Public Storage Self-Storage Units at 5016 W Reno Ave, Oklahoma City, OK
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
8'x10'Online only price$ 50/moMedium 8'x10'
$ 50/mo $67Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x12'Online only price$ 52/moMedium 10'x12'
$ 52/mo $69Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x24'Online only price$ 119/moLarge 10'x24'
$ 119/mo $158Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Oklahoma City Storage Units Near I-40 and I-44
Storage units in Oklahoma City can be found just north of I-40 between Meridian Avenue and S. MacArthur Boulevard, a bit west of I-44. Outdoor storage units with drive-up access are on-site in a range of sizes to get you organized. Just look for our Public Storage Orange rollup doors for cheap storage close to downtown, Oklahoma State University and Will Rogers World Airport.
Corbin Hills, Briarwood Estates and Hilldale families and neighbors can store recreational gear in a 5x10 storage unit. Behind the athletic equipment, gardening supplies and summertime gear like lawn chairs or pool toys, store holiday decor and off-season clothes.
Use a 5x15 storage unit to store two rooms of belongings if you are expecting a new member of your household.
Small businesses along Reno Avenue looking to declutter public spaces can store excess inventory, materials and filing cabinets in a 10x10 storage unit. Everything will be handy whenever you need it.
Clear out your garage with a 10x15 storage unit. Whether you float or paddle, drive-up access make canoes and kayaks and other personal watercraft easy to load and unload for trips to nearby Lake Overholser.
Homeowners around Western Heights High School planning to remodel can store six rooms of furnishings in 10x25 storage unit until the project is completed.
Oklahoma City Public Storage has the right storage solution waiting for you.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 499)
Very nice staff.
Jessica is amazing at what she does, extremely knowledgeable and polite. Will definitely keep her in mind for all my storage needs.
Love Jenn she is the best and I wish I could get the chance to work for her and PS
Appreciate Kim and Ashley for helping me out. These two women are awesome!!!
Thank you very much!
Solid experience thus far, Jessica is great to work with!
Jessica is such a delight. Im so glad she was there to kinda answer any questions I had and helped walk me through the app while being so patient with me and my slow phone. It made me feel more comfortable leaving my items here. Thanks again for it all girly!
Jessica is an awesome storage manager I really appreciate everything
Jessica is so helpful and kind!! 10/10 recommend this location
Jessica @ 5016 W Reno is the best property manager over ever spoke to or meet girl is with the business!!!!10 ⭐️’s
Best service and Jessica is the best!
she very nice helpful
I needed a storage unit asap and both times I came up here the staff was great. Huge huge s/o to Jessica and Rodney! Both were extremely helpful to my needs
Jessica is courtesy, clean properties, and very respectful
Jessica is most pleasant and efficient way her job. Very courteous and knowledgeable.
Jessica is such a pleasure to do business with. Knowledgeable and courteous.
Thank you for your expedient service!
Would definitely recommend public storage especially how Jessica help us thanks a lot
Jessica very helpful. I appreciate her.
Jessica was so helpful she the best I wood do 6 stars if I could ty again 😃
Thank you guys for making it so easy and affordable!
Rude , not same person.. had emergency and no support from office. Accused me of stealing a cart. In horrible thunderstorm, pouring rain pushed in my storage. They had keys. NBD
Jessica is pleasant, courteous and knowledgeable.
Jennifer was fantastic. Fast, professional, extremely helpful.
Jessica was so helpful and pleasant
Jessica was AMAZING!! Very helpful! Patient! Efficient!! Thank you for making our experience so pleasant!!
Me and my wife kept her car at the Public Storage for three weeks. It was such a nice and easy experience. The property manager Jessica was very nice and helpful. I would highly recommend using this public storage facility!
Use caution when parking RV here. Ours was vandalized. There’s no security or insurance that protects your vehicle when it gets broken into, because “I wouldn’t even know where to start looking on the video” to find the perp for a police report. But, they’ll give you a $25 credit for your troubles. It’s a $300 lock.
Jessica is very pleasant to deal with. I actually look forward to going to storage just to see her. She is a people person for sure.
Jessica is outstanding! Knowledgeable, courteous!!
The facility is clean and secure. The management is quite impressive. I've only been with them for 3 or 4 months but I am very satisfied thus far. If I feel the need to adjust or update this, I will do so.
Self service nw 40th is where my unit is but this is the managing location - Super super helpful and very kind. Even though I've had my struggles with payments, I kept it real and they really helped me. ❤👌👍
Jessica A is a wonderful property manager. She is very helpful, knowledgeable, and very courteous. I would highly recommend using Public Storage and a pleasure to deal with her.
Absolutely loved the customer service I got today, Jessica was amazing. She didn't have to but she even went and told us another PS location was having like a first month rent deal for the smaller units they have available. But let me tell you I'm glad I decided to take a look at the unit she had because the care she took to make sure all my needs were gonna be met was awesome...I look forward to continuing to work with her for as long as I have my stuff in her location
Perfect customer service and support!
Ive had nothing but friendly help from all staff. With special thanks to Jessica for being so patient and willing to help. And ever so frendly. If and when i need storage or anyone asks where they should go. Its hands down PUBLIC STORAGE! Thank you so much
Jessica has been so a wonderful and very special Lady she is kind I enjoyed her service
Alicia is great
Dealt with storage units for 10 years now. Three different storage companies. By far the best. Jessica. The manager is amazing. She demonstrates the best customer service I've ever received anywhere. She makes the whole place. Highly suggest it.
Most help here ever! Thank you Jessica
Great storage location. Mobed here, needed storage till i found a place. Clean, never a problem with access or the app. Jessica was helpful renting and super helpful when I was leaving for good.
Great manager with great customer service.
Property manager , Jessica is the greatest! Absolutely informative and customer oriented!
Alicia and Samuel were very nice and helpful! I got what I needed in a timely fashion! HIGHLY recommended!
The most inexpensive in the city for the space!
Great customer service very friendly environment would recommend this place to anyone looking for a storage space.
Rodney was great
Jessica was very very helpful
Nice place and clean
Very friendly. Attention to detail.
Alicia was great help and very helpful with the suitation on someone breaking into my storage at the location at 2103 SE 44
Still here a whole year
Alicia was AWESOME she was very very helpful very patient and kind she should be a manager
Very friendly, patient and knows what she is doing!!! She showed me a couple different units So I could see their size in person and had an answer for every question. Jessica is awesome!!!
I have only good things to say about my experience with Jessica and Alicia! I have needed assistance multiple times and they have shown up over and beyond each time.
Jessica is a wonderful ans courteous property manager.
I can't say enough great things about the staff at this facility. Jessica is a true superstar and wonderfully personable! ....a REAL boss lady 😊 They have all treated me better than family and I cannot be more grateful for such a great experience.
Alicia was great and showed us different sizes of units and the best part was she was very patient with my two kids :)
Jessica always holds it down with the upmost professional standards. Thank you you for making this family a public storage one
Jessica was helpful with the situation on get a unit, would highly recommend using this facilities!!
I’ve had my storage a few years and it’s never been an issue with security or privacy the staff is very polite & helpful the property is clean. The downside is they call if your one day late on payment & every day after until it’s paid ! Text, email, calls it’s a bite much & pricey I pay $135 & 155 if late for a small & they went up on the price after about a year into my lease But other than that it’s a decent storage. You probably could have a more affordable for the size. Good luck
Jessica, was wonderful, respectful and very helpful
Buen trabajo jessica
They re very nice nice,in special jessica
Absolutely amazing!! Due to circumstances beyond any ones imagination, my partner and I were unable to unload a 26ft Uhaul at our apt. When I rented the Public Storage building online, I chose the wrong size. Imagine my surprise when I found out. LOL Jessica, the CS Rep, Manager, Front Desk, (whatever her title) was truly wonderful!! She helped me figure out exactly what size I needed and then everything fell in place. Thank you Public Storage for being available and THANK YOU Jessica for all you did for me and continue to show it in every way. Your smiling face was a bright spot in our "nightmare move from hell". Keep up the good work!
Love the help a d support gave by properly manager.
Great customer service
Jessica is fantastic to work with! 10 of 10 recommend for all your storage needs
This storage location is amazing! Last night I took my trailer from my parking spot to use today and the supervisor, Jessica, at this location called me this morning to verify it was me that took it. This is outstanding customer service and I would recommend this location to anyone looking for a trustworthy storage location!
The manger was very help Jessica
Best customer service ever, Alicia! Thank you!!
Alicia was outstanding! Would recommend again 10/10 very helpful and so nice!
This storage place is more trustworthy. With friendly quick staff working til 6 every day. Peace of mind is priceless. Thank you Alicia..
I actually didn't rent a unit here. I just needed help. I went to the wrong location after a very long drive and the lady here was super helpful with looking up my account info and getting me a locksmith.
Prolly don't want my opinion of this particular storage facility, because i have not so good memories of this exact one. Had nothing to do with the professionalism of the owner though.
ALICIA WAS THE BEST!! SO HELPFUL, MADE US FEEL COMFORTABLE. WONDERFUL CUSTOMER SERVICE !! THANKS SO MUCH FOR ALL YOUR HELP ALICIA!! 🙂🌺
If you need a storage ask for Alicia best person for the job!
Thank you Jessica for doing an amazing job assisting me in attempting to resolve an issue that can be easily resolve.
Jesica.is awsome!!! She is fast friendly and a delight to work with!!!
Rodney was really Helpful and showed us what we needed and was rather funny thank you
Wonderful experience with a very bright and cheery lady named Alicia! I am an elderly woman moving closer to my daughter when she suggested your storage units. I called and Alicia says "Good morning.. hope your day is going well, how may I help you"? I told her my situation and what I needed. She quickly went to work, checking the units available. Explained everything A-Z. Because I ask a lot of questions and was very patient because I'm hard of hearing. Within 30 minutes I had a unit! She helped make my transition from here to there a wonderful experience and such a kind person. Thank you!
Alicia was super helpful and courteous
Very friendly and helpful to do business with
Jessica was super kind and helpful making sure I understood everything I was signing. She had me in and out within 15min. Thanks so much, Jessica!
Jessica is great
Do you have a 5×5 available
It's a generic public storage facility. It's gotten better since the new manager started. .
Being charged for a month I wasn't there. When I was here there was break-ins all the time one of the Managers got fired for some of the things being stolen. The gate wasn't operational most of the time do to people break- in. Thank God you can't rent here without insurance. The 7 month I was here 4 manager and never had anyone living on but the homeless.
Updates are underway! Not only do they do their job they called immediately to let me know that they replaced the doors & they had new keys. Couldn't be happier. Thank you Cynthia!😃 4 yrs ago
Associate was very helpful property was clean and secure
The property manager was super helpful snd nice and the property was clean. Very pleased.
Great customer service.. i recommend public storage. Knowledgeable understanding and nice. Thanks Mrs. Ashley
Ashley was very helpful and informative about policies and specials. Would definitely recommend to anyone looking for a good storage experience!
Ashley is Awesome Thanks for going above an beyond your customer service when you didn’t have to!
Friendly, and curtis person.
Rented a space and when I get there the lock is broken and it is full of junk. Claims office hours until 6 but the door is locked and no one is there on a Monday.
Property was clean! Ashley was very professional, nice and very helpful! Thank you.
I would not recommend storing anything at this location. About $10k worth of accessories were stolen from our boat (including the entire stereo system and tires off the trailer). It was there 1 week.
Great people clean storages
Rodney was very helpful with getting me over to larger storage, great customer experience thanks Rodney.
I'm on-site at 3:30pm and there's no associate in the office, even though the sign says they're open from 930-6. Been waiting for 10 minutes to see if they would show up, but I'm still waiting.
Rodney is always there to help with any issues.
Rodney was a great help with friendly customer service.
Rodney has great customer service & made my experience here better
Good Morning. I just had the most amazing experience with a storage associate Rodney. He walked me through the process easily in regards to securing my storage unit. Rodney was knowledgeable, prompt and professional in every detail with explaining my paperwork. This young man made my rental agreement fantastic and optimistic. I also enjoyed his patience and care with showing me how to lock or unlock the facility or the code that I should use to enter and exit. What a lifesaver? If you ever needing a storage unit, call or ask for Rodney. Because he will not disappoint.
Rodney was informative, and proper. If you need a unit, or any help at all he is your guy!
It was very clean and organized inside the lady that helped me her name was Maddie and she was very kind and very communicative and helpful. Everything looked pretty good to me. Too bad it's not like that everywhere you go.
Mrs Tiffani was Very Pleasent And Courteous..You choose A Great Manager!!!!!.
Tiffani the store manager was beyond awesome with the terrible experience I've had with public storage
Good people .and Nice storage
Good people n has a beautiful young lady there as well.
They are good people there they understand people has life problems sometime and cant pay their bills sometimes and they try and work with you so you wont lose your things to a auction.
Tiffani was a great help and provided excellent customer service for us today. We also got an amazing $1 move in special on a 10x12 unit with no notice. Highly recommend if you have any storage needs!!!
I'll start off by saying, we had a storage unit there for a few years, then magically one day we got a notice that they were going to "renovate", and ours was one of the units. Well, thanks to them, we had a limited time to remove or transfer our items in the unit in the middle of winter!! So we just moved it out to another facility, and guess what the kicker is? we drive by there every day for work and no renovations we done, because we had a unit right where you can view it from the street. Months, years, nothing.... so my mother needs a storage unit now, and I can guarantee it won't be this place!
Parking lot is always clean never have a issue with getting in or etc
I bought an abandoned storage today. The manager was very helpful to us. Hope we can buy there again
Muy buena atención
Sarah helped me out when I came in and I could tell that she knew what she was talking about! Really helped me out.
Friendly folks and decent prices.
Sarah was very professional and provided amazing customer service! Thanks!
Amazing fast service
The guy at this location is awesome showed my unit and cleaned it....definitely recommend this location
Employee was very helpful. He did everything he could to solve my problem and succeeded.
This place was great with all our needs meet friendly and very great customer service Thank you Harold you were great !!!
Jon is the best and he has great customer 3
Awesome in helping!
This is the best Public Storage around. They are always helpful n in the office. Best prices for units to rent.
Ally ,the manager at this location, went out of her way to make sure the customer had a great experience she was incredibly knowledgeable and efficient. I didn't have to wait outside very long, considering only one person could enter the office at a time. And it was hot!! She had a pleasant personality, and she was easy to talk to and make her laugh.. I recommend her and the service at this location to the uppermost!!!
Aly was great very helpful and supa kool !
Aly is awesome.
Aly made my visit there much more memorable. Highly recommend for storage.
Very polite and on point with security. Place a high value on the safety of each and every person, customer or not. Just a pleasant transaction.
Excellent customer service provided. 8 I highly recommend this location for your storage needs.
Excellent customer service and outstanding service my move was a breeze
Very clean and great staff
John was a great expert and knows his storage. Great job. 10/10
Clean place affordable prices very different sizes to choose from the place is well kept and is well lighted at night easy to come and go with code entry gate overall the place is safe and very clean
All has been incredible to work with today. Next time you're scrolling through reviews ... Call mt friend Aly, she's made this whole experience easy and affordable.
Forgot my code to get in, and John was very helpful with helping with the new keypad
Apparently opened at 9:30am. It’s 10:24am and nobody has been in the office for at least 30 minutes. Sign says they’ll be back at 11:30... made reservations 3 days ago.
Very secure and adorable
Fast n easy just a lil high on the prices
They always work with me & are very friendly..
Dawn and Misty you're awesome
Dawn and Misty were very helpful
Dawn was kind she updated my information, and Beverley was so nice when she rented me the storage space.
Misty and dawn always treat me with great respect when i come in to get or place things in the storage. There always smiling!!💚💗
Dawn is the best
I need to put my truck in storage but it has a 7inch lift can you accommodate inside??
Very nice customer service and great help by Dawn
Dawn was very helpful and the process is quick and easy!
Fast easy rentals for a great price. Thanks Deron your customer service was great!
They are super great! Organized and well put together
Friendly sales staff nice people great place
Friendly staff. Convenient location off Reno.
The main entrance gate has a history of being broken repeatedly. Make sure it is working before renting here.
Excellent customer service
Dawn did good
Holly gave me amazing customer service and made my experience timely and professional.
I have three storage units at this place spend over $350 a month at this establishment. And am loading them all up tomorrow and wednesday, and going to and any other storage place. A manager I have not seen before at my storage was cutting locks off old units. She noticed I had a fan hooked up to my car battery (its102` today) blowing in to my unit. Told me it was a fire danger and could not have it there. Then proceeded to tell me that it has been longer than 30 min to load, so I am" loitering" and that I can't have stuff out next to my car as I am loading. It all has to stay in the unit.. Good luck if your dresser get put in the very back of the storage still full of work clothes. You your supposed to shuffle all your stuff around so that it stays inside your unit and then you can get to your clothes as long as it doesn't take longer than 30 minutes I'm spending $350 a month here for three storage units and they make you buy the law that you can't use anywhere else has $25 stupid so I am moving on myself out tomorrow and the next day and move into a different storage unit one that is actually understanding about people in there time frame and the heaviness of moving a household of stuff apparently these people at Public Storage has no understanding of what storage places are intended for
dawn is amazing !!! She has excellent customer service!
Dawn has excellent customer service. Energetic and familiar with policies. Clean facility.
If there was a way to give this place 0 stars I would. All my friend's belongings flooded. They screwed him over big time by not offering insurance or explaining it properly. The roofs LEAK and all his were completly destroyed!!! STAY AWAY FROM THIS BUSINESS!!!!
Dawn is awesome
Dawn is awesome. She should be commended for her courtesy, professionalism!
Dawn is great
Holly was amazing!! She did such a good job explaining everything and their rates are awesome!
Aly was kind decent and very knowledgeable about the storage space that I needed to acquire. Public Storage it's a great place to do business thank you Aly!
Worst possible experience ever. I was lied to in order to steal my money. I was told I’d get a refund for the unused month by Aly, but when we vacated in less than a week, I was told they do not do that. When we called their so called “customer service” we were given the run around and told to call the district manager. Needless to say, this is and will be the one and only time ever we’ll use them! Never again! Not worth it! I will make sure everyone I know never uses them as well!
Wonderful place and wonderful people ,I rented here for 2 yrs and never had a problem.The facility was always clean and the ladies very helpful!
Holly was wonderful! She helped me find the unit I needed at a reasonable price! She was kind & personable. I definitely recommend her for all your storage needs.
Holly was amazing!! She was so helpful great worker!
Good morning, just wanted to let everyone know how special the people are that run this place Allie and Dawn are the nicest and most respectful people I’ve ever met. God Bless PUBLIC STORAGE , and of course Allie and Dawn. Thank y’all for your patience and support in times of stormy weather!
The staff at Public Storage has went above and beyond in regards to helping me not only secure my meager items that I have managed to retain in life but have in more ways than that realize allowed me to gain the footing I have for so long been trying to attain. Much thanks to Mrs.Dawn and Mrs. Jaime.
The manager at the West Reno location was incredibly friendly and helpful. She went above and beyond to answer all my questions and make sure that I was fully informed about my options and the prices. The space was very clean and well maintained and she made me feel comfortable and confident storing my belongings at her facility. Thanks again!
I rented two units from Dawn the other day and had a great experience. She was very friendly and actually knew what she was talking about. They had tried to find us a unit at another property but my trailer wouldn't fit so they all patiently found me another location to move to and all in all a great translation from property to property. Thanks again!
Dawn help me find the best unit to fit all my things in and was every understanding and helpful due to the weather. I give Dawn easily 5 stars*****.
Dawn is wonderful
Such friendly woman behind the desk. Felt like my stuff is safe here
Electricity doesnt work in storage unit. Further you have to exit your vehicle to punch in and out.
Dawn is great!
Dawn was very helpful
Signed up on the last day of feb but didn’t get to move in until the week after (my own timing ) but signed of for the 1st month $1 deal and they charged me $40 for the whole month of March without specifiying how I could get the $1 deal if I moved my appointment for the next day .. they are nice ppl , but that would’ve been helpful hence I chose the location based on the deal to sign up ... so basically there was no deal .. and idk if they get commission off selling merchandise , but they wouldn’t let up when I chose to buy mine from a store at cheaper price . I would recommend the place , just make sure you sign up on the first of the month to get the deal because they won’t tell you that
Dawn was very helpful in answering my questions.
Absolutely the best storage units around and great prices. And The manager Dawn will answer any questions you have. This place is most definitely a 5 star easy.
Dawn the manager was very helpful
Dawn is absolutely awesome
Dawn, the manager, is so helpful. She makes everything easy!
The manager Dawn is so helpful and nice. I love my experience that I'm having at Public Storage
Holly was extremely helpful today. I would recommend going to this facility if you’re in need of storage services.
Rakeia was great! She explained everything and made I was good!
Rakeia is amazing at what she does. I love her.
Excellent service. Rakeia is very thorough and helpful. Clean facility and convenient.
Just started so fare so good
Rakeia was extremely helpful and friendly and made my day. Highly recommended!!
Clean storage rooms. Pest control. Friendly staff (Dawn). The prices were also very good.
I thank Rakeia very much for being so kind. You are a sweetheart. You deserve a raise!
Lisa was extremely professional, knowledgeable and friendly. She was able to answer all my questions and made me feel like a valued customer. Thank you, Lisa!
Rakeia and Lisa we're very helpful as well as a lot of smiles very good atmosphere very social as fast eager to help
Lisa and rakeia were very professional and answered all my question “ even though I gave them a hard time” in depth and adequately. I’ll be glad to do business with them as a representation of Public Storage.
Very nice. Helpful at local office. I did get locked in one night and had to call police to get out. They need to stress that they will be locked in for the night if they don't leave the gate before 9:00 pm!!
Raleigh was wonderful. Very professional courteous and did such in a timely manner. Thanks love!
Went there to get a storage and didn't read the fine print on the rental agreement but dana Ferguson helped clear that up for me and now when a tornado blows me away I'm using public storage to hold all my stuff I got left
Last time I went to this place I had forgotten my code. The girl at the desk, Dana, was very helpful. She immediately changed my code to numbers that I could remember without me even having to ask. She was extremely helpful.
Dana at the OKC location is awesome. She answered all of my questions and was very professional. She answered all of my questions and provided excellent customer service. If you ever need a storage go see her.
A very pleasant expierience with Rakeia. Very honest and professional. Easy process!!
Customer service is fantastic. Dana and Rakia quickly and easily answered all my questions and set me up with a storage unit.
I didn't know where else to post this review, but wanted to write to share about my wonderful experience at this Public Storage in Oklahoma City and all the help I received from Rakeia today. She was extremely helpful, friendly, didn't try to force anything on me that I didn't need, offered to go above and beyond to help accommodate for an early move in timetable with my movers, and generally just made the experience great after a long long day of trainings. I promised I'd review you, so thanks again so much, Rakeia.
Great service from Rakeia , the store manager, made it way easier than I thought and super fast, showed me the storage room and everything, thank you .
I was sold n the staff was courteous
Rakeia was a great help
I was extremely pleased with my visit to public storage. My mother needed to rent a space today on a very short notice and the property manager, Dana was able to stay and finish the process even though she was closing up the store for the night when we pulled in the parking lot. I recommend this self storage to anyone.
Cynthia was awesome, the whole process was quick and easy. I'm only giving 4 stars because my stuff got wet while in storage- remember to always get a unit facing East!! My unit faced west and in Oklahoma that is a no no.
The office manager is super friendly and willing to help in any way she can!
Our service was great!
Super helpful and friendly
They are awesome and they have great customer service skills they deserve a raise this the best public storage ever
Cynthia was super helpful and exceeded my expectation as a customer
Great facility, the employee Rodney was a huge help, and made my experience fantastic
Cynthia is awsome! She needs raise!
Cynthia is awesome, she was very friendly and professional. She answered all my questions and made everything simple and quick. I'll recommend this location every time.
Really nice people and helpful and wonderful space. Definitely would recommend this location!!
It was terrible. Gate code didn’t work. No help from customer service.
How old do you have to be ti get a unit?
I absolutely love this location I have had my belongings there for almost two years and I couldn’t ask for better customer service the place is very clean and secure. Ms Cynthia that’s the manager at this property is absolutely amazing and I would recommend public storage to everyone especially at this location
Cynthia was great very knowledgeable
Very helpful staff! Great area!
Good clean Secure Space for my Plane.
Very helpful I was even able to fit my semi diesel in the lanes to my unit thanks for the help
Cynthia exemplified the definition of customer service, a true asset to the facility.
It has large clean areas.
They were about to remodel it so I moved out.
Great service! Really nice units.
Best Service ever had, love the way Pam helped me find the correct size storage i needed, ☺️😊😊
It's an amazing place. I love doing business with her
I share a storage with my friend, we are going to have to close it out due to my health, I am going to miss seeing miss Cynthia's smiling face everyday she has an infectious smile and laugh
Storage, storage, storage...this place is huge! The location of this Public Storage make it a no brainer. If you need a location to store all of your family's treasures then this should be at the top of your list. We all know how much we Americans love to store our stuff. Well, Public Storage has great security and wonderful customer service. If you need storage, check out this Public Storage location.
I LOVE my new unit! And Gloria is sweet as can be! She took the extra time to explain everything, insurance is cheap! And there is way more room than I’d expect! I have a large enough unit for everything I could ever need! Clean, great location, not too many people in and out while I’m there and I always wait for the gate to close and never see look - E - loos lurking, as a women I feel safe! Way to go! I’d recommend this place to EVERYONE I KNOW!
Cynthia was such a pleasure to work with!! Simple and easy got our rental in short time. Facility was clean and well kept too.
Cynthia is so friendly and getting a storage unit was quick and easy!
Friendly and efficient!
The unit is clean and spacious and the staff is very nice and helpful, especially Jamie Lee. She explained all details of the paperwork and was very knowledgeable about the units, and has always been willing to help me and my wife during each visit with our storage needs. I will recommend this location to others!
Kick it spot
Great customer service from Cynthia. She was very helpful.
Cynthia & Rodney were so friendly and helpful. We rented a storage unit right then and there. Rodney gave us a tour and showed us our unit. Cynthia walked us through the whole reservation and rental of the storage unit. This is a great team! Thanks for making us feel welcome.
Thashira is awesome
Cynthia was great friendly and very informed always greets us with a smile no matter what we come in for always enjoy saying hi and seeing the smile everytime
Very nice customer service
Screw public storage for not being able to make a transfer to another location
I love ms Cynthia she's great awesome lady thx public storage
Cynthia was Absolutely, deliggyful; fror ndly. Knowledgeable, and most professional. She made my tad k - easy.
Worst place to storage your values, i got robed by this company , and i never get my belongings. don't use this place
Great people in the office and a nice facility, office tends to be un-staffed and locked sometimes when they should be open.
Lyric and cynthia were awesome!! Best service ive ever had at any public storage! Will be coming here more often love them
Cynthia and Lyric were very helpful and friendly and made me feel welcome. Answered all my questions and promoted things to help keep my stuff safe.
Cynthia was so friendly and had an awesome smile when we came in the door her personality made my day.
A+ 10/10, would store again!
Very nice, knowledgeable and friendly
This is an excellent place to store your belongings and excellent customer service
Incredible hospitality/customer service. Cynthia did a wonderful job helping me find the unit just right for my needs. Cynthia's personality and friendliness made me feel like offering her a job to come to work at my company. Don't want to make Public Storage upset with me though. Keep up the GREAT work Cynthia!!!
The lady was very kind and helpful she answered all my questions
Cynthia was absolutely amazing she helped me find the perfect one and got me taken care of right away and I got my key instantly!!! LOVED HER!!
Awesome & Easy!
Mckenzie was very helpful
Mckenzie was so helpful today and awesome
Mckenzie was great! She showed me around the place and I ended up getting a unit that day!
Terrible Experience. Be ready for plenty of fees and to purchase a lock that can only be used on their doors. I rented a unit for around 7-8 months. About 6 months in they increased my rent from $80 to $109 and 2 month later had me move out of the unit with two weeks notice for maintenance. When I moved out on the 16th of January they refused to prorate my rent for the unused half of the month, even though they were the ones forcing the move. By their rules, you must move out before the 6th or you get charged for the entire month. I was not even notified by the 6th. Go to Extra Space Storage instead.
McKenzie Ann Tkiaera were awesome!
McKenzie and Keira helped me out with everything I needed. 😁
If I could give them no stars I would.. STAY AWAY from this location. They have such a high turn over rate in employees, they dont communicate with each other and even communicate with customers. I had made arrangements to make my payment on a Friday, I actually made that payment on a Wednesday. I wanted to come get a few things out of my unit and my door to my unit was locked with public storage's lock. Now I understand that I was late but I made that payment on a Wednesday and I went by the unit on a Saturday! That was 3 days that they could of gone and removed that lock. I had to wait till Monday to get in there as it was Christmas on Sunday. I went in on Monday and the lady in the front office was a total snob and looked like I was annoying her cause I was there right when they opened. She asked one of the new guys to go unlock my unit. When I met him at the unit, I had asked if they were working on Friday & Saturday and he said yes they were. This isn't the first time this place has screwed me over. They drilled out my lock without letting me know that the payments I was making to make sure my stuff didn't go into auction wasn't sufficient enough. (I had hit a rough spot). And I had called and talk to the employees about this and nothing was said to me about the fact that my unit was going into auction. This place is a joke!
McKenzie was super helpful in a super stressful day thanx a million
Helped by McKenzie. Very helpful and will remain loyal customer.
McKenzie was so unbelievably helpful. She helped us with out 1yr old while we got everything taken care of. Thanks so much.
McKenzie was very helpful !
McKenzie is amazing and so very helpful I won't even use anyone else for my storage needs
Mckenzie was most helpful. Sha arranged fo r a great rate. Im vsry pleased
The service here was great McKenzie was super helpful and helped me out better than I expected glad I chose this location
Mekenzie was awesome
McKenzie was awesome. I say , McKenzie for President
MacKenzie is AMAZING!!!!!!!!
Good service thank you McKenzie
I came up here today to pay my storage and put some things into it and the young lady at the name of Celeste very helpful, professional and friendly. Been very happy with our service. Thank you
MckenIe was very friendly and helpful! Thanks so much!
Ecellent service and helped accommodate my storage needs.
McKenzie was great, gave me a well needed laugh today.
McKenzie was awesome!
Brianna provided excellent service.
McKenzie was awesome!
Easy access and great location!
McKenzie was Awesome. Came back and she gave me great Customer service
Went in with my family this morning and was planning on getting a storage because it was cheapest my family walked in the door we had just called to ask if we could come in to view a storage and said it was ok when my wife walked in with her mother she wasn't greeted and then was told she was carrying on a casual conversation I don't know why you're talking to me I'm counting money that immediately lost my business completely you should be thinking about the customer and not be blatantly rude and the sad thing is is we were talking to the other lady in the office and not the one counting the money sorry it was an inconvenience that you had to count your money twice. I belive her name was rose
Nice vert helpfull an freindly good coustomer service
Mckenzie was awesome, very friendly hooked us up in no time.in and out. Love it :)
Excellent service from McKenzie
Thanks to Rose for making everything as smooth as possible!
McKenzie was awesome ... Nice, clean facility ... Highly recommended.
Niice n clean environment. People very friendly n helpful. Will recommend someone to come here rent a storage at this place. Thanks McKenzie n Kendra for your kindness you show me today helping which storage to get n explaining n filling out the papers keep up the work
Mackenzie and Kendra were awesome to work with and were patient with all my questions. Very personable team. Good customer service:) Thank you for helping me with my storage!
Very happy with my service, peeps are very helpful
Very helpful and courteous, quick too, thanks McKensie!
McKenzie was great friendly and very helpful . Awesome customer service!
Today I was helped by McKenzie. She was super sweet and professional. She had an answer for every question and has a very friendly and approachable personality. We had all the paperwork done and were able to see the unit and were done within 15 mins.
McKenzie was awesome!
McKenzie was amazing and very pleasurable to work with. She made the process simple and fast.
Mackenzie was excellent!
McKenzie was very knowledge of what size we needed. Very professional
McKenzie was a great help in picking the right unit.
Mckenzie is a great customer service representative, she gave a few options that proved to be affordable.
Mckenzie showed good customer service ,very informative and friendly. Would certainly recommend this location to my friends.
Mckenzie help with my storage needs
Mckenzie and Jessica they were great!!!!
Miranda nice person to work with very nice and generous thanks
Miranda is wonderful, efficient, and quick!! We were in, signed contract and out in 30 minutes!
Miranda was great! Got us the exact unit we needed without having to pay for extra room. Great people skills, a great attitude, and willing to make her customers happy. Super satisfied. Hands down to Miranda! Thank you so much!
I went in to check about a storage and the girl behind the counter was very noligable and kind I believe her name was Jessica. I would deffinantly recommend this place to each and all of my friends.
Rose was awesome. Very informative, made sure I knew everything I needed to know.
Jessica was AWESOME. Assisted in all aspects of my move.
Awesome job very professional great job Rose awesome job
Tracy was very informative and helpful. It was an easy process to get started and she was very professional. Look forward to seeing her on the job, great place to have our family goods . I am confident that the security is the lastest and that our items are safe, Thank you.
Tracy was very wonderful with me and she has just a wonderful personality.
Get customer service. Tracy was fast and got me in and out.
Great service!!! Mckenzie was excellent and very professional. Will do business here for a while.
Tracy Gold was Very Professional and helpful!
Tracy was very helpful!!!!!!
Tracy was awesome
Tracy was very helpful, quick and nice.
Had to get a storage unit last minute and Tracy helped me out and made it so easy. Going to enjoy doing business with Private Storage.
Tracy is awesome very helpful and knowledgeable in the rates for the different sheds and with all the answers all the questions I needed completely
Tracy was very helpful and thorough.
Tracy Gold is a very kind,sweet, and helpful lady. she made sure I understood and had everything completed before I left....... Which is the way it should be and I really appreciate that and again thank her for that......If anyone ever need storage a great place would be public storage but make sure you ask for TRACY and she's GOLDEN haha Im sure everyone is just as sweet Be Blessed.
Tracy was amazing
Tracy was awesome! The storages were very clean and smelled good. You would be crazy not to rent from here!
Tracy is always very helpful and always makes me smile.
Easy process. Tracy was helpful and did a great job.
Great service.Tracy was a big help informing me on everything i need to know and offering supplies other then storage
Best place for long term storage. I have kept my car here for nearly a year, excellent service. Tracy is excellent and extremely helpful.
Tracy is very helpful and honest in all her dealings at Public Storage.
Tracy is the most friendliest person and she is knowledgeable about the storage facility and will help out any way she can and she is very professional will repeat business
Amazing service! Defiantly will recommend this place to anyone! Tracy was also a huge help. She made the experience more pleasant!! Thanks again!
Tracy was a big help. She knew what to do when I had a problem.
Vanessa was so polite and helpful and professional made things easy for me
Tracy did an amazing job and helped my family out so much!!!!
My boyfriend Randy Renolds & I came in the Reno & Rockwell location to rent a storage for our boat. Sharon was very friendly and helpful. The premises were clean & easily to get our boat into. Would recommend to a friend.
Tracy was the best! Customer service at its finest!
Tracy is very helpful. got me in and out quick. thanks!
Tracy was very helpful and had a great attitude
Tracy and Darlene are so AWESOME!! Good job on offering other supplies other then storage. We actually use to have a storage here back in 2010 or 2011. We are moving again and we did not hesitate or looked else where we came straight here. Public Storage has been truly good to us. Thanks again Tracy and Darlene!!!
Tracy and Darlene gave us great and friendly service and we're very helpful, highly recommend coming to see these ladies!
Great service. They informed me on everything i need to know. There names are tracy and darlene .
Vanessa was very polite
Tracy and Nessa helped me out and they did a great job!
Public storage has been awesome thank you to Tracy has been such a great help
I love this place! I needed a larger unit and was able to get one (luckily) for it was a last minute decision. Tracy is the best!😀
Very helpful staff, Tracy was quick and efficient with helping me while I was running behind.
Tracy was super friendly and helpful! :]
Kristin was grate help!!!
Tracy was really great..I really enjoyed the experience.
Tracy was great, explained everything.
Tracy was very helpful in upgrade of unit.
Tracy was very helpful!
Tracy was the woman that helped me , she was a big sweetheart and very funny 😄. She helped me with everything and it was actually fun looking for a storage !
Excellent, informative service. Knowledgable courteous and kind.
Tracy Gold was very helpful and friendly. She made the experience fast and easy. Thanks Tracy!
They get upset when we're late.
Tracy was great and very helpful. Id recommend this storage for anyone needing one.
Mckenzie was such a great help! She went out of her way to make sure I was helped. Great customer service; I will use Public Storage again.
came in and make a payment and Tracy was really great and helpful
Chrystina, and McKenzie where wonderful. They explained everything and where very courteous. Defiantly great customer service!
Rose was very professional and courteous!
Dougglas was friendly helpful and funny
Chrystina was a great person to talk to and she help with all me questions I had. She is a great and caring person to do business with will go back and would recommend all my friend go here to store there Items!! Great property Manager!!!
Chrystina was very helpful on all my storage needs. she is a A++ and knew what I needed will store my stuff here again!!
I was very pleased with my experience at public storage Dougglas was very helpful. He explained all the information thoroughly n made sure that i understood how to get into my storage. Because of his friendly conversation and knowledge of information I truly feel my business was appreciated!
Sylvah was incredibly helpful and made the rental process incredibly easy!
Dougglas ways VERY helpful. Five start service for sure
Dougglas helped find a resolution for my key issue
Sylvah was extremely friendly, efficient, and professional. Our organization required a large storage unit for a vehicle (10' x 32'). I reached out to other storage companies, but none could accommodate our request. Very satisfied with Public Storage working to find a suitable location for our purposes. Would highly recommend to anyone looking for storage solutions in OKC. Thank you for making the billing process accessible online!
Thank you to Dougglas for your excellent customer service and kindness.
Dougglas ia awesome! Great customer service..
Had a great time with Sylvah she was so much help to us on our rental.
Sylvah was an absolute pleasure to work with on securing my storage unit. A very personable employee and quite efficient and overall knowledgable about the terms and fine print. I will refer business to this location. Addie
Great place! ! Great customer service. .!
Came into rent unit wit my mother and sylvah was so helpful and understanding of my mother's needs. Was nice to receive such great service
Great and wonderful service by Sylvah. We love the storage unit and she was helpful with our second one so we could get establish in our move to this state..will b back for sure.
Dougglas very sweet and nice and told us everything we needed to know thank you
I rented from this location ten years and was very pleased with the service back then. The service now is outstanding, I was able to go online do all the registering before i got to the location and was in and out in matter of minutes after i arrived. Two thumbs up for sylvah for excellent customer service
I 've been with this Commpany for nearly 4 yrs. And I really like the service and help they have all been. Also,I want to say thanks to Chrystina for helping with this review. And the rest of the staff, thanks as well,. CONGRATULATIONS to you new members. I would strongly recommend this facility to anyone who needs the extra space .
Everyone was pleasant, caring, nice, and knowledgeable. Was pleasant to deal with my storage needs. Thank you Susie, Dougglas, and Chrystina.
Sylvah and Dougglas provided super customer service. Very friendly and helpful with billing, etc
Sarah was great, showed me about 3 different storage areas til I found the one that was perfect dor what I needed. Great customer service!
We have had a good relationship over the years. The convenience to our banking and post office box made this a great choice. The security and confidence of visiting this property was high. We never had a problem. Two staffers, in particular, were great - Sylvah and Dougglas. When it's time to throw out some stuff, there's a dumpster on property for our use.
I have had the best time there with Sylvah and Christina they have help us in a big way to find the exact storage we need . they gave excellent advise and will consider going back for all of my storage needs
My only complaint is that there is not much lighting where my unit is and I didn't see any security cameras in the area either. Other than that, I love the unit and service!!
Do not use this facility. I have had two (2) utility trailers stolen from here in the last six months. They do not have any cameras and they have a hole cut in their fence that they have known about for at least 4 months that has not been fixed. My trailers had locks on them. If you store stuff here you will be sorry!
We have had our storage for 3 year's and Mrs. Susie is the absolute best. I have had my storage for so long that I forget about it but she always reminds me and she is so sweet when she calls. We love Public Storage because it's cheaper than any other place we looked at, and we stay because of Susie and the great price.
Have used Public Storage for years all over the country, this location is just as great!
Susie is a great PR. She is kind and helpful. She goes out of her way to help other and make sure they understand all the rules. I appreciate her sincerity in her work ethics.
Very Simple and Fast Enrollment and Susie was very polite and helpful - I definitely recommend that others store their stuff there... Thank You Susie :)
Susie is a leader when it comes to customer care. She understands how the customer feels and reacts and acts appropriately. Susie believes no problem is too big that cannot be solved with care and understanding. I want to thank you for helping me move out on Nov 2nd. Thanks for partnering up with your DM also. Thank you Susie & thank you District Manager. Sorry I do not know your name...:/ The service was GREAT!!!!
Very friendly staff, with easy access to storage unit. The facility is always clean.
Services easy fast and I enjoy it thanks Public Storage .
Susie went out of her way to help me I really appreciate that these days. Great location great people
BUYER BEWARE! FLOODING/INADEQUATE DRAINAGE AT THIS LOCATION. I want to share my experience with this location to let others know information I wish I did before I decided to store here. What attracted me to this Public Storage location was the affordable monthly rate and the first month costing just $1. Looking back I would have been happy to pay much more at a different location. I stored my entire household in storage for the months of Mar-May 2013. I had a unit on the main driveway into the storage facility. This spring we had many storms as Oklahomans are accustomed to and can expect. After a hard storm in late May 2013, I arrived at my unit to find that the entire bottom foot of the unit had been flooded, ruining all my belongings at this level. I had over $6,000 in losses. I was fortunate enough to have secured renters insurance and purchased a policy through Public Storage (although unfortunately for only $2,000). I reported this claim to my insurance company as well as the storage policy company. My insurance company sent out an adjuster and after talking to my adjuster later it was determined that the unit flooded not from a leak in the roof, but from rising groundwater due to "inadequate drainage at this location". Unfortunately renters policy's do not cover flood damage, so I was fortunate to have at least purchased the policy from PS. I documented all damages and made the manager aware of the issue. All units on the main drive were flooded and I want everyone to be aware so they can avoid this location at all costs especially when irreplaceable personal belongings are involved. The manager said there was nothing they could do for me and that she did witness standing water up to the units for multiple hours on that day. I also contacted the DM of Public Storage Kelly Milligan and said there was nothing he could do and wasnt even willing to refund my rental fee. He stated they did not have a drainage issue and nothing would be changed at this location. He was not sympathetic to my situation and did not return my phone calls. Due to my experience I will not be using Public Storage in the future and would advise all prospective buyers to avoid this location and Public Storage in general if at all possible. I know there are plenty of legitimate local storage companies that actually care about your belongings and your future business. Hope this helps other shoppers as I wish I had this information before signing a contract here!!