Kim is awesome. Got everything sorted for me in minutes, and is just as sweet as they come.
Kim was great and was greated with a smile
Kim is the best!! Super knowledgeable and made the experience smooth and enjoyable. Would come here again for the customer service!
Space was clean and had good storage units with outside access.
Kim was the best public storage experience I’ve ever had, I would highly recommend going to this location. I feel safe with all of my stuff being here.
Overhead lights haven’t worked in any of the hits and never been repaired. Bathrooms are locked even though we pay for storage if moving stuff in and out you have to leave property if no one in office to unlock them (this has happened at 3 different public storage units across Beaverton/Tigard and King City).
Only 1 cart and so if you hve unit that’s far from door or in a different level and don’t have your own cart then you’ll have to haul it yourself. Once I have all my stuff moved into new house I will never rent from them again, probably try a different company all together.
Kim, has been such an amzing person through all the changes that have come my way. Always goes above and beyond for me! ❤️ always an amazing person to talk to too!
I keep getting texts with rental info, codes to enter, unit number for a storage unit I did not order. I've called 2 times and let them know they have the wrong number and are giving me someone else's information, yet I'm still getting texts.
The place is clean, well kept and secure. Lots of cameras. Kim was amazing and had no issues showing me the unit. Made the process easy. Thanks!
Going through a last minute move and was honestly quite anxious about renting a storage unit for the first time, but because of Kim my move was a lot less stressful, very thankful for her lovely personality and great customer service skills.
Kim was extremely helpful and even stayed a bit past 6pm to make sure we got our unit squared away. Great customer service, clean facility
Today I worked with Kim and she was wonderful, relatable and a blessing to talk to. She made switching my spaces hassle free and you better never let her go because she is THAT GOOD. Thank you for letting me work with her.
Ms Kim was amazing and wonderful in getting me set up into my space.
Thank you Kim for your kindness and help made it easy to move out
Kim was very nice and extremely helpful getting me started with my dad new rental. She gave us a tour of the place before we decided to sign up and walked us through all the on-line sign up procedures. She the best manager.
Kimberly has the very best customer service. She made the transaction very smooth and made sure I understood all information given to me. Will definitely recommend!
Thank you Kim! I lost my keys under the locked door and she was able to help me retrieve the keys with a yard stick! Yay!
I am very pleased with my experience at this facility; mostly due to Kimberlie. She was awesome and easy to work with and was of great assistance when I changed to a larger storage from a smaller one. Her friendliness and willingness to help in any way she could is so appreciated.
The manager was amazing to work with and when I had a problem with the gate code. She promptly got it fixed. Kim was very helpful and amazing to work with
Kim is always cheerful friendly and helpful. Thank kim
Great communication, easy to work with.
Thanks Kim!
Kim was great at helping me find the didn't space for my needs and I would definitely recommend this manager at this location to all my family and friends! Thank you for having managers like her.
Review of Public Storage @ 6500 SW 110th Court. The property is managed by Kim who is the onsite live-in manager. Because Kim lives at the complex she takes exceptional care of the property, just as one would take care of their home, after all it IS her home! I've watched Kim clean up the area after office hours when she's off duty, and make sure no stragglers are lurking just before lock-down. Kim gives a darn! If you have an issue Kim will take her time and go do bat for you, she's saved me on several occasions. I defy you to find a better property manager at any storage facility! This is the facility you should rent from if you want to be treated royally. I give Kim 100 out of 10!! In sum, EXCELLENT SERVICE!!
Kim is the best manager I have worked with for years very professional and polite and understanding we haven't had any problems we can't work out
Nice clean and the staff is friendly they have cameras un like a few of the others.Its tucked away where there's not a lot of traffic. It gives me a scene of sucurity. My things are some what safer.
Kim was super sweet, great customer service & clean office:)
Kim, the property manager, is always so helpful with helping me choose a good space for my needs and walk me through the process! She has helped me at other locations as well, always so nice!
Great storage facility. Very clean and reasonably priced for the space size. The customer service is also been great. Kim, One of the store managers, has reached out to me to ensure my move went without any problems. Very friendly and helpful!
Kim was exceptional and patient, very professional and kind. Thank you!
We received excellent customer service at this location. Thank you to Kim the property manager who has a positive attitude and was very helpful to both me and my father.
Kim at public storage on Allen gave me amazing customer service! It was quick and easy and she got me the best possible deal. I feel so good about my unit and the Service!
Perfect service! Felt like my feedback was taken in consideration.
I know this place is getting tons of 5 star reviews because there is a ton of in person pressure from the manager to leave a 5 star review when you sign up. It was so awkward but clearly works. She asked for a 5 star review as I was trying to finish signing paperwork and get out of there. Watched me over my shoulder to leave a review. Mind you, this is after I made three separate appointments to look at a storage unit to see if it would work for us and she was never there. The last time we just happened to see her and flagged her down but she forgot (?) each time? They also jack up the price every few months while still offered the lower price online. Units were fine and we did not have any issues on that front. They also force you to pay for insurance that Public Storage owns. I don't think I'd be back for another Public Storage experience. I think a local place would be better.
Kim was very professional and very knowledgeable with helping me get
into a unit and she made my rental stress-free! Update since my rental I have needed assistance and Kim is always right there with a smile to help out however she can, with payments to getting my gate code again! Thank you Kim for all your help!
Kim was so helpful and nice, I really appreciated her.
Kim is the best unit coordinator. She is so kind and friendly and informative! The property is immaculate. Love renting here!
Great service, clean inside storage units, reasonable rates.
Alludaria mucho tener axeso al baño y también que estuvieran más en la oficina fue no pude regresar el candado nuevo por que nunca los encontraba en la oficina
Kim was amazing abs very quick with the rental process! Thank you
Barbara was so sweet and helpful with figuring out the right storage unit I needed! She showed me 2 different options and 1 of them was perfect for me! She made the whole process very easy and comfortable for me:)
Kimberlite was so helpful and knowledgable at a customer service was very outstanding. I would definitely come here again.
The onsite manager "Kim" was extremely professional and Friendly. I am very pleased that I am renting at this facility. She is very knowledgeable and thorough and explained everything perfectly. Absolutely an asset to public storage. Thank you
Kim has been so helpful with my needs! She stayed open late to make sure I got into a unit!! Very professional and a life saver!!! Thank you thank you thank!!
Customer service, location, and quality of product were all top notch.
My husband and I are moving to the area and needed a storage unit to store things through the process. I was able to easily set up the storage unit online while out of state and we were able to access the unit on our own when we made it to the area. Kim was very welcoming and reached out throughout the process in case we had any questions. Happy to know we have a helpful manager in case we encounter any issues. The storage units themselves are well kept and secure, located in a safe area.
Kimberlie was very efficient and helpful with renting my unit. I would tell my family and friends to rent from her. Very polite and easy going!
The only 5 star review is because of Kim (the property manager). She was extremely kind and helpful. Kim took the time to accommodate us and make sure the payments and fees were all aligned with the correct promotional amounts and overall we’re thrilled to have Kim as our go to person.
This experience while renting here has been great and Kimberlie has been very helpful and sweet.
Kim was very nice and extremely helpful getting me started with my new rental. She gave me a tour of the place before I decided to sign up and walked me through all the on-line sign up procedures.
Both Kimberly and Barbara were extremely helpful over the last week. Today Kim help to resolve a concern and provided wonderful customer service. A longtime customer of Public Storage. Thanks again. Ed
Items stolen from storage space and still trying to charge when space has been empty for best part of 2 months!
Kim was super helpful. Thanks again, Erik
Kimberling was great at answering all my questions I had about storing my things and was very professional. She showed me a couple different sizes of spaces. When needed I will come here to rent a space. Thank you ..Kimberlie for all your help!..,...
The manager, Barbara was so great. I was at the wrong complex and she stayed past her lunch to help me get checked in and the direct me to other storage complex. My only criticism is the switching of pricing and unit location once I arrived to complete my reservation.
I was met with someone rude over the phone but came in and was met with someone different and so much nicer. I had a pretty sticky situation to handle but Kimberlie was with me through the whole thing and did her best to apologize for the rude person on the phone, and went above and beyond to help ease my nerves 😭😭 she's wonderful. I'm not usually keen on using public storage but knowing she's here, I feel better coming back if I need to.
Amazing lady. Made it very easy and clear for me to check in. Would definitely rate this place and lady (Kim S.) a 10 star.
5 Stars!! Kimberlie went above and beyond!! Awesome customer service and clean, safe and well taken care of property!! Highly Recommend this facility and Staff!
Kim was very helpful with assisting me to find out what size storage I am going to need next month when I am ready to move. She was very informative. Great costumer service!
Kim was very helpful. She always us so polite and works with her customers. Thanks kim.
Electronic check in was super easy, able to access spot within a couple hours. Kim kindly assisted me with using my own lock.
Kim was great. Helpful in every way. Recommend going here!
Thanks to Kim for giving us a great deal.
As well her and Sarah has an Awesome Customer service best I can tell from my experiences.
Keep it up Girls!😃
Over 10 years of storage, one 2 issue with unit when someone attempted to break in and just bent guard. Kim was helpful with my move out procedure.
Kim was very friendly and helpful making a difficult situation Simple.
Excellent customer service, courteous and always friendly.
KIMBERLY WAS SO HELPFUL IN MY MOVE OUT... WOULD RECOMMEND THIS PLACE TO ANYONE. FRIENDLY AND COURTEOUS..
Kimberlie was amazing and helped me so much when i couldn't get into my unit tonight. She did it so fast and while it was raining and everything! I appreciate her so much. Thank you!
Kim the manager was amazing and awesome. I left a couple messages and she returned my call very quickly!! The 800 call center did tell me the office opened at 9:30am on Saturday which is in correct the office doesn’t open till 1:30pm-5 on Saturdays. When confirmed with Kim the manager she quickly responded with the correct hours of the office which I was very thankful for. I give Kim a 10!!!! I Highly recommend her!!!!!
I've had a unit here for years. Very friendly. Kimberly is always pleasant and helpful
Kimberly is awesome!!! Super helpful, honest and has an answer to all my questions!!!
Kim is great, very helpful and friendly!
Kimberly, was great!in installing app for me! Great, great,,
Kimberly was very friendly great customer service.
Kimberie is entirely TOO nice! She went above and beyond to help me today, when she was already staying late. She's always been friendly and helpful, every time I've interacted with her. I have mixed feelings about Public Storage, but Kimberlie is a 5 star property manager!!!! 🌈
Pagué para guardar algunas cajas de cartón y las ratas se comieron algunas cosas....
Kimberly was very efficient, friendly and answered all my questions so she gets high "customer service" marks. Came into the office on Jan 17 and Kimberly was exceedingly helpful
Made it a nice experience. Go Kimberly
Kimberlie Schoene was fantastic to work with!!!! Great customer service!
Kimberly provided excellent service. She was very pleasant. I would recommend renting from this location.
Kimberly walked me through the process of renting a unit. She made it a seamless process. Every time I see her, she has a smile on her face. Glad I found the facility she manages.
Kim is the best! She helped me change units so it would be easer to get my tools in and out. Ask for Kim and you won’t be disappointed!
Wonderful experience! Kim was so helpful. I’m seven months pregnant so she helped me with some of the heavy stuff in our unit into our uhaul! Amazing!! Thank you so much Kim!!!
Miss Kimberlies' customer service was simply amazing....she was a real sweetheart....very kind...very helpful....I'd put down 100stars if these reviews went up that high.
Infact....if I thought I had any say in the matter....I'd see to it she got a raise effective immediately.
Thanks again Miss Kimberlie...who's name is spelled like that cause...well..."mom had to be difficult that day"...my hat is off to mom. 😎
Steve
When I first started using Public storage I was very pleased with their pricing and customer service. That's changed over the years. There's never anyone in the office anymore and the bathrooms are always locked and unusable. I've had some bad issues with mold and mildew in my storage space and I think it's because of the old wood floors. They also recently raised my rent $100 more which means they're no longer competitive. You get a good rate when you first move in and then they start gouging you.
The office person was great
Great! The host Kimberly was so nice and helpful answering my questions. Great asset to this company. You should give her a raise! Update: I've been renting at this location for about 3 1/2 months and the manager Kimberlie had been Awesome, she is always there to greet us worth a smile. Thank you for being so great Kimberlie. Update: Kimberlite goes above and beyond when it comes to helping her customers. when I forgot a box in the hallway Kimberlie didn't mind getting the box for me and holding it until I could get back there! you have a really good employee there. she is a keeper!
Kim was very professional Very knowledgeable and extremely patient I appreciated her helping me. Mike D.
Kimberlie was great and very professional she went above and beyond her duties. Last minute was able to get me into my unit. Great employee you have, I would hold on to her!!! Great customer service and very friendly! Thanks Kimberlie
Lovely property and manager. Kim made everything easy and quick. She keeps the property in great shape as well
Kimberlie helped us so much! We were stuck at another store waiting for 2 hours for help. Kimberlie called me about my reservation and saved the day for my wife and I! Thank you very much!
Great customer service! Kimberlee was wonderful to work with.
Kimberlie was so amazing! Very helpful, kind, and courteous!
Kimberlie really cares. Public Storage is so lucky to have her as an employee.
The grounds are so well cared for, Thank you Kimberlie for caring about your job!
Kim was very friendly and professional. Knowledgeable and helpful on answering my questions. Expressed her commitment to maintaining a safe and secure storage facility. Public storage could use more employees like her. Thank you .
Very professional and easy to work with!
Kimberlie is such an upbeat and friendly person! It was an absolute pleasure doing business with her and I will most certainly recommend Public Storage to everyone I know who will most likely need storage in the future! Thanks SO much!
My family has 3 different units at this storage facility. The grounds are always clean and the restroom is heated. Kimberlie has made the transition for us from a large unit to a smaller unit completely hassle free. She has been helpful, friendly and incredibly personable each time we've spoken to or seen her. Her customer service is impeccable! I'd recommend looking at this Public Storage location first, simply because Kimberlie makes it so easy.
Kim was so helpful and answered all my questions. I definitely recommend this location she made sure I was super satisfied, it was a pleasure working with her!
Very personable and friendly, would recommend to friends to rent from her. Great customer service. Thank you Kimberlie
kimberlie the manager is fantastic, always willing to assist and help make my 4 year tenure a smooth one all this time and will continue to.
My time here has been exceptional and Kimberly has made my time here easy.
I am very very happy with with the quick service that Kimberly provided me when renting my unit. She went above and beyond plus she stayed a little late to help me understand everything needed. Very easy experience.
The best price was ws when I reserved it online. Also, I brought my own disc lock and saved 10 dollars. My family has used this facility on 110th many times and if there is a need we will be back. Thanks again Kimberly..
-Move in day.. I was a little bit upset because she wasn't available that day. But she called me the next day to check if everything went OK.
My unit was clean but it has a very musty wet smell. I will deffenitly be monitoring it for any water leaks.
Thanks again Kimberly.
Kimberly was so sweet and she even helped me load my stuff in my car! What a great interaction.
Maps got me there great. Service, when I got there, was spotty. Lots of fees popped up at the last minute. Bummer. Was told I needed to have a special lock that I had to pay for. But then I HAD to sign the contract if I wanted that unit. Not sure I'm too thrilled being told I have to pay $20 more when I was going for a special deal online anyway. And a $26 processing fee? I'm just renting a storage, not living there. Can you please mention all the EXTRA $$ we have to put out on the front page!!!! It would be helpful if we are struggling with gathering funds in the first place. Thank you
The district manager of this property has excellent customer service and understands how to do proper business with this company. You’re truly a great individual Darren. Thank you