Public Storage Self-Storage Units at 104 W Armstrong Dr, Mustang, OK

Teresa and Shirl are fantastic, very positive. They help me with any issues I may have.

Outstanding customer service!!!!

Teresa was very helpful in locating the storage unit and very knowledgeable of the property itself. Teresa made the move in process easy, simple and fast.

Still doing a great job!

Very nice place. Clean and well maintained!

Teresa is the greatest at her job and beautiful person....Thank you for great job

Great service from Teresa and Shirl.

Teresa and Cheryl were very helpful and accommodating.

Theresa and Sheryl were absolutely amazing, excellent customer service and super friendly! My unit is very clean, I’m super happy I chose them for my storage needs and will do business here again and will also recommend friends and family! Thank you guys for a great experience!

Nice and well kept, the door looked like it had been broken into cz it was wide open.

Teresa is the best! The corporate office had increased my rate without a warning or letting me know why. I called and spoke with Teresa and she got my rate back down to the original price!

Teressa and Marco helped me getting my unit started and set up. Great experience !!

Stacy was a very hard working employee and knew exactly how to help me !!! Will definitely recommend this place to everyone!!

Teresa and Shirl were fun and made my unit transfer easy! Great service.

This place was very helpful very clean. Very nice people. Your stuff will be safe at this place Teresa is so sweet and helpful

They were so polite, helpful, and the place is so clean. If you want your stuff safe this is the place to use

Great people. They were friendly and upbeat. The process was easy with no complications. I would recommend public storage. Thank you.

Good place to store stuff

They have been awesome for past two years

Great help with everything!!!!

I had my storage unit for one year and a few months, and the process from beginning to end was very efficient! I think Teresa helped me both set up my storage unit and close my account after moving my stuff out. she was always helpful and such a fun person to talk to! I always felt the property was secure and safe and that the staff was always communicative — there was one time I forgot to lock my storage unit, and the staff reached out to me within a day to let me know it was unlocked. it was always easy for me to access my storage unit with the app, which I appreciated. I wasn’t a fan of my monthly rates increasing, but I did appreciate how Public Storage gave me a notice about those changes well in advance. I would definitely recommend Public Storage :)

Marco; great communicator. Shiryl; way helpful. Thank you for keeping memories safe.

I have paid this place over $500 in the past two months for a $130 a month rent. I pay them, 4hey take the money, they turn off my autopsy, and then midway through the month they add a new balance for me.

Clean units. Have used them multiple times. Always very friendly and helpful. Would definitely use them again.

Teresa at this location was absolutely amazing helping us get what we wanted. The unit originally set up was not what we wanted, and they transferred us for free to a unit of more convenience. Customer service was fantastic and would highly recommend this facility.

Awesome job...thank you Teresa

Best personal storage company I have ever gone through. Such a kind and accepting environment. Teresa is wonderful and so good at her job!!!

The service was amazing Teresa the sales clerk was nice had such a friendly attitude I greatly enjoyed it.

Teresa provided us excellent service. Thank you.

Amazing experience! Very quick and efficient to help solve some transfer issues!! 10/10 this is the place to be! Ms. Shirl helped me out so much!! Great place!!!

Easy acces great personal. Very friendly

Teresa was very helpful! We really appreciate her willingness to go above and beyond!

We had a great experience at the Mustang location .Teresa helped answer all our questions.

Teresa is the best! Good customer service!

Teresa was super helpful and gave a great customer service experience! Storage is super secure , and everything in great condition.

This is a great location! The manager is very helpful!

Teresa was great, customer service was fantastic!

Service was excellent. Above others. Always a clean company.

Shirl is a fantastic help for storage needs!

Shirl was amazing made getting a storage experience fun and knowledgeable.

Teresa was very kind and gave me all the information I needed. Extremely helpful. Thanks

They had great service! Teresa was so sweet and the facility is super clean!

Teresa was super friendly. The office was great and facilities super nice

Teresa was a great help

This place is great. Wonderful staff

This is the best storage in mustang Theresa is the best!

Clean property and cleaning even more. Lots of security , friendly staff and best prices I’ve found

Teresa was extremely helpful

Syril was training David and they were both a great help getting me set up with my new unit today. Good to see that face to face customer service is still around.

Teresa was very helpful and showed me where my space was!

Teresa was awesome

Teresa was great worked with us to get our rate reduced great customer service

Teresa was extremely helpful getting our rate reduced great customer service

Shirl is the greatest! Very helpful and knowledgeable and kind!

Teresa was so helpful in every question I had. She went above and beyond for me. Thank you Teresa

Teresa was awesome getting our needs taken care of. We mistakenly rented a unit too small for what we needed and she made the transfer process hassle free and was so kind the whole time. Great people.

Teresa and Brandy were helpful and very cheerful. They helped us understand everything to understand what to do.

The service and units here are fantastic! They run fantastic deals! Terresa is a wonderful lady and I highly recommend her!

Teresa has been the best helper

Extremely helpful! Property is spacious and very secure!

Teresa had a great customer service and help me out a lot

What a nice place! Miss Teresa worked hard to get us just what we wanted. She is a delightful person and so helpful!

Teresa gave us excellent service, the facility is nice and well kept.

Teresa is a wonderful and joyful lady! Double checked with me on my move out date. Also made sure I didn’t want to take the road that kept going back into my unit after leaving. Never had a problem with this storage.

I have been a customer for 10+ years and have had a great experience. Anytime I have an issue needing attention, they are extremely helpful and are quick to resolve such issue(s). I would recommend them to anyone needing self storage. No problems, EVER, Great service. Teresa just saved me from a rate increase. WOW service is awesome

Teresa is the best ask for her very informative and sweet as can be!!!

Very great business to work with. Teresa was very helpful on the phone when I needed a payment confirmation. Would highly recommend using Public Storage!

Teresa and Brandy were great🙂

Wonderful ladies!!! Teresa personally went out of her way to help me and I couldn’t be more grateful!!! Brandy is just as equally fabulous!!! Thank you so much ladies!!!

Teresa was wonderful to work with.

Excellent and friendly customer service

Great service and friendly staff.

These ladies were absolutely amazing and let me have my unit early!

Theresa did a great job, went the extra mile to help me move the items out of the way to get the unit. Definitely would recommend this storage facility location

Excellent service from Teresa I’ve rented units multiple times and have always had a great experience

Teresa is the best! Helped me to my unit, and was as helpful as can be.

Although I didn’t get a storage unit today, I did get very informative information over the phone by Teresa. I did receive great customer service and will call them when I ready to store my belongings .

Theresa and Sheryl were AMAZING! My husband and I were having one of those kind of days but she made me laugh and actually made me feel better. Thank you so much you both went above and beyond for us and we appreciate you!

In Mustang, Teresa and Shirl were very friendly and helped us to find the right storage unit for our needs.

SHRIL was extremely friendly and helped us get out stuff into the storage room quickly and efficiently. Made the whole process really easy. is the best. Super friendly and kind. Great customer service.

Teresa and cheril were great! I came in last minute, and they accommodated all of my needs, and were so helpful!

Great price and services. Thank you Theresa ☺️

Teresa and shirl are absolutely amazing and were so efficient! Thank you!!!

Teresa was amazing I couldn't be any more pleased I so appreciate it her kind nature!

Teresa is a wonderful and kind employee!

Great service! Teresa is very helpful and provides great customer service.

Teresa was very helpful and made my move very easy.

Teresa and Shirl are awesome and I appreciate them. They are friendly and very easy to work with.

Teresa and tim is very helpful and informational they are they best. They deserve a rise.

There's not enough words to express how kind the staff was in helping me!! I truly appreciate Tim and Teresa so much and let me not forget Shirl,,she is so funny.... I highly recommend this store!!!

Teresa kept my rate lower when it was about to be raised. She was very friendly and professional while keeping the customer first.

I really appreciate both of their help. It was fast easy to get a storage unit.

Very knowledgeable in every detail in the manner of what we were trying to accomplish. I appreciate both of their help in getting a storage unit fast without headache causing issues.

My first day move and Teresa was amazing helping me and was very patient with me. Already love it.

Staff member Teresa always a great help when I needed help with my storage

I had issues getting in and Teresa helped me get back in to get in my storage locker very helpful and understanding. Also very friendly too.

Great service and friendly team members!

Absolutely wonderful place. Was at another PS location for about 10 years. And this one in Mustang communicated more in the 6 months I was here than the last place in 10 years.

They are the best!!!!

I’ve enjoyed my time with Public storage here in mustang. I’m a local business owner who needs storage for roofing supplies and a trailer. They’re very straightforward and easy to use. The have access thru and app which is cool: plus they’re very friendly which is hard to find nowadays.

The staff is super helpful and friendly. Made my storage needs easy.

Love them

Shirley and Teresa helped me out today. I had my card on auto pay and somehow it got turned off. I acquired late fees and I went in and talked to them and they got me fixed up. Thank you

I am extremely unsatisfied with this company. They raise the rates without notice. The first month we moved in they prorated the price which was great but when we moved out they refused to do the same. Leaving us owing them for an entire month and we moved out at the beginning of the month.The lady at the front desk has been extremely rude on numerous occasions. The older gentleman was always very kind and helpful.

Do not use this place! Absolute worst experience we ever had she was more worried about getting a good review than us getting what we needed. SHIRL in a whole new class of people.. super friendly and the beginning until we make our payment and get our once that happen it was like having little minions follow us. Every time we came into the storage unit and watch us to see what we were doing granite we had the largest storage unit available with a loading dock so you can’t blame some curiosity but when I realize it wasn’t about that it was about them wanting to know what we were doing at all times because we buy and resell furniture you’re not allowed to do that on their property so they let us know that real quick. They also let us know that we couldn’t take any pictures and post any of our stuff with their orange garage buildings in the background when we asked how she knew that she said I seen your pictures on Facebook so she stalking me, so she yelled at us in front of a customer when we were outside of the gate making a cell. Let me tell you she said she had absolutely no issues if we were outside of the gate so we made it a point to go outside of the gate to meet our customers already making it not worth having a loading dock of a storage unit wasted my money because the whole reason we got the loading dock is so people could back up loaded up and go, well that’s not the case even when we met him outside of the gate of the property she comes screaming at us in front of a customer said you’re still on our property I was literally 3050 yards away from their gate entrance and in my bank parking lot I said you know what I bank with this bank and this is their parking lot and she said no it’s not when we were clearly standing in front of the bank not the Public Storage and Mustang it’s a huge parking lot was multiple businesses anyways so we made sure next time to come a little bit further out again already inconvenient even though I’m not paying on time paying customer with the biggest unit they have that’s a lot of money, she didn’t send her, which is a new hired girl to scream at us again in front of another customer complete embarrassment got me a four star because of the unprofessionalism is what they said in the review which I’ve carried a five star rating for two years and had nothing but good reviews so that alone sucked.. so she screams at us and says if you do this on our property you’re out of here we were clearly not on their property again and I had had enough of their BS at that point so we started looking for another storage unit well glad we did and glad we had already found one because in the mail I received a letter saying that they are making renovations and our unit is 105 that they renovating out of all of that facility, and that we had till the end of the month to get out well come to find out, they never renovated anything. It was a lie…. I was gonna contact upper management, but I didn’t wanna waste another thought or piece of energy on these people. I’m just fair warning you if you want to be micromanaged and embarrassed and humiliated and treated like a toddler go for it but if you would like respect and do what you want with your unit since you are paying the store, your stuff not be told you can’t take pictures and actually be treated with respect go anywhere else but here!!!Shirl is the worst as well as her new hire at the time …she even left notes and had her fill ins watch us when she was not there so we would get phone calls from these people telling us that we cannot let anybody in except for us because I had my mother come pick up a recliner and she’s old so I had her follow me in and because I did that that was another reason for them to come at me…. I told them that it was My Mom and she’s on stage five dialysis and has one kidney and it’s easier if I just bring her to the loading dock and I was there to supervise to make sure that she wasn’t going to still anybody’s units which clearly people bring other people in all the time, but instead they watched us making notes to tattle WOW

Teresa and Tim did a great job helping me today.

Just had to help move our daughter from Public Storage due to the rising rent (without notice). Within a week of putting her things in storage the furniture was covered in mold and it continued to grow - so the climate controlled claim is a lie. Would not recommend.

Amazing the best storage facility yet

Very easy setup online or via app. Shirl and Teresa were very friendly and helpful

Nice and clean facility! Very easy to get in and a lift to the second floor. Tim and Terasa at the front desk were very helpful!

The Public Storage in Mustang is AWESOME!! Shirl and her crew have taken care of my family for over 20 years with our storage needs. I can not thank Shirl enough for all her hard work and friendship. It is great to walk in the door and seen a familiar face to help me with my storage needs. Thank you!!

Great customer service by employees Teresa, Shirl & Tim!

Shirl, Teresa and Tim were very friendly, professional, and knowledgeable. I appreciated their help in selecting a unit! Highly recommend this place to everyone! Thank you

Great customer service, friendly, had every tool we needed. Secure

Shirl was amazing ! She made everything so simple and easy to understand. We will definitely recommend her and this place.

Teresa was amazing !

Most kind and helpful customer service by Shirl at this location. Recommendations to all.

Great staff

Staff is friendly but the facility itself is so filthy. I found a much cleaner place to store my stuff at.

Shirley is very helpful and easy to deal with

would recommend public storage, easy rental, great staff - thx Shirl and Kevin! If you're in need of storage space, do yourself a favor and go see Public Storage.

The most wonderful experience renting storage I have ever had. I even moved into the wrong storage unit and the staff made it completely painless to correct. Wonderful experience with staff all the way till move out. Great people and the sort you want to do business with 💛

Easy to work with. Very clean. Very neat.

Shirl has been such an amazing help to us throughout our move! So kind and helpful! We really love this place and their hospitality 🤍

Very helpful and explained everything. Very friendly.

Top notch ! Love Mustang Public Storage!!

The lady she cool the older guy too nice people foreal

Robin was very helpful even though i didn’t end up in a unit today

Shirl is great!!!

Amazing service friendly workers

Great customer service, Shirl is very helpful she explained everything we need it to know!!

Clean storage. The office staff was super friend and helpful! Loved doing business here!

They used to be better before someone bought it

Shirl and Mark are a hoot.

Shirl is great

Ive had a terrible experience with storing my stuff at this place. The management is rude and disrespectful, Its overpriced. They try and force you to pay "FEES" for stuff that is there fault. They wont let u in ur unit past 9pm. And my furniture was ruined because of the bugs and rats that place has. Dont recommend putting anything here

Great service from Shirl. Always friendly and helpful. Units were reasonably priced, however I did have a leak in mine, which they fixed as soon as I let them know.

Shirl is awesome!!!

Placed all of my china, weddings albums,family pictures, and kids items they had created growing up and some other family memories in storage and left to go travel as a nurse against🦠. Come back to get my items and my unit had been robbed. Everything gone except the bed and large wall pictures. The worst part is someone had picked the lock or had a skeleton key because my original lock was there. Had the office manager check and records show my gate code had not been used since the day I placed everything in the unit. Made a police report and guess what...many instances of the same thing happening have been reported. The insurance will do you no good because they want pictures ( were all stolen from the unit) proof of purchase(irreplaceable items, passed down from generations not bought). So not only did I loose my entire wedding album,memory box,grandma's china,China, memories, and all of our family photos...They so oh well, no proof we can't help you. Cleared out my unit the 2nd week of the month..and yep you guessed it. No partial month refunds. Save yourself the heartache of loosing things that are irreplaceable and pick a different storage facility!

Very impressed with the Customer service! Great rates, very knowledgeable and super convenient. Thanks so much. Especially to the awesome lady who helped me today.

Shirl has always been great and goes above to help with any issues.

Love this storage. People very helpful and friendly.

Great service!

Excellent customer service!

Shirl and Jen are always very helpful and efficient thank you

Good place to lease from, no hassles. 5 stars for the Manager at the Mustang store. Shirl is the best! She's always smiling & helpful. Hard to find in customer service these days & so appreciated. Need more people like her. Thx Tracie K

Very pleasant experience. Shirl was very helpful and friendly.

I will never rent out a storage unit from Public Storage again. The gates for the adjacent location are open during the weekends. During the recent snow storm they didn’t even have anyone clear out the roads. Why allow access when you are going to endanger people? I honestly thought I was going to be stuck. And if you are wanting to dispute the bill for your final month they don’t advise you to clear your balance first. I had an automatic payment plan cause I knew I was going to be gone due to military obligations and they did not help me out at all. When I called corporate to explain them my situation the first person accused me of “stealing” for being able to get on the property when the gates were open. And the second agent I talked to faked a bad connection but was crystal clear the entire first half of the call. If the $1 for the first month is enticing, don’t let it fool you. Because they’ll try to get as much out of you as they can. This is the worst customer service I have ever experienced.

Sheril is great. Very helpful and friendly!

i came in the other day just trying to get some price checks on different units and the lady’s there were NOTHING but helpful!! they answer all my annoying questions without hesitation and just made the decision SUPER easy!!