands down love seeing Dee when I come in to public storage !!!! Thank you Dee
Dee is awesome! Caught her driving her golf cart, checking on me while organizing the unit. Super sweet and offered to help out. 110% would recommend
Very clean facility love this location, absolutely professional and friendly staff members. I’ll recommend this location to anyone that are looking for a self storage.
Dee is just such a great person!! I will forever recommend this place for your storage needs!!
I have had a storage unit at this location for years (before Public Storage even owned the location) and these greedy rats keep raising the rent every year. I looked at their rates for new customers and I am now paying DOUBLE what they charge new customers. Don't rent from this unethical greedy company. I will be looking for storage elsewhere if this is how they treat loyal customers.
Great service, clean space. Location is ideal too!
Dee was so amazing she went above and beyond to assist me with my unit and made sure to answer all my questions and concerns.
Dee was amazing, she expedited the rental process when the app wasn't working and got me the same rate as the app. Fantastic! Would recommend.
This place has done me wrong more often than not. Changed my monthly rent . Computer generated billing . Management is out of her mind when it comes to making mistakes one after another.
It was easy to reserve a storage unit online and the manager was super helpful when I checked in the first time.
I’m trying to get a unit switched to my name (that I pay for anyway) because my roommate is moving. When I go in, they tell me there is one procedure and I have to make an appointment because of XY and Z. They also tell me it’s easiest to hold the unit online to ensure I have the one I want just in case they can’t just switch the names. That’s a little annoying since we’re already here but sure. I tell them we have to check our calendars to coordinate our work schedules and will call back. When I call in to make the appointment, I verify I have the correct information and understanding of the policy, which they confirm I do. I proceed to hold the unit online for my upcoming appointment.
When we get there for the appointment a week later, the staff member at the front tells me not only can they not do what they promised to do, but it’s against policy. This staff person at my appointment also told me the unit I held in case they can’t just switch the name on the unit is no longer available because they already sold it??? What was the point of holding it in the first place then? The cherry on top of that whole ordeal is that the price I was guaranteed online had magically gone up $100+/month when I came in for my appointment. Keep in mind it had only been 3-5 days The only reason I’m not giving a 1 star is that Dee and Amanda have been super helpful and have been trying to help me as much as they can. Everyone else can’t seem to make up their mind on what the policies and procedures are for this place. I’m debating whether it’s even worth it keeping all my stuff in there anymore and just go to a different storage company altogether.
Edit: Changing my review to a 1 star because I was told a “hold” for a unit doesn’t actually hold it. It just lets people then you’re interested. So why have a “guaranteed” rate and promise on the website? And why say they’re holding it?
Stopped by earlier in the morning to check this place out to rent a space and it looked like there was problems with the gate but bell was still willing to help me out and showed me a quicker way to do it online be warned they are by appointment only and not always in the office
I was checking out the prices here. The location is clean and looks pretty new. The girl Bell was young but knowledgeable about the process and rates. If I end up renting one I'm coming back to her! Great customer service girl🩷
Belle was awesome perfect customer service very nice and patient and helpful got me a storage great price.
Dee was very helpful and friendly
Ordered and rented a unit online. Went to go and get signed up the next day. They said they wouldn't take an id. So they canceled my reservation. Which I was in a emergency. Come to find out yes they can take a ID and they wasted 3 days of my life! Made it harder on me and my family and held on to my finances for the two days. Totally not recommend this location they obviously are incompetent
Dee has been so good to me!
It meant a lot to have a positive experience after all the chaos and stress and of moving.
I made a trip over to my storage unit at public storage and Dee was wonderful, and helped me out with several things I needed to get done. She was very thorough and she answered all my questions which was a great help. She was wonderful to work with! Thank you Dee!!
Worked with Dee and it was a great experience. We booked online and realized on arrival that the unit wasn't a great fit for our needs. Dee jumped right in and found a unit located in a much better spot for us and somehow figured out how to do it at the same price. We're bowled over with Dee's glowingly positive attitude in quickly solving our problem!
Dee was very helpful and accommodating. We were supposed to meet her between 1:30-2:00 pm, however, my son left work late so we had to reschedule our appt for later in the day. She was always kind and professional. Thank you!!
Dee was very pleasant and professional.
Manager Dee was AWESOME!! After I rented a unit online, I had several questions. She helped me navigate a long-term rental - which I really appreciated. She also assisted in helping me complete my contract. Business aside - Dee is so friendly and welcoming. She demonstrated a clear sense of ownership with her job - which makes me feel good about storing precious belongings at her facility. We clicked quickly and I could have stayed for hours chatting. Public Storage has a real gem on their hands with Dee - don't ever let her go!!
Dee is amazing
Always so helpful and understanding!
Dee is absolutely amazing and kind!
Fantastic to work with!
I had a lot of family that stored their stuff there it's a good safe place security activated
In and out looked at my storage unit. No waste of time! The person that helped me was Amanda, wonderful person! Told me everything that I needed to know. No hidden fees, no hassle. The way I like it!
Dee is an amazing person she always with so much Joy and she always shares a great smile 😊 thank you Dee for being amazing we need more people in this world like you ☺️
Closes too early.
Ms.dee was such a delight to do
Business with , well informed and just a humble person made the process such an easy transition. Thank you for your help. will surely share and recommend y’all’s services looking forward to maintaining a reliable and respectable business relationship
Dee and Jenn are literally the sweetest people I’ve ever met. They’re always so helpful, they make every visit incredible.
Dee is xtremely knowledgeable and made getting two storage units easier than I expected. Thank you Dee!
Dee was awesome from the moment I walked in professionalism at its finest.
Thank you for a great experience!
Dee was very knowledgable and was able to get a unit for me quickly. She was kind and ready to explain everything I needed to know. I would recommend this facility and Dee for your storage needs.
Dee at the Hyacinth store could not have been more helpful. She covered everything we needed and clued us in on how to get the move to go smoothly, how to deal with insurance, etc. A very positive experience.
The space was very clean, easy to access, and the property manager Dee was an absolute pleasure. She was warm, welcoming, and very professional. I would definitely recommend this facility to anyone in the Keizer area looking for a storage unit.
Dee was a great help and fixed all my issues I will be back😁
Great personalized customer services and a very clean, modern property. Thank you Dee for making us feel right at home during a stressful time.
Universal timing and a sweet smile opened the doors for a fantastic experience with Dee yesterday! She's a gift and I really appreciate her.
Dee was super amazing and super informative and knowledgeable!!!!!!!
Great customer service! Made the entire transaction smooth my go to place for storage!
Rude needs customer service skills
Nice and friendly love it! Thanks
I have been a renter at mini public storage spaces mini storage is whatever you like to call them I would like to commend your HR departments efforts to train your staff commendably they have been nothing but kind professional courteous and more than beyond helpful in my experience here with d she has been amazing and I would look to hire her if you ever look to lose her in my business
After many bad experiences over the last couple of years. From being locked in the gate for three hours my storage unit being broken into and robbed. Not to mention bad customer service!! Dee is a bright spot in your corporation. Very friendly, helpful, knowledgeable and even got me a discount, thank you so much Dee!!!!
I just had the most seamless and easy move-ins I have ever had I would recommend the storage yard to anybody that needs to store anything for any duration of time
Even though the website would not let us checkout, Dee was able to help us in person.
Lee was the perfect, I really appreciate her job... she was almost finished her job and give me a right to rent a storage... everything here is in perfect condition, clean and safe!
Dee did an amazing job! Made it super easy to get my storage unit easy and flawless work.
Awesome experience !!
Dee rules she got my month of July waived when I pulled out the morning of July 1st. Much appreciated!
Wonderful gal at the office, so helpful!! Clean unit and ready to go 😃
Kat was very helpful in helping me choose the appropriate unit size
I really love ❤️ the way the take care and explain everything very well and she is so sweet 😊 totally 5 ⭐️⭐️⭐️⭐️⭐️
Reynaldo.
I was helped by Dee, who I believe is the manager and she was lovely!
Dee has excellent costumer service
Great management and customer service. Wished all storage places where this wonderful.
Great place! Clean, courteous and a great staff. Dee is a pleasure to interact with and wonderful at her job.
Dee was very friendly and helpful
I went in to rent storage unit and Dee was the most attentive, friendly and down to earth person. She provided the best customer service I've seen in a long time. Thank you Dee for everything and making it easy. You are the best
Dee was sweet and helpful
Dee was absolutely amazing she went above and beyond to help me get what I needed. I actually went with a different location and she helped me get the codes and unit from that location since they did not return my calls and office was closed during business hours. I wish I would of just got at this location! Awesome customer service
Dee was very professional at helping me on what I need and has a good personality!
Dee was great highly recommend storing your stuff here😊
Easy setup, was able to do everything on the app and the office staff is super friendly and helpful. Definitely happy I went with this location easy to locate where the units are and the unit was so clean that it looked like it was just built.
Awesome service I’d recommend you to talk to Dee..
Dee was wonderful.
Dee was absolutely amazing. We had tears, we had laughs it was all around a great experience.
Excellent customer service Dee !! You are the best !!😃
Dee was an awesome person, helped me with everything go had to ask and more, you can tell she love to help and try’s her every best to put you first! She is amazing!
Very friendly, helpful staff. Clean, nice looking space.
Amanda was the most helpful person.Great sales rep with wonderful customer service.
Parked at the Home 🏡 stead
Amanda was very friendly and made me feel at home. Stress free experience! She new her job and made things go so smoothly. The storage unit is amazing too! I highly recommend renting a unit here!
It's great
Super vet friendly very polite on point and quick to get you in your storage unit..
This location showed me good customer service skills and took the time to show us and let us pick the storage unit we wanted definitely worth coming here with around 700 storage units
Move in paperwork was flawless and professionalism was top notch. Thank you for being so very pleasant to work with and unhurried even when the phone was ringing off the hook. Would absolutely recommend working with Amanda and Public Storage!
WAY TO EXPENSIVE FOR JUST A STORAGE SPOT , NOT GOING TO STAY LONG .
Okay
April was super helpful and polite, professional, and quick. We really appreciated her help and friendliness.
I've know a few ppl with units outside, the stuff has always been accessable for them & dry, no rodents or bugs :) never been in the climate controlled environment.
I had an issue opening my new unit and I called PS for assistance. I spoke with Peaches and she was a huge help in steps to solving my issue and she even credited me for today since I have no access. I did not request this. Very meaningful!
April was awesome - so helpful and professional
thanks 👍 lynne
Nice facility. Not the cheapest not most expensive but had good staff and helpful people at desk.
April is very understanding and accomodating. If it weren't for her , I would have left this place because it is highway robbery. They raise rent on your space 6 months in. Also they do not prorate leaving the space so if you clear out on the 2nd of the month - you pay for the whole month. If April ever leaves I will too! Please give April a raise as she probably deserves one!
My experience was very good. My storage unit was clean and the lot was secure. I thought the people managing it were helpful and friendly. Highly recommend the company and location.
Kyler was super awesome!! He save me money and I am super glad I came here! Definitely friendly and helpful ! Feeling Blessed 💯 thanks again!
Clean and affordable
Great staff... Thank you April and Jenn.
Accesible, safe, and my storage is kept well!
kyler was great :))
Kyler was amazing! Thanks for getting us set up!
Me and my fiance walked into public storage to rent a unit and we met Kyler. He was most very helpful and knew his job. He answered all my questions and even let me see the unit before I made my decision to rent. This company has a jem of an employee and should keep him for as long as possible to keep their great storage rental company going!!! Thanks Kyler!!!
Me again, I wanted to comment on how efficient and professional Kyler was.. he has excellent customer service skills and helped me save MONEY! T.Y. KYLER
Very clean. Rates are fairly reasonable. Security gates at both ends.
They raise my rent without any email or notification of any kind and then gave me a $65 late fee…. This place is bunk
I had a great experience getting my unit Kyler was extremely helpful
UPS employees are always helpful and ready to take care of you even if you stop next to the van they will take your package and ship it for if you already have the shipping label on it. The Keizer office in the Salem industrial Park are very fast and easy to ship your package. They are very helpful and nice.
Kyler was an awesome rep! Made things quick and easy and saved me a good amount of money. Friendly. 10/10
Awful experience , waited over three hours for on-site manager to show up(April) after repetitive attempts to reach her. If it wasn’t for Tammy at the Milwaukee Oregon location(which was the only one who assisting me with making contact with a live person and not being transferred to a voicemail)and being sincerely apologetic for the excessive neglect in communication from the manager. I would have canceled my reservation all together if my grandfather hadn’t just passed away and time was valuable . I will definitely be moving my items out of this location before my first billing cycle.
Friendly, easy to access units and they even have Dolly's so it's simple to move your stuff. Easy online pay options.