Teri was great— super helpful and accommodating.
Great service and friendly
Teri helped us answering my mother in-laws questions with great patience. 10 out of 10 thank you again teri
Excellent service! Great place Teri is awesome.
Teri was focused on fixing a billing problem. She worked on it for days, going up two levels management levels to resolve the issue, and called me with the update on the resolution. Teri's followthrough was impressive and much appreciated.
I appreciate Teri for the hospitality and great service
Teri was very understanding when my parking space became too tight to navigate and made it easy to transfer to a wider spot. Thank you!
Teri was a huge help in getting us set up with our storage unit!
Terri was great very informational and I got a great unit
Terry was amazing and very helpful. She's the kind of people worth having on the job. I would definitely recommend this storage facility to all my people because how we were treated.
The staff was nice and friendly
I wanna thank Teri from the bottom of my heart. She was amazing. She was there for me when I first needed some. 1's help and she was the only one that would help me. I appreciate in love and care for the kindness of her heart that she was to us. Have a blessed and wonderful day
Great customer service with Teri!
Storage facilities here are very clean and well secured with employees that really care about the security of your stored items. One employee especially has everyone’s best interest on there mind is Teri. She goes above and beyond and any business owner would consider her a huge asset to have on their payroll.
Great place. Clean, safe and accessible. Teri has helped us each time we've been here and she is absolutely wonderful! She is so nice, friendly, and knowledgeable! She made our experience both times we've been here wonderful!
I like how the access gate is Bluetooth compatible so you don’t have to type in your code everytime. I also like the cleanliness and location of the facility. However, I do not like how the price has been steadily increasing over the past year. It seems every couple months we’re being charged more, yet not receiving anything extra.
The staff is very responsive and communicative. Whenever I’ve had an issue, it’s never taken them long to get a hold of me to quickly resolve it. I do have to commend them on that.
Overall, if I had a truck I’d probably find another storage unit. Currently they want to charge us roughly $170 for a 10x10. They’ve helped get that price down for me, and I’m thankful for that. But where I currently live I can rent a 20x8 storage unit for $100 a month with 24/7 access.
Great storage and easy sign up.
Today was our first storage adventure...Eric , our guide through this was excellent and very helpful.
Thanks!
Wonderful staff
Teri is very helpful
Terri makes this place amazing. Give her a raise!!!
Teri is absolutely exceptional. World-class customer support. Clean and spacious units. LOVE IT!
Teri and Eric are both super great!! Highly recommend it. Safe and secure.
Very helpful staff! Makes moving a breeze.
Antoinette and Ashley are so great! Very Polite and helpful.
Shauna was very helpful and knowledgeable. She was great through the process! Service with a smile and if I could give her 10 stars I would! Thanks Shauna!
Teri the property manager is the best, always helpful when I needed
Ariana was great and knowable in helping me rent my storage unit. She has great customer service skills and provided an exceptional experience!
Very safe and clean storage! Ariana there was great and helping assist me.
Shauna was very friendly and knowledgeable. She was a big help in securing a rental unit for my wife and I. There was very limited storage here and with her help we got the unit that we needed at the best price.
Went in yesterday to get a new unit, I have been with Storage Rentals for 10 years, time for a change. Ariana was wonderful, she helped answer all questions, was friendly, personable and offered top tier customer service. Grateful for the security they offer.
Ariana was helpful in reviewing my bill and email address. Took time to answer my questions even though she had people waiting. Very good customer service.
I just want everyone to know how much Miss Shadia has been to me as a customer she has been the upmost and understanding Manager that has been in this company she is dedicated to her customers not only to me but to others I really hope that she continues to be our Manager thank you Miss Shadia for your outstanding work
Ariana has helped us both times we have had to come into the office. She was super pleasant, extremely helpful. Thank you for an amazing experience
Arianna was amazing and efficient while friendly and helpful.
Went into the office looking for help regarding our unit and Ariana helped us out with everything. She went out of her way to make sure we got everything we needed. If it wasn't for her help we would be getting a unit somewhere else.
Ariana is AMAZING!!! We had some concerns about our unit and she was so helpful to us. As long time customers she put us at ease for the future!
Ariana was so amazing she knew her stuff. She was very patient with a whole lot of clients but she still maintain her professionalism and her knowledge. Ariana is the greatest.
Price was reasonable, area is clean well maintained safe and secure. Teri who helped me through the process of getting the storage unit was very helpful. She showed me the units and how to get in the units answered all my questions. Was very friendly and knowledgeable answered all my questions.
Affordable and convenient storage! Security gate and app access to open gate and pay your bill. Office staff is very helpful. Highly recommend!
A huge thank you to Teri. She was very professional and so helpful.
ARIANA has helped anytime I had to change vehicles or move a spot. The facility is very well kept.
I lost everything in a flood August 24th I had to put what I didn't lose in the flood in storage and I've never had to have a storage unit in all my life and to have such caring , understanding and compassionate workers that treat them me like family and secured my belongings like it was their own..... 💯🙏
This just a general overview of my experience for the last 4 years at this storage facility. The staff, especially, the manager Teri, have always gone above and beyond to help me. The property is well maintained, the gate access works wonderfully, and I haven't experienced any water issues in the unit. I am thankful that Teri and her team give me piece of mind and great customer service. I look forward to continuing to use this facility for my storage needs.
She was very helpful and accommodating on the storage locations.
So far, so good. Teri was awesome! Super helpful and really nice!
Teri is amazing and she is the reason why this place is awesome. When she leaves I’ll leave!!! 🥹
Terrible experience. They raise your rates by over 10 percent each year. My RV was damaged and they said it was not their problem and refused to help in any way to determine the culprit. The manager even stated they wouldn’t help the police find the responsible person. Never use this facility!
Terry from the sheffield location has always been very kind . Professional and helpful for the last number of years I have rented there ..I would absolutely recommend public storage of sheffield lake
Thank you Teri for the great customer support. Much appreciated!
Teri provided excellent customer service to me today! I came in looking to view the size of a 10x10, not sure if it'd be enough space. She was able to show me a comparison on a larger unit and I made a decision based on my needs. Thank you for making my first experience an excellent one!
Solid units, front desk is helpful. Terri is fantastic! Thank you!
After corporate screwed up my reservation by 40 miles, Teri was able to remedy my situation in 10 minutes. By far the best customer service I have had in a long time.
Extremely!!! clean storage units in very nice condition. Teri was incredibly helpful and extremely professional. I would recommend this storage facility above the rest by far!!
We needed to store a vehicle for a few months and the reservation was easy to make and then we met Teri at the office. Wow, what a great person. She explained everything clearly. She was so friendly we thought we met a long lost relative. There needs to be more people like Teri in this world. THANK YOU, TERI!
Teri was amazing even waited after hours for me
My wife and I needed a place for our boat. Teri helped me with ease. She even took me out the space and made sure it was the right for our boat. Thanks Teri.
Teri,was so.very helpful. T.y.
Excellent and quick Check in with Teri. Very professional
Teri is very helpful to me and my family and gave us the most information when needed ❤️
Came in to look at storage units and Teri made the whole process easy showed us some units. Would definitely recommend
First time getting a storage unit and Teri was super helpful and professional. Facility was very clean and checked all the boxes!
Teri was by far the most helpful person I’ve dealt with in a last minute situation. She was able to accommodate our business needs and space necessary when other properties could not.
I strongly recommend their location.
Thanks so much Teri!
Just met up with a customer there to check out their RV. That is place is secure.
Teri was efficient, knowledgeable and helpful.
Teri was very informative and helpful.
Teri was very nice and helpful, I told her she'll get all the stars 🌟 from me. Thanks again Teri 🌟 🌟 🌟
Teri is wonderful, she took care of us with the utmost professionalism and respect, kind, very knowledgeable an asset to this company. 5+ employee!!!!
Very good service thank you so much Teri you are wonder.
Teri I would like to say a big Thank you for your awesome service. She went above and beyond to make sure that I received the service that I needed. I am not located in her location and she was able to help me get my vehicle in a parking lot after a huge snow storm. Very sweet and patience. Thank you for all your help.
Teri smith was a great help and made my experience here so easy, I would 100% recommend using this storage place
As always Teri has been great to work with.