Public Storage Self-Storage Units at 802 W Hefner Road, Oklahoma City, OK

They have been made aware I can pay a partial payment which is half when due and the remainder I have always paid before about a week befor they have let on telling the remaining balance is 3 times of the amount due because they obviously seem to wa

To see what has been said from others who also feel that anyone that can say they appreciate my business when they have now started this assault on me like I never had the arrangement to pay in 2 installments but this month have threatened my will go to auction soon and have charged me outrageous late fees because they can if i don't pay as they say I have to now that hey letter that I have a lien on a unit not even ever over 30 days. I am appalled that they can treat customers this way after the charges they know exactly continue climbing and late as to think that anyone also living a nightmare over a storage unit is not what i call anything but disgusting and I truly wish I could afford to move my things somewhere other than this place that I'm beginning to believe is wanting my unit auctioned since im not even 1/2 a payment late more than the month end and they have now charged the late fees they can only assume that business practice is one that I wish I knew or I would again do business with anyone who believes that charging someone as steeply as they do on a rent they always have had paid before next bill is due and to keep hiking the monthly amount due then i would let everyome i know not to ever do business with a company that is very large yet treat their customers who have only a their partial payment a aaste of money now that they put a lien on a unit they know they doing purposely and to be threatened made to feel they are sending my things to auction all in one payment cycle is not at all what I believe when in their messaging are saying they appreciate our business I'm sure they are charging people the fees they do is something I have no doubt they appreciate the money they most will pay especially those of us who are actually before the payment due for 3 units for only 1/2 unpaid at most and think that's anything I wouldn't ever have anything with a company who thinks that people as angry as i am being treated will hopefully catches up to them and loss business for being this greedy. To be stressed about a storage unit never not paid before the next payment due and disregard anything they were told and stopped for a couple of months and always very understanding when I let the manager know of the things I

False advertising... They do not offer climate controlled units in fact we have had our belongings in one of their sweltering hot units for months and our stuff has become damaged and not only that but infested with roaches we just had to go and bomb our unit to even be able to remove our things from it!! $1 for the first month but after that they charge over $100 per month for a 10x10 small unit. Overpriced, false advertising

Just wanting to let people, The guy (Rodney, i think his name was) at this location was helpful and knowledgeable. I appreciate his time.

Rodney was great and helpful!!!

Rodney did an amazing job!!! Thank you for you help I truly appreciate it!

So my mom was paying for her aunt’s storage unit for years , sight unseen, trusting that the unit was secure . Here is a pic of unit H016 , with the ceiling out, but there was no Sheetrock on the items . Someone cleared the sheet rock, but did not tell my mom there was no ceiling . Anyone could walk the rafters and access the unit. The good storage boxes at the front were empty. My mom on her death bed just paid a 300 dollar check to the unit , but I’m sure she thought she was paying for a unit that wasn’t accessible to the neighbors through the ceiling . I would love a 300 dollar refund, but they said they would charge me for cleaning out the unit after auction. Please make sure your unit is secure . Mamager said “some units haven’t been accessed for years!” And I am like, so what? You can just have no ceiling and take the money??? Owner, please rectify this and if you charge me for emptying and cleanup you will hear from my lawyer . Manager said I could not “FILL UP” the dumpster on site at the facility. Who is it for ? Could it be for someone paying rent on an insecure unit for years ? Do better . Who cleared the drywall??! Who emptied the “good boxes” ? Manager was nice until I challenged about the ceiling . Shame on you taking advantage of old ladies .

Pam had great customer service and made it a great experience.

Nedra was the best thank you

amazing service! quick and easy!

The lady at the front desk was amazing. I was in huge hurry and she got me out of there in 10 min

Miss Pam helped us with figuring out what size unit my Aunt needed. Thank you for all the information.

Pam was a good help to me I appreciate u very much

Nedra was exceptional in helping me find the perfect space, Incredibly friendly, and exceptionally pleasant when working through problems with space sizes and transfers.

Nedra was awesome and made the process seamless and easy!

Medra was very knowledgeable and answered all of my questions :)

Pam is a great person and will do anything to help if she can

Pam is the woman who works at this location. She is an amazing woman and a sweetheart! She always gets things taken care of and in a very good timely manner! I recommend Public Storage, especially this location!

Pam sent the extra mile to make sure I was taken care of after waiting 20mins at another location that no one help me at and I’m a glad she stayed an waiting on me when they were about to close

Pam made getting set up quick and easy. She answered all my questions and went above and beyond to make sure I received the best service possible.

At 1st I thought I'd get good service. But now I'm having to pay 3 different times this month because the person on the phone Pam and whoever else I spoke with gave me very misleading information about my bill. So this month I've given yall $125 extra. My bill is $81. I felt as if they weren't even tryen to make sure I was taken care of. I feel as if this company is being dishonest.

Pam gave us great service and helped us when we were having problems online.

I love the manager on site style when it came to customer service at this location. I've had to use this facility a few years back for my daughter is why I used them for me this time when I was outta state. They let me get everything situated from another state. Everything was painless, hassle -free. I highly recommend this facility. Thank you

They stole the catalytic converter off my truck the first day I parked my car there. Very corrupt people. The lowest of the low.

Pam was excellent lead me in the right direction within storage space very nice and outgoing.

Pam did a wonderful job getting me all set up and provided all details!

I went in to get a storage unit today and she was swamped! She still had all the patience in the world. Good customer service these days is hard to come by but pam def has EXCELLENT customer service! Thank you for all your help.

Pam honestly was so so helpful! I was rushing trying to make it before close to get a storage unit & she stayed to make sure i got my keys and lease signed. You went above & beyond 👏🏾

Just secured my unit. Pam's excellent service really saved me money and kept me from going to the competitor.

All good so far

I had very great experience with the lady at the front desk. Great service, friendly lady and my shutout go to her. Kept it up

The staff keep the place very clean ,they're very friendly.

Pam was fantastic to work with. She possess fine customer service skills.

Very nice family woman managing the place. She makes sure to call you before late fees are assessed to your account. She will work with you on a payment plan as well. Clean facilities. Contactless entry and payment system through the app. Great place, highly reccommended.

Store clerk By the name PAM on Hefner was very pleasant an helpful an has a beautiful voice made my experience wonderful Thank you

This is my go to storage. Pam is the best she always comes thru for me when i need a storage, she is very friendly, and helpful. I will continue to do business with her

Very clean, great staff, especially Ms. Pam she is super friendly and she is very helpful. Will definitely do business with her again

Very clean and respectful people!! Always prompt and easy going!! Love it :D

Tina was friendly and professional

I had a situation arise at the 40th street location and was unable to find anyone there to help me. I was forwarded to 802 west hefner and Pam Hargas was so incredibly helpful! She was so kind and went above and beyond to help me rectify the situation!!

Just bought a storage unit here. Pam was so nice.. go see her to rent a storage. What do you buy that person who has everything?? A storage unit.

Safest storage facility in NW OKC

This is a great place to store your belongings. Affordable prices. And Pam was such a great help!!

Pam is amazing! I love her hair and her friendliness! Wonderful customer service!!!

Ms. Pam is the best I was having a really really really bad day and she could see that and she start talking to me then she start to sing I didn't know the song but soothe my spirit.

Very helpful and respectful manager. This is my first experience with a storage facility and under unpleasant circumstances it was a pleasant experience. It was a bit more expensive than I expected, that's not to say this place was more expensive than others because I don't know. I just know this tough time was made better by great customer service.

Ms. Pam was my angel today my spirit was down and out and her kinda loving spirit and her lovely voice just put me in a place where I feel like I haven't lost the fight yet. Thanks for just being you Ms. Pam 🥰🥰💜💙💚💛🧡❤

Pam was amazing with helping me setup my account and unlocking my storage unit. She was very pleasant and easy to talk. I enjoyed her friendly and efficient service and will recommend this place to anyone who is looking to store their items!

Pam is known for her excellent customer service and I must say she hasn't ever let me down. The place is clean and seems well kept. If you have time to wait sometimes you can catch really good deals on the rent.

Great costumer service Pam was great and got me set up quick and answered all question I had

Great Service, very friendly staff.

I would not recommend storing anything on the outside parking lot of this place. I had a 6000 dollar trailer stolen and they have done nothing to help me recover it. The management told me that it was PARK AT YOUR OWN RISK at ALL Public storages and that my insurance should replace my property. I was given a FAKE Personal number when I asked for the number to the Corporate Office. I feel like more has been done to protect the thief than to figure out where or when the trailer was stolen. The cameras DO NOT WORK and they know someone is stealing everyone's property. Police are investigating this place as we speak.

Well I talked to Pam she was very sweet and kind, and was magnificent with getting me started on enrollment in the best unit for me

This is a storage facility that I would recommend to anyone Pam was a great help

Very helpful Very polite too

Pam was very helpful! Got me in at the right time and price

Was a pleasure working with Pam at this location, she was a huge help and very professional.

Pam was an excellent help great service highly recommend

Pam was a tremendous help. She really helped me out and did great. Thanks so much!

Pam was very helpful!

Beautiful experience with the assistance from Pam.... Thanks so much.....

Pam was very helpful. I got what I needed at a good price.

Pam was very helpful, she was extremely polite and a lot of fun to visit with while going through the unit rental process. She answered all my questions with honesty and accuracy. Loved it!!

Great staff

Pam is the best!

Pam is such a sweet lady! She helped me today and made my experience wonderful. She went over detail with me and was very professional. Thank you so much Pam.

Pam was wonderfully helpful and polite. She answered all our questions and took time to go over the policies indepth. Thank you for a wonderful experience!

Pam was so wonderful and helpful! We had never rented storage before and she made the experience hassle-free and enjoyable! Thank you so much, Pam!

Pam was awesome! We walked the site to make sure my 30' gooseneck trailer would fit. She was professional and friendly. Price is right, area looks OK, chain link fence is in good condition. Be warned, the railroad crossing near N. Garnett and W. Hefner is terrible. If your pulling a 5th wheel or gooseneck, be extremely careful and take it slow

Pam was awesome. Excellent experience. Will use again.

Very much over price. Shop around because you can get a better deal

Great experience! Pam was very helpful, kind & patient! Great move on special as well!

The people were very very friendly and very helpful they also help me on deciding what was the right size that I needed. Plus they have parking for your vehicles or boats or with campers whatever. I would recommend this to anybody because their security is also very good.

I absolutely love this place. The manager Pam was so helpful and very patient with me even stayed late to accommodate my urgent need for a last minute storage unit. Pleasant personality and great customer service skills which is very rare. Thanks so much

I was so happy with the service. Met with a smile and a pam was so nice and easy to talk to. Five stars for service!!!

I rented a 10x20 unit this afternoon from Lindsay, who was very pleasant and helpful. This was her first day, and she did an excellent job.

Easy in and out. Sort of fast gate

Tina is amazing and help me out the past 2 years. She always find a solution for any problems that may arise.

I came in at 10am Tue. Very nice customer service! Love how social she was with me! I will definitely be back! Thanks for the gteat serbice.

Pam is the best in customer service. Thanks for your help

Pam, the manager, was extremely helpful in the setup process. She and I spoke several times as I gathered the required document to store my travel trailer and was very friendly, courteous and accommodating when completing the process.

Harold needs a raise! Very helpful and made it easy to get in and out.

I already have a unit there but I was in need of a second. Thank you Pam.

Great experience , Pam was very helpful & thorough in her work.

Originally I set up a parking space online, but when I arrived I had not received a code to enter the gate yet, and my space had some ruts in it. Not a great start. However, Pam hooked me up! She gave a me a better spot that I could pull through, and took care of fixing all my paperwork. Thank you for the help, Pam! Great customer service!

I absolutely 100% recommend. They have great monthly rates and they insurance rate is very fair. Pam is a freaking rockstar! Pam really runs that place well and keeps it very clean! She seems to be very very on top of maintenance too which is phenomenal because I never have to worry about the gate breaking down! I’m very very thankful that my belongings are under the watch of someone who cares about their job! I hope Pam never leaves!

Pam has been awesome with any problems we have had and always in a good mood she is the MVP at this location, Harold sucks at what he does and should be talked with about his people skills

Pam was very amazing. She explained everything to where I could understand, she was very professional and polite. Just amazing all round

Thanks Pam for your great customer service!

Good prices

Pam was really professional and helpful, i liked her service.

Steph was so great explained everything and follow the covid guidelines to a T. It was a wounderful experience thank to the property manager

Good customer service and good prices for car parking rental

Great customer service Tina!!!! Thank you.

Sharon has been a great help on every occasion. Don't know how you would operate without her!!!!!!! Rodney is the nest! Most helpful and knowledgeable.

Use this location to store my stuff. Always come back to how I left it. Wished it was 24 hr access for added convenience though. Definitely priced right for my needs.

Thanks Tina for your help. It was raining and you and your help kept us and our luggage from being soaked as we parked our car and waited for transportation to take us to the airport (so we could fly home to Alaska ). Your help made checking in and setting up auto pay easy.

Rodney is so funny. Love this place .

What a great customer service experience Tina and Rodney are awesome. I would recommend this location . I have sent some friends because of Tina"s customer service skills.

Rodney was very kind and made us laugh which made me really comfortable during the whole process. Security on the property was really impressive and reassured me that our belongings would be well protected.

Tina and Rodney always have great customer service and always keep me informed.i feel safe knowing my property is here at public storage

The worker was very helpful and patient with me and helped me understand all of my options.

Rodney was incredible and very knowledgeable. He was busy but took his time to show us a unit and to get us all squared away. He has great customer service.

Tina "s Customer service skills are number 1 in my book, Facility is clean , great location. I will recommend to anyone needing storage space

Tina was amazing and gave A+ customer service

My initial experience with this location was subpar but the district manager handled my issue in a timely manner and was very understanding and considerate.

Friendly staff. Very reasonable outside RV storage rates.

Excellent facility. Well kept. Tina explained everything clearly, was knowledgeable, friendly, & efficient. Thank you!

Tina was amazing with this rental i felt at home.

They are really good people they always work with me and if I might be late they always make sure I don't loose my stuff great people to know MRS. TINA IS THE BOMB

Rodney was awesome friendly helpful great customer service

Clean

Quick and easy service . Would recommend to others

So far so good. I rent the same size storage in Denver for $91 a month so I can't wait to go get my things out of there. $44 is tremendous

Great staff. Clean

friendly staff was very help full and made me feel comfortable with my things in will be keep safe

Tina was excellent. Helpful, professional and made the process of renting easy. The unit is great too! Great deal

Awesome staff and service!

Tina is the best customer service representative I have had in any industry. Period.

Great service!

Rodney at this location was super friendly and helpful. He even found a way to save me a little extra money on my rental. The first unit had some issues so we looked at more until we found one that worked. The move out was also easy and Rodney was still personable when we talked to him before his shift started. If I needed another storage unit I would go back for sure.

Rental experience was super. Derrick has a good sense of humor!

Joyce was great. She helped me find a unit that would hold everything I needed to store. Property manager very helpful as well.

Tina was a huge help today!! Very happy with the service she provided me. A+!!!!

Been with this storage place. For2 yrs. Nice N clean .very friendly .

Tina was a huge help!! We had a large semi full of furniture and she helped us find the right units and the right size. Couldn't have done it without her!! Thank you!!!

Rodney was very professional, helpful, and explained all info in detail. Thanks for great customer service!

My go to place when I need to store things

Absolutely love Tina!! She was a big help and everything was fast and smooth. Will recommend everyone to this storage company

I just started renting a unit just FYI! Pro: • So far they seem newer. • Pretty clean, I haven’t seen any bugs. • I have one of their larger units, which is pretty spacious. They seem to be well-built, so pretty durable lol. • They have a little lot in the back, so if you need to store a vehicle, RV, boat or whatever, that option is available. Con: • Maneuvering your vehicle around in between the units is kind of tight. I drive a Nissan Altima and my unit is on the end. If somebody needs through I will have to move my vehicle. Which isn’t that big of a problem to me. I feel like a lot of storage facilities have this same problem. So it’s not anything specific to this location. • When you leave the gate isn’t motion censored or anything. You’ll have to put your code in the keypad, which is in an awkward location. I don’t really know how to explain it. Once again not a big deal just a slight inconvenience. • Lastly, I personally have not confirmed this it’s just “hearsay.” I don’t think you’ll be able to access your unit after business hours? Which I believe they close at 9:30PM on weekdays, not sure what time on weekends? So if you need to go after that time, you may have to wait until they open up at 6 AM. (Don’t quote me on those hours exactly)

Tina has always treated me and my wife with respect and had good explanations when we were confused. She always works in a professional manner with a respectful attitude. Thank you for your excellent service Tina.

Nice and clean.

I went here to get a storage unit. I was told that it would cost me about $22 to start storing my belongings. Once I for the the fees came to about $55 a month.

Tina and Rodney are an awesome

I had a very good experience and I recommend to everyone thankyou so mich for your help

Love it

No access after 6? Or just the office closes at 6?

Employees are pretty and helpful!

Rodney is awesome, helped us through the process. Thanks again 😊

Rodney is always a very great help to me everytime i need help.

Love Tina the best. Friendly staff great deals. Aways willing to work with you if you fall a little behind.

Tina is the best.

Thanks you Tina for helping me with my family thing....

RODNEY did a great job showing me the unit he is a great asset the this company

Rodney was very professional and apologized for my short weight as he dealt with some other customers. The storage units are pretty standard and nicely kept. He verified that the light in the unit worked and showed me how to use the locking mechanism that they use for their units (you have to buy their lock as it is integrated into the unit door). He got me set up with our account and we verified that my code worked on the gate. Overall, very professional and efficient.

Good storage

Tina was very helpful in renting the unit. Since then, she has been very helpful each time we go to the unit. She is very attentive to who is coming in and out and who is on the property.

Rodney was very helpful and made the process quick and easy and the prices were good and unit was nice!

Too expensive for their longtime renters, they always up the fee once a year.

Great service and always friendly

My mother forgot her storage number and it was only me and they asked for my I'd and let me know that way I could get all my stuff unloaded in a timely manner!!! 5 stars guys!!!

Process was quick and easy also Ms.Tina was super polite and helpful

Today Diane made my day and completely changed my attitude!!! I fussed at her because I had to wait longer than I wanted to. I had other errands to run before going back to work and I snapped at her when she asked how I was doing. I had left a message complaining about my inconvenience which in hindsight was very minimal. Diane was so nice and SO PROFESSIONAL!!!! She helped me and didn't give me ANY of the bad attitude I gave her. I ended up apologizing to Diane for the way I acted towards her and she made it a point to tell me she accepted my apology and continued to help me in every way she could. Diane's professionalism is a best practice for customer service across the board!!! Thank you Diane you made my day better simply because you remained polite and Professional!

nice place new doors.. very secure

Tina is great, I see her each month and she is professional and friendly

Your manager, Tina made it her business to get to know me and she was particularly helpful when I needed a second parking for my business. She is wonderful person always has a positive attitude with a helpful smile

I used their vacant parking to make calls.

Was looking for a unit stopped by location on Hefner. I was pleased with the good customer service. Met a guy named Rodney with a smiling face.

Rodney was professional and very helpful. Thanks again

I needed a storage and called around all day with no luck. Then Rodney answered the phone at this location and made it easy, at a price I could afford. I went in, and he changed my situation from frustration to mission accomplished. He was so cool and down to earth. Surprised with the quality of service. If you need storage check them out.... BCaldwell.

Great customer service

Tina was very polite and helpful!!

A-Ok service

Tina and the service is awesome at this location!

Thank you Tina for all your help!! Speedy process and very helpful!!

Ethan is very friendly and professional manager. I never feel nervous about asking questions or going up whenever i need to. Highly Recommend.

She was great. She helped me really well.

I had a great experience. Rodney was very informational and answered all of my questions. He keep a smile on his face and made me feel welcomed! Thank you Rodney for the great experience.

Great service ! Very friendly and helpful ! I recommend this location to anyone looking for a great storage!

Rodney was awesome I appreciate you making my moving experience so much easier your great Thanks

Rodney has great customer service,really made my moving experience less stressful and easy. Thanks!

Fantastic customer service.Tina took time to make sure we rented the right size space. It took a minute longer to setup than I have experienced at other self storage facilities in the past, but I left feeling better informed and comfortable with my choice...and I am impatient, the process still only took about five minutes. And it was a good clean storage property.

Great customer service! Tina was great an easy to work with and a pleasure to talk to she took the time to explain the new door locks and I am grateful she did. Very welcoming person. 5 Stars Definitely!

I love Tina and the army vet that works there. They always have a smiling face when i come in and lers us know ahead of time when they are doing repairs and their units are very clean and great rates also. Easy location to get in and out of. Very secure units. I still have a unit there and so glad i choose them for my storage needs. I rest easier knowing my stuff is truly safe. If your looking for a safe and reliable storage. I reccomend going down and talking with Tina. Shes very helpful on what u need.

Excellent customer service and he could actually tell a good joke. He may be in the wrong field. I would recommend to everyone.

Visited the facility on a very busy morning, Tina went out of her way to make my experience very easy and quick. I will recommend this store and Tina to anyone looking for storage.

Quick and easy to get in

Prompt attention by Tina, the manager. Clean. Secure.

Tina is very Helpful, kind, and cares about her customers. I had technical issues logging on . She did everything to help. What she didn't know, she got the info and called me back with in minutes . Great service at this location.

Tina was great!!!! She was friendly and very helpful

Tina was very pleasant and very helpful.

Tina was great

Tina was very professional. Great customer service.

We got a storage unit just to store our washer and dryer for a few months. I made a reservation online about a week ago and when we arrived today Rodney checked us in and got us all set up. He was upfront about the cost and required insurance, which was great! He took us back to show us the unit and make sure we knew how to properly lock it. He also made sure our gate code worked before we left. Would definitely recommend and use them again!

I received great service. Thanks so very much

Rodney is awesome very helpful great customer service we need more Rodney's in this world

Got a unit through rodney very courteous very helpful great customer service

Luna was very helpful and considerate. I enjoyed my services.

Love the service Luna is very helpful!!

Its been a 1yrs service is great thanks public storage

Appreciate the polite and quick service for last minute moving storage! Thanks

Rodney was very helpful and friendly, he did a Great job

Great service been here for a while

Luna is the bee knees when it comes to customer service, very helpful. I'm glad I'm a customer here at this storage facility

Fast and friendly service. Great prices.

Although I was not able to get a storage unit, luna was very helpful and friendly she even went out of her way to call another place for us

Great services luna was very helpful. Thank you

I wasn't able to get a storage building yet but Rodney was very helpful! He has a great personality and answered all of the questions that I needed.

The gentleman at the front counter was very friendly an he was a lotta help.he keep me smiling

Rodney was awesome!!! Great customer service, one of the best experiences I've had in a while I will definitely be referring everyone I know to public storage to see Rodney

People who live in apartment on the site are mean and abusive will will never store our things there again.

Good service

The young lady helping me was very professional and enjoyable to speak with nice clean facilities as well

Fantastic customer service. It took a minute longer to setup than i have experienced at other self storage facilities in the past, but i left feeling better informed and comfortable with my choice...and i'm impatient, the process still only took about five minutes. And it was a good clean storage property.

Hey staff is always nice and they worked with us many time so we wouldn't lose our stuff

Service was amazing! They really went the extra steps to make us feel welcome. I've used them before and they're even better now. Love this storage place. Their people are so friendly and honest. 10/10

Excellent customer service, polite,helpful and offered service with a smile

Thanks for holding my household goods for 2years.

The service is great here!

Quick easy process. Staff was friendly 😊

Luna is awesome :)

Great service enjoy the stay

Been with them several months and have never had any issues. Everyone has been very helpful and pleasant! I would definitely recommend!

Luna was great!!! She was very helpful and knowledge!

Great service very understanding!!!!

Ashley. This young lady is such a wonderful and pleasant representative for your company.. As a business owner myself, I recogbize when a person is ready for advancement.. Easily management material..

Ashley delivered great excellent customer service.

Ashley gave me good service. Enjoyed her customer service skills.

Ashley was very helpful and patient with us! She was so willing to go above and beyond. Despite her being the only one working for the day, she still exceeded our expectations! Great customer service and such a convenient location! Thank you Ashley, my mom and I were very satisfied!

Good service ....from the the first day thank you public storage.

Great service good price friendly people

Amazing service if I can give Tashira 10 stars I would .

Tashera was very helpful, friendly and patient. I will definitely refer someone else to this location. Glad we chose this storage company just because of the service we received. Thank you.

Luna was very pleasant & extremely patient with me. I had alot of questions. She was very knowledgeable about the service & products. I would recommend this location.

Great ..

great service ...in an out .....

They was helpful in nice Luna and liz

The property management at the store was nice but the ones above them are...not so much. Maybe corporate should hire some more. Lol poor girl was so busy, but her boss wouldn't lift a finger to help her.

luna was amazing so helpful and attentive to my needs

Luna was very helpful and made the process of getting a storage unit fast and easy.

Great customer service from Chanel & Daphne. Very helpful and knowledgeable!

Wow! This is a great location. I never had any problems. Jamie Lee, the regional manager and her team at this location were never anything but nice and of the utmost professionalism. They wanted my business over other companies and were willing to work with me for that business. If you are looking for storage at a fair price with people that know the business, this is the place to go.

I want to thank the ladies who work at (forgot her name) 11120 N. Pennsylvania and at 802 West Hefner. I first stopped on Penn because it is closer to my home. The staff there was so helpful by giving information on size, prices, and specials. She showed me what she had, but also encouraged me to the Hefner location; also not far from my home. A special thanks to her for pointing me in the best direction. Sharon was at the Hefner location and assisted me very professionally with the rules, prices, and procedures. I was able to get a unit on 6/6/16 and as it turned out, I only needed it for a short time, ending on 6/16/16. I thank the company for hiring these wonderful ladies. The transaction was handled in top notch fashion and is a shining example of how business should be conducted. Thanks Ladies.

Miranda and Sharon were excellent! They really helped me out huge. I only will rent with this storage company going forward.

Saved $50 to cut off lock bc locksmith wouldn't come!!! Thanks!!! You've been very easy to work with. Sharon was very patient with me.

Shaton was great at getting me set up quickly and easily with my storage unit !

Vanessa made my move in experience very comforting.

Vanessa at public storage is very nice and helpful, because of her I will recommend this place.

Super friendly and extremely helpful!

It is a good place to storage your things the worker's are really nice

Great sales person and explained everything so thoroughly speaking of Ms.Vannesa Landy

Vanessa is very helpful and provide great service

Great self storage. Vanessa is amazing!! Vanessa, you are the best!! Moving is always a hassle... Although Vannesa has made things alot easier. She is by far one of the friendliest people you can meet and truly cares!! Thank u so much for everything!!

The lady that helped us was vary nice, helpful, and information!!

It was a great, lots of helpful points from vannesa

We have grown to experience the joy of using the public storage facility for the time needed with great service from Vannesa

Just plain old great customer service. Very nice. Unit clean. It's this type of friendly service that keeps me returning.

Great customer service by vanessa

Vannesa was so nice and kind she has really good customer service

The prices and customer care was great

It was great.

Heather Was Very Nice & She Gave Me Very Good service 💯

Heather was awesome! Very friendly, informative and helpful!

It was very clean it has changed for the best since Vannesa started working at this location....She will go out her way to help you...I will send business over there as long as Vannesa is there!!!!

Vanessa had good and friendly service.

Sharon is very helpful great place to go

Vannesa was a wonderful help

My experience here at public storage was great Vanessa help me get the right size lock and supplies i needed to get moved

McKenzie was very helpful and very professional. I will continue doing buisness here. Thank You

Great service from MacKenzie, walking me through different available options and all the paperwork.

McKenzie was awesome! Very helpful we will be coming back next year! Awesome place to store stuff!

Mckenzi was fast and helpful!!

Awesome customer service from Mckenzie

Mackenzie was great and she got me in and out

McKenzie was very professional and polite.

McKenzie experience was great. All my needs were met.

Good and friendly service from McKenzie.

Great fast service. Thanks for your help McKenzie!

The customer service was amazing and i visit 2 different locations and both employees were knowledgeable of their products and both were focused on the customer.

Christina I like it a good service and she did a good job with me what I need to do

Absolutely loved the friendliness and guidance given by Chrystina. As moving is stressful enough, she made the storage process easy!

Chrystina awesome

Chrystina and McKenzie they were really professional and friendly and made sure you really understand the procession which help out a lot in today communication world.

Chrystina is great!!!!!

Chrystina and Edith are wonderful ladies. They were incredibly helpful and accommodating. They were both very knowledgeable and answered all my questions. I thank them both for making my rental process both pleasant and fun.

Edith was great!!!! Showed us exactly what we needed!!!

I really want to thank Chrystina for all her help she is a blessing thank you

Chrystina was awesome!

I'm a new customer yenny, lizbeth,& Juanito help me answered all my questions recommended the best storage unit for my things. They were great. Facility is clean well kept.

Chrystina provided excellent customer service during the entire process. She explained all options available in detail!! Very satisfied with my experience!

I want to send a huge Thanks to Chrystina the Property Manager at Public storage for her help in getting a Storage unit so quickly in my desperate time of need she was so helpful and friendly. THANK YOU so much

Great person courtney good Communication skills Profesional guy

I truly enjoyed my service with public storage nd the worker's Chrystina & Ashley r super helpful about there service

Great place to go. And very fr workers.i highly recommend coming here!

Ashley made it super easy to get this all set up! She was very knowledgable and friendly and made this an overall easy, fast process!

TRACY Was really helpful to me

AWESOME!!! Dougg was extremely helpful and was really nice.

Dougglas at this property was extremely helpful and thorough. Loved his attitude.

Dougglas is AMAZING he made me laugh told me everything I needed to know and was very professional. 2 THUMBS UP

Tracy was awesome!

Tracy was wonderful and explained everything in a proper and time consuming manner. She made my experience with Public Storage one worth telling others about

April was very helpful. Nice clean storage. Thanks

April is very helpful with my needs today highly recommend to all friends and family!!

The property manager April was outstanding performance and really friendly and knowledgeable regarding size of unit required

I loved it!! Douglass and April were sooooo helpful, definitely recommend!!!

I went in and April was very nice and polite. She explained all the options that was available and supplied me with all my needs. I would most definitely rent from here again.

April was very helpful with all the thing I asked over the year I had my boat stored at this property would recommend Public Storage to my friends good place to store boats

Dougglas and April were extremely courteous and helpful. They helped me with everything I needed, and made sure all of my questions were answered. Dougglas' customer service was fantastic and I would refer this facility to everyone I know!

April is amazing! When we did not know what to do, she did her absolute best to help us and make the process as painless as possible. I would recommend this location to anyone!

Dougglas was great!! April was great as well!! Great team!!

I have been using Public Storage for an overflow for my expanding business. I was drawn to Public Storage because of there outside lots. April has been very helpful and made switching spots for my truck smooth and easy. April was very helpful when I had to add storage rooms to my needs. She always waves at me when I go through the gate. April takes something that should not be personable and makes it a nice part of my day.

Service is excellent. People are very friendly.

Douglas and April rock

Good storage

Only used this place for a short time but the price, location and staff were friendly.

April and melinda are wonderful and eeve rented spaces here for over a year. Thank you

My experience with public storage is amazing I haven't ever had any problems with the storage unit facility and April treats me great and I like dealing with her and she also let's me know when new units are available to help my budget.

Absolutely no problem s. Smooth process.

April is an awesome person and grate

Jenny is just great person,she handle herself very professional i recommend a raise

Jenny was great! Very helpful and she made my experience fast and easy!

awesome! !!!!!!

Dougglas was amazing!! The process was also very quick and easy. I set up a reservation online that morning and called the office to advise them that due to my job I would be cutting it pretty close to their closing time and asked if they would still be able to assist me and he was more than happy to help. They closed at 6pm that day and I actually made it around 5:52. He was so friendly and I loved his fun personality from the start. He was extremely helpful and answered all the questions I had. I loved the tour of the facility and definitely feel that my belongings will be safe. I truly appreciate him staying with me and making the transaction a smooth one. After everything was said and done I looked at the clock as I got into my car and it was around 6:20.

Christina and Malinda, the property managers, were very gracious and extremely helpfull!! I will keep my business there for as long as needed. Thank you for having such a competent and refined staff!

Courteous staff, clean & spacious storage units. Grounds were clean and secure. I'm a return customer and will continue to use this facility if needed in the future.

April the property manager was astounding in her quick answers and knowledge of rentals and merchandise. she was very helpful in showing us the property and how clean the property was, was very reassuring. we plan on recommending any family and friends to this public storage property.

April & Diego were superb in their customer service. Love those guys. A start of an awesome business relationship. Thanks guys.