Public Storage Self-Storage Units at 1621 NE 71st Ave, Portland, OR

Great costumer service. Update: Been going here for years and the service is still amazing.

Good

Erin was very helpful and very polite.. I would do business with them again. Thank you ERIN!

Management first prevented access to my storage unit and then restricted access. Their reason is I have left the facility after the 9pm closing time! Every other Public Storage I have used have employees that let you know it's time to leave. Yet this facility has zero human oversight or management. In fact I have yet to see any staff on site since renting the unit. If people leaving at exactly 9pm is so important theywould have staff to ensure this. Clearly the "honor" system isn't working. I’m fairly certain it’s the main reason I see people exiting over the fence every night I have been there! • In addition, drug use and distribution happens in plain view with little fear of any management enforcing any type of standards here. Restricting my access is ridiculous considering this location doesn't even bother to provide staffing to ensure the safety of everyone's belongings. If they issue me a full refund I will leave asap. This is the worst run business I have ever encountered. Vic Levine

Such a great experience. I got checked in and got into my space right away. Clean and safe facility with a wonderful staff. They had carts for me and brightly lit. I will definitely use them again for future storage.

Debbie is AMAZING. Rent here, a great experience great place love it here Matthew was great

Awesome friendly staff convenient location clean unit

wow Debbie was so much help. Actually having some IN PERSON help us after all the fiasco’s of online service was huge. She straightened everything out and now we can get into out unit! god bless her!!!! Realky mind too?

I worked with Debbie and the new guy they were very helpful and easy to work with! Clean facility would recommend!

Debbie was wonderful & very helpful. I would recommend this place of business.

Knowledgeable service...concise informative explanation. Debbie keeps property clean. Prices comparable and I appreciate an onsite manager. I recently had a question about upcoming move of a family member. Called after hours and left message. My call was returned next morning with an answer to my question. Not many businesses respond that quickly anymore. The customer service at this location is fantastic. Just wanted to add that family member is now a customer and it was easy. They are out of state and staff is great about keeping an eye out with lock checks and such. Thanks again Debbie!

Thank you !! Great customer service very friendly

Public storage has a pretty bad reputation, but I gotta say this one raises the bar...

Very helpful!

So you could say she did her own review on my phone... from my device while she was helping me..and really is way to pushy...I felt awkward!!! Ty

Wonderful customer service. Very friendly and helpful staff.

The team at this storage facility is phenomenal! They went above and beyond for us and were extremely accommodating. Super kind, awesome folks. Thank you for everything!

Great costumer services

Very nice and friendly service.

After having a sketchy experience at another storage facility I stopped by this spot and Kevin helped me out. He was so friendly and knowledgeable. I was able to rent the perfect space right there. I highly recommend this facility for storage. I can’t wait to move in! So it’s been a year now and I really like my storage space. It’s just so convenient to drive up to a garage take care of whatever and leave. They raised the rent again though! Second time in one year which really sucks. I had to move all of my things to a smaller unit. It was pretty stressful because I never see other cars there and for some reason everyone was there today all at once. After I finished moving my things I needed to sweep out my old unit so I went home got my broom. When I returned Debbie, who works there and helped me out when I initially rented a year prior, was walking up to my unit with a broom. We chatted and swept and she helped me with the exit from my old unit to the new. She’s really patient and kind and I’m thankful to have had her help.

I went to my unit today and it was very cold and my key snapped off inside the lock. I felt grumpy going to the office as this is the third lock replacement AND just found out they raised my rent again but by FIFTY DOLLARS…..so when I went into the office I was a grouch but Cayci was so helpful and friendly I couldn’t be grumpy anymore. She helped me find a smaller less expensive unit just like that. She is so awesome I hope she’s appreciated. I left feeling relief with a big smile. Thanks Cayci!

Excellent, upbeat service!

Thanks for all the great help finding a storage unit

Just bad costumer service

Great customer service

Debbie is the most helpful human on earth! She patiently aided me in figuring out where my belongings were after a moving company misplaced them. Would highly recommend this business for its customer service!

Such a positive experience. Debbie, the property manager, is very helpful and pleasant.

Excellent help an great customer service!!

Excellent customer service, enjoyed my time here.

I really appreciate it she help me out to the fullest and I always love using Public storage thank you good where should

Debbie is the best. Super professional, on the ball , and direct to the point. Would recommend.

Debbie was extremely patient and helpful when I needed to make changes to my account!

Awesome Experience, Debbie & Stephanie where attentive to my needs, and very understanding. I will definitely continue to work with this location

OUTSTANDING SERVICE

We have had zero issues with this Public Storage facility. It runs very smooth with the help of Debbie! She is fantastic, friendly, and is always smiling whenever we see her. This is the place to use!

She was great

She was amazing and helpful

Debbie is such a sweet helpful hand, she's always nice to me and loves helping out. She's truly one of the best workers I've met

Not a great experience renting from them. Wouldn't allow me to move my storage unit and the PLACE DOES NOT PRO-RATE!!!! How ridiculous in 2022 that a place doesn't prorate. Go rent from people who will.

Carlos, was incredibly assertive and helpful. Appreciated his attention to detail and protecting my unit. Great experience!

I have been a long time renter at this facility. The upkeep is excellent, the gate and door electronic locks always function, day or night. The employees do their best to keep customers happy. Carlos was a perfect example; I spoke with him once and he solved my problem right away, then called me back to confirm that all is done. Very professional. The prices are higher than some of the competitors after a year or two of increases but short term rentals are very reasonable.

Carlos was a rock star!!!

Debbie is really nice she always helps me when I need it and overall she’s just a great person

The owner, running the desk the day I signed up, was very helpful and AS important... FAST! :)

Carlos was great! Thanks for all your help!

Carlos went over and above to work with me. Highly recommend.

The service is great with Debbie. She is helpful and friendly. She has gone out of her way to minimize stress and always has a good attitude. Much thanks to Debbie

If I could give more stars I would. I want to first say that the customer service i received from Carlos, was impeccable. I could not have had a better experience. Carlos was swamped, calls, people lined at the door and yet he handled each person with a smile on his face and patients. He was very efficient when made ever transaction that was in front of me flow very quickly, each person leaving with their needs met and a smile on their faces. As we all know, moving can be a very hectic time, especially when there's loss involved., no one knows what a persons situation is and with that in mind, I was so impressed with how Carlos handled each person as they were individuals going through a hectic time in their lives, with understanding, patience and kindness all the while being very professional, in spite of how rude some were being. But with that being said, each person did leave with a smile, including me. As Carlos had done with all the customers before me, he was understanding to my situation and went above and beyond to insure that my experience at Public Storage was top notch. I also want to say thank you to the on site manager, I believe her name is Debbie, she too was very understanding and wiling to be flexible and took time on her off time to answer question I needed answered. Thank you both for the experience. You both made my day!

Carlos was very helpful! Thank you!

The facility was clean and renting the unit was straightforward. Carlos was attentive and made sure I had all the information I needed.

Carlos was excellent. Great great service 👍

Very helpful Working with Debbie was a real pleasure and recommend her as your go to person

Place stroage company i have ever found in a long. Thank you Debbie and Carlos for being yall and taking great care of your customers and making our experience the they are..

Was hesitant about the online reservation process as I'm sonewhat technologically challenged. I called and Debbie was great helping me with the size selection of unit and walking me through the online rental. Everything was smooth and easy with her help. Information about unit access arrived as promised. Went in later snd bought boxes from the office. Friendly knowledgeable service. Highly recommend!! Just moved out to my new home. The leaving process was as easy as the beginning rental! Thanks again Debbie for making my storage experience quick and easy! Would highly recommend this particular property!

Debbie at this public storage is 5 starts in my book her service was above and beyond!!

The Management here is extremely polite and helpful. Always a good visit. Super secure storage.

Amazing customer service from Deb & Kevin

Deb answered all my questions and was so friendly! The property is clean and well maintained...I would recommend this place to anyone seeking a storage facility!

Everything's great, just a little pricey , a 5 by 5 storage is $112 with insurance.

Property is well kept and feels safe when accessing my unit day or evening. Debbie, the manager is always friendly, professional and attentive.

I have had my storage at this location for close to 10 years. I have never had a problem accessing my property. I no my things are safe & the added inside door security is another bonus. Debbie the property manager as well the young lady's at the front desk always speak with a pleasant greeting & conversation. There have been more then a couple times where I wasn't always punctual with my payments. But I never felt like I couldn't communicate with management & they have been more then understanding. I would recommend this Public Storage Complex & the professional Management to anyone looking to rent a storage unit.

The on-site manager was kind enough to wait for me to make it to their facility from Salem and made sure to keep the office open so that I was able to finish things up with them! Made things quite fluid and shows their remarkable patience and strive for good customer service and support.

the manger is the best veryy helpful respect and treat everyone the same she really takes time with you and figure out what you need she is the best a pluss place

Rented here for about 7 years, Debbie was always extremely helpful and very professional to work with. Thanks for all of your help!

Have been renting a space from this location for a few months now and, it’s been exactly what you’d expect from a storage unit. Easy enough to access thanks to the app. Reasonably priced. Debbie has always been helpful. I did have an issue with the hasp on my units door being broken, but I told Debbie and they fixed it same day. No complaints here!

Friendly, positive helpful response. Enjoyed staff interactions.

Love it here. Place is clean and People awesome!!

Friendly staff

You need to access extremely friendly and helpful respectful honest and all around good experience with Debbie and Dee thank you ladies.

And the customer service representative Debbie was absolutely a treat she helped me get back into my storage unit and because I had a problem with my storage she did her best and gave me a free month of service to my unit hands-down one of the nicest storage facilities out there

They lied to me and sold me a unit they claimed had elevator access which I need due to medical issues and when I got there it was only accessable by stairs and said if I want elevator access it would go from $88 to $114. Then refused to return any money to me accept the money for their lock. They kept the $24.99 app fee and the $15.99 insurance fee and the $1 first months rent. They are refusing me my money after lying to me and selling me a unit I can't use.

Great customer service and wonderful staff!!!

I was going to leave and move my stuff to another storage.. Then Debbie came and saved the day she is beyond amazing and has one of the best attitudes... i will stay and continue ro rent from this property... Thank you!!! Added Edit I wanna say that the only reason i continue my business with public storage is because of Debbie you have found a gem in the customer service department.. as long as she is around you will have my business... NEW I must say due to the snow and ice and the unfortunate weather event that led to the collaspe of a awning at my storage facility i was extremely upset and worried about my unit ready to pack up and hightail it outta there... but once again the amazing work of Debbie had calmed me down and i can't imagine how frustrating this has been for her and the rest of the team.... i once again will be staying with this amazing property and the amazing people that work here.... I just wanted to let everyone know... how amazing and awesome Debbie has and continues to be... as long as she is on the team you will always have my business!!!!!

Very clean an tidy. Nice drives an all time storage. Beats anything in town you rock .!!

Debbie and Carmella were extremely helpful and friendly. It's refreshing to have nice, respectful people working in customer service. It seems to be lacking these days but these two ladies have restored my faith!! Thanks for all your help today ladies!!!

Love this facility! Carmella is great! Amazing customer service and always keeps the property in tip top shape! Thank you !

Great service

Closed early

This place has been absolutely awful. A family member went to prison and I took over paying for the unit for over a year now, as a loyal customer I was blind sided when they completely locked my stuff up and heald it hostage, even though everything has been paid month after month. They have made a traumatic experience even more traumatic for my family, now at Christmas I can't even access mine or my sons belongings, and they REFUSE to give me a reason as to why because I'm technically not the owner of the unit even though I'm an authorized user and have been paying the bill.. this place will literally steal your stuff and they do not care about their customers at all. Please go somewhere else.

pleasant and helpful employee that enjoys her job and it shows. I have several property companies in Oregon, Washington and Montana. If had an opening in upper management in any one of my companies, Carmela, would be my FIRST CHIOCE IF A VACANCY NEEDED TO BE FILLED. PLEASE be good to Carmella, GOOD EMPLOYEES ARE HARD TO FIND! JOHN FRANICH

Be AWARE!!!!!!! RUN the other way I had my unit broken in to over the thanksgiving weekend. All of my stuff is gone unfortunately some very sentimental stuff that you cant just go and get again with insurance. After talking with the officer she has personally dealt with this location several times in the past couple of months she implied they cater to more of the not so honest crowd to rent to. Also said they have been having numerous problems with Public Storage throughout Portland and seems to be more of a problem with the their clientele. Never again. Look at Extra Storage instead cameras on every floor and allot cleaner and not run down looking.

Honestly that was the quickest and most informative set up I've ever been through, with any business. I had an amazing person help me named Mel. Not only was she fantastic at her job but her energy was amazingly contagious. She's the type of people you want to hire to help run your business. Because of Mel, I will absolutely send all of my friends and family to this particular location. You honestly can't get any better than the experience I had today. If the owner or her boss ever reads this review, please reward her some way or somehow. She IS outstanding. A true quality employee that you just can't get easily anymore.

Debbie at the front desk is amazing, had appointment at 11:00am she took me in early at 10:30 and had me in and out all signed with a unit at 10:40. Great customer service

Excellent Service!!

Overall an excellent choice! Debbie was very friendly, and very professional going through all the details I needed to know and answered all my questions to my satisfaction. The location is very convenient and the place is very clean and safe. As for the price, I couldn't find a better one in the Portland area.

This location is very secure, very clean, and the regulated temperature allows for peace of mind.

My husband and I have used Public Storage in Portland, Oregon for over 11yrs now 😊 Love it, its an secure and safe place to your things in!

Betty was so helpful!

Safe facility...great employee's! Will rent again 😊

There was two nice beautiful Lady’s that greeted me & help me. Made it very easy for me. Thank u bettty & the other beautiful lady🙏🏽💪🏽👌🏽

Save me from no going next door

Betty was very quick with processing detailed and great personailty

Quick check in service and clean storage facility. Very courteous and nice person working as well. Clean place

Staff isn't friendly but very clean and safe atmosphere...

We needed last minute help getting a storage unit and Debbie was willing and able to assist us kindly. Clean areas and smooth experience.

Debbie was friendly, helpful and accommodating. Excellent service.

My husband and I think they have a great service!!! Debbie is absolutely amazing and always friendly !

They are all about the money they don't care about you

By storage units . also rent . good place

Customer service? There is none. Available carts. There's only one for the whole facility...

Erin was helpful, knowledgeable and had a great attitude. She made the process of renting a storage unit a breeze.

Friendly and convenient!

Yay for donuts and storage.

Donuts. 💙

Woot Woot! Erin is still Amazing and the Best!!! Never a better experience.

Erin is wonderful very helpful makes you feel safe when your unsure about things

Had $15k worth of things stolen. Cameras don't work. Awful service to top it off. I'm too annoyed to even leave a decent review! Stay far away!

Staff is always very friendly!

The experience was good under the circumstances.

Erin is really great and she's awesome. She has always been very helpful and answers questions when asked. Always positive attitude.

A great public storage place

Excellent customer service and hours! Thanks Mel

Busy day for storing

These units are extremely well maintained, secure, and the staff are incredibly friendly and professional. Jesse the gentleman who assisted me today in particular provided some wonderful customer service. Nothing but praise for this location.

We just vacated our space and overall our experience is mediocre. The staff were attentive, accommodating, and quite lovely people, but we are certain that we were told when we vacate they would pro-rate the month and return what we had paid them in advance. Public Storage did not do that and we paid for 2 weeks of unused space. It leaves a bad taste in the mouth.

I’m so glad I found this place! Erin was so knowledgeable and answered all of my questions. She’s an asset to the company!

Great experience at this location! Thank you!

Pretty clean facility friendly staff. Helpful and polite mostly

very helpfull.

Just signed up today and they were great! Erin and Jesse were awesome and so helpful! I thought I had the perfect storage size and they took me out to show me and I saw I needed it to be 2 x's bigger!!!!! That's a big deal. They listened to all my concerns about storing and I got all the answers I needed! Thank you so much!!!

This is an excellent location with great customer service. They have great prices and the staff is A+

Excellent location and great customer service. They have great prices and the staff is A+

ERIN WAS THE HELPER AND IAM 100% SATISFIED!

Erin and Terry 23115. They are amazing. Nothing but the best attitude all the time!

I wish there were more stars because I would give it to Terry and Erin

Erin and terry where great explain verry well good team work attuitud the best.would recommend to any that needs this service

I've rented storage units before never gotten such great customer service she was thorough kind funny she was everything an employee should be I will definitely refer anybody to this public storage she needs a raise LOL thank you for the great experience

I went here with some questions about needing a space in about a month. Robyn was very helpful. She even took me to see the space so I had a better idea of what I may need when I do store my stuff. 100% recommend! ✌️👍

Rented a unit for my car while I was working overseas. The cost was $295 a month... I found that to be excessive for what I was getting but I needed to store my car near the PDX airport and there were very few other options. My first payment was a couple days overdue and they immediately charged me $60 (that's right...$60 for a late fee!!) the day after the 5 day grace period ended. I called and tried to explain my situation being overseas and not having the ability to check email. It didn't matter to them. They said I hadn't been a customer of their storage unit long enough to get any exception to their late fee policy and the late fee would be charged to me. I found this to be scrupulous and rapacious. Its as if they needed my $60 to pay their bills and couldn't offer any leniency. I've never dealt with such an inflexible storage business. Most small businesses would work with you on the first instance and then hold you to the policy if you broke the rule again. Not these guys. I couldn't wait to get my personal items out of there. Find another storage place if you have the time to look. P.S. I did see a few people who looked like vagrants using storage units in this compound. Be sure to use two locks if you're keeping any valuables in their units. This part of Portland doesn't appear to be very safe.

This place may be handy and it's located in a good accessible area. It's clean and tho some may want 24 hour access, I liked the fact it kept day time entry until 9. I felt a bit more secure knowing, with all the thefts, these days, that there weren't others milling around in the wee hours of the morning. Nothing meant by those who keep those hours, I worked a grave yard job many years ago, but I know the storage areas are watched well during their hours off operation and closed at night. It's gated and locked and they have an on site manager. My only gripe is the expense. Started at $88. and that's the $65. a month ( as advertized, but you have to buy their lock and a few other add-ons), then without notice, it jumped to $104., I hadn't expected. It pays to investigate and or read reviews.

Very nice people ,,, 2 thumbs up

I cannot say enough about the staff here. Lori & The District Manager are among the most sensitive people who have helped me NOT lose my unit. I like the fact that at Public Storage, one can pay anywhere. So helpful. These woman are caring & keep us informed. I love how clean everything is. This staff is great. Always willing to go the extra mile.

Lori and her team are all ways so nice and helpful. Property is clean and well kept.!

Fantastic service from Lori, great place!!!

Good customer service Shawn was very helpful and attentive and handled all our needs .

People being stored in the public? What a strange planet we live on.

Lori helped my wife and I to get an easy-to-load storage space in no time. Convenient location in SE PDX, we're using it to store items while we prepare to move to another home in the area.

Awesome service. The best experience I've ever had in a public storage unit and I've rented a few of them,. Very polite and informative.

The manager, Lori, was very helpful in getting me situated there. Amazing customer service on her part. She’s a mensch!

Lori was very helpful in my rental experience and made my process painless.. thank you

I was quite impressed with how neat and clean the property was. Lori the person on duty was so helpful explaining what all the features were and showing me the units and how to use my pass code overall a great experience

Our experience at the public storage on 71st and Halsey was amazing. Big shout out to Lori the manager who helped us coordinate an out of state move with separate companies packing our stuff out of the unit and another company moving the trailer out of Oregon. Lori was very attentive and accommodating to make sure everything was done right and was available whenever we had any questions. Would highly recommend this place for any storage needs.

A neighbour suggested that I move "stuff" to a great storage place she had used that was close by, instead of trying to sort my mother's belongings in my own place. I ended up adding my cousin's things also. The units are spacious, dry, and with plenty of room to sort. It is also safe. I appreciate Lori keeping everything running. She has helped replacing lights, keeping the carts available, and doing security checks, even making helpful suggestions. Storage is complicated.

Lori was super helpful with my move out! All and all a wonderful experience renting from them. Everyone I ever interacted with was super helpful and knowledgeable, and maintains a clean facility. Also, their security standards are top notch.

I’ve been renting a storage space for about 18 months. Clean. Easily accessible. Friendly staff.

This place is safe, secure, & convenient with a very friendly and knowledgeable staff. Clean property, will use them again in the future.

They finally gave me a Coca-Cola when I needed it most

always friendly and helpful employees - walk the property to say hello and make sure the grounds are kept clean-

I've been bringing my boyfriend here for his storage space for the past year and this past week I decided to get one of my own. Prices were great and Lori was super friendly!

Helpful staff and clean facilities. Very good storage

Don't use this company. There's a lot of ways this company will try to rip you out of money....saying that they are strictly policy driven and there's nothing they can do to help you. I've used other storage companies and this one is by far the worst. Also, access to the storage unit on the weekends is hard especially after 4:30.

Nothing but positive things to say about this facility & the staff. Lori & her crew always go above & beyond to get things done. Great value for the price! Safe, secure, & convenient. Will definitely do business with them again!

Lori is very helpful and kind

Lori was very informative and very helpful really respectful and kind and very outgoing

Reserved a 10x25 unit online for a fair price. Showed up to move in and was taken to a unit that was not 10x25 in size (it wasn't even rectangular in shape). Was then offered a 10x20 unit for a higher price than the (so-called-but-not-really) 10x25 unit. I was moving and didn't have time to pursue other options so I accepted the 10x20 unit. Moved into the 10x20 unit and realized the interior dimensions were really around 9x18. I found storage elsewhere as soon as I could.

Charity went above and beyond my expectation, she is very knowlegdable and professional thank you for your outstanding customer service. will definatly recommend this location to others.

Charity was a pleasure to talk to she gave me all the information I needed and even helped me find a location with a unit size that fit my needs. thank you.

Excellent service

It was a pleasure working with Avi. This is a good affordable location.

Very friendly and helpful!!

Avi is great! She went above & beyond to help with getting the unit we needed. Both she and Shawn are very friendly, had us laughing the whole time we were getting the unit set up & paid for. We will enjoy renting here from them.

Great service, convenient location

Very nice

When I needed a unit I called them and they got me what I needed every body that works there are really kind and sweet very understanding very kept up clean and safe if needed to again I would rent from them again and Avi is cool and nice

*theft does happen* however as a company you can choose how to respond to the issues. Our unit was broken into, and little to no communication from the company or resolution on how they would combat the problem going forward. When I went into the storage unit area with the police officer - there were two homeless people "living" there. Along with the homeless and trash, the random power outages left staff feeling even more unsafe. We would have to coordinate teams to ensure safety. Additionally, the rent has been increased several times since we obtained the unit, and the last increase happened right after the theft. From what I can tell, the increase in rent of 19% from the time of entry to the time of us canceling and moving elsewhere -- it doesn't seem like those funds are being invested into the property. Google wants me to leave one star just to post, but I feel that zero stars are more appropriate.

Best staff and storage place.

**THEFT HAPPENS**While Avi is wonderful, my unit was broken into and we lost many precious items. I realize this can happen - but there should have been more disclosure about when and how often this can occur. This also happened to at least 5 other units and no one at Public Storage can tell me when it happened to mine. No security, no cameras...nothing. Thankfully we have insurance but I will not be keeping my items in a very non-secure storage location. Sorry.

These guys saved me at the last min and made everything so easy for me I appreciate avi a lot! Thank you!!

Avi was super friendly and helpful and I the place is super clean and.easy access. Great place!!

'Property Manager' was unbelievably rude and difficult. A female in her 40s or so with short hair.

Avi was very great with helping with getting my storage space set up greats laughs she's the best!!!

Avi is incredible! We absolutely adore her! She is always ready to answer any questions my wife or I have and is willing to explain it until we understand. Thank you Avi!

Very well kept and secured

Nice lady, very respectful

Sweet and painless, I've been with them for years now and I met the district manager today and I must say very pleasant experience And that helps continue the great relationship & confidence I've had with this public storage.

Avi was very helpful, I loved her customer service skills she was very polite! I can tell she is an valuable asset to this company!

Convenient short term storage location while getting ready for moving. Avi provides superior customer service, helpful & courteous. Thanks to the whole team at this Public Storage.

Amazing customer service! Thank you Avi so much for the help and accommodating me last minute!

Avi did a marvelous job orientating us to the Public Storage lifestyle. Warm and welcoming and has a great attitude towards life. The storage seems good, too. The lock works smoothly, the door can be opened by my wife easily. Clean and dry. No water damage visible. Comes with our very own lightbulb.

Very good customer service!! Avi is great

Ravi was Awesome super friendly and the best service ever

Huh

I honestly was so relieved to have this unit located promptly for me and my family! our associate (Brit) Was incredibly understanding and communicative even under pressure with me showing up late for my appointment (oops)! We quickly Were is shown several available units and that’s a perfect one in the perfect price! Thank you so much for making sense of this for us Brit! 10/10 great customer service, clean units, affordable options, friendly employee !

Brittany was awesome and helpful today!

sarah was a joy to talk to she gave me all the information I needed and even helped me find a location with a unite size that fits me

I have REVOKED my signature and the RENTAL AGGREEMENT with Public Storage on Sunday July 23,2017 Amber was the Public Storage staff on duty this day that did the viewing of storage unit B019 and the paper work for the Aggrement at 4:30pm at 1621 NE 71st Ave.Portland,Oregon 97213(connected to CASA which is the advocates that work with DHS children protective services and up the street from Juvenile Court that have been doing everything to prove me guilty but can not and or mentally ill failed for the past 4 years and substituted an amazing imposter as my daughter until I figured it out and asked for a DNA test but that is the last visit allowed when I asked with the imposter 2years ago I still love and care for the child imposter and I know that they never had my Amariss and kept pretending they do for 4 years that is why I quit attending the battle in Court for I worship Amariss the Authentic not the fake and now they plan to have me committed to and locked up in a State Hospital by my signing my name on a Rental Aggrement at Public Storage(I would never think otherwise but DHS will and have done this when you sign your name will use it for any and everything you haven't given authority to when you signed your name for a release of information is what you believed only to be that reason.)That is the reason for my RENOUNCING AND ANNOUNCING THE REVOKING OF MY SIGNATURE JUANITA JACKSON-ELLIS AND THE AGGREMENT I WAS FALSELY LED TO BELIEVE WAS FOR A STORAGE UNIT(and I only had Oregon ID is why Kevin did not is because he has lost his ID so they only will rent to persons with ID is but his signature is on the aggreement on the receipt as card member (my name is not on his visa debit)and I only put his name down as in case of emergency but they have him down as a authorized access person .REVOKED and Kevin is not my husband it was annulled.He has no authority of me or my property.Nice try Nina.See you all in Court. Juanita McNatt

Super easy, efficient, 5 out 5 for staff very welcoming!!!

Friendly and helpful staff! Avi is so sweet! First month $1 promo is the best if you're planning to only use the storage for a short period! Would use this company again in the future.

Good area, decent prices, and good service! Thanks!

Avi at the front desk is so helpful and accommodated my needs in short notice! I moved here out of state with only an hour to find a storage unit and I'm so glad I found this location. I used it for a month, but it helped me out so much. There are honest people working here, which is refreshing when there are so many shadies out there trying to scam people. But you won't have to worry about that here. They'll take care of you.

Easy,friendly convenient and safe

Avi (manager) is so helpful & friendly. She helped me choose the storage unit needed to fit my needs & made this part of moving quite easy!

Avi was wonderful. She had all the information and service with a smile.

Avi is very polite and informational. A+ customer service 😊

Great location and Avi was very helpful in getting everything set up. Thanks again!

Execcelent service and staff

I have to say that this site exceeded my expectations when I recently stopped in to compare prices to store. The staff was professional and very helpful and FRIENDLY... I actually felt they loved their jobs, a hard thing to find these days. Good job and keep it up!!!!

Great service!

I loved it because Avi was very helpful and funny

Avi made my stressful move much less stressful. She is both kind and thoughtful.

Avi and Chloe have been an amazing help during a very stressful time in my life. Thanks for the kindness!!

Avi is the BEST!!! Thank you thank you.

We were very please like her very much..

Avi made my hectic week way better! Good service no hassels!

Super friendly, easy process. Love it so far!

Avi has great customer service. Very friendly and helpful. I definitely recommend people to come here and see Avi.

Avi was wonderful, very helpful and polite.

Avi was very helpful, professional and efficient! Was very welcoming to Portland! Recommend highly!

Loved the process of getting the storage. Avi was very helpful with the whole process and very friendly. I suggest this location to everyone.

Avi was great!!!

Ava did a great job helping me out today! Thank you.

Avi has always been so helpful and pleasant to do business.with. She has a way to make you feel good about paying my bill and I always leave with a smile.

Really great service. Everything was so easy!

Avi was AWESOME!! Thanks for all your help!

Avi was wonderful she has helped me get everything situated with out and problem! I highly recommend this storage place!

Avi was so helpful every time I needed anything. Awesome!

Super easy and Aviv was very helpful!

Had a amazing time and avi was great!!!!

Very helpful and understanding ...

Avi (manager) is very efficient and helpful. Highly recommended!

Avi was very friendly and helpful! Got us in and out in a breeze.

Thank you Avi! Your helpfulness and knowledge was wonderful and so informing when I'm ready to rent I'll contact you Thanks ever so much

Gives me good service

Kara and Deb went WAY out of their way(s) to help me with renting the right storage for my needs. I was Charge Nurse of a unit at a major hospital in Portland and I can say that they met all of the standards that I would have set for medical staff.

Had a great experience! I rented a unit from Avi, who made it quick and easy! I would recommend this place to anybody!

This space is awesome and the staff is amazing, friendly and helpful.

Came in with my uncle and its amazing here

Avi was wonderful! Great experience.

We just had an awesome experience at public storage because of Trisha. She was very helpful and answered all of our questions with a smile on her face. By far the best experience we had out of all of the public storages we went to today. Because of her we will be recommending Punkin Storage to our friends and family.

buen seevicio

Good people and good storage 😊

It was great and very detail oriented on the agreement

Michelle has excellent customer service skills and helped me with all my storage needs. Friendly service from good people! I would recommend this location to anyone with storage needs in the Portland area! Thanks Michelle!

Excellent customer from Michelle, very friendly and through. Checked to make sure that we had the correct size storage unit for our belongings and took the time to show us where everything was and how to properly use our space.

Michele was fantastic! What a lovely lady. I would hire her for customer service in a heartbeat!

As the company I work for rents out approximately 100+ storage units in various facilities, this is, by far, the worst I have ever encountered. First, they have a flood and close the facility. Then I go to move out and the boxes are covered in mold and mildew. I was told that they had done some concrete work and there may be a little dust. Now, besides the mold and mildew, there is approximately 3 of concrete dust on everything. They should be closed down as being a health hazard.

Came through on a Sunday afternoon and the first positive was the AC in the office building so while we went through all the signing of papers we were nice and cool. Michele was also kind enough to show us the unit we were interested in and we're happy with the choice we made in storage. Thank you guys!

Clean facility, reasonable price, Timisha was great.

Quick and easy help today from Timisha. Wonderful customer service. She helped us get exactly what we need for the best price. Definitely happy to do business at this location today!

We went to one and they gave us the wrong size so they found this public storage with one unit left. Timisha was great and super helpful best part of our moving expierence

Shawn and Renée where both awesome.. Definitely would recommend to others and would use again without hesitation..

Was helping my grandma move her stuff here, Renee was very helpful and informative.

Shawn and Alan are doing a great job. I would recommend this location to everyone.

Great

Always a fantastic experience and Alan is so helpful and friendly!

was very easy and Alan was very clear on everything

Alan is always so helpful and friendly. He always makes me feel at ease when I have lots of questions.

Alan is so sweet. Great service, very professional. Thank you

Alan and Rochelle were great! We called and made an apt the same day. They were very helpful in helping us pick a unit and were very thorough with all information.

pretty good very clean

Easy and fast! Alan was great. Thanks!

Large units available, secure, easy access, and clean. Only negative was price. Rates went up 15% each year for 4 years - had it.

Probably the most helpful storage ever. I'm in college and have been having money problems and my unit was going up for auctions. But with Al's help I was able to pay for my unit and move to a cheaper one! Al kept me updated about everything which was a big help! I'm really thankful to have chose this Public Storage!

Alan was amazing at answering any questions I had. great experience!

Really easy to get everything sorted out and ready to go, would recommend to anyone. Nice property and Alan was helpful.

easy, great service. thanks alsn.

Al was incredibly helpful and friendly throughout our entire stay of numerous months. I would highly recommend this as a place to store your valuables.

I don't like public storage but if I need something that is last minute or cheap for a 2 week period then I'll go to them. I also wouldn't choose any other place besides Alan's property. It's clean, safe, and he's very friendly. He made my moving experience pleasant and that's sometimes hard to come by with public storage. I'd recommend people rent here.

Alan gave me a phone call to set up my move-in within 60 seconds of my reserving the unit online (yup, 60 seconds, not exaggerating). An hour later, I'd signed all paperwork, toured the facility, and had all necessary keys and codes. Alan was friendly, professional, prompt, and I feel good about leaving my stored property under his supervision.

Great service

Wonderful customer service and prompt storage with every amenity.

I enjoyed working with Alan three months here. everything was smooth and he explained everything so clearly so there were no surprises thanks a lot have a good summer

Christine is very friendly and provides fantastic service!

Tamisha was very professional and polite, and sweet as well, thank you! ! She was fabulous and speedy! !

Alan is wonderful, he always patiently answers your questions and explains it thoroughly!

alan was super awesome, he was fast to the point and had good humor. he also made me feel safe knowing my property was in good hands!! ty alan!!

Timisha was super friendly and straight forward. No fluff, just got me the storage space I needed quickly. Everyone I met there was very helpful and friendly. The place was clean and safe too. I highly recommend this location!

Alan helped me process a rental application for his property by coordinating with another Public Storage out of state and was extremely helpful. Thanks.

Alan was extremely nice and helpful. I was able to get a unit fast and hassle free. Very clean and well maintained property.

Alan is always such an amazing help! Wouldn't go anywhere else

Alan is a fantastic manager! He's so personable and so patient. Thank you for your help.

Thank you Alan for helping. Clean environment, friendly, and very knowledgeable! Great service!

Timisha is a joy! She was wonderful and very helpful, I'm very happy with her service.

Alan is a great manager! He has always been very helpful, available and patiently answers all my questions and assists me with my needs. He is very friendly and professional. I feel confident that my belongings are safe and well cared for under his watch. The buildings and grounds and the bathroom! are always clean and well kept. Thank You! We have 2 units here and this is where I would go (and advise friends and family to go) for any future storage needs.

Thank you Alan for your great customer service! You answered all of my questions and were so patient. Keep up the great work!

Great service. Very friendly. Nice and clean property!

Very reasonable rates and love the fact it's inside a building instead of outdoor access only. Very happy with the service and the management staff

Working with Alan has been stress-free and super helpful. Keep up the good work and excellent customer service!