Public Storage Self-Storage Units at 1202 SE 82nd Ave, Portland, OR

The gate is consistently inoperable, leaving customers with no way to access their property. Janky af.

You can tell Izzie loves her job. She is always super helpful and talking about what she wants to do to help better this property!

Izzie was polite and patient with me while I asked a lit of questions. She did not make me feel rushed and was very thorough on the walk through.

Izzie was very informative about the prices and expectations public storage. She was kind and very helpful. Thank you for making it not such a bad experience like I had at other storage places.

Izzie is always super friendly, informative, and fast! She cares about her customers and makes sure that they always have what they need! I wouldn’t recommend anyone else!

One of the worst places to store things. First of all they changed the locks on me. I was managing a rental and I got put on the contract yet any time there was a issue I had to get my buddy involved. Passcodes change. Main gate is left open often if not even able to close. I see people speaking of break ins at this location too. When moving out there was a huge water fall over the door and keypad to get in and out.

Izzie always is super helpful and has a friendly attitude that makes the stress of trying to find a storage that suits my best needs less stressful and more enjoyable

Izzie at 1202 was so helpful. I'd reserved a unit at this location but it didn't have the amenities that I needed and Izzie went above and beyond to help me find a location that had all the desired spec's I was looking for, she also set up the appointments and reservation for me, making everything seamless. With support like that, I would have totally rented here. Now, I'm just down the road at another PS location. Thanks Izzie!

No way to get into my unit. No one returning my calls and the office is locked, 1:30 on a Monday. Great service so far

My code for the door wasnt working but izzie was able to let me in and very nicely explained the system was having issues. 5 star customer service!!!

I was broken into 3 times at this place, in a 10x20 unit that is not climate controlled. I lost about $1500 worth of possessions. They denied my losses. I pay more here for a single unit, than for 2 of the same size at another company. And I was here for several years and paid rent on time - every time.

Before you rent here, make sure you're aware that you only have access your unit during limited daytime hours. So if you work regular business hours, don't count on being able to access your unit on your schedule. Also be aware that they will increase rates on you with zero notice.

Closed during posted hours, advertised price "subject to change" at any time. Waste of time/money.

Great storage units. Stephanie was very helpful, professional and Friendly.

Stephanie was the best thank you for you patients and for helping. I would get a place here again if your working.

This place used to be decent BUT... Now they've changed all the doors and locks. . While I'm living out of the country. My parents who have my old key and are able to access my unit whenever I need them to, now can't get my new key from the office. They say I have to travel from Indonesia in person to get the key. I understand security measures, but this is ridiculous. James H. in the office was no help at all. If you want any kind of human experience with support if you travel, I wouldn't reccommend these guys. I'd Love to update this review if we can find a work around to this issue.

Sunny was a great help and she made it the best experience I have had at a public storage yet!

Good rates...no! Check around first...

Krystle

Safe , secure, easy to use

Quiet! Clean!

Lynn was very courteous and helpful with my situation.

Lynn was awesome! She needs a raise

This is my second time renting with public storage on 82nd ave in portland oregon and I couldn't be more pleased. I have great communication with Crystal, Lynn, and Elliott. All have gone above and beyond to be helpful. In communicating with these employees they have been very clear and always sought out answers to my questions. This has been a great place to rent from and I think these employees have made my experience in a difficult time pleasant. Thanks 82nd public storage and to the employees named above..

The representative Krystle is very knowledgeable and helpful.

Today's visit was wonderful. We were greeted by Lynn, who is managing the property today. A total Pro. I've been using this 82nd Ave location for over 10 years, and for the foreseeable future

This was a fast and efficient process. Lynn, the property manager was super helpful. She practically greeted me at my car. The property was spotless.

Lynn was very nice and helpful. I got the storage unit i needed at a good price. I look forward to seeing her when i pack my things in. Thank you!!

My business closed during Covid & Krystle has helped so much. We’ve had several storage units here housing everything the business had. She made it convenient when we needed to sell off items, by helping us move items around. She has been a true champ. Thank you.

I've had a space at this location for almost a year. The staff have always been very nice to work with, however the location is on 82nd Avenue, which is a really sketchy area. Today I got a phone call that there was a break-in and my unit was affected. I went over to see if there had been any theft to my unit. Fortunately everything was intact, and Amber handled the situation like a pro. The door to my unit has been reinforced and I have a new lock. I really like my unit and the staff at this location. However I think given this recent situation and the location of the property that the gates should only be accessible when a manager is on duty. I'm still nervous now knowing that people can access the property after business hours. I hope management will consider changing the gate hours for security reasons. EDITING MY REVIEW - My unit was broken into for real several months later with several other units and completely trashed. I lost thousands of dollars in theft and damage. No one told me that the bolt to the unit had been cut, so it could have been unsecured for weeks. I was then informed that the cameras mounted all over the property don't work and to just file a claim with their insurance company. Which was a nightmare. I had to send over 60 emails to get my claim completed. No one took any responsibility or even seemed to care. DO NOT USE THIS PUBLIC STORAGE. You WILL be robbed eventually.

We used this place for about a year and a half. During that time someone tried unsuccessfully to break into our unit by bashing the lock in and damaging the door, someone cut a hole through the chicken wire ceiling. We moved out of the unit last month and are just now realizing that some of our camping stuff is missing. Little things. Anyways, Public Storage fixed the door, repaired the chicken wire, and the staff was actually very helpful. The negative review is for the infestation of ceiling tweakers roaming around stealing random items. Plus our monthly rates just kept going up

Great experience. Staff is super friendly and helpful. Vehicle was clean and well-maintained. No issues.

Lynn is an angel!! She was SO nice and very helpful. She's a keeper!

Great service I’ve used two locations so far and this one has been very convenient safe and affordable

Krystle is a delight to work with! Excellent customer service 10/10 recommend

I spoke with an employee by the name of Krystle, she was very knowledgeable and had amazing customer service! I highly recommend this location

Debbie was amazing. She was very respectful and had great costumer service. I would definitely recommend this storage facility.

Great customer service. The woman that helped me, I think her name was krystal, was very nice and I couldn’t have asked for better service.

I was very pleased with the customer service Krystle gave me she was very awesome super friendly and helpful. I definitely recommend this location

Krystle is by far and above better than any customer service person i have ever had a chance to interact with what seemed like an impossible day at public storage trying to move my car was made sp easy and stress free thanks to her shes the example of when its at its worst shes easily at her best the sign of a great leader .

They've upped my fees twice since I signed up. I now pay nearly 1.5 times what I was originally paying, and their gate was broken & it was accessible to anyone. Emptying my storage as soon as possible, thanks for caring during a pandemic & upping people's fees. They also cut my lock to do an upgrade & wouldn't give me my key because they had to give someone a tour first. This place has the worst customer service. Horrible. Horrible. Horrible.

They are really nice and helpful folks! I have used this storage place for a few years and have never had less than great service.

I purchased mattress protectors from a lady named Debbie today, she was very kind and got me in and out and on my way. I appreciate the insight on the proper way to use my mattress protectors! Thank you Debbie

I went in yesterday and the lady working in the office helped me to convey a message to whoever was buying my storage unit because my stuff was going up for auction. It was a really rough day for me to be losing my stuff and she really helped. Fantastic customer service from a woman named krystle

Had a unexpected event in life and needed storage immediately. Called in and got all the info I needed before arriving to complete the deal. My experience with public storages have been rough before but not this time. Service was amazing and welcoming. Thank you.

Been having a lot of breakins and there cameras don't even work. Don't recommended it

I was in a situation where I needed to find a storage unit quickly and I had no idea where to start. Krystle was kind and helpful and made the process easy, I appreciate all her help! Thank you Krystle!!

Krystle was so amazing and helpful! Phenomenal service!!

Krystle was so hopeful! This was my 1st time even having to looking into a storage unit and she was very hopeful and informational!

Lynn went above and beyond to make the storage rental process as easy and smooth as possible. She even stayed late to make sure everything was in order for me before she went home. My storage unit was easy to access and very clean. If you're going to get a storage unit in Portland I would recommend this location with this excellent, helpful staff!

Not happy with corporate. Jacked rent up five times in two years. The security camera by my unit looked like a prop. All the units in my bldg were broken into once. Jesse, the local mgr, notified me the next day and nothing seemed to be missing. Provided a new lock. Jesse is the only good experience with PS. He has always been very friendly and helpful. Property was always clean and well maintained.

Friendly staff and reasonable prices. Very simple process to rent a unit online and complete in office. Very easy to move out of unit as well.

When renting a storage space on ne sandy blvd in portland a wonderful lady by the name of lynn was of the utmost help in picking a unit big enough for all my stuff she went above and beyond in working with me I believe shes the top manager there professional prompt sharp as a tack and laughed at my corny jokes an asset to the company

I had a very good experience. I would totally recommend it!!!

NOT AT ALL HAPPY!! 2 break ins in a year? Seriously? And they can't tell up who was breaking in. What happened to the surveillance and security? I wouldn't rent a locker from them if THEY paid me.

When I finally moved out of my unit after a 3 year stint, Jesse was helpful with every question I had. He made my move out as easy as possible.

Jessie was VERY helpful. I checked in yesterday, he reviewed everything with me, and I just moved right in. No wasted time. The facility is clean and conveniently located and first floor access with no elevators is great.

The manager was super helpful, friendly and understanding. The process of moving in was quick and easy due to the manager's knowledge and information of the property. Would definitely recommend!

Jessy was super helpful and friendly, great costumer service.

Manager is nice and seems like a good guy. Important stuff stolen in the first or second week of renting a unit. Multiple Units broken into, more than half the units having evidence of burglary attempts. Should have seen the the bigger picture, but needed a place for things to land. Heartbroken with the loss. An exceedingly hard lesson to learn. One of those “questioning my faith in humanity, and it leaves me wanting to let it burn” Good place for cheap Christmas decorations or junk you dont know what to do with. Trash bags of dirty clothes or a nice place to dump all those bedbug ridden mattresses....my stuff is probably in one of the units in this block of units...just waiting for people to rent units, walk the hall, look for units that are newly occupied and there you have it.

Thanks Jesse and team for great customer care. I had an issue with a unit and they made on the fly adjustments and accommodations to make things work for me. I really appreciate the flexibility and quick problem solving. Keep up the good work.

Makaila was kind and welcoming when we stepped in. She answered all of our questions and was accommodating when we had to drive back home to get a cylinder lock instead of the circular lock we had brought with us. Explained everything clearly and made sure we were happy with everything before we left.

Jessie and Makaila were the absolute sweetest. They were both so kind and helpful as they guided me through the first time I've rented a storage unit. I'll definitely be peeking my head in and saying hi when I come around to drop off boxes as we transition for our move.

I reserved a 10x10 unit online and was called within 5 minutes to make an appointment to view the unit and sign the lease. Jesse is very friendly and efficient. 40 minutes after booking online, I was loading boxes into my unit.

Jesse is AMAZING!!!!!!! He was very knowledgable and helpful. A true asset for the Public Storage company and deserves a raise/promotion. We highly recommend him for his professionalism. Went above and beyond in helping us.

The management was nice, didn't have any issues or problems at this facility

my uncle recently had a stroke and so I had to go in to pay his bill the woman at the desk was so very helpful I wish I had gotten her name it was yesterday about 4

Jesse is awesome! Super helpful and very nice. Thanks for making this process so easy.

I love Heidi!!! She was so helpful!!! Renting a storage unit is always a nightmare for me, but Heidi made it a dream for me. I really could have done it with my eyes closed as tho I was asleep. If there were more people like Heidi backing public storage I would have continued to rent in the past. As long as Heidi is here I will surely continue doing business with public storage. Good marks for Heidi in professionalism, helpfulness, friendliness, and for being very knowledgeable!!! Thank you Heidi.

Heidi and Jessie are amazing ! Both if them are courteous and very helpful with all of my storage needs. The property is very clean and secure. I recommend this storage facility for anyone who's looking for a storage unit! Thank you both for such a great storage experience!!

Great customer service, quick to help out!

THEFT! The lock to my unit was cut and thieves stole my property. They used my financial information to make fraudulent charges. Public Storage called to inform me, but was terrible to work with afterward. They refused to check the cameras. The district manager wouldn't return my calls. I was told the regional manager would call and I never heard anything. I'm shocked that they weren't interested in investigating, because the theft occurred INSIDE their security gate. However, they called me many times after I stopped paying.

Excellent customer service. Helped us get the best deal we could get

Heidi was our clerk who set us up with our unit and was so enthusiastic and helpful, she made this an easy process.

this location is tidy and very secure. Miles helped us get set up with our unit this last July. He was very helpful, professional and sweet. Truly an asset to the company!

Heidi's customer service was above an beyond.. thank her so much

Manager, Heidi is great! Super helpful and always in an uplifting mood. Jesse saved me one day when I accidentally left my storage unit open. He stayed later than he was planning to that day to make sure my things were locked up and safe. Thanks Jesse!! Amazing customer service. These two both deserve raises.

I was in there today and Heidi helped me with everything that I needed to have done. She explained everything very well, and for the most part I would definitely use this company again. Thank you again Heidi.

The rental rates are extremely fair. The security of the grounds is tight. The units are solid and clean. Amber provided excellent guidance for selecting the right unit and terms and was very helpful and professional throughout our term.

What are the office hours?

Heidi is a hard worker. She is always busy helping customer and making this property nice and clean. I have been renting since March and every manager I have meet working are.all very nice and helpful but Heidi she is the best! Thank you for being so great at your job

Friendly, informative. Ashley was extremely helpful and I highly recommend using this facility. 10/10!

Got great service from Heidi at the front desk and the property was very clean.

Heidi was very helpful and made sure that I got into a unit quickly although it was towards office closing hours. She worked very hard to make sure that I got all the support that I needed and was squared away before she clocked out for the day. She offered very considerate service.

I signed up online, and within ten minutes I got a phone call to schedule an appointment to look at units. Terry was extremely friendly and helpful. Definitely a great place to work with

Terry was incredible!!! She was very nice and extremely informative. I am confident I chose the best place to store my stuff. Not only was Terry professional but she was funny too, I never expected to leave the office smiling like I did. I would definately recommend storing here! Thanks Terry!!! It was incredibly hot this afternoon when I came to move some more furniture into my unit and Terry noticed us sweating like crazy. She went out of her way to offer us cold water and it was so nice and thoughtful! Thanks again Terry for your awesome hospitality!! Water never tasted so good!!!

Terry was so helpful and super nice to stay late to help me get started. I have had such horrible storage experiences other places so I hope this isn't a bad one. However, I moved in later in the evening and then was there a little past 9pm getting my belongings into my unit and received a call from manger threatening to kick me out if I am there past 9pm again. I guess I thought I would have a little later privilege seems how I had to get it done that night. All in all, clean place and a little hidden for being right off 82nd.

I highly recommend this storage facility. After a very stressful move from MN to Oregon it was a joy working on with Terry. I had to change my appointment twice which she did without complaint. Next at my appointment after seeing the units Terry gladly accommodated my needs by providing me additional choices for units. Terry also had everything ready to go upon my arrival making my initial move in quick and painless!!

Terry was super helpful and got back to me quickly. Rockstar

Working with Terry from Public Storage was like a breath of fresh air! She was very thorough with explaining everything, as well as super friendly and so Nice! I feel like I'm in great hands and look forward to the future here. Thanks again Terry!

Great service! Thanks Terry!

Terry is amazing and super helpful!!!! Quick and efficient, best storing experience

Just got great friendly and fast service from Terry at Public Storage on 82nd. I got a fair price on the perfect size storage unit. Thank you Terry!

Terry was super great and super helpful.

It is so refreshing to work with somebody who takes pride, and finds joy, in her job! Terry's expert advice was clear, cheerful, and helpful and she had me laughing despite the arduous day of moving in the July heat.

Terry was amazing. She walked the property with me and showed me the unit to make sure it’s what I needed. She answered all my questions and is very knowledgeable about her property and is very eager to have a stellar location, having just taken it over. If you are looking for honesty, friendliness and a clean safe facility, this is the place to go!

Terry was very professional, friendly, and courteous when I visited Public Storage. Terry is very knowledgeable on Public Storage policies and procedures. She's a great fit for this location and I recommend a promotion. 😁

Terry was very nice, and it was a very fast service Thankyou!

Terry was awesome! She made the process so easy! Thank you

!!!!!DONT RENT BEWARE OF SCAMMY UPCHARGES!!!!! The website said 1st month for a 1$ easy reservation system. Then when they call to confirm. They require 24$ administration fee. Plus 1$ for rental. Then they make u buy one of there locks for 20$ and insurance for 11$ I called corporate they said its office based that they can charge whatever because false advertisement is real with this company.

Staff is nice to work with. Very understand of there customers. Works very hard to make sure everyone is well taken care. Thanks public storage for all your help!

Amber was super friendly and explained everything very well. The property and office was clean and organized well. She was very thorough on all the costs and dates of move in and when my due date is. I would highly recommend this location to all of my friends and family!

Amber is amazing! Great survise! Would deffidently recommend this location!! Alwayse very professional! Shes one of the best! Highly roccomend her over any other employee! She works great and reps the company a good name! Shes down to earth and cares about her customers alwayse super clean! Great

I'm very happy with this Public Storage. My unit is very accessable. The security is excellent. Amber makes sure of that. She's real good people. She's been very helpful to me. You won't be disappointed.

Amazing property with a hard working staff. The manager Amber will always do everything possible to make the rental an amazing experience with great service. Property is kept very clean and secure. Definitely the best property in the area. Will always recommend to anyone who needs a place to store

Amber was very professional and friendly in helping me get a unit to meet my needs. Strongly recommend and the property was very clean. Got all my packing supplies and a lock for unit.

Public storage is a clean safe and friendly place to have your things amber the store manager is very friendly and very helpful I would recommend it to anyone that needs a place to store there things

Amber was great. I had some questions and she was straight to the point and helped me though the whole process I give this location a thumbs up. Good job amber!

Amber is amazing! Explained everything and made me feel comfortable about my stuff being there! Was very clean place too!

Friendly staff and great prices. I will use again.

Excellent service, great range of prices and the property manager Amber was very professional and also had a sense of humor, made the process easy and stress free, would highly recommend seeing amber!

Amber was amazing in helping me find the right storage unit size for what we needed. Very friendly and helpful, clean property, and it was nice to find somewhere that had any boxes that we needed last minute.

Great job

Do you have trucks to borrow?

Very easy set up to rent the unit. Amber was great! - Plaid

Great place for storage, right off the main road, it's not cramped, very clean. And the lady at the front desk, Amber I'm pretty sure, was overly kind and helpful! Highly recommend

This location is super convenient and clean. Amber is super helpful and friendly. We are very happy to have chosen this location for our storage needs.

Great storage and the place clean and the manager she is well organized and she helps me to move my motorcycle inside the units thanks

Couple of staff there were excellent, but one person was just so rude. I won't name names.

Employee Amber has always treated myself and my family well. She is Friendly and Respectful.

Your Closet away from Home

Process was simple and easy! Erin had superior service! We look forward to future business! Ecstatic customer-

Amber was a pleasure to work with. She made the whole experience quick easy and painless. She's upbeat, friendly, funny and knows her stuff. She made an extremely hectic and horrible day a lot brighter!!

Awesome place, clean, super friendly staff (Amber 👍👍). Easy to rent, access. Made moving a good experience!!

Excellent, expedient service; thanks again Amber!

Awesome. Great service. Good rate. Very helpful and friendly :-)

Amber was great! She was very helpful, very accommodating, and is awesome any time I have questions or issues. Highly recommend this spot!

Amber was very professional and helpful we had some special needs and they were handled without any issues or attitude

Thanks to Erin. Very polite and helpful. Awesome experience.

Great staff love the fact all units are ground level. Reasonable prices.

Amber is great

Lame, look elsewhere for storage. You'll probably save some money.

I actually had a fantastic time setting up our storage unit here—Amber was so much fun, and did a great job explaining the whole process. We are so happy with it all! This is truly a wonderful place, highly recommended!

Anytime I have moved in, out, and back in again Amber and the staff at Public Storage have been professional, extremely helpful and a pleasure to work with. I highly recommend this storage place, not only for location, but for the courteous, professional, friendly atmosphere. It is a secure, clean location.

Great experience! This is my second time renting here. I recommend reserving online first before coming in to make the process faster. Amber got me all set up. I was in and out very quickly! I Definitely recommend this location.

Everything got stolen don't use it

Amber was very helpful and knowledgable in getting me setup with a unit.

Moving can be very stressful, managers like Amber are what really make the all difference. She helped make the experience great with her fun going attitude & professionalism. Thanks again.

Love you guys!

Super quick and easy. Clean facility really nice amd helpful clerk (Amber)

Great service, was helped by Randi who was super straight forward/ accommodating of my needs and timeframes... Highly reccommend

Amber was an amazing person, knowledgeable and very professional.

Amber was great made everything simple and quick! Appreciate the easiness!

Efficient, professional, explained terms and conditions well.

Amber is awesome very smart and helpful. She’s the best

Great service!!

Quick and easy very nice dealing with amber

Easy quick n good! Great service

Amber was very helpful. She made me feel this was a safe place to store my things. Shes also funny as hell. I like her.

I came in to inquire about my monthly payment and Amber was incredibly friendly and knowledgeable. She made me feel confident that my things were being taken care of. Her coworker Randi was also super helpful and informative when she showed me around the unit. I like this place!

Have used the 82nd location for about 8 months now and have been very pleased with the service, security, and cleanliness of the facility. Every time I've needed something, Amber or Randi have done a great job of helping me or finding out the necessary information. Appreciate the personal touch and willingness to go beyond the call of duty. No concerns about the safety of the facility as I've found to be well lit and secure no matter what time of day I visit. Recommend this to anyone looking for storage on the eastside of Portland.

Randi was very nice to speak with on the phone she assisted me and transferred me to a unit that worked out perfectly

The manager, Amber, was straightforward to work with and professional. Also, she gave me a bottle of water on a scorching hot day. Five stars!

Awesome

Great experience!! Thanks a lot!

Very friendly and helpful. Ashley answered all my questions and made the process very painless. Thanks . Facility looked very clean and secure. Good value compared to other storage units.

Ashley was able to help with everything I needed, very helpful and informative!!

Cool staff

Amber gave me a terrible Customer Service. I rented a storage unit yesterday. They contacted me the day after to ask me to move my things to the correct storage unit. When I got there I ask Amber if she could give me a hand and she totally ignored my request and never assisted me. When I return to the office she was sitting doing nothing. So sad...Lazy young woman!

Very helpful and friendly staff.

Stored for two months with no issues, no hidden fees

Ashley was very pleasant, thorough, easy to communicate with and explained how to accommodate a specific situation. I would definitely use this storage again.

Good place to store your belongs.

BEST customer service from Ashley and Monica at property #08236!! These ladies were clear in communication and absolutely wonderful with helping me with a personal issue. I could not say more great things about this company!

They are awesome, and Amber rock's!

Ashley was wonderful in helping me get into my storage unit. She made the whole process quick & simple.

Amber was super helpful with setting up my account and finding a unit that would work for my needs. She was on point and seems really invested in keeping this location clean & secure.

Honestly I have to say that prior to Amber being hired I found the point person onsite frustrating to deal with. I had an ongoing issue with the hasp on my storage unit. It required assistance from a staff member to gain access to my OWN stuff. So not at my convenience, but during their business hours. Talk about a 180, I went to the facility during business hours and there was a new employee, Amber. When I began to tell her what I needed help with, not only was she aware of the problem with my unit specifically down to the unit's number off (the top of her head), after seeing the situation with the hasp/lock it was finally fixed. Amber had it fixed within 24 hours, something that had been an issue for 5 or 6 months and she is a delight to deal with as well.

Super friendly store. Came in to pay bill was simple and fast.

Amber was the best....Customer satisfaction guaranteed...Thumbs up for Amber, way up... -Ricardo Liveta-

Severely restricted access hours and increased prices a few months after we started renting our space. Only being able to get into my unit until 6:00pm is a deal breaker (and only 5:00pm on weekends, I used to be able to access it until 9:00pm, some of us work 9-5 jobs). Not going to be doing business there any longer. I don’t appreciate needing to move to another facility ($$ + time I don’t really have to spare) when I’m sure they had a good idea they were planning on limiting their hours and raising their prices so soon after we started renting our unit.

Amber anticipated our needs and answered our questions. She was very nice and professional. The property itself is clean, easy to access and feels secure.

Amber helped me checked in, and was amazing, beyond regular customer service.

I signed up with Ashley - she was great. As a manager Amber dealt with me and she was so easy to work with. She had a fantastic attitude and helped me navigate leaving when I moved out going the extra mile to provide a hassle free tenant experience for me. I highly recommend working with these people and renting through these good natured professional individuals.

Amber is amazing! She is enthusiastic and eager to help. She handles all paperwork with efficiency and clarity. She even remembers our names when we go in. Facility is clean and secure. Highly recommend!

Amber was extremely patient and helpful through a very challenging situation I had. She handled a very difficult customer I was trying to accommodate with kindness and understanding beyond what I would’ve been capable of.

Amber is super helpful and just all around a delight! There was an error overcharging my unit and she made several calls and emails to overturn the error. Thanks Amber!!

Super helpful and thorough, good service, and very detailed. Clean facility and exactly what you want and expect from a storage facility, especially one as well known as Public Storage.

Very informative fast easy service!! I use Public storage a lot for this reason. Amber knows her stuff, thank you!

Like it

Amber was very helpful and informative in helping me get the right storage unit for my needs. A+ would recommend

Amber was amazing!!

Been there a long time and they have always taken care of me.

Shawn was great and definitely made sure I was taken care of ❤️

Fast and easy service. Shawn was a great help. Thanks again.

My experience has always been wonderful at this location. If I have had any questions they have been handled with the utmost of professionalism. I would like to give my gratitude to the whole crew Shawn, Amber, and Samantha for the most gratifying experience one could ask for.

Store was clean, staff member was kind and helpful during entire process

Great location and Shawn is very helpful.

Older facility the doors are difficult to open. Inside the units are pretty nice .

Best managed and cleanest storage facility I've ever used.

The general manager is unreasonable, ride . disrespectful and honestly because of her attitude we are moving from the storage. She truly has zero business. DeAling with human beings. She should work where animals and humans aren't present. Sean I think is her name. Simply my door kept shutting I being 5'1 and 100 lbs. Was finding it difficult and wasn't aware Of THE rules that we had to leave our door open so the unsavory characters frequenting that place could see our belongings. The 2nd time the door shut I was on a ladder she phones the police and honestly. I am furious with her . I have never been treated like that and I wish that lunatic nothing but a job transfer to Siberia to serve the polar beats.. Seriouly an abuse of power and an attitude and self righteous most likely friendless and sexless life. I am not usually a dirty dogs women but I am furious beyond furious. Hopefully you read this and realize that I am writing letters to all of your upper management and will absolutely do all I can to seen you are removed from your position . good say

This is a great storage place with clean, well-organized units and extremely competent and friendly staff. Shawn, the man who rented me a unit, was really helpful and one of the nicest and friendliest people I've encountered for a while. Thanks Shawn!

Shawn was great at assisting me when I needed something specific. He is courteous and charismatic. Great place!!

As a long time customer I very grateful that Public storage has continually provided the highest level of customer care . Easy & friendly .. Thank you sooo much !!

Shaun was great and really helpful.

GOD,I love the opportunity to be able to make my own opinions about the experiences​ I in counter while 🎈 on this journey! I'm taking this opportunity to utilize the time I've been given here at my BLESSED AND BEST STORAGE IN THE.......WELL Portland Oregon 82nd to be exact,😎GOD I love the place and the staff there are a blessing! Here's a shout-out to Shawn, love ya man,Rich

Great customer service! Affordable prices.

Very seedy place. Hard to us the code pad to get in & out.

Called at 10am got customer service who said they would forward my info to the public storage i requested. And then they would call me and get me and get it all arranged for me. I received the call back within 5 mins, found out the had one of their $1 first month units available ( big shock ) Next month would be prorated i was amazed i got to the storage site and Tracy made the whole process a piece of cake there were no surprises, no problems, no excuses, the customer services went above and beyond, which is very rare these days Any way i would definitely recommend this public storage to everyone , for something i didn't want to do, Tracy made it a enjoyable experience !!!

Shawn was awesome. He went above and beyond with his customer service!

Call to get a price quote and the person who answered the phone did a fantastic job. Went to in same day to rent the unit. Shawn took great care of me. Quick in and out to get the unit rented. This is the 3rf time I have rented space from Public Storage.

Was on business and needed a storage locker. Murissa had us set up within 10 minutes. Awesome service and great follow up. Not to mention clean units and area. This is the spot.

Loved the service and personal attention. Shawn was amazing! I felt very well supported. Thank you everyone and Happy Holidays!

Shawn is very helpful and friendly. Thank you!

Great place. Wish there were a way to put an edit to include the gate hours 6:00a.m - 9:00p.m. 7 days

The manager, Shawn (sp?), was very friendly and helpful! I'm very happy with this place.

The move in process when smooth and paper work did not take to long.

Greg is living the life for sure

Thanks Chloe! Appreciate your help and kindness! This girls is on the ball! And is extra sweet!

Greg was amazing! Most professional and helpful experience at a public storage to date!

Worst Public Storage location. Property grounds are always littered with garbage. There has been a horrible odor coming from a unit in my hallway since before I moved in. I told the manager Greg about it and have followed up being reassured it's being taken care of. It's over a month later and the odor is still really bad and has not been dealt with. Imagine if you empty the contents of your refrigerator into a garbage bin, let it sit outside in the heat for a week then bring it back into your house and open it up. Do you want your possessions absorbing that odor? Neither do I! I contacted the district manager, Joseph, and have not received a reply. Once again, went to the property, walked to the hallway with Mark (onsite employee) and he too smelled the odor. Mark gave me the regional manager's number and I left a detailed message and asked her to call me back. Searching for a new storage unit company.

Super professional and flexible with my move in date. Saved my moving day. Thanks Grant for awesome service!!

Greg was extremely helpful And friendly! He Helped My Grandpa With A Payment Since My Grandpa Lives Here In Oregon and My Grandpa Unit In Utah. I would highly recommend his service.Thanks Greg You Rock!

Greg was very good at all times and it was good having him mehelp

Greg was extremely helpful and knowledgeable in doing his job and assuring I got the exact storage unit I needed! Guy has a freakin' tC too, awesome dude.

Greg is an amazingly awesome guy!!! Very helpful and very nice!!! ❤️☺️

Gregs the best

I had the opportunity to talk with Alan about my move from the west side to the east side, and he was able to co-ordinate with the previous location where my stuff was located, and make for a smooth short term storage solution. Should the need arise for me to need a storage unit, I would not hesitate to talk to Alan again for my storage needs.

Very accommodating and Greg is such a pleasure to work with. Top notch customer service.

Greg was polite, proficient, and made for a great rental experience.

Greg is great on service and friendly

Greg helped me put a lot and was clear and concise with his communication. Happy to be storing my goods at this location.

Greg was a huge help! Great customer service!

Greg was Awesome! Very good at what he does.

I really like the kind and helpful service from both Michele and Shawn, and definitely appreciate Michele waiting for me after her shift to get us our storage keys. She's gone above and beyond. So thank you Public Storage for a pleasant experience!!

Michele was wonderful and really helped me out of a bad housing situation. She was so kind and compassionate about my circumstances, and she found me a unit that met my needs on the same day I first went in to inquire.

I was impressed by the friendly customer service that Michelle provided. She explained to me very thoroughly all the information i was able to see unit right away and overall I was very pleased with my service

Michele is great very helpful informative and you can tell she takes her job seriously! A valuable asset to your company who accommodate my needs to the max!

Kara .M was one of the most pleasant people I have met. Because of her I have chosen to go with Public Storage, her knowledge about the facilities including how to keep my stuff safe with the protection of a warranty has put my mind at ease. If this is the face of public storage then you should have no problem renting every storage unit. Thank you

Randy is good and professional

quite nice. Ty

Always friendly. Clean and efficient.

Renting a unit was a tremendously reassuring customer experience. Avi's attention to my particular needs was unexpectedly helpful for me in clarifying my plans. Their website refuses to validate me for an online account, and doesn't offer an obvious to write a review FOR THEIR BENEFIT, but... if one had everything, where would one put it?

Ray has done a great job with this property. I haven't been here in a year and its great now!

The service was efficient and the guy working there was hella funny!

Ray was great id recommend

This is the fastest, cleanest, and most upfront storage facility in town! I called telling them I had limited time to complete my transaction, I was completely finished with the whole process in 7 minutes. Will recommend to anyone I know in need of a storage unit.

Ray was very helpful. Great price.

Ray was extremely helpful, friendly, and knowledgeable. He seemed to really like his job. He answered all my questions and didn't rush me. I would highly recommend his service. I feel I made a great choice and my belongings will be safe at Public Storage. Thank you!

I've always used public storage and always had good service but this location blows all the others out of the water. Ray and Avi are amazing. Today Ray helped get me set up with a new unit and made it fun and easy. Thanks to him for his excellent and friendly customer service!

Most helpful storage unit guy ever. (Ray)

Ray was a great help and saved me the stress of worrying about my things. Very fast and friendly service.

Ray did a swell job and woukd come back again

Nice place, and Ray was very helpful

Great service! Very friendly and helpful. And competitive prices

Avi was very helpful. Got me what i wanted and was very kind and knowledgable. Very satisfied.

Ray was a delight to talk to and very energetic .

Lovin da honey comb! ;-}

Marino was great! Helpful, knowledgable...he made the process easy.

Marino was great so helpful and stress free. Easy

Friendly service and everything was explained well. Easy to get the space, much more work to fill it. Marino was very helpful.

My experience in working with Avi was fantastic. She was friendly and provided me the education I needed to select the storage unit that was right for me. The facility is clean and well maintained.

Avi was very friendly and helpful with my recent storage rental !!I appreciate her greeting me with a GOOD MORNING and a great sense of humor!!I will recommend this storage unit to friends and family in the future!!!

Avi, is a very good and hard worker, and I hope you always keep her here.

Had a great expierence here. Would recommend it to others

Great hospitality.... Wonderful....awesome... What a exceptional Public Storage host! Mrs Avi on 82nd in Portland Oregon was so gracious.... Fabulous... Sincere....what a gem. We will always recommend this location....

Good

WARNING!! THEFT!! Everything valuable was stolen within a week!! Stay away! We opened the unit on July 8th 2015 and by the 15th all our valuables had been stolen. There are no cameras other than the one facing the entry gate. And they give you an UNPACKAGED LOCK AND KEY. Which is very suspicious. Then they require you to purchase insurance which does nothing unless there is visable damage to the door showing a break in. Sounds like an inside job to me. And there are people living out of the storage unit with generators!! Stay away!!

Avi was great and EnJoYeD her personality!! 👍👍

I have used public storage on three occasion now and I have to say it has always been a pleasure to work with this store. I have always had great customer service there first from Avi when I used Public Storage the first two times and this time with Michele who worked with me and she was also so great too. Michele was new working there I found out through talking to her and you never would have know it. She was knowledgeable and fast but never missed a beat with friendly and fun all at the same time. You could tell she was enjoying doing her job and excited about helping me to get what I really needed for my situation. She knew her stuff well and made it fun all at the same time.If you can make storage fun your ok in my book :-). Thanks Michele for doing a great job and helping me know what I needed. Michele actually saved me money because she took the time to ask all the right questions. I would have gotten something way bigger than I needed at the time, I appreciate that so much and it is a part of why I will use them and only them in the future. Not here, at this store I actually really enjoyed my time with Michele and did the other two times with Avi also. I felt it was important to say thank you to Michele who did such a great job. We always here about the negative, its important to give a huge shout out to the positive and Michele was a positive in my day! Thank you so much.... And of course as always another shout out to Avi who is always amazing! She was there too helping other people and as always being wonderful and friendly to them too. She remembered me and it has been over a year since I had been there. She made me feel special by just saying hello and its nice to see you again! Do Not Go Anywhere Else~ Go see Michele & Avi at this store and have great service and a lot of fun with two great ladies. I special thanks to Michele for being wonderful and helpful~ Very Sincerely~ Tracy~

Very nicr

Michele was very professional even though I was late making a payment. I have used this storage facility before and would use it again if I needed to. Brian is also very nice.

Great experience, would recommend. Thought manager was very clear with instructions & helping us find a unit that worked for us.

I had a good experience with the help of Avi...

This is my first time using public storage and the staff here are very friendly and helpful it has been a great experience.

Great !! Top notch services from avi

Very nice staff. Very helpful!

always very friendly=)

I am very happy with the experiences I have had at this location. I have rented different sizes of units at different time points, and have never experienced anything negative at all. I love Avi, the manager. She keeps everything clean and keeps things running smoothly, and is very communicative, thorough, and friendly. I would recommend this location above all others. Your stuff is definitely safe here.

Avi has a great sense of humor she made this experience by far the best😊

Avi was great , she was very helpful and got us into a storage very quickly. Great service!!!

Very friendly staff. Avi was great and hilarious. Seems safe and secure

Great place definitely would recommend

Great service. Easy access and secure.

Avi is a great person! She's very nice and helpful.

Avi was great, This was the most fun we've have ever had renting a storage space, although this was our first time renting a storage unit (Storage Virgins) but if we ever need to do it again we will be coming back here because the customer service was excellent and everything was explained clearly. Thanx Avi. Buko and Jeannine

It was a personal pleasure working with the young lady at the facility thank you for storing my stuff.

They were so great!! Always polite:) AVI IS THE BEST! I RECOMMEND THIS PUBLIC STORAGE TO ANYONE. ALL SMILES

Customer Service at this location is the best...Avi was so helpful while I was trying to work out the details of transferring a friends storage payments and then getting to vacate the unit. During the entire process Avi never seemed to be bothered by all the complications...She is awesome.

Great service

Some of the best customer service I've had in a long time.

customer service was great prices are affordable would recommend

Very friendly awesome and helpful people ;-)

I would like to thank Avi for her outstanding customer service in helping me pick out the right unit for my family. Ty

I lost my access code and they helped me out quickly and workout hassle.

I came in 10 minutes before closing and even the Avi was ready to go she still helped me by getting me a storage which I desperately need today!! Her customer service was excellent!!

Very helpful! Exactly what I needed to make this move a little easier...thank you Avi!

I have worked with Avi for three years she is always wonderful.

this is a great place to store your stuff and the lady avi is really nice and will help you if you need help you with anything so if you store anything go here for anything

Great customer service!

Great. Very easy and straight forward!

Had a pretty good experience with this Public Storage, Avi the manager was very helpful and welcoming when we moved in. great move-in specials too! would definitely recommend this to anyone looking for a storage unit.

Avi was professional, courteous and took the time to clearly explain the paperwork to me. After going over my rental ideas she was able to recommend a unit that better suited my storage needs. Easy access (but not as easy to turn around which is really not a problem), well lit, clean and great location. Thanks again Avi :).

I had a great experience here she was very helpful and explained everything

Great and the people help you choose the right storage for your unit

Returning customer. Avi is always cheerful and helpful! I wouldn't go anywhere else.

I have been a customer with public storage for 5+ years,and i must say Ms Avi is the reason for my recent return,I will never forget the Customer Service i received over the years with Avi,She is a muffin,and so delightful.A pleasure to have by far in the community,and i am graceful,and Honored to have known Avi. WE LOVE HER! Sincerely Ms Adrienna K Leary,Mr Nathan Earl Wheeler GOD BLESS Thanks

Just rented a space at this location yesterday. Tim'isha was very helpful. She showed me two different size units. And she went through all the paperwork quickly and efficiently.

I had a great experience with avi she was so helpful and very friendly great customer service!

Avi is wonderful. I come in to pay my bill and she already knows my name. We have a short but nice talk and I always leave with a smile even if I didn't have one when I came in.

The srrvice here has been great clean units and if I ever have a problem the take care of it right away

Absolutely adored a AVI! She's funny and sweet and understanding she is a real asset to this property and this company!

I needed boxes and to vent, and Avi was perfect. I could not have asked for a more helpful experience. Avi asked me what I was storing, was knowledgable about what sizes would work well, made sure I had everything (tape, bubble wrap, et cetera) that I needed. She was so friendly and helpful. Public Storage is lucky to have her!

Great Customer Service

No issues, great office staff. Moves storage today Springfield.

I am more pleased with the service and information that Avi provided than any Public Storage I've ever done business with across the entire US! She is knowledgable and pleasant, and goes the extra mile to provide helpful information. You've got a responsible and valuable employee here. Take good care of her. I will be back!

Avi is really respectful sweet and generous to her coustomers she is very people orientated LOVE HER COUSTOMER SERVICE SHE WAS A BIG HELP AND IF YOUR FEELING DOWN SHE WILL CHEER YOU UP

So very friendly... from the second I walked in the door til when I left.. made me feel so comfortable about storeing my things here.. avi is the bomb.. and so super informative

Good service, nice people. Some of my items were damaged by mold, there might have been a slight leak in the roof. It looked like water dripped on some of my items, then dried up and created dry rot and mold. Also, my rent started at $88 for the first month, but ended up being $124 for the last month. My rent increased twice during my tenure there. Overall, the people that worked there were great, but the storage was poor.

Everyone is very helpful, have never had any problems at all.

I go to public storage #08236 each month to pay on my account and I ALWAYS receive excellent service. Avi is always so pleasant with a smile on her face no matter how busy she may be. Even though my unit is at a different location I go to Avi because of the way I am treated. I would recommend this property to others

I would just like to say that everytime I go into the office at the 1202 se 82nd location Avi & Dorothy are very very very friendly & helpfull Avi- she's a doll, she's always got a smile on her face and very helpful with satisfying my worries about another break in to my unit. Dorothy- she's always got an awsome attitude even though I think she's kinda quiet her & I are acquaintances, actually we talk to one another all the time & I would like to think we are friends.

Very good service excellent front desk she was very helpful

I have been useing the 1202 location for the last 5 years off and on. The staff has always been professional and freindly. The proberty is always well maintaned. I must give special recogniztion to Avi, she has been there and always welcomes me back with a smile.

Great full of info that was helpful on my move

Great customer service and very clean. Avi (spelling?) is always friendly and helpful!

Great people ,great service AVI. You rock

Dorothy and Avi were great, I had reserved online so most of the paper work was ready when I got there. After I came with my things to store I discovered that the unit I had gotten was not large enough. They promptly upgraded me and got me all done with no fuss at all. They were very nice and incredibly helpful. I would recommend this Public Storage to anyone.

Avi was wonderful, helpful. She was very helpful in helping my father and I pick the best size unite for our things. Avi is always never nice to us when we come in to pay our bill. Thank you for your hard work and help.

What a great experience at Public Storage! Avi is the best she not only explained everything in full detail. She had the best attitude and customer service skills. I would have still got a storage unit even if i did not need it she was that special. We need more people like her in the World!

I had an excellent experience renting from Public Storage and Avi at this location! Avi provided great customer service from start to finish, even checking in after I had the unit to make sure everything was ok. It is such a pleasure to do business with people who you can tell genuinely care about their business and providing you will great service, Avi is definitely one of those people, was super welcoming and friendly, and problem solved when the lobby got busy and was able to take care of multiple customers quickly and efficiently. Definitely recommend this place!

I have rented a few units with Public Storage over several years at different locations but renting from Avi at her location on SE 82nd ave has been a pleasure beyond any expectations. Her customer service was outstanding. She was very professional and made the whole move in process go so smooth, I felt at ease though it all. I would highly recommended renting from Avi at Public Storage.

Avi is one of the best if not the best employee there. As the current mailman for this facility she is very knowledgeable and we have a great business relationship. She has a great attitude with customers and vendors alike. She is a great employee and a great friend. Mailman carrier 1602 Ryan D Brasell. Five stars!

Avi was nice and helpful

excellent service from Avi. very helpful, knew the property good.

Jonathan and I had a great experience with Avi and all the staff here. Very efficient and friendly. Quick to help when needed. Thank you.

Speaking as one who is more than able to find fault, I can't report any. Really.

I had a very good experience when I rented a Public Storage locker from Avi at this location. She is most efficient and professional, did not waste any time and has a beautiful, welcoming personality on top of it. Everything happened as she described it would, my payments were calculated correctly and made automatically, the facilities were clean and safe, and she even offered cool, bottled water while I was moving in. You can't do better than this! Highly recommended.

I first went to the Public Storage on NE 92nd street at Halsey, and Gabriele helped my husband and I out a great deal. She didn't have the exact size available that we were looking for, but nonetheless gave us a tour of other storage units to help us decide on other options, and was extremely helpful regarding the online reservations and deals. Dorothy at this particular site (SW 82nd and Salmon) was extremely efficient and friendly. She gave us great advice regarding our outside locks, and took the time to make sure our unit was up to our standards before we signed the lease. She was able to juggle an extremely busy office while still making us feel like we were her most important customers.