Public Storage Self-Storage Units at 8437 SW Barbur Blvd, Portland, OR

I recently "tried" to book an appointment with the property manager at 8437 SW Barbur Blvd. In Portland,Oregon. My initial appointment was on September 21, 2023 but was unable to make that appointment. I called back and set the apptmont for the same time (3:30pm) for the folling day. I showed up but the PM didn't. Didn't call back either after I left several messages. They say "your business is important to us". Obviously not. Terrible customer service and even worse customer service from the PM. Attention: PM you only have to work from 1-6pm it would have been nice if you returned my ca. Maybe Property management isn't your strongest skill. Jeff Glowacki

Barbara made the entire process clear, quick and easy.

Professional look and feel for sure, and Sasha at the front desk was super duper helpful. Looking forward to using this place in the near future when the need arises.

Super simple to set up. The business is clean and the manager was very friendly and helpful.

Samir and me had a easy time renting a space with the manager. The lady was friendly showing us everything. The place was busy, clean and I feel my mom is safe to go there by herself

Lexi and Barbara assisted me with my unit and were fantastic. Fast and efficient service, thank you very much :)

Such great customer service at this location. Lexi was at 10. I needed some help with moving supplies. Lexi answered all my questions and only sold me what I needed. Excellent service!

I had an appointment for a unit. I showed up and the door is locked. Nobody’s in the office. It’s 3:15pm and it’s 44 degrees outside. I’ve been waiting for 30 minutes. Wish I could speak about the service but there is none.

Worst place on earth the management is super authoritarian and has no love for people in hard situations

Lexi made it so simple I felt so relaxed and felt safe using this place. Thank you!

I chose this location for location and appeared to be very secure with the entry and exit gates requiring a code to access and log entries. I had a large exterior unit storing all my contents for about 15 months. The place went downhill as the grounds were never cleaned with a leaf blower or a human walking around to pick up for a year. Leaves, cobwebs and trash built up making it nasty when accessing unit with wind blowing debris inside my contents. Fall of 22 they finally cleaned and painted I believe with new management taking over. Unfortunately, soon after my unit and I believe other were broken into. I incurred several thousand $$$ loss. Police report was filed. The revolving management thereafter never answered their phones, returned calls and refused to assist me with information in their supposed investigation after reviewing of their videos or access logs. My insurance company advised to move my contents which I did recently. Upon vacating, we noticed the roof had insulation holes and debris was on the ground. I noticed contents had moisture while unpacking. Clearly this place has the worst maintenance and security and just interested in collecting your monthly rent. ADVICE! FIND ANOTHER STORAGE COMPANY THAT IS REPUTABLE.

Everything was as expected. Clean, efficient, and appears to be in good repair. They now have an app for quick access

Easy, accessible, and clean! What more could you ask for?

I have had a unit there for two years now. super nice people work in the office. they are so easy to work with.

The only thing decent about this place is it's clean. They have THE worst customer service ever. Won't return calls. Not on sight. Worse, many of us today can't get to our storage units...because the elevator is not working!!! At the end of this month, going elsewhere.

Very high grade facility for storage needs that are modest and larger.

Don’t waste your time with these clowns. Never in the office. Rude and disrespectful. Do not waste your time.

Don't use, they violated every agreement I made with them. They raised my rates, didn't tell me in a format that we agreed on. I have a phone and they emailed me. The agreement was to only use email as a place for receipt and not anything important They raised their rates via email and didn't notify me via phone that they are doing anything at all. now they are trying to sell my debt to some company in India. Which is quite suspicious by itself, but in addition to their suspicious underhanded business tactics they are trying to either get people to forget to pay or they want to raise the rates without notification. $30 to $50 which means it tried to overdraw my account when it has $30. The owners also accept stolen property. This is the worst storage, use any other one before if you can. They are THIEVES. Only Randy was good and now she's gone

The only reason I have enjoyed using Public Storage on Barbur as much as I have is due to their rockstar employee Randi. She makes dealing with moving your things and finding the right unit easy. I needed her help recently and she brightened my whole day and saved me money. Win win!

Great service and friendly staff 👍

The facility is clean, spacious and conveniently located. Randy the manager at the facility was extremely helpful and knowledgeable. She went out of her way to show us around and give us helpful tips on storing our belongings. I highly recommend this Public Storage location.

In Out Gates Worked

Around a year ago I needed to find some storage space pretty quickly and after trying to connect with a couple other businesses (who didn't even call me back) I connected with Randy at this Public Storage location. She was fast to respond and made the entire process so easy for me. Fast forward to almost a year later where I was ready to move out; Randy made the process so easy and even helped to make sure I could move out in time to not pay for an extra month. Long story short Randy is the person you need to work with if you ever have any storage needs, she was awesome 🎊🎉🎊

Needed storage for a few months. Staff was very helpful and accommodating. Belongings were safe and undisturbed during entire rental- win win.

Very secure and safe property. The staff are nice and very helpful.

Thank you for all the help from Randi and Darren, it ment the world to me!

Great facility. Easy in and easy out. Good communication from the staff. Well lit and secure.

Randi is always super helpful when I need her.

I typically adhere to the addag of if you don't have something good to say don't say anything at all. I recently wrote a review in which I ignored my own advice. I gave this place a 3 out of 5 stars . I ended up deleting it because it was based on a single incident in which I was already in a bad mood and things were not going my way. This was unfair to the establishment. I realize that people are busy and just because I was does not make it ok to review someone poorly. I have only been here once so I have no way of saying they earned 5 stars, but I will return with a better attitude and let you all know

Randy was straight forward and very helpful in getting our storage needs met as soon as possible: we were grateful that this business practiced safe distancing by only allowing one person in at a time.

Had a storage unit here when I first moved to Portland about a year ago; referred by my family, who has used this facility for many years. I felt like my belongings were safe/secure, the price was competitive, and above everything else (probably the main reason I am planning to use this facility again), the customer service I received from Randi was THE BEST. I cannot emphasize that enough. I always felt like the security of the building and my/the customer's happiness were her top priorities. I've looked at several other facilities in the area, but not once have I gotten that same impression. Instead, I've been hassled like a new sale opportunity. Randi NEVER made me feel that way, she honestly makes you feel like she's a close friend who has your back. Would highly recommend this location.

I cannot say enough wonderful things about Randi. With the world feeling upside down, she some how knows how to make things feel alright. Public Storage is lucky to have someone like her on the front lines.

Randi is kind and understanding, so glad she had my best interests at heart! Thank you!

Moving can be stress full, especially in these crazy times. Randi makes the moving process actually kind of fun! Thanks to her, and her positivity my day went so much smoother!

Kudos to the manager Randi... she does a great job running this storage facility. Excellent prices and choices of indoor or outdoor units. Easy to pay online with account. Very fast check-in/out done in-person, by phone or email. Clean and well-run facility. Thank you!

Thank you ! Secure and kind employee...Will rent again

Debby the relief manager at the Barbur location was AMAZING! I had a really complicated situation and she took the time to call her manager and offered suggestions and really took the time to brainstorm solutions with me. I got one unit and realized it was too small and she was trying to leave for the day but she took the time to help me and didn't rush me but really took her time when I know she was trying to get a bunch of other stuff done. She really went above and beyond and was so incredibly helpful when I was stressed out. Debby was friendly and funny and knew her stuff about the units. I can't say enough great things about her service today!

I've had so many problems with this place they are not even compassionate during a pandemic. Three times i received a notice to put a lean on my belongings. The dollar promotion is a joke never received a month I guess when you get a storage on the 23rd of the month by the 1st that was my 1.00 deal joke.

The ladies that work at Public storage are always helpful always friendly and I feel good being there it's always a 5 star experience.

Judy was Very helpful!

It was fine. The lady at the desk was nice enough. I wish they’d have fixed the roll up door nearest my unit while I was storing stuff there.

Have you ever had fun getting a storage space? I have. Randi is amazing and made the process fun and engaging. The space and the price are great. I would highly recommend this place!

Been using this facility to store my business equipment for 2 years now and have upgraded spaces twice. Randi is very helpful. She goes above and beyond to make sure I'm a satisfied. If you need storage in this area I definitely recommend going to see Randi and this location.

Randi is a people person, she’s caring and compassionate and we clicked right away. While going over the structure of the public storage facility she listened to my story as to why I needed the storage in the first place. The day I came to get my belongings out of storage she remembered me and my storage number I was a crying wreck that day she gave me a hug and reassured me that I was going to be ok. Randy I appreciate your hard work and how you can make a connection with your customers. You rock lady😘

Crystal and Randi are phenomenal their customer service is impeccable and second to none

Crystal was extremely helpful today and came up with a simple solution to our issue! Thank you Crystal

Very affordable and conveniently located. Randi, the general manager, is especially friendly and helpful. I’ve been storing my stuff there for about 5 months and I’m completely satisfied. Hope my review helps, aloha and God bless all who read this.

Although conveniently located and easy to get in and out of, the large roll up door does not work for easy unloading or loading of your items, the elevator closes so you have to be very quick and overhead light is burned out in my unit.

horrible staff. Dirty units. just a pos especially at those prices.

Everything went very smooth and fast to get a storage unit. Judi was very nice and extremely helpful for what I needed moving in yesterday morning. Also she was patient for any question I had.

Service is lazy. Facility is dirty and poorly maintained. Employees are indifferent and tend to lack even basic knowledge about the facility.

Storing stuff between office moves. This was really easy to get setup (online reservation) then working with Randi onsite (on Barbur Blvd, Propery #08395) has been terrific. She's wonderful and I appreciate all she did to ensure we've had a smooth experience. About 10 yrs ago I used this same facility and it was "just" a storage unit. (I couldn't tell you the name of the dude from last time as there's no lasting impression.) Randi goes out of her way to welcome you to her "family." I feel confident the items now in storage for my business are safe in her hands!

We just rented our second unit at this place and the management went out of their way to get us the best rates, and make us feel welcome and comfortable as customers. Randi was super helpful and was extra kind with my 3 antsy kids. 10/10 would recommend this place! Also, very clean, well lit and maintained inside.

Nothing but good things to say about Randi and the property. The place is kept clean and secure, and when issues come up, I know that they'll be addressed logically, and with a friendly smile.

Randi was the best! She had the best personality and made renting a unit fast and fun! I highly recommended renting at this location with Randi!

Randi is amazing! Funny and very informative she is the only reason we trust this specific storage facility. Thank you Randi for the amazing service you provide.

If your stuff is stole they will not reimburse. They will tell you to contact the there insurance which is even more garbage because if there is no force entry even with a police report than they will not reimburse you not even a dollar. My stufc was stolen from this location and i even called the cops and the cops took pictures and labeled it a burglary and still they said, "we will not reimburse because the cops didn't put no force entry ".

Randi who manages the storage facility is a fantastic Manager and was always responsive to our requests. She was persistent in getting our lighting replaced and answering all our questions. She would get 5 stars if it were soley about Randi and her management of the units. The one area of improvement for Public Storage Corp. is how they managed raising the rents more than twice in one year. Public Storage raised our rent 3X in the 2 years on a 10x20. That was not Randi's decision, but the way the Public Storage Corporation handles their units and long time tennants. We had to move to another brand new storage facility where we could get twice the square footage for very little increase than what we paid at Public Storage. We were sorry to leave because of Randi's support! Plus the new space is new, is bright and light, has bathrooms and concierge with coffee and a covered entrance!

Easy efficient and good value.

Randi is one of most amazing person i have met. she went lengths to help me out with storage and everything. great location. overall credit to Randi for amazing work.

Randi is just the best here. She makes my life at public storage so easy she's kind and gentle and friendly. Oh and also very understanding about the needs of her customers.

Keeps cool during the summer. Randy's the coolest person too!

Terrible. Terrible. Terrible company.

I was looking to store an oversized item,and Randi made sure everything worked out for me! Her friendliness and positive attitude made checking in a pleasure. Thanks for the help Randi!

Randi is the most amazing person to work with. She is the reason why we stayed with this Public Storage location for the past couple years. We run a small home decor business and loved our storage unit location (much needed for our constant change up of inventory!) Randi was always friendly, helpful and is now a wonderful friend! We will miss having her around, but ultimately needed more space and different amenities. We hope that the Public Storage corporate team will reinvest in the building to make it a little more up to date and accommodating for future tenants. Ultimately it became more cost effective to get more space somewhere else at a brand new facility with bathrooms, 24/7 access, covered parking, more natural light and even coffee in the main office! :)

can i park cars and motorcycles in storage?

First time dealing with renting a storage unit and had little idea what to do. Walked in without an appointment and Randi was able to walk me through the rental process and through two different size units since I was having a hard time visualizing the space. Came back later with my stuff and signing up was a breeze. Randi was very upbeat and professional. Highly recommend this space!

We just moved out of this location after two years. It’s been very handy to have storage in a compact, indoor location, and so close to us, rather than on the outskirts of town. VERY clean, safe, and well-maintained, with friendly and responsive management. It can be busy at the end of the month and on weekends but we never had to wait to get our stuff done. (Note @ Public Storage in general: When pricing, factor the cost of their proprietary lock and the fact that they raise the rates at least once a year into your long-term budget.)

Most expensive storage around. Staff is quite friendly though. Price is the only reason for the low stars.

Randi is just wonderful!

I went in yesterday and worked with Randi - although I had never met her, within minutes it was though we were lifelong friends. She is literally one of the most amazing people I have worked with. She made the process seamless and easy. I would HIGHLY recommend her and Public Storage to anyone!

Randi is amazing & funny. She was very helpful & made the renting process enjoyable.

Randi helped my husband and I set up our account yesterday and she was wonderful: personable, friendly, and helpful! Her attention to detail and her willingness to ensure we were happy made a big difference in our experience! Great customer service: we think this will be a great fit for our needs! Thank you.

Walked in very friendly. Neva very helpful as soon as we walked in. Best place to do our storage needs

I been using this storage facility for 14 years for my business. Staff is always friendly and the facility is clean.

Randy, the manager, is an absolute sweet heart. She tells you everything you would need to know about the facility and is super open to any questions you may have. She welcomes you like family which is so rare these days.

Randi is absolutely the best, she’s been managing this place for 7 years I believe, and she has got it running like a well oiled machine. She is so sweet and really wants to make your experience the best it can possibly be. I am very happy with my experience!

Privacy

It's another public storage.

ok storage place

It was wonderful. Alysson was super helpful and helped me determine just what I needed. Great customer service and super friendly.

We recently moved to Portland from across the country and downsized significantly to a 1 bedroom apartment, which means a storage unit was in our future. After calling ahead and arranging to have our pod dropped for just 4 hours (a time limit this facility imposed) we arrived to sign for our storage unit and were told they could not accept our pod delivery! The woman, I don't know her name, was not only unhelpful and refused to be flexible or even offer suggestions for alternative locations that would accept the delivery, but she seemed genuinely happy that she was ruining our day. After we left, she actually FOLLOWED US OUTSIDE to continue to berate me. Who does that? If you can't help me, that's fine, but you don't have to be nasty about it. We ended up finding friendlier and more accommodating customer service elsewhere just down the road. This woman's bad attitude was totally unnecessary. She also asked us if our items were wrapped in plastic to protect against bed begs, so she probably ended up doing us a huge favor if that's the level of facility this is. Overall, this location is a place to avoid, there are plenty of other great options along this road.

Randi was amazing!!! I had gone online to reserve a unite and when I showed up she said they weren’t available so she made things happen! She gave me something similar to what I wanted and she made sure I left happy. She is awesome!! I suggest if you get help here you do it with Randi.

I have never had such an informative yet fast, efficient and supportive experience. Randi simply is a good human being. Period. She epitomizes what I would want as an employer, as my show runner, and human being. There is allot I could say about Randi, but when it comes down to it, the attached picture says it all; authentic, not something you come across often, and what we all strive to be.

I came in to rent a storage unit, feeling kinda down because of the reasons for needing one. Randi was working, and she was so friendly and fun that not only did the new signup paperwork not feel like a chore, but I left the place in a great mood. She was very professional about going over all of the details and options, but still managed to inject a sense of humor and joy in the process.

Great job Randi

I rented a storage from the property manager Randi. I was having a hard time that day due to moving my mom's favorite chair into storage after her passing away. She was kind, empathetic, and compassionate in my time of sadness. She was very organized and proficient in her job. The property was clean and nicely kept. I'd definitely recommend this property...ask for Randi, she'll take great care if you 😃

I love Randi!!!

Great service! Randi was super helpful and informative!

Randi is fabulous! She gives a tremendous amount of assistance.😊from Louise A.

I've had storage units here for many years, and Randi has always done well for me. Very safe and secure.

I appreciate Randi so very much. Randi answered everyone of my questions with clarity and respect. I recommend this particular Public Storage facilities. Please always ask to speak to Randi, She Is Awesome!!!!

Randi was very helpful but also very efficient in explaining my rental options, the charges, and other necessary info. She was funny to boot! I got a ground level unit that I can drive up to...exactly what I needed.

Randy was super helpful and she went through all of the move in steps with me cheerfully and the experience was enjoyable.

Love this location. Randi was so sweet and helpful! She's funny, quirky, professional and a pleasure to do business with. She makes something as tedious as storage fun! Thank you! 😊

Kelsey was extremely helpful and polite

Thanks Randy for your friendly and welcoming. You were helpful and wonderful.

It was an honor and pleasure to be helped by Brittany. She was knowledgeable not only of how to best help me, but she also was knowledgeable of the area. She displayed customer service skills and found a space that excelled my expectations. I would strongly recommend Brittany as well as this public storage location for a place that is affordable, welcoming and happy to work with me. Brittany, if you ever read this, thank you for your help. It was greatly appreciated. Respectfully and Thankfully, Paul

RANDI was Brandi was the most exceptional customer service person I have come across in a long time and she was extremely thorough with her job explained everything I had literally no questions at the end of our time together I would recommend her to anything this woman definitely needs a promotion

How much per month for a medium size storage locker?

Professional staff, friendly, knowledgeable amd very helpful. Clean facility. I just moved in and will diffinetly recommend this location to friends and Family.

I just want to say the staff was outstanding! I had just drove three days from Texas to move back home to Portland. I was able to set a reservation while traveling. When I arrived for my appointment Randi showed me the unit which was clean and ready to go even looked freshly swept. She then explained the contract, pricing in an easy and entertaining way. When I arrived I had been pretty beat from a the long trip and not looking forward to going through the process to rent a unit. I left this location with an excellent unit at (an excellent price btw) , with a smile and laughing from the great attitude and motivation of your employees! Also a recommendation for some great local coffee lol.

Staff is great! Very knowledgeable and willing to help! Special shoutout to Oscar for helping me move my big couches. Location is clean and organized. Everyone is friendly!👍

Is there covered or indoor parking here?

Randi is great. Last minute procrastinator gonna be alright. Thanks@

This place is great if you don't mind random jumps in rental fees. After six months in my unit, they increased rent by $20/month. Also, this company rates the worst for customer service. Try to call their customer service line. You won't get through. Ever.

Public Storage has permanently lost my business.

Randi is the best, she is soooo accomodating and is always up and ready to help out and answer any questions.

Randi is awesome and found the perfect storage unit for me!!!

Randi provided fantastic service for us during a very trying time. She was knowledgeable, fast, and reassuring. I will be returning to this location and service if I need to in the future.

Finding affordable storage when you need it (quick) can be a major pain. As luck would have it there was a Public Storage conveniently close by. $1 for first months rent, who can beat that! The location was close, the price was right, and the staff was extremely helpful. Randi made a stressful rush move into a more calm and well executed move. Randi you ROCK! Thanks for being so friendly and personable. Even though this location is a bit further away from my new residence, if I ever need storage again they are now my go to storage station. Convenient, clean, secure and safe. What more can I say.

I had the best experience with Randi today at the Public Storage on Barbur Boulevard. She not only made my moving experience smooth, she put a friendly personal touch to it. I felt more at ease and less tress with her calming words. Thank You Public Storage for hiring a great person that goes above and beyond her normal duties. Thank You Randi for being the best at this and what you do daily to make others like myself feel so much better when it is a rough transition. Truly a pleasure. Janis E.

Fantastic place

Randi is a great person to work with. She got me into the right size of storage unit for my stuff, and was very helpful during those times when I had questions regarding security, access procedures, and at check-out time. I recently moved out of the storage unit again, into my new house. Randi (and Joe, her coworker) continued to provide excellent service right up to the end. Thank you!

Great service from Randi. Best storage ever

Randi was my customer service agent. I was very impressed with her professionalism and felt compelled to write a review. Randi knows her job very well and she went far and above her duties to help me and I really appreciated it. My experience was very positive and it was all due to working with Randi. She is a keeper!!

Awesome staff. Fair price. I love my unit.

Randi is amazing!

Anyone who is an aspiring property manager and/or customer service representative should be required to observe Ian and Randi to see how it's done! Really nice people; really great facility.

Randi was absolutely super!!! There was no question she couldn't answer. Moving stuff into and from storage is never fun but Randi was always so nice and helpful that this Public Storage is definitely better with her there!

Randi is the best customer service representative that I have ever encountered. I wish you could put her in a copy machine and make many more of her.

Randi is why I choose to store! She has brought the comfort needed to leave my belongings behind till I return from my vacation!

Randi is absolutely amazing! She is the best property manager I have ever worked with. She is accommodating and extremely helpful with all her customers.

Randy the manager jumped through hoops for me, earning my loyalty as a customer.

Wow Randi so helpful the lady behind the counter helped me find the perfect storage unit and even called me cab after I left my car in my new storage unit this place rocks.

Had a wonderful, easy time moving in to our storage unit. Facilities were clean, well let, and security seemed tight. Randi was extremely helpful and professional. A really great first impression overall.

Randi was efficient and warm. Will recommend this facility to others who are looking.

Randi was a great representative for your company. We were there almost 12 months and she was very helpful during that time. The facility is in great condition as is the restroom. Would highly recommend this location to anyone.

With all the stress that surrounds the moving experience, getting a storage facility in place was blissfully uncomplicated, thanks to Randi. I am very appreciative for all of her help and guidance. She was responsive and thorough. It was a pleasure to do business with her. You know exactly what you're getting.

The property was well maintained and Randi was extreamly hepful

Moving is no fun and I have been putting off getting storage because.... well getting storage is usually less fun than moving. But! Found this Public Storage facility nearby. I got prices at two dozen places so I know I am not over-paying for the branding of Public Storage. It couldn't have been easier, more pleasant or cleaner. Randi was charming, fast and knew what questions I should have been asking (but couldn't remember).

Local management cares but seems powerless. There are not enough carts for the buildings and the light has been burned out outside my unit for over a FULL YEAR and is still not fixed. I escalated up through the District Manager who never even return my calls. Sad that you have to escalate to the District Mgr just to get a light fixed, and even he seem incompetent, incapable of fixing it, or just plain disinterested. This is AWFUL!

I came in with a ton of issues about packing, and left with confidence. From the knowledge as well as supplies needed.. Randi was amazing, and i left calm and ready. I knew I made the right choice in choosing public storage!!

very efficient and helpful!

I visited this PS location over the weekend. The staff (Randi) was very helpful and provided tons of useful options and information. Thanks Randi.

I have rented from Public Storage on Barbur Blvd several times through the years and have always had good service. However, the team I've worked with during my current storage time has been beyond awesome to work with! Randi helped me get set up with storage and has been the absolute best because she is helpful, intuitive, and proactive to meet my current storage needs. Ian also helped me several times with a positive and friendly manner. I feel well taken care of and that my stored items are well cared for and safe. I enthusiastically tell and recommend to my friends about where I have my stored items all the time!

Overall good experience. The staff Ian and Randi are very helpful and always friendly.

This place will find a way to suck you dry of your money. My brother paid the $1 rent for the first month which was complete bullshit because they sent him a notice less than 2 weeks later that he hadn't paid his fees and they were going to auction off all his stuff. He paid the next month's rent, and is trying to get the stuff out because the whole operation was feeling really shady, but now they are making him go through a huge protocol and basically making him pay for two extra months before he can take out HIS stuff from the unit HE paid for. If you think you will be storing your stuff short term, I'd suggest looking for an HONEST storage unit place to do business with. Public Storage is not that place.

Amazing experiance! had to move everything I own into storage while dealing with health issues. Ian (employee) was so professional and kind that I knew my memories and pieces of my life were safe and sound. and would be waiting for me when my health returned. and today I'm moving out! Thank You Ian and the other employees at Public Storage.

Ian was very helpful in making sure I got exactly what I needed with the price to match. Thank you!

Guy at front desk is easy and quick to set you up. It's the way it's set up here that's really stupid. I mean 2 carts for the whole property and if they're locked inside another door well good luck then. Then the sliding doors are locked as well so if you have anything wider than a doorway ie furniture or anything you have to go up to the office to get it unlocked. I mean they have a gate and locks all in place why do you need to prevent people from being able to move their stuff in? This place needs new management to get it back in order, every other Public Storage has multiple carts with no trouble opening the large doors for furniture ANYTIME. Should have gone to Barbur Storage they're better.

Simple and easy. Props to Ian

A terrific experience all around, helpful and caring staff - the manager, Ian is always responsive and understanding and Randi goes above and beyond to solve any problem with efficiency and patience, even when handling multiple customer requests - her upbeat attitude makes every visit a pleasure. Facility is clean and secure.

Ian is a great manager, understanding the need and very professional. We had a nice unit that was accessible for our utility trailer and while the stay was short, it was very pleasant as everything was safe and sound. Thank you.

Ian and Randi are both totally awesome people. We've had our stuff there for like 4 years, and they have always been completely professional, friendly and awesome!

Great experience! Ian was helpful and answered all my questions. The location is clean and secure.

I called the day I needed to move my stuff. Got a killer deal on my first months rent (only a buck!). Ian was the employee I worked with. Awesome dude! everything went smooth, told me everything I needed to know right off the bat. I feel good about storing my person belonging here. You should too.

The service was excellent. I had a real crisis situation and the property manager was so helpful and nice. I really like the property as well.

Excellent facility- well lit and clean. Nice on-line reservation system. Timely follow up and excellent check in process and explanation. People are friendly and knowledgable. Good representative of Public Storage.

Choosing this storage unit facility was such a good choice! I dealt with the manager, Randi, and she couldn't have been more helpful! She made sure that I was getting the most bang for my buck and that I was told the whole truth about Public Storages pricing. I originally made my reservation at the call center which was not the best option because they quoted me a price for walk-ins, even though I was making the reservation over the phone. The call center did not tell me that it was cheaper and you got the same deals by booking online. I ended up canceling my original reservation and made a new one online, for a much better price. Without Randi's suggestion to do the deal that made the most sense for me, I would have over paid. I felt like I was in such good hands here and it was so refreshing because it is hard to find people who truly care about their customers and their experience during a stressful time, such as moving.

Exceptional service with a smile My service reps rock Ian and kalya are awesom I love the automatic bill pay and the Gmail receipts

The staff here were very cool! They didn't force me to store my stuff here, they never made me do anything I didn't want to! This storage complex was the definition of "Hassle-Free"! They have unbeatable prices! And I had a 10'x10'. and when I paid every month, I didn't regret it because I knew my belongings were safe and secure. HIGHLY RECOMMENDED for people on the move! Read the other reviews and you'll understand why people love this company!

I have been with Public Storage for many years, my company stores our inventory in the unit. Ian has been very helpful right from the start, his customer service is outstanding! Thanks Ian for being so friendly and helpful. Maria

Being in a state of transition, we needed something conveniently located for a good price. Ian was very helpful in getting us setup and anytime something came up, he was very helpful. I would rent from this location again if I needed to. However I was somewhat concerned because the gates did break a couple of times during the 9 months we stored our stuff there and did worry about the security. Debi

I have been using your facility for a while now.I just wanted to say both Ian and Randi have been very good to me and always extremely helpful. I just wanted to do a special shout out to Randi, Last time I was In she just really made my day, She is pleasent and good at what she does. I left knowing I was always in good hands.

Outstanding!! Ian and Randy make me feel as at home as one could possibly feel in a concrete and sheet metal building.

This was the easiest experience ever and the Manager, Ian was really helpful. He showed me the space I had reserved, walked me through building access and showed me where to find access codes and carts to help move my belongings after hours. I had limited time to get things set up- I came in on my lunch break break. Ian was very thorough, he made sure I had the right size space, all my forms, and moving supplies. He did this all in less than 20 minutes, which was perfect. The facility is very clean and well maintained. I totally recommend this Public Storage!

Ian is amazing went over everything with me and let me take my time. Gave me great options and locked in a great rate online and checked in with me. This storage unit is far from me but I love the customer service and great price. Worth the extra miles!

Awesome. Quick, fast & knowledgeable. Clean too. Manager Ian is great.

Ian was incredible professional and polite. I was impressed!

Very professional with personality. Good experience I would do business with Randi again. Mat

I had trouble getting my auto pay to transfer to a new card. Ian initially helped me get my new card entered but at the time of the first payment there was an issue. Ian was great in contacting me to let me know that the pay method was not working and when I stopped by at closing time to get the card re entered, he was again very helpful and pleasant. He also assured me that if something didn't process he would let me know and I have every confidence that he will. Positive experiences here.

I have used this public storage facility off and on several times over the years and are always impressed with the condition of the facilities, availability of the right size and type of storage unit. The facilities are secure clean and the customer service is always top notch with all my questions and concerns answered. keep up that consistent quality customer service.

I found this location to be easily accessible, secure, and affordable. Ian was super helpful, too. Will definitely return if I need a storage unit again in the future.

Ian knows what Customer Service is all about. He is helpful, professional and great to work with. Thanks Ian!

We were done with one storage unit. We had moved it out or into our remaining storage unit and Ian was a big help in getting it prorated on our auto payment. He made it easy for us and he was a delight to work with. The storage has been very helpful for us. It was a great experiance.

Service was excellent, thank you Ian! The unit was clean & dry. I appreciated having the security of an indoor unit. Ian was helpful from the day I moved items in through the day I moved everything to my new home. Would highly recommend!

I used this property for 15 years, and was never anything less than fully satisfied. The manager Ian is a great guy, and very responsive and helpful. I highly recommend working with him.

Ian (The manager) was very helpful in showing us our storage unit & explaining everything we were paying for in advance. I'd gladly use public storage again for their decent pricing & 1st month 1$ deals. If you need something stored in the Portland area This public storage facility is for you!

This storage facility was recommended to us by family who has used it for 6 years now. We were very impressed! The management (Ian) is always helpful, knowledgeable, and accommodating for schedules. He showed me multiple spaces and let me choose what was most convenient for me. I ended up switching to a smaller space and they helped me find a space close to my old one. I was here two years with no issues. The facility was always clean and equipment well kept and available when needed. The place is very secure, even during business hours. I was very happy here and recommend it to anyone.