Public Storage Self-Storage Units at 16851 NW Cornell Road, Beaverton, OR

Everything went smoothly and how helpful agent Kim to provide details and every steps with smiles made my day awesome to start with. Definitely be using this location again the the future.

Raised my rent by 30% overnight. That’s egregious. I also cannot find any email notifying me of an upcoming rent increase. The increase is also after I’ve asked over and over and over for management to address an issue with my unit, and they never get back to me. Don’t store your belongings here.

Kimberlie gave excellent service when we had to do a same-day move-in switch to a bigger unit. Thanks!

The door to my unit came off track on a Sunday at the end of Kim’s shift. She was kind and caring enough to help me fix it so I didn’t have to worry about my items being open to whoever passed by. Kim went above and beyond and I really appreciated her help.

Very nice clean good customer service. Only one complaint there was no airflow or air conditioning on the 2nd level where my storage unit was and it was a 90 degree day it just made it worse. But other than that it was fine. They had air conditioning on the ground level I just couldn’t believe that they wouldn’t have any kind off airflow for their customers to breathe on the upper levels.

Our stuff was safe for over a year, which is what’s important. What wasn’t fun was searching for an employee for over an hour so we can do the “move out” process. Ended up having to call corporate and leave the key in the drop box.

Extremely secure, exceptionally clean and easy in and out. Keep up great work 👍

The unit is immaculately clean and the security is great. Jacob was extremely helpful. He walked me through the steps of accessing my storage unit and then efficiently led me through the sign-up process.

don't shop around for price, this is a name-brand facility with personable customer service.

David was very nice and personable, and helped me save money when another public storage employee failed to (at another location). David was also knowledgeable and just all-around helpful!

Normally good. Today, they decided to block the only entrance with a boom lift, UHaul van, and someone’s SUV. The other entrance is exit only. So unless you have one of the first 4 storage units, good luck. Also no employee on site at 11 am. It’s my work storage unit and I’ll likely be moving units now because of this.

Joe was extremely rude. His lack of customer service was disappointing. Shame on you. Please educate your staff on proper communication skills public storage

Best customer service ever! Hands free entry/exit. The only thing that could possibly make this place better is 24 hour access.

Christine was very nice and helpful to me thank you 😊 Christine

Looking for a larger storage space, I visited this location. Received a friendly greetings from Kelly, He quickly learned what I was looking for and showed me the exact unit needed. Signed me up and I was out the door, my entire experience was no longer than 10 min!!! Thank you Kelly Just met up with Steve this morning and he was very helpful after forgetting my entrance code, I’m in and happy! Thanks Steve-

Great service. Helpful and thoughtful, took the time to make sure it met my needs.

Steve was great and very accommodating with our last minute needs. Most helpful person I’ve worked with for a storage unit.

Steve was great at finding us the right unit and 10/10 customer service. Gave me all the info I needed and provided a great price! I’ll definitely be using public storage again in the future. Go Steve.

Had a great customer service experience today. Would definitely recommend this location!

Very friendly and helpful thank you so much

Steve the manager is great. So friendly and helpful. Highly recommended. We are happy for the service.

Manager Steve called saying I owed money for my space. After I tried to explain to him I was paid up he told me my contract was due and I needed to pay immediately. I told him I would need to contact customer service to sort it out and his response was "good luck getting them to help." Then he hung up on me. I called customer service and was assured that I was paid in full for another 17 days. Thanks for nothing but irritation Steve.

Steve was so helpful and kind, and I’m very happy with the storage units at this location. It’s exceptionally clean, ventilated and smells great, temperature controlled, secure, double lock features available, insurance was a breeze and inexpensive, the elevator and halls and loading area are spacious and covered so rain won’t interfere with our move. Easy payments online or auto pay, and an app that does it all. But the best part was how Steve explained everything to us, showed us around and helped sort out our reservation. He was just the nicest and most knowledgeable person. Now I feel like I know what I’m doing and won’t get confused. Moving is crazy but worry free storage makes it so much easier. Thanks Steve!

Steve was so helpful during my last few times visiting my unit. He is a present, professional and helpful onsite manager!

I was able to rent online and I receive follow up phone calls that clarified if you questions I had. I’ve use this place several times over the years and keep coming back. Staff is friendly and helpful, place is clean in my experience.

Steve the New manager is very nice .. and he is a tidy guy he was Busy by sweeping the floors and not getting in my way being very polite good job public storage!

Cornell location is perfectly located in Beaverton. Not much traffic and easy access right from the highway. Place is clean. Steve is great to work with and provided me excellent customer service.

Professional and friendly staff, thanks Steve!

Amazing customer service! Will highly recommend to all of my family and friends!

Best place to hide items from your husband

Ever since I started here they have been raising my rent without letting me know. Horrible communication this company is. The guy at the front desk was no help. I would say rent from this place with caution because each and every month they raise your rent

Thanks Steve! Great job

Steve was very helpful!

Steve was so helpful and made the process of renting a unit so easy. This location is so nice and very secure.

Staff was great came in right before closing and were happy to help me and redo there closing duties thank you so much guys

Had a couple issues with the gate and my unit Steve was more than happy to help easy to work with friendly guy

Stopped in today, 11/11/2021 and rented a unit. Process was simple and quick. Steve was extremely knowledgeable, friendly and very helpful in facilitating the rental

Good experience! Unit was great.

Great location and customer service. I had an issue and called. Steve understood the problem and handled it immediately while I was still on the phone. Good customer relations.

Excellent customer service and units. Steve is great. He makes the whole process easy & fast. You can definitely count on him!

Great service and nice people.

Kelly was awesome! Super helpful, really easy, well-priced. Thank you!

This location is amazing! I worked with Kelly. He was friendly, showed me the facility and made sure I knew how everything worked, and was efficient in getting me signed up for a unit. He also upgraded my reserved unit for the same price. I was very happy with this experience!

I worked with Kelly, very nice guy.. he made my transition smooth and was very helpful. The property was clean and was easy to load in and out. Love this location.

Outstanding, PROFESSIONAL staff!! Kelly is the consummate public servant!! Friendly, informative and diligent, he expeditiously and completely addressed my service needs!!!

Kelly is an amazing gentleman who helped me so much with everything. He was kind and made things happen for me . I told him I was gonna go check another location and he said ok but ask them these questions. So I did and ended up coming back because I felt more secure at public storage. Then he gave me a unit very close to the elevator and convenient. He is all around very friendly and cares about his customers. I would highly recommend this location based on kelly alone

I initially was set to reserve a unit online, but quickly realized that it would be too small for the things I needed the space for. So I called and was told to come by, the actual day "move-in", and meet Charity. She was very sweet and welcoming. She helped me figure out what size unit I needed (which for me for only the next size up). I got my unit, my key and paid for it in under 15 minutes. Best customer service experience I've had in a while.

Wendi is a very professional representative. The business is spotless clean and shiny.

Great service and attention to detail! Shout out to Jackie who saved the day!

Spoke to wendi on the phone was very helpful answer questions highly recommend

Thank you Wendi, you were very helpful with my questions.

Kelly is a very nice manager

Clean, functional and a great location. The manager, Kelly, has been very helpful whenever I've needed anything. He even showed up on a Sunday when the rest of the city was shut down with snow and ice. Would definitely recommend!

Kelly did an amazing job.

My experience was incredibly positive. I called the wrong PS but Kelly helped me and I ended up canceling my storage to his facility due to friendliness. I arrived and the office/retail area was immaculate! He was super helpful from beginning to end. I wish all customer service was this exceptional.

Kelly is awesome! He answered my questions, understood my needs and let me know when the unit I requested was available. Public storage has made my complex move more manageable. They make it easy to rent, make payments and access the facility. I am grateful for this service!

This place is very nice. After searching for a storage facility and reading some reviews we decided to go and talk to them. We were greeted with a friendly person, Kelly. Had seen in others reviews he was so great, well that is true. He listened to what we were looking for and took us to look at units and we never felt pressured. He took the time to make sure we understood what the place had to offer. The whole process was quick and smooth. It is also very clean facility. Highly recommend you check them out and look online for discounted rates if you reserve online first.

As you can see I gave 5 stars, The service was and is always great. Kelly is always super helpful. Merci beaucoup.

Hey this place is first-class, I used website to reserve a unit, walked in and talked with Kelly - he was tremendously helpful and walked me through the process, visited the storage unit, ad got me oriented to the place. really welcoming experience and the polices are very flexible, can't go wrong here. oh AND the back loading area has a H U G E covered pavilion so you totally dry when loading/unloading. highly recommend

This place is awesome! I have a few storage lockers for my work but used this one as my personal. I tell you what the service at this location is amazing! Kelly is the guy to talk to, best customer service out of any other storage place I have been to. He is incredibly friendly and most of all he is very professional and knows how to keep his customers happy. Definitely recommend this place and location to be specific for your storage needs! You will be happy!!!

Great place! with great staff!

I walked in to look at a unit and after deciding on what I needed, the attendant advised me to check online first, because they frequently have a lower price that way. Followed his advice and saved half what they could do in person. The attendant (Kelly) was super friendly and helpful every time I was in. Facility was always clean, great experience during a bad situation with needing to store away my life for a while.

Wendi was of great service; helpful and friendly.

Mr.Kelly is great, he help lower my monthly bill, and he is great to talk to. D.SIE

We were looking for a climate controlled storage unit and stumbled on this property. Walked in and talked to Kelly and he was awesome! He was knowledgeable, asked us questions and helped us get a great deal on the perfect unit for our needs. I highly recommend stopping in and talking to Kelly when you have any storage needs, he'll help get you just what you need at a good price.

Fred was really nice upon my arrival, and I witnessed him doing area inspections. Every time I have been to the property, all areas have been perfectly clean...obviously swept and cared for. One day one of the elevators wasn't working, obvious signs were posted at the entry gate and at the elevator area; issue was taken care of with a day or so.

Such a sweet man! Kelly helped us as a young family with getting us in the right size storage unit for our moving situation! He answered all of our questions and offered tons of help!!

Kelly rocks! Awesome service!

We really enjoy having our professional and personal storage business here at the Cornell Road Public Storage. Kelly is courteous and helpful, and always willing to assist with all of our storage needs and questions. The facility is clean and conveniently located. Thanks to Kelly and the rest of the crew at this storage facility!

Kelly is the best. Had a fantastic experience right from receiving the callback based on online enquiry through the renting process. Kelly showed the different storage options and explained the pricing and billing very clearly. And whenever we had any question Kelly had all the right answers. I highly recommend this Public storage. Just talk to Kelly.

These guys are the best! Very professional, prompt, courteous. Storage units are clean and secure. We have had a great experience here!

Kelly is a very good associate at this location always very helpful

Kelly and Jackie were both very helpful and friendly. I would definitely recommend this Public Storage location!

We had a great experience at the Cornell public storage location. Kelly went over and beyond to make sure we had the storage unit we were looking for. He helped us find the best deal online and took the time to set up our account. He answered all of our questions and showed us the fastest way to access our unit. He even made sure we had a cart available to move our heavier boxes. I highly recommend this location. Ask for Kelly if you need assistance.

Kelly is very helpful and friendly. Very secure units

Moved from Chicago to Portland. Contacted Kelly and he was so professional and efficient! He reassured us every step of the way. The morning the semi truck arrived Kelly came in early to assist semi in and out of the facility. Thank you so much Kelly! Highly recommend this facility.

We came from out of town with a tight schedule and a truck full of stuff. We called Public Storage and they connected us to the nearest location of our choice. Kelly called us promptly and we met him on site. Signing up for a storage unit was quick and easy. The facilities are clean and well-kept. Ideally we won't need storage too much longer, but for the time that we do, this has been a great spot to hold our belongings. Thanks Kelly!

I had a great experience at Public Storage and would definitely return, and highly recommend using them for your moving needs. The customer service was very professional and friendly. I'd like to personally thank the gentleman who went above and beyond to help and make sure my needs were met.

Honesty, care, and quality is what you will find at this location! I was helped out by Kelly today who went above and beyond my expectations. He was friendly and helpful from walking in the front door. I told him what I was looking for and instantly had keys in the hand. It was not only nice of him to walk me to the unit to view, but he also had shown me two ways of getting to the unit and both elevators, and explained how helpful it is to be at the covered elevator on a rainy day. It’s July right now! I’m not even thinking of rain on a hot day like today, but man I’m glad he told me that because the shade alone was nicer!

Really appreciated Kelly's support in finding the right storage room at a competitive rate. We got what we needed and Kelly supported us along the entire process. Very honest and supportive.

Great experience working with Kelly at Public Storage. After some serious Spring/Summer Cleaning at home, I had run out of room in my existing storage unit and needed to upgrade to a larger one. I gave my local PS office a call and connected with Kelly. I was invited back in to check out options on site that would better fit my needs. Upon arriving (at lunch time mind you), Kelly was very helpful in working with me to find the best options, closest to my existing unit. He gave me a good deal on the upgrade and seamlessly took me through the transfer process. Due to the close proximity of the new unit to the old, my boys and I were able to transfer all of our old stuff into the new unit and be out of there within an hour.

This is the first time we got a storage, and it was easy choice as I have been passing this property for more than 10 years now. There are e other storage units around this area, and I visited them too. I am glad I got the a unit with Public Storage. They had the best prices around this area, and the manager on duty, Kelly is extremely polite, extremely respectful, and extremely helpful. I would suggest just visit, and you will know what I mean.

Kelly was great help in getting us set up. I was in and loading up my unit in 10 minutes. The unit was clean and well lit. I would definitely come here again for my storage needs!

Kelly was very helpful and provided excellent customer service.

I couldn't be more happier with the professionalism and top notch customer service from Mr. Kelly and staff. Having a indoor climate controled unit was a must. I truly appreciated the cleanliness and security setup. It gave me peace of mind knowing my art was safe.

Great prices, and very friendly, helpful staff!

Went there to help my brother but didn't really even care what was going on didn't see anyome

The storage units are in great condition & spotless, and there is a loading/unloading area that is completely covered which is super nice. The manager Kelly was really helpful. But unfortunately, Public Storage is playing lose and fast on their website. The website says the units at this location are "climate controlled" which is plain not true. The facility is heated, but not air conditioned. Unlike the website, the lease I signed correctly just said "heated". And there is a mandatory $20 "lock cylinder" fee that is not disclosed on their website. Both these things are deceptive, and probably illegal advertising. Clean up your act!

Kelly was a great help! He explained things well and gave me some great storage tips. This location has lots of storage options and is well-lit.

Kelly was very friendly, competent, and helpful. The site is exceptionally clean and comfortable.

Kelly is the best... He's very knowledgeable and helpful.. I'm a very satisfied customer because of him...

Friendly and helpful staff! The place is clean and Kelly was helpful!

I had a great experience with Kelly helping me with my storage unit. He's professional and very thorough in answering all my questions. There's a covered unloading area, it has a spacious elevator, and it's a very clean and well lit up where the storage units are.

Kelly is awesome. Called to confirm our unit right away. Was super helpful, courteous, and professional. This property is very clean, secure, and easy to get around in. The location is central to our needs as well. Highly recommend!

Was here for a couple months, Kelly is a great guy, he's the one that runs the place I think. Clean, great price. Will go back again if I need too. Only thing is they are not open 24 hrs and you need to put the code in the ride up the elevator.

The public storage and employee who handled our family was very informative, courtesy, and professional. He had us taken care very quickly..

Kelly the manager was awesome. Took care of all my questions and was very polite and professional. He even offered to stay late to help me make an appointment. Would highly recommend this location to others.

Kelly was super friendly and helpful! Made the whole experience super easy and answered all the questions we had!

Neva was very helpful

Kelly was amazing from initial move in until move out. We had a sudden death in our family, needles to say it was extremely sad time. Kelly took charge he found a great storage unit, clean, with easy access. Upon move out once again Kelly was right with us and even saved me a trip back to the storage unit. The facility was great but I will recommed and return to this location because Kelly is there.

Very nice and clean location. Kelly helped us and he was fantastic! We came in about half an hour before closing on a Saturday and he was more than happy to stay late making sure we got a storage unit that best suited our needs, and for the best deal possible. My advice to everyone looking to secure a storage unit is to keep an eye on rates online and secure ASAP even if you aren't ready to move in yet. We missed out on some great rates because I didn't realize how quickly they would increase. Rates are always more expensive in-store and you may miss out on the $1 first month special if you don't reserve online in advance. (Example: I *should* have reserved our 5x10' unit for $51/month and ended up paying $72/month AND missed out on the $1 for the first month deal because I waited too long to reserve).

Great experience by a caring team.

Kelly was great! Very hospitable and friendly. Gave a thorough tour and gave tips to help optimize my time with public storage. Won’t be using any other storage facility

Incredible customer service

Suks

Amazing customer service, different sized units for all needs! They're very clean and secure, some of the best storage units in the area!

We came back to the same storage company because we had such good business with you. We enjoyed meeting Kelly who did a great job showing us what we needed and satisfying us completely. He was very nice and helpful. The store was clean, well kept and had all needs met.

Kelly was super helpful and very patient and went through every detail that mattered. Very friendly, I can not express enough the amazing customer service he provided me with. Thank you!

Our Agent was Kelly and he was a big help! He made sure we knew where everything was and he showed us the different options of the doors for the type of unit we were looking for. He also informed us about everything we needed to know about the unit and the insurance. The facility itself was great, it was clean and seemed really safe for all of your belongings!!! So thank you too kelly for signing us up fast and easy!!!

I went here to sign up after seeing all good reviews. A guy named Kelly helped me sign up. I got a storage unit for $118.00 I was told I have 2 days to cancel & will be refunded. I went back in the following day & said unfortunately I do have to cancel. Kelly told me that I would not be refunded the full amount the contracts says otherwise. I was told I would be receiving refund of $64.00. 2 weeks later I received a check for $1.83. I went back in Kelley wasn't there & I was given a number to the manager. I called the number & left a voicemail. I didn't receive a call back. I contacted their customer support thru their website. I went back to their store with $1.83 check. Kelley just brushed me off & pointed back at the agreement. I feel this is not a good business practice to mislead your customer. I didn't even get the $64 out of the $118 I was promised.

The moving experience is stressful for most people however the process was easier with the help of Daniel & Kelly. My 10X30 was secure, clean with easy access. The 4+ months worked out well. Luckily I was able to hire a great moving company which went very smooth thanks to the PS gang! Can't wait to get settled in Centennial, CO and start enjoying retirement with my family, thanks!!

Moving sucks, but Kelly made the storage part easy. Fast, polite service was exactly what we needed, Thank you Kelly!

The manager there, Kelly, was super polite and helpful even when I was short with him and stressed out! Thanks Kelly!

The process was very simple, start to finish. Kelly had the answers to all of my questions and was a pleasure to work with!

Thank you for your help! Very helpful.

Kelly was great helping me out with my process so thanks kelly excellent job.

Elora was excellent!

Kelly was very helpful. He was informative and friendly and made the experience very easy

I was helped by Daniel. Let just say he was an awesome guy. Helped me get my 10x10 storage on the day I reserved it. He made sure I had everything and answered all my questions. Quick and easy with no stress at all. Definitely would rent and recommend to other with staff this great!

My employer has a unit here, so we come often. Kelly has always been amazing with helping! He goes above and beyond! He always had smile and is willing to help!!

The four times I have visited here there's always been a sign on the door that people will return and I've waited outside for such to happen. Sometimes they don't show at the time the sign says... oftentimes actually.

Dropped in without an appointment. Kelly was nice enough to show me a couple of storage units right away. Very nice of him to do with no appointment. Answered all my questions and was very helpful. Good service, and clean location.

I was very impressed with the service I received today when renting my unit. The Public Storage staff person spent a lot of time with me reviewing prices of available units and showing me how to access the property. He was very helpful and professional - thank you!

We had a very positive experience! Kelly was kind and very helpful!

Clean and safe lo v ation that has no signs of leaking roofs etc..

I rented a storage unit at the Beaverton Cornell Rd. location. Kelly helped me get set up with the perfect one. He was great! He answered all my questions and efficiently and flawlessly walked me through the set up process. He went out of his way to make sure I was comfortable with the location and knew how to access it easily. Plus, I loved that it was super clean! I was a 5-star experience!

Kelly was super nice and really helpful. He went above and beyond to give us great service. He even stayed late for us. Recommended strongly. Thanks again Kelly !

Daniel was great! Very clean and secure

Very nice place. Staff was helpful and knowledgeable. Both Kelly & Daniel too the time needed to understand my needs. Check them out. Its a good place.

I came by looking to compare prices between this Public Storage, the one I currently rent from across town, and the rest of the storage options available locally. Kelly was working behind the counter, and he greeted me as soon as I walked through the door. He was extremely helpful and knowledgeable. I've never had a bad experience at a Public Storage location, and today was just a reminder that competitive prices, convenient locations, and fantastic staff will make PS a destination for me whenever I need extra room for my stuff.

Patrick was very helpful when we were inquiring about a space and, a few days later, Kelly was super helpful when we were signing our agreement. Friendly and informative about all the details that go into renting a storage space. They both gave me the impression that Public Storage employees are eager to help their customers have a good experience without any hiccups along the way.

Super quick and easy. Good rate.

Daniel was very helpful and got me in quick, had my storage within 20 minutes and keys in hand. very knowledgeable and friendly.

Kelly was great and informative and the unit was just what I needed!

Neva was great to work with! We were in a time crunch but Neva made it possible for us to be in and out in no time, with the perfect size room! Thanks Neva and PS for the help! :)

Came in about 3 or so weeks ago and rented a space from Charity she was very pleasant to work with. Very kind and personable. She was extremely helpful and my 1 month storage experience was easy and secured. thank you Public Storage for having such great staff members.

Great staff, very helpful. Good storage units and fair pricing.

Lots of helpful informstion

It was a late night move near closing time and a bit hectic for us. Charity made it all easy. she took her time explained everything to us and was sure we understood it. I know we kept her late but she didn't say a thing about. The price was great and the facility is clean and well lit. We had a great experience. You will too

My husband and I had the most stressful moving day, and Kelly (manager/employee at the Cornell location) single handedly made our day brighter. His customer service is superlative; a genuinely kind and caring person and I will never take my storage business to anywhere else simply because of him. Public Storage should be very thankful to have him as an employee — in stressful situations, one person can make a huge difference in another person’s day. Kelly took his time, explained our options, helped us in any way he could, and the units were clean and felt very safe and secure. Thank you so much Cornell PS and Kelly for everything.

Neva was great to work with. Best price for storage in the area.

Neva helped me rent a unit and she was amazing! She answered all my questions and listened to my issues. Thanks for making this easy!

When i needed storage again, i came back to this facility as they have given me the superb service in the past ,Tiffany was knowledgeable and made this move is a second time quick and painless . I recommend this store!!!!

What are the prices by size

Ashley was a great help. Reviewed the sizes and costs and gave some very helpful information on materials for packing. Well done!!! Will go back for any of my future needs because of her help.

Great prices and service! Mary was very helpful in finding a unit that was just right for my needs

Tiffany was a fantastic Manager, polite, friendly and super helpful in a challenging situation. She goes the extra mile for her client!!! Thank you, Tiffany!!!💜💚💛💗💙

Ashley the front desk associate was awesome very helpful

Ashley was very friendly and helpful! The whole renting process was a snap :3

Kim was really nice and helpful and answered all my questions

I was very pleased with the service I received from Kim. She was very personal and helpful.

kim was very helpful she even gave me a tour to the property

Kim was extremely helpful in helping with my storage. The staff in general has always been very helpful, and I never had any issues with security or my belongings. I would store my belongings here again!

Mary was very thorough and helpful. She made the process quick and easy!

This place sucks. Honestly, it's a clean and convenient location, but I feel that they take advantage of people. My issue with them is the fact that they don't prorate. I guess if I had read the "fine print" on the contract, I wouldn't feel so violated, but who reads all that? They give until the 5th of the month to pay the rental fee for that upcoming month. I moved out on the 2nd of June. After moving all my stuff out of the space, I went to close my account, they charged me the full amount of rent that was supposed to be for June. No prorating at all.

Clean and dry

We had such a great experience today! It was fast and Mary was so wonderful. She helped us find the best fit for us for a great price. We're glad we chose this location.

Clean facility! Feels safe to store your belongings. Includes outdoor and indoor units. Multi level with elevator access.

Ashley and Nicole were extremely helpful and knowledgeable about all the storage units. There customer service attitude were very polite and fun with a lot energy. We were offered several different packages but never felt pressured. I would have rented from Nicole's location as well as I am pleased at this one.

Nice lady was flexible with move in times and locked in a great deal.

Very clean, helpful staff

I've used this location on-and-off for a decade. Ashley and her staff are friendly and helpful. Prices are good. Extremely clean and well-maintained facility. The Public Storage online presence is also robust platform with move-in/out, autopay, etc.... I will definitely be a repeat customer for future storage needs.

Very friendly and helpful staff. Made several trips to facility for boxes, tape, wrapping paper etc. Each and every time - no matter the person on duty I received the same friendly greeting and service. Was always asked if I needed help carrying items to the car which was very helpful. A great place to do business. Thanks Ashley for all your assistance.

Super friendly staff, very helpful. Signing up was quick and efficient. Lockers and entire floor is clean and the building is set up very well. Location is good, but exiting the property can be a challenge if you need to turn left on Cornell during heavy traffic hours.

Clean and secure facilities, excellent customer service, very professional guy at the front desk he answered all our questions patiently, easy and clear sign in process with the most competitive prices in the whole Beaverton/Hillsboro/NW Portland area.

Ashley was very pleasant to work with. Very sweet and personable. She needs a raise!!!!

Best looking storage facility in the area nice to have heat in the winter

Nice lady at the desk helped explain my bill

Always nice to talk to the people here. THey have everything you need I always come back for supplies!

very helpful staff. available unit, clean and he found the most convenient for me.

They raise the prices of the storage units without giving you notice. The storage units are already high priced!

Happy with my experience. Fast service and the property feels secure and clean.

Stopped in to pick up boxes for shipping items. Ashley was super friendly and took the time to show me several options. Lots of packing supplies to choose from.

Average storage facility with expected sales tactics. A "move-in" special that expires in a couple months

Went to look at storage here. The manager who was there helped me a lot. Helped me find the right size I needed and with all my question. Very nice and the location is perfect.

Convenient and safe.

Tiffany showed me several units to make sure I got the right size. Clean facility, and secure. Paperwork was done quickly, and both Tia and Tiffany were very knowledgeable

Was looking for storage units came across a few deals the girls in the office were very informative I think there names were Tiffany and Tia thank you for your help in a sad situation.

Good service! Merritt was extremely helpful and 1-month storage experience was easy and secure.

Called to get storage information and spoke with Merritt. He was very friendly and helpful in providing us with all the information we needed. Great experience.

Clean and well-maintained. The staff is very friendly and accommodating. They even allowed us to leave a large UPack trailer there for a couple nights, which greatly simplified our scheduling.

The staff here are really friendly, but their contracts seem to have an excessive amount of CYA fine print. In terms of pricing, their rates for actual storage are more than reasonable, but their pricing on supplies are quite high compared to just purchasing the same at the nearby Home Depot.

I was in to empty my unit today. Tia was there I believe her name is. She was very helpful, nice and friendly answered all my questions. Very good experience all together.

Cornell public storage is a nice facility. Staff was friendly and professional when we purchased moving supplies.

Merritt was very helpful in getting me set up and into a unit. Excellent service and very clean.

I just had such a positive experience with Merritt at the Cornell Rd Public Storage. He was so positive, so helpful, so cheerful and provided such good service, helping us in every way he could. I have seldom, if ever, had someone be so positively helpful and service oriented. Thank you, Merritt. Your attitude and wonderful customer service will have me back anytime I need storage and I will recommend you to everyone I know. Good customer service overcomes any other weakness in a business - in my opinion.

Merritt was very polite, helpful and professional. The facility was always in great shape. Thanks again! Tony

Thanks to Merritt for getting me set with boxes and paper for my move.

Units are clean, hallways are well-lit. No mouse or water damage issues. There is a covered loading area on one side to use if it's raining. Carts are always available. The staff I worked with was always courteous and helpful.

My Husband and I rented from here and its very clean. Merritt was very helpful with renting us our unit. We got all the help we could ask for. This is the 2nd time renting here, it's perfect!

Merritt helped me find a unit in Milwaukie. Above and beyond

Good clean place, saved some money packing with the boxes.

Came in to get info I have rented from PS before Merritt was so helpful and found me a unit quickly thanks for being efficient.

Best to make a reservation before going in. They didn't have the size I needed, but Ashley was kind enough to check other stores and found a unit for me in Beaverton. Thank you.

Merritt and the staff are very helpful! It's a very nice storage facility!

Everything was great! Thx

Laura was very helpful

This place is awesome!!! The staff is super nice and helpful. I was able to get a perfect size unit for my situation at a great price. I always had such an easy time accessing my unit throughout my lease. The climate control is amazing as well. If you need a place to store stuff, I highly recommend this Public Storage location. You will not be disappointed. From someone who leased a unit for about 8 months.

Laura was really helpful and such a cool person. She took care of everything very quickly and we were ready to move load up our storage unit in about 20 minutes. She even remembered us when we came back. Great place to do business with! Ask for Laura!

Laura was super helpful and friendly. Not only did she quickly and efficiently provide us with a storage unit but she welcomed us to Portland with a wealth of information on her city! It was great to have someone so caring and friendly to work with. She made the process as easy and enjoyable!

UPDATE I had to put off the hunt for quite some time due to family matters. When I started looking again it was a nightmare. Everywhere I went there was no one to be found, or the terms of rental were shady or the facility was garbage--sometimes all three. I came back here, though it is slightly more than I want to pay, and was very pleased to find Merrick (?) on point and ready to answer some pretty tough questions (I have trust issues lol). Will probably pull the trigger on this location as they just simply are the best in the general area by far. ************ I've been looking for a place nearby to store my "overflow" of collectibles and have a lot of options. Sadly, most of the storage businesses nearby have very poor customer service and if I can even find someone to talk to they seem disinterested. Not so with this location...as soon as I pulled up I was welcomed by Joe. He gave me the low down on prices, spaces and features. CS is a lost art form and this will definitely help me decide. It looks clean, modern and well maintained.

Extremely helpful. Answered all my questions.

Excellent experience, Merritt and Laura always were great in answering my questions. One thing to remember is move out before the first week or you have to pay the entire month. I appreciate they let me know when I went in to tell them I was moving out. 5 Stars for saving me money.

Summary: They are clever in getting you to sign up and have a variety of sizes ranging from a closet to a multi-car garage. Beware: they will give you one month free BUT later will increase the rate without notice. Pros: -Clean area, multiple sizes to choose from. Cons: -Rate increases without notification. After 6 months my 5 x 10 ft was increased from $75 to $86, which is even higher than the current price they quote on the website. Once you move your stuff in they know you do not want to leave. -There is not guarantee that any one will be working there even if you show up during posted business hours. I needed to get a new code and had to wait 30 minutes for the sales guy to appear. -They love $20 late fees. Don't sign up for autopay. If there is some glitch on their end they do not bother to call and if there are any outstanding balances you will be locked out in addition to the fee. -The people that work there have no authority to make changes if you run into a problem. They basically just sign people up.

When I moved in they had at least 6 carts for us to use. Then all of a sudden they took all but 1 away. I complained to the office and said it was crazy. 1 cart for this whole complex. So now we have 2 carts. It's still crazy. only 2 carts for all of us. We are like rats chasing after them to use them. We sure are paying enough money for our space's can't they provide us with proper service. Then I came back another time and I thought I was going to move out. The light in the hall was burnt out. I asked if someone could change the light bulb in the next 10 days for when I return. They said no we have to get an electrian. Come on I said there were other lights that were out as well. He said I know but it's company policy that we have to have more burnt out lights until we get the electrian out here. Mean while I couldn't see very well into my unit while I was trying to sort through things. I like the buildings, that's because it use to be another company's that built it before Public Storage bought them out.

Great place. Clean. Very nice staff. I'm taking one start off because I HATE the fact that you have to punch in a code at the gate, then the elevator, and then at the gate to get out. I've had rented before from a similar facility but they had key fobs that made access easier. I can see have the code as a backup but not the only way in.

This Public Storage Facility at Beaverton, Oregon provided awesome service from first day to last day. I ended up using it for about few months. The management was great and provided suggestions and guidance whenever I needed. They were very helpful in allowing our authorized friend access the unit and allowed the moving company truck to park in their facility during my relocation process. I recommend this facility highly. Thank you Public Storage!!!

I flew from Billings Mt. to pick up the last of my storage, rented my Uhaul and got to the storage location and found out I did not bring the right keys for the unit. Merritt took care of everything very quickly. Excellent Job. I would rent here again and I strongly recommend this location to all of you. Thanks Merritt

Merritt is a great manager. A 5 star guy that was helpful and really knows his stuff. He got me the right size at the right price for my needs. I will recommend all to use this facility since it's so clean and safe.

Great buys on boxes,Units are very clean,great customer service by Rochelle.

It's the best!

Merrit was very professional & efficient. We got a good, clean unit, very quickly. Good job.

I worked with Laura to relocate to a different storage unit. She was extremely helpful and proficient … the paperwork/contract process took less than 20 minutes. Laura was instrumental in my decision to stay with Public Storage, where I have been a customer for 4 years. It makes a big difference when working with someone who has great customer service skills … thanks Laura!

Thanks to mariott I found a good storage room when I needed asap. Thanks marriott

I have reviewed a couple other facilities before renting and this is the one. Clean and well lit, obviously newer in construction.

Laura was great! She covered everything with me, and showed me around to help me decide on the correct unit to rent. Highly recommend Public Storage!

What an amazing team you have with Merritt and Laura at this location! I volunteer with a nonprofit group and we needed to rent a unit to help with a local toy drive. Both Merritt and Laura have been so wonderful to all of my volunteers who come in at all times of the day to make toy drop offs. They are ALWAYS polite and very friendly. They run this location like ALL businesses should be run. They put the customer first and always make us feel welcome. I would HIGHLY recommend this Storage location to anyone who wants to partner with a professional team! Thank you for all that you've done to give us the best location and price available! Katie

Both Merritt and Laura were very helpful! I went in two different times. I went the first time to get a idea on the size of the storage units and Merrritt was very helpful with all the questions I had at that time. The second time I went, Laura helped me get set up with my key and storage unit. She was fast, efficent, very friendly and she answered all my questions . Both Laura and Merritt made my process at Public Storage stress free! Highly recommend this Public Storage!

It's so easy to reserve a space online! Love that about PS. When I arrived to sign the lease, etc., Laura was very helpful, friendly, explained everything clearly, showed me the space and signed me up. The facility is very clean and I love the covered loading area.

I really liked this place, When I got there the supervisor was about to leave to break and when he saw us he came back, clocked back in and gave us great customer service.

I highly recommend Public Storage and Laura. She is awesome !!! She advised on almost everything from packing materials to moving to storage. She explained the discounts and reduced the cost significantly .

Lovely facility! The employee that helped me, Laura, was extremely knowledgeable and super helpful! Thanks!

Great business but horrible staff. The manager, Lance is rude towards customers.