Public Storage Self-Storage Units at 104 W Armstrong Dr, Mustang, OK

Great staff

Most kind and helpful customer service by Shirl at this location. Recommendations to all.

Staff is friendly but the facility itself is so filthy. I found a much cleaner place to store my stuff at.

Shirley is very helpful and easy to deal with

would recommend public storage, easy rental, great staff - thx Shirl and Kevin! If you're in need of storage space, do yourself a favor and go see Public Storage.

The most wonderful experience renting storage I have ever had. I even moved into the wrong storage unit and the staff made it completely painless to correct. Wonderful experience with staff all the way till move out. Great people and the sort you want to do business with 💛

Easy to work with. Very clean. Very neat.

This place is super clean very friendly staff, especially Shirl! Very convenient and very safe place to store your stuff! I would 10/10 recommend this place to store your precious valuable!

Shirl has been such an amazing help to us throughout our move! So kind and helpful! We really love this place and their hospitality 🤍

Very helpful and explained everything. Very friendly.

Top notch ! Love Mustang Public Storage!!

The lady she cool the older guy too nice people foreal

Safe, clean storage

I have been a customer for 9+ years and have had a great experience. Anytime I have an issue needing attention, they are extremely helpful and are quick to resolve such issue(s). I would recommend them to anyone needing storage. No problems, Great service

Robin was very helpful even though i didn’t end up in a unit today

Shirl is great!!!

Amazing service friendly workers

Great customer service, Shirl is very helpful she explained everything we need it to know!!

They used to be better before someone bought it

Clean storage. The office staff was super friend and helpful! Loved doing business here!

Shirl and Mark are a hoot.

Shirl is great

Ive had a terrible experience with storing my stuff at this place. The management is rude and disrespectful, Its overpriced. They try and force you to pay "FEES" for stuff that is there fault. They wont let u in ur unit past 9pm. And my furniture was ruined because of the bugs and rats that place has. Dont recommend putting anything here

Great service from Shirl. Always friendly and helpful. Units were reasonably priced, however I did have a leak in mine, which they fixed as soon as I let them know.

Shirl is awesome!!!

Placed all of my china, weddings albums,family pictures, and kids items they had created growing up and some other family memories in storage and left to go travel as a nurse against🦠. Come back to get my items and my unit had been robbed. Everything gone except the bed and large wall pictures. The worst part is someone had picked the lock or had a skeleton key because my original lock was there. Had the office manager check and records show my gate code had not been used since the day I placed everything in the unit. Made a police report and guess what...many instances of the same thing happening have been reported. The insurance will do you no good because they want pictures ( were all stolen from the unit) proof of purchase(irreplaceable items, passed down from generations not bought). So not only did I loose my entire wedding album,memory box,grandma's china,China, memories, and all of our family photos...They so oh well, no proof we can't help you. Cleared out my unit the 2nd week of the month..and yep you guessed it. No partial month refunds. Save yourself the heartache of loosing things that are irreplaceable and pick a different storage facility!

Very impressed with the Customer service! Great rates, very knowledgeable and super convenient. Thanks so much. Especially to the awesome lady who helped me today.

Shirl has always been great and goes above to help with any issues.

Love this storage. People very helpful and friendly.

Great service!

Excellent customer service!

Shirl and Jen are always very helpful and efficient thank you

Good place to lease from, no hassles. 5 stars for the Manager at the Mustang store. Shirl is the best! She's always smiling & helpful. Hard to find in customer service these days & so appreciated. Need more people like her. Thx Tracie K

Very pleasant experience. Shirl was very helpful and friendly.

I will never rent out a storage unit from Public Storage again. The gates for the adjacent location are open during the weekends. During the recent snow storm they didn’t even have anyone clear out the roads. Why allow access when you are going to endanger people? I honestly thought I was going to be stuck. And if you are wanting to dispute the bill for your final month they don’t advise you to clear your balance first. I had an automatic payment plan cause I knew I was going to be gone due to military obligations and they did not help me out at all. When I called corporate to explain them my situation the first person accused me of “stealing” for being able to get on the property when the gates were open. And the second agent I talked to faked a bad connection but was crystal clear the entire first half of the call. If the $1 for the first month is enticing, don’t let it fool you. Because they’ll try to get as much out of you as they can. This is the worst customer service I have ever experienced.

Sheril is great. Very helpful and friendly!

i came in the other day just trying to get some price checks on different units and the lady’s there were NOTHING but helpful!! they answer all my annoying questions without hesitation and just made the decision SUPER easy!!

Awesome service

How much do u charge to store a travel trailer

Sam made the process of renting a storage unit easy. Thank you

Make sure to check on your unit often. If someone is smart enough to take the lock with them when they cut it and empty your unit, you will NOT be notified. Management just assumes you cleaned out and cancelled the contract without notice.

Very good customer service!!!

Great, clean, and friendly. Have everything you need on site! Wonderful employees!

Absolutely wonderful Facility, amazing staff, super clean and well kept! Sheryl is an angel! She goes above and beyond! Highly highly recommend!

Shirl was awesome!

I left a previous review and rating that was less than the 4 star rating above as I had an issue that was not getting addressed. It has been explained to my satisfaction that it was an unavoidable delay from the factory for the parts needed to repair the door on my unit. This has been repaired/replaced and I have access. They also are giving my credit in November for the monthly rental in an effort to reimburse me for the amount of time I did not have access to my unit. They have addressed the communication issue also.

I rented the space in 2015 or 16 and have been a Single unit customer during that time but in 2019 Read it a second unit problems have been minimal but a few weeks ago the door on my unit would not open could not gain access to my unit Call and left a message that I could not get into my unit a return call was made and syud maintenance would be notified maintenance came within an hour and told me the Spring was broke on the door. I was told they would contact me within a week and let me know to come up and take my lock off and the repair people would put the new Spring in. I received no call Sunday October 4th I could not access my unit and called and left a message and was irritated when I could not get into my unit after 3 weeks. I did not get a return call of any kind it is now Thursday October the 8 and I still have not gotten a phone call I called and left another message so I am posting the review now Hoping I will get some attention

Clean facility.

How do i bid on the auction for the 24

Easy to deal with always helpful!

Great staff, Sherril goes above and beyond for customers, good prices and clean and they truely do their best with security, even noticed just from the cameras when my husband had accidentally left one of our padlocks opened and they called us with in 10 minutes of him leaving to let us know

Fast, friendly made it very simple & great prices!!

A RIP off

This place is terrible, over an hour looking for my unit and no help from office

I called to request a 6X4 foot space and was told one was absolutely available. I told them I would be putting a heavy bedroom set in it, they said no problem. It would be $14, the first month was free and I would receive a $20 gift card. I rented a truck, loaded up my set, and went to the facility. I was then told the only space of the size I wanted was upstairs and their was no elevator. The space on the ground was $58 per month, I would have to pay $10 per month for insurance and their was a $20 dollar start-up fee. I had already paid for the truck, so I went ahead, but the first month cost me $28 and will be $68 per month rather than $14. The facility is fine, but they don't bother to be upfront with the costs or charges. I am finding another storage place and moving.

Very professionally handled and with a bit of humor too.

No way to retrieve a door code on a Sunday after a long drive to get in. Make sure you know the code after a year or don't plan a visit on a Sunday.

Very reasonable price

Great people to work with on storage needs, been very happy with them

Was greeted by a very knowledgeable and professional young man who even showed me and my wife the storage unit. He was very clear in the paperwork process and timely. The property is nice and clean. Very good prices.

Clean units. Have used them multiple times. Always very friendly and helpful. Would definitely use them again.

Friendly staff, nice facility, easily accessible, secure!

Easy access

Out of 4 years storage, my unit was broke into twice, plenty of cameras but couldn't help the police find out who stole my stuff. Plus a bit high on price.