Public Storage Self-Storage Units at 9912 SE Division St, Portland, OR

The Manager "John" was very professional and helpful...Great guy...

Beware.... Public Storage on 99th & Division hardly ever has staff, their gate box to get in is broken and their spaces are over priced, rat infested and not taken care of. Don't be fooled by the fresh coat of paint. Beware your items will get moldy, dirt and leaves blow in from the bottom of the doors not sealing. Absolutely the worst customer service imaginable.

Well they rented us a unit at a decent price and then after 2 months raised it from 275 to 350 a month we are getting out asap

Management goes out of their way to do you right.

It’s just a public storage nothing to special

Quick and helpful

Very good experience man the plain donuts were fire great customer service very helpful in the drive-thru line good customer service would definitely recommend going to this location to family and friends

Customer service is good from the people that work here but i’m disappointed that they don’t have carts to carry your belongings to your unit. Also, it’s cold AF during winter and fall due to the fact that they don’t have any heat.

ERIN was great! Thanks so much for making a smooth process! I appreciate everything!!!! You have great customer service!!!

Very nice people! Justice was kind and helpful!

The staff is so pleasant. Especially Justice- he was so informative and professional. Explained to me how I can do so much on line and assisted me with the experience of finding the right size unit for my needs. Also everything looked clean and well maintained, an all around excellent experience.

Do you have a unit auction?

Arron was and is an amazingly helpful and professional employee with so much to offer and I feel like she should be in corporate considering how well spoken ,professional,courteous and just simply a pleasure to be around

Excellent customer service made me not wanna go any other public storage yet?

Erin is a godsend! Answered all my questions. Put me at ease with the rental process. Recently Erin rented to a friend and my daughter. Great to be able to recommend a place these days and feel good about doing it.

Accessible, easy, clean

Been using this place for years The Manger is super cool

Great service! Office is always clean and in order. Very friendly

Izzie is the best..

Erin did a fantastic job at disclosing all information about the storage unit and getting us signed up. Thanks!!

Erin was super nice and super helpful! She guided us through the process with ease :)

Izzie was very helpful and knowledgeable she asked what I was needing to store and showed me the options that would work the best

Clean place

Facility was clean

Erin is absolutely amazing. I had quite the mess with my whole rental. I started it online. Tried to finish it but didn’t because they were going to charge me for the lock when I had my own lock. So I decided I was gonna go into the store to finish the rental. That way I wouldn’t have to pay for the lock, but at the location that I’m renting from their computer system was down. I didn’t went to the Division location where ERIN was working. I explained to her my situation and told her that I’m still trying to make it to the other location before five when they close. She jumped right in pulled up my reservation. We finished processing my rental agreement paid for it and had me on my way within 20 minutes. And during this time she provided me with very knowledgeable information about public storage. She was very professional and personable. I am so grateful for her help today.

Great. Thks

Izzie and Erin were phenomenal and very helpful. Will return and recommend to others. Thank you guys for hiring good people!

They store my stuff it's secure and I've never had a problem

Excellent service very helpful.

Fast and easy

Great service provided by Michelle!!! Thank you so much!

Awesome service Michelle helped me get all set up and it was so easy she made my day helping me get this done without any hassle I appreciate it thank you so much.

Michelle was so amazing at helping me get all my tasks at PS completed. She did so with patience and confidence which I really really needed. She was so kind when I was not all the while serving me with a smile. Thank you Michelle not only for your professionalism but for your heart. Thank you for all you do. You are the best part of PS!

Unit was broken into with extra lock inside building. Likely an inside job. DO NOT STORE HERE!!!!

Michelle at 9912 SE Division in Portland, OR. Was both helpful, and cheerful. She met my frustrations with grace and patience. Excellent customer service!

A Lili bit slumpy

Michelle was great! She was very flexible on our arrival time and was very accommodating to us! The gate was locked and she helped us get in right before she had to leave without any complaints! Very courteous and helpful! Thank you Michelle!

Erin knows her stuff, got me in and out in less then ten minutes!

Erin at Public Storage provides customer service like they use to,highly recommend!

Erin is awesome! All ways friendly and helpful!

Won a storage on auction. They gave me extra days to get it cleaned out.

Erin has always been a great help and always has a smile, she is great.

Erin has great customer service skills,she has been extremely patient with myself and girlfriends situation and I appreciate her help thru all this.thank u again Erin for your services..

Erin is informative and helpful. Super nice, highly recommend this property.

They are so nice a d it was very easy to rent my space

The experience was amazing at this location.. Debbie was very professional and friendly.. I felt like all my questions were answered... I highly recommend this place to anybody looking to store their stuff... Thank you Debbie for going above and beyond... Great place and even Greater customer service... UPDATE I wanted to be able to write another message and say Thanks to Erin amazing and wonderful customer service and helpful insight... I will continue to be a customer... once again its the employees like her that make it so great doing business with ya all.... I can't stress enough what a wonderful property this is. ... As long as you have these amazing wonderful people you will have my business!!! If i could get 10 stars I would!!! HI its me again... first i must say that i am still happily with this amazing company... i have never been so pleased with customer service and helping hands and just amount of respect that i am always receiving... its makes me wanna ask what can we do to make us better for you.... thank you to all the wonderful above and beyond amazing staff..... i wanna give 100000 stars.... I highly recommend this company...

Erin was super helpful and very pleasant to work with!

Really glad I came here!

Erin was so helpful! Thank you! Great experience!

Great customer service

Many thanks to Erin for her continued professionalism and friendliness. Whenever I have a question, she is the person I look for because I know she will have the answer. I’ve seen her interact with some very difficult people, and I’m amazed at how well she handles herself. This company is very lucky to have her as an employee.

Erin, Thank you for your help and assistant, you make the company proud by your knowledge and kindness, I will recommend you to others as well.

Erin, Thank you for taking the time giving me a tour, and explaining the difference in the units and cost it was very helpful. Great customer service.

Great customer service, Erin helped me chose what size unit I needed and answered all my questions. Area seemed to be clean and organized also.

I’m so glad I chose this facility. Erin had been so helpful every time I’ve had questions. She always has a smile and a willing attitude. I’ve heard horror stories about other storage places but I’ve never regretted choosing this one. Thanks again Erin!

Great place to store, nice people!

Been at this location for a long time and they have always been very helpful.

My storage unit and several others have been broken into for the third time, it's been boarded up I can't get to my things, they make you by insurance, after reporting the break into the insurance company they promised to get back to me in a couple days, haven't heard from him in months left several messages they won't return phone calls, when you call the head office they tell you it's going to be over an hour away, why you're waiting for an hour it'll suddenly hang up on you, I'm getting a lawyer suing these people this is ridiculous.

Initially, I was routed through the Customer Service phone line 4 times. I just wanted to speak with the On-Site Manager/Customer Service Rep to talk about possibly renting a bigger unit. I was hung up on, shuffled around from rep to rep, until someone finally put me in touch with Sunny at the 9912 SE Division St, Portland OR site. Sunny went above and beyond what I expected. I thought I might need a bigger unit than the one I reserved. When I arrived with my movers, Sunny was poised to rent me a bigger unit, but the moving men were able to put my belongings into a smaller unit, that I had reserved. Sunny was personable, helpful and resourceful and highly professional. She made the whole experience into a good situation.

Very easy to do the process and Betty was very helpful.

I don't like how you can't stay past closing time if your finishing up. It's very inconvenient.

Clean your facility, the outside storage units have had leaves and debris left on the ground so long they have turned into black goo and has been sprayed on all the back units doors. This leaves have been there for coming on six months, and the unit doors have frankly been disgusting for at least two months. Clean your facility.

Debbie, who helped me, was very friendly, polite as well as very knowledgeable. Those qualities are very hard to find nowadays!!

our unit has now been broken into 3 times in two years and the staff has largely been absent, unhelpful and unresponsive. The security measures in place are very limited, and the locked doors to the units themselves can be forced open relatively easily. After this most recent incident, I stopped by during business hours to get new keys for my unit and ended up waiting outside the locked office for a half hour before giving up – lights were on but no staff were around. Reached out to the district manager about accessing our unit again and still am waiting to hear back. The robbery happened end of last week, and we still haven't even been able to assess the damage. They clearly are cutting corners at the expense of security and appropriate staffing.

They refuse to offer me a discount on a second unit and stated it was because I was a pre-existing customer. Discounts were for new customers only. This policy is discriminatory and they will find that customer retention will be few and far between

This visit was actually my best visit. Thank you Erin.

Staff was very nice; & pleasant to deal with! My only frustration was that I originally had a reservation at a public storage that was further away (I didn't realize where it was - we are new to Portland & it said Portland) so when we figured out there was one much closer our price then went up 100$ for the same size unit! They explained that the other location was new and had a promotion going! But, still I feel like they should honor! But, overall - the grounds were clean! Everyone was friendly!

Excellent customer service and storage unit rental prices!

Was greeted cheerfully as I walked in. Clerk was knowledgeable and quick to get me in and out. Would recommend to others.Great customer service

Very put together place.

Very nice and freindly staff helpful and professional can't ask for nothing else

Personal reason non related to me

Nothing good to say. My husband and I keep landscaping equipment in our storage space and depend on our belongings being available during Public Storage hours. We lost money when we were not able to get into our unit due to several doors being broken and nonfunctioning. There was no one on site to assist and the response we got when we brought it up as disappointing. THEY HAVE RATS!! Which caused damage to one of our brand-new leaf blowers once again taking money out of our pockets. Due to this frustration we found another storage space that does not hick up the rates every few months. We have reached out to T.J and Meagan which were not able to help. We also reached out to the district manager Monica and no one has given me the curtesy of a simple phone call. Instead I have received a bill for $120 dollars and a ten day notice until it will be forwarded to collections. Where is the accountability and customer service??

Was checked in by a very professional and courteous young man named Elliot. Couldn't have gone smoother. Thank you sir!

This review is very well overdue considering the wonderful customer service and thoughtfulness I’ve experienced with the staff at this location. I say overdue because it’s been almost a year I’ve been storing here and I’ve had nothing but a positive impact from this establishment. Erin in particular has been nothing but an angel every time I’ve been in to pay my bill. Always present with a cordial smile and very fun and easy to talk to! I would recommend this place to anyone who is in need of a place to store! 5 stars and two thumbs up 👍👍!

Clean, Nice staff and good air conditioning

Bad location watched a guy jump the secured fence twice

Robert and Lynn are amazing. They truly helped me out with a unique situation, were patient and kind, and offered coloring materials for my children while we were there for over three hours! They are genuine and kind employees, and will help you in any way they are able.

Erin is the best. I love her upbeat attitude and smile.

Lynn is helpful and very very kind I’ve never met anyone that I plan on trying to hire away from anywhere much less a business like Public storage

It's a good place... recommended.

Gate broke down and had to put my furniture back upstairs. Not happy.

Worst customer service ever

Good security.

I was there to help a friend move over their stuff it seemed fine and dandy you know cleaning you're very clean

Its average storage it works becuase it does

what are the sizes and prices

Too expensive

Very good customer service and the guy that was working last time we stopped by was super nice, there was garbage right out front of our unit and he was really apologetic and ran over to clean it up so yeah, he was a nice employee.

Very friendly Clean and location is very close but need numbers on building to find the right one where unit is..They do charge arm andd leg...dawn

Good Service 👍

Storage is good, no complaints.

Notice a lot of units locked out

Good customer services

Betty, was very kind and was patient with me with the mix up I had with units. She was welcoming and friendly and I was thankful to receive such kind customer service. She answered all my questions and listened to my story. She didn’t have to do that, but I felt that comfortable talking to her. Thank you so much again. I appreciate your help and guidance. Cheers Betty☺️

Friendly staff. Attentive and got me in and set up really quick. Thank you Erin!

Very friendly and was in an out quickly!!! Good price as well!!

yes secure place, clean units..

The staff are super nice and helpful here, especially Shawn. The price is great, too. Cheaper than many of the other storage facilities. I recommend you book online for the best and comparable prices.

Debbie is very helpful

Great customer service

I spoke to them at the beginning of covid and told them I had no work because of it and that I would be out of state. When I recieved my stimulus check they said they auctioned it the day before. I told them it was my deceased sister in laws stuff and I at least needed her personal documents. They said I would get them but never did. They never contacted me for payment yet sent me to collections. I will never do business with them again. We are in a worldwide pandemic and they are kicking people while their down and not caring at all.

Supposed 2 b $25.00 move in. But 19.99 was required to be paid for a bolt lock that was not told to me prior to setting up the lease.

Pretty quite place

I am disappointed that after noticing that there was an attempted break in into my unit and reporting it to an employee, she added a lock and told me I would get a call back from the district manager or an employee. 3 days later with no contact from them, I wrote the district manager an email requesting help. I get a call from an employee telling me that the manager will be there Sunday, I asked if there’s a specific time and she said she doesn’t have one. I said I can’t have all day Sunday scheduled for them and she literally hanged up.

Very kind people thank you Debbie for making this easyer for me the way you explained things and how to do it

I called another nearby storage and was quoted a low rate, but when I got there they wanted much more. So I called public storage. They said the same price. However when I got there and spoke with Debbie, that was actually the price I paid. Debbie was very nice and has excellent customer service skills.

Debbie the onisite manager is outstanding, from day one shes always friendly, communicative, and on top of her game. The property is clean and well kept. I highly recommend this property.

We have been at this public storage location for over a year, the staff has always been accommodating, friendly, and professional.

Debbie is awesome! It is a well managed, very customer oriented experience. Most of it was complete before even arriving, save for the viewing and paying. Best deal I could find, as well.

Ive had a unit for about 3yrs there now and ive never had any issues with their climate control area or getting answers whenever i need help. I like the new entery code box they have too.

I had a very warm welcome from the staff and one in particular was very helpful. Her name is Debbie and she was so nice and really sweet. Thanks Public Storage

Good had to get some stuff

Debbie was awesome.

Good and friendly service

Always a wonderful experience working with Debbie, she is a wonderful person and very helpful

Excellent facility! Deb was super helpful and knowledgeable about the property.

I needed a 10 x 15 drive up unit today, So I went in and was greeted by Debbie right at the door. She was very nice and super helpful. She did not have a unit that would work for me, but called the Public Storage just down the road and they did have what i needed. I told Debbie I wish she had the unit I was looking for because I was really impressed how friendly and helpful she was. (GET YOUR UNIT HERE). Oh by the way the new unit I got was 45 bucks cheaper then the unit I was leaving (out in Gresham) and it's bigger.

Big shout out to Debbie at public storage. thank you so much for securing my unit when I failed to do so because I was in such a hurry thanks to you all my belongings are still there!!

Have been storing here for years, now moving to a different state. Senior has been great. I will miss storing here.

Great staff, very helpful.

Heidi and Desi are professional are helpful. Great to do business with.

Great customer service and great directives

Debbie was great help for my girlfriend and I, she went out of her way to help us.

Debbie was so helpful and nice I will only go to this public storage!!!! Ok can I just add how amazing this lady is because she is amazing! Great upbeat vibes and so helpful I would be lost without her help!!!

Be careful...do not store anything of value. There security cameras work for there own use to rip you off. We had an inside unit and week before we were going to load up someone broke in...yeah right! Someone broke into lock that was provided by storage co

I love Debbie ! I have had some problems paying on time, but she has never been anything but nice, friendly and helpful with my situation. I would recommend this place anytime to anyone. Thank you !!

I rented here a few years back and am renting a unit again because the location is awesome, along with great prices. Debbie the manager remembered me from years back. She has great customer service!

Ive had great customer service here. Debbie, Mel, and Shawn are GREAT!

How much per month now

The staff are Great. Debra is always available to assist you in any way, questions or parking. She also has a pretty good sense of humor 😉. Thank You

Today Debbie helped me get a storage unit, and she was funny and down to earth and very friendly lol, I even offered her some of my chips 😂😂😂 all and all a great person, and I felt secure leaving my stuff there. I recommend this location for sure.

Hands down...the Best!!! This place is clean and secure for being right in the heart of southeast. Also Debbie is the greatest!!! She always welcomes me with and smile, answers all of my questions, and has saved my butt once or twice. Thanks Debbie : )

Debbie has helped me out so much, always answering every questions I've had. She always in a wonderful mood. She has been very respectful and has a wonderful vibe. I couldnt ask for a better place to store my belonging. I feel safe and wanted when I walk through the door. Thank you for everything 🙂

The manager Debbie was very welcoming and kind. She was able to answer all of my questions and schedule my move out day with ease. The property was very well kept, unlike some of the other locations I have visited. Overall great experience, all thanks to Debbie!

Lots of possibility here call first for size n pricing

I like how debbie and erica treated me and how they answered all my questions and I really like how clean the property is inside and out thanks ladys

Debbie and erica were very friendly and helpful because of them I will definitely rent from them again

I shopped on the internet for a storage and I am very greatful I found the one Debbie manages she helped me by showing me the unit that best fits my needs and she help d me with all the paper work I will te amend her to any one

I ONLY BUY STORAGE UNITS . I BUY A FLIP THEM I DO NOT LIKE STORAGING ANYTHING.

Don't do it, $1 first month was actually nearly $70 after all the mandatory add-ons

$$$$ spendy but it does the job lol

I needed a storage shed with particular access and didn't have a lot of time. Debbie was informative and efficient and had exactly what I needed and completed my sign up in record time. I will never go anywhere else!

Debbie was great! She showed me three units to choose from and I picked the one that was best for me. She answered all my questions, so I felt comfortable with the experience. I rented a storage for my Extra stuff! Thanks Debbie. See you again!

Works as a great place to store stuff.

Shopped around for available storage units before deciding to visit this site. From the moment I arrived, Debbie was extremely helpful and more than willing to assist me with my needs. Ultimately, I chose this location because Debbie gave me outstanding customer service. In just my short time there, I can tell Debbie is well respected by customers and her professionalism is second to none. Highly recommend this location if you're looking for a safe place to secure your belongings.

Very helpful and always nice thanks Debbie!

Heidi made the whole process of renting a storage unit very easy. Thank you!

Debbie was awesome!

No good. very poor

Debbie was a joy to work, very helpful.

The Person who helped me was kind and polite and was very patient and helped me with the problems I had

We love this place...super friendly staff... 24 access is great and convenient

Friendly awesome staff!!

Great experience thank you Desi and Debbie you gals were so helpful I appreciate yall have a blessed day!!

Great help and very friendly. Its refreshing to have somebody like Hiedi around.

Heidi was on her lunch. And was kind enough to help me out with pricing on a storage unit. Very friendly and a super nice person.

Debbie is awesome! She is very detailed! Such great service.

Clean in and around the units. Friendly staff. I mostly worked with Heidi, wonderful customer service and helped in every way possible to make our experience as stress free as possible

Be sure to request Debbie to assist u as she is great at matching u to the best fit unit. shes also very kind

Debbie was very nice

Needed space for a collector car and they had just one left but it was perfect for my needs and the location was just a few blocks from my shop. Debbie was super helpful and guided me through the process with professional acumen you rarely see these days. Great job hiring her PS .

Heidi S. Was SUPER She was clear and concise about my choices for Storage and gave me details of all special discounts and special offerings available at the time of my rental. There was a difficult customer in line and she was able to handle me as well as to difficult customer and problem-solving until she can’t get to them. Thank you Heidi S. For I think great experience I would recommend this site to anyone and the price was right too!! 😁😊👍🏾

Heidi was very helpful and the prices were the best I could find in Portland.

Great help. Heidi was juggling fifty things and still found the ability to be positive and understanding during a difficult move. Couldn't ask for better service.

The customer service by Heidi and Debbie is great! Best public storage ever!!

Debbie and her staff have been very helpful. They are always pleasant and provide awesome customer service. I highly recommend this storage property!

I just moved in today! It was quick, easy, and affordable. Heidi was very helpful and friendly.

They won't show you the video after your unit is broken into! sounds fishy. take the insurance but make sure you also have extra insurance too. you will need it!

Beware unit broken into along with someone else's unit. They won't show us or police the video. Sounds fishy if you ask me.

GreatGreat I might not know the names of all the employees for public storage but there's one that I will always remember and her name is Debbie and she is always he's always greeted me with a wonderful smile so thank you public storage

Debbie was inviting and well knowledgeable. Definitely great customer service.

Really amazing!

Debbie was very helpful and patient. This was my first experience renting storage. 👍👍

Due to illness in my family in the Spring of 2017, l started flying back and fourth from Texas to Portland, Oregon. By November 2017 l decided to return to Portland, Oregon and was in need of a storage facility. I contacted this particular Public storage facility due to location where l was staying. I have been here since December 2017 and have had nothing but the best quality of service l could ask for. Debbie is always pleasant and anytime l have had a question or concern she has gone out of her way to help me. She's always smiling and even when my day was not so great she has managed to make me smile also. If you are in need of a storage, Public Storage at this facility is the best!!!

Very knowledgeable and professional people especially Debbie, the rest of the team helps me out with many questions I was not sure with and they are a very good Public Storage outfit I give them 5 stars to thumbs up thank you very much folks you're awesome.

Crystal was very helpful and very knowledgeable about items to help with our move. She was also very friendly and pleasant to deal with even with an injured foot! I'd highly recommend going to see Crystal and Debbie at this location they were truly AMAZING and such a huge help. :-)

Alright. They suprised us with closing eRly

Very courteous and very helpful.

Debbie and her staff were very helpful with the storage space we rented. She helped us when we had some unexpected issues and went above and beyond to help us fix them.

Debbie is the manager there, and she is The easiest and nicest person to deal with. She really takes good care of you as a customer and shows personal interest. I would recommend this storage facility to anyone because of her outstanding professionalism. Thank you Debbie!

Debbie and Kyle were extremely kind and helpful to me on my last visit I would like to give them extra kudos.

Debbie is the best! For sure the best location to store in Portland.

Our business had a sudden change of events and volunteers in my ministry had to quickly find a storage solution. They called Debbie at Public Storage and she helped them and when I went over just after suffering a traumatic brain injury she slowly walked me through the rental process. She has been by far the best customer service person on the planet! She cares and at every turn she helped us when we had a problem. The storage unit was open every time over the year we had the 10x20 unit. The price was good but the service from beginning to end was great. I will miss seeing my new friend, Debbie!

Wonderfull people work here customers services are very good affordable prices verry clean everything are perfectly. Debbie the best meet everyone needs wondeful person❤ thank you debbie your the best.

Terible management

Debbie was so helpful in answering all the questions I had and it was a pleasure doing business with her. Prices were good and the customer service was fantastic

Moved my items in April of 2018, and had not checked on them until February of 2019. Went there and was sort of apprehensive at what i would see and much to my amazement everything looked like i just placed them in there. Clean, no webs, and nothing dirt covered! Absolutely over the top happy.

I had 1 day to find somewhere to put my things. Situations were stopping me from renting. Decided to stop here and tell my story. Need 5 days, stuck can you help, Randi the manager hops on the phone and in minutes she came to my rescue with a we can help you let's get started. Randi and public storage are working to help people. So to Randi and Public Storage a big Thank You, because after leaving there i felt like I was ok. Keep it up. 2/7 /19 so this is my second review I return to get a bigger space after finding out I could save money getting a space somewhere else but chose to pay more to stay at Public Storage on division because of how well I am taking care of and how they treat you and how clean the facility is Debbie is amazing she's helped me out and I owe it to Public Storage to stay here

Very nice friendly helpful people. Answered all my questions. Clean & welcoming.

Debbie was great! She was so kind and patient with all the questions I had. She worked with my schedule having to come back with a bigger car to pick up boxes. I would recommend!

I was here 2 years ago looking for a unit for my brother. Debbie was very helpful. Today I went in to check on what was available for an upgrade. Debbie again took time with me explaining prices on units and which were available. Most courteous and knowledgeable. Thank you Debbie!

Friendly service .

friendly great place

Great location, & amazing costumers service!!

Very professional and friendly.

Debbie is thorough, helpful and takes pride in her facility. I was so grateful to find her competent and kind.

Our experience at this Public Storage facility was good. Courteous, knowledgeable service. Neat, tidy and secure.

The storage has a lot of break-ins every month seems to me the management doing nothing to stop this

Very professional. Very happy with the customer service.

Friendly staff!

Debbie was great very informative and nice. Even looked for availability at other Public Storage sites for us. Great customer service!!!

I find the staff very friendly and will work with you.

Super friendly and helpful staff. Will update review after end of storage.

Very curtious and helpful and gave alot of information regarding a couple different storages

I do not write reviews often, but this location definitely deserved one. The rates are not the best, but what can one expect in this day and age. Honestly, I would be happy if I were charged 5.00 a month, but my items would probably be eaten by rats that night as you get what you pay for. The staff I dealt with were respectful, nice and friendly. They explained everything clearly and answered all of my questions. For someone dealing with a relocation, it is always nice to deal with someone who is friendly when you have to move to another state. So a shoutout to Debbie and Minnie. Hope they are still there when anyone else comes through.

Though I only began renting here a few weeks ago, the staff has been very friendly and accommodating. The monthly rent on my unit is very fair and the property is well kept.

Went in today to get a unit. Was surprised how fast and easy the process was. Erin made the experience great and got a great price on a great unit!

I needed to Pay my bill and could not get the internet to recognize who I was. So I went to the closest facility to make a payment. I was greeted warmly by Samantha who was great. She disarmed the situation and gave me the bad news with grace and elegance. I gladly paid the bill with the late fee and was out the door promptly. Samantha is defiantly a keeper.

Debbie is great, helpful and nice. I called same day and was able to lock down the perfect unit within 15 minutes.

I'm so glad I arrived to that great place. Debbie was very kind and helpful, and she has a courteous and kind staff like her. Has a great price and the access is very easy in Division St.

I've had my unit broken into get insurance

Charity was on it! asked her some questions i had and she had the answers! thank you for all your help today.

The Staff here are awesome i wanted to say thank you all for making my stay welcoming and less stressful. Public Storage has great staff here. the property and office was always clean and the Managers here where always so cheerful.

Too expencive, to small and hours suck

Friendly crew, always happy to help.

Couldn't have asked for better service. I was helped by Tessa and she was nice, helpful, and she definitley knew what she was doing!

My situation isn't common at all and the nice lady was willing to work with me and talk to her boss for me to see what the could do ...they r really going the extra mile and I am very humble for that...thank u public storage@!

Erin was super helpful and really cool and polite. She was super positive and patient with us when we asked a million questions unlike some other people working in customer service at other businesses ive experienced in the past.A friend and i were both getting seperate units and she conveniently got us units directly next to eachother and made the process super fast for us both.i would definitely reccommend using this public storage location over others due to a bad experience at others, and working with erin if possible.

Helpful people on site. Seemed genuinely kind and I was able to secure a unit in a short amount of time. In glad I came here and I would be happy to refer my friends!!!

Erin and Debbie provided me with excellent customer service. They are so great!

Debbie helped us out with a difficult situation thank you do much

Good place for storage!

Debbie and Randi got us set up quickly! They were very informative and friendly...thank you!!

She was very very helpful and friendly . I would highly recommend her for your storage needs. Very friendly!!!

Debbie was easy to work with and very attentive to my needs.

Wonderful place been there for three years Debbie has a great help wouldn’t of been able to store all my stuff without her thank you

Excellent customer service they were very quick with me and to my unit and I would most definitely refer my friends to Public Storage because they always comes in handy when you need to store stuff like it did for me today in the customer service was excellent Debbie was wonderful

Always a pleasure doing business with!!! Used many times

Very friendly. Patient and easy to work with. Outstanding Customer Service from Debbie

I enjoy Everytime I come to my storage

The location is convenient and easy to get to and the staff are very helpful.

The staff at Public Storage on SE Division is one in a million. They helped me with a complicated payment problem when the unit isn't even on their site. Special kudos to Debbie!

Gate access closes at 6pm weekdays / 5pm weekends

Debbie was kind and incredible!!

Debbie provided a quick, easy process very painless! Great useful information and all questions answered, thank you!

Customer service is ok.. they charge you an arm and a leg for units. If you late on one payment the call you multiple times an tell you that they will be auctioning off your things if they don't get a payment before a certain day even they don't won't to work you on extending the time for you til payday... On move out the charged me a 75 dollar cleaning fee even though I cleaned my unit out after I packed my things into the uhaul. This company needs to work on customer satisfaction

Can i get another key made fory stprage unit

How do i pay

Very friendly & helpful staff. Clean and well kept

Debbie went above and beyond to get us into a storage at the very last minute. Thanks to her we still have a 3 + bedroom of belongings. I highly recommend this place

Debbie has amazing customer service

The great customer service I would recommend this to all of my friends .the counter stall Debbie and Shawn were fantastic

Very friendly staff. Also very reassuring.

Great customer service

Debbie is awesome, the property is always clean and the location is great!

Great customer service Debbie was amazing!

The staff is nice

They keep my stuff all safe and snug !!

Wow what a great awesome manager great help with my move thank you

McKenzie was very nice n helpful.. ty!

Tops customer service!👌👌

The lady working didn't wanna work. Basiclly pushed me out the door without renting me a unit. I guess its to much work getting out of her chair walk 10ft to a cart and scoot out and show me a unit.

Terrible.

I have 2 units for my company here. Debbie always greats me with a smile and is able to take care of any problems that may arise.

Kind of run down but did the job

This is a great location for all your storage needs . Staff and management r kind and curtious with all storage maters . Thank u Debbie for training a good team of employees . It has been a blessing to rent from this location . David j

Very nice and helpful management.

Debbie was very kind, efficient, knowledgeable, and helpful. It was a pleasure renting a storage unit from her.

The on-site mgr. Debbie is fantastic. A real pro and a credit to the company. Thank you for employing such a wonderful person. She makes the customers feel extraordinarily welcome. Especially how she remembers all our names.

Debbie, Carrie and Lori were super friendly and helpful. Definitely will be using this storage again in the future!!!

Came in for the first time on 9/31/16...Was so impressed with Rocky and the other woman working with her....I felt like I had know them all my life after 30 min....I love this place...Rocky liked my hat with a heart on it...She told me about her love story with her husband.....I had the same love life with my husband that passed away 20 years age....Today I stoped by to give her a hat I had found with a heart on it...She was not there but the other lady was...She said she would give it to her for me....I love these two woman....They are wonderful....Thanks for being there and having them working there.....

Great customer service! Super helpful. Good job Debbie! 🎉

Great location and easy access and very friendly management Thanks Debbie

Terrible. Two days late on checking out of unit and Debbie requires payment FOR THE FULL MONTH we're not going to stay before we can access our stuff. 2 days past this. That's stealing. When I call Debbie on this she denies that any of it is wrong. Absolute bullshit. I assure you a stop payment will be placed on the check given....

Awesome service.

Great service

They accommodated us at last minute move and stayed late help.

Debbie is so nice & so sweet! She's always so nice and helpful and goes above and beyond with anything we need! Thanks in advance, for everything you do Debbie!

Excellent service. Friendly, helpful people.

Debbie and Jess were a huge help! They helped me get exactly what I needed for my move! Awesome team, will recommend to everyone.

Cloud provided excellent customer service.

Mrs Debbie and her crew were totally awesome and took the time to help me in a stressful situation I really appreciate the extra mile she and the ladies took for me excellent customer service.

Cynthia's customer service is amazing very helpful and knowledgeable

Debbie and Cynthia are always friendly and helpful. When we signed up everyone went out of their way to be accommodating .

Dennis was a 110 percent customer service.

Ms. Debbie was so wonderful she helped me find a perfect unit.

They kept trying to sell me stuff I didn't need, and upgrade me to a bigger unit (that I also didn't need), even after I politely asked them to stop, and explained that I needed to get in and out as quickly as possible. Then they make you buy their insurance. For what? In case the building floods, or the roof collapses? That's what THEIR insurance is for. Plan on spending significantly more money than you think. I recommend Rose City Self Storage. I've used them before, when I lived close-in. A lot less convenient now, but MUCH better service. Worth the extra drive.

Molly is super helpful and is very knowledgeable. By far the best customer service I have received in a while.

MOLLY AND DEBBIE ARE THE BEST. QUICK. POLITE AND VERY UP BEAT

Customer service by Debbie was amazing!!!!

Debbie was easy to work with, transaction was quick and efficient.

MOLLY WAS EXTREMELY HELPFUL IN HELPING ME MAKE MY PAYMENT IN ON TIME AND GETTING MY INFORMATION UP TO DATE AND CURRENT. SHE HAD ME IN AND OUT IN NO TIME, SERVICE WAS GREAT. THANKS MOLLY 😆

Ethan is fast easy efficient

Tracy was super helpful and rearrange somethings to make sure I got a space. Awesome service 👍👍

Debbie is very nicely

Debbie was very helpful. This facility was very nice and everyonewas very kind and helpful. They helped me with issues and gave me help and security during a stressful eviction. I didn't know what to expect renting from a storage facility but they were beyond helpful and kind!

Great place to host your belongings. Painless process.

Debbie has always been so very helpful every time I need something done or just have a question. I have been here many years and they are a great company.

I luv the service I got from the crew at this location they were inviting friendly an very helpful THANK U Debbie

Debbie and Ethan were awesome, they both deserve raises!!!

Been here for years.. Very safe and secure.. Debbie is always helpful and pleasant.. Met Ethan today... Very courteous... Good luck on the new job!!

Eathen and Debbie were the most patient and helpful

She was nice find answered all the questions that we had...😊

I rented a storage space and Kara was very friendly and professional she offered help with purchasing boxes and also suggested the damp check ! Her customer service was outstanding! I had a great experience! Thanks to Kara! :)