Public Storage Self-Storage Units at 11057 S Highway 51, Broken Arrow, OK

Clean and friendly people 1

I deal with a lot of storage lockers for my business. It’s easier to store stuff rather than drag it back and forth. As a whole Publix is ok. Some of their facilities are so tightly built there is no room to get a large trailer in and out. This one has plenty of room. While I didn’t end up renting here because the contract I was working on was put on hold, the moment it’s back on track this will be the first place I go. The girl behind the counter (I believe her name was Amanda, I hope I remember that right) was super friendly, answered all my questions (normally I get a lot of “I don’t know, I haven’t worked here that long”) and put up with my questions with a simple on her face. Storage lockers are a dime a dozen, and highway robbery in my honest opinion. But a necessary evil in my line of work. A good employee in the front is the difference between where I take my business. This will be a two year contract when it gets going and because of her I’ll be renting from them. Thank you Amanda (man I hope I got that right) for being so happy :) it rubs off on people. We need that these days.

I need to take a second to show my genuine appreciation for Amanda and her professional support working with me! She was direct and helpful in answering all questions in order for us to make a better decision on what route we needed to go for storage. Will definitely be recommending this location for family and friends in the area! Way to go Public Storage for having such a great employee taking care of the property! Thumbs up!

I must say that was completely impressed with this facility! Amanda was super helpful and knowledgeable about my needs and what is available for rentals. I can highly recommend this facility especially if everyone is as wonderful to work with as her. Thank you very much!

I rented another storage space. Amanda always was a great help was everything!

Bravo on an awesome facility .well laid out and very clean. The ladies that run it are super good at what they do. I would highly recommend it

Amanda the manager at the coweta/Broken Arrow storage. This lady is awesome she would not give up on getting my account straightened out. She didn't know that she saved a customer from leaving. Thank you Amanda for not giving up.

Amanda at the front desk was awesome! She was super friendly and made the whole process so easy. I had a few questions, and she answered them all without making me feel rushed. You can tell she genuinely cares about helping people and making sure they’re happy with their storage choice. I left feeling really confident that I made the right decision. Thanks, Amanda, for being so helpful and easy to talk to!

This storage unit is clean and friendly. They are very helpful and accessible.

I love em, I was without a home, broke the rules and was evicted. Still love them. Mary, Ken and Cathy are awesome people. I still have some things in storage with 2 of them.

Ken was freindly and very helpfull.

Amanda was great and very helpful. Very clean property.

Ken and Amanda are very helpful and answered all my questions. Very happy customer!

I called around and spoke to several different storage places and I have to say that the woman I spoke to had EXCELLENT customer service skills! Amanda was polite, spent a long time on the phone with me and explained everything thoroughly. I had so many questions, since I've never used a storage facility- Amanda answered them all. Thank you, Amanda!

Great service! Super super friendly!

Amanda is so sweet and attentive to her customers ❤️ Truly a great experience ❤️

Amanda great customer service skills .

Great customer service getting started with Ken!

Amanda has helped me tremendously since the day I moved my things in. Anytime I have an issue or a question Amanda has done everything she could to help me!

Amanda has been amazing and is very knowledgeable about the facility! I would fully recommend this facility 10, Rent a unit here ask for Amanda! Thank you again

I have used this facility before and have recommended it to multiple friends, a great place to keep your belongings safe and secure. The lady that works there, Amanda is very informative and goes the extra mile to make you feel like a family member. Thanks again

Amanda from the Coweta location from day one of putting my mom's things in storage after she passed away down to the last day was absolutely amazing. Her customer service (on the phone and in person)and smile were top notch! That is hard to find in the world today. She is definitely an asset to the company and should be proud to have her as an employee. She goes above and beyond her call of duty! Thank you so much Amanda. I will definitely refer everyone to public storage as well as use them again if needed. 🎉

Not sure I’d use any other storage place, iv had a few bad experiences over the last couple years but Amanda has always gotten them lined out and took care of, hope they keep her around awhile she’s always got a smile on her face and ready to help and also very thorough and professional when it comes to getting work done Thanks Amanda !! As far as the property manager or owner whoever he is I don’t care to much to deal with his attitude and laziness again thank god Amanda is there to keep customers happy cause I sure ain’t been happy with him

This facility is wonderful! I feel like my things are safe and the people there are so helpful! Amanda and Ken have been fabulous to work with. I will recommend them to everyone!!!!

WOW! Talk about service, I spoke to Amanda and she made the process of registering for an RV space seem simple. It was a delight dealing with her. Need space? get it here!

Ken was awesome! Very friendly, knowledgeable and perfessional. The unit was clean and like new. Highly recommend 👌

Amanda is super helpful and very informative. Ill definitely be recommending public storage in the future.

They were so helpful and accommodating! Amanda helped my husband and got us a unit within the day! Definitely recommend!

Amanda was super nice! She was very kind and informative. Got me squared away, if I needed another storage unit I would go here!

Ken at the Coweta location was very helpful. Great job!!

Amanda is the bomb!! 💣 thanks 🙏 I wish it had 24 hour access tho!!!

I have nothing but good things to say about Amanda at the Coweta / Broken Arrow Area storage because she is so helpful and sweet. She went above and beyond to help me get what I needed done and was patient and kind in the process very knowledgeable. Thank you for your help! I would highly recommend that if you need help with renting a storage unit to give Amanda a call. The world needs more people like her that are helpful and friendly!

Clean

The facility is clean, and the staff is helpful and courteous. They're reasonably priced. I like the Coweta location.

Amanda, the manager, is absolutely fabulous!! Very helpful, communcative, and has made a difference in our experience when needing assistance with our unit!

I have rented here for many years, since before it was painted orange. It is a safe pace to keep your stuff... BUT THE OFFICE STAFF IS RUDE AND ABRASIVE.

The worst storage unit as far as being able to get a trailer in and out of there, and there’s huge bumps and dips that will tear up your vehicle and trailers.

Terrible storage facility. They’re so cram packed in there makes it almost impossible to take a trailer in there and be able to get out again. Actual roads on the property are terrible your car/truck/trailer will bottom out.

After trying to get something fixed for months I received a call from Amanda and she helped me with my problem and fixed it in 5 minutes. Amanda went above and beyond anyone I have ever dealt with, definitely the one I will be dealing with going forward! Thank you Amanda!

There are no carts and I had paid a lot of money to have an air conditioned unit and it was in the middle of the building. We went up there to put more stuff in the unit, and the AC was not even working! Plus, there was not even a person to tell them because their front door is always locked.

Bad experience (notable bathroom was disgusting).

Had a good experience thanks to Jarvis for being professional and very helpful. I rented a unit online which turned out to be to small for my needs. He helped me transfer to a larger unit with no problem. Pretty easy process all together. Thanks!

it good clean and safe lot of storage

Jarvis was very helpful and informative, I will recommend this property to family and friends

I was 100% pleased with the service provided by Jarvis! He was professional, courtesy and knowledgeable. I have and will r recommend this property to family and friends!

I spoke with the district manager to help resolve my situation and she was very thorough and professional. Thank you Mae for your understanding and great customer service

Jarvis has always been a excellent customer service associate especially when offering his expertise on my storage move. He is very professional everytime I have entered the office. He is very helpful to me anytime I have needed him. He always goes above and beyond to meet my needs. He deserves to be recognized. Thank you Jarvis for your excellent support and service that you provide.

Jarvis was a big help, recently, when my automatic payment didn't go through. He walked me through how to fix it, and I certainly appreciate that he took the time! Thanks, sir!

Always helpful employees. They go above and beyond to resolve issues and to keep the customers aided. There have been some issues where I could not get in to fix a tire on a vehicle b/c the gate would not open on a Saturday morning. It was disappointing b/c I had a mechanic with me to fix the tire. Also the door got hung up and was off track at the top. We had to call the Police after 3 hours on an over 100° Summer day. The telephone Staff let me down saying someone would help me. No one showed up. Finally some customers brought a ladder and between them and the Police they kindly fixed the problem. The 5 star rating is b/c of the good Staff that work there but I would monitor the people who are on the phones who say someone will be there and no one shows up.

Jarvis was the employee who helped me get setup. He was friendly, helpful, knowledgeable, and an absolute pleasure to work with. I would recommend using Public Storage and definitely recommend working with Jarvis!

If you're going to be out of town DO NOT STORE ITEMS HERE. I am shocked that I got a call from PS saying my locks are missing off my storage. Be careful because obviously the units are being broken into. Oh, and PS doesn't call the police or check cameras (even after they know a crime of B&E has been committed on their premises). I had to call local police from out of town to file a report and have them go to PS so that camera footage is viewed but PS will not cooperate. Still have to wait to verify everything that is missing with local police, yet they are aware that this is the new way for criminals to operate under an umbrella of PS. DO NOT LEAVE YOUR VALUABLES HERE ... I AM WARNING ⚠️ YOU ALL.

We have rented a storage unit from these people for 10 years. When it was Tiger Mini Storage everything was fine.Since Public Storage has taken over the gates have been locked early despite the hours posted and they randomly charge exorbitant late fees if you’re even a day late. My recommendation would be to stay away from this place or any other Public Storage site. There are too many other mini storage locations to choose from!!!!

I have rented here for nearly six years and have always been very pleased with the facility as well as customer care and service. The current site manager, Jarvis, has consistently continued the tradition of stellar customer service and care for his facility tenants. He has a rare combination of excellent professionalism, customer care skills and personable customer service. He has consistently treated his facility tenants with the upmost respect and consideration. He takes the time to answer all your questions and provide explanations on company policies and procedures. Just a genuinely nice person who provides stellar management of this storage facility.

Jarvis was friendly, knowledgeable, very professional and explained everything in precise detail. It was a pleasure doing business with him and he presents himself and Public Storage as a safe and secure facility with constant personal oversight!

Just spoke with Jarvis in regards to renting a unit! He was extremely thorough in explaining everything to me! Thanks for all your help Jarvis!

The gentleman behind the counter is always so helpful and knowledgeable. Job well done Jarvis!!