Public Storage Self-Storage Units at 10905 SW Denney Rd, Beaverton, OR

This has been a fantastic five year run. The manager on duty today June 1 of 2023 was fantastic She was very thorough and very helpful and made sure I didn’t get off the phone or leave the property until I was taken care of and happy. She needs to train everyone else that works at other locations as well because she was great The district manager help me out with my issues and got me situated 100% my go to for storage and I’m definitely using them in the future if need be.

Poor management office never open

This company in general is the worst. Manager on-site here POWER TRIPS. She would come and “monitor” the property every time I checked in. I was locked out of my unit over a thanksgiving weekend, which she does not work. I did not hear from her until end of day the following Monday. I was being evicted for “doing business” on property, in the parking lot. LOL The agreement states a 7 day written notice, which did not happen. Because this was the end of the month I had 3 days to get my stuff or they would charge me for another month. I left multiple messages with district a manager Darren to no avail. I will never recommend PS to anyone. Side note: they are actively trying to buy up all the mom and pop locations to ruin self storage forever.

Sarah made sure to help me out even after hours, she was professional and very helpful

Lynn was great! Fast service and location is well kept and easy accessible! Thanks for the help!

Good location and storage spaces. Just a minor issue with dampness.

Friendly people but rate going up

Very kind and very helpful

We worked with Barbara to set things up, when we had questions and when we finished our rental. She was very helpful and friendly - would definitely return if we have storage needs again.

Want to give a shout out to Steve at the Denny storage facility....the office was closed and Steve opened the door to assist me with a great attitude. He was filling in and doing a security check at the time. Thanks Steve...great job!

Good experience. Had the size I was looking for and the paperwork went well. Easy in and out. People were friendly and helpful. 24 hour access, and immediately off 217 at Denney.

Very clean, kind owners, pleasant atmosphere always available. Used a 10x30 for 7 months. Fabulous experience. Top rental space in the area. I’ve fused several.

Fred was so helpful, caring and kind. He took the time to show me a couple units with a wonderful attitude on such a hot day. I couldn't be more grateful for having Fred assist me with my needs. I highly recommend using this Public Storage location.

Fred is the man he is always willing to helps us out .

Fred was super helpful and nice when I got my unit yesterday! He checked on my friend and I while we were moving boxes in, and my friend said I was wigging out about some spiders in the unit. Fred went and got a broom and knocked all the webs down, and took care of any spiders he saw. MUCH appreciated!!

Excellent Service and zgrrst rate

Clean convenient

10905 SW Denny Rd Sarah and Fred Sarah and Fred are very professional and really good to work with. They are always willing to help you with your questions or problems with your unit or the facility. Pleasant and helpful.

This place is terrible. I reserved a space online for a 10 x 10 unit advertised at $115, with 50% off first month's rent. During the eRental process, I was prompted to upgrade to a drive up unit for $26. I agreed to the upgrade and completed the sign up. I paid for my unit, and then upon receiving the electronic receipt, noticed that my rent going forward would be $186, not $141. Even though I preferred contactless check in, I had to go into the office to dispute the error, and was told that there "is nothing we can do" because evidently the property MANAGER is not able to make managerial decisions, and in order to transfer to the same original indoor unit, I would now be charged $153 per month instead of $115 and lose the 50% off first month's rent discount. I was not able to cancel my reservation at that point because "there are no refunds," despite never having used or seen the unit. Also, I was told by the property manager that she carried no discretionary power to address the issue, and that there were no manager's managers available on Sundays to address the problem. I had no way to prove that I had received an upgrade prompt, which she of course had never heard anything about, and when I tried to re-do the reservation to show the upgrade, I was recognized as a current customer and unable to go through the same initial reservation process again. I was forced to chose to either lose nearly $150 in order to take my business elsewhere, or move into the unit with no resolution guaranteed. I am beyond disappointed and intend to inform EVERYONE about the scam I fell victim to. I will be suffering the financial and temporal inconvenience of moving all of my belongings yet again as soon as my one month is expired. Very disappointing.

Convenient location, right off the 217. Safety is their priority during the Covid-19 pandemic.

Thomas was very kind and professional. He gave the run down and answered questions I didn't know I had!

Barbara was very helpful! Clean spaces, highly recommend 👍🏻

Thomas was helpful, prompt, and professional. Facility is clean and easy to access. I would recommend this facility for all storage needs!

Clean. Though the doors require appropriate maintenance

Shout out to Kimberlie at our Public Storage location. While visiting our storage unit, I somehow managed to lose my Medical Alert ID bracelet. I had no idea where I had lost it and weeks went by. Then we got a call from Kimberlie saying that she had my bracelet. She went above and beyond tracking me down and I will be grateful for her every time I look at it. Thanks again, Kimberlie! Oh, and we really like our Public Storage location, too. It is kept very clean, we feel confident of their security and the employees are always helpful and kind.

Dear Barbara, Thank you so much for helping me with my storage fees.I have been with Public Storage for a few years now and my amount had gone up . Thank you Barbara and Public Storage for your kindness in helping me with a reduction in my monthly fees. Sincerely, Sandra Allen

Rental process with Thomas was quick and easy. Showed me the unit, took my info, quick and easy out of there. From my tour, there were no large horrible issues with the property and my shown unit was clean, dry, free of rodent droppings, and well maintained.

Friendly people .. clean, secure facility !

The manager, Thomas, was very friendly, courteous and helpful. The unit was clean and easily accessible. All of my questions were answered to my satisfaction.

Very friendly environment! Thank you for everything!

Great communication and excellent pricing...would recommend

Thomas was very courteous and helpful. Would recommend this storage facility to anyone

Kim Schoene Kim was incredibly helpful and attentive to my storage needs. I will utilize this property in the future if necessity calls for it and give my 100% recommendation.

Thomas Channel was a great help at Public Storage! Through the whole process of my move out Thomas made sure the process went smoothly. I would highly recommend utilizing this Public Storage for all of your storage needs. You can always rest assure the team here will help you when you are in need.

Worst place ever. Don't go there, they say something at the store and the reality is completely different. Big lying in here and regional managers will never answer any calls neither will they get back to your voicemails. Worst part is their scam system that tries to charge a fee for a late payment. Furthermore, if you are trying to figure out what is going on by trying to contact them continuously you end up with nothing but a collecting agency asks you for money! They turn a $50 fee to a collecting agency!! Amazing service and great scammers.

Neva was very friendly and went out of the way to accommodate our needs.

Great service and performance, thanks guys. —Kim and Daniel

Very expensive

I started renting in late March 2019 and received my $1 first month deal. Affordable rent including insurance. Not 3 mos later (August) my rent goes up $10. I literally just moved in and an increase already??? I have an inside unit and the facility has a weird odor. It's making everything in my unit stink. And every time I'm there to move things in and out, I can NEVER locate a cart. I moved things from another storage facility after a year because they raised my rent $30. And now after $10 after 3 mos. I need to have a storage unit sale and sell the stuff in my unit or need to a place to take and sell it. I dont want to waste my money anymore.

Thomas was a great help. He was professional and efficient. Quick, painless and affordable. What more can you ask for!

I recently had to rent one. You can reserve online. Does not require a cc. $1.00 for the first month, online only. A $24.00 processing fee. So the first month total move in $25.00. and I have a 10 x 20.

Thomas does a great job onboarding new clients. Thoughtful, articulate and thorough. Most helpful!

Kim really helpful. Outstanding service would recommend this location just beacuse of the exellent service she gives.

Daniel was extremely helpful and very professional.

Thomas was extremely helpful. Easy access right off of 217 and units are clean.

Best customer service I've ever experience through public storage. Would recommend to rent here.

Terry was helpful today

Messed up my appointment online, Thomas was very helpful in correcting and completing the appointment. Highly recommend.

Terry and Daniel are very friendly and give great customer service

Good place in an emergency. Longer term they Jack up the prices.

Daniel is very helpful staff, kind, patient and knowledgeable he is a good asset to your company

Great customer service

Kim S. Was great. She was very friendly and knowledgeable. Greatly appreciated!

Great service from Thomas

Be aware that they can and will raise your rent at any time, for no reason at all - and it is NOT mentioned in person when you are signing the contract. I’ve been with Public Storage for less than 5 months and our rent just went up $34 a month. FOR NO REASON. They lure you in with a price, get all of your belongings in a unit, then up the price on you. UPDATE: our rent went up ANOTHER $50 a month. Still haven’t been in the unit a full year. We are moving our belongings from our place. Don’t store your stuff here.

Shout out to Daniel very cool dude here! thanks for helping me out and showing me the many spaces till we found the right one, your patients was greatly appreciated.

Kimberlie explained everything thoroughly and checking in was fast.

Kim was extremely helpful and got me set me quickly.

Daniel was awesome! He was very polite and thorough through the entire rental process.

Terry was amazing thanks for the help.

Clean, convenient, spacious facility. Kimberlie was excellent-professional, and friendly. I had a storage space within a few hours of realizing I needed one. Highly recommended!

Kimberlie was in the office today she answered all my questions and was very helpful.

Easy to get a space. Daniel was very nice and professional.

Kim is amazing! She walked me through the whole process of renting the unit. She made it easy, and simple. Plus, added bonus, the rate at this location is so much more affordable!! Thank you Kim!!!

Excelente servicio al cliente . Kelly nos atendió muy amable y nos explicó todo muy detalladamente y lo hizo muy fácil y eficaz muchas gracias :)

It good to go to a place Wheir you can store your thing when you don't need it right away .

Thomas helped us and did a great job! Looking forward to using our Public Storage unit!

I had excellent service from Judi yesterday and it made my day!

Friendly and easy to communicate with

Very helpful staff.

I was both disappointed & felt cheated when the Clerk refused to give me a pro-rated refund. I had 5 1/2 days remaining on my January, 2019 lease. He refused to pro-rate & give me or promise to mail me a pro-rated refund for those 5 1/2 days in which the unit is vacant -- yet paid for through the end of January. They need to make this VERY CLEAR when a storage lease agreement is made from the beginning! Otherwise -- I appreciated the courtesy & convenience. * Robert Cavalier *

Thomas was great to work, service and location was terrific

We have enjoyed working with Tom at this location. He is very accommodating and makes sure to help with any questions we have had. We recommend this location to friends and family when they are looking for storage locations. Thanks Tom!

How do I reserve storage unit?

Kim was excellent. Very professional and made the set up very easy. I would recommend. UPDATE: They do not prorate. I moved out on December 1 and they would not refund any money. However they wanted me to leave my box unlocked. NOT!

Excellent customer service. I had never rented a storage space previously so Kelly and Thomas were both so helpful in getting me into a unit. All my questions were answered and Thomas explained the rental process thoroughly. The space itself is clean as well as the rest of the facility. I highly recommend.

Kim, very helpful and accommodating, made everything easy

Standard storage

Experience was positive at move-in, then had a little trouble with a relatively abrupt rent increase, but then I was able to lock-in a rate for a few months and everything seems good now. Clean, secure facilities, and staff are friendly and helpful.

Barbara was an indispensable ally to us as we were coordinating a cross-country move and needed a confirmed storage space well ahead of time. Since the PS system doesn't allow booking as far in advance we knew we needed it, Barbara worked with us to secure the size and type of unit that we needed. She checked in with us many times, even while we were on the road, wishing a safe journey. Not only did she coordinate the best unit that we needed, she got us the best price too! I'd give Barbara 100 stars here if I could, she is the BEST!! Thank you for everything Barbara!!

I went in to get an estimate & came back later to rent my storage unit, totally amazed by the wonderful gentleman who helped me & my friend out. It went quick & efficient.

Kim is amazing! Very welcoming

Great Customer Service!

Been here a few years and although prices have gone up (corporate issue) the service has always been great. Kim was great!

Kim was very helpful and knowledgeable of unit sizes and how much you can store in a space. Kim was very positive and friendly and seemed eager to help us. Thanks Kim, you are a delight to have assist us in this transition.

Kim was helpful in a sunny beautiful day!!

It was a fun and exciting visit, Kim was as helpful as she could be given the situation. Five stars.

We have a storage unit and we just love Kim, the lady that was working in the office. She was very friendly and a person that is great help. She deserves a raise. Great lady. Thanks for everything Kim From the Benedict's

Amazing customer service and friendly attitude! Always a smiling face to greet you. But the company’s prices are too high.

Barbara has gone above and beyond the call of duty with her job performance. If there were more than five stars Barbara would fill them all. Barbara has always taken the extra time in explaining things to me even though she has explained it before never making me feel like I'm inept cuz I should have remembered from the last time. Always greets me with a smile and wishes me well when I leave. Barbara should be employee of the the month.. No wait employee of the year. She is the tops 👍🙌

Very clean. Professional staff.

Barbara processed my account and was available to me was consistently available to me for questions and information. She was very helpful and went above and beyond to make certain I had everything I needed. One day Reed was on duty while I was there starting to empty my unit. He was very helpful while I was there. And then after I left, he did the unexpected. I didn't notice that I hadn't closed my door properly and he noticed it and called me at home to let me know. I returned and found the door could be opened. I was so appreciative because someone could have gotten into my unit and taken my furniture.

5 stars for the location and manager, Barbara. She was helpful and friendly from start to finish. 3 stars for the company. We didn't appreciate the $23 rent increase (for our 10x10) a couple months ago, nor the inability for them to refund us for days unused after we moved out...both of those seem like cheapskate moves, especially for such a large company.

Barbara was awesome and so helpful! She was fast, efficient and so friendly with everything and I was able to move in right away. Very happy!

Excellent service from Barbara today! Always a pleasure to work with her! He need a storage unit go see her!

Barbara was excellent and servicing as today and she did a great job thank you

I like the convenience of being able to stop into any location to make a payment.

Great service! Huge space! Recommend to anyone! Great location too in Beaverton.

Barbara worked with me to change my Storage unit to smaller in less than 10min. Love the service!

It's a typical storage unit provider.

Great service, and very helpful.

Very helpful, and grounds easy to navigate

This place is the worst. My unit was broken into once and now i go to check on my unit and eat feces is everywhere. Why do i pay $200 a month to have my stuff stolen and ruined. If you care about your things stay away from here.

Barbera was amazing! Made the entire process simple and straight forward. Lovely amazing service.

Great experience and Barbara was extremely helpful and accommodating and knowledgeable and quoted me a great price

🤗😍🤗excellent 🤗😍🤗

Barbara was able to provide me exceptional service and prompted me to change my review to 5 stars. Thank you Barbara.

Bárbara excelente servicio

Keep raising rates every year - high rates for storage

Kimberly is the best manager I have ever worked with during all my years as a client. I thought you all should know that (if you don't already). Please give her a big fat raise!

Barbara did a great job. She was so helpful and informative. Very friendly!

Good dry storage

The manager was very accommodating to my needs.

Get what you pay for. All you need for your stuff lots of boxes and what not.

Awful staff. Terrible location. Just not good at all.

Very knowledgeable and helpful.

Barbara was very sweet and informative. Gave us a choice between paying everything up front or paying for a single month without trying to persuade us to break the bank. Will recommend to friends who are in the process of moving or simply need a space to keep extra things.

The staff is wonderful! On one occasion, I locked my stall lock but failed to put the door lock in place. The very next morning I got a call from the Denny Public Storage confirming that it was I that made the error since I had entered the gate the night before. I immediately went and confirmed that no one had taken advantage of my error! Thank you!

Extremely friendly and helpful service!

A top rating for the best place to store your belongings! The storage areas are clean, safe, and private. People are very friendly and helpful ! This is not a paid review...it is the truth! Give it a try, you will not regret your choice.

The manager was very helpful when I forgot to pay my storage fee and reminded me in time to avoid a late fee. Always courteous and helpful.

Used their service for about 6 months with easy frequent access to the unit. The site was clean and conveniently located for us.

Misleading promotions and overcharging. I would avoid if you have other options.

I rent two units at this location. Barbara is a pleasure to work with! She is always right there when I have questions and offers solutions. I highly recommend Barbara and this Public Storage location!

Everything was easy to set up online and the unit I wanted was available. They called me back quickly for a appointment. All the information was the same when I got there and the lady was really nice and communicated well with all details. Location is nice because it's right off the freeway.

Nice staff. Helpful and knowledgeable.

Barbara is Awesome. Thank you very much.

I have been storing my surplus at his location for a couple years without complaint. Lately I have needed frequent access to my units which has been accommodated as expected and very professionally. Special thanks for the extra effort put in by Robyn, an exemplary employee here.

I recently came in to public storage for a medium unit and Barbara helped me. She was very nice when I walked in. She was very thorough and let me know exactly what to expect and was extremely helpful. She was able to answer any question I had. She made me feel very confident in renting with them.

Barbara was very sweet and friendly and helped us find the right unit. Everything was quick and easy

Barbara was kind and understanding. She helped me get an even better deal on my unit.

Been using the Public Storage on the west side of 217 property 20258 for two years. Barbara has been the perfect representative of PS! Never had a problem but when I've been there she has always been upbeat and courteous. If she was not in the office she was out monitoring the premises. I never had any problems!! THANKS Barbara I will not hesitate to call if I'm in the need again.

We needed a storage unit from a out-of-state move and a facility that could accommodate a moving van. Barbara was fantastic. She helped us convince the moving company that the moving van could be accommodated on site. The storage facility was great. Barbara was always professional and friendly.

Our stuff stayed dry and protected. Barbara was very helpful.

Barbara helped me determine a location that is closer to my business while saving me money in the long run. Thank you Barbara

Great security Terrific customer service

Glad these guys are close. Makes getting packing supplies for my business quick and easy.

We looked at several local storage sites and found this one to be the best for our needs. Well maintained and secure. Manager Barbara was courteous and efficient in every interaction we had.

Barbara (manager) of the facility was terrific! She walked us through the set-up, followed up on any occasional request we had, helped us with a lock problem (our problem) and was very courteous in all respects, including the day we checked out when we no longer required the storage after 3 years. Great location and competitive rates. Dennis

It was great they helped me find a better space to store

I was very fortunate to be assisted by Barbara. Being from out of town I was very pleased with her precise directions to the facility. When I arrived she got me processed and underway with the move-in very quickly and efficiently. I was really impressed by her kindness and politeness during my entire rental period and would recommend Public Storage to anyone. Thanks!

I have used this storage unit a couple of different times over the last two years. Barbara has always been super helpful, professional, and helps me find ways to save money. Great facility and super great customer service!

The storage space and property are very clean and maintained. This is the second time I've rented at this location. I had a good experience before and expect this time will be no different. Barbara made the sign up process quick and easy. I was in and out in about 15 - 20 minutes.

Stinks horrible CS

Fast ,easy, friendly. was only going to keep it a few months but thinking it's so easy to keep it. Cheaper would be better on a ssi budget but.......

We presented a couple of challenges for Barbara in renting our space. Namely we had no idea how large a space we would need to store a 1500 sq ft office. Barbara worked with me and we found a fit. Thank you very much!

Barbara was very nice and explained the storage process well. I look forward to renting here.

Excellent service by Barbara! Unit was clean and well secured. Excellent location right off 217.

I researched several storage facilities and because of Yelp reviews and the location chose this specific facility. The reviews written commented that Barbara was very helpful and went out of her way to assist those getting a unit..... The reviews were CORRECT!!! Barbara is a joy to work with and made sure all my needs were met. The facility is clean and has easy access within the Beaverton/ 217 highway area. Barbara explained my contract and made sure I knew when payments were due and the timelines around PS posting the payments so that I never had a late payment. I recommend this facility to anyone who has the need for public storage.

Cool auctions

I reserved online. The inside of the units are not lit but the hall way lights are bright enough to make up for the dark. I greatly appriciated the carts to help move stuff in. Made it much quicker to move my stuff in. Perfect for my familys current need. (somewhere to store our stuff while we locate housing.) Even though Barbara seemed over worked she was very helpful and made the process easy and quick. Super greatful for something that was simple for once. Thanks.

Customer service at this facilities is AMAZING. Barbara called and left a message that my lock was not properly closed. I didn't realize that checking locks daily/on regular intervals is all part of the storage rental. This facility is safe & secure. Thanks again, Barbara--You ROCK!!!

I found that the place is very clean. Barbara is the most courteous and very helpful to me, especially when I needed an extra unit the last minute. I would highly recommend using this facility. Tack så mycket, "Thank you very much

Great rental experience. Thanks you Public Storage.

We have recently posted reviews for other Public Storage facilities and felt that I should also mention the service received here during my time renting. Everyone that I have met here and have dealt with have been very professional and kind. Great service, thank you.

I rented my unit on Thursday June 5th. I dealt with Barbara. She was AWESOME! She showed me a unit, and then told me the regular price. Then, she told me about the specials that were being offered. Barbara saved me quite a bit of money per month, and the first month was only a dollar. That is incredible. The storage space was clean, and the walls were not full of holes. This is a great place, and Barbara was an outstanding representative of Public Storage. Outstanding customer service!!!

My wife and I used this place for overflow during a move. We found it easy to rent and easy to get back out of.

Barbara took great care of me, and explained everything in detail. In addition she showed me the unit I had inquired about and explained my overall options. I was impressed with my overall experience

Barbara was a great help. She showed me several units. She was a great help to get me started with my move.

Barbara, the manager, is very helpful with myself and my 2 friends that rented storage units at this location. She is very knowledgeable and explained everything in detail so that we understood everything about renting a space and about the contract we were signing. I really appreciate Barbara a lot!!! I have been there 3 years and have not had any problems. Thank you very much!!!

Great location and service! 5 stars

Renting from Public Storage was fast and easy. Barbara was nice and very helpful. Thanks!

Wonderful! Friendly helpful customer service! I would recommend this storage facility to everyone.

I am moving from out of state and this was the most convenient location I found. The manager was very helpful and knowledgeable. I looked at the property on line and found it to be clean and well kept. the gate hours are perfect for me and I will be bringing my stuff there when I move. thank you!

Who likes to have their things stored in a garage until u move? NO ONE! But when u absolutely need somewhere to put your things u want a good storage facility. And this place was just that. I never thought I'd be writing a review for a storage facility, but my experience renting was worth my time to write this review. The woman that was working when I showed up was such a sweetheart! I recommend going here to store your things when u need to! I have no regret renting from here! The prices r unbeatable, and it's a safe and clean complex!

the staff are great!

Barbara was very helpful and answered all my questions for my future needs for storage. She has a great attitude and a friendly smile

Barbara is great thank you for your time and patience in renting my girlfriend the perfect space during this stressful time

I wanted to give a good review especially because of the exemplary service I got with Nick, the weekend manager. He went the extra mile to make sure I understood everything and he made the experience professional yet relational. I was a little put off by some of the things Barbara said because they weren't on the website; like I couldn't rent there without proof of insurance on my belongings. So I had to do some last minute making my agent jump through hoops to get all that and then the form I signed basically said I was taking responsibility for not having insurance not that I had to have it. I felt that was a push to buy their insurance and not truth. But Nick made the experience delightful and helpful so I am giving a high mark.

At the end of January, my husband and I started renting unit A042 at the SW Denney Road location. He is a service member, so I was coming in his stead with my mother-in-law to move some belongings of his closer to my residence. We were assisted by a woman named Barbara who was by far the least pleasant representative I have ever encountered. I work in retail, so I understand the importance of good customer service. This only made me more appalled by the treatment my mother-in-law and I received when we came in for the first time. We were talked down to almost the entirety of the time we were there, with the exception of the final 10 minutes before she handed us a request to write a nice review for her. I know associates can have bad days, but there is NO exception for the attitude she gave us. My mother-in-law and I both left with our jaws dropped and amazed by what had happened. I have called the location roughly 10 times in the last 2 hours and only received a line busy message or the sound of the call being picked up and hung up. I can not describe how infuriating this is. My lock is stuck on the door and I need to reach someone to find out if someone there can remove it for me so I can move some new items in and replace the lock. This is near impossible to do if I can't reach the location. To top it off, I tried calling the customer service line and every time I try to jump through the hoops to get in contact with someone, it tells me it doesn't recognize the extension and ends the call.

Thought I had booked this location (easy access from 217) online but had booked a location nearby (not nearly as easy access). Barbara quickly transferred my reservation and granted her location's online booking rate. Transaction was fast. My unit was super clean!

Barbara was very helpful in getting me set up. She gave me all the information quickly and precisely. The unit is just the right size and very convenient. I would recommend this storage facility to anyone.

Our company experienced a "late payment" fee this month due to some unknown reason from the bank we worked with. Barbara has been very kind to help me out professionally. She ask me to talked to the customer service first. After talking to the customer service people, Barbara checked the result with me so that I realized that job was half-done. When she knew that I had to talk to "district manager" who's in our area, she helped me to contact him and got a "win-win" result for both parties. I really appreciate Barbara, who is willing to spend time to learn about customers' needs and problems, providing help to meet the needs or possible ways to solve the problems. I believe she also creates a good role model for this business. Thank you very much!

Barbara helped me and was very courteous and professional. Facility appears to be clean and well kept. Thanks.